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  • Customs Specialist

    AA Metals 3.9company rating

    Member service representative job in Orlando, FL

    AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients. Customs Specialist Job Summary: The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain. Customs Specialist Job Duties/Responsibilities: Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals. Stay updated on changes in customs regulations and communicate updates to relevant stakeholders. Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork. Maintain accurate and organized records of all import and export transactions. Classify products according to harmonized tariff schedules and determine appropriate duty rates. Provide guidance on tariff classifications for new products and changes in regulations. Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance. Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner. Identify and mitigate potential risks related to customs compliance and trade regulations. Implement and maintain effective internal controls to ensure compliance. Customs Specialist Qualifications: Bachelor's degree in International Business, Supply Chain Management, or a related field. Excellent communication and interpersonal skills. Detail-oriented with strong analytical and problem-solving abilities. Excellent interpersonal abilities, including the ability to model professional interactions. Proficient in Microsoft Office Suite and other relevant software. Strong problem-solving skills and attention to detail. Ability to work independently, prioritizing deadlines. Exceptional organizational skills with a keen attention to detail. Dedication to professionalism and maintaining positive relationships. Ability to adapt to changing priorities and handle a fast-paced environment with poise. Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.
    $29k-48k yearly est. 4d ago
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  • Environmental Service Representative (Waste)

    The Planet Group 4.1company rating

    Member service representative job in Orlando, FL

    Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation
    $28 hourly 1d ago
  • Client Support Rep

    Outcomes 3.7company rating

    Member service representative job in Orlando, FL

    The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients. Essential Duties & Responsibilities Customer Interaction Respond promptly and professionally to inbound calls and other communication channels. Provide accurate and relevant information to clients regarding products, programs, and services. Address client inquiries and concerns with a customer-centric approach. Issue Resolution Identify and troubleshoot client issues, escalating them appropriately when necessary. Utilize a ticketing system to efficiently manage and track client concerns adhering to documentation standards. Offer effective and timely solutions to meet client needs. Product Knowledge Maintain a comprehensive understanding of the company's products, programs, and services. Stay informed about updates and changes in offerings to assist clients effectively. Process Adherence Adhere to standard processes and procedures in handling client interactions. Ensure compliance with established protocols for issue resolution. Team Collaboration Collaborates effectively with internal teams to gather information, resolve customer issues and enhance the overall client experience. Communicate regularly with team members to share insights and updates. Documentation Accurately record and document client interactions and resolutions. Keep detailed and organized records for reference and reporting purposes. Client Retention Offer alternative solutions when appropriate with the goal of retaining clients' business. Analyze client needs and recommend relevant features to enhance their experience. Continued Development Stay current with industry information, changes, and updates to provide informed support. Adaptability Demonstrate flexibility and adaptability in a dynamic and evolving client support environment. Ad-hoc Support Assist with additional support-related tasks and participate in Ad-Hoc projects as needed. Qualifications Knowledge & Requirements Experience in a technical call center environment preferred. Certified Pharmacy Technician preferred. Ability to handle difficult client interactions and deescalate a situation using excellent listening and communication skills to relate to the client and resolve their issue effectively. Ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; use logical, systematic, and sequential processes to solve problems. Communicate ideas, thoughts, and facts in writing using proper grammar, spelling, document formatting and sentence structure. Education & Experience Requirement Minimum years of work experience: 2 years Experience working with healthcare professionals in a fast-paced clinical setting preferred Minimum level of education or education/experience: High School Diploma A minimum of a High School Diploma or G.E.D.; Preferred: A Bachelor's degree in a related field from an approved and accredited college or university. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent sitting in stationary position at a desk Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs Occasional twisting of body Occasional reaching by extending hands and arms in any direction Occasional lifting, pulling, or pushing Uses of basic office equipment within corporate and home office environment. Will be filing (lifting, reaching, bending) and possibly lifting boxes, up to 10 lbs. This position works in an office environment with moderate noise, including some work situations that could present repetitive muscular and vision strain.
    $38k-58k yearly est. 3d ago
  • Customer Service Representative

    Circle Logistics, Inc.

    Member service representative job in Orlando, FL

    Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore, we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper, and enjoy life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. What We Are Looking For: As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN! As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate correspondence with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day Skills/Abilities: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above-average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: $17-$18 an hour Full-time: 40 hours per week Weekday and Weekend schedules available On-site training and career development Paid holidays and paid time off Insurance benefits, including but not limited to: Health, vision, dental, life, and disability 401(k) Plan Check out our Orlando Office HERE Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
    $17-18 hourly 1d ago
  • Reservation Concierge Specialist

    Vaco By Highspring

    Member service representative job in Orlando, FL

    Vaco is hiring! We have an exciting opportunity for a full time Reservation Concierge in the office of a valued client of ours in Orlando, FL. This is an immediate need for their luxury transportation service team, so if interested please apply today for consideration! Hourly Pay Rate: $18/hr Weekly Schedule: 1pm to 10pm with Wednesdays and Thursdays off. Role Summary The Reservation Concierge is the first impression of their brand-owning the full client journey from inquiry to confirmed itinerary. This concierge specialist will qualify needs, recommend the right service tier (KCS vs. RKR), craft accurate quotes, secure payments, and manage updates with white-glove communication. Success = 5-star client satisfaction, problem-solving, zero-error reservations, and strong conversion. Key Responsibilities 1. Client Discovery & Sales - Qualify purpose, party size, luggage, schedule sensitivity, VIP needs, budget/priority. - Position service tier (KCS business-class luxury vs. RKR reliable value) based on perceived value. - Build trust quickly; overcome price objections using benefits, social proof, and risk-reversal. - Generate accurate quotes; secure deposits/payments; upsell meet-and-greet, child seats, multi-stop itineraries, on-site desk, and VIP errand vehicle. 2. Reservation Excellence - Enter flawless reservations into databases with all metadata (flight numbers, FBOs, tail numbers, ADA notes, gate/terminal, bags, car seats, meet-and-greet signage text, PO/reference). - Apply pricing rules, fees, gratuity, wait time, after-hours, tolls, surcharges, and discounts per policy. - Proactively verify flights and monitor changes; communicate updates to clients and dispatch. 3. Client Communication - Maintain a luxurious tone via phone, email, and SMS; write grammatically clean, concise messages. - Send confirmations, receipts, pre-trip reminders, chauffeur/vehicle details, and post-trip thank-you/review requests. - De-escalate issues professionally; document notes for transparent handoffs. 4. Cross-Team Coordination - Partner with Dispatch/Chauffeurs on special instructions, signage, timing, and contingencies. - Coordinate affiliates for out-of-market trips; validate COIs, pricing, and SLAs. 5. Independent Work & Ownership - Manage your pipeline, prioritize high-value leads, and hit daily activity targets without hand-holding. - Maintain spotless records, follow SOPs, and suggest improvements to templates and workflows. Required Skills & Competencies - Customer Service Mastery: Empathy, patience, solution-orientation, and hospitality mindset. - Sales Skills: Discovery, needs-based recommendations, objection handling, assumptive close. - Communication & Grammar: Flawless written English, professional tone, active listening, summarizing. - Executive presence, confidence, warmth, calm under pressure. - Extreme accuracy with names, times, numbers, and addresses. - Self-managed, organized, meets deadlines without constant oversight. - Tech Fluency: Moovs or Limo Anywhere, Zoho/CRM, Google Workspace, flight-tracking tools, Microsoft excel and Microsoft word - Bonus: Orlando market knowledge; corporate/event travel experience; bilingual. Required Education & Experience - Associate's Degree - 2 years of prior work experience in a fast-paced customer service workplace Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $18 hourly 3d ago
  • Senior Customer Service Representative

    Brightway Insurance 4.4company rating

    Member service representative job in Melbourne, FL

    The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.
    $33k-38k yearly est. 3d ago
  • Customer Support Consultant

