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The differences between junior systems engineers and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior systems engineer and a technical support senior engineer. Additionally, a technical support senior engineer has an average salary of $107,429, which is higher than the $61,565 average annual salary of a junior systems engineer.
The top three skills for a junior systems engineer include python, linux and DOD. The most important skills for a technical support senior engineer are java, linux, and customer service.
| Junior Systems Engineer | Technical Support Senior Engineer | |
| Yearly salary | $61,565 | $107,429 |
| Hourly rate | $29.60 | $51.65 |
| Growth rate | 5% | 10% |
| Number of jobs | 133,316 | 183,916 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 64% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
A junior systems engineer is responsible for supporting the information technology department in maintaining the stability and efficiency of network servers and systems. Junior systems engineers assist in the configuration of the servers, as well as developing operational procedures to improve network infrastructure. They also resolve the end-users' technical issues through remote solutions, requiring them to have excellent knowledge of programming languages and navigation to identify the source of complexities. A junior systems engineer maintains resolution records for reference to avoid the reoccurrence of system failures and glitches.
A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.
Junior systems engineers and technical support senior engineers have different pay scales, as shown below.
| Junior Systems Engineer | Technical Support Senior Engineer | |
| Average salary | $61,565 | $107,429 |
| Salary range | Between $43,000 And $87,000 | Between $82,000 And $140,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Delaware |
| Best paying company | Amd | PayPal |
| Best paying industry | Technology | Telecommunication |
There are a few differences between a junior systems engineer and a technical support senior engineer in terms of educational background:
| Junior Systems Engineer | Technical Support Senior Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 64% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Harvard University | California State University - Long Beach |
Here are the differences between junior systems engineers' and technical support senior engineers' demographics:
| Junior Systems Engineer | Technical Support Senior Engineer | |
| Average age | 43 | 42 |
| Gender ratio | Male, 79.0% Female, 21.0% | Male, 86.7% Female, 13.3% |
| Race ratio | Black or African American, 8.4% Unknown, 5.0% Hispanic or Latino, 12.1% Asian, 13.3% White, 60.9% American Indian and Alaska Native, 0.3% | Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |