Medical records clerk jobs in Ankeny, IA

**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Eligibility on day 1 for all benefits + Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more + Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level **Job Summary** The Coder 2 is skilled in three or more types of outpatient, Profee, or low acuity inpatient coding. The Coder 2 may code low acuity inpatients, one-time ancillary/series, emergency department, observation, day surgery, and/or professional fee, including evaluation and management (E/M) coding or profee surgery. For professional fee coding, team members in this job code are proficient for inpatient and outpatient, for multi-specialties. Coder 2 uses the International Classification of Disease (ICD-10-CM, ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS), including Current Procedural Terminology (CPT), and other coding references. These references ensure accurate coding and grouping of classification assignments (e.g., MS-DRG, APR-DRG, APC, etc.). The Coder 2 will abstract and enter required data. The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (more experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **Essential Functions of the Role** + Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees. + Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing. + Communicates with providers for missing documentation elements and offers guidance and education when needed. + Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges. + Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately. + Reviews and edits charges. **Key Success Factors** + Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area. + Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function. + Sound knowledge of anatomy, physiology, and medical terminology. + Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits. + Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding. + Ability to interpret health record documentation to identify procedures and services for accurate code assignment. + Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 2 Years of Experience + Must have ONE of the following coding certifications: + Cert Coding Specialist (CCS) + Cert Coding Specialist-Physician (CCS-P) + Cert Inpatient Coder (CIC) + Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC) + Cert Professional Coder (CPC) + Reg Health Info Administrator (RHIA) + Reg Health Information Technician (RHIT). As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Position Highlights** **This is a Remote Role** + Full Time: Monday - Friday; 8:00AM -4:30PM EST + Ability working in a high-volume environment. + Processing release of information requests in a timely and efficient manner. + Request Types we process: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas + Use multiple screens, software systems + Documenting information in multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **Preferred Skills** + Knowledge of HIPAA and medical terminology + Familiar with different EHR and Billing Systems + Experience working with subpoenas **We offer:** + Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor + Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Information about Eurofins as a whole: Over 50,000 employees worldwide Eurofins recently celebrated 30 years of excellence in bioanalytical testing. The company has grown from 4 employees in a small lab in France to a global network. 800 state-of-the-art laboratories across 41 countries. Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times. Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services. Job Description Sample Registration - 1st Shift (9am - 5:30 pm) M - F 1. Perform the procedures for sample receipt, sorting, and line up according to the guidelines of Eurofins Scientific. 2. Proficient in performing the duties of two (2) platforms. 3. Responsible for the registration or verification of one (1) or more key client. 4. Complete training on how to be an effective trainer. 5. Train new personnel on the platform duties. 6. GLP Trained and Certified. 7. Increased knowledge by shadowing/studying 1 or more other departments (1 technical & 1 non-technical). 8. Enter sample testing requests and other pertinent information into the computer system. 9. Verify information entered by data entry personnel to ensure that it accurately reflects the information supplied by the client. 10. Ensure all work is completed as necessary when co-workers are absent. 11. Maintain storage of retained samples according to the guidelines of Eurofins Scientific. 12. Maintain neat and accurate record system and assist with filing as directed. 13. Maintain a safe and clean work area and assist others in maintaining a clean, safe work environment. 14. Manage time in a manner that ensures a high degree of productivity. 15. Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the Laboratory Director or appointed designate. 16. Follow all guidelines and procedures of Eurofins Scientific. 17. Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers. 18. Remain current on industry and business advancements and trends as suggested by supervisor. 19. Maintain cooperative working relationships with all company employees. 20. Communicate orally and in writing to co-workers. This includes “intra” and “inter” departmental employees. 21. Promote company image through the exercising of sound and ethical business practices as related to the public and our customers. 22. Perform other duties as assigned. Qualifications Excellent interpersonal, attention to detail, organizational, and analytical skills. Excellent communication skills. Responsive, independent problem solver and action oriented Additional Information As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options. Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Information about Eurofins as a whole: Over 50,000 employees worldwide Eurofins recently celebrated 30 years of excellence in bioanalytical testing. The company has grown from 4 employees in a small lab in France to a global network. 800 state-of-the-art laboratories across 41 countries. Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times. Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services. Job Description Sample Registration - 1st Shift (9am - 5:30 pm) M - F 1. Perform the procedures for sample receipt, sorting, and line up according to the guidelines of Eurofins Scientific. 2. Proficient in performing the duties of two (2) platforms. 3. Responsible for the registration or verification of one (1) or more key client. 4. Complete training on how to be an effective trainer. 5. Train new personnel on the platform duties. 6. GLP Trained and Certified. 7. Increased knowledge by shadowing/studying 1 or more other departments (1 technical & 1 non-technical). 8. Enter sample testing requests and other pertinent information into the computer system. 9. Verify information entered by data entry personnel to ensure that it accurately reflects the information supplied by the client. 10. Ensure all work is completed as necessary when co-workers are absent. 11. Maintain storage of retained samples according to the guidelines of Eurofins Scientific. 12. Maintain neat and accurate record system and assist with filing as directed. 13. Maintain a safe and clean work area and assist others in maintaining a clean, safe work environment. 14. Manage time in a manner that ensures a high degree of productivity. 15. Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the Laboratory Director or appointed designate. 16. Follow all guidelines and procedures of Eurofins Scientific. 17. Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers. 18. Remain current on industry and business advancements and trends as suggested by supervisor. 19. Maintain cooperative working relationships with all company employees. 20. Communicate orally and in writing to co-workers. This includes “intra” and “inter” departmental employees. 21. Promote company image through the exercising of sound and ethical business practices as related to the public and our customers. 22. Perform other duties as assigned. Qualifications Excellent interpersonal, attention to detail, organizational, and analytical skills. Excellent communication skills. Responsive, independent problem solver and action oriented Additional Information As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options. Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Information about Eurofins as a whole: * Over 50,000 employees worldwide * Eurofins recently celebrated 30 years of excellence in bioanalytical testing. * The company has grown from 4 employees in a small lab in France to a global network. * 800 state-of-the-art laboratories across 41 countries. * Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times. * Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services. Job Description Sample Registration - 1st Shift (9am - 5:30 pm) M - F 1. Perform the procedures for sample receipt, sorting, and line up according to the guidelines of Eurofins Scientific. 2. Proficient in performing the duties of two (2) platforms. 3. Responsible for the registration or verification of one (1) or more key client. 4. Complete training on how to be an effective trainer. 5. Train new personnel on the platform duties. 6. GLP Trained and Certified. 7. Increased knowledge by shadowing/studying 1 or more other departments (1 technical & 1 non-technical). 8. Enter sample testing requests and other pertinent information into the computer system. 9. Verify information entered by data entry personnel to ensure that it accurately reflects the information supplied by the client. 10. Ensure all work is completed as necessary when co-workers are absent. 11. Maintain storage of retained samples according to the guidelines of Eurofins Scientific. 12. Maintain neat and accurate record system and assist with filing as directed. 13. Maintain a safe and clean work area and assist others in maintaining a clean, safe work environment. 14. Manage time in a manner that ensures a high degree of productivity. 15. Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the Laboratory Director or appointed designate. 16. Follow all guidelines and procedures of Eurofins Scientific. 17. Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers. 18. Remain current on industry and business advancements and trends as suggested by supervisor. 19. Maintain cooperative working relationships with all company employees. 20. Communicate orally and in writing to co-workers. This includes "intra" and "inter" departmental employees. 21. Promote company image through the exercising of sound and ethical business practices as related to the public and our customers. 22. Perform other duties as assigned. Qualifications Excellent interpersonal, attention to detail, organizational, and analytical skills. Excellent communication skills. Responsive, independent problem solver and action oriented Additional Information As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options. Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

This is not a remote position. Hours are 8:00 A.M. to 4:30 P.M. Monday through Friday at DPS headquarters in Des Moines. The Iowa Department of Public Safety's Division of Criminal Investigation (DCI) is seeking a Criminal History Records Specialist (Administrative Support Assistant 3 - pay grade 20) within the Criminal History Records Unit. As a Criminal History Records Specialist, you will be responsible for analyzing, maintaining, and updating Iowa criminal history records in the criminal history records database (CCH). Organization Background The Iowa Department of Public Safety (DPS) is a statewide law enforcement agency committed to serving the people of Iowa with leadership, integrity, and professionalism. We uphold the core values of courtesy, service, and protection, and collaborate with federal, state, and local jurisdictions within the criminal justice community to provide for the safety of people living in or traveling through the State of Iowa. DPS is comprised of the following divisions: * Iowa State Patrol * Iowa Division of Criminal Investigation (DCI) * Iowa Division of Narcotics Enforcement * Iowa State Fire Marshal * Division of Professional Development and Support Services * Division of Intelligence * Administrative Services Division The successful candidate will work closely with Iowa law enforcement, the Federal Bureau of Investigation (FBI), court system personnel, and Criminal History Auditors to ensure accurate, complete, and timely criminal history records are maintained. They will be responsible for responding to public and law enforcement inquiries regarding Iowa criminal history records. The accuracy, completeness, and timeliness of criminal history records has never been as important as it is now. Responsibilities * Utilize and cross reference multiple databases to maintain and update Iowa criminal history records * Communicate with Iowa law enforcement agencies, the FBI, court personnel, and Criminal History Auditors to obtain and verify criminal history data * Respond to law enforcement and public inquiries about Iowa criminal history records in a professional and confidential manner * Perform quality control checks to ensure accuracy, completeness, and integrity of Iowa criminal history records * Assist with data analysis and reporting as needed Essential Skills * Strong attention to detail and ability to work well independently as well as part of a team * Good communication and interpersonal skills * Ability to prioritize and being comfortable with repetitive tasks Additional Requirements * Candidates must successfully pass a comprehensive background investigation conducted by the Iowa Department of Public Safety investigators before a final letter of employment offer is delivered. E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit **************** Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: * Two years of full-time work experience in general office, clerical, data entry/processing, or related work. * A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. * Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1. For more information click on this link to view the job description The candidate must be NCIC certified or become NCIC certified within six months of hire. (Candidates with previous NCIC certification are highly encouraged to apply.)

TASKS AND RESPONSIBILITIES Treat all individuals with dignity and respect while maintaining agency standards of confidentiality, professionalism, and objectivity. Assist in gathering third-party payor information and obtain all necessary releases for billing and payment collection. Conduct admissions for Residential, Outpatient, and prescribing patients using integrated resources. Communicate with third-party payors regarding services received by covered individuals (oral and written). Monitor third-party payor pre-certifications and notify counselors of upcoming reviews. Provide financial evaluations to patients and establish sliding fee scales during placement screenings and update annually. Receive and record patient payments; issue receipts and secure funds appropriately until deposit. Participate in patient scheduling with other staff members. Respond to questions from patients or interested parties regarding service charges. Complete reviews of admission and financial paperwork at each level-of-care change and discharge. Provide data entry support, including for the Department of Transportation and internal patient data systems like Cerner. Monitor file compliance and assist clinicians with data retrieval and completion. Provide appointment scheduling support for mental health, substance abuse, and physical healthcare services. Ensure patients have access to transportation for appointments; transport patients directly as needed. Participate in hospital discharge processes and coordinate with providers and families. Work closely with hospital emergency departments to ensure care continuity. Assist patients with obtaining medications and promoting medication adherence. Coordinate services with community resources and agencies. Advocate for patients, particularly those vulnerable or requiring extra support. Connect patients to recovery supports and long-term services when available. Complete and submit all required documentation, including grant-related records (e.g., GPRA forms). Ensure releases of information and other required documents are accurately completed and filed. Assist with Quality Improvement efforts. Maintain HIPAA, 42 CFR, CARF, and other confidentiality and regulatory standards. Answer the phone as a backup to Support Staff. Communicate with staff to address billing discrepancies. Perform all other duties as assigned by the Office Manager, Service Navigator Lead, or designee. QUALIFICATIONS / SKILLS / KNOWLEDGE Understanding and support of Prairie Ridge's mission and patients served. Minimum of two years of experience in a medical office OR a Bachelor's degree in a human services field OR three years of relevant experience with multi-occurring disorders. Proficiency in oral and written communication, typing, filing, and general office operations. Competence in managing electronic data collection and electronic health records. Ability to engage with patients and the public in a warm, supportive manner. Must be able to travel as needed. Physical Requirements: Frequently required to sit, use hands, talk, or hear. May be required to walk, stoop, kneel, crouch, crawl, stand, climb, or balance. Must occasionally lift/move up to 35 pounds. Must have close, distance, color vision and the ability to adjust focus.

