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Infrastructure engineer jobs in North Carolina

- 859 jobs
  • System Administrator-Windows / Infrastructure Support

    Ispace, Inc.

    Infrastructure engineer job in Graham, NC

    Job Title: System Administrator-Windows / Infrastructure Support Contract Duration - 12+ Months Rate: $57/hr on W2 Daily Tasks Performed: • Scripting knowledge in batch files, VBScript, and PowerShell, Microsoft SQL Queries • Install, configure, maintain, and address vulnerabilities for Windows server (Strong ability) and some Linux • Install and configure database servers (such as Microsoft SQL Server, Postgres) • Install and configure middleware (such as IIS) Knowledge of Device wise is a plus • Knowledge of Nutanix is a plus • Install, manage, configure PRTG monitoring environments • VMware and virtual machines • Documentation or technical writing • General IT processes and project methodologies • Ability to follow and document processes • Change management process flow knowledge. ServiceNow Knowledge is a plus • Knowledge on of Active directory, EntraID, and Security best practices • Ability to adapt/learn in a changing environment • Experience with general IT processes and development methodologies • Solid analysis, proven problem solving and decision-making skills • Good time management and prioritization skills • Strong communication skills both verbal and written What this person will be working on: Windows Environment Position Success Criteria (Desired) - 'WANTS' • Completed post-secondary education in Computer Science or equivalent related experience§ • 1-3 years of experience, 3-5 preferred
    $57 hourly 1d ago
  • Infrastructure Analyst

    Optomi 4.5company rating

    Infrastructure engineer job in Charlotte, NC

    Infrastructure Analyst | Longterm Contract | Hybrid in Charlotte, NC Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects. Experience of the right candidate Bachelor's degree in Computer Science or related field 5-10 years of experience in application development and/or application support Experience supporting Microsoft tools: Exchange, SharePoint, Teams, OneDrive Background managing large assignments and leading smaller technical projects Strong skills in requirements analysis, design, coding, testing (unit/system/integration), documentation, and implementation Ability to work independently, prioritize multiple tasks, and meet tight deadlines Understanding of client/server architecture and object-oriented design Experience supporting vendor-installed applications Excellent oral and written communication skills and strong teamwork abilities Desired: Experience working in Agile environments Ability to collaborate with stakeholders with differing priorities Strong problem-solving skills delivering reliable, high-quality solutions Familiarity with SDLC and experience leading others in its use Experience with schema/database design and enterprise standards Responsibilities of the right candidate Lead troubleshooting efforts and resolve complex technical issues independently Support, maintain, and work with vendors for break-fix, patches, upgrades, and service packages Coordinate and perform routine maintenance-patches, service packs, upgrades-with operations and DBA teams Utilize Agile or waterfall methodologies for application development and maintenance; act as SME or Technical Lead Identify and design platform improvements, defining upgrade/change processes and cadence Facilitate automation and guide teams in proper use of cloud technologies Research emerging technologies and recommend solutions at the application or integration level Design modifications based on business requirements and coordinate development efforts Process change requests and produce QA documentation for implementations Thoroughly document work and follow established procedures Communicate downtimes, changes, issue status, and defects clearly across IT and business users Present complex technical topics in a clear, understandable format Facilitate meetings, provide direction to team members, and build strong cross-functional relationships Demonstrate strong interpersonal skills (listening, negotiation, conflict management) Manage stress, adapt to change, and maintain a positive and effective work style Know when to escalate issues and communicate status updates appropriately
    $56k-86k yearly est. 5d ago
  • Infrastructure Manager

    Rebyc Recruiting

    Infrastructure engineer job in Charlotte, NC

    Infrastructure Manager - IT Ops - FTE - $150-160k - HYBRID CHARLOTTE Seeking an experienced Infrastructure Manager to lead our IT infrastructure operations that combines hands-on technical expertise with leadership responsibilities. You should have previous experience ensuring the reliability, security, and scalability of our organization's systems, networks, and cloud environments. Technical skills include: Microsoft 365, Azure/Entra, AWS, Virtualization, Disaster Recovery, IAM, Networking.
    $150k-160k yearly 2d ago
  • Infrastructure Analyst

    Brooksource 4.1company rating

    Infrastructure engineer job in Charlotte, NC

    Title: Infrastructure Analyst IV Structure: 12-Month Contract Pay: 55/hr Client: Fortune 150 Company Job Description: Brooksource is seeking an Infrastructure Analyst to join our clients Infrastructure team at McQuire Nuclear Station. This role is critical to supporting a containerization initiative leveraging VMware Tanzu and Linux systems in a highly regulated, nuclear-sensitive environment. While not nuclear-restricted, this position requires adherence to elevated security and compliance standards. They will work closely with a Lead Linux Engineer and collaborate with VMware resources to design, deploy, and optimize containerized environments. This is a hands-on technical role with minimal customer-facing interaction, ideal for someone who thrives in a structured, behind-the-scenes environment. Key Responsibilities: Manage and maintain Linux-based systems: planning, installation, configuration, maintenance, and optimization. Deploy, configure, and manage containerized environments using Kubernetes/Tanzu. Collaborate with VMware team to spin up servers and storage for containerization projects. Understanding of VMware Cloud Foundation and container integration (VMware VCF 9) Troubleshoot and resolve system and application issues. Ensure compliance with cybersecurity standards for nuclear-sensitive data. Optimize infrastructure for scalability and reliability. Excellent problem-solving and communication skills Preferred Skills: Familiarity with configuration management tools (e.g., Ansible) Ability to deploy, monitor, and optimize clusters within Elasticsearch Experience in regulated or sensitive-data environments Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $55k-79k yearly est. 5d ago
  • SAP System Administrator