    Epos Now Group

    Member service representative job in Orlando, FL

    About the job: As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets. To ensure staff coverage to help all our customers across different various regions What will you do? Handle customer queries via telephone calls, email and web chat. Achieve your targets for revenue and customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! What do you get in return? Earn uncapped commission pay on top of your salary. Career progression opportunities - our philosophy is to promote internally. Company bonus scheme. 24/7 access to a health and well-being online centre, with private medical and dental schemes. Exclusive retail, restaurants and travel discounts. Collaborative company culture with regular team building events. Company pension. 20 days annual leave (increasing a day each year), plus bank holidays. Free onsite parking at Norwich office. What do you need to apply? Be proactive - you must be driven to succeed and hit your targets! (Essential) Great organisation and attention to detail to manage your phone, diary and data systems. (Essential) Excellent communication skills across all mediums. (Essential) Resilience to bounce back from unhappy customers. (Essential) Empathy for customers and the ability to remain calm and professional. (Essential) What would make your application stand out: Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite. (Desirable) At least 1 year's experience in hospitality, retail or contact centre work. (Desirable) Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it's an exciting time to join us! What are the next steps? Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office. Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
    $62k-98k yearly est. 47d ago
  • Bilingual Customer Retention Rep.

    Parks Toyota of Deland

    Member service representative job in DeLand, FL

    Job Description About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $29k-62k yearly est. 29d ago
  • Immigration Services Officer

    Department of Homeland Security 4.5company rating

    Member service representative job in Orlando, FL

    Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
    $82k-127k yearly est. 4d ago
  • Bilingual Customer Retention Rep.

    Parks Motor Sales 3.6company rating

    Member service representative job in DeLand, FL

    About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
    $44k-56k yearly est. Auto-Apply 60d+ ago
  • Sales and Customer Solutions Representative

    Charter Spectrum

    Member service representative job in Lake Mary, FL

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-WG1 CRT110 2025-66895 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 13d ago
  • Customer Experience Representative

    Leap Legal Software 4.4company rating

    Member service representative job in Orlando, FL

    This role entails... Personal customer interaction with the interest to generate revenue for their clients To take part in various campaigns to get the best possible access to potential customers To have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windows To be part of the company culture and represent the company and its core values to other assistants and customers. Qualifications The capability to bring enthusiasm and flair into the work environment and have the determination to succeed Good English speaking and writing skills are essential to communicate effectively with customers and our client A good work ethic and a positive attitude with the ability to work within a team Additional Information Job Type: Full-Time Advantages... $35,000 - $55,000 with uncapped bonus potential A world-renowned coaching system that involves full product coaching and ongoing support A busy social calendar, with both work and non-work related events Opportunities to travel both nationally and internationally. Leap would like to remind applicants that this is an 18+ role, and we are unfortunately unable to provide sponsorship at this time.
    $34k-54k yearly est. 9h ago
  • Swim School Poolside Customer Service

    British Swim School 4.1company rating

    Member service representative job in Orlando, FL

    Benefits: Flexible schedule Opportunity for advancement Training & development Deck Ambassador/ Customer Experience (Part-Time) Pay: $14/hour Hours: Up to 30 hours per week (afternoons, evenings, weekends) About British Swim School - Lake Nona: At British Swim School, we teach more than just swim lessons-we save lives. As we open our new Lake Nona location, we are building a team of energetic, customer-focused professionals who are passionate about children's safety and creating a positive environment for families. Our Deck Ambassador is a vital part of that mission. Position Summary: As a Deck Ambassador, you will act as the on-deck leader during swim lessons-supporting instructors, assisting families, and ensuring the pool deck operates smoothly and safely. You'll be a friendly, proactive presence who keeps communication flowing and supports the team's success. This role is ideal for someone who is organized, proactive, and excited to be part of a life-saving mission. Key Responsibilities: 🏊 ♂️ Pool Deck Operations Greet and check in swimmers and families with a positive attitude Maintain safety and flow of student transitions on the deck Provide support to families when needed Ensure all pool safety procedures are followed at all times 📣 Communication & Customer Engagement Act as the liaison between parents, instructors, and the front desk Deliver lesson progress notes or updates to families as directed Answer basic questions about schedules, levels, or program policies Help manage on-deck challenges, such as nervous swimmers or late arrivals 🧼 Cleanliness & Facility Upkeep Perform routine cleaning and stocking of bathrooms and showers throughout shift Monitor cleanliness and safety of parent viewing areas and pool deck Refill soap, paper towels, and toilet paper as needed Take out trash and report any maintenance concerns to management Ensure all public areas are neat and presentable at all times Qualifications: Friendly, professional, and enthusiastic-especially around children and families Able to stand, walk, and remain on deck in a warm, humid environment for extended periods Detail-oriented and able to manage multiple tasks at once Comfortable cleaning and restocking restrooms/showers as part of shift Previous customer service or early childhood experience preferred CPR/First Aid certified or willing to become certified (training provided) Must be available for weekday evenings and at least one weekend shift What We Offer: $14/hour pay Up to 30 hours/week with flexible scheduling Supportive, mission-driven team culture Paid training and growth opportunities How to Apply: Submit your resume and a quick note about why you'd be a great fit as a Deck Ambassador at British Swim School Lake Nona! Compensation: $14.00 per hour Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
    $14 hourly Auto-Apply 60d+ ago
  • Full Time Customer Engagement Representative

    Premiere Coastal Solutions

    Member service representative job in Melbourne, FL

    Premiere Coastal Solutions is an in-store promotional sales company! We thrive on the leadership, team work, and amazing ability of our one of a kind team! PCS works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns occur in-store, and dramatically increase sales for our client's products and services. Job Description Customer Engagement Representative - Paid Training - This position is for our Melbourne location and surrounding areas. Premiere Coastal Solutions is currently hiring motivated, entry level professionals for our customers to work with. We are looking for future team members that want to work with people, love solving problems with a smile, and want to further their career in customer service. Our company is focused on creating and developing a prestigious customer experience! Day to day for our Customer Engagement Representative: · Providing personalized support to each customer · Customer service and sales · Training in customer service and sales · Accurately tracking sales numbers and presentations · Educating our customers on new services and products · Having on-going knowledge of our Client's services and products What we have to offer a Customer Engagement Representative: · Innovation - get in on the ground floor as an entry-level professional · We're fun, and vibrant - we are protective of our corporate culture · Travel - we offer national and international travel opportunities to top performers · Our comprehensive training program Qualifications · Positive Attitude · Excellent Verbal and Written communication skills · Ability to Multi-Task · Enjoys working in a Fast-Paced Environment · Motivated · Leadership Qualities · Team Player · Student Mentality If you love people, love solving problems, and love technology apply now. The process only takes 3 minutes to submit your resume, and if you pass our initial screening we will get back to you within 48 hours. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-49k yearly est. 9h ago
  • Business Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Member service representative job in Orlando, FL

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions and office activities, and handles basic data entry. As a Business Services Specialist II, you will be the first point of contact for our organization, responsible for providing exceptional customer service and efficiently managing incoming inquiries and requests. Your role will be critical in ensuring that visitors, clients, and employees experience a positive and professional interaction when they engage with our company. You will be tasked with quickly assessing the nature of each inquiry and efficiently routing it to the appropriate department or individual, while also handling various administrative tasks to keep the front desk running smoothly. Job Responsibilities: * Perform sale day administration functions, including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc. * Provide quality customer service through fact to face and phone support. Answer questions and provide support. * Perform basic data entry into the AS 400 computer system, and download digital image of vehicles into the system if instructed. * Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents. * Copy data and compile records and reports. Sort and file documents. * Operate office equipment, such as copier, fax machine, scanner, postage machine, etc. * Answer phones, convey messages, and run errands. Greet and assist customers. * Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed. * Prepare outgoing mail with sufficient postage and ensure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer. Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. * Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: * High School Diploma or equivalent required. * Prior clerical or administrative experience required. * Valid Driver's License and safe driving record required. * Good communication and organizational skills required with strong attention to detail. * Basic computer software skills required. * Perform other duties as assigned by management. * Commitment to providing excellent customer service required. * Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive data entry tasks; manual dexterity. * Vision abilities required include close, distance, and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $18.2-27.3 hourly Auto-Apply 14d ago
  • Customer Engagement Representative- Daytona Int'l Speedway