Medical ReceptionistFull-Time | $17-$21/hour | Monday-Friday | 8am-4:30pm About Central States Pain Clinic (CSP) At Central States Pain Clinic (CSP), we provide advanced interventional pain care across West Des Moines and Ankeny. Our multidisciplinary team uses minimally invasive, image-guided techniques to treat chronic pain with precision and compassion. Our patients describe their experiences as life-changing, thanks to our team's kindness, attentiveness, and dedication to exceptional outcomes. Learn More: ************************************ The Opportunity As a Medical Receptionist, you'll be the welcoming face of CSP and a vital part of our daily operations. You'll handle patient check-ins and scheduling, maintain accurate records, and support a seamless clinical flow - all while helping patients feel comfortable, informed, and valued throughout their visit. What You'll Do Front Desk & Administrative Support Greet and register patients, collect co-pays, and verify insurance details. Prepare and organize patient paperwork, charts, and documentation. Answer and direct phone calls promptly and professionally. Schedule appointments and maintain accurate patient records. File and manage medical documentation in an organized, confidential manner. Patient Care & Facility Coordination Assist patients with check-in and check-out processes. Ensure examination rooms are clean and properly prepared. Maintain a tidy, welcoming clinic environment. Provide compassionate support and attention to patients and families. Compliance & Confidentiality Maintain the strict confidentiality of all patient information in accordance with HIPAA. Ensure compliance with OSHA and clinic safety standards. Complete required annual training and adhere to clinical guidelines. You'll Thrive in This Role If You… Enjoy helping others and bringing warmth to every interaction. Excel at multitasking in a fast-paced medical environment. Take pride in accuracy, organization, and professionalism. Are dependable, friendly, and passionate about patient service. Qualifications High school diploma or GED (required) At least 1 year in an administrative role; prior healthcare experience preferred Strong verbal and written communication Excellent interpersonal and customer service skills Proficiency in Microsoft Office Suite or similar software Strong organizational and recordkeeping abilities Understanding of medical terminology and confidentiality standards Must be able to sit, stand, and walk for extended periods; occasionally lift up to 25 lbs; and maintain clear communication and vision. What We Offer Health, Dental & Vision Insurance Life/AD&D Insurance Short-Term Disability Insurance Paid Time Off (PTO) Company-Paid Holidays 401(k) Retirement Plan Bonusly (employee rewards & recognition) DailyPay (on-demand pay access) Why You'll Love Working at CSP You'll join a compassionate, professional team dedicated to improving lives through precision pain care. CSP fosters a collaborative, supportive environment where growth and work-life balance are valued - and where every team member plays a meaningful role in patient success. Ready to Bring Comfort and Care to Every Patient? If you're passionate about helping others and creating positive patient experiences, we'd love to hear from you. Apply today and join a team that's making a lasting difference - one patient at a time! An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job Description McFarland Clinic is currently accepting applications for a Coder-Non-Certified for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: Responsible for reviewing and editing charges entered into the practice management system to ensure accuracy prior to claims processed for billing, insurance filing and revenue reporting. Reviews documentation of services performed and selects appropriate CPT and ICD-10 diagnosis codes. Additional responsibilities include manual keying, scanning charge documentation, assisting with development of data entry and editing procedures, waiver validation, training and other duties as assigned in accordance with McFarland Clinic's Core Values and Promise Education High School Diploma, GED or HiSET Associate degree in business or related field preferred. Days: Monday - Friday Available: 8:00 AM - 4:00 PM Experience Minimum of one to two years of medical billing experience. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

McFarland Clinic is currently accepting applications for a Coder-Non-Certified for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: Responsible for reviewing and editing charges entered into the practice management system to ensure accuracy prior to claims processed for billing, insurance filing and revenue reporting. Reviews documentation of services performed and selects appropriate CPT and ICD-10 diagnosis codes. Additional responsibilities include manual keying, scanning charge documentation, assisting with development of data entry and editing procedures, waiver validation, training and other duties as assigned in accordance with McFarland Clinic's Core Values and Promise Education High School Diploma, GED or HiSET Associate degree in business or related field preferred. Days: Monday - Friday Available: 8:00 AM - 4:00 PM Experience Minimum of one to two years of medical billing experience. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

