Member service representative jobs in Corvallis, OR - 311 jobs
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Customer Service Specialist
Bilingual Front Desk/Customer Service
Worksource Oregon 3.8
Member service representative job in Salem, OR
A current iMatchSkills account is required prior to referral to the employer.
To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}.
Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/Customer ServiceRepresentative.
The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow.
Minimum Requirements:
- At least 18 years of age
- High school diploma or GED
- Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers
Preferred (Not Required):
- At least 1 year of customer service experience
Job Duties:
- Answer phones
- Review and process applications for new business
- Create client files
- Answer client questions about billing and take payments
- Process cancellations
- Process incoming mail
- Electronic delivery of policies
- Work directly with mortgage companies and financial institutions
- Document review
Employer Notes:
- Employer conducts a drug test and background check
Hours and Wage
- Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch
- $20 to $22, depending on experience
- Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)
Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service.
$28k-35k yearly est. 2d ago
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Customer Service Specialist 1
Recology 4.5
Member service representative job in McMinnville, OR
The role of Customer Service Specialist: Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Essential Responsibilities * Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
* Other duties as assigned
Qualifications
* High school diploma or GED required.
* Bachelor's degree preferred.
* 0 - 2 years of related experience and/or training.
Recology Offers
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
Supplemental Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
$32k-38k yearly est. 18d ago
(INSTORE) Teller/Branch Service Specialist - W Eugene
Onpoint Credit Union 4.0
Member service representative job in Eugene, OR
We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community.
OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!
Job Summary:
As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union.
Responsibilities:
Deliver exceptional memberservice through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
Processes and accurately document all teller transactions according to established procedure.
Understands and determines acceptability of negotiable items and member identification.
Identifies and addresses members' questions and concerns to offer solutions.
Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff membersor opens product/service as appropriate.
Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
Maintains cash drawer and balances within guidelines established by Credit Union.
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Perform any additional duties as required by the Management Team.
Actively work to meet or exceed product and service cross-sale goals.
Knowledge, Skills & Abilities:
Ability to coordinate a variety of assignments simultaneously and prioritize work.
Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
Demonstrates a high level of memberservice, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
Ability to comprehend and adhere to compliance requirements.
Physical Requirements:
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Demonstrates a sense of urgency when assisting members.
Job Qualifications:
High School graduate or GED required.
A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.
Bilingual skills are highly desired.
Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential.
See what it is like to be a Teller at OnPoint: **********************************************
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.
$22 hourly 9d ago
Member Service Representative I
Selco Community Credit Union 3.4
Member service representative job in Albany, OR
Compensation * Base Salary: * The full salary range for the MemberServiceRepresentative I position is $19.70 to $26.90 per hour, with new hires generally starting between $22.10 to $24.50 per hour, based on relevant knowledge, skills, education, and experience.
* Spanish-language differential: Candidates who pass the Spanish language assessment will be eligible to earn an additional $1-$2 per hour.
* Incentives: This position is eligible for monthly incentives that range from $5.00 to $75.00 per sold product orservice.
* Annual Incentive: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year's strategic business goals. This incentive is calculated using the team member's prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%).
Benefits
Our team's well-being is a priority, and we're proud to offer a comprehensive and holistic benefits package for team members and their families.
* Medical, dental, vision, long-term disability, and life insurance
* 401(k) retirement plan (with guaranteed employer contributions)
* Paid time off for personal and volunteer hours, as well as 10 paid holidays per year
* Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.
Check out our complete benefits list here!
Position Overview
The MemberServiceRepresentative I provides an exceptional service experience for SELCO Community Credit Union's members, team members, and guests.
SELCO Core Essential Functions
* Demonstrate adaptability and leadership skills, and uphold SELCO's Mission Statement, Corporate Values, Service Promises and Exceptional Customer Service Standards.
* Adhere to federal and state regulations, SELCO policies, confidentiality requirements, and other compliance obligations.
* Interact with internal and external customers in a warm and friendly manner, demonstrate a sincere interest and willingness to help.
* Consistently achieve individual performance goals and contribute to department and organizational objectives.
* Represent SELCO with a high level of integrity and professionalism.
* Adapt to and support change to accomplish SELCO's goals and objectives.
* Actively participate in and/or lead required meetings and trainings.
* Perform other duties as assigned.
Position-specific Essential Functions
* Provide memberservice and perform duties with a high level of accuracy, efficiency and in alignment with service expectations, instructions, policies and procedures including:
* a. Build and develop member relationships by asking open-ended questions and identifying member needs.
* b. Routine teller services i.e., counting and documenting cash, posting transactions, etc.
* c. Complex teller services i.e., GL entries, vault balancing, etc.
* d. Basic memberservice i.e., processing ACH, card, wire, and account change requests.
* Assist team members and other departments, as needed.
* Demonstrate initiative to help protect the member and SELCO from losses by detecting errors and taking action to prevent fraud.
Skills and Abilities
The position requires:
* Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back.
* Ability to discover member needs to effectively cross-sell SELCO's products and services.
* Effective communication and active listening skills through all methods of interaction (e.g. in person, via phone, and in writing).
* Basic math and cash handling skills.
* Strong computer and software skills, including Microsoft Office 365 applications.
* Strong knowledge of computer systems, including knowledge of systems as it applies to department usage.
* Strong interpersonal skills with the ability to work collaboratively with others.
* Excellent time management, prioritization, and organizational skills with a high level of initiative, accountability, and flexibility to adapt to changing business needs and deadlines.
* Strong problem resolution and problem prevention skills.
* Willingness and ability to receive, give, and apply coaching and feedback.
* Ability to work accurately with close attention to detail.
* Strong analytical skills and ability to use experience-related knowledge and good judgment to make sound, logical decisions.
* Ability to maintain confidentiality of sensitive information.
* Work ethic that includes dependability, punctuality, and a professional appearance and demeanor.
* Ability to perform and complete tasks despite background noise and interruptions.
Education and Experience
* High school diploma or equivalent; and
* At least six (6) months of cash handling and customer serviceor sales experience; and
* Must be bondable.
Physical Demands
While performing the job duties, approximately 80% of the time is spent stationery, with the remaining time spent moving around work areas. Frequent communication occurs in person, over the phone, and in writing. This position requires the ability to view a computer screen and interpret printed materials and other documents. This position requires the ability to lift and transport up to 25 pounds, and there is an occasional need to stoop, kneel, or reach to access documents, equipment, and supplies.
Interaction and Work Environment
Reports to: Branch Supervisor, Assistant Branch Manager, Branch Manager, Senior Branch Manager
Work areas are inside in a climate-controlled environment with background noise.
Material and Equipment Used
Computer, phone, scanner, copier, fax machine, web camera, black light, calculator/ten-key, card embosser, cash dispensers/recyclers, coin machine, currency counter, drive-up equipment, security equipment, tablet, and general office supplies
Acknowledgement
I have received and reviewed a copy of the MemberServiceRepresentative I . I understand that this job description is not a contract of employment and in no way changes the at-will nature of the employment relationship with SELCO Community Credit Union.
$19.7-26.9 hourly 6d ago
Customer Service Rep(07256) - 772 Main St
Domino's Franchise
Member service representative job in Dallas, OR
Job Description
CSR wanted
$30k-39k yearly est. 4d ago
Customer Service Representative 832457
Selectemp 3.8
Member service representative job in Albany, OR
Customer ServiceRepresentative Schedule: 11am to 7pm, M-F Pay:
18.00 - 20.00
Join a team where your customer-first mindset and problem-solving skills make a real impact. Selectemp is partnering with a local warehouse operation to find a Customer ServiceRepresentative who thrives in a fast-paced environment, enjoys helping others, and can keep things running smoothly from the front desk to the warehouse floor.
What You'll Be Doing Deliver Exceptional Service
You'll be the first point of contact for customers, drivers, and visitors, creating a welcoming experience from the moment they reach out.
Communicate by phone, email, and in person with professionalism and kindness
Verify inventory availability and help keep orders accurate
Process shipping and receiving paperwork
Respond quickly to questions, concerns, and requests
Be the Connector
You're the bridge between the warehouse team and the customer - keeping communication clear and work flowing smoothly.
Partner closely with Inventory Control, the Warehouse team, and Customer Service Lead
Support customer accounts and coordinate holds, releases, and updates
Solve Problems with Confidence
When issues come up, you stay calm, get curious, and work toward a solution.
Investigate general customer concerns
Forward claims and discrepancies to the correct department
Offer ideas that strengthen processes and customer partnerships
Keep Things Organized
You're detail-oriented and love a system that makes sense.
Maintain clean, accurate electronic communication and files
Confirm orders and receipts in the WMS system
Support office flow with phones, scheduling, documentation, and more
What You Bring
A genuine customer-first mindset
Friendly, patient, and compassionate communication
Strong listening skills and awareness of tone and body language
Team-oriented approach - you like helping everyone win
Confidence using computers, email, Word, Excel, and Google Apps
Solid organizational habits and comfort with detailed records
Ability to adapt, stay engaged, and learn on the fly
Why Work With Selectemp
We're more than a staffing agency - we're a partner in your success. We believe in showing gratitude, staying engaged, communicating openly, and doing the right thing, always. When you choose Selectemp, you get:
Support from a team that truly cares
Opportunities to grow your skills and confidence
A workplace where your contributions matter
Ready to make an impact? Apply today. Let's Make It Happen
$31k-38k yearly est. 4d ago
Test Content Services Specialist
Psi Services 4.5
Member service representative job in Salem, OR
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 11d ago
Access Services Specialist
UO HR Website
Member service representative job in Eugene, OR
Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0
Review of Applications Begins
closes March 30, 2025 (updated).