    Us Tech Solutions 4.4company rating

    Infrastructure engineer job in Raleigh, NC

    SAP Basis Administrator to join a growing team supporting a hybrid cloud SAP HANA based enterprise solution. This role will contribute to the evolution of the SAP HANA platform that will help deliver best in class financial management solutions to meet the growing needs of the people This role will be expected to bring significant experience in very large scale SAP HANA environments to the team. Basic Qualifications for SAP Basis Interfaces Administrator • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education • At least 4 years of experience with Information Technology. Preferred Qualifications for SAP Basis Interfaces Administrator • A minimum of 10 years of SAP Basis experience including HANA 2.0, SDI/SDA, SLT, PI/PO, Netweaver ICM, Gateway Services, Odata, iDocs, RFCs. • SAP HANA Monitoring and Management • Experience connecting SAP to external data sources including REST, SOAP, SQLSvr, Oracle, DB2, Sybase, • In depth knowledge on debugging and trouble shooting skills on native HANA. • Familiarity with SDLC/ Agile /scrum methodology. • Experience in leading small teams.
    $68k-94k yearly est. 3d ago
  • Video Conferencing and Video Streaming Support Engineer

    Seneca Resources 4.6company rating

    Infrastructure engineer job in Raleigh, NC

    Systems Engineer III - Video Conferencing & Video Streaming Support Engineer Clearance Requirements: Ability to obtain and maintain a Public Trust clearance Contract Pay Rate: Competitive and commensurate with experience Position Description: We are seeking a Systems Engineer III specializing in Video Conferencing and Video Streaming solutions to support a high-visibility federal technology program. The ideal candidate is a technical subject matter expert with strong project management, system design, and troubleshooting skills across enterprise-level unified communications environments. This role will focus on designing, configuring, and supporting high-definition video conferencing systems, streaming solutions, and related network infrastructure. You will collaborate with cross-functional teams, vendors, and end users to ensure seamless video and audio experiences across a distributed enterprise network. Key Responsibilities: Design and implement complex video conferencing and streaming solutions aligned with customer requirements. Configure and maintain Cisco VCS Control and Expressway, CUCM, CMS, and Zoom Rooms. Provide advanced troubleshooting for video and audio streaming issues, network routing (VLANs, multicast, IGMP), and connectivity. Support Telepresence Management Suite (TMS) administration and VCS/Zoom API Connector integration. Manage configuration, installation, and system updates for video infrastructure and endpoints. Collaborate with vendors and field personnel for escalations and maintenance activities. Assist with Change Requests, MACD (Moves, Adds, Changes, Deletes), and system upgrades. Support network engineering components related to Cisco ISE, Prime Infrastructure, and Layer 2/3 connectivity. Maintain accurate inventory and documentation of all video conferencing equipment and configurations. Evaluate and integrate emerging technologies to enhance performance and reliability. Required Skills & Education: 8-12 years of relevant experience in video conferencing, streaming, and unified communications engineering. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Four (4) additional years of experience may be substituted in lieu of a degree. Proven expertise in Cisco Collaboration technologies (CUCM, CMS, VCS, TMS) and Zoom Rooms. Strong understanding of IP networking, including VLANs, multicast, routing, and QoS. Hands-on experience with video/audio troubleshooting, system configuration, and integration. Excellent communication, documentation, and problem-solving skills. Ability to work independently, manage multiple priorities, and meet project timelines. Preferred Qualifications (Nice to Have): Cisco certifications (e.g., CCNP Collaboration, CCNA Video, or equivalent). Experience with Cisco ISE, Prime Infrastructure, and API integration. Familiarity with Netscaler, multicast routing, and network security policies. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
    $67k-91k yearly est. 1d ago
  • Systems Administrator