    Driving 101 LLC

    Member service representative job in Daytona Beach, FL

    Join the NASCAR Racing Experience Team at Daytona International Speedway! Are you passionate about customer service/sales and love the thrill of motorsports? NASCAR Racing Experience is seeking enthusiastic and customer-focused individuals to assist our team during on-track events at Daytona International Speedway! What You'll Do: Help customers purchase and upgrade their racing experiences directly at the track. Provide exceptional customer service and ensure every guest has an unforgettable experience. Accurately process sales through a Point-of-Sale system and credit card terminals with precision, while following company policies and procedures. Sell apparel in the trackside souvenir stand Take guest photos Support opening and closing functions when needed Be part of the excitement at one of the most iconic race tracks in the world. Why Join Us? Flexible Opportunities: This is an ongoing event with multiple chances to work with us throughout the year. Exciting Atmosphere: Immerse yourself in the high-energy world of racing. Team-Oriented Environment: Work alongside a passionate and supportive team. Required Qualifications: Proficient with Computers and Microsoft Office Applications Able to work Weekdays and Weekends Remain upright on the feet, particularly for sustained periods of time At least 16 years of age Compensation/Benefits: Base pay with both commission and bonus opportunities based on performance Paid travel opportunities Exclusive NASCAR Racing Experience opportunities Daytona Event Dates: (we ask that if you cannot commit to at least 1/2 of the dates, please do not apply) January 31st February 1st, 2nd, 7th, 8th, 9th, 11th, 12th, 13th, 14th, 15th, 17th,18th, 19th, 20th, 21st, 22nd April 4th, 5th, 6th May 29th, 30th, 31st June 1st, 10th, 11th, 12th, 13th,14th, 15th, 24th, 25th, 26th, 27th, 28th, 29th July 3rd, 4th, 5th, 6th, 9th, 10th, 11th, 12th, 13th, 16th, 17th, 18th, 19th, 20th, 24th, 25th, 26th, 27th August 7th, 8th, 9th, 10th, 14th, 15th, 16th, 25th September 4th, 5th, 6th 7th, 10th, 11th, 12th, 13th, 14th, 24th, 25th, 26th, 27th, 28th October 3rd, 4th, 5th, 24th, 25th, 26th, December 26th, 27th Ready to be part of the action? Apply now and take the first step toward an unforgettable experience with the NASCAR Racing Experience!
    $30k-49k yearly est. Auto-Apply 6d ago
  • Member Service Specialist-7762

    Youfit 3.4company rating

    Member service representative job in Orlando, FL

    Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a welcoming attitude and top-tier customer service. Your primary focus is engaging with members, answering their questions, and ensuring smooth check-ins and transactions. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld. Your ability to build strong connections and maintain a positive environment makes you an essential part of the YouFit team. Compensation At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses. What You'll Do Deliver exceptional customer service by greeting members, guests, and prospects warmly to create a welcoming environment. Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts. Answer phone calls and assist members by providing accurate information, assisting with inquiries, and directing calls as needed. Handle account management and billing by assisting members with account updates, payment processing, and past-due balances. Support retention efforts by engaging with members considering cancellations and offering solutions to retain them. Process transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy. Enforce gym policies and maintain standards by ensuring a safe and respectful environment by upholding club rules and guidelines. Perform opening and closing duties by following established procedures to prepare the facility for members. Assist with gym cleanliness by helping maintain a clean and organized front desk and facility as needed. Create an engaging gym experience by welcoming prospects, understanding their fitness needs, introducing them to the facility, and guiding them through the membership options. What We're Looking For Must be at least 18 years of age. Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored. Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed. Strong customer service skills with the ability to engage positively with members, guests, and prospects. Ability to multitask and stay organized in a fast-paced environment. Basic proficiency in handling transactions, balancing a cash drawer, and following cash-handling procedures. Ability to enforce gym policies professionally and resolve member concerns effectively. Basic computer skills for processing check-ins, updating accounts, and managing member interactions. A team-oriented mindset with a proactive approach to problem-solving and service excellence. Physical Demands This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds. Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits HERE ! Have we proved YOU matter yet? Apply Today! YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
    $19k-26k yearly est. 8d ago
  • Financial Services Representative - State Farm Agent Team Member

