Medical Records Technician
Medical records clerk job in Temple, TX
Join Kelly Government Solutions - Make an Impact in Federal Healthcare
At Kelly Government Solutions, we're more than a staffing partner-we're part of the mission to transform lives in federal healthcare. We are seeking Medical Records Technicians in Temple, TX for Coding and Release of Information (ROI) roles to support the Central Texas Veterans Healthcare System. Your expertise directly supports those who served our country.
Position Details
Location: Central Texas Veterans Healthcare System, Temple TX
Schedule: Full-time; M-F, 8:00 am - 4:30 pm; hybrid
Roles Available: MRT: Medical Coding & Release of Information (ROI)
Your Role
Coders
Perform accurate outpatient/professional and inpatient medical coding to address record backlogs across multiple specialties:
Primary care
General medical sub-specialties
Surgical sub-specialties
Ambulatory surgery
Observation and endoscopy procedures
Validate 100% of assigned encounters and ensure documentation supports diagnoses and procedures.
Review provider documents for accuracy and completeness, clarifying or correcting coding as needed.
Query providers using email and VA systems (VistA Integration Revenue and Reporting-VIRR) for documentation clarification.
Collaborate with clinicians and claims staff regarding coding and billing issues.
Maintain an accuracy rate of 95% or higher for CPT/HCPCS, E&M, and ICD-10-CM coding, following VHA/VA standards and guidelines (CMS, AMA CPT, ICD-10-CM/PCS, HCPCS).
Complete record coding within 7 calendar days.
ROI Technicians
Process requests for release of protected health information (PHI) in compliance with HIPAA, Privacy Act, and VA/VHA policies.
Review and validate all medical record release requests for accuracy and completeness.
Communicate with clinicians, requestors, and qualified providers to verify and complete requests.
Utilize VA electronic record systems, including VistA, CPRS, and eROI+.
Maintain strict confidentiality and security standards when processing records.
Ensure all releases meet required timelines (routine requests-20 business days or less).
What We're Looking For
Coders: Minimum 3 years of continuous coding experience in a facility with a patient population comparable to VA.
ROI Technicians: At least 1 year of full-time experience handling release of information in a healthcare setting.
Certification for Coders is required: Must hold one or more of the following credentials:
Registered Health Information Technician (RHIT)
Certified Coding Specialist (CCS or CCS-P)
Registered Health Information Administrator (RHIA)
Certified Professional Coder (CPC)
Expertise in ICD-10-CM, CPT, HCPCS coding.
Familiarity with VA software (VistA, VIRR, CPRS, eROI+) and coding requirements.
Ability to pass VA security clearance and background check.
Why Kelly Government Solutions?
Top 3 professional recruiting company in the U.S. (Forbes 2024).
5,000+ veterans and military spouses placed annually.
Work in a mission-driven environment supporting those who served.
Opportunities to grow your skills and advance your career.
Ready to Serve Those Who Served?
Apply today and join the Kelly Government Solutions team, dedicated to excellence, compassion, and impact.
Patient Service Representative
Medical records clerk job in Temple, TX
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.
Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.
Verifies insurance coverage or determines patient self-pay responsibility and provides cost information.
Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests.
MINIMUM REQUIREMENTS ADDENDUM
Must pass PSS or CCS training program and successfully complete competency exam to maintain position.
Experience Preference: Prior customer service experience is strongly preferred
Health Information Management Clerk
Medical records clerk job in Georgetown, TX
A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws.
Reports to: Director of Health Information Management (HIM)
FLSA Status: Non-Exempt
Job Requirements:
Minimum Education
High school diploma or equivalent required
Excellent oral and written communication skills
Computer skills and knowledge of computer software required
Required Skills
Familiarity with organization and functions of each hospital department
Ability to problem-solve effectively and handle stress in a positive manner
Maintain harmonious relationships with nursing personnel, medical staff, hospital administration, and all hospital departments
Essential Functions
Ensures appropriate Emergency Room charts have EMS reports attached timely.
Responsible for helping all customers that come to the window in a timely and courteous manner.
Preps charts for scanning according to the productivity standards.
Scans medical records according to the daily productivity standards as appropriate.
Performs quality control checks on previously scanned reports as deemed appropriate.
Maintains HIPAA standards at all times.
Receives calls to the department and routes them accordingly.
Analyzes assigned records time permitting
Log all records in designated log book that have been shredded.
Reviews all patient requests for Patient Portal access.
Performs other duties as assigned.
Functional Demands
Standing, sitting, walking, bending (45-90 degree angles) are required
May require stair climbing and lifting objects
Reading and writing as appropriate to medical documentation for the review process
Speech, hearing, and visual acuity are necessary in order to perform job functions
Work involves mental alertness
Excellent prioritization and organization skills
Auto-ApplyCompliance and Student Records Coordinator
Medical records clerk job in Harker Heights, TX
Job DescriptionBenefits:
Company parties
Competitive salary
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Job Title: Compliance and Student File Coordinator
Location: Training Center of Central Texas, Harker Heights, TX
Position Overview
We are seeking a detail-oriented and organized Administrative & Compliance Coordinator to manage student records, ensure compliance with Texas Workforce Commissions (TWC) and Veterans Affairs (VA) regulations. This role is essential to maintaining operational efficiency and regulatory integrity in our educational environment. On occasion, you may be asked to assist with the enrollment process including meeting with prospective students.
Key Responsibilities
Compliance and Record Management
Ensure student files are complete and compliant with TWC regulations, with regular audits and documentation.
Manage records for student refunds, withdrawals, and other compliance-related paperwork.
Conduct weekly compliance checks on new files, aiming for 100% compliance by the end of the third month.
Create new student files, ensuring all appropriate documentation and signatures are captured
Follow-up with students to ensure they have turned in all necessary forms/documents.
Maintain confidentiality and security of sensitive student and financial information.
Assist with front office duties, including greeting visitors, answering questions, and directing inquiries.
Provide backup support during peak enrollment periods, ensuring prospective students receive timely responses.
Assist prospective students with filling out enrollment forms.
Take prospective students on a tour of the school.
Qualifications
Education: An associate degree or higher is required.
Experience: Minimum 1-3 years in student services, customer service, or compliance roles, ideally within an educational or vocational training environment. 5 + years preferred.
Skills:
Strong interpersonal and communication skills.
Detail-oriented with excellent organizational abilities for managing records and appointments.
Proficient in MS Office and data management software; familiarity with TWC and VA compliance protocols is a plus.
Ability to manage multiple priorities and meet deadlines
Ability to use/create efficient spreadsheets and track data regularly
Medical Records Technician: Release of Information
Medical records clerk job in Temple, TX
Job Description
Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We're a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work.
We are currently looking to hire Medical Records Technicians: Release of Information in Temple, TX.
Location: Temple, TX.
Hours: Monday through Friday (except Federal holidays), 40 hours per week between the hours of 8:00am-4:30pm.
Pay: $27.56 per hour.
Benefits:
Health insurance.
Dental insurance.
Vision insurance.
401(k)
Paid sick leave.
Paid vacation.
11 paid holidays.
Coders needed:
Inpatient Coders.
Outpatient Coders.
Qualifications:
At least one year of full-time experience as a Release of Information (ROI) technician or Health Information Technician performing ROI functions in a medical setting is required.
Shall have working knowledge of information technology equipment within the ROI section to efficiently assemble the selected documents.
Shall have the ability to navigate efficiently and effectively through the paper and electronic patient record, as well as to utilize the ROI Plus software, to find the requested information.
Should have knowledge of the health record tracking system and the facility's patient record storage system to determine if paper records exist; the location of the paper records; and the process to request or recall the records if not at the facility (i.e., stored at a federal storage facility).
They shall have a thorough knowledge of health record guidelines and procedures to ensure that a complete search for the requested records is accomplished.
Must be a citizen of the United States.
Responsibilities:
The ROI Technician will be responsible for processing, safeguarding, and releasing Protected Health Information (PHI) and other medical records in accordance with Federal laws, regulations, and policies.
Review and validate all requests for medical information to determine the validity of the authorization, appropriateness, and scope of disclosure.
Accurately process release requests in accordance with VHA standards, ensuring that only the minimum necessary PHI is disclosed.
Medical Records Technician: Release of Information
Medical records clerk job in Temple, TX
Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We're a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work.
We are currently looking to hire Medical Records Technicians: Release of Information in Temple, TX.
Location: Temple, TX.
Hours: Monday through Friday (except Federal holidays), 40 hours per week between the hours of 8:00am-4:30pm.
Pay: $27.56 per hour.
Benefits:
Health insurance.
Dental insurance.
Vision insurance.
401(k)
Paid sick leave.
Paid vacation.
11 paid holidays.
Coders needed:
Inpatient Coders.
Outpatient Coders.
Qualifications:
At least one year of full-time experience as a Release of Information (ROI) technician or Health Information Technician performing ROI functions in a medical setting is required.
Shall have working knowledge of information technology equipment within the ROI section to efficiently assemble the selected documents.
Shall have the ability to navigate efficiently and effectively through the paper and electronic patient record, as well as to utilize the ROI Plus software, to find the requested information.
Should have knowledge of the health record tracking system and the facility's patient record storage system to determine if paper records exist; the location of the paper records; and the process to request or recall the records if not at the facility (i.e., stored at a federal storage facility).
They shall have a thorough knowledge of health record guidelines and procedures to ensure that a complete search for the requested records is accomplished.
Must be a citizen of the United States.
Responsibilities:
The ROI Technician will be responsible for processing, safeguarding, and releasing Protected Health Information (PHI) and other medical records in accordance with Federal laws, regulations, and policies.
Review and validate all requests for medical information to determine the validity of the authorization, appropriateness, and scope of disclosure.
Accurately process release requests in accordance with VHA standards, ensuring that only the minimum necessary PHI is disclosed.
Medical Records Technician - Medical Coding Services (VAMC)
Medical records clerk job in Temple, TX
.
Pay Range: $22.47 - $24.32 per hour + Health & Welfare (H&W): $5.09 per hour Requiring Activity: VHA Contract Period: 03/01/2026 - 08/31/2026 Positions: 5 Full-Time Service Contract Act: Yes
Job Description
The Medical Records Technician (Coding) will provide full-time medical records coding services under the Performance Work Statement (PWS) for the Central Texas Veterans Healthcare System. Responsibilities include performing accurate, compliant coding of inpatient and outpatient encounters, reviewing clinical documentation, validating code selections, and supporting data integrity.
Technicians must ensure coding accuracy and adherence to national standards, including CMS, AMA CPT, ICD‑10‑CM/PCS guidelines, and all applicable VHA/VA policies and credentialing requirements (e.g., CPC, CCS, CCS‑P). Coders must meet established VA productivity and quality benchmarks, participate in audit activities when required, and demonstrate strong multi-specialty expertise. Inpatient Coding experience is mandatory, with the ability to also code outpatient stays as needed.
RequirementsRequirements
Required Certifications: CCS, RHIT, RHIA, CPC, CCS-P
Experience:
Hospital Inpatient Coding experience (required)
Multi-specialty coding proficiency
Proficiency in ICD‑10‑CM/PCS, CPT, and HCPCS
Knowledge of CMS, AMA CPT, ICD‑10‑CM/PCS, and VHA/VA compliance standards
Ability to review clinical documentation and resolve discrepancies
Experience with electronic health records; VA systems preferred
Must pass all VHA background investigations and credentialing
References Required:
Provide three (3) references from recent employment.
One reference must be within the past 1 year
Include organization name/address, title, Period of Performance, brief description of duties, and HR/manager contact info (name/title/phone/email)
Federal, state, local, or commercial references accepted
Lack of past performance is not considered favorable or unfavorable
BenefitsBenefits
Comprehensive Health & Wellness Coverage
Medical Coverage: Multiple nationwide and regional options, including HMO, PPO, and HDHP plans, with access to 24/7 telemedicine and wellness programs.
Dental & Vision Insurance: Preventive, basic, and major dental services, plus vision exams, frames, and contact lenses.
Health Savings Account (HSA) & Flexible Spending Account (FSA): Pre-tax savings for healthcare expenses.
Employee Assistance Program (EAP): Confidential support for mental health, legal consultations, and work-life balance.
Financial Wellbeing
401(k) Retirement Plan with Employer Matching.
Financial Coaching: Budgeting tools and financial planning support.
Commuter Benefits & Adoption Assistance: Savings on mass transit and reimbursement for eligible adoption expenses.
Work-Life Balance & Professional Growth
PTO
Paid Holidays
Sick Time
Training & Development: Access to on-demand courses and professional growth programs.
Additional Perks
MarketPlace™ Perks at Work: Discounts on fitness, nutrition, travel, and childcare.
Community Online Academy: Free wellness and professional development courses.
Full Benefits Package can be found at: Work With US
Medical Records Technician - Release of Information
Medical records clerk job in Temple, TX
Ansible Government Solutions, LLC (Ansible) is seeking multiple Medical Records Technicians Release of information positions to work with us in support of the Central Texas Veterans Healthcare System located at 1901 Veterans Memorial Blvd, Temple, TX 76504. The schedule is typically Monday-Friday, 8:00am-5:00pm. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.
Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of health care, national security, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Duties and Responsibilities
Process, safeguard, and release Protected Health Information (PHI) and other medical records in compliance with federal laws (HIPAA, Privacy Act, 38 U.S.C. 7332) and VA policies.
Review and validate all requests for medical information to ensure completeness, accuracy, and compliance with legal and regulatory requirements.
Clarify incomplete requests and query requestors as needed.
Accurately process release requests, ensuring only the minimum necessary PHI is disclosed.
Maintain strict confidentiality and security of all records handled.
Document all release activities in VA systems (VistA, CPRS, eROI+), establishing a complete audit trail.
Communicate with patients, providers, and third parties regarding information requests.
Collaborate with the Privacy Office, Health Information Management (HIM) staff, and other departments to ensure standardized workflows.
Participate in quality assurance and compliance reviews, including bi-monthly meetings with supervisors.
Complete all ROI requests within mandated timeframes (routine requests within 20 business days, urgent requests same day).
Properly categorize requests (legal, insurance, patient, continuity of care, etc.) and ensure 95% or greater accuracy.
Stay current with updates to HIPAA, Privacy Act, VA directives, and relevant case law.
Complete all mandatory VHA privacy, security, and compliance training annually.
Qualifications and Requirements
Minimum of one year full-time experience as a Release of Information technician or Health Information Technician performing ROI functions in a medical setting.
Comprehensive knowledge of federal privacy laws (HIPAA, Privacy Act, 38 U.S.C. 7332) and VA policies (VHA Directive 1605.01).
Proficiency with VA ROI-related software (VistA, eROI+, CPRS) and ability to navigate paper and electronic patient records.
Completion of VA-required proficiency training (HIPAA, Privacy, Computer Security, Privacy and Release of Information training).
U.S. citizenship and proficiency in spoken and written English.
Ability to meet accuracy (≥95%) and timeliness standards for processing requests.
Commitment to ongoing training and compliance.
Strong attention to detail, organizational skills, and ability to maintain confidentiality.
No sponsorship available
All candidates must be able to:
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyMedical records Clerk- Temp
Medical records clerk job in Austin, TX
About the Role:
The Medical Records Clerk - Temp plays a critical role in maintaining the accuracy, confidentiality, and accessibility of patient medical records within a healthcare setting. This position ensures that all medical documentation is properly organized, filed, and updated in compliance with legal and regulatory standards. The clerk supports healthcare providers by facilitating timely retrieval and management of records, which directly impacts patient care quality and operational efficiency. As a temporary team member, the role requires adaptability and a strong attention to detail to manage fluctuating workloads and support ongoing projects. Ultimately, this position contributes to the seamless flow of information that underpins effective clinical decision-making and patient outcomes.
Minimum Qualifications:
High school diploma or equivalent.
Basic knowledge of medical terminology and healthcare documentation.
Familiarity with electronic health record (EHR) systems or willingness to learn.
Strong organizational skills and attention to detail.
Ability to handle sensitive information with confidentiality and professionalism.
Preferred Qualifications:
Previous experience working as a medical records clerk or in a healthcare administrative role.
Proficiency with specific EHR software such as Nextgen
Understanding of HIPAA regulations and healthcare compliance standards.
Basic computer skills including Microsoft Office Suite.
Excellent communication skills to interact effectively with clinical and administrative staff.
Responsibilities:
Organize, file, and maintain patient medical records both electronically and in paper format to ensure easy retrieval and compliance with privacy regulations.
Review incoming medical documents for completeness and accuracy, correcting or flagging discrepancies as necessary.
Assist healthcare staff by promptly providing requested medical records and information while adhering to confidentiality protocols.
Update patient records with new information such as test results, treatment notes, and discharge summaries in a timely manner.
Support audits and quality assurance activities by preparing and verifying documentation as required.
Skills:
The required skills such as attention to detail and organizational abilities are essential for accurately managing and filing medical records, ensuring that all patient information is complete and accessible. Familiarity with medical terminology helps in correctly interpreting and categorizing healthcare documents. Proficiency or willingness to learn electronic health record systems enables efficient updating and retrieval of patient data, which is critical for supporting clinical workflows. Confidentiality and professionalism are applied daily to protect sensitive patient information in compliance with legal standards. Preferred skills like experience with specific EHR software and knowledge of HIPAA regulations enhance the clerk's ability to navigate complex healthcare environments and contribute to maintaining high standards of data security and integrity.
Auto-ApplyMedical records Clerk- Temp
Medical records clerk job in Austin, TX
About the Role: The Medical Records Clerk - Temp plays a critical role in maintaining the accuracy, confidentiality, and accessibility of patient medical records within a healthcare setting. This position ensures that all medical documentation is properly organized, filed, and updated in compliance with legal and regulatory standards. The clerk supports healthcare providers by facilitating timely retrieval and management of records, which directly impacts patient care quality and operational efficiency. As a temporary team member, the role requires adaptability and a strong attention to detail to manage fluctuating workloads and support ongoing projects. Ultimately, this position contributes to the seamless flow of information that underpins effective clinical decision-making and patient outcomes.
Minimum Qualifications:
* High school diploma or equivalent.
* Basic knowledge of medical terminology and healthcare documentation.
* Familiarity with electronic health record (EHR) systems or willingness to learn.
* Strong organizational skills and attention to detail.
* Ability to handle sensitive information with confidentiality and professionalism.
Preferred Qualifications:
* Previous experience working as a medical records clerk or in a healthcare administrative role.
* Proficiency with specific EHR software such as Nextgen
* Understanding of HIPAA regulations and healthcare compliance standards.
* Basic computer skills including Microsoft Office Suite.
* Excellent communication skills to interact effectively with clinical and administrative staff.
Responsibilities:
* Organize, file, and maintain patient medical records both electronically and in paper format to ensure easy retrieval and compliance with privacy regulations.
* Review incoming medical documents for completeness and accuracy, correcting or flagging discrepancies as necessary.
* Assist healthcare staff by promptly providing requested medical records and information while adhering to confidentiality protocols.
* Update patient records with new information such as test results, treatment notes, and discharge summaries in a timely manner.
* Support audits and quality assurance activities by preparing and verifying documentation as required.
Skills:
The required skills such as attention to detail and organizational abilities are essential for accurately managing and filing medical records, ensuring that all patient information is complete and accessible. Familiarity with medical terminology helps in correctly interpreting and categorizing healthcare documents. Proficiency or willingness to learn electronic health record systems enables efficient updating and retrieval of patient data, which is critical for supporting clinical workflows. Confidentiality and professionalism are applied daily to protect sensitive patient information in compliance with legal standards. Preferred skills like experience with specific EHR software and knowledge of HIPAA regulations enhance the clerk's ability to navigate complex healthcare environments and contribute to maintaining high standards of data security and integrity.
Medical Records Clerk - Full time
Medical records clerk job in Belton, TX
PURPOSE STATEMENT:
Perform clerical duties associated with obtaining, completing and maintaining a patient medical records.
ESSENTIAL FUNCTIONS:
Sort, file and collate a variety of medical records and information such as progress notes, treatment plans, nursing/clinical notes and discharge summaries into the patient's medical record.
Create medical record files.
Ensure medical records are complete, accurate and timely.
Research lost or missing records/information in accordance with established procedures.
Answer requests for medical records from outside agencies and third-party sponsorship.
May communicate with transcriptionist or transcription vendor to resolve issues/errors regarding reports.
Assist designated staff in locating records in the medical records department.
Maintain accurate logs, card files, statistics and information release forms for providing medical record information.
Ensure medical record is complete prior to filing/re-filing and accurately update log.
Perform medical record audits.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High school diploma or equivalent required.
Experience in quantitative medical record reviews preferred.
Medical Record Technician- Coding & ROI
Medical records clerk job in Temple, TX
Job DescriptionMedical Record Technician - Coding & ROI (Onsite at VA Hospital)
???? Temple, TX | Central Texas Veterans Healthcare System
Full-time | Contract | Urgent Hiring
We are seeking Medical Record Technicians to support Coding and Release of Information (ROI) services for the Central Texas Veterans Healthcare System. This role is 100% onsite and involves working with protected health information, coding records, and processing ROI requests in accordance with VA and HIPAA standards.
Position Highlights
???? Location: 1901 Veterans Memorial Blvd, Temple, TX
???? Contract Length: 120 days + option for additional 120 days
???? Pay Structure:
$20.00/HR
???? Schedule: Full-time, 40 hrs/week
What You'll Do
Assign accurate ICD-10/CPT/HCPCS codes for medical documentation
Process Release of Information (ROI) requests securely and promptly
Maintain and update patient medical records
Requirements
✔ Must be a U.S. Citizen or Green Card Holder
✔ Must have worked in a medical records, coding, or ROI role within the last 6 months
✔ Experience with medical terminology and protected health information
✔ Strong attention to detail and documentation accuracy
✔ Ability to work onsite daily
✔ Must pass VA background checks
To Apply
Please submit:
Updated resume with any gaps explained
3 professional references
Please send your resume and credentials to: ******************************
For any questions, contact us at: **************
Easy ApplyMedical Records Technician Inpatient Team Lead GS9
Medical records clerk job in Temple, TX
International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
A. Overall Purpose of the Job
This position will support the US Department of Veterans Affairs Critical Staffing Program. The person in this position will represent International SOS Government Medical Services, Inc. and provide services outlined below:
L4-TMS-H010.2-
Effective Date: 6/26/2024 Version 1.00
Currents versions are displayed on the Document Library on SharePoint.
For Internal Use Only
Serve as the inpatient Medical Records Technician (MRT) Team Lead (GS-9) for CTVHCS, coordinating workflow, guiding coders, and ensuring contract performance standards: process record coding within seven (7) calendar days and sustain ≥95% accuracy for Current Procedural Terminology (CPT ) / Healthcare Common Procedure Coding System (HCPCS), Evaluation and Management (E/M), and International Classification of Diseases, Tenth Revision (ICD-10-CM/PCS). Deliver required Quality Assurance (QA) reporting and support continuous improvement. B. Key Responsibilities
•
Lead daily inpatient coding operations; coordinate, assign, and monitor workflow; provide real-time coding guidance to staff to promote consistency and compliance.
•
Review coded data for completeness and accuracy; maintain ≥95% accuracy across CPT /HCPCS, E/M, and ICD-10-CM/PCS.
•
Query clinicians via VistA Integration Revenue and Reporting (VIRR) to resolve ambiguous or conflicting documentation; close queries within 30 days after discharge or service and document final impact.
•
Abstract complete record content (medical, surgical, ancillary, demographic, social, administrative) to support correct Diagnosis-Related Group (DRG) assignment and complete data capture.
•
Develop and deliver training; orient and instruct new personnel and students; create curricula for ongoing coder development.
•
Prepare required QA/Improvement reports and participate in performance monitoring with Department of Veterans Affairs (VA) stakeholders as specified in the Performance Work Statement (PWS).
•
Monitor regulatory and policy changes (Centers for Medicare & Medicaid Services [CMS], Veterans Health Administration [VHA]/VA directives, Health Insurance Portability and Accountability Act [HIPAA]) and incorporate updates into coding practice.
•
Resolve audit findings and claim denials related to coding; correct daily coding rejections to support accurate billing and data integrity.
•
Participate in audits and performance reviews; sustain ≥95% coding accuracy; cooperate with Coding Auditor sampling requirements.
•
Maintain proficiency in VA systems and references: Veterans Health Information Systems and Technology Architecture (VistA), Computerized Patient Record System (CPRS), VIRR; apply ICD-10 Official Guidelines, American Medical Association (AMA) CPT Assistant, American Hospital Association (AHA) Coding Clinic, National Correct Coding Initiative (NCCI), and CMS guidance.
•
Provide input to performance evaluations and hiring decisions for MRT coders; support the Inpatient Coding Supervisor.
•
Protect Protected Health Information (PHI) and complete mandatory annual VA privacy and information security training.
•
Meet the seven (7)-day coding timeliness and ≥95% accuracy thresholds and deliver required QA reports per the PWS.
•
Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
Qualifications
Basic Requirements/Certifications American: (must possess at least one and maintain from the Health Information Management Association (AHIMA)
•
Registered Health Information Technician (RHIT)
•
Certified Coding Specialist (CCS) or Certified Coding Specialist-Physician-based (CCS-P)
•
Registered Health Information Administrator (RHIA)
•
American Academy of Professional Coders Certified Professional Coder (CPC)
Experience:
•
Minimum three (3) years of continuous coding experience in a facility with a patient population equal to or greater than the VA
L4-TMS-H010.2-Job description
Effective Date: 6/26/2024 Version 1.00
Currents versions are displayed on the Document Library on SharePoint.
