Mary Free Bed Rehabilitation Hospital Remote jobs - 1,463 jobs
Representative II, Customer Service Operations
Cardinal Health 4.4
Lansing, MI jobs
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customer service experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-DP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 6d ago
Looking for a job?
Let Zippia find it for you.
Lead Counsel, Middle East & North Africa
Trellis Group 3.7
Detroit, MI jobs
We are seeking experienced attorneys to support a global F500 automobile manufacturer company near Detroit. This role offers a fantastic opportunity to gain hands‑on experience for a highly well‑known and respected corporation.
Responsibilities
Support business leaders on cross‑border transactions, organizational changes, third‑party arrangements, and a variety of commercial agreements used across the region.
Provide guidance on privacy, data governance, and information‑handling practices, including the review of internal and external notices, data‑related obligations, and incident‑response requirements.
Partner with compliance and operational teams to navigate regulatory frameworks, assess legal risk, and ensure adherence to applicable regional laws, including those relating to consumer protections, competition, and product‑related requirements.
Support the development and implementation of policies and procedures to ensure consistent, compliant, and efficient clinical operations.
Minimum Qualifications
Licensed attorney in good standing with 10+ years of experience and working knowledge of privacy and data protection requirements applicable in regional markets.
Background in corporate and commercial law with experience supporting businesses operating across the Middle East and North Africa; experience in the GCC is highly valued.
Strong negotiation, communication, and advisory skills, with the ability to manage diverse stakeholders and balance multiple priorities.
Fluency in English and Arabic is strongly preferred.
Compensation, Benefits & Location
This role offers a range of competitive compensation starting at $200,000 and a highly competitive benefits package in the alternative legal services marketplace that includes health benefits, 401(k) and more. Axiomites also get access to professional development resources and learning and development programs. Axiomites predominantly work remotely, with the exception that some clients require on‑site presence.
Axiom is the global leader in high‑caliber, on‑demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today's business landscape with best‑in‑breed alternative legal services.
Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom's legal department is Mansfield certified and is committed to considering at least 50 % diverse candidates for leadership roles and outside counsel representation.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Learn more about working at Axiom.
Equal Opportunity Employer
Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.
Accommodation for Individuals with Disabilities
Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at ********************* and include “Applicant Accommodation” in the subject line.
Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at ****************************************
Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.
By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.
#J-18808-Ljbffr
$200k yearly 6d ago
Senior Counsel, MENA: Cross-Border & Data Privacy
Trellis Group 3.7
Detroit, MI jobs
A reputable legal services firm near Detroit is seeking experienced attorneys to support cross-border transactions and data governance for a global F500 automobile manufacturer. The ideal candidate will have a strong background in corporate and commercial law, at least 10 years of experience, and fluency in English and Arabic. The role offers competitive compensation starting at $200,000, comprehensive benefits, and a primarily remote work environment with some on-site requirements.
#J-18808-Ljbffr
$200k yearly 6d ago
Senior Systems Engineering Lead - ABMS DI Network (Remote)
Leidos 4.7
Arlington, VA jobs
A leading technology solutions company is seeking a Systems Engineering Lead to manage the product lifecycle for an agile development program. The role requires a minimum of Top Secret clearance and extensive relevant experience (BS: 12-15 years; MS: 10-13 years). Key responsibilities include work with the Systems Engineering Lifecycle and documentation of requirements. Strong communication skills and the ability to collaborate across various disciplines are essential. This position offers a competitive salary range between $131,300 and $237,350.
#J-18808-Ljbffr
$131.3k-237.4k yearly 3d ago
Remote On Call Physician Assistant Certified***PRN***Central Michigan***
Altea Healthcare 3.4
Lansing, MI jobs
Physician Assistant (PA-C) - Post-Acute Care
Compensation: $400 - $500
Job Type: Part-Time
***The schedule for this role is on weekends and includes either day or night shifts.***
Launch or Grow Your Career in Post-Acute Care!
Are you a Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced provider or a recent graduate eager to learn, we provide the training, mentorship, and support you need to succeed in post-acute and skilled nursing care.
✅ New Graduates Welcome - Training & Support Provided!
✅ Flexible Scheduling - Achieve Work-Life Balance
✅ Competitive Pay
At Altea Healthcare, we offer a collaborative team environment, cutting-edge technology, and ongoing education to ensure you thrive in your career.
What You'll Do:
As a PA-C, you will be taking calls remotely for national level for CCM visits from 7pm-7am or 7pm- 7am rotating with our other providers. These duties can be performed remotely but you must be available to take the calls when you are scheduled to work. The ideal candidate must be licensed in Michigan and complete CCM visits monthly. Typical schedule may be varied and shall include weekends, holidays, and evenings.
You should have experience in one of the following specialties: acute care, family health or geriatrics. Patience, problem-solving, and good communication skills are important. If you are dedicated to advancing your knowledge and clinical expertise through research and professional discourse, we would like to meet with you to share our mission, vision, values for the post-acute industry.
Your daily responsibilities include:
Examine patients medical records
Ordering and interpreting diagnostic tests (labs, imaging, etc.).
Diagnosing and managing acute and chronic conditions.
Prescribing medications and creating treatment plans.
Collaborating with physicians, nurses, and facility staff.
Educating patients and families on health conditions and preventive care.
Documenting patient care accurately and efficiently.
Oversee patients' overall health
Promote good health practices
Other duties as assigned
Who Should Apply?
We welcome both experienced providers and motivated new graduates!
✅ PA-C License (or eligibility to obtain)
✅ All Experience Levels Welcome - Training & Mentorship Available!
✅ Passion for geriatrics, internal medicine, or primary care
✅ Strong team player with excellent communication skills
✅ Self-motivated with a patient-first approach
What We Offer
Highly Competitive Pay ($400 - $500 per day)
Flexible Scheduling - Achieve the Work-Life Balance You Want
Career Growth & Leadership Opportunities - Fast-Track Your Success
Ongoing Training & Mentorship - Support for New Grads & Experienced Providers
Take the Next Step in Your Career!
Don't miss this opportunity to join a top-tier healthcare team, receive excellent pay, and make a lasting impact in post-acute care.
Apply Today & Secure Your Spot!
$400-500 daily 4d ago
Middle School Principal
Stride, Inc. 4.3
Grand Rapids, MI jobs
Required Certificates and Licenses: Michigan School Administrator Certificate Residency Requirements: Must reside in Michigan. The Middle School Principal directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors.
K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.
Passionate Educators are needed at the Stride K12 partner school, Michigan Virtual Charter Academy (MVCA). We want you to be a part of our talented team!
The mission of Michigan Virtual Charter Academy (MVCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
* Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities;
* As needed, researches and implements non-K12 curriculum resources that meet state standards;
* Manages teaching and administrative staff; Manages Master and Lead Teachers and programs;
* Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment;
* Confers with teachers, students, and parents concerning educational and behavioral problems in school;
* Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals;
* Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education;
* Develops and oversees implementation of the school's Academic Improvement Plan.
MINIMUM REQUIRED QUALIFICATIONS:
* Master's degree in business, education or related field of study AND
* Five (5) years of educational experience AND
* One (1) year of supervisory experience OR
* Equivalent combination of education and experience
* Ability to clear required background check
OTHER REQUIRED QUALIFICATIONS:
* Demonstrable leadership, organizational and time management skills
* Strong written and verbal communication skills
* Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
* Ability to travel 20% of the time
* Experience as an on-line / virtual educator
* State License as a School Administrator
DESIRED QUALIFICATIONS:
* Experience working with proposed age group.
* Experience supporting adults and children in the use of technology.
* Experience teaching in an online (virtual) and/or in a brick-and-mortar environment.
* Experience with online learning platforms.
Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
$114k-147k yearly est. Auto-Apply 36d ago
Laboratory Subject Matter Expert
Leidos 4.7
Reston, VA jobs
The Leidos Partnership for Defense Health is seeking a **Laboratory Subject Matter Expert** to work **REMOTELY** and support its $4.6B single award DHMSM IDIQ contract, known as MHS GENESIS. This highly visible program provides modernization of Electronic Health Records (EHR) capabilities for the Department of Defense, supporting nearly 10 million service members and their families worldwide. While every healthcare system is addressing quality, user experience and cost, the MHS GENESIS program has the added challenge of delivering these objectives within the DOD security environment, at the DOD's global scale, all while supporting the Defense Health Agency (DHA)'s vision of a medically ready force ─ which is essential to our national defense.
**WHAT YOU WILL BE DOING**
The Laboratory Subject Matter Expert will join the Clinical Product team responsible for clinical optimization and new capability clinical support. Your efforts will support the implementation, deployment, and sustainment of new capabilities for a dynamic and expanding portfolio of additional health solutions. Primary responsibilities include:
+ Provide laboratory clinical input into new capability design
+ Provide laboratory clinical input into workflow optimization
+ Support multiple projects in design, creation and modification of enterprise workflows (in workflow designer) that support changes to the laboratory application of MHS GENESIS
+ Collaborate with team to design fully integrated clinical and revenue cycle workflows to support clinically driven revenue cycle
+ Support the development of adoption presentations for laboratory services
+ Present and facilitate laboratory discussions with the customer
+ Support Functional Valid Events with creation of scripts for demonstration in a non-production environment
+ Review of interim and final release notes for platform upgrades
+ Support design and testing activities
+ Support review and recommended updates to laboratory training content
**FACTORS FOR SUCCESS**
+ BS degree and 7+ years of prior relevant experience or Masters with 2-6 years of prior relevant experience.
+ US Citizen with ability to obtain and maintain an ADP IT-II Public Trust Clearance based on the minimum of a Tier 3 investigation. Federal Government requirement.
+ Deep Oracle Health (Cerner) Laboratory Application experience **(Clinical Pathology and Anatomic Pathology experience preferred)**
+ Previous hospital laboratory experience required
+ Expertise in workflow design and workflow designer tool
+ Expertise in facilitation of design and adoption sessions
**HOW YOU WILL STAND OUT FROM THE CROWD**
+ Strong communication skills
+ Previous Millennium deployment experience
+ Previous Millennium optimization and sustainment experience
+ Prior remote working conditions
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
**Original Posting:**
January 16, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $107,900.00 - $195,050.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
**About Leidos**
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ************** .
**Pay and Benefits**
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at **************/careers/pay-benefits .
**Securing Your Data**
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ***************************** .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (******************************* .
**Commitment to Non-Discrimination**
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
\#Remote
REQNUMBER: R-00173936
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
$107.9k-195.1k yearly Easy Apply 9d ago
Technical Account Manager
Cardinal Health 4.4
Lansing, MI jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 9d ago
Onsite Day Breast Radiologist - Great Lakes Imaging
Radiology Partners 4.3
Saginaw, MI jobs
* Generous Commencement and Retention Bonus! * Breast Imager * Onsite coverage with some remote * Full-Time, Daytime coverage, 8AM - 5PM EST * NO Call / NO Weekends!! * Competitive Compensation Radiology Partners offers a highly competitive salary, generous commencement and retention bonus, PTO, and a wide range of benefits for individuals and families.
LOCAL PRACTICE OVERVIEW
Radiology Partners is seeking a full-time Breast Radiologist to join our growing team in Michigan. We are looking for a breast imager for a hybrid - onsite/remote opportunity. The practice is in Saginaw, MI and serves a 268-bed, Level II Trauma Center, and Comprehensive Stroke Center.
Saginaw, Michigan, is a city rich in history and cultural diversity, located in the heart of the Great Lakes Bay Region. Once a booming center for the lumber and automotive industries, Saginaw has evolved with a blend of historical charm and modern development. The city features beautiful parks, such as the scenic Ojibway Island and the vibrant Saginaw Valley Rail Trail, promoting outdoor activities and community engagement. Saginaw is also home to the renowned Saginaw Art Museum and the Japanese Cultural Center, showcasing its commitment to the arts and cultural heritage. Saginaw's Riverfront arts and entertainment hub to Old Town's walkable blocks filled with shops, eateries and taverns, there is something unique about every pocket of this city.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* Experienced radiologists are encouraged to apply
* Board eligible or certified by American Board of Radiology or the American Osteopathic Board of Radiology
* Fellowship trained preferred, but not required if adequate experience and MQSA
* MQSA required
* Licensed or have the ability to obtain a MI license
COMPENSATION:
The salary for this position is $600,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
For More information or to apply:
For inquiries about this position, please contact Katie Schroeder at ************************** or ************.
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
Radiology Partners participates in E-verify.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Beware of Fraudulent Messages:
Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
$600k yearly 5d ago
Epic Scheduling Optimization Specialist - Remote
Sentara Healthcare 4.9
Virginia Beach, VA jobs
City/State Virginia Beach, VA Work Shift First (Days) Sentara health is looking for an EPIC Scheduling Optimization Specialist to join our team ! . The EPIC Scheduling Optimization Specialist is responsible for the development, maintenance, optimization, and governance of provider, resource, and departmental scheduling tools within the Epic platform, including templates and decision trees. This role ensures consistency, accuracy, and operational alignment of scheduling structures across all departments, supporting access to care, productivity targets, and overall patient experience.
The Specialist collaborates closely with Ambulatory Services Division leadership, operations, project management, and IT teams to ensure standard work is developed, implemented, and sustained. The role requires strong analytical skills, Epic system expertise, and a passion for improving access operations through innovative and data-driven solutions.
Key Responsibilities
* Build, maintain, and troubleshoot Epic scheduling templates, visit types, modifiers, and decision trees.
* Support daily Epic scheduling configuration needs across ambulatory departments.
* Collaborate with clinical and operational leaders to align scheduling strategies and resolve build issues.
* Fulfill template and decision tree requests while educating users on best practices.
* Analyze scheduling data to identify trends, root causes, and recommend improvements.
* Lead provider onboarding/offboarding projects and optimize template utilization and access.
* Deliver training sessions and create user documentation (e.g., tip sheets, guides).
* Partner with IS and Epic teams to test and implement system changes.
* Use Epic reporting tools, Power BI, Excel, and Tableau for data-driven insights.
* Support onboarding efforts to ensure scheduling standards are applied consistently.
* Drive continuous improvement in scheduling build quality and turnaround times.
