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The differences between logistics support specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a logistics support specialist, becoming a support specialist takes usually requires 1-2 years. Additionally, a support specialist has an average salary of $40,782, which is higher than the $35,961 average annual salary of a logistics support specialist.
The top three skills for a logistics support specialist include logistics support, test equipment and technical manuals. The most important skills for a support specialist are customer service, patients, and mental health.
| Logistics Support Specialist | Support Specialist | |
| Yearly salary | $35,961 | $40,782 |
| Hourly rate | $17.29 | $19.61 |
| Growth rate | 28% | 10% |
| Number of jobs | 104,890 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 52% |
| Average age | 41 | 42 |
| Years of experience | 6 | 2 |
A logistics support specialist liaises with clients and vendors on behalf of the company, ensuring a clear and active communication line for a smooth workflow. Moreover, as a logistics support specialist, they must track the products from pick-up through delivery, maintain documents, research new business and client opportunities, identify the strengths and weaknesses of current procedures, and develop strategies to optimize operations. They may also communicate with clients, answer calls or correspondence, and address issues and concerns, resolving them promptly and efficiently.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Logistics support specialists and support specialists have different pay scales, as shown below.
| Logistics Support Specialist | Support Specialist | |
| Average salary | $35,961 | $40,782 |
| Salary range | Between $27,000 And $46,000 | Between $25,000 And $64,000 |
| Highest paying City | Baltimore, MD | New York, NY |
| Highest paying state | Maryland | New York |
| Best paying company | DeWitt LLP Law Firm | Microsoft |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a logistics support specialist and a support specialist in terms of educational background:
| Logistics Support Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between logistics support specialists' and support specialists' demographics:
| Logistics Support Specialist | Support Specialist | |
| Average age | 41 | 42 |
| Gender ratio | Male, 66.6% Female, 33.4% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 21.4% Asian, 10.2% White, 50.1% American Indian and Alaska Native, 0.3% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |