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Junior network administrator vs help desk administrator

The differences between junior network administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior network administrator and a help desk administrator. Additionally, a junior network administrator has an average salary of $51,121, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a junior network administrator include windows server, troubleshoot and network hardware. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Junior network administrator vs help desk administrator overview

Junior Network AdministratorHelp Desk Administrator
Yearly salary$51,121$49,798
Hourly rate$24.58$23.94
Growth rate5%5%
Number of jobs121,498130,180
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 52%
Average age4343
Years of experience22

What does a junior network administrator do?

Junior network administrators are entry-level information technology (IT) professionals who are responsible for assisting senior administrators to establish and set up new computer networks for an organization. These junior administrators are required to monitor computer networks while providing network security to avoid any suspected activities on the computer network systems. They are in charge of purchasing computer components and software that are needed for the daily operations of the organization. Junior network administrators must also educate their non-network employees so that they can properly use computers and perform timely maintenance.

What does a help desk administrator do?

Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.

Junior network administrator vs help desk administrator salary

Junior network administrators and help desk administrators have different pay scales, as shown below.

Junior Network AdministratorHelp Desk Administrator
Average salary$51,121$49,798
Salary rangeBetween $39,000 And $66,000Between $34,000 And $71,000
Highest paying CityCosta Mesa, CAWashington, DC
Highest paying stateNew JerseyNew Jersey
Best paying companyExegyHoulihan Lokey
Best paying industryFinanceFinance

Differences between junior network administrator and help desk administrator education

There are a few differences between a junior network administrator and a help desk administrator in terms of educational background:

Junior Network AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 52%
Most common majorComputer Information SystemsBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Junior network administrator vs help desk administrator demographics

Here are the differences between junior network administrators' and help desk administrators' demographics:

Junior Network AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 87.7% Female, 12.3%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 11.3% White, 62.1% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between junior network administrator and help desk administrator duties and responsibilities

Junior network administrator example responsibilities.

  • Design and implement VoIP offices, manage unity voice mail and unify messaging system.
  • Manage production switches and routers during manufacturing facility move to Mexico ensuring uninterrupt service at optimal levels.
  • Implement and manage clustered virtual machine environments, utilizing multiple operating systems to include server and workstations.
  • Provide assistance in integration of DNS, DHCP and other IP conflicts.
  • Key monitor for the maintenance and configuration of a DHCP and DNS server.
  • Plan and install new networks including servers, patch panels, switches, routers and modems as the customer need.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Junior network administrator vs help desk administrator skills

Common junior network administrator skills
  • Windows Server, 7%
  • Troubleshoot, 6%
  • Network Hardware, 6%
  • Switches, 6%
  • Desk Support, 5%
  • Remote Desktop, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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