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How to hire a lead coordinator

Lead coordinator hiring summary. Here are some key points about hiring lead coordinators in the United States:

  • In the United States, the median cost per hire a lead coordinator is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new lead coordinator to become settled and show total productivity levels at work.

How to hire a lead coordinator, step by step

To hire a lead coordinator, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a lead coordinator:

Here's a step-by-step lead coordinator hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a lead coordinator job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new lead coordinator
  • Step 8: Go through the hiring process checklist

What does a lead coordinator do?

A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.

Learn more about the specifics of what a lead coordinator does
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  1. Identify your hiring needs

    Before you start hiring a lead coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A lead coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, lead coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    The following list breaks down different types of lead coordinators and their corresponding salaries.

    Type of Lead CoordinatorDescriptionHourly rate
    Lead Coordinator$12-34
    Coordinator/ManagerA coordinator/manager is a professional who is responsible for supervising the day-to-day operations of a facility by following a set of policies and guidelines. Coordinators/managers collaborate with board members to ensure the overall quality of the facility and maintain inventory levels for all components and parts... Show more$12-44
    Case Management CoordinatorThe duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies... Show more$15-31
  2. Create an ideal candidate profile

    Common skills:
    • Patients
    • Front Desk
    • Process Improvement
    • Patient Care
    • ISO
    • Mental Health
    • POS
    • Management System
    • CPR
    • Windows
    • Community Resources
    • Leadership
    • Logistics
    • Medicaid
    Check all skills
    Responsibilities:
    • Manage daily logistics operations, assist other logistics coordinators as needed with any issues/concerns regarding 3rd party carriers and/or movements.
    • Ensure quality control and follow FDA regulations.
    • Validate callers and to abide with HIPAA laws.
    • Develop training materials in accordance with CMS guidelines and updates.
    • Receive numerous merit awards recognizing outstanding teamwork and participation in major drug filings to the FDA.
    • Coordinate preventative maintenance proactive & reactive repair maintenance issues using skil trades, e.g., HVAC, plumbing, electrical.
    More lead coordinator duties
  3. Make a budget

    Including a salary range in your lead coordinator job description is a great way to entice the best and brightest candidates. A lead coordinator salary can vary based on several factors:
    • Location. For example, lead coordinators' average salary in montana is 55% less than in new york.
    • Seniority. Entry-level lead coordinators earn 63% less than senior-level lead coordinators.
    • Certifications. A lead coordinator with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a lead coordinator's salary.

    Average lead coordinator salary

    $43,026yearly

    $20.69 hourly rate

    Entry-level lead coordinator salary
    $26,000 yearly salary
    Updated January 3, 2026

    Average lead coordinator salary by state

    RankStateAvg. salaryHourly rate
    1New York$63,167$30
    2California$57,745$28
    3Texas$50,079$24
    4Massachusetts$49,658$24
    5Virginia$49,265$24
    6Delaware$49,141$24
    7North Carolina$48,677$23
    8Maryland$46,353$22
    9Arizona$46,093$22
    10Michigan$45,819$22
    11Georgia$43,423$21
    12Colorado$40,910$20
    13Missouri$40,754$20
    14Pennsylvania$40,348$19
    15Tennessee$40,112$19
    16Florida$39,576$19
    17Illinois$38,512$19
    18Iowa$37,916$18
    19South Carolina$37,316$18
    20Washington$35,197$17

    Average lead coordinator salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1General Motors$117,438$56.4618
    2IBM$101,470$48.783
    3JPMorgan Chase & Co.$73,490$35.334
    4Eaton$68,974$33.1611
    5Bechtel Corporation$68,819$33.0917
    6Health Alliance$63,806$30.688
    7Novelis$61,115$29.383
    8Destiny$58,684$28.21
    9KPMG LLP$57,459$27.622
    10University of California$51,767$24.8919
    11Novant Health$47,918$23.043
    12APTIM$46,801$22.509
    13Maine$44,495$21.393
    14Colorado Mountain College$44,185$21.241
    15Wisconsin Community Services$43,348$20.84
    16Baylor College of Medicine$43,216$20.78
    17UCLA$43,188$20.767
    18Arcadia University$43,085$20.71
    191-800 WATER DAMAGE$42,940$20.642
    20Cardinal Health$42,293$20.3390
  4. Writing a lead coordinator job description

    A good lead coordinator job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a lead coordinator job description:

    Lead coordinator job description example

    Represents the company as an internal selling agent of products and services by providing first contact with potential customers and coordinating the sales process through payment.
    Pay range: $17- $20/hr depending on experience and interview

    Hours: 11am-8pm Saturday-Wednesday

    Responsibilities

    ♦ Receives sales calls from existing customers and potential customers and provides product information, pricing and product availability.♦ Provides information to customers to help them in their purchasing decisions for company products and services.♦ Accurately processes sales orders from incoming calls as well as orders generated from outside sales representatives.♦ Prepares purchase orders, assigns order numbers and coordinates purchases from suppliers and/or in-house inventory.♦ Receives/creates sales leads and referrals, provides customer assistance and refers calls to appropriate outside sales representative.♦ Calculates costs and prepares contracts for services and products.♦ Assists in the preparation of sales proposals and price quotations.♦ May travel to job sites to coordinate aspects of job and ensure customer satisfaction.♦ Communicates customer requirements and requests support from other departments to assist in achieving established objectives. Utilizes expertise of service center staff to assist in business development, job costing and preparation of proposals.♦ Prepares sales reports, updates lead database and performs administrative support within the office.♦ Schedules installations, oversees ordering of equipment and materials for the job and provides general installation instruction.

    Qualifications

    A High School diploma, or GED equivalent, and 1-3 years of general office or sales experience within the technical service industry required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Good communications skills are required. Must be computer literate with knowledge of Microsoft Office products.

    ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
  5. Post your job

    There are various strategies that you can use to find the right lead coordinator for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your lead coordinator job on Zippia to find and recruit lead coordinator candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting lead coordinators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new lead coordinator

    Once you've selected the best lead coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    After that, you can create an onboarding schedule for a new lead coordinator. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a lead coordinator?

Hiring a lead coordinator comes with both the one-time cost per hire and ongoing costs. The cost of recruiting lead coordinators involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of lead coordinator recruiting as well the ongoing costs of maintaining the new employee.

You can expect to pay around $43,026 per year for a lead coordinator, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for lead coordinators in the US typically range between $12 and $34 an hour.

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