    Vaco By Highspring

    Infrastructure engineer job in Charlotte, NC

    Vaco is hiring for a Systems Administrator opportunity in Charlotte NC Direct Hire, Onsite Salary: 75-80,000/yr Job Purpose Under limited supervision, the Systems Administrator provides dynamic, responsive, collaborative, and forward-thinking vision, and assist in the management of technology systems and services to support the mission and goals of the company and keeping up with industry standards. This includes being involved in the planning, purchasing, development, implementation, management and maintenance of all applications, infrastructure, security, and networks. You will assist IT in making sure that is customer SLAs are met and support internal back-office functions. Effective cross-location and departmental collaboration and management is essential to success in this position. Duties and Responsibilities Contribute to project planning, ensuring timely delivery of assigned components in compliance with established SLAs and project milestones. Assess, recommend, and implement modern tools, technologies, and processes to build scalable, secure, and high-performing platforms aligned with business objectives. Collaborate with leadership and key stakeholders to translate business priorities into technical strategies, guiding an agile team toward predictable, high-quality outcomes. Develop and maintain comprehensive technical documentation for all existing and new software platforms to support operational continuity and knowledge sharing. Oversee and optimize IT systems management, including long-term strategic planning, annual roadmap execution, resource allocation, process improvement, and performance reporting to drive continuous improvement and operational excellence. Qualifications 5+ years of experience in IT service operations Operating Systems Expertise: Advanced knowledge of Windows Server 2016+ Virtualization: Experience with VMware, Hyper-V, or other Hypervisor platforms Networking Fundamentals: Strong understanding of TCP/IP, DNS, DHCP, VPN, firewalls, and routing. Security Best Practices: Familiarity with identity management, patching, compliance frameworks, and cybersecurity principles. Scripting & Automation: Proficiency in PowerShell or Python for automation and system management. Monitoring & Performance Tuning: Experience with tools like Nagios, SolarWinds, or similar. Working Conditions Primarily work in an office environment. Will be expected to travel as needed to company subsidiaries, as well as to potential acquires to conduct due diligence. Periodic weekend or evening work is expected. Direct Reports IT/IS departments. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
    $63k-82k yearly est. 5d ago
  • Senior Infrastructure Architect

    Akkodis

    Infrastructure engineer job in Charlotte, NC

    Akkodis is seeking a Senior Infrastructure Architect for a Contract job with a client in Charlotte, NC(Hybrid). Ideally looking for applicants with a solid background in the financial services industry. Rate Range: $70-76/Hr; The rate may be negotiable based on experience, education, geographic location, and other factors. Description: We are seeking a highly experienced Infrastructure Architect to design and implement secure, scalable, and highly available infrastructure solutions across on-premises, cloud, and hybrid environments. The ideal candidate will have deep expertise in network and platform architecture, cloud migration strategies, and enterprise-level solution design, with a proven ability to lead cross-functional teams in Agile environments. Key Responsibilities: Architecture & Design Develop and publish infrastructure architecture patterns, standards, and blueprints for on-premises, cloud (AWS), and colocation environments. Design end-to-end infrastructure solutions ensuring security, scalability, and high availability. Cloud & Hybrid Solutions Plan and execute migration strategies for legacy applications to cloud platforms. Integrate on-premises systems with cloud services for hybrid deployments. Technical Leadership Lead cross-functional teams to gather requirements and deliver infrastructure solutions. Collaborate with enterprise architects, product owners, and engineering teams in SAFe Agile environments. Documentation & Governance Create technical design artifacts including High-Level Design (HLD), Detailed Design (LLD), and build sheets. Ensure compliance with security, governance, and best practices. Performance & Capacity Planning Conduct capacity and performance testing using tools like Dynatrace, JMeter, and SolarWinds. Optimize infrastructure for disaster recovery and business continuity. Integration & Security Implement secure API gateways, load balancing (F5 BigIP), and identity/access management (Okta). Configure firewalls, SAN storage, and network fabric for secure connectivity. Stakeholder Engagement Act as liaison between IT design teams, business units, and external vendors. Provide consulting on transformation roadmaps and proof-of-concept initiatives. Required Qualifications: 10+ years of experience in infrastructure architecture and design. Strong knowledge of VMWare, AWS, SAN/NAS storage, network security, and API gateways. Experience with SAFe Agile, DevSecOps, and CI/CD practices. Proficiency in creating architecture documentation using tools like Visio, LucidChart, Confluence, and Jira. Excellent leadership, communication, and stakeholder management skills. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $70-76 hourly 4d ago
  • Sr GCP Cloud Infrastructure Engineer

    The Judge Group 4.7company rating

    Infrastructure engineer job in Charlotte, NC

    W2 Only - (No C2C, No 1099, No 3rd party) Job Title: Sr Cloud Infrastructure Engineer (Terraform & GCP) Google Cloud Environment Provisioning Project Must have recent hands on build, deploy, and provisioning experience. Seeking a skilled Sr GCP Cloud Infrastructure Engineer with strong experience in Infrastructure as Code (IaC) using Terraform and hands-on expertise in Google Cloud Platform (GCP). This role involves designing, building, and deploying scalable cloud services, ensuring reliability, security, and automation across environments. Key Responsibilities Design, implement, and maintain Terraform modules for provisioning and managing GCP resources. Develop and deploy cloud-native services on GCP, ensuring high availability and scalability. Automate infrastructure workflows, CI/CD pipelines, and environment provisioning. Collaborate with development teams to integrate infrastructure with application deployments. Monitor, troubleshoot, and optimize cloud infrastructure for performance and cost efficiency. Ensure compliance with security best practices and organizational standards. Understanding of Sentinel and Prisma tools for policies, procedures and remediation work efforts Document architecture, processes, and operational guidelines. Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). 2+ years of experience with Terraform for IaC.
    $99k-131k yearly est. 4d ago
  • Senior Infrastructure Architect