Education:
High school Diploma required
Certification/Licensure :
Epic Cadence Certification (must be obtained within 1 year of hire)
Experience
Required Experience and Skills:
* 3 years of direct experience working with Epic scheduling templates and decision tree configurations required
* Experience building and maintaining Epic scheduling templates, visit types, modifiers, and decision trees
* Strong ability to troubleshoot and support Epic scheduling configuration across ambulatory settings
* Proven collaboration with clinical and operational leaders to align scheduling strategy and resolve issues
* Ability to analyze scheduling data to identify trends and recommend improvements
* Skilled in conducting end-user training and creating supporting documentation
* Proficiency in Epic reporting tools and Microsoft Excel
Preferred Skills:
* Experience with provider onboarding/offboarding and automated workflow design in Epic
* Familiarity with Power BI and Tableau for generating scheduling insights
* Experience partnering with IS and Epic technical teams on system enhancements
* Knowledge of Sentara's scheduling standards or equivalent healthcare system processes
* Background in continuous improvement efforts focused on build quality and turnaround time
Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
* Pet Insurance
* Legal Resources Plan
* Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$30k-34k yearly est. Auto-Apply 36d ago
Associate Project Manager
Leidos 4.7
Walled Lake, MI jobs
Leidos Engineering has an opportunity for an **Associate Project Manager (APM)** who will work alongside project managers, lead engineers and account managers supporting substation engineering projects for various electric utility clients throughout the Northern United States. The APM will be part of an established team within our Power Delivery Solutions (PDS) division. PDS provides consulting services to public-owned and investor-owned electric utilities for comprehensive engineering design of electrical transmission, substation, and distribution projects nationwide.
This role is a hybrid position, with 2-3 days/per week spent working out of our office, collaborating with internal engineering and project management teams. The remainder of the week will have remote working capabilities.
**Primary Responsibilities**
+ Assist project managers to manage various sized substation design projects for electric utilities
+ Accept responsibility for overall project performance and reporting
+ Ensure project costs, schedule and scope are managed within approved limits, including the development of recovery plans when needed
+ Communicate with clients, internal project teams, multiple engineering disciplines, functional leaders, subcontractors, and support personnel
+ Create and maintain resource loaded schedules
+ Coordinate with Engineering Leads to track and execute client deliverables
+ Assist with the preparation of bid documents, cost estimates and responses to Requests for Proposal
+ Complete monthly client invoices and accruals and track account receivables within prescribed time frames
**Qualifications**
+ Bachelor's degree in Engineering, Business, Finance or a closely related discipline is required
+ Candidates with 1+ year of experience in engineering design or project management strongly preferred
+ Must be capable of organizing, directing, and tracking technical efforts on assigned tasks
+ Must be capable of tracking cost and schedule status of assigned tasks
+ Ability to take direction from and discuss decisions with the direct supervisor
+ Ability to work effectively in a team environment
+ Experience with MS Office Software (Word, PowerPoint, Excel)
+ Strong written and verbal communication skills
+ Must be able to interact with customer representatives in an effective manner
+ Periodic travel (less than 2%); Candidates should possess a valid US driver's license
+ Hybrid office attendance (2-3 days in office, remaining days work from home) in one of the following offices is highly preferred: Walled Lake, MI; Pittsburgh, PA
**Preferred Qualifications:**
+ Familiarity with the electric power industry and knowledge of business issues associated with power delivery services
+ Ideal Candidates will have a desire to obtain PMP Certification
+ Experience with project management software (e.g., MS Project, P6)
_Please Note that employer sponsorship is not available for this position for candidates who currently do, or will in the future, require sponsorship to legally work in the United States._
At Leidos, We pride ourselves on being a trusted and technology-focused solutions provider. Delivery Services Team is the go-to for utilities and mobile operators who need reliable power and telecommunication expertise. We've worked with over 50 investor-owned utilities, over 160 municipals/cooperatives, and we're continuing to expand our reach. Plus, we've got an amazing group of industry-leading construction partners who help us deliver meaningful Energy Delivery Solutions. Our recognition as an industry leader has been confirmed time and time again. Engineering News-Record (ENR) has ranked Leidos among the Top 10 T&D Firms and Top 10 Power Firms.
PDSPM
PowerDelivery
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
**Original Posting:**
January 23, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
**About Leidos**
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ************** .
**Pay and Benefits**
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at **************/careers/pay-benefits .
**Securing Your Data**
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ***************************** .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (******************************* .
**Commitment to Non-Discrimination**
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
REQNUMBER: R-00174358
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
$50.7k-91.7k yearly Easy Apply 2d ago
On-call Dosimetrist
West Michigan Cancer Center 4.8
Kalamazoo, MI jobs
Location: Remote work with the ability to be onsite for training and periodically as needed. The Board Certified Dosimetrist at WMCC is responsible for using their advanced knowledge to generate radiation dose distributions and calculations according to prescriptions written by radiation oncologists. Typical Job Requirements:
Each day STRIVE to make a difference for your co-workers and the patients.
Responsible to reflect the organizations Core Values in every interaction while at WMCC.
Accurately and effectively performs treatment plans per Radiation Oncologist prescription.
Contours normal structures as requested by Radiation Oncologist.
Performs image fusion (PET, MRI, diagnostic CT, etc.) as requested by Radiation Oncologist.
Performs EQD2 calculations as requested by Radiation Oncologist.
Appropriately and accurately constructs patient specific items.
Keeps current on new planning techniques, devices and methods.
Maintains working knowledge of and adheres to all universal precautions and principles of radiation safety.
Assists Medical Records in coordinating receipt and export of previous RT treatment records, including Dicom data to ensure continuity of care.