Special Instructions to Applicants
To ensure consideration, a complete application must include:
1. A current resume/CV.
2. A cover letter demonstrating your skills and experience working in libraries.
Department Summary
About the University
The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland.
About the UO Libraries:
The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs.
The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy.
The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations.
About Data, Access, Research, and Teaching Services:
Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology.
The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials.
About Access and Delivery Services:
Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing.
Position Summary
The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division.
Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants.
The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance.
Schedule:
Fall, Winter, and Spring Academic Terms
Monday: 1:00 pm - 10:00 pm
Tuesday: 1:00 pm - 10:00 pm
Friday: 11:15 am - 8:15 pm
Saturday: 9:15 am - 6:15 pm
Sunday: 9:15 am - 6:15 pm
Intersessions and Summer Academic Terms:
Monday - Friday 10:15 am - 7:15 pm
Knight Library building hours and employee schedules are subject to change.
Minimum Requirements
• Bachelor's degree plus two years of library experience within the last five (5) years; OR,
• Four (4) years of library experience within the last five (5) years;
• AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems).
Professional Competencies
• Ability to consistently provide professional and user-focused customer service.
• Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners.
• Ability to manage time appropriately to complete assignments with a high quality of work.
• Ability to collaborate effectively with others to balance workloads and meet deadlines.
• Ability to think critically and problem-solve.
• Ability to adapt to new situations, technologies, and processes.
• Ability to work within and foster a diverse work environment.
Preferred Qualifications
• Experience using the Ex Libris Alma/Primo integrated library system.
• Experience supervising, overseeing, or leading the work of colleagues or volunteers.
• Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development.
• Experience explaining and enforcing compliance with policies and regulations.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
$19.7-29.7 hourly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Suzanne Bodlovic-State Farm Agent
Member service representative job in Corvallis, OR
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k)
Dental insurance
Vision insurance
ROLE DESCRIPTION:
Be on the frontline of helping others.
Do you enjoy working with people and making meaningful connections? Make a difference with The Bodlovic Group in your community today! As a Customer ServiceRepresentative - State Farm Agent Team Member with Suzanne Bodlovic - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Ability to resolve complex customer issues
Excellent communication skills written, verbal and listening
Pride in getting work done accurately and timely
People-oriented
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
#ZP
$30k-39k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Christian Sammons-State Farm Agent
Member service representative job in Salem, OR
Job DescriptionBenefits:
Health insurance
Paid time off
Vision insurance
Are you empathetic, driven, and passionate about building lasting relationships? Do you enjoy connecting with people and making a meaningful impact in your community? If so, working with a State Farm independent contractor agent could be the perfect opportunity for you! At our agency, youll have the chance to develop long-term relationships with clients, provide personalized insurance solutions, and grow your career in a supportive and process-driven environment.
What Winning Looks Like
090 Days
Earn Oregon Property & Casualty (P&C) license (agencyfunded)
Master our Story Brandbased conversation flows
Place first 25 bundled policies with 90 % retention
12 Months
Hold P&C + Life/Health licenses; maintain 95 % renewal rate
Consistently write 50 + new policies per month; exceed retention, crosssell, and clientsatisfaction KPIs
Mentor new hires and qualify for Team Lead track
Responsibilities
Guide & Protect: uncover goals, frame solutions, and position our agency as the lifetime mentor in the clients story
Relationship Stewardship: run disciplined followup cadences that deepen trust and surface lifestage changes
Growth Catalyst: cultivate referrals, community events, and AIassisted list miningno robodial scripts
Process Champion: follow our Quote Accountability Engine, CRM, and automations so nothing falls through the cracks
Team Collaborator: work shouldertoshoulder with a bilingual, serviceobsessed crew that puts relationships first
MUSTHAVES
Fluent Spanish & English (spoken and written)
Empathetic peoplefirst, productsecond mindset with the courage to ask for the business
Comfort with structured workflows and AIenabled tools (CRM, scripting, N8N)
Detail disciplinelicenses, followups, and compliance always on point
Ability to secure Oregon P&C license within 30 days and Life/Health within 120 days (we pay fees & coaching)
As an Agent Team Member, you will receive...
Comprehensive Benefits:
Base Pay: $45,000 $60,000
Performance Bonus: up to $30,000 tied to production & retention
Year1 Total Target: $75,000 $90,000
Simple IRA with 3 % employer match
75 % paid Health / Vision (employee)
6 PTO days + 7 holidays from day one
Flexible start/end times to honor family commitments
Companyfunded professional development & State Farm coursework
Why Join Us?