    Workforce Unlimited

    Infrastructure engineer job in Charlotte, NC

    IT Infrastructure Architect (Contract) | $60-$65/hr. Role: IT Infrastructure Architect Employment Type: Contract (6-12 month duration) About the Role WorkForce Unlimited is seeking a senior-level Infrastructure Architect who is passionate about designing modern, resilient, and scalable technology solutions that power business growth. In this influential role, you'll shape the future of enterprise infrastructure, lead complex integration initiatives, and collaborate with architecture leaders across the organization. This is an excellent opportunity for a strategic thinker who thrives in a fast-paced environment, enjoys solving high-impact technical challenges, and is energized by the chance to innovate across a diverse technology landscape. What You'll Do Lead infrastructure integration activities across user experience and collaboration platforms, data center and cloud design, workload migrations, Active Directory/Entra ID, and Office 365 consolidation efforts. Partner closely with the Enterprise Architecture team to define design strategies, standards, and frameworks. Develop and publish architecture principles, position papers, blueprints, patterns, and best practices. Provide strategic direction for infrastructure domains including public cloud, directory services, collaboration, network, storage, servers, databases, and security practices. Champion shared systems, reusable tools, and standardized solutions to support cost-efficiency and improved communication across teams. Ensure architectural consistency, eliminating duplicative efforts and aligning solutions with overall business and IT strategy. Serve as a Level 4 escalation point for operational issues, supporting complex problem resolution and root-cause analysis. Oversee technology lifecycle planning to ensure solutions remain current, reliable, and secure across application, network, desktop, server, and storage environments. Develop and maintain an enterprise technology vision; assess current needs and anticipate future infrastructure requirements. Ensure installations, upgrades, and architecture decisions comply with policies, procedures, and licensing parameters. Identify and implement best practices in infrastructure architecture, ensuring high performance, reliability, and security. Evaluate software requirements and lead architectural efforts for high availability and disaster recovery planning. What You Bring Technical Qualifications 12+ years of IT infrastructure experience, with at least 5 years in an architect-level role. Proven ability to work with and lead Infrastructure and DevOps teams to deliver strategic solutions. Expert-level knowledge of core infrastructure technologies: Windows-based servers Enterprise networking Azure/AWS cloud (IaaS/PaaS) Microsoft Exchange / Office 365 Active Directory / Entra ID Microsoft SQL Server Virtualization platforms Enterprise SAN storage Cloud certifications in Azure or AWS at the architecture level (required). General Qualifications Strong background in enterprise infrastructure design, with experience developing and implementing broad architectural solutions. Excellent written and verbal communication skills, with the ability to present complex ideas to C-level executives. Demonstrated experience leading large-scale infrastructure projects. Experience with IT infrastructure planning in mergers and acquisitions. Strong analytical thinking and the ability to translate strategy into technical design. Natural curiosity and enthusiasm for emerging technologies. Strong negotiation and persuasion skills when working with diverse stakeholders. IT consulting experience is highly preferred. Education Bachelor's degree (B.A./B.S.) in Information Technology or related field. Benefit Summary Competitive Compensation: Earn $60-$65/hr. while contributing to transformative organizational change. Benefits: Medical, dental, and vision coverage Growth Opportunities: Expand your technical and project management expertise with complex, enterprise-level projects.
    $60-65 hourly 1d ago
  • Data Center Engineer

    World Wide Technology 4.8company rating

    Infrastructure engineer job in Charlotte, NC

    World Wide Technology is looking for a Data Center Engineer. This role is part of WWT's Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT's preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Why WWT? At Worldwide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients. WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and close nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For " list 12 years in a row! Want to work with highly motivated individuals on high-performance teams? Join WWT today! Rate/Salary: A reasonable estimate of the current pay range for this position is $80.00 to $85.00 hourly on W2 hourly. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay. Data Center Engineer 12 Months Charlotte, NC (Hybrid three days onsite) Key Responsibilities Responsible for mapping data center networking solutions to business technology requirements. Leverages Bank of America Data Network Standards to design data center constructs that meet technical and functional Line-of-Business requirements.Able to develop technology designs, supervise the implementation of these designs, verify their proper functionality, and act as a technical consultant for any issues encountered over the project lifecycle. Capable of working with line-of-business and business technology staff to understand and meet project requirements. Acts as a trusted partner to provide solutions to their needs. Engages in high severity production incidents and problem tickets in support of any data network redesign requirements. Able to adjust designs to meet business-required levels of cost, reliability, and functionality. Able to understand, formulate, and communicate complex designs with other technology partners within TI Assists in the training of junior associates Engages program management and product engineering teams for process and application improvement opportunities Reviews system documentation for accuracy and updates as necessary. Provides feedback to product teams as to the catalog of standard products, and business requirements for changes to the catalog. Professional Competencies (Must Haves) Possess end to end knowledge of Data Center technical environment. Must have history working in or supporting data center network infrastructure environment for large enterprise or carrier. Must have worked with switching equipment for a minimum of 7 years (architecting or designing network solutions). Must have clear understanding of current and upcoming trends in the data center networking area including Virtualization, TRILL/Fabric Path, Blade technologies, GRID computing, Low Latency switching, and Software Defined Networking (SDN). Must have thorough understanding of switching/routing family of products and their functionality Must be adept at taking business requirements and mapping them to technical designs for implementation. Must be able to assist in resolution of complex issues during high pressure situations. Must be able to communicate with a wide range of staff, from technology implementation through senior management levels. Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations. Other Skills (Desired) 10+ years working in Information Technology Excellent interpersonal skills, verbal and written communications skills and presentation skills Problem solving and analytical capabilities If you have any questions or concerns about this posting, please email ******************.
    $80-85 hourly 2d ago
  • Senior Information Technology Engineer-OSS-Linux