Requests and imports Dicom imaging for treatment planning from partner hospitals.
Regular and predictable attendance.
Required Education: A Master of Science Degree in Medical Dosimetry or a Bachelor's degree in a science related subject. Board Certification by the MDCB required. Required Knowledge and Skills: Working knowledge of radiation safety required. Previous experience in health care environment highly desirable. Excellent interpersonal skill to interact effectively with management, employees, peers and the public. Demonstrated ability to effectively communicate verbally and in writing. Ability to use critical thinking to interpret, comprehend and complete complicated and detailed projects in a timely manner. Ability to organize, prioritize and work independently. High degree of integrity to keep confidential all information related to WMCC patients, employees, physicians, and institution related information. Ability to accept and apply feedback.
$108k-152k yearly est. 39d ago
Sr Business Consultant (Remote and Temporary)
Maximus 4.3
Grand Rapids, MI jobs
Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes.
- Position is remote and temporary through August 31, 2026
- Must be available to work the occasional weekend or holiday depending on business needs
- Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
-You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3
Essential Duties and Responsibilities:
- Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects.
- Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques.
- Assist in establishing standards for information systems procedures.
- Develop solutions to a variety of complex problems.
- Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses.
- Follow Information Management guiding principles, cost savings, and open system architecture objectives.
Responsibilities:
- Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes.
- Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction.
- Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies.
- Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times.
- Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders.
- Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable.
- Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives.
This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
130,000.00
$88k-113k yearly est. Easy Apply 9d ago
Health System Performance Analyst
Inova Health System 4.5
Fairfax, VA jobs
Inova Analytics is looking for a dedicated Health System Performance Analyst to join the Team. This remote role will be full-time day-shift from Monday - Friday.
The Health System Performance Analyst provides analytics powered by large, complex data sets from varying sources and ensures data integrity in the maintenance and presentation of information. Works closely with design teams and end-users in navigating analytics platforms and ensuring stakeholders have access to analytics deliverables. Translates requirements from stakeholders into appropriate decision support visualizations, and ensures deliverables are clear and straightforward to understand. Recommends innovative approaches to analytics investigations. Creates ad-hoc and recurring reports through business intelligence applications and develop and present analysis to team and stakeholders. Ensures that deliverables follow the standard definitions, policies, and frameworks set by analytics leadership to ensure the precise and secure delivery of knowledge and information. Assist senior/lead analytics personnel and analytics leadership in the deployment of advanced analytic deliverables. Communicates with stakeholders and ensures effective time management across multiple projects. Develops and fosters internal relationships across the organization.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.
Health System Performance Analyst Responsibilities:
Provides analytic and consultative support to a broad spectrum of internal clinical and operational leaders and external business partners.
Provides analytics and consultative decision support in some of the following areas: provider performance & benchmarking; medical practice productivity & benchmarking; provider goal setting & incentive plan design; analytics to support network design, network integrity & referrals management; utilization, cost and claims analytics; analytics to support business dev & growth. Works with senior/lead analytics personnel to develop an understanding in all areas.
Collaborates with colleagues to share knowledge and experience on both the technical and business aspects of the project and consultative work.
Translates requirements from stakeholders into appropriate decision support visualizations. Uses broad experience and technical knowledge to propose solutions to complex business, operations, and clinical problems. Serves as a resource in driving the implementation of the recommended solutions.
Consults and supports in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects.
Creates and/or develops new methods of analysis, database design, and performance measurement or, in some cases, the adaptation of existing solutions to new areas.
Performs modeling of data sources and flows. Ensures that deliverables follow the standard definitions, policies, and frameworks set by analytics leadership to ensure the precise and secure delivery of knowledge and information.
Provides assistance and guidance on the interpretation of raw data, statistical results, or otherwise compiled information, identify follow-up action items, and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, executive leaders and physicians/providers.
Acts as a resource to system analytics, continuous improvement, project management, patient experience, quality, clinical enterprise, service line leadership for the development, definitions, report logic, and process design for all areas of decision support services.
Develops and maintains moderate to extremely complex computer programs using EPIC, EPIC applications, Tableau, Oracle, Excel, and other programs as needed.
Ensures that proper data definitions are defined and data integrity is upheld through all dashboards that are delivered, through continuous review of projects and processes.
Minimum Qualifications:
Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required
Experience: 3 years of experience or 2 years of experience and relevant graduate studies
Preferred Qualifications:
Previous experience using Epic preferred.
Previous experience using Tableau or PowerBI preferred.
This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.
$60k-78k yearly est. Auto-Apply 19h ago
Revenue Cycle Net Revenue Manager
Inova Health System 4.5
Virginia jobs
Inova Health is looking for a dedicated Net Revenue Manager Lead to join their Revenue Cycle - Financial team. This remote role will be full-time day shift from Monday - Friday, 9:00 a.m. - 5:30 p.m.