At our agency, we pride ourselves on building meaningful connectionsnot only with our clients but within our team. We are a small, family-oriented group that values camaraderie and community involvement. Youll have the opportunity to make a real difference in the lives of our bilingual community members while advancing your career in a supportive and growth-focused workplace.
Join Our Team!
Take the next step in your career and join a team that makes a difference in our bilingual community. If youre motivated, empathetic, and ready to grow, please complete our application. We cant wait to meet you and discuss how you can contribute to our team!
LEGAL & EEO STATEMENTS
This position is with a State Farm independent contractor agent, not State Farm Mutual Automobile Insurance Company or its affiliates. Employees of State Farm agents must obtain appropriate licensing and are not employees of State Farm.
$45k-60k yearly 11d ago
Customer Service Representative - Customer Care
New Horizons 4.1
Member service representative job in Eugene, OR
Hours of Work: Wednesday-Saturday 8:00am-6:30pm Hi. We're New Horizons In-Home Care. We're looking to hire Customer Service Specialists to join our award-winning, people-first in-home care company. If you're looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you've come to the right place!
Why people love working at New Horizons:
We're a people first company. We're proud of our popular employee incentive program, where you can earn prizes such as a tablet, a new TV, a spa day, a weekend getaway, spot bonuses, and more! We're proud of our vibrant employee community. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit-which you can use toward cooking classes, CPR certifications, wellness courses, and more.
Health benefits-opt in to medical, vision and dental coverage, and telemedicine
Paid time off-to take care of yourself and your family
Paid maternity leave-access and support for paid maternity leave
Responsibilities:
Deliver a warm first impression for callers
Handling and directing a high volume of incoming calls
Assist clients with schedule changes
Assist Caregivers with timekeeping issues or driving directions
Support Scheduling with Caregiver or Client notifications
Receive and process calls from potential clients, care providers, family members, hospital staff and other medical professional staff
Keep excellent documentation and records
Qualifications:
Warm, energetic personality who loves to connect with people
Preferred knowledge of in-home care or healthcare field
Possess strong communication skills
Ability to multi-task and stay calm and be a team player in a fast paced environment while ensuring attention to detail
High school diploma/GED and at least 6 months of administrative experience
Proficient computer and typing skills
Position is not remote
If you meet these qualifications, and you would like to be part of our amazing team, please apply or contact us @ ************
We look forward to meeting you!
$31k-40k yearly est. 7d ago
Annual Reports Client Service Representative
Corporation Service Co (AKA: CSC
Member service representative job in Salem, OR
Client ServiceRepresentative - Annual Reports Salem, OR (Onsite) Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client ServiceRepresentative for our Annual Report Prep & File team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you'll be doing:
* Build relationships with our clients to better understand their unique needs and concerns
* Research, analyze, review, and process legal documents
* Fulfill requests and answer questions for internal and external customers via phone or electronically
* Provide excellent client service to both internal and external clients
* Manage client portfolios and organize workflow to meet clients' time frames and demands
* Data entry of client information, electronic filing, and retrieval of documents
* Navigate between multiple databases quickly and accurately
* Recommend process improvements where applicable
* Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
* At least 5 years of experience working in a business to business customer serviceor administrative capacity
* Energetic self-starter who thrives in a fast-paced, team-oriented environment
* Attention to detail and accuracy
* Strong research skills
* Strong prioritization and time-management skills
* Flexibility and agility, with the ability to multitask
* Problem-solving skills
* Strong computer skills and proficiency in MS Office, Word, and Excel
* Excellent verbal and written communication skills
* Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current starting salary is $50,000 per year.
#LI-LE1 #CSCServiceCareers #CSCCustomerService
$50k yearly 60d+ ago
Client Services Representative/MLA2
Brigham and Women's Hospital 4.6
Member service representative job in Salem, OR
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Monday through Friday
8:30AM - 5:00PM
rotating every-fourth-weekend and holiday.
Job Summary
* Follows proper telephone etiquette for answering incoming and outgoing telephone calls.
* Answers all telephone calls in a timely manner. Identifies self by name and department when answering incoming telephone calls. Does not transfer telephone calls to another person or department without informing recipient of who is calling and the reason for the transfer. Informs the caller that they will be transferring the call to the appropriate person gives the caller the phone number and their name in case the call is disconnected.
* Successfully answers all inquiries while promptly and accurately assisting patient's, clinicians and colleges obtaining the proper resolution to the inquiry.
* Carefully documents all Client Calls in the Beaker making sure to have accurate documentation
* Is careful to assign to the appropriate department pertaining to the call.
* Monitors the follow-up list per Laboratory protocol.
* Provide clerical and support services, including answering phones and communicating critical, STAT, or lab results to the appropriate department or licensed care provider. Ensure all calls are properly documented in accordance with established protocols.
* Faxes or calls as requested.
