Intermodal dispatcher vs dispatch coordinator

The differences between intermodal dispatchers and dispatch coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an intermodal dispatcher and a dispatch coordinator. Additionally, an intermodal dispatcher has an average salary of $45,394, which is higher than the $38,470 average annual salary of a dispatch coordinator.

The top three skills for an intermodal dispatcher include data entry, dot regulations and owner operators. The most important skills for a dispatch coordinator are customer service, data entry, and customer inquiries.

Intermodal dispatcher vs dispatch coordinator overview

	Intermodal Dispatcher	Dispatch Coordinator
Yearly salary	$45,394	$38,470
Hourly rate	$21.82	$18.50
Growth rate	-	4%
Number of jobs	4,373	16,930
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	2

Intermodal dispatcher vs dispatch coordinator salary

Intermodal dispatchers and dispatch coordinators have different pay scales, as shown below.

	Intermodal Dispatcher	Dispatch Coordinator
Average salary	$45,394	$38,470
Salary range	Between $23,000 And $86,000	Between $30,000 And $47,000
Highest paying City	-	Bellingham, WA
Highest paying state	-	Alaska
Best paying company	-	Balfour Beatty plc
Best paying industry	-	Finance

Differences between intermodal dispatcher and dispatch coordinator education

There are a few differences between an intermodal dispatcher and a dispatch coordinator in terms of educational background:

	Intermodal Dispatcher	Dispatch Coordinator
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Intermodal dispatcher vs dispatch coordinator demographics

Here are the differences between intermodal dispatchers' and dispatch coordinators' demographics:

	Intermodal Dispatcher	Dispatch Coordinator
Average age	43	43
Gender ratio	Male, 47.5% Female, 52.5%	Male, 45.8% Female, 54.2%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between intermodal dispatcher and dispatch coordinator duties and responsibilities

Intermodal dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Usaobtain back-haul freight and dispatch OTR drivers.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatch coordinator example responsibilities.

Manage high volume of data entry A/R invoices and mail out invoices to customers.
Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Enter loads into AS400 system.
Dispatch drivers to customers using AS400.
Dispatch 25 HVAC technicians to various job sites.
Monitor CCTV for student activities during high traffic times.

Intermodal dispatcher vs dispatch coordinator skills

Common intermodal dispatcher skills

Data Entry, 19%
DOT Regulations, 17%
Owner Operators, 17%
AS400, 12%
OTR, 6%
Schedule Appointments, 5%

Common dispatch coordinator skills

Customer Service, 33%
Data Entry, 7%
Customer Inquiries, 5%
Delivery Appointments, 4%
Windows, 4%
Emergency Calls, 4%

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Office and Administrative Industry
Intermodal Dispatcher
Intermodal Dispatcher vs Dispatch Coordinator

Updated January 8, 2025

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