We are seeking a skilled and dedicated Patient Service Representative to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our employees the ability to bring their authentic selves to work every day, providing compassionate care for our patients in a collaborative, supportive work environment. We want YOU to join the Iowa Rad family! We truly care about our employees, their health and well-being, and their career goals and aspirations. The ideal Accounts Patient Service Representative will play a crucial role in helping us continue to be the premier provider of radiologic services in Iowa by providing high-quality imaging services, ensuring patient safety, and delivering accurate diagnostic information. Responsibilities of the Patient Service Representative: Administrative Answer a multi-line phone system and deliver calls and messages timely and accurately. Schedule exams for all modalities for multiple Iowa Diagnostic and Procedure Center (IDIPC) Clinics. Knowledge of procedures and exam preparation and can schedule radiology procedures and exams in the RIS System proficiently. Initiate good public relations and communicate effectively with patients, visitors, office personnel, and referring physicians' offices. Process patient registrations and payments. Become proficient in RIS, Epic, MDM, Well and Patient Pal computer programs as well as Shoretel multi-line phone system. Other Functions Attend staff meetings Report problems related to staffing, morale, work methods, and procedures to Clinic Supervisor. Inform Clinic Supervisor of supply needs. Functions other than those described above due to extenuating circumstances. Qualifications of the Patient Service Representative: Education High school graduate. Knowledge, Skills, and Abilities Previous reception experience required. Previous medical experience preferred. Must have a fundamental knowledge of typing and filing techniques. Must be able to read, write, and speak fluent English. Excellent verbal and written communication skills, with the ability to convey complex information to non-technical stakeholders. Physical, Mental, and Visual Effort Continuous speaking, hearing, and visual effort. Must have the ability to communicate effectively and work independently. Continuous mental and visual concentration requiring attention-to-detail and accuracy. Working conditions are typical to a normal office or individual home office environment. Must possess manual dexterity to operate computer and other office equipment. Ability to perform repetitive tasks associated with technology use (phone, computer, applications, and software). Must be able to bend, stoop, kneel, or crouch as part of job functions. Ability to lift and carry up to twenty-five (25) pounds when necessary. Benefits include but are not limited to: Health, Dental, and Vision insurance Life Insurance Short-term and Long-term Disability Insurance Paid Time Off and Paid Holidays 401k Retirement Plan Referral Program Iowa Radiology, Professional Medical Management (PMM), and Iowa Diagnostic Imaging and Procedure Center (IDIPC), are equal opportunity employers. We are committed to fostering a diverse, inclusive, and respectful workplace. All qualified candidates are given equal employment opportunity without regard to race, color, national origin, sex, gender identify, sexual orientation, age, disability, religion, or any other characteristic protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available to individuals with disabilities from the application process and throughout employment with any of our companies.

Part-time Description Come be a part of the GCH team! GCH is not only named one of the Top 100 Critical Access Hospitals in the nation, but was recently named one of the TOP 20. We pride ourselves on our excellent patient care and exceptional staff, and we are looking to add to our team! GCH is dedicated to providing our employees not just a job, but a career where they can grow and have their voices heard. GCH offers an extensive benefits discount including: Professional Development Packages (shared governance committees, tuition reimbursement, & education/licensure assistance) Competitive compensation For benefit eligible positions - generous PTO, full benefits package, IPERS, and employee discounts for GCH & Clinic services Work/Life Balance Perks (free fitness center membership, discounted personal training, discounted meals, & EAP) Guthrie County Hospital has an opening for a Part Time Unit Secretary/Admissions Clerk. Shifts include: Saturday & Sunday 6:45pm - 7:15am (Weekend Package) Compensation: $17.00 per hour to $22.00 per hour DOE. JOB SUMMARY: Perform a combination of clerical and receptionist tasks, as well as support the nursing unit. Answers phone calls and transfers to the appropriate department or staff member. Greet and direct patients, families, and visitors. Responsible for conducting timely admissions for all patients in a professional manner. Obtain and update patient identification and insurance information to ensure accounts can be billed properly by the Billing Department. Maintain patient chart information; request supplies, equipment, and services; and schedule patient appointments. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: · Maintain and demonstrate current working knowledge of established policies and procedures and carry out all operational processes of Admissions in an accurate and efficient manner after Admissions hours and on holidays. · Pre-admit and admit patients by gathering all insurance and demographic information and verifies insurance through health information system (HIS) eligibility to ensure the proper hospital admission is made and proper information is available to complete billing. · Explain the consent to treat form and all other paperwork associated with the admission to the patient at the time of admission. · Obtain copies of insurance cards, driver's licenses, etc. to assist in the processing of claims once admissions and patient's visit is completed after Admissions hours and on holidays. · Update addresses and various patient information in electronic health record. · Assist patients and visitors with directions to areas of service upon request. · Perform account creation and registration tasks in accordance with established policies to obtain complete and accurate demographic insurance information. · Monitor census edits and make corrections as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Requirements · High School diploma or equivalent · Working knowledge on use of computer keyboard and basic computer functions · Medical experience/training with medical terminology preferred · One to three months related experience and/or training; or equivalent combination of education and experience · Dependent Adult & Child Abuse Mandatory Reporter Training

