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HH-60W Aviano Technical Service Representative- EXPAT ITALY
Lockheed Martin Corporation 4.8
Member service representative job in Stratford, CT
LOCATED IN ITALY' WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.
WHAT WE'RE DOING
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.
THE WORK
This is a Sikorsky Technical ServiceRepresentative (TSR) position that will be based at Aviano Air Base, Italy. The TSR will be responsible for providing Organizational, level support for the HH-60W Combat Rescue Helicopter. This position will be performed onsite 100% of the time with occasional travel to support the customer.
The TSR will provide as needed maintenance support for aircraft assigned to Aviano Air Base to include contingency or as necessary, operations at other locations. I/A/W applicable technical directives and keeping safety as a top priority, the TSR shall troubleshoot, repair, modify, service and inspect aircraft and engine systems to maintain aircraft during the following maintenance situations: daily flight operations, daily scheduled maintenance, daily unscheduled maintenance, back shop support, phase maintenance, and all AD, and ASB message requirements. TSRs shall provide support for Maintenance Test Flight (MTF), Functional Check Flights (FCF) and recovery of aircraft at remote location to include riding as a passenger in the aircraft to perform maintenance as required. The TSR must be able to work with customer mechanics, leads, quality inspectors, supply, managers. The TSR will coordinate their efforts with the assigned Field ServiceRepresentatives (FSR) for engineering reach-back support.
US Citizenship is required
WHY JOIN US
Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization.
Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs.
Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success.
Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as competitive salary offerings.
Cutting-Edge Technology: Be part of a dynamic and forward-thinking work environment where you will have the opportunity to work with the latest technology and contribute to groundbreaking projects that are shaping the future of aerospace and defense.
Basic Qualifications:
Must have Security Clearance - Interim Secret to start
Familiarity with US AIR FORCE Technical Manuals and AFI 21-101
Tech school trained (I.E. Military/A&P/Aviation Tech school) on H-60/S-70 series helicopters.
Must be able to work overtime and possibly on short notice. Every attempt will be made to avoid short notice work schedule changes.
Must be able to work inside and outside in all environmental conditions (I.E. day, night, sunny, cloudy, rainy, snowy, cold climate and hot climate).
Must be able to lift 50 lbs.
Desired Skills:
FAA A&P.
FCC certification.
Quality Control/Inspector experience.
Weapons systems experience.
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: Non- standard 40 hour work week as assigned by leader
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Hourly/Non-Exempt
Business Unit: RMS
Relocation Available: Yes
Career Area: Product Support
Type: Task Order/IDIQ
Shift: First
$53k-66k yearly est. 15d ago
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Customer Service Professional
Northeast Solutions Corp
Member service representative job in Rocky Hill, CT
To provide quality customer service through efficient and timely customer assistance by performing the following duties: • Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
• Builds and maintains an understanding of the stores products and price information to assist with customer purchases.
• Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
• Maintains a neat and orderly store at all times to include dusting and vacuuming.
• Prepares product displays as requested.
• Reports any theft or suspected theft by customers or employees to management immediately.
• Performs other related duties as assigned.
$40k-78k yearly est. 60d+ ago
Customer Service Representative
Blackhawk Industrial Operating Co 4.1
Member service representative job in Windsor, CT
Job Description
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer ServiceRepresentative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer ServiceRepresentative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$29k-37k yearly est. 2d ago
HVAC Technical Service Representative - Controls Focused
Mestek, Inc. 4.3
Member service representative job in Westfield, MA
Mestek, Inc, a leading HVAC equipment manufacturer, is seeking an experienced HVAC Technical ServiceRepresentative to provide technical support for our HVAC products, including troubleshooting, application assistance, and system optimization. This role is primarily focused on providing post-sales support via phone, email, and remote diagnostics, helping customers, contractors, and field technicians resolve issues quickly and efficiently.
As a key member of the technical support team, you will be the go-to person for troubleshooting product issues, answering technical questions, and guiding customers through HVAC system configurations, installations, and control operation. The ideal candidate will have hands-on experience with HVAC products, a strong understanding of system operations, and the ability to resolve issues efficiently.
Key Responsibilities:
* Provide phone-based and email support to customers, field technicians, and contractors on troubleshooting HVAC system issues, focusing on electrical, and controls-related problems.
* Develop and maintain a deep technical understanding of Mestek control systems and related HVAC products.
* Verify control system functionality through hands-on testing and analysis to ensure reliable operation.
* Collaborate with the engineering team to create and update technical manuals, installation guides, and product documentation.
* Occasionally provide training to customers or field technicians to improve their understanding of product functionality and best practices.
* Record and document support cases in the ticketing system, ensuring a complete log of the issue and resolution for future reference.
* Perform other similar or related duties as required or requested
Position Requirements
* Associate's degree or technical school certification in HVAC or a related field.
* Strong understanding of HVAC system operation, components, and real-world applications.
* Familiarity with industry-standard communication protocols such as BACnet, LonWorks, Modbus, and N2.
* Hands-on experience with control systems, including relay logic and analog signals (0-10V, 4-20mA).
* Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
* Comfortable working directly with customers to diagnose and resolve complex technical issues.
* Highly organized, self-motivated, and capable of analyzing technical problems with clear communication.
* Willing and able to travel domestically on an as-needed basis.
$33k-38k yearly est. 5d ago
Technical Service Representative
Element Solutions Inc.
Member service representative job in Waterbury, CT
Who are we looking for? We are seeking a customer-focused Technical ServiceRepresentative who combines strong technical knowledge with excellent interpersonal skills. The ideal candidate will have experience in specialty chemicals or related industries, a passion for solving technical challenges, and the ability to support customers with product applications and troubleshooting. You will play a key role in strengthening customer relationships and driving business growth through technical expertise.
What will you be doing?
* Customer Support: Provide technical assistance to customers, including troubleshooting, product recommendations, and application guidance.
* On-Site Service: Conduct customer visits to support product trials, installations, and performance evaluations.
* Product Expertise: Act as a subject matter expert on product performance and application processes.
* Training & Education: Deliver technical presentations and training sessions for customers and internal teams.
* Problem Resolution: Collaborate with R&D, Quality, and Sales teams to resolve technical issues and ensure customer satisfaction.
* Documentation: Prepare detailed reports on technical findings, trials, and recommendations.
* Market Feedback: Gather insights on customer needs and market trends to support product development and innovation.
Who are You?
* Customer-Centric: You prioritize customer success and build trust through reliable support.
* Analytical: You approach technical challenges logically and make data-driven decisions.
* Clear Communicator: You can explain complex technical concepts in a simple, understandable way.
* Collaborative: You work effectively with cross-functional teams and external partners.
* Adaptable: You thrive in a dynamic environment and can manage multiple priorities.
What competencies will you need?
* Technical Knowledge: Strong understanding of specialty chemicals, formulations, and application processes.
* Problem-Solving Skills: Ability to diagnose and resolve technical issues quickly and effectively.
* Communication Skills: Excellent verbal and written communication for customer interactions and reporting.
* Project Management: Ability to manage technical trials and service projects from start to finish.
* Data Analysis: Proficiency in analyzing performance data and drawing actionable insights.
* Digital Literacy: Familiarity with CRM systems, technical documentation tools, and Microsoft Office.
We are Offering...
Nearest Major Market: New Haven
Nearest Secondary Market: Hartford
$41k-85k yearly est. 6d ago
HVAC Technical Service Representative - Controls Focused
Pascoe Workforce Solutions
Member service representative job in Westfield, MA
About the Role
We are seeking a skilled HVAC Technical ServiceRepresentative to join our Westfield-based team in a primarily office-based role. This position is ideal for experienced HVAC technicians who want to move away from fieldwork and focus on providing technical support, troubleshooting, and system guidance for commercial and institutional HVAC systems.
Key Responsibilities
Provide phone, email, and remote support to contractors, field technicians, and customers.
Troubleshoot HVAC systems, focusing on controls and electrical issues.
Assist in system configuration, optimization, and problem resolution.
Collaborate with engineering to maintain and update technical manuals and installation guides.
Occasionally provide technical training to customers or field staff.
Document all support cases accurately in the ticketing system.
Qualifications
Associate's degree or technical certification in HVAC or a related field.
Hands-on experience with commercial, light commercial, or industrial HVAC systems.
Familiarity with controls and communication protocols (BACnet, LonWorks, Modbus, N2) is a plus.
Experience with relay logic, analog signals (0-10V, 4-20mA), and control troubleshooting.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Strong problem-solving, analytical, and communication skills.
Customer-focused mindset, able to guide technicians and contractors remotely.
Willingness to travel occasionally on short notice.
Why This Role?
Stable, office-based position - leave the roofs and ladders behind.
Leverage your HVAC experience in a technical, high-impact support role.
Work with commercial and institutional systems.