We are seeking a Revenue Cycle Net Revenue Manager with a strong background in finance and analytics to drive revenue cycle performance and net revenue optimization. The ideal candidate brings advanced Excel skills, proven experience in financial modeling and reporting, and the ability to translate complex data into actionable insights that support strategy, process improvement, and payer contract success.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
Revenue Cycle Net Revenue Manager Job Responsibilities:
Creates and enforces work standards, quality measures, and process improvements that are consistent with the organization's goals and objectives. Ensures regulatory compliance with Medicare and state authorities, Generally Accepted Accounting Principles and any external governing authority.
Assures claims are reviewed, corrections are identified/made or resolutions are initiated while ensuring all follow-up claims/actions are submitted via the appropriate medium and with all required attachments.
Maintains knowledge of government regulations, payer requirements, UB-04 standards, information system functionality (i.e. Hospital, clearinghouse, payer), hospital policies/procedures and departmental SRGs.
Evaluates the impact of new or upgrades to existing systems/tools while performing testing of system changes, providing technical/operational support during implementation and evaluating the success of new systems/tools.
Ensures timely/accurate billing, collection, posting, servicing, and/or auditing of the $1.5 billion receivable stream.
Ensures follow-up is completed utilizing TRAC work lists, QMS, or other systems/reports according to department policy/procedure, SRG, or industry best practice standards.
Demonstrates a working knowledge of CareMedic systems, DSS electronic billing systems, Syntellect IVR systems, HealthQuest 2000, QMS, and Premis electronic billing systems.
Provides feedback and training to supervisors and staff. Provides resolution for pended (WIP backlog) claims within allowable timeframes (as defined for appropriate deficiency) and/or ensures billed claims receive timely and appropriate follow up based on established protocol or SRG.
Oversees assigned department or functional area to ensure it is performing effectively, which may include but not limited to, hiring and training team members, creating and implementing business strategies, managing performance of team members, and delegating tasks.
Minimum Qualifications:
Experience: Four years of experience in Revenue Cycle, Clinic Operations, Credentialing, Denials Management and/or HB/PB Operation roles; Two years in leadership roles
Education: Bachelors Degree or lesser educational degree with four additional years of experience
Preferred Qualifications:
Bachelor's degree in Accounting, Finance, or related field preferred; advanced degree or certification a plus.
Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, financial modeling, dashboards).
Proven experience in financial analytics, reporting, budgeting/forecasting, and revenue cycle performance metrics (Net Revenue, AR, Denials, Cash).
Demonstrated ability to support managed care contract strategy, including payer trend analysis, financial modeling, and negotiation support.
Skilled in process improvement, workflow streamlining, and ensuring accuracy, timeliness, and completeness of financial data.
Strong communication and presentation skills with experience translating complex data into actionable insights for leadership.
Remote Eligibility: This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV
$73k-101k yearly est. Auto-Apply 60d+ ago
Molecular Technologist I
Sentara Healthcare 4.9
Norfolk, VA jobs
City/State
Norfolk, VA
Work Shift
First (Days)
Sentara Norfolk General Hospital in Norfolk, VA is hiring a Molecular Diagnostic Scientist tech to work full-time day shifts (0730-1600) in Molecular Diagnostics.
Sign on bonus up to $20,000 for qualified candidates!
As a Molecular Technologist duties are to preform molecular microbiology and molecular pathology based laboratory tests; utilizes critical thinking skills to interpret complex test results; documents and reports test results; maintains equipment, instruments, and tools. Understands the molecular laboratory workflow and contamination risks. Communicates clearly with pathologists and physicians. Demonstrates fiscal responsibility with regard to reagent and consumable usage. Strong time management skills are necessary to effectively complete workload
Education
Bachelor's in medical technology or Biology/Chemical/Physical Science
Certification/Licensure
ASCP, AMT, or AAB certification (preferred)
Eligible for certification
Must obtain Molecular certification in 1 year
keyword: MLS, medical laboratory scientist, MT, CLS, Clinical lab Specialist, Talroo-Allied health , Laboratory Services, Molecular Technologist, MB
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$41k-62k yearly est. Auto-Apply 4d ago
Director, Emergency Department
Sentara Healthcare 4.9
Harrisonburg, VA jobs
City/State
Harrisonburg, VA
Work Shift
First (Days)
The Director, Emergency Department will serve as mentor by role modeling a professional practice consistent with organization goals, customer service, clinical effectiveness, and standards of care. This role is responsible and accountable for daily operations. The director is responsible along with the unit manager for the functioning and clinical care delivered in each unit. The director is responsible for the overall direction, budget and strategic planning of each unit. Contribute to the mission and goals of Sentara Healthcare as well as the requirements all regulatory and/or accrediting agencies.
Education
Bachelors Degree in Nursing (Required)
Masters Degree in Nursing (Preferred)
Certification/Licensure
Registered Nurse (RN) Single State or Compact/Multi-State License (Required)
Basic Life Support (BLS) - Certification (Required)
Advanced Cardiovascular Life Support (ACLS) - Certification (Preferred)
TNCC Trauma Nursing Core Course - Certifications (Preferred)
Experience
Healthcare Leadership - 3 years (Required)
Nursing-Emergency Department - 2 years (Required)
.