Join our Patient Registration team today! Our mission is to improve and enhance the health and well-being of those we serve. We offer a team approach to healthcare and a competitive benefits package. Status: Full-Time, 40 Hours/Week Shift: Days Shift Time Schedule: 7 a.m. - 7 p.m. (Varies) Days: Monday-Friday (or) Monday-Thursday We offer competitive pay and a great benefits package that includes: Medical Insurance Dental Insurance Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Life insurance Aflac Short-term and long-term disability coverage Wellness program and reimbursement Free access to Boone County Hospital's onsite fitness room Generous PTO Accrual Plan Iowa Public Employees Retirement System (IPERS) Employee Assistance Program (EAP) Onsite Cafeteria Salary Scale: $17.00-$21.53 Based on experience. POSITION SUMMARY: Responsible for maintaining reception desk activities, including interviewing incoming patient or representative and enters accurate and current information required for admission into computer. Also responsible for directing incoming telephone calls, overhead paging, greeting, scheduling, and instructing patients and visitors in accordance with Boone County Hospital's standards of behavior. BCH POLICY STATEMENT: It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures and related practices. This includes policies relating to Compliance, Infection Control and Safety. HIPAA SECURITY COMPLIANCE: Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination. Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job. BEHAVIORAL REQUIREMENTS: Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior. ESSENTIAL FUNCTIONS: include the following. Other duties may be assigned. Regular and punctual attendance. Demonstrates knowledge and skills necessary to assist in providing care appropriate to the ages of patient served within the department. Maintains performance in compliance with State and Federal laws, consistent with high standards of business and professional ethics. Wears ID at all times while on duty. Interviews patient or representative to obtain complete and accurate information and enters that information into computer. Enters patient admitting information into the computer and routes copies to designated department. Responsible for updating computer system with patient status changes. Obtains appropriate signatures for medical and financial documents to protect hospital's interests. Escorts patient or arranges for escort to area of service, placing all patients who have been admitted into a wheelchair, with exception of OB patients when requested. Explains hospital regulations such as visiting hours, payment of accounts, and schedule of charges. Overhead page authorized personnel, and codes over PA system in accordance with policy with regard to the time of day, whether or not the person is a physician, employee or guest. Receive over the counter payments on account and issues accurate receipts. Including Point of Service collections. Maintains a balanced cash drawer and ensures safekeeping of all cash and checks. Distributes and ensures safekeeping of biweekly payroll checks. Complies with the hospital's general policies and procedures, safety and disaster plans. Maintains a positive and cooperative attitude with patients, medical staff and hospital staff. Maintains strict confidentiality of every patient, medical record or report, and protects the confidentiality and dignity of all patients by actions and words. Performs audits of registrations for data accuracy and completed MSP questions. Record and deposits patient valuables properly. Completes patient insurance verification on-line. Ability to run computer reports and process them. Answers phone line in a timely manner, answer questions of caller according to hospital policy and direct calls to the appropriate department. Responsible for notifying ER staff of incoming patients and filling out Ambulance run tickets. Monitors security camera and alarm systems and notifies appropriate personnel when problems arise. Receive and distribute data received from hospital departments and physician's clinics. Have a working knowledge of all services at Boone County Hospital and consistently provide excellent guest relation's service to all patients, employees and visitors. Maintain effective communication with medical staff, fellow staff and all levels of supervision and patients of all ages. Participates in department staff meetings and hospital wide in-service programs as required and actively supports and participates in the continuous quality improvement efforts MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to perform multiple tasks simultaneously while maintaining composure and a pleasant and courteous attitude. Computer literacy attainable High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to work with graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL ACTIVITY REQUIREMENTS: EQUIPMENT/TOOLS: Operate office equipment such as computers, printers, copy machine, calculator, facsimile, phones and scanners. WORKING CONDITIONS: Typical working conditions include sitting at a desk for extended periods of time while working on a computer or talking on the phone. Work is performed in a reception area. Involves contact with patients. Interaction with others is constant and interruptive. Hours may vary depending on departmental staffing needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Hearing must be in the normal range for telephone contacts and other conversations. The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities or requirements.