    Fujifilm Biotechnologies 4.5company rating

    Infrastructure engineer job in Raleigh, NC

    The Senior IT Engineer 1(OSS Platform) is responsible for operations and maintenance of the local Open Source technology stack to support manufacturing operations from an IT/OT perspective in a global organization. This position acts as a single point of contact and escalation for the locally used systems and ensures the most appropriate level of service is supplied to meet future business needs. This role will initially be part of the local IT project team responsible for implementing all infrastructure and applications necessary to bring FDB's new site in Holly Springs, NC, online. This role functions as a local extension of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and 24/7 support in alignment with global support processes. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description What You'll Do Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies Assists in the establishment and alignment of roadmaps across IT & OT Implements and supports tools and services bridging the gap between IT & OT. Builds a modern, flexible, and mature service delivery model. Champions new technologies, like open source and cloud native activities, and act as an Open Source evangelist Implements and supports a fit-for-purpose containerization platform. Participates in industry forums to stay-abreast of current trends and promote our way of working and accomplishments. Provides level 2 support, including resolving complex technical issues within the OSS area of operations. Provides critical technical expertise. Creates and deploys of application packages for use on end point devices Assists with other projects involving the infrastructure and application systems teams. Analyzes inquiries and participate in on-call rotation for critical incident management. Determines appropriate technical area or vendor to resolve problems. Participates in project execution and quality assurance as needed. Ensures and drives service delivery of the IT ServiceDesk Other duties, as assigned Knowledge and Skills Excellent troubleshooting skills to identify and correct problems Excellent oral and written communications skills and fluency in English Strong analytical mind, eye for detail, and problem solving skills Drive for automation and simplification of tasks and processes Collaborative attitude with the willingness to work with global peers and cross-functional teams toward company and project team goals High sense of responsibility and ownership. Self-driven, flexible, has a positive attitude. High service and quality mindset Basic Requirement Bachelor's degree in Computer Science, Computer Engineering, Business Administration or equivalent work experience with 5+ years of experience with open source technologies OR Master's degree in Computer Science, Computer Engineering, Business Administration with 3 years of experience Experience implementing Enterprise Linux/*NIX hosting capabilities Knowledge of OpenStack tools, such as Grafana, Prometheus, Nagios, Zabbix, or similar. Foundational understanding of security Open Source technologies Experience with manufacturing IT/OT Preferred Requirements Experience in Life Sciences or GMP manufacturing environment FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email FDBN_**************** . To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a vali agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
    $106k-129k yearly est. 5d ago
  • Systems/Network Analyst

    Techtriad

    Infrastructure engineer job in Winston-Salem, NC

    Hiring: Technical Specialist Duration : Full-Time Schedule: Work: Thu-Sat, 7 AM-7 PM Training: Mon-Fri, 8 AM-4 PM Strong Technical Foundations in Core Infrastructure (Mandatory) The client needs someone who is immediately hands-on with: Linux (Red Hat) Windows Servers Networking (Cisco-based) Switch/Router/Firewall management VMware (5.x/6.x) These are non-negotiable skills because you will support critical systems in real-time 🔧 Key Responsibilities Provide support for servers, network devices, mainframes, and communication systems Conduct diagnostic tests to ensure optimal system performance Monitor and resolve client help desk issues; escalate when needed Test, install, and maintain communication equipment Create documentation and provide training to Operations teams Support WAN, IP Telephony, and customer connectivity environments Engage with vendors, banks, payment networks and troubleshoot integration issues Participate in disaster recovery exercises and system upgrades Perform root-cause analysis, triage escalated issues, and maintain run-books Support Java, WebSphere, File Transfer, and distributed financial transaction systems ✔️ Required Skills & Qualifications Bachelor's degree or equivalent IT training Linux, Windows, Networking (must have) Strong experience with Cisco routers, switches, firewalls Red Hat Linux (2+ years) in enterprise environment Experience in distributed financial transaction processing VMWARE 5.x/6.x, WebSphere, MQ, Windows Server Strong SQL/DB2 knowledge Hands-on experience with Java server-side technologies Excellent troubleshooting, communication & documentation skills
    $66k-91k yearly est. 2d ago
  • Engineering Support : 199710