Opportunity to collaborate with engineers and technical teams in a professional environment.
$40k-84k yearly est. 16d ago
Test Content Services Specialist
Psi Services 4.5
Member service representative job in Hartford, CT
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
â–ª Bachelor's degree level preferred
â–ª 1+ years' experience exam publication, item bank management and/or database management.
â–ª Strong communication skills required.
â–ª Ability to approach problems with creative problem solving.
â–ª Proficiency with Microsoft Office applications.
â–ª Experience with Jira a plus.
â–ª Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 12d ago
Universal Member Representative
Cpcu/Sfcu
Member service representative job in New Haven, CT
Full-time Description
RESPONSIBILITIES
Ensure all transactions are within CorePlus and Scient policies and procedures. Approve transactions and exceptions within defined authority levels.
Resolve member issues and/or complaints through actively listening and asking questions to determine the member's desired outcome. Follow up with the member through to completion to ensure the member is highly satisfied.
Ensure compliance with branch operations and security procedures, and that they are being adhered to within established guidelines for the service center at all times.
Maintain and balance a cash drawer according to Credit Union standards. Assist tellers with problem solving and balancing daily work as necessary.
Act as a Member Financial Representative when needed. This will include such duties as opening memberships, new accounts and all other inquires and/or maintenance requests related to members' accounts
Perform administrative duties such as ordering supplies and keeping a safe, clean work area.
Refer products and services by cross-selling to meet member needs as well as attaining individual and service center goals with a particular emphasis on member relationships. This will contribute to the attainment of individual and branch goals and overall corporate metrics.
Performs other duties as assigned.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent required.
Two to four years related experience and/or training.
Previous cash handling experience required.
Strong problem solving skills.
Proficient in customer awareness (internal and external). Knowledgeable in CorePlus and Scient departmental operations. Able to accurately evaluate and predict the effect of decisions and how they relate to external customers.
Ability to objectively analyze situations and potential consequences to determine the best resolution. Makes appropriate decisions in a timely manner.
Strong interpersonal skills.
Strong written and oral communication skills.
Exceptional knowledge of credit union policies and procedures. Thorough knowledge of credit union products and services to support members and co-workers to answer questions and to resolve issues. Use sound judgment when recommending a product or service as a solution or when making exceptions.
Ability to adapt. Must be willing to multitask and change priorities as different situations arise.
$26k-42k yearly est. 45d ago
Universal Member Representative
Coreplus Federal Credit Union, Inc.
Member service representative job in Groton, CT
RESPONSIBILITIES
Ensure all transactions are within CorePlus and Scient policies and procedures. Approve transactions and exceptions within defined authority levels.
Resolve member issues and/or complaints through actively listening and asking questions to determine the member's desired outcome. Follow up with the member through to completion to ensure the member is highly satisfied.
Ensure compliance with branch operations and security procedures, and that they are being adhered to within established guidelines for the service center at all times.
Maintain and balance a cash drawer according to Credit Union standards. Assist tellers with problem solving and balancing daily work as necessary.
Act as a Member Financial Representative when needed. This will include such duties as opening memberships, new accounts and all other inquires and/or maintenance requests related to members' accounts
Perform administrative duties such as ordering supplies and keeping a safe, clean work area.
Refer products and services by cross-selling to meet member needs as well as attaining individual and service center goals with a particular emphasis on member relationships. This will contribute to the attainment of individual and branch goals and overall corporate metrics.
Performs other duties as assigned.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent required.
Two to four years related experience and/or training.
Previous cash handling experience required.
Strong problem solving skills.
Proficient in customer awareness (internal and external). Knowledgeable in CorePlus and Scient departmental operations. Able to accurately evaluate and predict the effect of decisions and how they relate to external customers.
Ability to objectively analyze situations and potential consequences to determine the best resolution. Makes appropriate decisions in a timely manner.
Strong interpersonal skills.
Strong written and oral communication skills.
Exceptional knowledge of credit union policies and procedures. Thorough knowledge of credit union products and services to support members and co-workers to answer questions and to resolve issues. Use sound judgment when recommending a product or service as a solution or when making exceptions.
Ability to adapt. Must be willing to multitask and change priorities as different situations arise.
$26k-42k yearly est. 5d ago
Customer Service Representative
Fastsigns 4.1
Member service representative job in Clinton, CT
FASTSIGNS of Clinton is hiring for a Customer ServiceRepresentative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer ServiceRepresentative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer ServiceRepresentative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$30k-36k yearly est. Auto-Apply 60d+ ago
Float Member Service Representative
Charter Oak Federal Credit Union
Member service representative job in Waterford, CT
FLOAT MEMBERSERVICEREPRESENTATIVE- HEADQUARTERS
Be a part of the Charter Oak Federal Credit Union Team!
MemberServiceRepresentative is responsible for building member relationships by providing outstanding service.
Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential.
Equal Opportunity Employer Veterans/Disabled.
$26k-42k yearly est. Auto-Apply 17d ago
FLOAT MEMBER SERVICE REPRESENTATIVE
Charter Oak Bank 3.4
Member service representative job in Niantic, CT
FLOAT MEMBERSERVICEREPRESENTATIVE- NIANTIC Be a part of the Charter Oak Federal Credit Union Team! MemberServiceRepresentative is responsible for building member relationships by providing outstanding service. Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential.
Equal Opportunity Employer Veterans/Disabled.
$26k-40k yearly est. 17d ago
Member Service Center Representative
Connex Credit Union 3.6
Member service representative job in North Haven, CT
Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.
Benefits:
Competitive compensation.
Medical, Dental and Vision coverage.
Paid time off.
401K contributory plan with company match.
The opportunity to become involved in community outreach.
Qualifications
The primary function of the MemberService Center Representative is to serve as a representative in the MemberService Center working with members and prospective members of Connex Credit Union. The position will help members with all issues they may have as well as look for opportunities to improve a member's financial life utilizing Connex's products and services. The position must consistently provide excellent customer service while working within Connex policies and meeting or exceeding Connex service standards. Working in the call center, Sales and Service and ITM teams requires a unique blend of patience, inquisition and problem solving skills. They must work to resolve issues efficiently primarily resolving problems on the first call. Essential Functions and Responsibilities:
Call Center
Answers all inbound phone calls in an accurate, timely manner while adhering to all call center standards
Promptly responds to member requests via web chat and email
Delivers superior quality service while adhering to corporate, regulatory and audit guidelines
Takes ownership of member problems and works them until completely and satisfactorily resolved - Utilizes problem solving skills and thinks independently to resolve these issues
Maintains an excellent knowledge of products and services in order to make proper recommendations and referrals to members
Improves each member's financial life by offering appropriate products and services during phone calls and other contacts
Processes loan applications for members and assists them with questions they may have in regards to the consumer lending products
Meets all sales and service goals consistently and contributes to the fulfillment of all Connex Credit Union goals
ITM
Maintains a balanced personal cash drawer and balanced vault in absence of Service Coordinator
Maintains an excellent knowledge of products and services in order to make proper recommendations and referrals to members
Delivers superior quality service while adhering to corporate, regulatory and audit guidelines
Utilizes problem solving skills and thinks independently to resolve member issues
Sales and Service
Mail Processing, Audit CD Reports, S&S Helpdesk Requests
Other duties as assigned to support the MemberService Center and the credit union.
Performance Measurements (if applicable):
Qualifications and Requirements:
Ability to maintain confidentiality of member information
Ability to work collaboratively within the call center environment
Strong communication and sales skills
High degree of responsibility and integrity
Proficiency in Microsoft Office suite
Flexible about work hours and shifts to accommodate business and member needs - Includes rotating Saturdays and occasional after-hour meetings
High school degree required; bachelor's degree desirable
1-2 years experience required
$33k-38k yearly est. 10d ago
Financial Services Representative State Farm Agent Team Member
Kevin Piscitelli-State Farm Agent
Member service representative job in Orange, CT
Job DescriptionOUR AGENCY Our Agency prides ourselves on serving the needs of each customer. We are regularly recognized for providing outstanding service by our customers. We are a competitive team that strives to win and get better every day. We have been recognized with many State Farm awards. My personal goal is to coach and mentor each team member to reach their full potential.
ROLE DESCRIPTION:
As a Financial ServicesRepresentative with Kevin Piscitelli State Farm Insurance & Financial Services, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Help people plan for and retire comfortably
Use a customer-focused, needs-based review process to educate customers about insurance & financial options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Handle insurance reviews and financial appointments with customers
QUALIFICATIONS:
Bachelor's degree in finance, economics, accounting, or a related field.
Must be able to obtain relevant financial service licenses.
Proven experience working as a financial servicesrepresentative.
Sound knowledge of financial legislation.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Hourly plus commission/bonus
Paid time off (vacation and personal/sick days)
401k & Matching
Life Insurance
Team bonuses for performance
Growth potential/Opportunity for advancement (Agent Aspirant Program)
Training & Development through State Farm and other Industry Leaders
$25k-48k yearly est. 29d ago
Member Services Associate
Power Wellness 3.6
Member service representative job in New London, CT
Position Title: MemberServices AssociateLocation: New London Recreation Center - New London, CTType: Part time Includes a Complimentary Membership for You and a Member of Your Household! Summary: We improve life and we're here to serve. What you do is something special and contributes towards improving health within the New London community. Join our team of full time and part-time team members at the New London Community Recreation Center, a new 57,000 square foot facility managed by Power Wellness. We specialize in managing state-of-the-art fitness and recreation centers for municipalities, hospitals, community colleges and foundations nationwide. Our 2,100 team members in 14 states are committed to excellence in fitness, wellness and recreation services that prioritize youth, family and senior programming.
The MemberServices Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.
Essential Duties and Responsibilities: 1. Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.3. Schedule all appointments via core business software, including reminder phone calls, cancellations and notifying associates of appointments per policy.4. Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.5. Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook.6. Effective radio communication with all departments as needed.7. Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.8. Maintain an average of 5 working shifts per month to ensure ability to perform job.9. Must be able to stand for length of shift (generally 3-6 hours at a time).10. Be proficient in all core business software as it relates to job duties and responsibilities. 11. Work towards meeting departmental and organizational goals.12. The ability to be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.13. Must meet all safety requirements and certifications necessary to perform job duties. 14. Demonstrate complete knowledge of emergency and safety procedures including the use of facility paging system and confidence in calling and communicating with EMS. 15. Participate in Company's HIPAA and related training.16. Maintain a positive and professional demeanor during interactions and work related relationships with all persons at the center including but not limited to members, guests and employees as provided in the Employee Handbook at the time of hire.17. Demonstrate Power Wellness Core Values & Beliefs.18. Other duties as assigned.
Qualifications: • Bilingual in English and Spanish preferred. • High School diploma or GED preferred. • 1 year certificate from college or technical school preferred. • Minimum 6 months of related experience or training preferred. • 2-3 years of sales, reception and computer skills preferred. • CPR/AED certification required within 90 days of hire. • Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service-based manner. • Ability to multi-task and maintain a controlled and professional demeanor. • Proficient computer skills.
$22k-30k yearly est. 9d ago
Financial Services Representative State Farm Agent Team Member
Anthony Raggi-State Farm Agent
Member service representative job in Mansfield Center, CT
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hiring Bonus up to $1,000
Group Life and Disability Insurance Benefits
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Work Schedule & Location
This position is an in office 34 hour per week position. Office locations are in Mansfield, CT and Hebron, CT. The selected candidate will normally work four days per week. Occasional evening and weekend work is required to meet operational needs and production requirements.
Requirements
Graduation from an accredited college or university preferred, consideration is given to equivalent sales/customer service experience, education, and training
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Ability to effectively relate to a customer
Ability to execute a detailed business plan
Experience in marketing financial products
Knowledge of financial services products
Ability to explain complex financial issues in understandable terms
Life and Health license (must be able to obtain)
Series 6 and 63 (must be able to obtain)
Courses on ethical and customer centered sales practices will be required
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Bachelor's degree preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-47k yearly est. 26d ago
Member Service Specialist
Umassfive College Federal Credit Union 3.6
Member service representative job in Northampton, MA
Want to be part of an organization that makes a difference? Come join our team!
UMassFive College Federal Credit Union is looking for a full-time motivated professional to serve as a MemberServices Specialist!
Responsibilities: It is the responsibility of the MemberService Specialist to uncover and deliver ways to (1) save or make money for the member; (2) save them time or provide a convenience; (3) provide peace-of-mind for the member; or (4) generally improve the member's financial knowledge. This will be accomplished by performing a variety of memberservice duties, including: establishing memberships, opening accounts, interviewing members for consumer and equity loans, disbursing loans, identifying members' needs and providing services and products in their best interest. Refer members to the appropriate party for specialty financial services such as investment counseling, first mortgage applications, etc. Perform various Teller transactions, such as deposits, withdrawals, loan payments, and transfers. Educate members on financial topics, providing basic financial coaching services as needed.
Requirements: High School Diploma; 2 to 5 years of experience in a customer service or sales position with experience assisting and recommending products and services to better enhance the customers' overall well-being preferred; knowledge of debits and credits and basic bookkeeping; demonstrated cross-selling ability; excellent memberservice skills; and excellent computer skills, including Word, web, and Excel, as well as experience using mobile devices, tablets, etc. Previous experience working as a Teller desired.
