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IT Systems Administrator
Hardware Resources 3.8
Information technology specialist job in Bossier City, LA
Hardware Resources is an industry-leading provider of cabinet hardware, cabinet accessories and kitchen cabinets. Across our six brands, we design, engineer, manufacture, and sell our decorative and functional hardware, cabinets, cabinet organizers, vanities, wood products, and LED lighting for the kitchen and bath. We enjoy an outstanding reputation for quality and service. Hardware Resources is headquartered in Bossier City, Louisiana, and our team members are valued and are encouraged to reach their full potential. We foster entrepreneurial spirit and imaginative teamwork with the freedom to act. Our company offers competitive wages, career growth opportunities, and a generous benefits package that includes PTO (sick time, paid vacation), holidays, 401(k), Employee Assistance Program, medical, dental, vision, and life insurance.
What is this job?
An IT Systems Administrator is a well-rounded professional with a broad and deep knowledge of computer software, hardware, and networks.A strong problem-solving aptitude and resourcefulness are necessary to succeed in this role. The IT Systems Administrator must be able to diagnose and resolve problems quickly. This position is also responsible for providing superior customer service with a positive attitude to all employees and team members.
What will you do?
The primary goal for the IT Systems Administrator will be to ensure that the technology infrastructure at Hardware Resources runs smoothly and efficiently.This position will be responsible for maintaining overall system and network health and performance as well as higher level problem resolution. The IT Systems Administrator is an integral part of the IT department and may perform the following duties:
System and network monitoring for health and performance.
System and network security.
System and process design.
Server setup, installation, and maintenance for Windows Server software, virtual environments, SAN, and server hardware.
Develop and manage implementation plans for IT projects.
Performing system upgrades.
Provides basic training to users on common applications.
Develop expertise to train staff on new technologies.
Develop and maintain documentation on IT systems for both departmental and end users.
From time to time, provide first level support by responding to telephone help calls and help desk tickets to ensure all user support calls and service requests are handled or escalated in a timely manner.
Ensure the computer/equipment room is maintained at prescribed temperature levels and in a clean and orderly condition.
Participate in department driven projects.
Maintain the confidential nature of matters pertaining to company records, policies and customer lists.
Perform all duties in a manner that ensures the IT Department will meet or exceed the measurable objectives for service level to users and system availability.
Stay current with technological developments and make recommendations for how Hardware Resources could take advantage of new technology.
What do we need?
IT Systems Administrator must possess a Bachelor's degree in technical field and have a minimum of 4 years of related progressive experience required.
Ability to communicate with all levels of management in a clear, friendly, and confident manner. Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Must be able to maneuver around computer office/work areas, effectively work in high traffic areas, and respond to visual and aural cues.
Must have manual dexterity to operate a computer and other necessary office equipment
Must be self-motivated and be able to handle more than one function at a time by being well organized.
Must be able to read, write, speak and understand English.
Good mathematical and clerical aptitude for accurate record keeping.
Excellent customer service skills a must.
Understanding of virtualization and virtual desktop infrastructure solutions is preferred.
IT Certifications in virtualization technologies, Microsoft, and/or Cisco preferred.
Knowledge of scripting preferred.
Experience with manufacturing and/or logistics systems preferred.
Physical/Mental Demands:
Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack.
Must be able to respond calmly and make rational decisions when required.
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, and crowds.
Travel
Occasional travel is required to other Hardware Resources locations.
$58k-79k yearly est. 23h ago
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Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology specialist job in Bossier City, LA
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 26d ago
IT Help Desk Support Level 2 - MSP
K2 Staffing, LLC
Information technology specialist job in Shreveport, LA
Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$42k-69k yearly est. 18d ago
IT Help Desk Support Level 2 - MSP
K2 Staffing
Information technology specialist job in Shreveport, LA
Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of aHelp Desk Support Level IITechnician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Shreveport, LA
$42k-69k yearly est. 5d ago
Computer Field Tech Position- Shreveport LA
BC Tech Pro 4.2
Information technology specialist job in Shreveport, LA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 13d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Shreveport, LA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$56k-77k yearly est. 13d ago
Salesforce Helpdesk Support Specialist
Origin Bank 4.0
Information technology specialist job in Shreveport, LA
Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education.
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future.
If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us.
Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution.
Word
Duties and Responsibilities include the following:
* Monitor and manage support tickets within a Salesforce-based ticketing system
* Respond to user requests submitted through tickets, email, and phone calls
* Troubleshoot and resolve common Salesforce-related issues, including:
* User access and permissions
* Data entry and record updates
* Reports and dashboards
* Page layouts and field visibility
* Accurately document issues, root causes, and resolutions in Salesforce
* Escalate complex issues to Salesforce Administrators or Developers when needed
* Ensure tickets are resolved within defined SLAs and properly closed
* Communicate clearly and professionally with users throughout the support process
* Identify recurring issues and recommend process improvements
* Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures
Supervisory Responsibilities -
This job has no supervisory responsibilities.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects, researches, and analyzes data; Exhibits ability to reason.
Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions
Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies.
Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values.
Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university in InformationTechnology or related field preferred; or relative combination of education and Salesforce experience.
Required Qualifications and Skills
* Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments)
* Strong troubleshooting and problem-solving skills
* Excellent verbal and written communication skills
* Ability to manage multiple tickets
* Customer-service mindset with a focus on issue resolution
Preferred Qualifications and Skills
* Salesforce Administrator experience or certification (Admin or Advanced Admin preferred)
* Experience providing help desk support via phone and email
* Knowledge of the Salesforce security model, including profiles, permission sets, and roles
* Experience working with SLAs and ticket performance metrics
* Basic understanding of workflows, flows, or validation rules
* Working Conditions
* Regular interaction with internal business users
Computer Skills
To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines.
Bank Culture/Customer Service Skills
Promotes the Bank's culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.
Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Noise level in the work environment is usually moderate.
This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.
Word
Compensation Details
We believe in competitive compensation. The minimum average base pay for this position based on market is:
$45,656.00
Word
The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here).
Word
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights
$45.7k yearly Auto-Apply 3d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology specialist job in Shreveport, LA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$35k-47k yearly est. 60d+ ago
IT Specialist
Human Learning Systems
Information technology specialist job in Shreveport, LA
Job Description
IT Specialist
Reports To: Administrative Services Director
provides network solutions support for a U.S Department
of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24.
Summary of Duties: Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties:
Description of Duties:
Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity.
Develops security procedures for PC operating systems and applications.
Performs analysis of network needs and contributes to design of network architecture, integration, and installation.
Evaluates local area network hardware and software requirements and capabilities and makes recommendations.
Provides support to and trains users in local area network administration and usage.
Monitors and maintains network stability.
Communicates and coordinates network schedule, backups, and downtime to users.
Coordinates third-party maintenance for network hardware, software, and telecommunications services.
Insures backup and housekeeping procedures are in place where appropriate.
Trouble shoots hardware and software problems on all systems.
Prepares and maintains documentation of network configurations and cabling layouts.
Follows all guidelines, policies, and procedures set forth by the Department of
Labor/Job Corps and HLS.
Education/Experience:
Bachelor's degree (B. A.) in computer sciences or related field preferred
Desires two to four years of experience providing network support in a professional environment.
Certifications/Licenses:
Valid state driver's license
CPR/First Aid certifications
Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.
$63k-90k yearly est. 29d ago
Information Technology Specialist Instructor
Ayers Career College 3.8
Information technology specialist job in Shreveport, LA
Ayers Career College
, is seeking an instructor for our InformationTechnologySpecialist program. This is an excellent opportunity to use your experience as an IT professional to teach others seeking education and training. Instructors are responsible for teaching students in our training programs in classroom and hands-on lab settings, ensuring that they gain the knowledge and skills that are required for entry-level employment in their chosen field. Instructors are also responsible for sound educational practices and the academic development of each student. Instructors will also manage their classroom environment and promote a positive and engaging learning experience, provide support, tutoring and other assistance as needed. Instructors are to “model" the professional behaviors, language, and activities expected of our students.
Qualified candidates should have:
A license, diploma, certificate, or other degree from a recognized institution or organization in the area taught
and
minimum of 4 years of documented occupational experience in the area taught.
Strong communication skills
Demonstration of integrity and professionalism in all aspects, including appearance, demeanor, and attitude
Ability to work in an observation/coaching style environment
Capability to prioritize, accept responsibility, and work within deadlines
Superior organizational and problem-resolution skills
Basic computer software skills including Microsoft Office:
Additional Requirements
Must have or obtain the following CompTia Certifications within 12 months of employment:
IT Fundamentals
A+
Network+
Security+
Ayers Career College has been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today. Compensation: $ 1 depends on experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Mission of Ayers Career College is to educate students to achieve personal and career success. We have been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today
$51k-61k yearly est. Auto-Apply 60d+ ago
IT Technician
Asmglobal
Information technology specialist job in Shreveport, LA
IT Technician
DEPARTMENT: Operations
REPORTS TO:
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed
Support user onboarding and offboarding, including account setup, access management, and equipment deployment
Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate or bachelor's degree in informationtechnology, Computer Science, or a related field, or equivalent hands-on experience
1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
Skills and Abilities
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site or Remote (Venue/Location)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$35k-62k yearly est. Auto-Apply 8d ago
IT Technician
Legends Global
Information technology specialist job in Shreveport, LA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
IT Technician
DEPARTMENT: Operations
REPORTS TO:
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed
Support user onboarding and offboarding, including account setup, access management, and equipment deployment
Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate or bachelor's degree in informationtechnology, Computer Science, or a related field, or equivalent hands-on experience
1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
Skills and Abilities
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site or Remote (Venue/Location)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$35k-62k yearly est. 4d ago
Help Desk Specialist/System Administrator (Top Secret/SCI Clearance)
Inflow-Ns
Information technology specialist job in Haughton, LA
Job DescriptionSalary:
What company will I be working for?You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow,we believe in making it matter for every employee, every customer, and every mission we support.That means that we put employees first, providing both innovative benefits and great technology. Check out********************************* learn more about what its like to be an Inflowee.
What level Clearance do I need?You must possess an active Top Secret/SCIclearance.
What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will:
Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks
Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel
Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities
Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems
Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits
Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment
Monitor performance of systems and circuits
Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions
Check equipment for serviceability and perform preventative maintenance
Isolate faults by coordinating with commercial service providers and depots to test system components and assembly
Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems
Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service
Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences
Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs
Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation
Provide proactive consultation and instruction with system users to ensure seamless implementation of changes
Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customers ability to carry out business
Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them
Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation
Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology
Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated
Develop standard procedures for account establishment, system maintenance, and system recovery
Establish controls for data privacy and security in management information systems
Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities
Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology
Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met
Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance
Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS.
Other duties as assigned
What experience, training, and education do I need?
You mustmeet theminimumrequirements:
Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.)
Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field
Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience
Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution
Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment
One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF
Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements
Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops
Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF)
Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX
Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task
ActiveTop Secret/SCIclearance
Where is the client site that I would be working for?You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.
Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.
$34k-48k yearly est. 8d ago
Sr IT Customer Support Specialist
Honeywell 4.5
Information technology specialist job in Shreveport, LA
As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success.
You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule.
* Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion.
KEY RESPONSIBILITIES
* Help define, manage, and assist with the supplier management governance processes and procedures.
* Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development.
* Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations.
* Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services
* Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams.
* Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area.
* Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust.
* Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement.
* Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work.
* Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies.
* Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment
* Support businesses to adopt new technologies and drive transformation and cost savings initiatives
* Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems
* Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management
* Ensure vendor supplier engagement where cross functional IT support and alignment is required
* Ensure customer satisfaction targets for site customer feedbacks are achieved
* Develop roadshow and showcase initiatives and support customer training requirements.
MUST HAVE
* Minimum 3 years of IT experience with increasing technical and operational responsibilities
* Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services
* Minimum 3 years of experience working with contracting, managed service and third parties (internal and external)
* Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects.
* Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users
WE VALUE
* Bachelor's degree in technical degree or business
* Strong communication and customer service and support skills
* Ability to listen and to communicate effectively in proactive manner at all levels of the organization
* Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills
* Ability to function in a collaborative environment with business clients
* Ability to take proactive steps in managing problems
* Facts oriented approach, problem-solving mentality, critical thinker
* Solid understanding of infrastructure and business support related experience in Honeywell is a plus
* Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences
* Ability to provide clear and concise reporting
* A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes
* Six Sigma certified and ITIL certification is a plus
US Citizen requirement:
Must be a US Citizen due to contractual requirements.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets.
$91k-122k yearly est. 29d ago
Sr IT Customer Support Specialist
The Team and Product
Information technology specialist job in Shreveport, LA
As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success.
You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule.
Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion.
MUST HAVE
Minimum 3 years of IT experience with increasing technical and operational responsibilities
Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services
Minimum 3 years of experience working with contracting, managed service and third parties (internal and external)
Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects.
Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users
WE VALUE
Bachelor's degree in technical degree or business
Strong communication and customer service and support skills
Ability to listen and to communicate effectively in proactive manner at all levels of the organization
Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills
Ability to function in a collaborative environment with business clients
Ability to take proactive steps in managing problems
Facts oriented approach, problem-solving mentality, critical thinker
Solid understanding of infrastructure and business support related experience in Honeywell is a plus
Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences
Ability to provide clear and concise reporting
A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes
Six Sigma certified and ITIL certification is a plus
US Citizen requirement:
Must be a US Citizen due to contractual requirements.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets.
KEY RESPONSIBILITIES
Help define, manage, and assist with the supplier management governance processes and procedures.
Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development.
Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations.
Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services
Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams.
Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area.
Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust.
Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement.
Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work.
Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies.
Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment
Support businesses to adopt new technologies and drive transformation and cost savings initiatives
Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems
Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management
Ensure vendor supplier engagement where cross functional IT support and alignment is required
Ensure customer satisfaction targets for site customer feedbacks are achieved
Develop roadshow and showcase initiatives and support customer training requirements.
$83k-113k yearly est. Auto-Apply 30d ago
Hazwoper Technician - Level 1
TAS Environmental Services 4.2
Information technology specialist job in Bossier City, LA
TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time.
TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor.
BENEFITS
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
Comprehensive Medical, Dental, and Vision Coverage
Mental Health Support Programs
Supplemental Benefits - Accident, Critical Illness, etc.
Access to a company provided Employee Assistance Program
Retirement & Financial:
401(k) with Company Match
Life Insurance and Disability Coverage
Work-Life Balance:
Generous Paid Time Off (PTO)
Paid Time Off increases based on years of service
Holidays - seven (7)
Floating Holidays - two (2)
Professional Development:
Access to Online Learning Platforms
Annual Conference and Workshop Allowances
Additional Perks:
Work Boot Program
Team Building Events
Requirements
RESPONSIBILITIES
Handling various products, hazardous and non-hazardous materials
Performing industrial work and biohazard cleanups
Staging, profiling, and processing for disposal hazardous and non-hazardous waste
Assist in the removal of soil, debris and other materials, and cleaning up spill sites
Operate and clean equipment.
Maintaining logs of working hours in compliance with all applicable state and federal regulations
Up to 25% travel as needed - location may differ
Other duties as assigned
COMPETENCIES/SKILLS
Strong observation skills
Technical proficiency with field equipment
Knowledge of environmental regulations
Data collection and analysis skills
Ability to work outdoors in all weather conditions
Excellent communication skills
Proficient in critical thinking
Teamwork oriented
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk and hear
This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times
The employee must frequently lift or move items up to 60 pounds
Must be able to frequently climb stairs and ladders
May occasionally deal with heights
Ability to wear Personal Equipment, including Respiratory Protection
Consists of both office setting and physical jobsite
Able to work in confined spaces when needed
Education and Experience:
HAZWOPER and Confined Space certifications preferred
Ability to read, write and do mathematics
Class C (Texas) or equivalent required
Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including:
HAZWOPER 40
OSHA 10 and 30
MSHA(Mine Safety and Health Administration) Certification
CSE/R(Confined Space Entry/Rescue) Certification
CPR Certification
H2S Certification
First Aid Certification
EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
$27k-38k yearly est. 48d ago
IT Help Desk Support Level 2 - MSP
K2 Staffing
Information technology specialist job in Shreveport, LA
Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$42k-69k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Information technology specialist job in Shreveport, LA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$56k-77k yearly est. 7d ago
IT Specialist
Human Learning Systems
Information technology specialist job in Shreveport, LA
IT Specialist
Reports To:
Administrative Services Director
provides network solutions support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24.
Summary of Duties:
Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties:
Description of Duties:
Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity.
Develops security procedures for PC operating systems and applications.
Performs analysis of network needs and contributes to design of network architecture, integration, and installation.
Evaluates local area network hardware and software requirements and capabilities and makes recommendations.
Provides support to and trains users in local area network administration and usage.
Monitors and maintains network stability.
Communicates and coordinates network schedule, backups, and downtime to users.
Coordinates third-party maintenance for network hardware, software, and telecommunications services.
Insures backup and housekeeping procedures are in place where appropriate.
Trouble shoots hardware and software problems on all systems.
Prepares and maintains documentation of network configurations and cabling layouts.
Follows all guidelines, policies, and procedures set forth by the Department of
Labor/Job Corps and HLS.
Education/Experience:
Bachelor's degree (B. A.) in computer sciences or related field preferred
Desires two to four years of experience providing network support in a professional environment.
Certifications/Licenses:
Valid state driver's license
CPR/First Aid certifications
Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.
$63k-90k yearly est. Auto-Apply 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology specialist job in Shreveport, LA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day in this territory
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-42k yearly est. 1d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Bossier City, LA?
The average information technology specialist in Bossier City, LA earns between $53,000 and $105,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Bossier City, LA
$75,000
What are the biggest employers of Information Technology Specialists in Bossier City, LA?
The biggest employers of Information Technology Specialists in Bossier City, LA are:
Human Learning Systems
Ayers Career College
Department of The Air Force
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