    HKA Enterprises 4.6company rating

    Infrastructure engineer job in Durham, NC

    Pay: Up to $29.00 per hour DOE *Full time, 40 hours/week. Hybrid, 3 days/week in office* May be required to complete site visits 5-10% of the time. Personal vehicle will be driven with mileage reimbursed. Responsibilities: Assists management as directed with printing, routing, creating, or editing reports, calendars, schedules, notes, mail, newsletters, materials, supplies, presentations, databases, charts, graphs, etc • Enters projects as requested into the work management system using Designer field notes, templates, or other methods. • Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work. • Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work. • Copies/translates sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial). • Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services) • Verifies/completes the dependencies in the work management system prior to releasing job(s). • Assists Designer with updating work management system for status, project comments, or customer comments and contact information. • Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery. • Compiles, reviews, and prints reports from work management system as needed • Contacts customers to confirm project details and schedules • Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary. • Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed • Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed. • Prepares for and provides storm support as needed #assistantmanager #constructionmanagement #assistant #customersrevice #engineeringsupport #LI-AS1
    $29 hourly 3d ago
  • Product Systems Engineer - Class II/III Devices

    Swoon 4.3company rating

    Infrastructure engineer job in Raleigh, NC

    System Validation Engineer Raleigh, NC (Hybrid Onsite) Contract | 11 Months | W2 Shape the Future of Patient Care We are looking for a highly experienced Senior Systems Validation Engineer to join our Software Engineering organization supporting our Infusion Pump Platforms. In this role, you'll provide technical leadership, drive system-level innovation, and ensure our products meet regulatory standards while improving the lives of millions of patients. You will be involved in the full product lifecycle-from architecture and development through verification, design transfer, and sustaining engineering-collaborating with cross-functional teams to deliver reliable, life-saving technology. Key Responsibilities Serve as a technical leader, mentoring engineers and guiding architectural decisions Drive software systems development best practices across product lifecycles Translate user needs into system and software requirements Lead risk analysis and mitigation for software in regulated medical devices Define verification strategies ensuring full requirements traceability Participate in software design reviews for new features and sustaining projects Support Agile planning and execution, including backlog and schedule management Partner with Manufacturing, Service, and Training teams for effective design transfer Ensure compliance with regulatory and quality system requirements Required Qualifications Bachelor's degree in Engineering or related field (Master's preferred) 10+ years of experience in software systems engineering Experience with electro-mechanical or embedded medical devices Knowledge of regulated industry standards such as IEC 62304, ISO 13485, and risk management Strong communication and documentation skills Proven ability to deliver high-quality solutions on tight timelines Why This Role? Work on life-critical healthcare technology Lead initiatives with high technical and organizational impact Opportunity to improve device safety and enhance patient outcomes
    $74k-100k yearly est. 3d ago
  • Network Engineer

    Tata Consultancy Services 4.3company rating

    Infrastructure engineer job in Liberty, NC

    Must Have Technical/Functional Skills: • Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues • With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service • Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe • Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) • Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification • Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) • TCP/IP, DHCP, Subnetting, VLAN, POE • Experience with packet capturing example: Wire Shark • Network maintenance, support and refresh • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management • Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) • Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management • Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair • DHCP, DNS, Print Server, File Shares, Microsoft SCCM • Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution • Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS • Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware • Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support • Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) • ANDON and PLC (Programmable Logical Controls) support knowledge • First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's) • Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management • Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time • On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 • Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment • Ready to travel to other Toyota sites/locations within the US to support on a short basis. • Strong team worker with professional demeanor and strong ethics • Good written and oral communication skills are required • Experience with remote control tools and remote support (off-site) • Ongoing support of various Manufacturing computer systems • Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects • Change Management process • Associate or bachelor's degree in computer information systems, Computer Science or related field • TMMBC English 50%-100% Competence Nice To Have • Experience and/or knowledge of PLC's a plus. • Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) • Knowledge of iGear, Kepware, or other machine data gathering tools • SQL Server database administration (backu ps, security, monitoring, etc.) • Manage storage and backup systems • Previous experience supporting a large corporate, manufacturing environment • Experience supporting and troubleshooting Business and Mission Critical applications • 3 to 5 years of experience performing Level 3 responsibilities • Knowledge of Cisco Voice over IP hardware/software/server operation/configuration • Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. • Troubleshoot Operating System issue. Connection issues with LAN/WAN. • Update tickets with accurate and timely records of work performed, and resolution details • Maintain and contribute to a knowledge base. • Coordinate hardware warranty repair. • Perform inventory management activities as required in coordination with asset management and other corporate groups. • Escalate to 3rd party vendors when necessary • Responsible for raising and coordinating problem management issues • Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. • Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. • In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. • Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. • Receives instructions from certified technicians and project managers to troubleshoot advanced issues. • Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. • Primary responsibility to manage End User related incidents and requests. • Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $70,000 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $70k-80k yearly 4d ago
  • AI Solutions Engineer