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents, employing 2600 locals. The 238-bed community hospital has been serving Harrisonburg, Rockingham County and surrounding areas since 1912, then partnered with the Sentara Health System in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation administrating more than 18,000 cancer treatments. With 1800 delivered babies, 60,000 emergency patients and 21,000 surgical procedures, Sentara has a position for you. We improve health every day, come be a part of the community.
Our Caring Workplace Environment
•A Caring Commitment serving our community for 100+ years
•Free and convenient parking
•Collaboration and shared governance
•CMS 5-Star and Magnet designated hospital
•EAP - 24 x 7
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$75k-99k yearly est. Auto-Apply 8d ago
Director Records Management
Sentara Healthcare 4.9
Virginia Beach, VA jobs
City/State Virginia Beach, VA Work Shift First (Days) The Director of Records Management leads the organization's enterprise-wide approach to records governance, overseeing the systems and standards that ensure documents are properly stored, organized, maintained, and securely disposed of. The role focuses on strengthening compliance, improving accessibility, and advancing technology solutions that support efficient and compliant recordkeeping practices. This position plays a key part in reducing risk and promoting consistent information management across all business units.
The Director of Records Management leads the organization's enterprise-wide approach to records governance, overseeing the systems and standards that ensure documents are properly stored, organized, maintained, and securely disposed of. The role focuses on strengthening compliance, improving accessibility, and advancing technology solutions that support efficient and compliant recordkeeping practices. This position plays a key part in reducing risk and promoting consistent information management across all business units.
Key Responsibilities
* Manage/support the development, implementation, and maintenance of records management policies and procedures.
* Develop and provide training and guidance to staff on records management practices, policies, and tools.
* Assist business departments in creating systems that allow for accurate categorization, filing, and indexing of records for easy retrieval.
* Perform regular audits of records to ensure compliance with legal, regulatory, and organizational standards for maintenance, retention, and destruction.
* Provide support for the preparation, transfer, and storage of records, ensuring proper documentation is maintained throughout the process.
* Support the identification and retention of records in accordance with applicable organizational retention schedules.
* Support implementation of electronic records management systems and other technology solutions.
* Respond to internal and external inquiries related to records and information retrieval, in conjunction with other internal departments, as appropriate.
* Ensure that records that have reached a destruction point are disposed of in a secure manner.
* Prepare reports and summaries related to records management activities as required.
Education
* Bachelor's degree (Required)
Experience
* 7 years of document control, records management or similar experience
* Experience in matrixed or direct leadership roles requiring strong collaboration.
Benefits: Caring For Your Family and Your Career
* Medical, Dental, Vision plans
* Adoption, Fertility and Surrogacy Reimbursement up to $10,000
* Paid Time Off and Sick Leave
* Paid Parental & Family Caregiver Leave
* Emergency Backup Care
* Long-Term, Short-Term Disability, and Critical Illness plans
* Life Insurance
* 401k/403B with Employer Match
* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
* Student Debt Pay Down - $10,000
* Reimbursement for certifications and free access to complete CEUs and professional development
* Pet Insurance
* Legal Resources Plan
* Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
$61k-122k yearly est. Auto-Apply 3d ago
(REMOTE) Epic Application Coordinator- Beacon
Trinity Health 4.3
Livonia, MI jobs
**_* Remote opportunity_** **_* Epic Beacon Certified preferred_** **_Hourly pay range: $44.56-$66.87_** Responsible for providing primary support and contact for each application. Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Health's policies, procedures, and business operations. Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build. Works hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers.
**ESSENTIAL FUNCTIONS**
Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions.
Establishes priorities that align with organizational initiatives. Manages multiple projects simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational objectives
Consults with providers, clinicians, executives and management at all levels in order to provide support for decisions, workflows, new initiatives and other assignments.
Provides critical analysis of data to support assigned program, project and/or engagement and articulates same to colleagues, customers, business owners and all levels of management.
Provides specialized guidance for integration, architectures, system selection, strategy, electronic health and/or financial records, clinical systems implementations and clinical process transformation as needed.
Researches and contributes to recommendations into timing of introduction of new functionality. Supports upgrade design process and decision-making.
Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems.
Provides leadership direction for application integration decisions with impacts across applications and clinical / business units. Assists product teams in development of design and required documentation.
Analyzes business processes and reengineers those processes to improve business and/or clinical needs.
Prepares or participates in the preparation of detailed project work plans and project status reports.
Assists and collaborates with system decision making groups in determining best practice evidence-based workflows, order sets, forms, decision support and other tools that are consistently applied throughout Trinity Health.
Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence.
Participates in interdisciplinary functional groups that make design, implementation, enhancement and outcome reporting decisions.
Models teamwork within the System Office and with RHMs. Demonstrates the ability to operate in a collaborative, shared leadership environment.
Assists in the handling of multiple projects/assignments simultaneously and adapts to frequent changes in priorities.
Actively pursues professional growth opportunities.
Utilizes support staff appropriately and adopts new tools to manage projects and documents.
Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
**MINIMUM QUALIFICATIONS**
The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team.
Bachelor's degree in healthcare, IT or related field, or an equivalent combination of education and experience. Must have progressively responsible experience serving as a subject matter expert, specialist or a consultant. Must be able to learn Epic's software and obtain EPIC Certification within 3 to 6 months after the hire date. Current Epic certification preferred.
Three (3) to five (5) years knowledge and leading performance/business process improvement activities, including analyzing workflow processes utilizing PDCA, Lean, Six Sigma or other continuous process improvement methodologies or direct experience building IT systems
The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team.
Ability to interface with multiple technical and business teams.
Familiarity with information systems, clinical software and other computer applications.
Ability to serve as primary support contact for application and to coordinate all issues that arise.
Ability to understand choices involved in application configuration and to perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
Ability to analyze business operations relative to build decisions, investigate end users' preferences when making build decisions, and working directly with system decision groups.
Ability to prioritize and implement requested changes to the system and to effectively analyze functionality in new releases in order to determine utilization.
Ability to populate databases during the initial system build with assistance from Epic and to collect information regarding potential system enhancement needs.
Ability to ensure data coming across an interface into an Epic application meets the business needs.
Ability to set standards for naming and numbering conventions and security classifications using the Epic Style Guide Master File Naming and Numbering Conventions.
Ability to serve as a liaison between end users, third parties, and Epic implementation staff.
Strong communication skills with the ability to communicate information clearly and concisely with project leadership and team members.
Strong analytical abilities and the ability to assess and match team member skills to team responsibilities and match organizational needs to the system's functionality.
Ability to motivate team members and show appreciation for the overall team efforts.
Recognized and respected in the organization.
Ability to participate in training and work with end users.
Ability to troubleshoot problems and questions from end users and provide resolution and requested information.
Ability to research, evaluates, and analyzes alternatives to reach issue resolution.
Ability to manage project from organizational perspective and to never lose sight of detailed tasks.
Ability to work with report writers to ensure that the application has the necessary reports.
Ability to commit to established timetables and deadlines in order to ensure successful project outcomes
Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment.
Must be able to operate effectively in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
**PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS**
Operates in a typical office environment. The area is well lit, temperature-controlled and free from hazards. Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues.
Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications. Must be able to speak and communicate clearly and effectively.
The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions.
Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
Must be able to travel to various Trinity Health sites as needed. Work hours may include after hours and weekends.
May require participation in a rotating on-call schedule.
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
$37k-51k yearly est. 60d+ ago
Call Center Specialist
Pulmonary Associates of Richmond 4.6
Richmond, VA jobs
The Company: Pulmonary Associates of Richmond (PAR) has been around since 1974. That's 50 years of serving the greater Richmond community. We specialize in pulmonary medicine, sleep disorders and research. Our staff cares about our patients and delivers the utmost excellence in quality care and customer service.
The Position: PAR is seeking an enthusiastic Call Center Specialists to work in the call center answering all incoming phone calls for the practice. This position is the first point of contact for patients, family members, referring to physicians and their staff, hospital staff, and other members of the community. Employees will work a set shift as determined by the supervisor.
This is a remote position in Virginia. The selected candidate will be required to make occasional trips to the PAR office.
Job responsibilities for the Call Center Specialist:
* Answer incoming calls promptly and while demonstrating excellent customer service skills.
* Listen and ask probing questions to determine the reason for the call and then handle the call accordingly.
* Schedule patient appointments for pulmonary and sleep
* Obtain and enter accurate demographic information into Allscripts.
* Schedule appointment according to current policies
* Inform caller of arrival time, items to bring to appointment, cancellation policy, etc.
* Disseminate patient questions and refills requests via EMR to the MA/provider.
* Provide basic information, guidance, and instructions to callers.
* Distribute consultations and enter MD Coder.
* Complete appointment requests are made online.
* Gather patient records for local hospital systems (Bon Secours and HCA)
* Assist with patient rescheduling as needed.
* Assist with EMR indexing of incoming documents when/if needed.
* Assist with EMR output queue when/if needed.
* Assist with scheduling faxed and electronic new patient referrals.
* Adhere to Pulmonary Associates' standards of excellent customer service to patients, caregivers, providers, coworkers, and those outside of Pulmonary Associates always.
* Adhere to HIPAA policies and procedures to protect patient privacy and security.
* Perform other duties as assigned by provider, supervisor, or member of Administration.
Qualifications for the Call Center Specialist:
Education: High School Diploma or equivalent Experience: One year experience in a call center environment and/ or in a medical practice is preferred.
Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending accounts
* Employee referral program
* Health insurance
* Critical Illness
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
* WEEKLY PAY and more!
Physical / Mental Demands:
* Sitting for long periods of time as well as occasional standing and walking.
* Manual dexterity for using a computer keyboard and office machines.
* Ability to view computer screens for long periods.
* Occasional stress related to workload and physician / patient demands.
Pulmonary Associates of Richmond is an Equal Opportunity Employer.
$27k-32k yearly est. 9d ago
Learn more about Mary Free Bed Rehabilitation Hospital jobs