For Internal Use Only
Technical Proficiency
•
Proficiency with DRGs, ICD-10-CM, ICD-10-PCS, CPT , and HCPCS
•
Ability to lead coders, assign/monitor work, train staff, conduct provider queries in VIRR, and prepare QA materials
Education Required:
•
High school diploma or equivalent
Physical Requirements:
•
Work is normally performed in a typical interior/office work environment
•
Work involves sitting and standing for prolonged periods of time
•
May require bending, stooping and lifting up to 15 lbs
Other Special Qualifications:
•
Must be able to read, write, and speak English to effectively communicate
•
US Citizen or Permanent Resident Card is required
•
Pass/possess VA Public Trust Clearance
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.
Medical Records Technician
Medical records clerk job in Temple, TX
Veterans Engineering is seeking a skilled and detail-oriented Medical Records Technician to join our team. The ideal candidate will be responsible for maintaining and managing patient medical records to ensure accuracy, confidentiality, and compliance with healthcare regulations. You will handle the organization, storage, and retrieval of medical documents and data, support healthcare professionals in accessing patient information, and ensure adherence to health information standards. If you have a passion for healthcare and a keen eye for detail, this position offers an opportunity to contribute to the quality of patient care for our nation's veterans.
Responsibilities
Process and manage Release of Information (ROI) requests
Ensure compliance with federal, VA, HIPAA, and Privacy Act regulations
Maintain accurate documentation and coding practices Support VHA performance standards related to timeliness and accuracy
Requirements
Associate's Degree required
Must have working knowledge of: VA ROI-related software including: VistA eROI+ CPRS VA GUI applications, HIPAA, and Privacy Act disclosure requirement
Minimum of three (3) years of continuous medical coding experience
Proven experience in medical records management or healthcare administration preferred
Familiarity with electronic health record (EHR) systems and documentation standards
Strong attention to detail and organizational skills; ability to manage multiple tasks efficiently
Excellent communication skills to collaborate with medical personnel and respond to patient inquiries
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Due to federal contract requirements, only U.S. citizens are eligible for this position. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements.
Auto-ApplyMedical Records Technician
Medical records clerk job in Temple, TX
Job DescriptionMedical Records Technician
Greenberg-Larraby, Inc. (GLI) is looking for a dedicated Medical Records Technician to join our medical facility in Temple, TX.
In this key role, you will be responsible for managing patient medical records, ensuring that they are accurate, up-to-date, and comply with all regulatory standards. Your attention to detail and knowledge of medical terminology will significantly contribute to the quality of patient care we provide.
We are hiring for multiple Medical Records Technician roles, including Coding and Release of Information (ROI). Candidates with HIM or medical records experience are encouraged to apply.
Responsibilities:
For Coding Roles:
Review and analyze medical documentation to assign accurate ICD-10-CM/PCS and CPT codes.
Ensure compliance with national coding guidelines and healthcare documentation standards.
Maintain accuracy and completeness of coded data for billing, reporting, and audit purposes.
Communicate with clinical staff when documentation clarification is needed.
Meet established productivity and quality standards within the medical records department.
For Release of Information (ROI) Roles:
Process requests for the release of patient medical information in accordance with HIPAA and privacy regulations.
Verify authorizations and ensure proper documentation prior to disclosure.
Retrieve, review, and prepare medical records for release to authorized parties.
We pay extremely competitive rates! We listen to you! We understand everyone has different skillsets and experience.
Apply now for Immediate consideration!
Requirements
Minimum Requirements:
Minimum of one (1) year of experience in medical records, health information management, coding, or a related field.
Strong knowledge of medical terminology, HIPAA, and healthcare documentation standards.
Proficiency using EHR/EMR systems and electronic documentation tools.
Excellent attention to detail, accuracy, and organizational skills.
Effective communication skills for interacting with clinicians, staff, and external requestors.
Certification such as RHIT, CPC, CCS, CCS-P, or equivalent (preferred, not required).
Must be a U.S. Citizen.
Preferred Qualifications:
Experience with coding systems (ICD-10, CPT).
Familiarity with healthcare compliance regulations.
High School Diploma or higher required.
Ability to work independently and manage multiple tasks efficiently.
Benefits
Health Care Plan (Medical, Dental & Vision)
Additional benefits provided in accordance with contract requirements.
Disclaimer:
Greenberg & Larraby, Inc. (GLI) conducts all hiring through authorized representatives and our official systems. GLI will never issue an offer of employment without a completed interview process and confirmation from our internal team.
If you receive communication or an offer from any source outside of our official email domain (@greenberg-larraby.com) or Workable, please disregard it and notify us immediately.
All employment is contingent upon successful completion of required screenings and verification processes.
Thank you.
GLI Recruitment Team
Medical Records Technician
Medical records clerk job in Taylor, TX
Cognito LLC, a Planned Systems International (PSI) joint venture, is seeking a Medical Records Technician to support the ICE Health Services Corps (IHSC) at the T. Don Hutto Detention Center in Taylor, TX.
As a civilian contractor working for Cognito, you will utilize your abilities as a Medical Records Technician to provide the safe delivery of high-quality health care to those in ICE custody. The ICE Health Services Corps (IHSC) exists within the organizational structure of the United States Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC serves as the medical experts for ICE for detainee health care.