* Print nursing home labels.
* Print nursing home requisitions.
* Enter safety events into our RL system.
* Cover specimen processing as needed.
* Cover home care outreach as needed.
* Utilize Faxcom to index and file electronically received lab orders.
* Scan and transcribe paper orders into Epic.
Qualifications
* High School diploma or GED required
* 1-2 years required previous lab, health care, customer service
Additional Job Details (if applicable)
* Laboratory Requires intense attention and concentration.
* Ability to handle several processes concurrently.
* Ability to deal with a wide range of personalities.
* Basic computer skills.
* Previous laboratory experience strongly preferred: Hands-on experience working in a laboratory setting, including familiarity with lab procedures, equipment, and safety protocols.
* Previous laboratory experience strongly preferred as a Medical Lab Assistant, Phlebotomist, or Client ServicesRepresentative.
* Medical Terminology certification strongly preferred
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
* /
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$47k-65k yearly est. Auto-Apply 12d ago
Customer Service Representative - State Farm Agent Team Member
Cody Fleming-State Farm Agent
Member service representative job in Springfield, OR
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Cody Fleming - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$30k-39k yearly est. 27d ago
Residential Services Specialist (Youth and Family Specialist)
Catholic Community Svcs Foundation
Member service representative job in Mount Angel, OR
Want work that makes a difference?
Help children, youth and families in your community.
Help at-risk families stay together.
Help families learn healthy child and parent development skills.
If this sounds like you, JOIN the team and be a CHAMPION!
Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for over 85 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff. Join us today and become a champion in the lives of others!
Pay: $17.04 - $20.25 / Hour (depending on experience and education)
Location: Mt. Angel
Type: Full Time Swing & NOC shifts.
Benefits we provide:
4 weeks Accrued Paid Time Off (PTO) per year
Employer contribution to Employee/Spouse/Dependent medical coverage
401(k) Retirement Plan Employer Match
Flexible Spending Accounts Medical/Dependent Care (FSA)
Health Savings Account (HSA)
Group Life Insurance Plan
6 Paid Holidays/ Holiday Pay
Mileage Reimbursement
Jury Duty Paid Leave
Bereavement Leave
Wellness Activity Discounts
Annual performance evaluations and pay increases
Employee appreciation events
Employee Assistance Program
Legal Guidance
Work-life Solutions
Will Preparation
Emotional/financial guidance
Additional Benefits Offered:
Multiple Dental Plan Options
Vision Plan Options
Voluntary Life & AD&D Insurance
Supplemental Insurance
Discount Gym Memberships with Certain Medical Enrollment
Employee Referral Program
On the job training and CPR/First Aid certification
General Position Summary
The primary function is to work directly with families to guide and assist them in areas including but not limited to their own development and self-sufficiency, effectively managing the activities associated with a clean and sober living environment, child welfare reunification process, and offering practical resources to empower residents in achieving stability in education, housing and employment as needed. This position provides hands on skill development and implements support designed to achieve specific outcomes as well as to provide a safe, structured, and nurturing effective transitional living community for families in a 24/7 facility.
Minimum Qualifications
High School Diploma or equivalent and
Reliable transportation, valid Oregon driver's license (or the ability to obtain a valid Oregon driver's license within 30 days of hire) with a driving record that permits coverage under the agency's corporate auto liability policy.
** Note: Per State Contract, if candidate indicates they are in recovery (reached sobriety), they must have a minimum of two years sobriety. **
Preferred Qualifications, Skills, Knowledge, and Abilities
Experience administering medication in a regulated or supervised setting.
Experience implementing service plans.
Experience collaborating with medical, mental health (including suicide prevention), substance use treatment programs, homeless shelters, educational institutions, and a range of social service organizations.
Experience supporting families facing poverty, foster care involvement, housing instability, employment barriers, and transitional services in the public and private sector.
Familiarity with Oregon Department of Human Services (ODHS) programs, especially those related to child welfare, self-sufficiency, and housing, and the ability to navigate and advocate within these systems on behalf of residents.
Supervisory Responsibility
None
Required to Demonstrate Skills, Knowledge, and Abilities to/of
Developmental needs and challenges faced by young mothers, including physical, emotional, and social aspects.
Apply trauma-informed principles when working with residents who may have experienced adverse childhood experiences, fostering a supportive and empathetic environment.
Working with diverse populations, demonstrating sensitivity to various cultural backgrounds and experiences.
Proficiency in essential computer skills, including Outlook, Microsoft Word, and Excel, for managing case files and documentation.
Strong understanding of person-centered approaches to support the unique needs of residents at Father Taaffe program.
Develop, implement, and monitor individualized Service Plans, ensuring alignment with residents' goals and needs.
Sound judgment and decision-making skills for complex or high-stress situations.
General knowledge of the 5 Protective Factors framework to support family well-being and child development.
