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Lead coordinator hiring summary. Here are some key points about hiring lead coordinators in the United States:
Here's a step-by-step lead coordinator hiring guide:
A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.
Before you start hiring a lead coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
A lead coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, lead coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
The following list breaks down different types of lead coordinators and their corresponding salaries.
| Type of Lead Coordinator | Description | Hourly rate |
|---|---|---|
| Lead Coordinator | $12-34 | |
| Coordinator/Manager | A coordinator/manager is a professional who is responsible for supervising the day-to-day operations of a facility by following a set of policies and guidelines. Coordinators/managers collaborate with board members to ensure the overall quality of the facility and maintain inventory levels for all components and parts... Show more | $12-44 |
| Case Management Coordinator | The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies... Show more | $15-31 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $63,167 | $30 |
| 2 | California | $57,745 | $28 |
| 3 | Texas | $50,079 | $24 |
| 4 | Massachusetts | $49,658 | $24 |
| 5 | Virginia | $49,265 | $24 |
| 6 | Delaware | $49,141 | $24 |
| 7 | North Carolina | $48,677 | $23 |
| 8 | Maryland | $46,353 | $22 |
| 9 | Arizona | $46,093 | $22 |
| 10 | Michigan | $45,819 | $22 |
| 11 | Georgia | $43,423 | $21 |
| 12 | Colorado | $40,910 | $20 |
| 13 | Missouri | $40,754 | $20 |
| 14 | Pennsylvania | $40,348 | $19 |
| 15 | Tennessee | $40,112 | $19 |
| 16 | Florida | $39,576 | $19 |
| 17 | Illinois | $38,512 | $19 |
| 18 | Iowa | $37,916 | $18 |
| 19 | South Carolina | $37,316 | $18 |
| 20 | Washington | $35,197 | $17 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | General Motors | $117,438 | $56.46 | 18 |
| 2 | IBM | $101,470 | $48.78 | 3 |
| 3 | JPMorgan Chase & Co. | $73,490 | $35.33 | 4 |
| 4 | Eaton | $68,974 | $33.16 | 11 |
| 5 | Bechtel Corporation | $68,819 | $33.09 | 17 |
| 6 | Health Alliance | $63,806 | $30.68 | 8 |
| 7 | Novelis | $61,115 | $29.38 | 3 |
| 8 | Destiny | $58,684 | $28.21 | |
| 9 | KPMG LLP | $57,459 | $27.62 | 2 |
| 10 | University of California | $51,767 | $24.89 | 19 |
| 11 | Novant Health | $47,918 | $23.04 | 3 |
| 12 | APTIM | $46,801 | $22.50 | 9 |
| 13 | Maine | $44,495 | $21.39 | 3 |
| 14 | Colorado Mountain College | $44,185 | $21.24 | 1 |
| 15 | Wisconsin Community Services | $43,348 | $20.84 | |
| 16 | Baylor College of Medicine | $43,216 | $20.78 | |
| 17 | UCLA | $43,188 | $20.76 | 7 |
| 18 | Arcadia University | $43,085 | $20.71 | |
| 19 | 1-800 WATER DAMAGE | $42,940 | $20.64 | 2 |
| 20 | Cardinal Health | $42,293 | $20.33 | 90 |
A good lead coordinator job description should include a few things:
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a lead coordinator job description:
There are various strategies that you can use to find the right lead coordinator for your business:
Recruiting lead coordinators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've selected the best lead coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.
After that, you can create an onboarding schedule for a new lead coordinator. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Hiring a lead coordinator comes with both the one-time cost per hire and ongoing costs. The cost of recruiting lead coordinators involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of lead coordinator recruiting as well the ongoing costs of maintaining the new employee.
You can expect to pay around $43,026 per year for a lead coordinator, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for lead coordinators in the US typically range between $12 and $34 an hour.