    Robert Half 4.5company rating

    Infrastructure engineer job in Raleigh, NC

    Join a technology-driven team focused on deploying and evolving machine learning and artificial intelligence solutions to address dynamic business needs. Help design, build, and maintain advanced AI systems in modern cloud environments. Key Responsibilities: Deploy, monitor, and manage ML/AI models in production environments. Collaborate closely with data engineers to design, implement, and maintain robust ML/AI pipelines and workflows. Continuously tune and retrain existing models to support evolving business requirements and use cases. Integrate AI models into production systems via APIs or microservices. Ensure security, reliability, scalability, and optimal performance for all deployed models. Evaluate and recommend models and tools tailored to specific business challenges. Contribute to advanced analytics initiatives, including graph analysis and related technologies. Design, build, and maintain AI agents and conversational chat applications for cloud-based platforms. Stay current with the latest AI research, trends, tools, and frameworks. Communicate complex AI concepts clearly to both technical and non-technical stakeholders. Champion and enforce compliance with ethical standards, data governance, and privacy regulations. Required Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field. Proficiency in Python (preferred), Java, C++, or similar programming languages. Hands-on experience with deploying ML/AI models into production environments. Strong understanding of machine learning algorithms and the full model lifecycle. Familiarity with chatbots and AI agents, especially in cloud environments. Expertise in Natural Language Processing (NLP) techniques. Experience with API integration and designing microservices for conversational systems. Practical cloud platform experience, with a preference for Azure. Knowledge of software engineering best practices, including version control (e.g., Git). Preferred Skills: Demonstrated success in production deployment of AI applications. Experience with graph analysis tools and techniques (e.g., Neo4j, NetworkX, graph databases). Familiarity with modern analytics and AI toolsets, such as Databricks, Azure AI Foundry, and CI/CD pipelines. Exposure to advanced AI applications such as large language models (LLMs), reinforcement learning, or real-time inference systems.
    $73k-117k yearly est. 3d ago
  • Customer Technical Support Engineer

    Hamilton Motor Company 4.2company rating

    Infrastructure engineer job in Raleigh, NC

    Hamilton Motor Company - Customer Support Engineer (Raleigh, NC - On Site) Hamilton Motor Company is a leading provider of aftermarket upgrade kits that bring Apple CarPlay and Android Auto functionality to vehicles. We serve customers and auto shops across the United States, South America, Europe, and Africa. As our team continues to grow, we are seeking a Customer Support Engineer to deliver exceptional technical support and customer care. This role is ideal for someone who is highly technical, customer-focused, and excited about cars and technology. Responsibilities Answer inbound customer calls in a professional and courteous manner. Diagnose, troubleshoot, and document customer issues in detail. Provide technical guidance for installation and configuration of our products. Support both individual customers and professional auto shops. Use our Shopify-based platform to update customer records and input order details. Qualifications Minimum 2 years of experience in technical support, IT helpdesk, automotive electronics, or a related field. Strong problem-solving skills with proven ability to handle both hardware and software issues. Excellent communication skills with 100% English fluency. Reliable high-speed internet connection, laptop, and mobile phone. Familiarity with automotive systems and comfort with diagnosing software issues. Eagerness to learn our product line inside and out (comprehensive training provided). Position Details & Compensation Schedule: Monday-Friday, 9:00 AM - 6:00 PM ET, plus 2 Saturdays per month (10:00 AM - 3:00 PM ET). Salary: $80,000 USD annually, with opportunities for performance-based growth and bonuses. Growth: Hamilton Motor Company values internal development - high performers have strong advancement opportunities within the company.
    $80k yearly 5d ago
  • APM Implementation Engineer

    Prometheus Group 3.9company rating

    Infrastructure engineer job in Raleigh, NC

    Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. This position will provide an opportunity to join a successful, rapidly-growing software company that is backed by some of the most reputable private equity firms in the world such as Advent, LGP, and Genstar. An ideal candidate will bring the skills and aptitude necessary to manage the increasing complexity of the company's global operations driven by the company's continued expansion. Success in this role will provide opportunities for increased levels of responsibility within the company. Position Overview We have a truly unique opportunity to apply your engineering background in the exciting world of AI and Machine Learning! We're looking for a self-motivated, detail-oriented hands-on engineer who is passionate about analytics technology and enjoys customer interaction. Specifically, you will be responsible for remotely implementing Prometheus APM, monitoring plant operations, and working directly with customers to ensure they receive great value from our software. If you have an engineering background and would thrive on solving problems using a unique blend of applied engineering, cutting-edge technology, and customer interaction, this is the perfect opportunity to join the fast-paced tech industry. Responsibilities Implement Prometheus APM for new customers. Review and structure customer process data (pressure, temperature, flows, vibrations, etc.) Configure first-principle performance calculations (efficiency, effectiveness, etc.) Build machine learning models easily using Prometheus APM's automated model deployment tools. Monitor customer's plant operations Responsible for risk identification, customer escalation, and mitigation. Review alerts generated by Prometheus APM's AI and machine learning models Diagnose the root cause of operational deviations and collaborate with on-site personnel to develop and execute remediation plans Track the data in Prometheus APM to ensure the problem has been resolved Lead weekly/monthly/quarterly business reviews with customers, reinforcing Prometheus APM solutions to solve critical plant issues. Lead customers through adopting Prometheus APM while driving high ROI leading to subscription renewals. Facilitate customer relationships through video calls and occasional on-site visits. Gather and share customer feedback with the appropriate Product Teams, ensuring customer needs are heard throughout the product team. Identify incremental opportunities company-wide and works closely with Product and Sales Teams. Preferred Qualifications Bachelor's degree in Mechanical Engineering, Chemical Engineering, or Electrical Engineering 0-2 Years of engineering experience in industrial process plants (Power Generation, Pulp & Paper, Oil & Gas, Chemicals, etc). Demonstrated aptitude for adopting new technologies. Strong data analysis skills. Excellent customer relationship skills; ability to grow and retain accounts, build relationships and quickly spot and communicate potential risks and issues. Customer-focused, organized, excellence oriented, and personable. Problem Solver - the ability to get to the root cause of complicated operational issues. Strong written and verbal communication skills to effectively present operational findings and suggested actions. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #LI-onsite
    $58k-94k yearly est. 3d ago
  • Network Engineer

    Octapharma Plasma, Inc. 3.8company rating

    Infrastructure engineer job in Charlotte, NC

    How to Maximize your opportunity to do rewarding work, your future leadership potential, and your career growth? Join an industry leader. [Become one, too!] Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role: Network Engineer Onsite Charlotte, NC This Is What You'll Do: Plan, design, implement and manage network systems and their corresponding or associated software in a primarily Cisco environment, including firewalls, VoIP and unified communications, wireless, switching/routing and end-point protection while assuring system performance and Work with WAN provider, coordinate WAN activities, and manage communications vendor Assist in the documentation and implementation of best practices for network design and management, LAN switching, cable management, and fault detection and correction under the leadership of the Manager of Operations and Delivery. Monitor and maintain overall network/infrastructure health and performance. Perform network and Server administration Perform performance reporting and analysis on both Network and Windows server systems. Support integration of new businesses in both planning and field work. Provide augmentation for help desk Support Analysts in answering and resolving reported Tier One and Tier Two Is able to resolve most user reported infrastructure issues, but may require the assistance of Senior Engineers to resolve Tier 3 problems. If needed, work with the hardware/software vendor support for problem resolutions. Able to define advanced troubleshooting techniques to quickly isolate and resolve reported infrastructure issues, except those requiring advanced Network or Server skills. Support both a corporate office environment and a significant number of remote locations. Complete installation of all donor center, server, or network equipment or the installation of Understand the various networking principals including data center architecture, LAN configuration, WAN configurations using MPLS and VPN, QoS, VoIP etc. to support corporate office and remote locations. Provide technical thought leadership and evaluate different solutions/vendors/designs to determine the best solution for the business needs. Provide routine reporting and analysis of network information and performs root cause analysis of recurring problems. Develop performance and service level objectives under the direction of the Manager, IT Provide IT operations support, which may include: collecting and reporting performance data, outage data, review of error logs and backup logs, and other monitoring as assigned and can provide assessment of results and recommendations for improvement. Configure test environments on a continual basis. Control and maintain an up-to-date library of product releases, service packs, hot fixes, patches, Installs new equipment as it arrives. Place support calls with vendors as needed on new and existing equipment. Maintains all lab equipment - troubleshoots and repairs faulty equipment as needed whether it be hardware or software related. Assist in the scheduling of out of town assignments, on-call support, and off-hour change requirements. Assist in the implementation and documentation of best practices in infrastructure maintenance and support. This Is Who You Are: Strong leadership and organizational development skills Deep understanding of enterprise IT systems, software, and data management Expertise in infrastructure architecture and security governance Proficient in project and budget management Strong negotiating and vendor management capabilities Excellent written, verbal, and interpersonal communication skills Ability to present technical concepts in business-friendly language Self-motivated with exceptional problem-solving and analytical abilities Committed to delivering high-quality service and continuous improvement Knowledge of applicable data privacy, security, and compliance laws Collaborative, with a demonstrated ability to lead cross-functional teams This Is What It Takes: Bachelors Degree in Information Technology or related field of study, or equivalent industry Minimum of four (4) years experience performing Network support in a comparable Experience with Cisco router, switch, and VoIP installation and Demonstrated administration of Cisco Call Manager, Unity, and IOS. Knowledge of Cisco ASAs, ACLs, IDS and other security functions. Demonstrated participation in the on-call support schedules for Network and/or Knowledge of IP, OSI model, MPLS, Frame Relay, VLANs, VOiP, quality of service, as well as PC, and Server hardware. Ability to acquire an understanding of the needs and restrictions of a FDA, GxP Excellent verbal, written and interpersonal communications Experience in performing root cause analysis for service interruption recovery; create preventative measures on complex projects. Demonstrated flexibility to changing priorities. Will be required to work outside of Normal Business hours, primarily in the event of an emergency or implementation of new systems/upgrades which will need to be done after hours. On-call support that may involve night or weekend coverage as CCNA (Routing & Switching) certification required. CCNA (Voice) certification preferred. Do Satisfying Work. Earn Real Rewards and Benefits. We're widely known and respected for our benefits and for leadership that is supportive and hands-on. Formal training Outstanding plans for medical, dental, and vision insurance Health savings account (HSA) Employee assistance program (EAP) Wellness program 401 (k) retirement plan Paid time off Company-paid holidays Personal time More About Octapharma Plasma, Inc. With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch. Interested? Learn more online and apply now at: octapharmahiring.com And if you know someone else who'd be a great fit at Octapharma Plasma, Inc., please forward this posting along. INNER SATISFACTION. OUTSTANDING IMPACT.
    $64k-83k yearly est. 1d ago

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