Why Choose Mary Greeley? At Mary Greeley, our goal is to be a great place to receive care and a great place to work. We are all committed to delivering an outstanding experience for our patients, whether we provide care directly or support those who do. Mary Greeley has been nationally recognized for the quality of its patient care. We are equally committed to the professional growth of our employees. We provide tuition assistance, career planning, leadership opportunities and other resources that can help you achieve your development goals. Job Responsibilities Under general supervision, performs pre-registration and registration of patients to obtain accurate demographic and insurance information, capture required signatures, provide explanation of processes and forms, and ensure all actions of the registration process are performed accurately and efficiently to support the financial stability of the organization. Answers incoming calls using a multi-line phone system in a professional manner providing a prompt response and accurate call routing to support a patient centered care organization. Required Qualifications * None specified. Preferred Qualifications * NAHAM Certified Healthcare Access Associate * Associate degree in healthcare related area of study * 1 year Admitting/Registration or equivalent healthcare experience. What We Offer * Comprehensive employee benefits for you and your family * Competitive pay * Retirement: IPERS & 457(b) Deferred Compensation * Generous PTO plan * Growth & Professional Development Opportunities * Tuition Reimbursement & Student Loan Forgiveness

Provides exceptional customer service by answering phone calls and ensuring patient needs are met with care and efficiency. Handles variety of call types while representing the company's commitment to quality, compassion, and support. Essential Functions and Job Responsibilities: LEVEL 1 - Patient Service Representative Answers calls and emails in timely manner, meeting performance goals Handles standard call types: tank requests, ETA inquiries, pick-up requests, location assistance, order status, pricing inquiries Documents call information per standard operating procedures Answers questions about products, services, retail stores, and general service information Verifies insurance carriers in database system Resolves customer complaints with problem-solving approach Maintains working knowledge of current products and services Adheres to HIPAA guidelines and maintains patient confidentiality LEVEL 2 - Patient Service Representative All Level 1 duties plus: Handles advanced call types: oxygen (O2) services, DME, insurance verification/clarification Processes payments, orders, and returns Troubleshoots equipment issues and provides advanced care solutions Resolves escalated issues or hands off with clear documentation Serves as resource to Level 1 representatives for knowledge sharing and skill development LEVEL 3 - Lead, Patient Service Representative All Level 1 and 2 duties plus: Serves as subject matter expert and primary resource for team Conducts new hire training and mentors team members Handles escalated calls and complex issues with appropriate follow-up Identifies root causes of service issues and collaborates on process improvements Prepares reports for leadership and other departments Supports departmental standards and Patient Experience initiatives Assists with task coordination and ensures adherence to workflows Collaborates with supervisor on performance metrics and service excellence Competency, Skills and Abilities: Customer Service & Communication Deliver exceptional customer service with empathy, patience, and professionalism Demonstrate active listening and clear verbal/written communication skills Effectively address patient needs, concerns, and inquiries Technical Proficiency Strong problem-solving and analytical thinking abilities High attention to detail in documentation and data verification Proficient in computers, Microsoft Office, and database systems Excellent multitasking and prioritization in fast-paced environments Professional Attributes High emotional intelligence to handle stressful situations with compassion Adaptable and flexible with changing processes and technologies Self-motivated with ability to work independently and take initiative Strong team collaboration and cooperative work style Commitment to continuous learning and professional development Healthcare Knowledge Familiarity with Medicare, Medicaid, and commercial insurance processes (preferred) Understanding of healthcare documentation requirements Compliance & Confidentiality Strict adherence to HIPAA regulations and patient confidentiality Full compliance with company policies and referral guidelines Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in healthcare administration, Business Administration, or related field preferred Previous experience in healthcare, insurance, medical billing, or patient services preferred. Knowledge of respiratory therapy or DME services preferred. Level I: (Entry Level): One (1) year of work-related experience Level II: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Physical Requirements Ability to sit for extended periods with prolonged computer screen exposure Must be able to bend, stoop, stretch, stand, and move between sitting/standing positions Perform repetitive hand, wrist, and finger motions due to extensive computer and phone use Occasional lifting of 5-10 pounds as needed Clear speech, hearing ability, and manual dexterity required Work Environment High-volume call center environment with fluctuating stress levels Extended computer and telephone use throughout workday Potential exposure to angry or upset customers/patients Possible exposure to hazardous materials, loud noise, temperature extremes Risk of contact with airborne, bloodborne, or other infectious pathogens Mental and Communication Demands Maintain mental alertness to perform essential job functions Demonstrate empathy, compassion, courtesy, and respect for patient privacy Effective verbal and written communication skills required Schedule Requirements Flexible scheduling to support business hours and after-hours programs as needed Adaptability to varying work levels and office activity fluctuations

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is as intermediate level position with at least 1 year related HIM experience. In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility. Position Highlights - Remote- Equipment Provided -PRN - 15-20hrs week - Processing medical records requests - Tremendous growth opportunities both locally and nationwide What We're Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office, including Word and Excel - Comfortable working in a high-volume production environment - Medical office experience required - Willingness to learn and grow within Datavant **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS I position. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity expectations as outlined at specific site. + Participates in project teams and committees to advance operational strategies and initiatives as needed. + Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Must be 18 years of age or older. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + 1-year Health Information related experience. + Meets and/or exceeds Company's Productivity Standards + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Job Description Medical ReceptionistFull-Time | $17-$21/hour | Monday-Friday | 8am-4:30pm About Central States Pain Clinic (CSP) At Central States Pain Clinic (CSP), we provide advanced interventional pain care across West Des Moines and Ankeny. Our multidisciplinary team uses minimally invasive, image-guided techniques to treat chronic pain with precision and compassion. Our patients describe their experiences as life-changing, thanks to our team's kindness, attentiveness, and dedication to exceptional outcomes. Learn More: ************************************ The Opportunity As a Medical Receptionist, you'll be the welcoming face of CSP and a vital part of our daily operations. You'll handle patient check-ins and scheduling, maintain accurate records, and support a seamless clinical flow - all while helping patients feel comfortable, informed, and valued throughout their visit. What You'll Do Front Desk & Administrative Support Greet and register patients, collect co-pays, and verify insurance details. Prepare and organize patient paperwork, charts, and documentation. Answer and direct phone calls promptly and professionally. Schedule appointments and maintain accurate patient records. File and manage medical documentation in an organized, confidential manner. Patient Care & Facility Coordination Assist patients with check-in and check-out processes. Ensure examination rooms are clean and properly prepared. Maintain a tidy, welcoming clinic environment. Provide compassionate support and attention to patients and families. Compliance & Confidentiality Maintain the strict confidentiality of all patient information in accordance with HIPAA. Ensure compliance with OSHA and clinic safety standards. Complete required annual training and adhere to clinical guidelines. You'll Thrive in This Role If You… Enjoy helping others and bringing warmth to every interaction. Excel at multitasking in a fast-paced medical environment. Take pride in accuracy, organization, and professionalism. Are dependable, friendly, and passionate about patient service. Qualifications High school diploma or GED (required) At least 1 year in an administrative role; prior healthcare experience preferred Strong verbal and written communication Excellent interpersonal and customer service skills Proficiency in Microsoft Office Suite or similar software Strong organizational and recordkeeping abilities Understanding of medical terminology and confidentiality standards Must be able to sit, stand, and walk for extended periods; occasionally lift up to 25 lbs; and maintain clear communication and vision. What We Offer Health, Dental & Vision Insurance Life/AD&D Insurance Short-Term Disability Insurance Paid Time Off (PTO) Company-Paid Holidays 401(k) Retirement Plan Bonusly (employee rewards & recognition) DailyPay (on-demand pay access) Why You'll Love Working at CSP You'll join a compassionate, professional team dedicated to improving lives through precision pain care. CSP fosters a collaborative, supportive environment where growth and work-life balance are valued - and where every team member plays a meaningful role in patient success. Ready to Bring Comfort and Care to Every Patient? If you're passionate about helping others and creating positive patient experiences, we'd love to hear from you. Apply today and join a team that's making a lasting difference - one patient at a time! An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Powered by JazzHR ry7QX0e0PA

Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in healthcare administration, Business Administration, or related field preferred Previous experience in healthcare, insurance, medical billing, or patient services preferred. Knowledge of respiratory therapy or DME services preferred. Level I: (Entry Level): One (1) year of work-related experience Level II: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Physical Requirements Ability to sit for extended periods with prolonged computer screen exposure Must be able to bend, stoop, stretch, stand, and move between sitting/standing positions Perform repetitive hand, wrist, and finger motions due to extensive computer and phone use Occasional lifting of 5-10 pounds as needed Clear speech, hearing ability, and manual dexterity required Work Environment High-volume call center environment with fluctuating stress levels Extended computer and telephone use throughout workday Potential exposure to angry or upset customers/patients Possible exposure to hazardous materials, loud noise, temperature extremes Risk of contact with airborne, bloodborne, or other infectious pathogens Mental and Communication Demands Maintain mental alertness to perform essential job functions Demonstrate empathy, compassion, courtesy, and respect for patient privacy Effective verbal and written communication skills required Schedule Requirements Flexible scheduling to support business hours and after-hours programs as needed Adaptability to varying work levels and office activity fluctuations