    Blake Price-State Farm Agent

    Member service representative job in Winter Garden, FL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Blake Price - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Consult customers with financial planning and investment options. Assist customers with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: Prior financial services experience preferred. Analytical and communication skills. Ability to make presentations to potential customers. Series 6/63/65 or 7 licenses preferred (must be able to obtain).
    $25k-39k yearly est. 6d ago
  • Financial Services Representative State Farm Agent Team Member

    Craig Martin-State Farm Agent

    Member service representative job in Winter Garden, FL

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Were a State Farm Chairmans Circle and Ambassador for Life office, recognized for our commitment to excellence and service. Our team proudly gives back to the community through events like Pizza Fridays, toy drives for homeless children with Matthews Hope Ministry, and other impactful initiatives. With a vibrant team of 9 professionals and over 100 years of combined insurance experience, we foster a supportive, collaborative, and energetic work environment. Be part of a team that values hard work, celebrates success, and gives back to the community. ROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with Craig Martin - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must currently hold their Florida 215 license. Must currently hold Series 6/63/65 or SIE license. Must be able to obtain other relevant financial service licenses. Proven experience working as a financial services representative preferred. Sound knowledge of financial legislation. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-39k yearly est. 17d ago
  • Financial Services Representative - State Farm Agent Team Member

    Kim Varnadore-State Farm Agent

    Member service representative job in Mount Dora, FL

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Financial Services Representative Insurance & Investment Sales Kim Varnadore State Farm Agency Drive Growth. Close Business. Build Financial Futures. Are you a results-driven financial professional with a strong sales foundation and a passion for helping clients build long-term security? The Kim Varnadore State Farm Agency is seeking a high-performing Financial Services Representative who can combine financial expertise with a performance-driven sales mindset. This is a fully licensed position (Life & Health required; FINRA Series 7 and 63 preferred). If youre not yet fully licensed, you must be willing to obtain the necessary credentialswith full agency support. Role Description As a Financial Services Representative, youll guide clients through critical financial decisions, offering tailored insurance and investment strategies that protect assets, build wealth, and strengthen long-term financial stability. Your ability to close business, drive new production, and deliver consultative guidance will directly shape your earning potential and the financial success of the clients you serve. Key Responsibilities Generate New Business Actively market, present, and sell life, health, and financial service products. Identify opportunities through warm leads, referrals, networking, and outbound outreach. Consult & Advise Provide personalized financial guidance including retirement strategies, asset allocation, and portfolio-aligned insurance products. Build & Grow Relationships Cultivate a strong book of business through trust, consistency, and results-driven service. Maintain Compliance Stay current on product offerings, financial regulations, and industry best practices. Qualifications A sales-dominant mindset with a proven track record in financial product sales or life/health insurance sales. 3+ years of financial services, investment advising, or related experience preferred. Strong communication, analytical, and consultative selling skills. Life & Health license required; FINRA Series 7 and 63 strongly preferred. Motivated by performance goals, client impact, and uncapped earning potential. Why Join Kim Varnadore State Farm? High earning potential with competitive base pay + commission + performance bonuses. Full licensing support for qualified candidates. Growth opportunities within a top-performing, client-focused agency. Access to a wide suite of insurance and financial products. A meaningful career where you help clients build and protect their financial futures. Ready to Take the Next Step? If youre a driven financial professional seeking a high-earning, high-impact role with room to grow, wed love to meet you. Apply today and build your future with Kim Varnadore State Farm.
    $25k-39k yearly est. 17d ago

Learn more about member service representative jobs

How much does a member service representative earn in Alafaya, FL?

The average member service representative in Alafaya, FL earns between $17,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Alafaya, FL

$26,000

What are the biggest employers of Member Service Representatives in Alafaya, FL?

The biggest employers of Member Service Representatives in Alafaya, FL are:
  1. Planet Fitness
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