Hours: Full-time, 37.50 hours/week, including rotating Saturdays
Hours: 37.5 per week - Must be available between the hours of (8:00am and 6pm)
Reports to: Eurika Boulay, Northampton Branch Manager
Grade NE8: Min $19.72 Mid $24.65 Max $29.57
This position includes a fully comprehensive benefits package, including: health, dental, life, vision, flexible spending and disability insurance; paid vacation, sick, and personal time; tuition reimbursement; profit sharing and generous 401(k) plan with company match.
UMassFive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
UMassFive is a smoke-free facility.
$33k-37k yearly est. Auto-Apply 60d+ ago
HVAC- Technical Services Rep
Mestek, Inc. 4.3
Member service representative job in Westfield, MA
Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments.
Essential Duties and Responsibilities:
* List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation
* Investigates, verifies and makes recommendations for special applications, operation and performance of products
* Provides first contact and follow through to resolution for problem jobs
* Provides written reports for distribution to engineering and manufacturing
* Provides product quality testing, supported by reports to the appropriate departments
* Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries
* Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager
* Enters technical call logs into database to inform engineering and manufacturing of product issues
* Performs other similar or related duties as required
Position Requirements:
The Technical ServiceRepresentative must possess the minimum knowledge listed below:
* Associate's Degree or advanced technical schooling
* Minimum five years field experience, with emphasis on strong customer service
* Proficiency in computer software including Word, Excel, PowerPoint and Outlook
* Excellent verbal, written and analytical skills
* Willingness to travel periodically
* Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
$33k-38k yearly est. 5d ago
FLOAT MEMBER SERVICE REPRESENTATIVE
Charter Oak Bank 3.4
Member service representative job in Waterford, CT
FLOAT MEMBERSERVICEREPRESENTATIVE- HEADQUARTERS Be a part of the Charter Oak Federal Credit Union Team! MemberServiceRepresentative is responsible for building member relationships by providing outstanding service. Prior experience in traditional or electronic banking services is required. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience and the ability to work in a team environment are essential.
Equal Opportunity Employer Veterans/Disabled.
$27k-40k yearly est. 17d ago
Member Service Specialist
Umassfive College Federal Credit Union 3.6
Member service representative job in Northampton, MA
Want to be part of an organization that makes a difference? Come join our team!
UMassFive College Federal Credit Union is looking for a full-time motivated professional to serve as a MemberServices Specialist!
Responsibilities: It is the responsibility of the MemberService Specialist to uncover and deliver ways to (1) save or make money for the member; (2) save them time or provide a convenience; (3) provide peace-of-mind for the member; or (4) generally improve the member's financial knowledge. This will be accomplished by performing a variety of memberservice duties, including: establishing memberships, opening accounts, interviewing members for consumer and equity loans, disbursing loans, identifying members' needs and providing services and products in their best interest. Refer members to the appropriate party for specialty financial services such as investment counseling, first mortgage applications, etc. Perform various Teller transactions, such as deposits, withdrawals, loan payments, and transfers. Educate members on financial topics, providing basic financial coaching services as needed.
Requirements: High School Diploma; 2 to 5 years of experience in a customer service or sales position with experience assisting and recommending products and services to better enhance the customers' overall well-being preferred; knowledge of debits and credits and basic bookkeeping; demonstrated cross-selling ability; excellent memberservice skills; and excellent computer skills, including Word, web, and Excel, as well as experience using mobile devices, tablets, etc. Previous experience working as a Teller desired.
Hours: Full-time, 37.50 hours/week, including rotating Saturdays
Hours: 37.5 per week - Must be available between the hours of (8:00am and 6pm)
Reports to: Eurika Boulay, Northampton Branch Manager
Grade NE8: Min $19.72 Mid $24.65 Max $29.57
This position includes a fully comprehensive benefits package, including: health, dental, life, vision, flexible spending and disability insurance; paid vacation, sick, and personal time; tuition reimbursement; profit sharing and generous 401(k) plan with company match.
UMassFive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
UMassFive is a smoke-free facility.
$33k-37k yearly est. Auto-Apply 60d+ ago
Learn more about member service representative jobs
How much does a member service representative earn in East Hartford, CT?
The average member service representative in East Hartford, CT earns between $21,000 and $51,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in East Hartford, CT