Field Service Technician
Installation technician job in Michigan City, IN
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location: Michigan City
Employment Status: Hourly Full-Time
Function: Manufacturing
Pay Grade and Range: USXX - Grade USXX Hourly 39 Min: 44,499.55 - Mid: 63,570.79
Bonus Plan: OIP
Target Bonus: 5.0
Company Overview
Vanair , a Lincoln Electric company, has been an industry leader since 1972, working to bring our customers the very best in Mobile Power Solutions . Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxyfuel cutting equipment, and has a leading global position in brazing and soldering alloys. We are recognized as the Welding Expert™, which advance customers' fabrication capabilities to help them build a better world.
If you like being challenged, want to be a part of something special, and desire being part of an exciting team that is always striving to be at the forefront of our industry, then we're looking for you - a driven and motivated new team member.
We are currently seeking to hire a FIELD SERVICE TECHNICIAN at our location in Michigan City, Indiana.
Job Summary
You will act as one of the key points of contact with our customer and will represent the company in the most positive and professional manner as you provide the best in mechanical services and customer service. As a Service Technician, you will repair and upgrade a wide range of mobile power equipment machines including compressors, generators, welders, hydraulics and engine starters.
Primary Duties and Responsibilities
Provide professional, timely and accurate repair of customer mobile equipment.
Be responsible for each repair call you make to: troubleshoot and repair equipment, submit all documentation and data, and create excellent relationships with customers you serve.
Troubleshoot and repair customer and company mobile equipment.
Complete each repair job in a timely, efficient and professional manner.
Job Qualifications and Skills
Experience with mechanical repairs, specifically in the air compressor industry
Experience evaluating, diagnosing and repairing machines
Have good electrical aptitude (12V and 120V) for machinery and mechanical devices
Must be able to work in a high stress environment, operate as a team, and interface with other departments
Must be able to travel on short notice
Must be well-groomed in the presence of customers
Must have basic tool set; specific tools will be provided
Must have a valid driver license and be insurable to operate a company vehicle
Must be able to work in a safe manner with no supervision
Great Work Environment
Pleasant, clean, well-lighted environment
Family-oriented
First-of-the-month Friday company-supplied lunches
Company Parties including Christmas Party, Santa for the Kids, Summer
Family Picnic, and more
Local charity events
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Service Technician III
Installation technician job in South Bend, IN
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
We currently have an Installation Technician III opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on ST products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.
Responsibilities
Install and configure intrusion, fire, CCTV, and access control systems.
Run electrical wiring in confined spaces, including drilling, trenching, and aerial work.
Complete system wiring and equipment setup to meet customer and contract requirements.
Coordinate with Team Lead or Project Manager on scheduling and equipment delivery.
Test and troubleshoot new installations to ensure functionality and code compliance.
Maintain a professional appearance and adhere to safety and cost guidelines.
Foster positive customer relationships and support contract retention.
Handle proprietary information and documentation per company policies.
Stay current with product and technology updates through ongoing training.
Minimum Requirements:
MUST HOLD a minimum of 3-5 years of experience installing and/or servicing intrusion, fire alarm, access control, and CCTV security systems.
High School Diploma or equivalent
Video and Access Control Certifications preferred
Vocational/Technical Degree in electrical, security, or computer systems preferred
Access Control Certification preferred
IP Video and IT experience preferred
Climb ladders that extend up to 24 ft. in height
Carry items up to 75 pounds
Ability to work on-call on a rotational basis covering after hours & weekend emergency calls.
A valid state driver's license, without restrictions, is required.
Securitas offers comprehensive benefits including:
Highly competitive salary
Company Vehicle
Company Cell Phone
Opportunity for annual merit pay increases.
Paid company training
Medical, Dental, Vision, and Life Insurance
Company Paid Short Term and Long-Term Disability
401K with 60% Match up to 6% of salary
Paid vacation, holiday and sick time
Educational Assistance
Exceptional growth opportunities
Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Auto-ApplyField Service Maintenance Technician
Installation technician job in Kankakee, IL
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.
· Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.
· With minimal instruction, performs maintenance as per industry standards.
· Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, and applicable management systems.
· Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.
· Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs
· Extensive travel required. (Local, National, International).
Desirable KSAs:
· Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.
· Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Pay Range$33.42-$42.75 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyField Service Technician
Installation technician job in Chicago, IL
Role:
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided.
This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.
Willingness to learn and become part of a role that will include Data Centers, servers, and other IT equipment.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.
This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.
Provide day to day support at the customer locations within a geographical region(s).
Support customers in technical problems they have with their technical equipment.
Required skills:
2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc).
Technical certifications such as A+ or Network+ are preferred.
Problem solving.
Customer focus.
Willingness to be in a On Call rotation with other team members, including working after hours and weekends.
Valid drivers license, with reliable vehicle with acceptable insurance.
Requirements:
18 months of IT experience (or equivalent)
Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
Driving licence
Excellent time management skill
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Internal career development program
Life insurance
Mobile working
Onboarding program
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Field Service Engineer - Chicago
Installation technician job in Chicago, IL
One of our clients is a German-owned (US-based) capital equipment subsidiary that sells inline automated systems for the confectionary and food industries. Due to growth and expansion in North America, the company is seeking two Field Service Engineers based in the Midwest (Chicago/Milwaukee), Northeast (Philadelphia/NYC/New Jersey), or Southeast (Atlanta) areas. The Role:
Will travel up to 75% on site to customers/manufacturing locations.
Trips are primarily 1-3 weeks, Monday-Friday but travel flexibility is a must.
The Responsibilities:
Install, repair, and rebuild high speed, servo-driven, mechanical motion-controlled systems that slice, cut, fold, slip, stack, wrap, and convey products.
Perform product training and demonstrations on an as needed basis
The Ideal Candidate:
Strong mechanical systems repair/installation background with:
Servos
Camshafts
High-speed mechanical motion systems (1,000 to 3,000 pieces per minute)
Ability to diagnose and repair:
Electrical components
Wiring issues
PLCs (AB, B&R, and Schneider software)
Safe driving record
Ability to obtain a passport and travel to Germany
Lives within 90 minutes of an airport
Salary:
$35 to $50 an hour
Overtime
Per Diem
Interested candidates may respond to this posting or contact Sean Broom directly on his LinkedIn page.
Copier Technician
Installation technician job in Chicago, IL
We are currently seeking a Copier Technician who will also act as a Customer Support Representative for clients that are experiencing operating & maintenance issues with their office hardware equipment. We are eager to hire an individual who is ready for a challenging, rewarding, and long-term engagement! In this position, the individual hired will be responsible for the repair and maintenance of office equipment by performing diagnostic tests to determine equipment issue and/or end user error. Training with certification from a multinational conglomerate will be provided to the individual hired.
Responsibilities:
Perform copier machine cleaning and maintenance.
Run diagnostic tests to determine equipment issue and/or end user error.
Verify equipment functioning properly by completing test initiatives and final adjustments.
Assess and troubleshoot customer software and hard copy orders for production problems or issues.
Service and maintain customer's digital office equipment (copiers) in assigned territory.
Maintain assigned field stock and parts inventory.
Complete document service actions-service forms, reports, logs, and records
Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
Maintain and service company office equipment and color systems on customer premises.
Additional duties as assigned
Requirements:
Some experience with printer/copier required; additional paid training provided.
High School Diploma or equivalent, required.
Proficient with all Microsoft Office applications
Must possess a reliable vehicle; will receive mileage reimbursement.
Experience in finding resolutions to customer disputes.
Experience in providing face-to-face and over-the-phone customer service.
Possesses working knowledge of Windows Operating System, MS Office; MS Excel; opening, closing, and saving of electronic files.
Excellent Interpersonal communication skills, written and oral.
Possesses a positive attitude, willingness to learn, and coachable.
Willing to complete a criminal background check.
Authorized to work in the US for any employer.
Benefits: Comprehensive benefits package including:
Performance Bonus Eligible
401(k) plan
Medical, Dental and Vision Insurance
Life and disability insurance
Commuter Benefits
Paid time off options, including vacation, sick time, fixed holidays, parental leave.
William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Nighshift Datacenter Technician
Installation technician job in Northlake, IL
Data Center Technician - Night Shift
Shift: Night Shift B - 12-hour shifts
Option 1: Thursday-Saturday
Option 2: Wednesday-Saturday
Rate: $27-32/hour
Type: 6 month Contract to Hire
About the Role
We are seeking a Data Center Technician to join our team and support critical infrastructure operations during night shifts. This role involves hands-on work with hardware components, troubleshooting, and ensuring smooth data center functionality.
