Intermodal dispatcher vs dispatch assistant

The differences between intermodal dispatchers and dispatch assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an intermodal dispatcher and a dispatch assistant. Additionally, an intermodal dispatcher has an average salary of $45,394, which is higher than the $35,800 average annual salary of a dispatch assistant.

The top three skills for an intermodal dispatcher include data entry, dot regulations and owner operators. The most important skills for a dispatch assistant are data entry, customer service, and emergency calls.

Intermodal dispatcher vs dispatch assistant overview

	Intermodal Dispatcher	Dispatch Assistant
Yearly salary	$45,394	$35,800
Hourly rate	$21.82	$17.21
Growth rate	-	4%
Number of jobs	4,373	3,581
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 31%
Average age	43	43
Years of experience	2	2

Intermodal dispatcher vs dispatch assistant salary

Intermodal dispatchers and dispatch assistants have different pay scales, as shown below.

	Intermodal Dispatcher	Dispatch Assistant
Average salary	$45,394	$35,800
Salary range	Between $23,000 And $86,000	Between $26,000 And $48,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between intermodal dispatcher and dispatch assistant education

There are a few differences between an intermodal dispatcher and a dispatch assistant in terms of educational background:

	Intermodal Dispatcher	Dispatch Assistant
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Intermodal dispatcher vs dispatch assistant demographics

Here are the differences between intermodal dispatchers' and dispatch assistants' demographics:

	Intermodal Dispatcher	Dispatch Assistant
Average age	43	43
Gender ratio	Male, 47.5% Female, 52.5%	Male, 32.5% Female, 67.5%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between intermodal dispatcher and dispatch assistant duties and responsibilities

Intermodal dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Usaobtain back-haul freight and dispatch OTR drivers.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatch assistant example responsibilities.

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.
Assist the dispatcher with paperwork, directing phone calls to designate drivers, sorting /verifying call/service logs for each drivers payroll
Work with customers to generate on-line registration of warranties associate with HVAC equipment installation orders.

Intermodal dispatcher vs dispatch assistant skills

Common intermodal dispatcher skills

Data Entry, 19%
DOT Regulations, 17%
Owner Operators, 17%
AS400, 12%
OTR, 6%
Schedule Appointments, 5%

Common dispatch assistant skills

Data Entry, 23%
Customer Service, 18%
Emergency Calls, 10%
Payroll, 6%
LTL, 5%
CAD, 3%

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Office and Administrative Industry
Intermodal Dispatcher
Intermodal Dispatcher vs Dispatch Assistant

Updated January 8, 2025

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