Complete tasks accurately, meet deadlines, and manage time effectively
Effective written and verbal communication skills for clear and respectful interactions.
Flexibility and willingness to cover shifts and adapt to changing staffing needs to support program continuity.
Adhere to program regulations and protocols, ensuring compliance and accountability.
Essential Position Functions and Key Work Processes
ALL Residential Service Specialists:
Mentor and guide individuals and families of any age through activities of daily living, promoting self-sufficiency and resilience.
Maintain clear professional boundaries while providing empathetic support to individuals and families.
Collaborate with the Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate individual and family strengthening activities.
Engage individuals and families in parenting and life skills development to foster stability and personal growth.
Assist individuals and families in accessing community resources and services.
Adhere to organization identified best practices and methods related to parenting techniques and life skills.
Assist individuals and families to implement and monitor service plans, safety plans and transition plans.
Administer medications responsibly with a regulated and safe environment, following facility protocols.
Implement person-centered thinking and planning while working with individuals and families in the program(s).
Document daily progress of residents and provide constructive feedback regarding additional strategies or supports that may be beneficial.
Assist the Program Manager/Director in reporting and coordinating all maintenance repairs to ensure facility upkeep and safety.
Report all incidents per program and organizational policy and ensure proper documentation of incidents in accordance with safety protocols.
Ensure that vacated participant rooms and common areas are thoroughly cleaned and prepared for new individuals and families, verifying the condition of furniture, appliances, and reporting any necessary repairs or replacements according to program policy.
Maintain cleanliness throughout the facility, performing daily cleaning tasks including but not limited to sweeping, mopping, and overseeing resident chore completion.
Residential Service Specialists primary assignment - Transitional Living Center (TLC)
Primary function is to work directly with families who currently have an open case with the Oregon Department of Human Services (ODHS) Child Welfare or Self Sufficiency Programs and are experiencing housing instability, employment barriers and temporarily live at TLC.
Support YFS Program Manager as needed to provide orientation for new families living at TLC.
Collaborate with Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate family strengthening activities
Residential Service Specialists primary assignment - Father Taaffe Homes (FTH)
The primary function of this position is to work directly with pregnant and newly parenting mothers aged 12-20 who are experiencing adversity and challenges to self-sufficiency while living temporarily in the Father Taaffe Program.
Support the Program Manager/Director in providing orientation for new families moving into the Father Taaffe Program, ensuring they understand the policies and resources.
Run errands as needed, such as picking up donations or transporting residents, to support program operations.
Secondary Position Functions
Back up other RSS staff in other YFS programs as assigned.
Other duties as assigned by program supervisor/director.
Participate in process improvement, events or committees within the program/organization as assigned by program supervisor/director.
Standard Expectations
Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast.
Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook.
Follow all safety measures as required by OSHA and Catholic Community Services.
Follow confidentiality expectations regarding the internal and external people we serve.
Understand and adhere to the Principals of Catholic Social Teaching.
Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, and support the program's cultural competency goals.
Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals.
Use a solution focused/problem solving approach when conducting agency business.
Provide and maintain professional, respectful communication with all persons while representing CCS.
Job Complexity
Handle multiple tasks at one time and meet deadlines.
Work with a diverse population of people.
Work autonomously.
Flexible and work in a sometimes fast paced environment.
$17-20.3 hourly Auto-Apply 60d+ ago
Residential Services Specialist (Youth and Family Specialist)
Ccswv
Member service representative job in Mount Angel, OR
Want work that makes a difference?
Help children, youth and families in your community.
Help at-risk families stay together.
Help families learn healthy child and parent development skills.
If this sounds like you, JOIN the team and be a CHAMPION!
Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for over 85 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff. Join us today and become a champion in the lives of others!
Pay: $17.04 - $20.25 / Hour (depending on experience and education)
Location: Mt. Angel
Type: Full Time Swing & NOC shifts.
Benefits we provide:
4 weeks Accrued Paid Time Off (PTO) per year
Employer contribution to Employee/Spouse/Dependent medical coverage
401(k) Retirement Plan Employer Match
Flexible Spending Accounts Medical/Dependent Care (FSA)
Health Savings Account (HSA)
Group Life Insurance Plan
6 Paid Holidays/ Holiday Pay
Mileage Reimbursement
Jury Duty Paid Leave
Bereavement Leave
Wellness Activity Discounts
Annual performance evaluations and pay increases
Employee appreciation events
Employee Assistance Program
Legal Guidance
Work-life Solutions
Will Preparation
Emotional/financial guidance
Additional Benefits Offered:
Multiple Dental Plan Options
Vision Plan Options
Voluntary Life & AD&D Insurance
Supplemental Insurance
Discount Gym Memberships with Certain Medical Enrollment
Employee Referral Program
On the job training and CPR/First Aid certification
General Position Summary
The primary function is to work directly with families to guide and assist them in areas including but not limited to their own development and self-sufficiency, effectively managing the activities associated with a clean and sober living environment, child welfare reunification process, and offering practical resources to empower residents in achieving stability in education, housing and employment as needed. This position provides hands on skill development and implements support designed to achieve specific outcomes as well as to provide a safe, structured, and nurturing effective transitional living community for families in a 24/7 facility.
Minimum Qualifications
High School Diploma or equivalent and
Reliable transportation, valid Oregon driver's license (or the ability to obtain a valid Oregon driver's license within 30 days of hire) with a driving record that permits coverage under the agency's corporate auto liability policy.
** Note: Per State Contract, if candidate indicates they are in recovery (reached sobriety), they must have a minimum of two years sobriety. **
Preferred Qualifications, Skills, Knowledge, and Abilities
Experience administering medication in a regulated or supervised setting.
Experience implementing service plans.
Experience collaborating with medical, mental health (including suicide prevention), substance use treatment programs, homeless shelters, educational institutions, and a range of social service organizations.
Experience supporting families facing poverty, foster care involvement, housing instability, employment barriers, and transitional services in the public and private sector.
Familiarity with Oregon Department of Human Services (ODHS) programs, especially those related to child welfare, self-sufficiency, and housing, and the ability to navigate and advocate within these systems on behalf of residents.
Supervisory Responsibility
None
Required to Demonstrate Skills, Knowledge, and Abilities to/of
Developmental needs and challenges faced by young mothers, including physical, emotional, and social aspects.
Apply trauma-informed principles when working with residents who may have experienced adverse childhood experiences, fostering a supportive and empathetic environment.
Working with diverse populations, demonstrating sensitivity to various cultural backgrounds and experiences.
Proficiency in essential computer skills, including Outlook, Microsoft Word, and Excel, for managing case files and documentation.
Strong understanding of person-centered approaches to support the unique needs of residents at Father Taaffe program.
Develop, implement, and monitor individualized Service Plans, ensuring alignment with residents' goals and needs.
Sound judgment and decision-making skills for complex or high-stress situations.
General knowledge of the 5 Protective Factors framework to support family well-being and child development.
Complete tasks accurately, meet deadlines, and manage time effectively
Effective written and verbal communication skills for clear and respectful interactions.
Flexibility and willingness to cover shifts and adapt to changing staffing needs to support program continuity.
Adhere to program regulations and protocols, ensuring compliance and accountability.
Essential Position Functions and Key Work Processes
ALL Residential Service Specialists:
Mentor and guide individuals and families of any age through activities of daily living, promoting self-sufficiency and resilience.
Maintain clear professional boundaries while providing empathetic support to individuals and families.
Collaborate with the Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate individual and family strengthening activities.
Engage individuals and families in parenting and life skills development to foster stability and personal growth.
Assist individuals and families in accessing community resources and services.
Adhere to organization identified best practices and methods related to parenting techniques and life skills.
Assist individuals and families to implement and monitor service plans, safety plans and transition plans.
Administer medications responsibly with a regulated and safe environment, following facility protocols.
Implement person-centered thinking and planning while working with individuals and families in the program(s).
Document daily progress of residents and provide constructive feedback regarding additional strategies or supports that may be beneficial.
Assist the Program Manager/Director in reporting and coordinating all maintenance repairs to ensure facility upkeep and safety.
Report all incidents per program and organizational policy and ensure proper documentation of incidents in accordance with safety protocols.
Ensure that vacated participant rooms and common areas are thoroughly cleaned and prepared for new individuals and families, verifying the condition of furniture, appliances, and reporting any necessary repairs or replacements according to program policy.
Maintain cleanliness throughout the facility, performing daily cleaning tasks including but not limited to sweeping, mopping, and overseeing resident chore completion.
Residential Service Specialists primary assignment - Transitional Living Center (TLC)
Primary function is to work directly with families who currently have an open case with the Oregon Department of Human Services (ODHS) Child Welfare or Self Sufficiency Programs and are experiencing housing instability, employment barriers and temporarily live at TLC.
Support YFS Program Manager as needed to provide orientation for new families living at TLC.
Collaborate with Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate family strengthening activities
Residential Service Specialists primary assignment - Father Taaffe Homes (FTH)
The primary function of this position is to work directly with pregnant and newly parenting mothers aged 12-20 who are experiencing adversity and challenges to self-sufficiency while living temporarily in the Father Taaffe Program.
Support the Program Manager/Director in providing orientation for new families moving into the Father Taaffe Program, ensuring they understand the policies and resources.
Run errands as needed, such as picking up donations or transporting residents, to support program operations.
Secondary Position Functions
Back up other RSS staff in other YFS programs as assigned.
Other duties as assigned by program supervisor/director.
Participate in process improvement, events or committees within the program/organization as assigned by program supervisor/director.
Standard Expectations
Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast.
Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook.
Follow all safety measures as required by OSHA and Catholic Community Services.
Follow confidentiality expectations regarding the internal and external people we serve.
Understand and adhere to the Principals of Catholic Social Teaching.
Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, and support the program's cultural competency goals.
Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals.
Use a solution focused/problem solving approach when conducting agency business.
Provide and maintain professional, respectful communication with all persons while representing CCS.
Job Complexity
Handle multiple tasks at one time and meet deadlines.
Work with a diverse population of people.
Work autonomously.
Flexible and work in a sometimes fast paced environment.
$17-20.3 hourly Auto-Apply 60d+ ago
Customer Service Representative
Teresa Lulay-State Farm Agency
Member service representative job in Salem, OR
Job Description
Teresa M. Lulay - State Farm Agency, located in Salem, OR is currently looking for a talented, caring, professional to join our team as a Customer ServiceRepresentative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer ServiceRepresentative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
Answer phones and greet clients
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
You will receive:
Salary plus Commission/Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Property Casualty license (must be able to obtain within 30 days)
Life and Health license (must be able to obtain within 30 days)
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$30k-39k yearly est. 14d ago
Automotive Customer Service Rep - Excellent Benefits & Teamwork
Mechanics & Body Shops Marketplace
Member service representative job in Hubbard, OR
Are you a friendly and pleasant person with customer service skills interested in developing a career in the automotive service industry? Do you enjoy teamwork and camaraderie?
We are a reputable auto repair business in the small town of Hubbard, OR and we have been servicing cars for the past 18 years. Our employees are important to us and we take great care of them. We're looking for a Customer ServiceRepresentative who wants to learn and grow into a service advisor role.
Scope of Work
Greet customers
Answer phones and take appointments
Support Service Manager with writing service
Conduct inventory, order parts and receive parts
Benefits for Customer ServiceRepresentative (CSR)
Medical, dental and vision insurance benefits
401\-K retirement benefit with employer matching (that's tax\-deferred free money)
Paid vacation that gradually increases to 3 weeks per year after 5 years
Paid time off (PTO)
Paid holidays
Monday to Friday 8AM to 5PM - No weekends!
Opportunities for 5 hours per week of overtime
Great opportunity for career growth
Teamwork and camaraderie
A place you can be proud to work at and call home!
Qualifications of Customer ServiceRepresentative (CSR)
If you are a customer service rep with a great positive attitude willing to learn and grow, we would love to meet with you. Computer skills and some experience in the automotive industry are highly desirable. A valid Driver's License is required.
Related keywords:
automotive service advisor, service writer, service manager, CSR, customer servicerepresentative
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$25 hourly 60d+ ago
Financial Service Representative
First Community Credit Union of Oregon 3.8
Member service representative job in Dallas, OR
Schedule: Full-Time, Monday through Friday
If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!
You are the key to assisting our members with personalized solutions to enhance their banking experience with the best financial products in Oregon. Skill expectations include: Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
High School Diploma or Equivalent
Cash Handling & Customer Service Experience
Ability to assist with complex financial transactions in person or by telephone
Prior Lending Experience (preferred, but not required)
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$26k-32k yearly est. Auto-Apply 13d ago
Customer Service Representative - State Farm Agent Team Member
Jim Kuhlman-State Farm Agent
Member service representative job in Lebanon, OR
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
For over 22 years, our State Farm agency has been proudly serving the Corvallis community with a dedicated team of 17 professionals. We offer a supportive and collaborative work environment focused on mentorship and growth, with a strong track record of developing future leadersfive of our former team members have gone on to become State Farm agents themselves. Team members enjoy a variety of benefits, including a 401K plan, monthly commissions and bonuses, paid time off, flexible hours, opportunities for advancement, and a hiring bonus.
Our agency is deeply rooted in the community, actively supporting organizations like Young Life, the Corvallis Fire Department, and the Corvallis Knights baseball team. Jim, our agency owner, volunteers as a guest teacher at Oregon State University and contributes to initiatives with the Corvallis School District, Neighborhood Housing, Habitat for Humanity, and more. His dedication to both business and community earned him the 2016 Businessperson of the Year award from Celebrate Corvallis. With a background in education and ministry, Jim brings a unique leadership style that emphasizes mentorship, personal growth, and a people-first approach to business.
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Jim Kuhlman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$30k-39k yearly est. 19d ago
Learn more about member service representative jobs
How much does a member service representative earn in Corvallis, OR?
The average member service representative in Corvallis, OR earns between $25,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Corvallis, OR
$32,000
What are the biggest employers of Member Service Representatives in Corvallis, OR?
The biggest employers of Member Service Representatives in Corvallis, OR are: