Information Technology Support Specialist
Information technology professional job in Bethesda, MD
Experienced IT Support Specialist
At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients.
Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm.
Responsibilities include:
Install, configure, and maintain software and hardware systems to ensure optimal performance
Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems
Provide application support and training
Deliver outstanding customer service both at desk-side and via remote support tools
Assist with systems and application administration
Maintain inventory of IT equipment
Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production
Required Skills and Experience:
Experience providing desk-side, telephone, and remote support in law firms or similar environments
Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices
Strong customer service, verbal, and written communication skills
Ability to communicate computer problems and resolutions to all levels of knowledge and experience
Excellent organizational skills
A+ and NET+ certifications, or equivalent work experience
Benefits:
Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro.
We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities.
Application Instructions:
Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position.
Help Us Learn About You:
The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.
Senior IT Business Relationship Manager
Information technology professional job in Washington, DC
The Senior Business Relationship Manager (BRM) serves as a trusted advisor and principal liaison between IT and stakeholder groups across the Firm (e.g., practice areas, administrative departments). The Senior BRM leads IT demand management in close partnership with IT and cross-functional leadership, and is responsible for proactively identifying, shaping, and prioritizing the Firm's strategic technology requirements. This individual engages across the lifecycle of IT solution delivery - actively participating in Firm / IT strategic planning activities, informing IT solution design and build activities to preserve alignment with Firm needs, and supporting organizational change management / readiness efforts to drive adoption of new technology solutions.
Responsibilities
Strategy & Planning
Leads the strategic buildout of the BRM function for IT in partnership with Firm leadership
Represents the BRM function as needed for strategic decisioning
Maintains deep understanding of the strategic objectives, processes, and unique needs / requirements of the functional areas that the BRM supports
Advises Firm stakeholders on the IT vision, strategy, and roadmap to establish awareness, drive technology acumen, and help shape desired technology solutions
Collaborates with other BRMs to spot Firm-wide trends and identify opportunities to work across departments / practice areas to break down business silos
Partners closely with IT leadership and functional teams to share Firm requirements / insights, inform priorities / budget / resourcing, align solution design, and establish forward-looking roadmaps
Leads the intake, justification, business case development, and scoping of new project / technology requests
Preserves interactions between IT and functional groups across the Firm to maintain a continuing relationship and a shared vision
Proactively engages Firm stakeholders to establish forward-looking, strategic IT planning
Operational Management
Leads the design of the BRM function, including process design, role definition, and reporting
Formalizes the intake of Firm / stakeholder technology needs and actively engages in IT demand management evaluation and planning
Escalates items not receiving appropriate attention, including approvals, projects, and issues
Participates in IT governance processes to support and balance prioritization across other Firm and IT needs
Informs and supports the development of standards and templates for project scoping and justification, requirements definition, functional and technical designs, process flow diagrams, system / user acceptance test scripts, and other materials as needed
Leads business / functional requirements definition with Firm stakeholders for critical projects and initiatives
Informs and supports overall IT change management and communication strategies, actively leading execution for the areas of the Firm that the BRM supports
Supports the definition of service level agreements (SLAs) for new or changed services to preserve an optimal experience for the Firm and its clients
Requirements
Education & Credentials
College degree required, preferably in Computer Science, Information Systems, Business Administration, Finance, or a related field. Master's degree is preferred
Knowledge & Experience
A minimum of 7 years of relevant work experience
Demonstrated experience in strategic technology planning
Demonstrated experience in leading the prioritization of multiple strategic objectives
Demonstrated experience with organizational change management
Strong familiarity with BRM models and associated leading practices for process design, role definition, and reporting
Strong familiarity with project and program management disciplines, methodologies, and processes
Familiarity with the functioning of a program management office and governance frameworks
Law Firm experience a plus
Skills & Expectations
Proven ability to build and maintain strong working relationships with the C-suite and represent the voice of the customer
Ability to develop and motivate technology teams, inclusive of staff, and 3rd party vendors / consultants
Ability to establish rapport and elicit cooperation from personnel across all levels, including executive management, and cross-functional leadership
Responsible for staying abreast of business issues and industry trends to anticipate impacts of technology changes on the workforce and business
Strong customer service orientation in combination with persuasive skills and diplomacy to lead change and guide decisions
Proven analytical and problem-solving skills
Ability to appropriately prioritize and execute tasks in a fast-paced, service-intensive environment
Effective written, oral, and interpersonal communication skills
Ability to conduct research into project and portfolio management issues and products as required
Highly self-motivated and directed
Team oriented and skilled in working within a collaborative environment
Work Location & Conditions
Washington, D.C.
Core hours of 9:00 am - 5:30 pm, Monday-Friday; hybrid in-office, which will be a combination of onsite and remote work with occasional on-call availability.
Network Support Technician
Information technology professional job in Washington, DC
Network Deployment (Network Support)
2 Months Contract
Washington, DC
Hours of Coverage and Locations
Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday.
This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site.
Deployment Scope, Activities, and Responsibilities
The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices.
Key Deployment Activities and Roles:
Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management.
Provider Summary of Obligations for Deployment Services:
Scheduling resources and completing services per Installation Guide.
Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates.
Network Technical Skills
Cabling Knowledge:
Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a).
Familiarity with different types of cables and connectors (RJ45, patch panels).
Installation Techniques:
Proficiency in running, terminating, and testing cables.
Knowledge of best practices for cable management and organization.
Testing and Troubleshooting:
Experience using cable testers and other diagnostic tools (e.g., ethernet testers).
Ability to troubleshoot common connectivity issues.
Network Fundamentals:
Basic understanding of networking concepts (e.g., IP addressing, subnetting).
Familiarity with switches, routers, and other networking hardware.
Safety Procedures:
Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards).
Soft Skills
Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site.
Attention to Detail: Precision in installation and testing to ensure compliance with standards.
Communication: Ability to communicate effectively with clients and team members about technical issues and solutions.
Time Management: Skill in prioritizing tasks to meet project deadlines efficiently.
Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges.
#LI-CGTS
#TS-3262
W2 - Broadcast IT Engineer II
Information technology professional job in Washington, DC
Top 3 Technical skills:
VMware experience
Broadcast - workstation, Reply, TV
Windows
Shifts:
Sunday - Thursday
Tuesday - Saturday
10:00 AM - 6:00 PM or 2:00 PM - 10:00 PM
Responsibilities:
Collaboration, installation, and integration of IT centric workflows and technologies to support real time broadcast and production.
On site support for live event staging and broadcasting. Supporting live events and the concepts of live video production techniques is required.
Perform complex problem solving, backup, archiving, and business continuity to support maximum up time, often in a live high-pressure environment.
Coordinate security on all Active Directory and Office 365 Apps.
Responsible for monitoring, management, and administration of broadcast VM environment.
Assist and direct Tier 1 resources with solving advanced issues.1
Provide departmental support on a rotating basis with other staff for arena events and provide 24/7 coverage.
Maintain all documentation, including as-builts, wire lists, cable labeling, and other drawings.
Complete scheduled change submissions and real time communication of active issues.
Research and share recommendations for equipment acquisitions, upgrades, or replacements.
Other duties as assigned.
Minimum Qualifications:
Bachelor's degree.
5 years of experience in supporting computer hardware, network, and PC operating systems.
7 years of multimedia experience inclusive of live event and broadcast production.
Expertise working with Windows 2016 Server, Active Directory, DNS, DHCP, and Office 365.
Demonstrable experience in advanced problem-solving techniques and monitoring.
High degree of integrity, able to handle sensitive and confidential material.
Effective interpersonal, written, and verbal communication skills.
Ability to work effectively in a multifaceted, fast-paced environment.
Able to initiate own daily assignments, follow through on matters of concern, and use independent discernment to take appropriate actions.
Solid attention to detail, outstanding organizational skills, and ability to prioritize and meet timelines.
Experience with online streaming platforms such as YouTube, Twitch, and other platforms commonly used for internet-based transmission and distribution.
Knowledge of Visio/AutoCAD for the purpose of creating and interpreting documentation related to.
Flexibility to work evenings, weekends, and holidays as needed.
Thanks!
Hourly IT Technician
Information technology professional job in White Marsh, MD
🚀 IT Support Technician (On-Site) - White Marsh, MD
💼 Collaborative Culture •📈 Long-Term Growth
Wilmot Modular is growing - and we're looking for a people-first, tech-savvy, customer-obsessed IT Support Technician who thrives in an on-site, fast-moving, teamwork-driven environment. If you love helping people, communicating clearly, solving problems, and being part of a company where everyone supports each other… this might be
your perfect fit
. 💙
🌟 Why You'll Love Working Here: Wilmot is a company with a strong reputation for integrity, teamwork, and innovation. Here, you're not “just IT” - you're a trusted partner who keeps the operation running and supports employees across every department.
💬 People-focused culture: you'll collaborate daily and build strong internal relationships
🤲 Everyone helps everyone: a place where supporting teammates is appreciated
📅 Long-term mindset: we want someone who's looking to grow with us for years
🚀 Innovation encouraged: bring your ideas, strategies, and process improvements
🖥️ What You'll Do (Day-to-Day): You'll be the go-to on-site IT resource supporting our White Marsh HQ:
🔧 Provide front-line support for desktops, laptops, printers & networking
👋 Support onboarding/offboarding (hardware setup, accounts, A/V support, etc.)
🌐 Troubleshoot internet, email, Microsoft 365, business apps & device issues
📦 Maintain IT asset inventory + assist with equipment moves & changes
🎥 Support A/V systems for meetings & events
📋 Assist Customer Service, Operations, Project Management & Sales
🔍 Follow compliance standards & uphold company core values
📌 Partner with leadership to manage priorities & workflows
If you enjoy being hands-on, visible, and constantly interacting with people - you'll thrive here. 🙌
✔️ What We're Looking For: We'd love to meet you if you're…
✨ Extremely communicative
✨ Personable, friendly, and helpful
✨ Happy to work fully on-site
✨ A natural problem-solver with strong follow-through
✨ Reliable, honest, organized & self-driven
✨ Comfortable crawling under desks, lifting up to 40 lbs & being physically active
✨ Interested in growing your IT career over time
✨ Open to working in a flexible, collaborative, family-like environment
Technical Must-Haves:
1+ year of IT support experience (or equivalent demonstrated skills)
Experience with Windows, basic networking & Microsoft 365
Strong troubleshooting abilities
Comfortable assisting both technical & non-technical users
Nice-to-Haves:
Experience in construction, modular, or manufacturing environments
Familiarity with ticketing systems & IT asset management
CompTIA A+ or similar certification
💰 Compensation
$38.46-$39.90/hr, with flexibility up to $40.86/hr
Full benefits package
📍 Location & Schedule
On-site in White Marsh, MD (no remote options)
7 AM - 4 PM
Occasional overtime/weekends depending on business needs
🚀 Ready to Be the Go-To IT Hero at Wilmot Modular?
If you're a communicative, helpful, people-loving IT professional who wants stability, growth, and a place where you can truly make an impact - we'd love to meet you.
👉 Apply now and join a team where your work really matters!
Tier 2 Deskside Hardware Technician
Information technology professional job in Rockville, MD
Seeking a customer-focused Tier 2 Deskside/System Technician to provide on-site 7x24x365 deskside and systems support for the U.S. Nuclear Regulatory Commission (NRC). This role supports NRC end users-specifically NSIR users-at the primary site in Rockville, MD, with required travel to Mount Weather, Bluemont, VA as needed. The position operates in a fast-paced government environment and requires hands-on technical support, strong communication skills, and the ability to work under tight schedules.
Key Responsibilities
Serve as the primary on-site point of contact for Tier 2 deskside engineering and break/fix support for desktop and laptop devices.
Provide non-disruptive deskside support for deployment of Windows 10 and Windows 11 configured hardware.
Configure, deploy, maintain, and support laptops, desktops, thin clients, and mobile devices, including associated peripherals.
Perform hardware and software procurement, deployment, asset control, and disposal activities.
Maintain and support a high-availability environment using virtualization and redundancy best practices.
Perform systems maintenance, including software upgrades, backups, recovery, and file maintenance.
Review systems weekly for critical updates, including preparation for exercises and response to emerging threats.
Provide on-call after-hours support for Production Operating Environment (POE) system issues as required.
Support practice, mock, and real DR/COOP exercises on-site.
Liaise with Tier 3 teams for changes, upgrades, and escalations.
Document all incidents, resolutions, and activities in ServiceNow ITSM, meeting defined resolution-time standards.
Escalate issues to leads or management when solutions are unclear.
Provide guided hands-on network or system support for site-specific customer needs.
Perform duties that may require heavy lifting and movement of IT equipment.
Required Technical Skills
Hands-on experience deploying Dell laptop and desktop devices using Windows 10 and Windows 11 images.
Break/fix deskside support for end-user computing devices.
Experience using ServiceNow ITSM for ticketing, CMDB updates, and documentation.
Knowledge of Microsoft Office Suite.
Strong analytical and troubleshooting skills, including diagnosing patch-related issues.
Ability to ensure workstation compliance with security patches and requirements.
Strong documentation skills for troubleshooting, failed patch deployments, and remediation reporting.
Preferred / Nice-to-Have Skills
Experience in:
Software testing
System administration
IT operations
Enterprise IT environments
Patch deployment and validation
Test automation frameworks
Certifications (or proficiency toward):
CompTIA A+
CompTIA Security+
CompTIA Network+
Microsoft certifications
Ability to obtain ITIL 4 Foundation certification
Qualifications & Experience
Bachelor's degree with 3+ years of relevant experience, or equivalent experience in lieu of a degree.
Excellent customer communication, organizational, and time-management skills.
Comfortable working in a government on-site environment with no telework.
Ability to travel as needed between Rockville, MD and Bluemont, VA.
U.S. Citizenship or U.S. Permanent Residency required.
Must be able to obtain and maintain an NRC Public Trust Security Clearance prior to start (process may take 1-4 months).
Position is covered under the Service Contract Act (SCA) and includes required Health & Welfare provisions.
IT Engineer - Managed Services
Information technology professional job in Columbia, MD
IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD
Salary: $85,000-$120,000 + Benefits (dependent on level of experience)
A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel).
This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction.
What You'll Do:
Act as the highest-level escalation point for inbound tickets and calls
Own tickets end-to-end, escalating to vendors only when necessary
Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud
Configure and manage client backups
Mentor L1 and L2 engineers, setting standards for documentation and client communication
Provide onsite support for escalations, upgrades, and client visits (~25%)
Maintain documentation and time entries in Autotask (or similar PSA)
Partner with leadership to address recurring issues and improve processes
What You Bring:
MSP industry experience is required
Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD)
Windows Server & Virtual Servers
Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics)
Experience with Autotask (or similar PSA/RMM tools)
Excellent communication skills; able to simplify technical concepts for non-technical users
Proven ability to mentor and support junior engineers
Reliable transportation for local client visits (~25%)
Must pass background check and drug screen
Compensation & Benefits:
Salary: $85K-$120K
Benefits: Medical, Dental, Vision (partial coverage) + 401(k)
PTO: 2 weeks PTO + 1 week sick
Mileage reimbursement: $0.70 per mile
Information Technology Engineer
Information technology professional job in Washington, DC
The IT Engineer supports the daily operation, maintenance, and improvement of an organization's information technology environment. This role assists with infrastructure, cloud platforms, security tools, and end-user systems to ensure stable, secure, and efficient technology services across the organization.
Responsibilities
Support the operation and reliability of network infrastructure, cloud services, security platforms, and collaboration technologies.
Assist with administration of Microsoft-based systems, including directory services, email platforms, identity management, and endpoint environments.
Provide technical support for servers, workstations, peripherals, and software through both onsite and remote assistance.
Install, configure, maintain, and upgrade operating systems, applications, and hardware components.
Assist with system monitoring, data protection, backup processes, and endpoint security solutions.
Communicate clearly and professionally with internal stakeholders, vendors, and service providers.
Handle and install standard IT equipment, including desktops, laptops, and printers.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.
Entry-level to early-career experience supporting Microsoft Windows environments.
Familiarity with directory services, email platforms, cloud productivity tools, and basic networking concepts.
Strong troubleshooting, communication, and customer service skills.
Experience with virtualization, cloud services, and security tools.
Industry certifications such as CompTIA Network+ or equivalent knowledge.
Work Environment
This role is an onsite role with occasional field or remote support responsibilities and requires the ability to meet operational deadlines.
Cloud Data Center Technician
Information technology professional job in Silver Spring, MD
As a Data Center Technician, you will be responsible for the physical installation, maintenance, and troubleshooting of infrastructure within our data center facilities. You will play a crucial role in ensuring the reliability and efficiency of our data center operations.
Core Responsibilities:
Install and maintain data center infrastructure including servers, racks, networking equipment, and storage devices.
Perform structured cabling installations and maintenance to ensure optimal connectivity and organization within the data center environment.
Diagnose and resolve hardware and cabling issues in a timely manner to minimize downtime and maintain uninterrupted operations.
Conduct routine inspections and preventive maintenance activities to ensure the reliability and performance of data center equipment.
Maintain accurate records of equipment installations, configurations, and maintenance activities for reference and audit purposes.
Coordinate with other teams including network engineers, system administrators, and facilities personnel to support data center operations and projects.
Follow industry best practices and standards for data center operations, including safety protocols and security measures.
Respond to data center emergencies and outages as needed, including after-hours and on-call support.
QUALIFICATIONS REQUIRED
High school diploma or equivalent; technical certifications or relevant college degree preferred.
Min 5 years or experience (preferred)
Prior experience in data center operations, infrastructure installation, or related field.
Proficiency in structured cabling techniques and standards.
Strong troubleshooting skills with the ability to diagnose and resolve hardware issues.
Familiarity with data center equipment including servers, switches, and storage devices.
Excellent communication and collaboration skills.
Ability to work independently and prioritize tasks in a fast-paced environment.
Willingness to work flexible hours and participate in on-call rotation as needed.
PHYSICAL DEMANDS:
Ability to lift and move heavy equipment (up to 50 lbs).
Comfortable working in confined spaces and at heights.
Physical dexterity for cable management and equipment installation.
Information Technology Professional
Information technology professional job in Hyattsville, MD
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Future IT Roles
Information technology professional job in Columbia, MD
This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests.
Potential Roles Include:
Systems Administration (Windows, Linux, Cloud, Virtualization)
Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches)
Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response)
Cloud Engineering (AWS, Azure, GCP)
Help Desk / Technical Support (Tier 1-3)
DevOps & Automation (CI/CD, Scripting, Infrastructure as Code)
Database Administration (SQL, Oracle, NoSQL)
IT Project Management (Agile, PMP, ITIL)
Basic Qualifications:
* U.S. Citizenship (required for most positions)
* High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles)
* Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.)
* Ability to obtain and maintain a security clearance (if not already cleared)
* Strong problem-solving, communication, and teamwork skills
Preferred Qualifications:
* Active Security Clearance (Secret, TS/SCI, or higher)
* Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc.
* Experience in government or defense-related IT projects
IT Administrator
Information technology professional job in Bethesda, MD
IT Admin Location: Bethesda, MD Type: Full Time Min. Experience: Entry Level: Salary Range: $60,000-$75,000 USD per year Advanced Technology & Research Corporation (**************** is seeking to fill the following full-time permanent position. Based in Maryland and incorporated in 1973, ATR is an equal-opportunity engineering company with a solid reputation in various engineering disciplines for the government and Fortune 500 commercial customers.
Salary for the position is competitive according to qualifications. ATR offers an attractive comprehensive benefits package, including Medical/Dental insurances, free basic life/ADD, and long-term and short-term disability insurances, 401(k) plan, educational assistance program, and paid time off.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
PRINCIPAL DUTIES & RESPONSIBILITIES:
The successful applicant will join ATR's Engineering Services Division, working as a team member on site providing Information Technology (IT) administrative support to the Naval Surface Warfare Center, Signatures Department. Duties include, but not limited to:
Responsible for software portfolio management, inventory and acquisition. Advises Department on the impact of new policies and directives.
Assists in the management of the RDT&E applications portfolio and ensures that applications are properly registered in the Department of Navy Application and Database Management System.
Provides guidance on the acquisition of IT software/hardware/services. Ensures that IT approvals align with DoD, DON, and NAVSEA policy.
Performs other duties and responsibilities as required to fulfill job function as assigned.
EDUCATION & EXPERIENCE REQUIREMENTS:
Bachelor's Degree in Computer Technology or a closely related field preferred
1-2 years of professional IT administrative experiences are a plus
SKILLS & ABILITIES REQUIREMENTS:
Knowledge in IT systems, concepts, practices and procedures.
Knowledge in government requirements for licensing of software.
Knowledge in policies for acquisition of IT hardware, software, or services.
Ability to communicate properly at the appropriate level both orally and in writing.
Ability to establish and maintain effective working relationships with others.
OTHER REQUIREMENTS:
Candidate must be a US citizen with the ability to obtain and maintain a security clearance or favorable adjudication of a national security background investigation. Current completion of a successful background investigation is a plus.
Auto-ApplyRelease Of Information Tech III
Information technology professional job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Under general supervision, processes necessary highly sensitive requests for Protected Health Information (PHI) relating to subpoenas, court orders, and summons and certifies information as required. Interacts daily with a variety of external requestors by providing front-line customer service to attorneys, clinicians, patients, and government agencies in person and by telephone. Oversees accounts receivable as it relates to invoicing, posting, and collections for the Release of Information division of the Health Information Management Department. This position demands an environment of exceptional confidentiality and strict adherence to and knowledge of regulatory requirements guided by state and federal laws. Also acts in the capacity of the ROI Team Leader within the department as necessary.
Qualifications
Education and Experience
High school graduate or equivalent required. Graduate of an accredited Health Record Technician program with RHIT preferred.
Minimum of three years' experience in a Health Information Management Department or other healthcare setting performing release of information duties.
Experience with processing government regulatory, subpoenas/court orders and legal requests related to litigation cases.
Team members performing in this role must have a minimum of 6 months experience in the department and a detailed knowledge of departmental policies, HIPAA and state laws, and other regulatory requirements.
Knowledge, Skills and Abilities
Strong analytical and organizational skills; basic math skills; filing systems; State and Federal legal requirements for releasing health information; basic medical terminology; ability to prioritize workloads, meet deadlines and work effectively under pressure; ability to work with general supervision; excellent communication, interpersonal, customer service and problem solving skills. Must be proficient with computer skills to navigate in several different computer systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $21.5-$30.12
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].
Summer Intern, IT Operations
Information technology professional job in Washington, DC
Join the future of news We're on a mission to deliver riveting storytelling for all of America. At The Washington Post, you'll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.
About Our Team
The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.
Why This Role Matters
We are seeking a ServiceNow Intern to support our ongoing efforts to improve automation, streamline service delivery, and enhance the employee experience. The intern will contribute to platform configuration, workflow design, data integrity, and documentation to help ensure that our ServiceNow ecosystem continues to evolve with the needs of a modern digital media company.
This role is ideal for someone eager to learn how enterprise systems support a complex organization and motivated by solving problems that help teams across the company work smarter.
What Motivates You
* You are curious about how large organizations use technology to improve operations and service delivery.
* You enjoy identifying workflow inefficiencies and exploring ways to automate or enhance them.
* You are excited to learn a leading enterprise platform (ServiceNow) used across industries.
* You are energized by cross-department collaboration and supporting internal stakeholders.
How You'll Support The Mission
* Assist with configuration and administration of ServiceNow modules (e.g., Incident, Request, Knowledge).
* Help build and maintain workflows, forms, and automation using no-code/low-code tools.
* Support data cleanup, reporting, dashboard creation, and quality assurance testing.
* Document processes, updates, and user guides to improve adoption and consistency.
* Collaborate with Support team members to develop solutions.
* Participate in small-scale enhancement projects, contributing to design discussions and testing.
The Skills and Experience You Bring
* A foundational understanding of IT service management concepts (ITSM) or coursework in information systems, computer science, or related fields.
* Interest in developing solutions in ServiceNow
* Interest in integrating platforms like OKTA, Jamf, Workday, etc. into ServiceNow
* Preference is given to candidates with 2+ years of experience in developing technology solutions
Interns are paid hourly and expected to work 35-40 hours per week.
Our internship program is based out of our D.C. office, so you are expected to be on-site for the summer and follow The Washington Post's in-person work policy. We do not provide housing, but can suggest options upon request. You must be enrolled in a degree-seeking program at the time of submitting this application. We encourage you to apply if you are currently a student, regardless of your background or experience with engineering and/or journalism.
Foreign nationals can apply for internships. All work samples must be submitted in English. If selected, the required documentation to verify U.S. work authorization must be provided. The Post is unable to provide visa sponsorship for internships. If you have any questions, please reach out to *****************
We will review all applications and invite a subset of applicants to the next process, which includes live coding and interviews with team leads.
Our program provides a meaningful learning experience for engineers who support The Washington Post's mission. Our interns work directly with our full-time engineers on real production features.
Additionally, you'll be invited to exclusive events like our annual intern hackathon and lunch seminars from leaders across the company.
This internship is not a guarantee of a job at The Post. We have hired from our internship classes in the past, and we hope to continue this trend in the coming years. Note our internship program is not a binding contract - you can take a full-time job elsewhere or from your (or another!) team at The Post before the internship ends.
Collaboration makes us stronger. That's why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.
Your story awaits. Apply today!
Learn more about The Post at careers.washingtonpost.com.
Auto-ApplyIT Support Engineer (Tier 2.5) MSP
Information technology professional job in Ellicott City, MD
We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder.
The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's.
IT Support Engineer (Tier 2.5) MSP Responsibilities:
Microsoft 365 administration & migration support
Azure infrastructure (design, implementation, management)
System Administration (Windows Servers)
Security & compliance to safeguard infrastructure
Backup & disaster recovery
Network Infrastructure management (configure firewalls, provide support)
IT Support Engineer (Tier 2.5) MSP Requirements:
3+ years of Microsoft cloud administration
3+ years of experience working for a Managed Service Provider REQUIRED*
In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines
Experience with backup & disaster recovery
Experience migrating clients over to the cloud
Experience with VMware
Experience with ConnectWise
MCSE, MCSA, CCNA, AZ-400 a major plus
IT Support Engineer (Tier 2.5) MSP Benefits:
Salary: $80,000-$100,000
Medical, Dental, Vision insurance
PTO + Company paid holidays
401k+ 3% match
Employee growth plans & certification reimbursement
Opportunity to work heavily in cloud technology
Information Technology Professional
Information technology professional job in Silver Spring, MD
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
IT Administrator
Information technology professional job in Bethesda, MD
Job DescriptionIT Admin Location: Bethesda, MD Type: Full Time Min. Experience: Entry Level: Salary Range: $60,000-$75,000 USD per year Advanced Technology & Research Corporation (**************** is seeking to fill the following full-time permanent position. Based in Maryland and incorporated in 1973, ATR is an equal-opportunity engineering company with a solid reputation in various engineering disciplines for the government and Fortune 500 commercial customers.
Salary for the position is competitive according to qualifications. ATR offers an attractive comprehensive benefits package, including Medical/Dental insurances, free basic life/ADD, and long-term and short-term disability insurances, 401(k) plan, educational assistance program, and paid time off.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
PRINCIPAL DUTIES & RESPONSIBILITIES:
The successful applicant will join ATR's Engineering Services Division, working as a team member on site providing Information Technology (IT) administrative support to the Naval Surface Warfare Center, Signatures Department. Duties include, but not limited to:
Responsible for software portfolio management, inventory and acquisition. Advises Department on the impact of new policies and directives.
Assists in the management of the RDT&E applications portfolio and ensures that applications are properly registered in the Department of Navy Application and Database Management System.
Provides guidance on the acquisition of IT software/hardware/services. Ensures that IT approvals align with DoD, DON, and NAVSEA policy.
Performs other duties and responsibilities as required to fulfill job function as assigned.
EDUCATION & EXPERIENCE REQUIREMENTS:
Bachelor's Degree in Computer Technology or a closely related field preferred
1-2 years of professional IT administrative experiences are a plus
SKILLS & ABILITIES REQUIREMENTS:
Knowledge in IT systems, concepts, practices and procedures.
Knowledge in government requirements for licensing of software.
Knowledge in policies for acquisition of IT hardware, software, or services.
Ability to communicate properly at the appropriate level both orally and in writing.
Ability to establish and maintain effective working relationships with others.
OTHER REQUIREMENTS:
Candidate must be a US citizen with the ability to obtain and maintain a security clearance or favorable adjudication of a national security background investigation. Current completion of a successful background investigation is a plus.
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Release Of Information Tech III
Information technology professional job in Linthicum, MD
* Under general supervision, processes necessary highly sensitive requests for Protected Health Information (PHI) relating to subpoenas, court orders, and summons and certifies information as required. Interacts daily with a variety of external requestors by providing front-line customer service to attorneys, clinicians, patients, and government agencies in person and by telephone. Oversees accounts receivable as it relates to invoicing, posting, and collections for the Release of Information division of the Health Information Management Department. This position demands an environment of exceptional confidentiality and strict adherence to and knowledge of regulatory requirements guided by state and federal laws. Also acts in the capacity of the ROI Team Leader within the department as necessary.
Company Description
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Qualifications
Education and Experience
* High school graduate or equivalent required. Graduate of an accredited Health Record Technician program with RHIT preferred.
* Minimum of three years' experience in a Health Information Management Department or other healthcare setting performing release of information duties.
* Experience with processing government regulatory, subpoenas/court orders and legal requests related to litigation cases.
* Team members performing in this role must have a minimum of 6 months experience in the department and a detailed knowledge of departmental policies, HIPAA and state laws, and other regulatory requirements.
Knowledge, Skills and Abilities
* Strong analytical and organizational skills; basic math skills; filing systems; State and Federal legal requirements for releasing health information; basic medical terminology; ability to prioritize workloads, meet deadlines and work effectively under pressure; ability to work with general supervision; excellent communication, interpersonal, customer service and problem solving skills. Must be proficient with computer skills to navigate in several different computer systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $21.5-$30.12
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
Information Technology Professional
Information technology professional job in Washington, DC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Release Of Information Tech III
Information technology professional job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Under general supervision, processes necessary highly sensitive requests for Protected Health Information (PHI) relating to subpoenas, court orders, and summons and certifies information as required. Interacts daily with a variety of external requestors by providing front-line customer service to attorneys, clinicians, patients, and government agencies in person and by telephone. Oversees accounts receivable as it relates to invoicing, posting, and collections for the Release of Information division of the Health Information Management Department. This position demands an environment of exceptional confidentiality and strict adherence to and knowledge of regulatory requirements guided by state and federal laws. Also acts in the capacity of the ROI Team Leader within the department as necessary.
Qualifications
Education and Experience
High school graduate or equivalent required. Graduate of an accredited Health Record Technician program with RHIT preferred.
Minimum of three years' experience in a Health Information Management Department or other healthcare setting performing release of information duties.
Experience with processing government regulatory, subpoenas/court orders and legal requests related to litigation cases.
Team members performing in this role must have a minimum of 6 months experience in the department and a detailed knowledge of departmental policies, HIPAA and state laws, and other regulatory requirements.
Knowledge, Skills and Abilities
Strong analytical and organizational skills; basic math skills; filing systems; State and Federal legal requirements for releasing health information; basic medical terminology; ability to prioritize workloads, meet deadlines and work effectively under pressure; ability to work with general supervision; excellent communication, interpersonal, customer service and problem solving skills. Must be proficient with computer skills to navigate in several different computer systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $21.5-$30.12
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.