Responsibilities
Prepare, stage, set up, and perform startups and shutdowns of hardware (e.g., racks, hard drives, switches) following detailed instructions, checklists, and standard protocols.
Perform diagnostics and troubleshooting to quickly identify issues and replace faulty components.
Decommission hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) with minimal guidance.
Communicate, report, and escalate incidents according to established procedures.
Required Skills & Experience
1-2 years of experience in Helpdesk, Desktop Support, or IT hardware roles.
Strong technical aptitude and eagerness to learn.
Reliable, committed, and proactive “go-getter” attitude.
Ability to work night shifts (12-hour schedule as listed above).
Nice to Have
Previous experience in a data center environment.
Rad Tech
Installation technician job in Oak Lawn, IL
Rad Tech Opportunity - Oak Lawn, IL! 🌟
Seeking skilled ARRT RT licensed and IEMA-accredited Radiologic Technologist for evening shifts at Level I Trauma center. Strong GI, Surgery, and trauma experience required!
Shift Details
8-hour evenings: 3pm-11:30pm (40 hours/week)
Competitive Pay Package (40 hrs/week)
Gross Weekly: $2,920
Taxable Weekly: $1,320
Non-Taxable Weekly: $1,600
Perfect for experienced Rad Techs ready for high-acuity cases!
#RadTechJobs #OakLawnIL #TravelNursing #TraumaCenter
Datacenter Technician
Installation technician job in New Carlisle, IN
Apex Systems is currently hiring for Data Center Technician with one of our largest technical clients. This role you will be working directly on internal support of their data center and doing break/fix for their hardware and networking equipment
Qualified candidates will have the following experience and skills:
1+ year of experience in a professional setting working with computers hands-on (preferably supporting hardware in desktop support capacity) or related field
Ability to work independently or in a team environment
Knowledge of networking solutions and providing support through cabling
CompTIA A+ is a plus
Location: New Carlisle, IN
Onsite expectation: 100% onsite
Pay range: 20-23/hr
If you are interested, please apply here or email an updated copy of your resume to ************************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
HVAC Technician Oak Park, IL
Installation technician job in Oak Park, IL
HVAC Technician Position Type: Full Time Work Schedule: Monday - Friday, 7 am - 5 pm Salary: $30.00 to $35.00 Hourly, based on experience and qualifications Are you an experienced HVAC Technician looking for a rewarding career opportunity? Do you have a passion for providing excellent HVAC repair and service solutions to residential and commercial clients? Join our team in Oak Park, IL, and become part of a dedicated group of professionals committed to delivering top-notch HVAC services.
Responsibilities:
Perform HVAC system diagnostics, repairs, and maintenance for residential and commercial properties
Conduct routine service calls and troubleshoot equipment to identify and resolve issues promptly
Install, upgrade, and replace HVAC equipment and components as needed
Collaborate with team members to ensure efficient workflow and timely completion of projects
Provide exceptional customer service by addressing client inquiries and concerns professionally
Adhere to safety protocols and maintain a clean and organized work area
Keep accurate records of service performed, materials used, and time spent on each project
Requirements:
Proven experience as an HVAC Technician
In-depth knowledge of HVAC systems, components, and repair techniques
Strong troubleshooting and problem-solving skills
Proficiency in reading and interpreting technical manuals and diagrams
Ability to work independently and as part of a team
Excellent communication and customer service skills
Valid driver's license and reliable transportation
Benefits:
Competitive salary commensurate with experience and qualifications
Comprehensive benefits package, including health insurance and retirement options
Opportunities for professional development and advancement within the company
Supportive and collaborative work environment
Access to ongoing training and certification programs
Paid time off and holidays
To apply for this position, please submit your CV or resume, outlining your relevant experience and qualifications. We appreciate your interest in joining our team and will review all applications carefully. Only selected candidates will be contacted for further steps in the hiring process.
Please Apply By CV or Resume
IT Service Desk Lead
Installation technician job in Chicago, IL
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
**Responsibilities**
+ Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
+ Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
+ Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
+ Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
+ Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
+ Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
+ Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
+ Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
+ Take ownership of support issues, engaging other internal / external expertise as required.
+ Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
+ Continuously educate employees and equip them with essential IT tools and best practices.
**Qualifications**
+ Associate or bachelor's degree in information technology or equivalent work experience preferred
+ 5+ years of progressive experience in IT support/helpdesk roles
+ Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
+ Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
+ Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
+ Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
+ High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
+ Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
+ Preferredexperience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
+ Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
+ Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion.Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
_The level of the position will be determined based on the selected candidate's qualifications and experience._
\#LI-HYBRID
_As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._
_The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process_
_NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._
**Job Locations** _US-IL-Chicago_
**Title** _IT Service Desk Lead_
**ID** _2025-2300_
**Category** _IT_
**Type** _Full-Time_
Technology Lead - .NET, WCF/WebServices (RESTful/SOAP)
Installation technician job in Chicago, IL
Warm Greetings!
My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting. We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies.
I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the listed below. If you are interested, please respond with your updated resume or give me a call on ************ Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program.
Hi,
I hope you are doing good.
I have Opportunity with one of my client, please find below Job Description for your review. If you are interested please forward me your updated resume along with your contact details to discuss further
Role:Technology Lead - .NET, WCF/WebServices (RESTful/SOAP)
Duration: Full TIme / Permanent
Location: Austin, TX / Chicago, IL
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.
Preferred
• At least 3 years of experience in C#.Net, ADO.Net, .Net framework 3.5, ASP.Net. WCF, Webservices
• At least 3 years of experience in Agile, Scrum or Kanban Methodologies
• At least 3 years of experience in tools such as Jira, Jenkins and Continuous Integration and Continuous Delivery
• Knowledge in NO-SQL environment, MongoDB
• At least 3 years of experience in software development life cycle.
• At least 3 years of experience in Project life cycle activities on development and maintenance projects.
• At least 3 years of experience in Design and architecture review.
• Ability to work in team in diverse/ multiple stakeholder environment
• Experience to Financial Services and Wealth Management
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Now Tech Lead (Locals Preferred)
Installation technician job in Chicago, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Responsibilities include:
⦁ Developing and mentoring software engineers
⦁ Conducting performance reviews for software engineers
⦁ Ensuring good code quality practices are followed such as pair programming and code-reviews
⦁ Creating and maintaining coding standards
⦁ Providing architectural guidance and oversight to scrum teams during value production and coordinating the linkage between architectural vision and implementation of that vision.
⦁ Providing technical leadership and experience of transitioning enterprise-wide services from legacy solutions to cloud-based solution
⦁ Understanding of the technical limitations of ServiceNow
Qualifications
Required Skills & Experience:
⦁ BS/MS degree in Computer Science, Engineering or related subject, plus 10+ years of software engineering experience
⦁ Expert knowledge of various engineering technologies such as .Net/C#, Java, Javascript, Angular, SQL
⦁ Emphasis on Javascript and Angular
⦁ Understanding and experience using WSDL, SOAP, JSON, and RESTful services and other W3C Webs Service frameworks
⦁ Expert knowledge of building enterprise-level web applications using micro services principles, BackEnds for FrontEnds architecture and Event Driven Architecture
⦁ Expert level understanding of the ServiceNow SDLC Module, SCRUM Module, and Release Mangaement
⦁ Knowledge and experience of ServiceNow Team Development, Update Sets, and Design Studio
Desired Skills & Experience:
⦁ ITIL v3 certification
⦁ ServiceNow SysAdmin Certificate
⦁ Service Now Coding Certificate
⦁ ServiceNow Implementation Certification
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
Experienced Low Voltage/IOT Service Technician Lead
Installation technician job in Lisle, IL
Benefits:
Simple IRA (Matching)
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
About the Role:
We are seeking a highly skilled and professional AV Service Technician Lead to join our team in a client-facing position specializing in high-end residential smart home systems. In this role, you will provide expert troubleshooting, service, and maintenance for complex home technology systems-including automation platforms, audio/video distribution, home theaters, lighting control, networks, and surveillance systems and more.
This is an excellent opportunity for a technician who takes pride in craftsmanship, thrives in problem-solving environments, and enjoys working with cutting-edge technology in stunning residences.
⸻
Key Responsibilities: • Diagnose and resolve issues across integrated AV and control systems (Crestron, Savant, Elan, URC, Control4, Lutron, etc.) • Troubleshoot and service distributed audio/video, home theater systems, media rooms, lighting/shade control, and network infrastructure • Provide remote and onsite support for system performance, firmware updates, hardware failures, and user experience improvements • Serve as a technical point of escalation for complex or high-profile service calls • Identify and fix network-related performance issues, configuration problems, or equipment failures • Perform routine system maintenance, firmware updates, and system optimizations • Interface directly with homeowners, estate managers, and design/build professionals with professionalism and clarity • Document service calls, findings, and resolutions in a timely and organized manner • Recommend system upgrades or preventive measures when necessary • Ensure all work is performed cleanly, discreetly, and in line with the standards of luxury environments
⸻
Qualifications:
• 5+ years of hands-on experience in AV/low voltage troubleshooting and service • In-depth knowledge of control systems (Crestron, Savant, Control4), lighting/ shading (Lutron), networking, and home theater technology • Strong communication skills and client-facing professionalism • Working knowledge of remote support tools and service platforms (OvrC, Domotz, etc.) • Familiarity with home theaters, matrix switches, DSPs, wired/wireless networking, and rack systems • Experience managing or leading small service teams is a plus • Comfortable working in high-end homes with a premium level of client interaction⸻
Preferred Certifications (a plus, not required): • Crestron, Savant, Control4, Elan, URC, RTi, QSC technician certifications • Lutron HomeWorks or Ketra, Vantage, RadioRa • CTS or CTS-I (AVIXA) • Network certifications (Cisco, Ubiquiti, CompTIA)
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What We Offer: • Work with cutting-edge technologies in the most exclusive homes • Competitive salary and benefits package • Opportunities for advancement in a growing, respected company • Supportive leadership and collaborative team environment • High-end tools, vehicles, and ongoing training
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
Auto-ApplyLead Home Service Technician/Handyman
Installation technician job in Chicago, IL
We provide: Year-round stable, steady work Regular work hours Flexible scheduling Gas card/Mileage reimbursement TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you.
We are looking for a seasoned Team Leader with the following experience:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General carpentry
General home repairs and handyman work
Kitchen repair / remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply.
Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English
We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up!
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
Travel Fiber Splicer
Installation technician job in Downers Grove, IL
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Position Overview:
NTI is seeking an experienced and detail-oriented Fiber Splicer to join our team in a union position under IBEW Local 20. The Fiber Splicer will be responsible for the installation, maintenance, and repair of high-count fiber optic cables, ensuring optimal performance of telecommunications networks. This role requires advanced technical expertise in fusion splicing, testing, and troubleshooting, with a focus on working with live fiber networks during maintenance windows. Candidates must have a proven track record of splicing and testing for Zayo and other dark fiber providers, along with extensive experience using Fujikura fusion splicing machines, EXFO testing equipment, and FastReporter software.
Key Responsibilities:
Fiber Splicing and Installation:
Perform fusion splicing on high-count fiber cables, including 864ct, 1728ct, and 3456ct, with precision and adherence to industry standards.
Execute mid-sheath (ring-cut) splicing on high-count fiber cables to support network expansions and repairs.
Conduct live fiber network splicing during designated maintenance windows to minimize service disruptions.
Install fiber optic cables in various environments, including underground, aerial, and indoor settings.
Testing and Troubleshooting:
Perform Optical Time-Domain Reflectometer (OTDR) testing to evaluate fiber optic cable integrity and performance.
Conduct Optical Loss Test Set (OLTS) testing to measure signal loss and ensure network reliability.
Troubleshoot live/active network fiber issues, identifying and resolving faults to maintain service continuity.
Generate detailed FastReporter reports to document test results, splicing activities, and network performance for client submission.
Equipment and Software Proficiency:
Operate Fujikura fusion splicing machines to achieve low-loss splices on high-count fiber cables.
Utilize EXFO testing equipment for accurate OTDR and OLTS testing, ensuring compliance with client specifications.
Leverage FastReporter software to produce comprehensive reports for network documentation and quality assurance.
Additional Technical Tasks:
Pull fiber optic cables through conduits, ducts, or other pathways to support network installations.
Assist in bolting telecommunications cabinets to secure infrastructure components (preferred skill).
Install basket trays to organize and protect cabling systems (preferred skill).
Operate scissor lifts safely for aerial or elevated work (preferred skill).
Safety and Compliance:
Adhere to all safety protocols, including OSHA regulations and NTI's safety standards, to ensure a safe working environment.
Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment.
Complete required documentation for splicing, testing, and maintenance activities in accordance with company and client standards.
Work Schedule and Environment:
Work indoors and outdoors in various weather conditions, adapting to project requirements.
Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules.
Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds.
Requirements for Hire:
Experience with Dark Fiber Providers:
Minimum of 2-3 years of verifiable experience splicing and testing fiber optic cables for Zayo and other dark fiber providers, with a demonstrated ability to meet stringent quality and performance standards.
Equipment and Software Expertise:
At least 3 years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct).
Minimum of 3 years of experience performing OTDR and OLTS testing with EXFO testing equipment, ensuring accurate diagnostics and reporting.
At least 2 years of experience producing FastReporter reports for network documentation, with proficiency in analyzing and presenting test data.
Technical Skills and Knowledge:
Proven ability to perform mid-sheath (ring-cut) splicing on high-count fiber cables.
Familiarity with live fiber network splicing during maintenance windows to ensure minimal service disruption.
Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber.
Experience in cable pulling to support fiber optic network installations (required).
Knowledge of cabinet bolting techniques (preferred).
Familiarity with installing basket trays for cable management (preferred).
Experience operating scissor lifts for elevated work (preferred).
Physical and Environmental Requirements:
Ability to lift and carry a minimum of 50 pounds.
Ability to travel nationally. The average rotation is 10 days out, 5 days home.
Capability to work indoors and outdoors in various weather conditions.
Ability to stand for 8-10 hours per day and perform physically demanding tasks.
Background and Compliance:
Must pass a clean background check and drug screen as a condition of employment.
Fluency in English for effective communication with team members and clients.
Union Affiliation:
This is a union position under IBEW Local 20, requiring adherence to union agreements, policies, and benefits structures.
Preferred Qualifications:
Certification in fiber optic splicing or testing (e.g., FOA CFOT, BICSI, or equivalent).
Prior experience working on projects for major telecommunications carriers or dark fiber providers beyond Zayo.
Familiarity with additional fiber optic testing tools or software beyond EXFO and FastReporter.
Valid driver's license and ability to travel to project sites as needed.
Benefits:
Competitive union wages and benefits package through IBEW Local 20, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and training in advanced fiber optic technologies.
Access to a supportive union environment with representation and advocacy.
Collaborative and safety-focused work culture at NTI.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
HVAC Controls Technician
Installation technician job in Calumet City, IL
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits through the Local Union:
Medical PPO is BlueCross
ExpressScripts Prescription Benefit Provider
Delta Dental insurance
EyeMed vision insurance
And More!
What you will do
Perform HVAC Control systems programming, troubleshooting, installation, commissioning and preventative maintenance as it is related to electrical and low voltage controls components.
Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical testing meters and other electronic testing equipment.
Provide front line technical and repair support through effective communications with Johnson Controls customers.
Provide system repair and or update recommendations and assist in proposing of recommendations to Johnson Controls customers.
Be part of an expanding team of the best technicians in the industry while you build career with a first class global organization.
Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
How you will do it
Loading Johnson Controls field and network level controller software.
Performing commissioning and system diagnostics for all levels of system controllers as well as end devices (i.e. sensors, actuators, etc.) and complete all required commissioning documentation.
Keeps management and JCI contractor or customer informed of job progress and issues.
Calibrates systems requiring basic electronic test equipment.
Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation.
Documents changes and provides information for as-built documentation.
Execute company sponsored as well as personally initiated training to insure the highest level of knowledge and capability are maintained.
Engage with customers to fully understand their systems and needs.
Communicates with the JCI contractor or customer upon arrival and before leaving the work site.
Follows all safety standards and attends required safety training. High degree of regard to employee and subcontractor safety.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.
What we look for
Required
Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or 2+ years experience in servicing electronic and/or mechanical systems in the HVAC industry.
Strong understanding of HVAC systems, sequence and applications.
Demonstrated technical aptitude in mechanical and electro-mechanical fields.
Able to use hand, power tools and electrical testing equipment such as a multi meter.
Solid knowledge base in use of personal computers.
Attention to detail.
Good communication and listening skills.
Pay Range: $39.00 - $52.00 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Auto-ApplyRegional Field Service Maintenance Technician
Installation technician job in Chicago, IL
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.
· Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.
· With minimal instruction, performs maintenance as per industry standards.
· Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, and applicable management systems.
· Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.
· Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs
· Extensive travel required. (Local, National, International).
Desirable KSAs:
· Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.
· Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Pay Range$33.42-$42.75 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyIT Service Desk Lead
Installation technician job in Chicago, IL
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
Responsibilities
Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
Take ownership of support issues, engaging other internal / external expertise as required.
Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
Continuously educate employees and equip them with essential IT tools and best practices.
Qualifications
Associate or bachelor's degree in information technology or equivalent work experience preferred
5+ years of progressive experience in IT support/helpdesk roles
Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
Preferred experience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-HYBRID
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyTraveling Fiber Splicer Foreman
Installation technician job in Downers Grove, IL
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Position Overview:
NTI is seeking a Traveling Foreman with will lead a team, ensuring projects are completed safely, on time, and to customer quality standards while performing advanced fiber optic splicing and testing tasks. This role requires national travel to various project sites and combines leadership, project management, and technical expertise in fiber optic infrastructure.
Key Responsibilities:
Ensure project safety, quality, schedule, and cost compliance with company/client standards.
Lead 2-3 crew members, optimizing skills and equipment use.
Act as primary liaison between Project Manager and crew.
Interpret customer prints to plan tasks and schedule work.
Hold daily pre-work meetings to align on goals and safety.
Verify construction and splicing work meets standards.
Complete phase-specific closeout documentation.
Document job progress with photos.
Maintain company equipment (vehicles, trailers, test tools).
Perform precise fusion and mid-sheath splicing on high-count fiber cables (864ct, 1728ct, 3456ct).
Conduct live fiber splicing during maintenance windows to minimize disruptions.
Install fiber optic cables in various environments (underground, aerial, indoor).
Execute OTDR/OLTS testing to assess cable performance.
Troubleshoot and resolve live network fiber issues.
Produce FastReporter reports for test and splicing documentation.
Operate Fujikura splicers and EXFO testers for low-loss splices and diagnostics.
Pull fiber cables through conduits/ducts for installations.
Support cabinet bolting and basket tray installation (preferred).
Safely operate scissor lifts for elevated work (preferred).
Comply with OSHA, IBEW Local, and NTI safety standards
Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment.
Work Schedule and Environment
Work indoors and outdoors in various weather conditions, adapting to project requirements.
Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules.
Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds.
xperience and Education
5+ years of experience in the telecommunications industry with related experience in construction and tower work.
2-3 years of verifiable experience splicing and testing fiber optic cables for dark fiber providers (e.g., Zayo), meeting stringent quality and performance standards.
3+ years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct).
3+ years of experience performing OTDR and OLTS testing with EXFO testing equipment.
2+ years of experience producing FastReporter reports for network documentation.
Qualifications & Skills
Proven ability to perform mid-sheath (ring-cut) splicing and live fiber network splicing with minimal service disruption.
Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber.
Familiarity with cable pulling, cabinet bolting, basket tray installation, and scissor lift operation (preferred).
Strong written and oral communication skills for effective team and client interactions.
Proficiency in Microsoft Office (Excel, Word, Outlook) for documentation and reporting.
Strong interpersonal skills and a strong work ethic.
Ability to pass a clean background check and drug screen.
Valid driver's license required.
Fluency in English for effective communication.
Certification in fiber optic splicing or testing (e.g., FOA CFOT, BICSI, or equivalent) preferred.
Prior experience with major telecommunications carriers or dark fiber providers beyond Zayo preferred.
Familiarity with additional fiber optic testing tools or software beyond EXFO and FastReporter preferred.
Union Affiliation:
This is a union position under IBEW Local requiring adherence to union agreements, policies, and benefits structures.
Benefits:
Competitive union wages and benefits package through IBEW Local 640, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and training in advanced fiber optic technologies.
Access to a supportive union environment with representation and advocacy.
Collaborative and safety-focused work culture at NTI.
Pay rates may vary based on skills, background, experience and specific location.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.