Medical records clerk jobs in West Allis, WI - 99 jobs

We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals. Job Summary: To deliver a great customer experience while maintaining and operating the HABA Department in an efficient manner within Company policy; to communicate with and courteously assist customers with the selection and purchase of HABA items; to follow approved procedures for receiving product, price marking and restocking to ensure quality protection, accuracy and product rotation. Minimum Required Qualifications The minimum required qualifications for this position include, but are not limited to, the following: * Ability to proficiently read, write, speak, analyze, interpret, and understand the English language. * Ability to perform basic math. * Ability to stand/walk for the duration of a scheduled shift. * Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs. * Ability to tolerate dust and cleaning agents during routine housekeeping duties. * Ability to work in varying temperatures. * Ability to interact with Customers in a friendly and helpful way. * Ability to work cooperatively with others. * Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: * Maintain a clean, neat, organized, and safe work environment. * Clean and sanitize all work surfaces in accordance with Department Sanitation and QA standards. * Keep floor clear of debris and spills. * Greet all Customers and provide them with prompt and courteous service. * Open cartons and display, store or break down items according to established procedures and policies. Keep manager or other designated Associate informed of low inventory conditions. * Assist in ordering and maintaining inventory levels. * Handle damaged products according to Company policy and assist in controlling the level of damaged goods. * Assist customers in retrieving items from inaccessible areas or in obtaining products that are either located in warehouses or that they may have difficulty in handling. * Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs. * Unload trucks and transport merchandise to HABA Department that weights 25 lbs., and that occasionally weights 50 lbs. * Stand in designated working area for duration of scheduled shift, which may exceed 8 hours per day. * Check prices and be knowledgeable about location of items in the store. * Promote for sale any current charitable promotions to Customers. * Understand and adhere to Company shrink guidelines as relates to departmental operations. * Be knowledgeable in and able to differentiate between all of the various type of merchandise. * Sweep and mop floors, dust and face shelves and lift and carry out trash containers. * Maintain acceptable shelf and display conditions by stocking, cleaning, straightening and rotating product. * Follow approved procedures for receiving and storing product to ensure quality protection and product rotation. * Perform all duties in accordance with Local, State and Federal regulations as they pertain to the HABA operation. * Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations. * Use a power or manual jack occasionally. * Climb a ladder to retrieve items from overhead racks and storage areas. * Utilize and maintain equipment as required by department; report any equipment problems immediately. * Dress and groom according to Company policy including uniform and name badge. * Be knowledgeable in the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products. * Complete all applicable department training programs. * Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). * Maintain punctual and regular attendance. * Work overtime as assigned. * Work cooperatively with others. * Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines. * Perform other duties as directed. Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. To Apply:

Under the general supervision of WVHUG's DON, this position ensures that administration of medical records meets federal and state standards. This position is responsible for developing and managing a medical records system and maintaining member health information. Specific duties include coding diagnoses, abstracting information from the medical record, assembling charts, communicating health care information among WVHUG services and outside facilities, maintaining required registries and preparing records for transportation and storage. In addition, this position assists the DON with administrative duties. Click the link to view a copy of the full job description. Salary Information Starting wage is $24.02 per hour. Health Information Technician is in pay schedule-pay range 06-13. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current State employees may vary based on applicable provisions in the Compensation Plan. Job Details This position works Monday through Friday, 8:00 a.m. - 4:30 p.m. Due to the nature of the position, WDVA will conduct a criminal background check prior to an offer of employment. Employment in this position is contingent upon passing a pre-employment tuberculosis (TB) skin test. A 12-month probationary period may be required. Qualifications Required qualifications that will be reviewed in the first step of the process are experience: * Medical coding using International Classification of Diseases (ICD-9 or ICD-10) systems and guidelines * Utilizing computer software (e.g., Microsoft Office Suite, Adobe, Scan Snap, electronic health record, etc.) to create or manage spreadsheets, enter data, keep records, scan materials, review and pull data, etc. Preferred qualifications that will be reviewed in the first step of the process are: * Experience with medical coding in setting or facility with individuals with geriatric or behavioral health conditions * Certification as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or from the American Academy of Professional Coders (AAPC) In addition to the qualifications reviewed in the first step of the process, qualifications that will be reviewed in next steps are experience: * Utilizing computer software (e.g., Microsoft Office Suite, Adobe, Scan Snap, electronic health record, etc.) to create or manage spreadsheets, enter data, keep records, scan materials, review and pull data, etc.) * * Following federal and state laws related to health information retention and confidentiality * * With the Center for Medicare and Medicaid Services and the Joint Commission medical reporting requirements * * Providing customer service in an office setting (e.g., maintaining records, assembling materials, responding to medical records requests, etc.) With change management and crisis management * * Collaborating with internal and external stakeholders from a variety of disciplines Items marked with an asterisk (*) are required. How To Apply You must apply online on WiscJobs. Click the link to view instructions for Applying to State Service. You will be required to attach a resume. Attaching a letter of qualifications is strongly recommended. To make it easier to apply, save your documents on WiscJobs before attaching them with your application. Your resume and letter must describe your education, training, and experience related to the required and preferred qualification/s listed in the "Qualifications" section of the job announcement. Click the link to view tips for writing and what to include in your resume and letter of qualifications. NOTE: You cannot update or change the documents once the application is submitted. Make certain that your attached documents are how you want them to be before you click Submit. Current permanent, classified state employees who are eligible for transfer or demotion into a position assigned to pay schedule-pay range 06-13, should complete the online application process. What happens next? After the established deadline, applicant resumes and letters will be reviewed by one or more job experts, and the most-qualified applicants will be invited to participate in the next step of the selection process. Failure to complete all steps of the online process, including submitting a resume, will result in an incomplete application, which will not be considered. The State of Wisconsin offers a special program for qualified veterans with a 30%-or-greater, service-connected disability rating, Veterans Non-competitive Appointment (VNCA). Click the link to view more information on the VNCA process and to apply for eligibility verification. Veterans that have applied and been verified through the VNCA job posting, Job ID 3375, should email the contact below and mention your eligibility and interest in the position. Current state employees in permanent positions are not eligible for non-competitive appointment. Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without WDVA sponsorship) at the time of application. Questions can be directed to J Lea Roberts at ************************** or ************. Deadline to Apply All application materials must be submitted by 11:59 p.m. on the REANNOUNCMENT deadline, January 26, 2026.

Job DescriptionDescription: Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time Medical Billing Clerk Support in Yokosuka, Japan. (This is an on-site role) Serves as a medical billing clerk for the Uniform Business Office (UBO) programs: Third-Party Collections (TPC), Medical Services Account (MSA), and Medical Affirmative Claims (MAC). Initiates and processes claims for first to third-party payers on behalf of beneficiaries treated in MTFs. Responsibility Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Support PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types. Maintains appointment schedules using a Government computer system (Composite Health Care Systems CHCS)), AHLTA, or MHS GENESIS. Validates eligibility through appropriate booking Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns. Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance or appointment slots, rescheduling options, or cancellation processing. Validates basic patient demographic information prior to booking appointment for patients. Makes required updates. Call patients or responds to secure messaging request as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction. Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules. May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations. Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual's clinic guidelines as needed. If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation Requirements: QUALIFICATION: MANDATORY KNOWLEDGE AND SKILLS: A fully qualified typist (computer keyboard) with minimum of 50 WPM is required. Clearly speak and understand the English language/ Use of standard office equipment, such as personal computers, copiers, fax machines, telephone systems. Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills. EDUCATION: High School diploma or General Educational Development (GED) equivalency. EXPERIENCE: At least six-months of experience in medical office scheduling. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: The work is mainly sedentary, buy may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records. Compensation: $22.00/ Hour About Us: The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide. Our family of companies includes: Oneida ESC Group (OESC) Oneida Professional Services (OPS) Oneida Total Integrated Enterprises (OTIE) Mission Support Services (MS2) Sustainment & Restoration Services (SRS) Oneida Engineering Solutions (OES) General Mechanical Corporation (GMC) LG2 Environmental Solutions (LG2) Oneida Environmental (OE) We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers' missions. Equal Employment Opportunity: Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics. Oneida ESC Group participates in the E-Verify program. Learn more about the E-Verify program. ************************* Oneida ESC Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Are you looking for a career that offers autonomy, flexible scheduling, and the chance to make a real difference in patients' lives? At JIMM, you can thrive in a dynamic, patient-focused environment while gaining experience that can serve as a pathway to a lucrative career in medical sales or continued healthcare service. As a Field Patient Service Representative (PSR), you'll play a vital role in the orthopedic recovery process. You'll deliver, fit, and instruct patients in the use of durable medical equipment (DME), helping them recover from injuries or surgery. This is a great opportunity for individuals passionate about healthcare, rehabilitation, and patient support. Why Join Us? Flexible scheduling - Ideal for full-time or side gig seekers Autonomy - Work independently in the field Career starter - Build skills and gain experience in healthcare and medical sales Make an impact - Help patients achieve lifestyle and recovery goals Compensation & Benefits Full-time salary: $38,000-$55,000/year (based on experience, skills, and education) Part-time options available with some benefits below Full-time Benefits package includes: 401(K) with company match Company-paid life insurance & short-term disability Paid holidays, birthday, and PTO Choice of medical insurance plans (with dental/vision options) What You'll Do Deliver, fit, and instruct patients on orthopedic DME in the field Build and maintain strong relationships with referring healthcare providers Gain hands-on experience in orthopedic rehabilitation and patient education Manage schedule, travel to patient sites, and provide top-tier service Participate in an on-call rotation (some nights/weekends) Career Growth This role is a stepping stone to potential advancement in: Medical sales Healthcare service and delivery Rehabilitation and therapy support fields If you're ready to make a difference, grow professionally, and work with a small, supportive team, apply today to join JIMM as a Field Patient Service Representative! Requirements What We're Looking For Proficient in basic software (Outlook, email, calendar apps) Able to use a tablet and smartphone efficiently DME, patient care, or rehab-related experience is a plus, but not required Background in sports medicine, kinesiology, exercise science, physical therapy, or athletic training is highly valued Must be organized, communicative, and self-motivated Able to lift up to 50 lbs. unassisted Must have a valid driver's license, reliable vehicle, and insurance with at least 2x state minimum liability coverage

We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: QMS Auditor Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets Essential Responsibilities: * Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes. * Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate * Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. * Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. * Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. * Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. * Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested * Plan/schedule workloads to make best use of own time and maximize revenue-earning activity. Education/Qualifications: * Associate's degree or higher in Engineering, Science or related degree required * Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience. * The candidate will develop familiarity with BSI systems and processes as they go through the qualification process. * Knowledge of business processes and application of quality management standards. * Good verbal and written communication skills and an eye for detail. * Be self-motivated, flexible, and have excellent time management/planning skills. * Can work under pressure. * Willing to travel on business intensively. * An enthusiastic and committed team player. * Good public speaking and business development skill will be considered advantageous. The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. #LI-REMOTE #LI-MS1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: QMS Auditor Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets Essential Responsibilities: Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes. Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested Plan/schedule workloads to make best use of own time and maximize revenue-earning activity. Education/Qualifications: Associate's degree or higher in Engineering, Science or related degree required Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience. The candidate will develop familiarity with BSI systems and processes as they go through the qualification process. Knowledge of business processes and application of quality management standards. Good verbal and written communication skills and an eye for detail. Be self-motivated, flexible, and have excellent time management/planning skills. Can work under pressure. Willing to travel on business intensively. An enthusiastic and committed team player. Good public speaking and business development skill will be considered advantageous. The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. #LI-REMOTE #LI-MS1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Medical Receptionist Innovative Pain Center| The Innovative Pain Center (IPC) is seeking an energetic and self-motivated Medical Receptionist to join the team at our team at IPC! The Medical Receptionist answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Why join us? Competitive pay Generous PTO program Clinic schedule - no work on evenings/weekends Medical, Dental, Vision, and Life Insurance 401(k) with company match Employee Assistance Program (EAP) Employee discount program The IPC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. JOB SUMMARY/RESPONSIBILITIES: The Receptionist is a highly skilled and experienced front desk professional that has demonstrated skills in all of the required job duties of a front desk receptionist. They must be attentive and professional to help ensure patients have an excellent experience with IPC | SP from the moment they enter the clinic and is considered the go-to person for other Receptionists when questions arise. They will often be the first point of personal contact for the patient in the clinics and is accountable for ensuring that all patient data is accurate. A positive attitude, calm demeanor and compassionate and caring nature will make a good receptionist an even more valuable member of the clinic team. The Receptionist will be professional in their interactions with the patients; exhibiting an ability to ask the necessary questions in a manner that is both warm and efficient, and effectively maintaining the flow of the clinic schedule. They will be highly skilled in the AIDET process and will coach other members of the reception staff to ensure all activities at the front desk are professional and patient centric. They will work in partnership with the Patient Experience Manager, the Operations Manager and the other clinic staff to help support the effective and efficient running of the clinic. Primary Responsibilities: Obtains patient's demographic information and checks patient into the clinic Welcomes patients and demonstrates the effective use of the AIDET process Organizes charts for providers/compares it to the schedule and make charts for any late add-ons Scans and verifies all forms and insurance cards into Athena Checks patient temperature and ensures patient is in good health and symptom free for the scheduled appointment Collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient's account Has an overall understanding of the entire clinic workflow Communicates with patients proactively when a provider is delayed Applies excellent customer service standards for all interactions Maintains patient confidentiality according to HIPAA guidelines Manages difficult or emotional patient situations effectively and maintains person self-control Manages imaging and orders and sends them to the appropriate resource Enters patient pharmacies into Athena Opens and closes the office to prepare for the next day clinic Sets patients up for their patient portal account Verifies Insurance eligibility Maintains an orderly waiting room Other duties as required to support the clinic Follow all HIPAA & OSHA standards Phone answering etiquette and assists in call center if/when needed Proactively checks out each patient, including producing work slips for patients Flexibility to travel between locations, including call center, as needed Helps resolve escalated patient, vendor and colleague questions and situations Demonstrates and coaches the skills in the AIDET process for patient service Leads the work at the front desk to collaborate as a team to provide high quality care and efficient service to patients and staff Is the “go-to” person for other team members Ability to see the ‘big picture' and understand the goals of the physicians and practice In partnership with the Patient Experience Manager, will train all new and current receptionist staff as needed Oversees the review of all charts to ensure that all information is accurate and in place for the patient visit Assists in compiling office supply order by monitoring supplies Other tasks and responsibilities as assigned EDUCATION/QUALIFICATION REQUIREMENTS: High School diploma or equivalent. 1+ years of Receptionist experience previous Orthopedic clinic experience preferred. PHYSICAL/MENTAL DEMANDS: Able to read, write and communicate in English Have cognitive skills for math, decision making and excellent communication skills Work in a temperature-controlled environment Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease. Able to lift 25 pounds using proper lifting techniques several times during shift LOCATION The primary location is stationed in Franklin, WI. Travel to the Mequon and Mount Pleasant locations may be required as needed. SALARY RANGE $17-$20 and hour

Horizon Healthcare, Inc. is seeking Part and Full-Time Wisconsin-Certified Peer Specialists The Peer Specialist program provides support and assistance to persons suffering from chronic mental illness, models for recovery from mental illness due to their experience, strength, and hope in mental health recovery. Peer Specialists are responsible for helping service recipients understand recovery and achieve their own recovery wants, needs, and goals, guided by the principle of self-determination. Peer Specialists engage and encourage mental health service recipients in recovery, and provide them with a sense of belonging, supportive relationships, valued roles, and community in order to promote wellness, independent living, self-direction, and recovery focus, enhacing the skill and ability of service recipients to meet their chosen goals. Peer Specialists work with service recipients as equals except in having more recovery experience and training, looking for and empowering signs of wellness and recovery, and encouraging strength and self-direction. They are examples of recovery, meaning previous first-hand experience with some parts of what the service recipients are experiencing at the time support services are needed. Duties & Responsiblities Demonstrate cultural sensitivity and competence Provide strength-based assessments of individuals' assets, strengths, and abilities Encourage the development of symptom management for individuals by providing recovery-based education and support Assist individuals in the development and implementation of a Welness Recovery Action Plan (WRAP) and support community or office-based WRAP planning Provide observation of individuals' capacity and functioning and report any changes to the Targeted Case Management (TCM) team Participate in the intake process with assigned case managers Attend and participate in staff meetings, in-service training, seminars, and conferences as required. Keep current knowledge relevant to recovery and openly share this knowledge with coworkers and service recipients. Work with individuals' collateral and community contacts to promote continuity of care Participate in conducting home and community visits with assigned case managers Assist clients with their process of stabilization and recovery in community-based crisis facilities Facilitate psychosocial or other self-help, recovery-based groups to engage individuals in recognizing and understanding early triggers or signs of relapse, and assist in the development of coping skills Be open and share with service recipients and coworkers stories of hope and recovery and like-wise be able to identify and describe the supports that promote recovery and resilience Respect the rights, dignity, privacy, and confidentiality of service recipients at all times Inform service recipients when first discussing confidentiality that contemplated or actual harm to one's self or other cannot be kept confidential. Inform service recipients the degree to which information will be shared with other team members based on agency policy and job description. Inform appropriate staff members immediately about any person's possible harm to self or others or abuse from caregivers Advocate service recipients to make their own decisions when partnering with professionals Provide service and support within the hours, days, and locations that are authorized by the agency Utilize supervision and abide by the standards for supervision established by their employer. The Peer Specialist will seek supervision to assist them in providing recovery-oriented services to recipients Protect the welfare of all service recipients by ensuring all conduct will not constitute physical or psychological abuse, neglect, or exploitation Provide trauma-informed care at all times Other job-related duties as may be necessary to carry out the responsibilities of the position

Job DescriptionDescription: Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patients and medical support staff. Requirements: Greets and checks in patients arriving for their appointments Collects patient responsibility as identified in the pre-registration process Verifies and/or updates patient demographic and insurance information if changes or additions have occurred Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner Performs visit closure, including checking out patients and scheduling future visits as needed Maintains work area and lobby in neat and orderly manner Qualifications High school graduation or equivalent One year work experience, preferably in a medical office setting Ability to speak effectively to patients maintaining a pleasant, professional demeanor. Ability to handle sensitive and confidential information according to internal policies. Ability to problem solve in a high stress, face paced work environment Experience with Microsoft Office Knowledge of EPIC preferred

The Health Information Specialist (HI Specialist) performs a variety of tasks supporting the quality of the electronic health record (EHR). Quality set by Rogers Medical Staff Bylaws, Joint Commission, Federal and State regulations. The HI Specialist is responsible for scan/index of loose documentation received from Rogers Behavioral Health (RBH) facilities and external sources, manage concurrent and post discharge analysis of documentation, pull charts for peer reviews, compile and email providers their deficient and delinquent documentation lists, perform medical record number merges and Quest combines.. This position requires organization of multiple tasks and attention to detail. High critical thinking skills are necessary with the ability to understand the flow of documentation, following a patient from preadmission to post discharge. Strong interdepartmental teamwork, extensive communication skills and problem solving are vital. Job Duties & Responsibilities: Scan/Index: Organization of transported documentation received from Rogers Facilities. Organization of incoming records from outside sources including fax and mail. Verification of loose documents by appropriate patient identification processes. Review of received documentation ensuring high quality of scanned images. Scan and Index of received Protected Health Information (PHI). Identification and forwarding of unapproved forms designated to HIM Leadership. Adherence to set minimum volumes, strive to meet departmental goals ensuring timely turnaround time for scanned images. Provide audit checks of scanned images from the Units when using Advance Capture. Perform and complete duties or other projects as assigned. Analysis: Concurrent and post discharge chart analysis based on automated EHR task queue maintaining departmental turnaround time. Analysis of chart documentation for timeliness and compliance with State and Federal regulations. Notify HIM Leadership of patterns found by provider/staff for streamlined communication, education, and resolution of incorrect documentation. Perform quality checks EHR-monitoring for correct patient name, account number, document titles as well as correct folder/documentation. Correction of errors. Email providers of their deficient and delinquent documentation on a weekly basis. Pull charts for Peer Review and monitor the Peer Review dashboard on a monthly basis. Process Samanage tickets on a daily basis. Process Quest combines on a daily basis. Perform Medical Record Number (MRN merges when necessary. Perform and complete other duties or other projects as assigned. Promote department and organizational goals as well as the mission of Rogers. Communicate goals to fellow staff members. Demonstrate measurable goal achievement. Maintain department policies and procedures. Ensure strategic anchors and fiscal goals such as clinical effectiveness, patient experience, financial sustainability and compassionate culture are being met. Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations. Involve self in the learning and application of standards relevant to the Rogers Improvement System department. Participate in in-services, seminars and other meetings to increase involvement and awareness of regulations. Involve self in the education of other disciplines regarding the department's regulations. Promote department and organizational goals as well as mission of Rogers. Communicate goals to fellow staff members. Demonstrate measurable goal achievement. Logging and reporting of time on tasks for Health Information Statistics reported organization wide. Maintain department policies and procedures. Ensure strategic anchors and fiscal goals such as clinical effectiveness, patient experience, financial sustainability and compassionate culture are being met. Demonstrate understanding of goals of Health Information Management: Involve self in the learning and application of standards relevant to the Rogers Improvement System department. Participate in in-services, seminars and other meetings to increase involvement and awareness of regulations. Involve self in the education of other disciplines regarding the department's regulations. Participate in Rogers committees, performance team projects, improvement team meetings, and as directed: Demonstrate punctuality and preparedness. Demonstrate effective communication skills. Demonstrate good organizational skills. Contribute in a positive, solution-focused manner. Attend department meetings and daily department huddles by actively participating in discussions, recognize and contribute to activities leading to improvement. Participate in the performance improvement program. Gain understanding of the performance improvement process. Apply the performance improvement model to your department's activities. Participate and/or create performance improvement teams that lead to improvement in other hospital areas. Educate and involve self in the hospital and department's performance improvement plans. Conduct self in a professional manner. Demonstrate organizational skills that promote timely response to all inquiries and to task completion. Communicate with all individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution. Communicate concerns and provide solutions. Attend outside seminars and/or educational classes to promote professional growth. Demonstrate a positive and professional attitude toward parties outside Rogers (provider relations representatives, managed care contractors, visitors, vendors, etc.). Comply with the Rogers' policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs. Project a professional image by wearing appropriate, professional attire. Additional Job Description: Education/Training Requirements: High school diploma or equivalent. Certification as a Health Information Technician (preferred). Two (2) to three (3) years of health information experience (preferred) or experience in a healthcare setting. Experience navigating health records in a healthcare setting or related records administration, preferably in a psychiatric setting. Working knowledge of Federal and State Regulations and Joint Commission. Preferred past work experience using Cerner™ or other Electronic Medical Record software. Knowledge in Medical Terminology. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures. Compensation & Benefits: Expected hiring range $15.00 to $16.00 based on education, experience, and skills. Click here for a quick look at benefits! Essential functions * Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate. * Answers customer inquiries or directs to appropriate staff as necessary. * Responds to the public and District staff inquiries and needs with promptness and professionalism. * Registers the public in District programs and explains program details. * Works evenings, weekends, and holidays as assigned. * Trains and shares safety and other work-related practices with District employees. * Receives payments for programs and services. * Oversees cash drawer and balance receipts, securing monies and receipts. * Opens and prepares the facility for daily operation in accordance with the facility's checklist. * Secures and closes the facility in accordance with the facility's checklist. * Maintains records and files relating to program registration and other department functions. * Maintains reception, front desk, and lobby areas in a neat and organized manner. * Operates various office equipment including, but not limited to, computers, copy machines, and fax machines. * Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material. * Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities. * Reviews daily facility schedule and assists with room setup and take down as needed. * Conducts duties in adherence to all safety requirements. * Assists with recreation programs and special events as required. * Assists staff in the performance of their duties. * Performs other duties and responsibilities assigned by the supervisor to support the department or the District.

La Causa Social Services is dedicated to supporting individuals with complex mental health, developmental, and behavioral needs, and is seeking an empathetic, collaborative, and recovery-focused Certified Peer Specialist - TCM to join our Social Services team. Why Join La Causa, Inc.? Meaningful work supporting individuals and families on their recovery journey. Collaboration with a dedicated network of mental health and community professionals. Professional development and training opportunities. Potential for career advancement within the organization. Competitive benefits and paid leave including a day off for your birthday! Your Role: As a Certified Peer Specialist - TCM, you will use your personal lived experience with recovery to provide peer support and advocacy to individuals navigating mental health challenges. You will collaborate with consumers and care teams to empower personal growth, encourage engagement, and support long-term stability in the community. What You'll Do: Provide Supportive Services - Deliver person-centered, trauma-informed support through advocacy, transportation as needed, one-on-one meetings, and collaboration with care teams to help consumers work toward or maintain recovery. Advocate for Consumers - Represent and support consumers in meetings, appointments, and within community systems to ensure their voices are heard and respected. Empower Recovery - Use your lived experience to help individuals identify strengths, set goals, and connect with appropriate community resources and recovery supports. Ensure Compliance - Follow all legal, organizational, and contractual policies, including documentation, audits, and program requirements. Document and Report - Prepare, complete, and submit accurate and timely notes and required paperwork according to program timelines. Promote Communication and Collaboration - Build and maintain strong relationships with consumers, team members, and external partners. Fulfill Mandated Reporting Duties - Comply with all mandated reporting responsibilities related to child safety and welfare. Engage in Professional Development - Attend meetings, training sessions, and professional development opportunities as directed. Support the Team - Perform additional duties as assigned to contribute to the success of the program. What We're Looking For: Bachelor's degree from an accredited school in Social Work or related field (Required). Master's degree from an accredited school in Social Work or related field (Highly preferred). Certified as a State of Wisconsin Peer Specialist (Required). Minimum of one (1) year of experience working in the community. Bilingual (Spanish and English): Highly preferred. Skills & Competencies: Strong cultural competency and interpersonal relationship skills. Excellent written and verbal communication abilities across diverse audiences. Critical thinking and problem-solving skills with sound judgment. Highly organized with the ability to manage multiple priorities. Proficient in Microsoft Office Suite. Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards. Must successfully complete and pass all required background checks, including an annual influenza vaccination. Flexible schedule availability, including evenings and weekends as needed. Work Environment: Work performed in both office and field settings (travel required). Local travel required; occasional state-wide travel as needed. Flexible work hours including evenings or weekends based on program needs. Regularly required to drive, stand, sit, reach, stoop, bend, and walk. Frequent talking, seeing, and hearing; finger dexterity required. Infrequent lifting, including files and materials. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist-TCM Apply now and take the next step in your career! Salary Description $35,796.28 to $40,145.56

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights: Full-Time: Monday-Friday 8:00AM-4:30 PM EST Location: This role will be performed at one location in Racine, WI Comfortable working in a high-volume production environment. Documenting information in multiple platforms using two computer monitors. Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

In this role, you will serve as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. You will be responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims. Responsibilities • Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems • Manages and facilitates patient scheduling, intake, check in processes • Responsible for completing benefit verifications timely and accurately • Responsible for ensuring charges and documentation are completed timely and delivered to the client • Responsible for point of service (e.g. copay) collection • Keeps clinic stocked appropriately as needed Qualifications Minimum Education Required:• High School diploma or equivalent Minimum Experience Required:• 1 or more years in an administrative position Preferred:• Previous health care office experience• Previous medical billing and coding • Knowledge of benefit verification and authorization Knowledge Skills and Abilities• The ability to communicate effectively and professionally • Proficient with Microsoft Office Suite• Bilingual language skills in some clinics preferred Virtual Employee? No Location/Org Data : Dept Number 1022

🌟 Now Hiring: Title & Registration Specialist🌟 Schedule: Monday-Friday, 8:00 AM-5:00 PM Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team! We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams. ✨ What You'll Do Process title and registration paperwork accurately and efficiently. Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions. Maintain organized, secure electronic and physical filing systems for registration documents and trade titles. Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication. Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions. 🌟 What Makes You a Great Fit You are friendly, customer-focused, and enjoy helping others. You stay calm and professional under pressure. You have strong attention to detail and love keeping things organized. You communicate clearly-both in writing and verbally. You bring a positive attitude, act with integrity, and work well as part of a team. Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate. 💼 Core Values You'll Embrace Do the Right Thing Respect Customer Focus Positive Energy Team Player Why You'll Love Working Here Supportive, team-oriented environment Consistent weekday schedule Opportunity to make a meaningful impact on the customer experience A workplace that values positivity, professionalism, and growth If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you! Apply today and help us deliver an exceptional experience to our customers every step of the way. The Boat House is an EOE and participates in the federal E-Verify Program. The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the supervision of department leadership, performs a second level review of records and data to ensure all processes are performed in accordance with standard operating procedures and all regulatory and accrediting standards. Assists in developing and maintaining documentation required for compliance, operations, training, quality, process improvement and/or environmental health and safety program. Partners with departmental management in collecting and analyzing data to support continuous improvement resulting in value-added customer/donor service and increased product yields and financial results while maintaining compliance and quality. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Uses data and information collected through medical record review to assess organ donor potential, to identify missed opportunities for donation, and to evaluate the effectiveness of referral processes, thereby supporting continuous improvement efforts and organizational growth. Maintains confidentiality while reviewing OPO/TB records to ensure compliance with organizational procedures and regulatory and accrediting standards. Interprets and prepares performance and compliance reports for donor hospitals, medical examiners, and tissue processors. Identifies and develops relationships with hospital partners' key health information management staff Ensures accurate and timely data collection, data entry, and data analysis related to medical record review, donor potential, and regulatory reporting requirements Prepares metric reports according to organizational standards for structure, style, format, order, clarity, etc., while using professional judgement within set parameters with regards to overall design and data presentation. Submits required regulatory reports to appropriate agency by required timeframe. Performs audits of operational functions. Practices a high degree of autonomy in a self-directed manner, demonstrating continuous improvement, innovation, and creativity in problem solving, sound critical analysis and judgment Generates the appropriate deviation reporting forms and communicates with departmental management. Supports external inspections and facilitate timely audit responses. Organizes and correlates in an established manner all paperwork associated in the review process for record retention purposes. Assists in the implementation of federal requirements, Versiti directives, and standard operating procedures. Works collaboratively with customers as needed to ensure timely submission of required donor information. Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree required Degree in a Biological Science preferred Equivalent combination of education and related experience (3-5 years) may be substituted for the degree with HR approval required Experience 1-3 years experience in a regulated environment where change management and continual process improvement were required and successfully implemented required Experience in data analysis, record review, or quality control preferred Knowledge, Skills and Abilities Excellent written and verbal communication skills. Knowledge of medical terminology. Demonstrated knowledge of current Good Manufacturing Processes. Strong analytical skills and attention to detail. Knowledge of and ability to apply quality management/process improvement tools including LEAN, root cause analysis, and use of statistics. Ability to analyze information and make recommendations for improvements and corrective actions. Ability to exercise initiative and independent judgement in addressing procedural, technical, and equipment problems. Tools and Technology Personal Computer (desk top, lap top, tablet). required Multiple computer systems required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required

Medical Receptionist Innovative Pain Center| The Innovative Pain Center (IPC) is seeking an energetic and self-motivated Medical Receptionist to join the team at our team at IPC! The Medical Receptionist answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Why join us? * Competitive pay * Generous PTO program * Clinic schedule - no work on evenings/weekends * Medical, Dental, Vision, and Life Insurance * 401(k) with company match * Employee Assistance Program (EAP) * Employee discount program The IPC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. JOB SUMMARY/RESPONSIBILITIES: The Receptionist is a highly skilled and experienced front desk professional that has demonstrated skills in all of the required job duties of a front desk receptionist. They must be attentive and professional to help ensure patients have an excellent experience with IPC | SP from the moment they enter the clinic and is considered the go-to person for other Receptionists when questions arise. They will often be the first point of personal contact for the patient in the clinics and is accountable for ensuring that all patient data is accurate. A positive attitude, calm demeanor and compassionate and caring nature will make a good receptionist an even more valuable member of the clinic team. The Receptionist will be professional in their interactions with the patients; exhibiting an ability to ask the necessary questions in a manner that is both warm and efficient, and effectively maintaining the flow of the clinic schedule. They will be highly skilled in the AIDET process and will coach other members of the reception staff to ensure all activities at the front desk are professional and patient centric. They will work in partnership with the Patient Experience Manager, the Operations Manager and the other clinic staff to help support the effective and efficient running of the clinic. Primary Responsibilities: * Obtains patient's demographic information and checks patient into the clinic * Welcomes patients and demonstrates the effective use of the AIDET process * Organizes charts for providers/compares it to the schedule and make charts for any late add-ons * Scans and verifies all forms and insurance cards into Athena * Checks patient temperature and ensures patient is in good health and symptom free for the scheduled appointment * Collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient's account * Has an overall understanding of the entire clinic workflow * Communicates with patients proactively when a provider is delayed * Applies excellent customer service standards for all interactions * Maintains patient confidentiality according to HIPAA guidelines * Manages difficult or emotional patient situations effectively and maintains person self-control * Manages imaging and orders and sends them to the appropriate resource * Enters patient pharmacies into Athena * Opens and closes the office to prepare for the next day clinic * Sets patients up for their patient portal account * Verifies Insurance eligibility * Maintains an orderly waiting room * Other duties as required to support the clinic * Follow all HIPAA & OSHA standards * Phone answering etiquette and assists in call center if/when needed * Proactively checks out each patient, including producing work slips for patients * Flexibility to travel between locations, including call center, as needed * Helps resolve escalated patient, vendor and colleague questions and situations * Demonstrates and coaches the skills in the AIDET process for patient service * Leads the work at the front desk to collaborate as a team to provide high quality care and efficient service to patients and staff * Is the "go-to" person for other team members * Ability to see the 'big picture' and understand the goals of the physicians and practice * In partnership with the Patient Experience Manager, will train all new and current receptionist staff as needed * Oversees the review of all charts to ensure that all information is accurate and in place for the patient visit * Assists in compiling office supply order by monitoring supplies * Other tasks and responsibilities as assigned EDUCATION/QUALIFICATION REQUIREMENTS: * High School diploma or equivalent. * 1+ years of Receptionist experience * previous Orthopedic clinic experience preferred. PHYSICAL/MENTAL DEMANDS: * Able to read, write and communicate in English * Have cognitive skills for math, decision making and excellent communication skills * Work in a temperature-controlled environment * Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease. * Able to lift 25 pounds using proper lifting techniques several times during shift LOCATION The primary location is stationed in Franklin, WI. Travel to the Mequon and Mount Pleasant locations may be required as needed. SALARY RANGE $17-$20 and hour

Compensation & Benefits: Expected hiring range $15.00 to $16.00 based on education, experience, and skills. Click here for a quick look at benefits! The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures. Essential functions * Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate. * Answers customer inquiries or directs to appropriate staff as necessary. * Responds to the public and District staff inquiries and needs with promptness and professionalism. * Registers the public in District programs and explains program details. * Works evenings, weekends, and holidays as assigned. * Trains and shares safety and other work-related practices with District employees. * Receives payments for programs and services. * Oversees cash drawer and balance receipts, securing monies and receipts. * Opens and prepares the facility for daily operation in accordance with the facility's checklist. * Secures and closes the facility in accordance with the facility's checklist. * Maintains records and files relating to program registration and other department functions. * Maintains reception, front desk, and lobby areas in a neat and organized manner. * Operates various office equipment including, but not limited to, computers, copy machines, and fax machines. * Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material. * Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities. * Reviews daily facility schedule and assists with room setup and take down as needed. * Conducts duties in adherence to all safety requirements. * Assists with recreation programs and special events as required. * Assists staff in the performance of their duties. * Performs other duties and responsibilities assigned by the supervisor to support the department or the District.

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims. This role will be primarily working at our Oconomowoc location with some float to other locations including Brookfield, New Berlin, Germantown, and Pewaukee. Responsibilities • Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems • Manages and facilitates patient scheduling, intake, check in processes • Responsible for completing benefit verifications timely and accurately • Responsible for ensuring charges and documentation are completed timely and delivered to the client • Responsible for point of service (e.g. copay) collection • Keeps clinic stocked appropriately as needed Qualifications Minimum EducationRequired:• High School diploma or equivalent Preferred: Minimum ExperienceRequired:• 1 or more years in an administrative position Preferred:• Previous health care office experience• Previous medical billing and coding • Knowledge of benefit verification and authorization Knowledge Skills and Abilities• The ability to communicate effectively and professionally • Proficient with Microsoft Office Suite• Bilingual language skills in some clinics preferred Virtual Employee? No Location/Org Data : Dept Number 1159