Load dispatcher vs service dispatcher

The differences between load dispatchers and service dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a load dispatcher and a service dispatcher. Additionally, a load dispatcher has an average salary of $48,922, which is higher than the $33,663 average annual salary of a service dispatcher.

The top three skills for a load dispatcher include load trucks, driver logs and electrical distribution systems. The most important skills for a service dispatcher are HVAC, data entry, and phone calls.

Load dispatcher vs service dispatcher overview

	Load Dispatcher	Service Dispatcher
Yearly salary	$48,922	$33,663
Hourly rate	$23.52	$16.18
Growth rate	-	-4%
Number of jobs	4,778	74,936
Job satisfaction	-	-
Most common degree	High School Diploma, 36%	High School Diploma, 30%
Average age	43	43
Years of experience	2	2

Load dispatcher vs service dispatcher salary

Load dispatchers and service dispatchers have different pay scales, as shown below.

	Load Dispatcher	Service Dispatcher
Average salary	$48,922	$33,663
Salary range	Between $26,000 And $90,000	Between $26,000 And $42,000
Highest paying City	-	Kent, WA
Highest paying state	-	Washington
Best paying company	-	Basin Electric Power Cooperative
Best paying industry	-	Government

Differences between load dispatcher and service dispatcher education

There are a few differences between a load dispatcher and a service dispatcher in terms of educational background:

	Load Dispatcher	Service Dispatcher
Most common degree	High School Diploma, 36%	High School Diploma, 30%
Most common major	Business	Business
Most common college	-	-

Load dispatcher vs service dispatcher demographics

Here are the differences between load dispatchers' and service dispatchers' demographics:

	Load Dispatcher	Service Dispatcher
Average age	43	43
Gender ratio	Male, 66.3% Female, 33.7%	Male, 33.6% Female, 66.4%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between load dispatcher and service dispatcher duties and responsibilities

Load dispatcher example responsibilities.

Coordinate, schedule and manage inbound & outbound freight shipments going to and coming from Hawaii, Guam and Alaska.
Conduct joint inspections with units to ensure ammunition are stored safely and secure.
Develop an amnesty program allowing safe turn in of ammunition and explosives of unknown origin.
Dispatch drivers to customer pickup locations while assisting supervisors in the office with filing and computer operations.
Coordinate and dispatch trailer moves within Houston metro area and domestic shipping.

Service dispatcher example responsibilities.

Achieve certification in service writer sales (upselling )
Make contact with police, ems, and fire.
Scan and register documents for the CMMS system
Enter and transcribe accurately and completely information into the CMMS.
Dispatch police, fire, and ems, to residential and commercial accounts.
Operate right cad emergency dispatch program for entry of all pertinent information dealing with emergency and non emergency calls.

Load dispatcher vs service dispatcher skills

Common load dispatcher skills

Load Trucks, 46%
Driver Logs, 16%
Electrical Distribution Systems, 14%
Nuclear Power, 10%
DOT, 9%
OTR, 3%

Common service dispatcher skills

HVAC, 8%
Data Entry, 8%
Phone Calls, 7%
Customer Complaints, 6%
Strong Customer Service, 5%
Outbound Calls, 4%