Be a Part of the Team: Cognito, is a Mentor-Protégé Joint Venture between QuarterLine Consulting Services and Resolution Think. Cognito is completely committed to providing high-quality service to our customers and to delivering world-class healthcare.
The Benefits: Our team offers competitive compensation packages, a full range of benefits, continuing education, and excellent work-life balance to ensure your success.
Type of Work: Full Time
Location: T. Don Hutto Detention Center - Taylor, TX
Essential Functions and Job Responsibilities
The Medical Records Technician (MRT) is responsible for the day to day tasks required to maintain the electronic health record(eHR) for IHSC. The responsibilities include, but are not limited to: receiving, scanning, verifying, and filing medical documentation ensuring complete medical records are provided when required. MRT's perform daily checks within the eHR and address any outstanding items with the appropriate staff member. The role of the MRT is integral to the overall function of the clinic and patient care, ensuring accuracy and timeliness of available information for providers while also monitoring ongoing tasks for completeness. Through the eHR system, the MRT will schedule appointments as requested, perform data entry and running of data reports from the system. The MRT must always maintain confidentiality and security of the eHR. IHSC is a dynamic environment requiring flexibility by the MRT due to shifting priorities to meet mission needs on a daily basis.
IHSC operates 24/7/365; this position is required to respond during an emergency activation. This full-time position requires availability to workdays, evenings, as well as weekends and holidays. Night shifts may be requested at times based on mission needs but are generally not required. (site specific). On-call availability is not required for this position.
Prepares, updates, and maintains a medical record for each patient ensuring accuracy of information.
Maintains appointment system for patients and clinical staff where applicable.
Tracks compliance with internally scheduled patient appointments, making timely reminder notices to IHSC staff prior to each appointment where applicable.
Files/scans laboratory, radiology, and other reports in appropriate sections of the electronic medical record within prescribed timeline.
Routes clinical reports to appropriate clinic staff within prescribed timeline.
Archives clinical information from the medical record within prescribed timeline in accordance with established IHSC policy and procedures.
Reviews all documentation for completeness and routes incomplete documents to the appropriate provider for correction prior to placing/scanning in the medical records.
Uses multiple systems to process a variety of narrative and tabular material (e.g., correspondence, tabular data, reports, etc.) to prepare, update, and maintain a medical record and provide required and requested information to appropriate medical personnel.
Performs record keeping functions in accordance with program policies and position.
Maintains a high level of proficiency and ease of use utilizing electronic health records.
Completes and passes Medical Records Technician competencies initially and annually.
Completes all initial, annual and ad hoc training as required/assigned.
Serves as a team member for analyzing established protocol practices and identifying areas for improvement.
Maintains patient confidentiality, and confidentiality of medical records in compliance with the Privacy Act and HIPAA regulations in all work activities.
Adheres to and maintains awareness of; IHSC Policies, Procedures, Directives, Operational Memoranda and accreditation standards as prescribed by ICE/IHSC.
Adheres to and participates in: IHSC's Safety, Prevention, Infection and Control, Quality Improvement, Patient Education and other programs and collateral duties as appropriate to position.
Attends and participates in general/medical staff meetings.
Minimum Requirements
Degree/Education: High School Diploma or GED equivalent
Certification: Maintains Heartsaver CPR AED certification through the American Heart Association
Experience:
Minimum 1 year of experience in a healthcare setting as a Medical Record Technician, Unit Clerk, Medical Record Clerk, or similar position where the processing of electronic medical/health crecords was part of the daily responsibilities.
Minimum 1 year of direct experience with proficiency in Microsoft Office rograms, specifically MS Word, Excel, Outlook, and SharePoint
Credentialing: Ability to pass background check and drug screen. Current physical and immunizations.
Knowledge of the basic principles of standard electronic medical record procedures, methods, and requirements to perform a full range of routine medical records management.
Knowledge of the procedures, rules, operations, sequence of steps, documentation requirements, time requirements, functions, and workflow to process electronic medical records, to review records for accuracy and completeness, and to keep track of processing deadlines.
Knowledge of medical terminology.
Ability to manage high volume of medical records daily to include intake, discharge, and requests for records from outside sources.
Receives and processes requests for information in accordance with the Fair Information Practice Principles and Privacy Act.
Ability to recognize documentation inconsistencies and take appropriate action to resolve.
Ability to maintain an electronic medical record system and ensure compliance with all regulatory agencies that provide governance and guidance on handling medical records in an appropriate manner.
Ability to work in a multi-cultural and multi-lingual environment.
Ability to work approximately 90% of time using computers, scanners, and printers.
Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands.
Ability to adapt to sudden changes in schedules and flexibility in work requirements.
Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.
Ability to establish and maintain positive working relationships in a multidisciplinary environment.
Ability to navigate in an electronic work environment including electronic health records, web-based trainings, and communications.
Knowledge of, and functional proficiency in common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook, and SharePoint.
Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
Physical Demands
The work requires some physical exertion, such as long periods of standing; walking or jogging unaided over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy patients or equipment.
The work may require specific, but common, physical characteristics and abilities, such as agility and dexterity, visual, and hearing capabilities.
Must be able to respond to any medical emergency in the facility, via foot, within four minutes and perform CPR/emergency care standing or kneeling.
Must have the ability to assist sick, injured, or aging detainees or staff exiting the building during an emergency.
Company Benefits
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
EEO Commitment
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing *************************, or by dialing ************.
Auto-ApplyMedical Records Technician - Release of Information (ROI)
Medical records clerk job in Temple, TX
Saratoga Medical is hiring a Medical Record Technician - Release of Information (ROI) in Temple, TX. Package includes competitive rate, paid time off and benefit options.
Saratoga Medical has an exciting opportunity for a Medical Record Technician - Release of Information (ROI) at Temple, TX. This is a great full-time opportunity. Please see qualifications below and submit your resume if you are interested in being considered.
Job Description:
Must be qualified to perform Release of Information (ROI) services as required by the VA PWS.
Ability to process and release protected health information (PHI) in compliance with HIPAA, VHA, and VA standards.
Experience handling requests for medical records from veterans, legal entities, and third-party requestors.
Must ensure timely and accurate release of requested information following all VA procedures.
Must meet all experience requirements outlined under Technical Capability.
Must thoroughly understand ROI workflow, documentation handling, and privacy requirements.
Must comply with federal regulations governing medical record confidentiality and release.
Contractor must demonstrate staff competency and experience performing ROI functions in a healthcare environment
Saratoga Medical Center, Inc. is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.
Auto-ApplyHealth Information Operations Manager
Medical records clerk job in Austin, TX
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Health Information Operations Manager focuses on both front-line People management and leading as account manager at designated sites. The Health Information Operations Manager is responsible for client/customer service and serves as a knowledge expert for the HIS staff. This role may also assist leadership with planning, developing and implementing departmental or regional projects. The Health Information Operations Manager provides support to the VPO. The Health Information Manager will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
**You will:**
+ Primary Account Manager to Customer
+ Mentor hourly staff and supervisor team for further professional development
+ Responsible for P&L management ($2M+)
+ Oversee the safeguarding of patient records and ensuring compliance with HIPAA standards
+ Own the management of patient health records
+ Participates in project teams and committees to advance operational Strategies and initiatives
+ Lead continuous improvement efforts to better business results
**What you will bring to the table:**
+ Experience in a healthcare environment
+ Passion to identify process improvements and provide solutions
+ Demonstrated ability in leading employees and processes successfully (20+)
+ Coordinates with site management on complex issues
+ Knowledge, experience and/or training in accurate data entry, office equipment and procedures
+ Open to travel up to 50% of the time to multiple sites based on the needs of the region
**Bonus points if:**
+ 2 + years in HIM related experience
+ Provider Care Solution experience
+ ROI exposure
+ RHIT or RHIA Credentials
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$72,000-$78,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
MxU Success Management Specialist I
Medical records clerk job in Austin, TX
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least December 26, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
As a GFiber Multifamily Success Manager, you will be responsible for increasing the number of active residential customers within an assigned portfolio of multi-dwelling/multi-family properties (apartments, condos, etc). You will own and cultivate strong relationships with property owners, managers, and building staff to promote the growth and retention of Google Fiber's residential internet. You will maximize impact by acting as a single point of contact for staff, and leverage strong relationships to drive penetration growth through customer acquisition programming and events, and successful customer care.
In this role, you'll:
Meet or exceed quarterly portfolio pen growth sales quota by promoting Google Fiber's internet. Drive pen growth through customer acquisition programming and events, and successful customer care retention management.
Own relationships with property owners, managers, and building staff within an assigned portfolio of multi-dwelling properties. Act as the main point of contact for the property.
Obtain a robust knowledge of Google Fiber's network and technical deployment, and communicate the Google Fiber value proposition to property management, staff, and tenants.
Consider the impact of all cross-functional teams on portfolio pen (including sales, marketing, installation, churn, customer service, etc) and make recommendations to drive growth.
Display solid communication skills internally and externally, and partner with other Google Fiber team members to ensure a seamless, end-to-end customer and partner experience.
Need to have the ability to lift up to 45 lbs on occasion.
Need to have the ability to work some nights and weekends.
At a minimum we'd like you to have:
High school diploma or GED.
1 year of experience in sales and/or customer service.
Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
A valid driver's license and access to reliable transportation during working hours.
Ability to pass a motor vehicle record check that meets company standards.
It's preferred if you have:
2 years of experience in sales or strategic account management, carrying a quota, in the ISP or telecom industry.
Property Management experience.
Proficiency in SalesForce or other CRM.
Experience with effective sales relationship-building or partnership development.
Excellent work ethic, communication, navigating ambiguity and time management skills.
Ability to speak Spanish.
The US base salary range for this full-time position is ($34.62/hr - $37.02/hr) + bonus + benefits.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Auto-ApplyPatient Services Account Coordinator - Onsite
Medical records clerk job in Austin, TX
Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
Customer and Patient Support (Bilingual - English/Spanish)
Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone.
Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism.
Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership.
Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting.
Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support.
Your Qualification:
Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages.
Minimum of one year's experience in healthcare settings and working with Practice Management systems.
Must be available between the hours of 7AM - 5PM EST.
Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment.
Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting.
Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
What you can expect from us:
Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
Security: We offer a secure workplace in a crisis-proof market.
All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
Auto-Apply