Member service representative jobs in Indio, CA - 194 jobs
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Member Service Representative
Customer Service Representative
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Service Associate
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Member Service Specialist
Service Advisor
Licensed Insurance Customer Service
Daniel Covarrubias-Farmers Insurance
Member service representative job in Palm Springs, CA
Job Description
Our office is expanding, and we are looking to hire the right individual to join our outstanding team. We are currently seeking to fulfill a full-time position. Our Insurance Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Preferred candidate will have an active Property and Casualty insurance license. Insurance industry experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Responsibilities:
Meet new business production goals and objectives as established.
Solicits for new business via telephone, networking, and other lead sources.
Develop insurance quotes, makes sales presentations, and closes sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
Educate clients on the insurance policies that best suit their needs
Requirements:
Strong work ethic and leadership skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Interested in a sales career, sales experience preferred
No insurance experience required but must be willing to learn
Benefits:
Base Salary with Commissions
Bonus Opportunities
Weekends Off
Holidays Off
Hands On Training
Professional Work Environment
$52k-108k yearly est. 24d ago
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Universal Service Representative
Sun Community Federal Credit u
Member service representative job in Indio, CA
Department: Retail
Salary Grade: 12
Salary Range: $20.00 - $24.05-$30.59
FLSA: Non-Exempt
EEO: Administrative Support Worker
Member Experience Champions / Branch Manager
No
People Vision : Our people create an environment that produces genuine empathy and feelings of care and concern for a better future and personal well-being to make us the only choice in the communities we serve… “Changing lives, because we care.”
POSITION SUMMARY:
Under the guidance and direction of the onsite Branch Manager and Assistant Branch Manager, USR is responsible for assisting the team in achieving operation and sales objectives, by building and retaining member relationships through understanding and empathically coaching of members to fulfill their financial needs and dreams. USR will deliver extraordinary member experiences with each transaction with an attitude of service to our members. Accepts cash and check deposits; accurately and effectively processes withdrawals and cashes checks within authority level. Perform required maintenance for members. Proactively participates in the cross selling of credit union products and services, including achieving specific consumer loan goals for the branches you serve. USR is a contributor to the branch staff and works collaboratively to ensure continual process improvement that aligns with SUN's vision and strategy. At times, this position may support all branches within the Imperial Valley in support of the Credit Union's staffing requirements.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Accurately processes routine member account transactions including, but not limited to: deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, and general ledger postings.
Actively works on the platform when scheduled or requested by management. Opens new accounts, new shares for existing members and all credit card type accounts. This includes interviewing potential and existing members to determine appropriate products and services which will meet their financial needs.
Actively cross-sells and properly tracks products and services referred or sold to members to meet individual and branch sales goals by directly assisting or referring the member to the appropriate representative or department according to the minimum sales standards set by SUN. When referring, assists with appointment setting and information gathering.
Balances checks and cash drawer in a timely manner. Actively participates in branch end-of-day balancing by scanning checks, providing dual control to balance the vault cash and card supplies, and totaling branch cash and checking to ensure all confidential information is secure. Research end of day balancing challenges and supports team members. Provides an extraordinary experience to our members adhering to the Credit Unions Vision, values, and strategic pillars. Works efficiently with team members to reach branch goals and maintain branch profitability. Remains up to date and knowledgeable on credit union products, services, and related policies and procedures. Processes member loan requests, and completes any follow up needed to complete the loan request. Assists team members to ensure continuity of service and achievement of individual, team and organizational goals.
Ability to adapt, blend with different branch locations and staff members to ensure extraordinary member experience no matter what the physical location maybe.
Ensures “Truth in Savings” compliance. Completes annual compliance training within provided time frames. Ensures compliance with BSA Rules and Regulations.
Reliable attendance is an essential function of this position.
PERFORMANCE MEASUREMENTS
Is a champion of our culture, striving for excellence, improving efficiencies, a sense of urgency, solution oriented, able to get to yes and willing to do what it takes to provide extraordinary member experience. Demonstrates the “customer performer model” and CML skills when interacting with colleagues and members.
Good communication and coordination exist with team members to support and achieve the goals of branch and SUN.
Documents, files, records, and reports are current, correct, and submitted in a timely manner. All reporting functions follow government regulations. Accounting or record keeping errors or discrepancies are promptly identified and resolved. Policies and procedures are modified to ensure effective and efficient service delivery.
Member Experience delivered professionally and effectively
QUALIFICATIONS
Education/Certification: High school graduate or equivalent some college preferred.
Required Knowledge: Knowledge of procedures and IRA laws, Truth in Savings,
Certificate, and branch functions.
Understanding of Credit Union Information Systems and accounting functions.
Familiarity with industry-related laws and regulations.
Experience Required : One to three years of related experience required.
Skills/Abilities: Excellent “people skills” and a passion to help others achieve their financial dreams. Ability to communicate effectively with members and colleagues.
Attentive to the details.
Well organized, able to prioritize.
Team player and contributor with a desire to learn and develop oneself!
Knowledgeable in the use of Microsoft Office and other modern computer applications.
Mathematics Ability : Ability to perform basic math skills and use decimals to compute ratios and percentages.
WORKING CONDITIONS : No hazardous or significantly unpleasant conditions (such as in a typical office).
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well- constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees may be terminated for any reason not prohibited by law.
$20-24.1 hourly Auto-Apply 15d ago
Customer Service Representative
Proper Solutions
Member service representative job in Indio, CA
TempToFT
Our client is looking for a Customer ServiceRepresentative to join their team and provide exceptional customer service to their clients. This company specializes in the innovation, production and distribution of custom printed labels and stickers in various shapes/sizes and quantities (up to a million labels). With 7 printing presses on-site in their Production Area, this company is always busy and is a fast-paced work environment.
As part of a 4-person team in the office at this company you will primarily be responsible for Customer Care - which involves taking orders for labels/stickers over the phone or via email from existing and new customers.
In addition to taking orders, you will also make outbound follow-up calls that arise during the ordering process; faxing/emailing proofs (all new customers will require a proof for them to approve) and entering final approved orders into the database system. Other duties include filing, making copies, answering general phone calls and help maintain office supplies. All employees are cross trained in all areas such as invoicing, interfacing with the graphics regarding new customer logo/label information, and order entry.
Skills and Requirements:
Previous experience in customer service or a related field is preferred
Answer incoming calls and respond to inquiries in a professional and timely manner
Must be able to read and understand measurements of a ruler
Utilize math skills to accurately determine proper cost and measurements of jobs to be quoted and produced
Become adequately familiar with catalog and internal operating system
Collaborate with internal office team to ensure the fluidity of quotes/order processing
Interpret different avenues of approach to derive customer's desired goal(s) for jobs/needs
Proficient in using computer systems and software for data entry and record keeping
Excellent problem-solving skills and the ability to handle difficult situations with professionalism
Ability to effectively communicate with clients, internal teams, and management
Ability to work independently and prioritize tasks in a fast-paced environment
To be successful in this position you will need great communication skills, be goal oriented, attentive to detail, team oriented and receptive to instructions.
Full-time
Pay = $18-20/hr (DOE)
$18-20 hourly 60d+ ago
Customer Service Rep(08271)- 81942 US Highway 111
Domino's Franchise
Member service representative job in Indio, CA
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job.
COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. .
CLI.
MACHINE.
$31k-41k yearly est. 13d ago
Service BDC Associate - Bilingual (Spanish / English)
Toyota of Hemet 4.3
Member service representative job in Hemet, CA
Job DescriptionDescription:
We are seeking a professional and customer-focused Business Development Center (BDC) Associate to support our Service Department. This role is responsible for managing inbound and outbound customer communications, scheduling service appointments, and providing a high level of customer care.
Bilingual Spanish/English communication skills are required for this position due to regular interaction with Spanish-speaking customers as part of the essential job duties.
Essential Job Functions
Answer inbound phone calls, texts, emails, and online service inquiries in a timely and professional manner
Communicate effectively with customers in English and Spanish regarding service appointments and general service information
Schedule, confirm, and reschedule service appointments using CRM and DMS systems
Perform outbound follow-up communications including appointment reminders, missed appointment follow-ups, and service campaigns
Accurately document all customer interactions and maintain detailed records
Meet or exceed established activity, appointment, and show-rate performance goals
Coordinate with Service Advisors and Management to ensure efficient workflow
Deliver an exceptional customer experience consistent with company standards
Requirements:
Required Qualifications
Ability to communicate professionally in both English and Spanish, as required for customer-facing responsibilities
Prior customer service, call center, BDC, or automotive dealership experience preferred
Strong verbal and written communication skills
Ability to manage high call volume in a fast-paced environment
Basic computer proficiency, including CRM, DMS, email, and texting platforms
Strong organizational skills and attention to detail
Reliable attendance and punctuality
$36k-49k yearly est. 10d ago
Service Representative- Ambulatory Service
KP Industries, Inc. 3.7
Member service representative job in Palm Desert, CA
Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Establishes and builds rapport and cooperative relationships with the public/members/ staff. Responds quickly to meet member/patient needs and resolve problems using good judgment. Functionality may differ based upon operational setting.
Essential Responsibilities:
Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
Customer Service (Greeting, navigating, instructing/educating)
Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.
Provides coordination of services to address member needs related to benefits, finance and other memberservices utilizing available technology.
Provides reception for designated area(s); verifies patients visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.
Provides patient information to family members, following established patient confidentiality guidelines.
Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies.
Demonstrates flexibility when addressing various member issues and needs related to operations and memberservices.
Follows KP Service Standards.
General Job Functions:
Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanentes computer systems as directed by provider or pre-established protocol.
Ensures current schedules are accurate, makes authorized changes as appropriate.
Verifies members benefits, notifies member of applicable cost share and updates patients demographics information to include all patient registration and billing information. Escalate any issues as appropriate.
Directs patients to waiting areas. Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures.
Answers calls and relays messages to staff.
Distributes questionnaires, various medical/authorization/insurance forms, patient communication materials, and completes statistical reports as requested.
Provides patient instructions as appropriate.
Performs related clerical duties as required, such as direct booking, copying, etc.
Performs related clerical duties in support of Clinic Strategic Goals and Proactive Office Encounters.
Provides telephone reception for designated area by screening and referring incoming calls to appropriate staff; takes and relays messages; gives out general or procedural information.
May assist in orienting new employees.
Maintains courteous relations with patients and staff.
Follows Labor Management Principals.
May perform other duties as required.
Cash Handling
Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures.
Determines and collects appropriate payments for services and products (where applicable) rendered as required per health plan coverage and the established fee schedule; informs member of account balance information; collects and documents in the computer system receipt of a variety of financial and non-financial forms and reviews with members as appropriate; directs patients to waiting areas.
Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe.
Additional duties for ServiceRepresentatives in Optical Services to include:
Coordinates eyewear for delivery to patient.
Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics.
Assists with inventory control procedures.
Additional duties for ServiceRepresentative in Laboratory to include:
Explains proper specimen collection to members, rejects unsatisfactory specimens.
Assures all pertinent information is entered into system during accessioning.
Updates and maintains all necessary logs.
Accessions laboratory requests in Health Connect/Laboratory Information System.
Maintains all printers - sorts and distributes results from printer processing.
Performs pre-analytical phase testing by centrifuging, separating, bar coding and transporting specimens.Qualifications Basic Qualifications:ExperienceMust successfully pass basic computer literacy test and demonstrate key boarding proficiency.Must successfully pass cash handling skills test.Must pass Customer Service Assessment test (Clerical w/ Customer Service Assessment). Score must be current (within the last year). Please contact local HR to make arrangements.EducationHigh School Diploma or GED required.License, Certification, RegistrationN/AAdditional Requirements:Experience in using multi-line telephones Recent experience in customer service (within the last 3 years) Must be able to work in a fast paced environment and meet established department performance standards and guidelines.Cash handling or equivalent experience (Experience in any job that handles money or credit/debit cards.) Effective written and oral communication skills Preferred Qualifications:Experience in medical office background, cashiering and or equivalent experience and medical terminology Knowledge of Kaiser Permanentes computer systems Demonstrates ability to deal with internal and external customers Ability to prioritize and multi task.For Optical Department - recent front-line service industry experience preferred Notes:• Schedule to include all shifts, rotating weekends, holidays, and floating within the established seniority section.
$31k-42k yearly est. Auto-Apply 1d ago
Customer Service Rep
TCH Group, LLC 2.9
Member service representative job in Palm Desert, CA
Offering $16 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$16-23 hourly 56m ago
Customer Service Representative
Planet Fitness-PF Baseline Fitness
Member service representative job in La Quinta, CA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Job Title: Customer ServiceRepresentative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate memberservices issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$31k-41k yearly est. 15d ago
Customer Service Representative
g and m Oil Company Inc. 4.2
Member service representative job in Palm Springs, CA
Department : Retail
Position Type : Full Time
Reports to : Store Manager
Compensation Type : Hourly
No
This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees.
Essential Duties & Responsibilities:
Take measures to preserve the safety of employees and all others in the work location.
Operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold.
Enter all transactions into the register, accept payments and account for all funds. Conduct sales transactions accurately and quickly.
Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales.
Check identification for alcohol, tobacco, and lottery products according to company policy.
Actively participate in all sales promotions and other campaigns.
Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
Review and adhere to all city, county, state, and federal laws affecting store operations.
Always maintain a neat personal appearance and wear company uniform and name tag.
Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager.
Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out.
Sweep floors and spot mop as well as clean mop water as needed and before changing shifts.
Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed.
Ensure restroom is spot checked often and restocked when needed.
Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment.
Front Face Cooler and Hydrazone as well as dust merchandise.
Clean all station windows, straighten, and organize backroom supplies and equipment as needed.
Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques.
Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed.
Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid).
Re-stock merchandise as needed to ensure there are no holes or sparse shelves.
Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed.
Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g., MySupport. Participate in all store sales building, customer service, and team-building activities.
When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold.
Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
Brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability; ensuring food totes are always full of next product thawing.
When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts.
Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc.
Prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked.
Qualifications/Requirements
A high school diploma or GED equivalent.
Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
Excellent customer service skills.
Excellent interpersonal skills.
Ability to learn simple tasks quickly and work with little or no supervision.
Basic math skills.
Food Handlers Permit, if required by store/county.
Ability to communicate (verbally and in writing) in English.
Have open availability to work all shifts as needed at home store and other stores within district when the need arises.
Physical Demands & Work Environment
Work is performed in a Retail environment.
Must be able to stand and/or walk for entire shift.
Ability to lift and/or carry up to 50 pounds from ground to waist level.
Ability to bend at waist with some twisting during workday.
Ability to work with arms bent all day.
Ability to stoop, kneel, and/or crouch while working.
Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand truck).
Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands.
Benefits
Fully Employer paid Medical Plan option & additional plans.
Fully Employer paid Life Insurance & additional plans.
Medical Assistance Insurance
Dental Insurance
Vision Insurance
401(k)
$34k-42k yearly est. Auto-Apply 25d ago
Planet Fitness - Member Services Representative - Part Time - Hemet
Taymax
Member service representative job in Hemet, CA
Hemet, CA1390 E Florida Ave, Hemet, CA 92544, United States of America Pay : $16.90 - $17.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a MemberServicesRepresentative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
$16.9-17.5 hourly Auto-Apply 26d ago
Planet Fitness - Member Services Representative - Part Time - Beaumont
Taymax Group
Member service representative job in Beaumont, CA
Beaumont, CA1579 E 2nd St, Beaumont, CA 92223, United States of America Pay : $16.90 - $17.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a MemberServicesRepresentative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
$16.9-17.5 hourly Auto-Apply 52d ago
Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Member service representative job in Palm Springs, CA
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$31k-41k yearly est. 7d ago
CSR Merchandiser
Heimark Distributing Company
Member service representative job in San Jacinto, CA
This position is responsible to work in local stores to keep our products stocked on the shelves and properly rotated. This position is primarily responsible for maintaining product in the storage room and on the sales floor. The hours of work or normally 5:30 am to 2:00 pm. Work is mostly on Saturday and Sunday.
Responsibilities
The position is responsible for the following job functions:
Merchandise store shelving, coolers and displays with products in assigned retail accounts
Rotate and organize product
Use equipment to transport products (U Boats, hand trucks, pallet jacks, etc.)
Display promotional material such as signs and banners in accounts
Keep back room stock organized and rotated
Ability to effectively communicate with managers, coworkers, and retailers
Inspect vehicles and record issues
Ability to operate under minimal supervision
Develop good relationships with customers
Work safe and smart at all times
Requirements
Residence in area of work preferred
Previous experience in merchandising retail accounts preferred
High school diploma or GED Equivalent
Accountable to follow all laws and regulations
Flexible with start times and work assignments
Clean driving record
Ability to work independently without direct supervision
Ability to use a smartphone
Ability to move products weighing up to 165 lbs. as well as hang merchandise and be able to fulfill other physical requirements including: Repetitive lifting (up to 50 lbs overhead), bending, pulling/pushing (Push/pull up to 340 pounds on a two-wheeler)
$31k-41k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Chevron Stations
Member service representative job in Rancho Mirage, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1478
Station Address: 36101 Bob Hope Building, Rancho Mirage, CA 92270
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18-19 hourly Auto-Apply 60d+ ago
Customer Services Representative
Rogge Capital
Member service representative job in Hemet, CA
We are hiring a customer servicerepresentative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
$31k-41k yearly est. 60d+ ago
Customer Service Representative/Referrals Care Coordinator
Borrego Health 4.4
Member service representative job in Desert Hot Springs, CA
Borrego Health provides high quality, efficient customer focused health care to the communities we serve, accomplished by providing access to patient centered comprehensive care to all residents regardless of their ability to pay. Job Description
This position has a dual responsibility.
The Customer ServiceRepresentative position requires excellent interpersonal and customer service skills, must be courteous and helpful; and possess the ability to meet and speak with the public as the “first contact” of the clinic.
The Customer ServiceRepresentative is in charge of answering telephones, scheduling appointments, calling no-show appointments, and taking payments.
The referral clerk is responsible for assuring continuity of care for those patients with a referral order, by coordinating timely specialty or ancillary appointments. The referral process is a multistep process and the referral care coordinator is responsible to make sure that the process is following its course. The referral care coordinator works as a liaison between the primary care provider, insurance companies, specialty providers, diagnostic services, and patient(s). The Referral Care Coordinator is responsible for data entry of referrals information and documentation of all referral interventions.
Qualifications
Graduate or approved high school diploma or GED equivalent
Experience in a medical office is a plus.
Experience with referrals.
Additional Information
Learn more about us and view our current openings please visit our web-site at ******************************
Competitive Salary and excellent benefits
Please apply by clicking the link below.
You may also fax resumes- HR Department
Borrego Health
PO Box 2369
Borrego Springs, CA 92004
Fax: ************
Borrego Health is an Equal Opportunity Employer
$30k-38k yearly est. 4d ago
Member Service Specialist
University Credit Union 4.1
Member service representative job in Anza, CA
Qualifications
Requirements:
Must be a team player and collaborate with others.
All team members must adhere to regulatory, compliance, and organizational guidelines.
The expectation of this role is to graduate into the Member Wellness Coach position within 6 months of employment.
The minimum expectation for graduation includes mastering basic roles in the following areas: account servicing, products and services, and demonstrating member advocacy.
Education: Minimum High School Diploma or G.E.D. required.
Experience: Minimum 0 to 1 year of related experience required
University Credit Union is an Equal Opportunity Employer
$34k-38k yearly est. 12d ago
Universal Service Representative
Sun Community Federal Credit U
Member service representative job in Indio, CA
Department: Retail
Salary Grade: 12
Salary Range: $20.00 - $24.05-$30.59
FLSA: Non-Exempt
EEO: Administrative Support Worker
Member Experience Champions / Branch Manager
No
People Vision:
Our people create an environment that produces genuine empathy and feelings of care and concern for a better future and personal well-being to make us the only choice in the communities we serve… “Changing lives, because we care.”
POSITION SUMMARY:
Under the guidance and direction of the onsite Branch Manager and Assistant Branch Manager, USR is responsible for assisting the team in achieving operation and sales objectives, by building and retaining member relationships through understanding and empathically coaching of members to fulfill their financial needs and dreams. USR will deliver extraordinary member experiences with each transaction with an attitude of service to our members. Accepts cash and check deposits; accurately and effectively processes withdrawals and cashes checks within authority level. Perform required maintenance for members. Proactively participates in the cross selling of credit union products and services, including achieving specific consumer loan goals for the branches you serve. USR is a contributor to the branch staff and works collaboratively to ensure continual process improvement that aligns with SUN's vision and strategy. At times, this position may support all branches within the Imperial Valley in support of the Credit Union's staffing requirements.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Accurately processes routine member account transactions including, but not limited to: deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, and general ledger postings.
Actively works on the platform when scheduled or requested by management. Opens new accounts, new shares for existing members and all credit card type accounts. This includes interviewing potential and existing members to determine appropriate products and services which will meet their financial needs.
Actively cross-sells and properly tracks products and services referred or sold to members to meet individual and branch sales goals by directly assisting or referring the member to the appropriate representative or department according to the minimum sales standards set by SUN. When referring, assists with appointment setting and information gathering.
Balances checks and cash drawer in a timely manner. Actively participates in branch end-of-day balancing by scanning checks, providing dual control to balance the vault cash and card supplies, and totaling branch cash and checking to ensure all confidential information is secure. Research end of day balancing challenges and supports team members. Provides an extraordinary experience to our members adhering to the Credit Unions Vision, values, and strategic pillars. Works efficiently with team members to reach branch goals and maintain branch profitability. Remains up to date and knowledgeable on credit union products, services, and related policies and procedures. Processes member loan requests, and completes any follow up needed to complete the loan request. Assists team members to ensure continuity of service and achievement of individual, team and organizational goals.
Ability to adapt, blend with different branch locations and staff members to ensure extraordinary member experience no matter what the physical location maybe.
Ensures “Truth in Savings” compliance. Completes annual compliance training within provided time frames. Ensures compliance with BSA Rules and Regulations.
Reliable attendance is an essential function of this position.
PERFORMANCE MEASUREMENTS
Is a champion of our culture, striving for excellence, improving efficiencies, a sense of urgency, solution oriented, able to get to yes and willing to do what it takes to provide extraordinary member experience. Demonstrates the “customer performer model” and CML skills when interacting with colleagues and members.
Good communication and coordination exist with team members to support and achieve the goals of branch and SUN.
Documents, files, records, and reports are current, correct, and submitted in a timely manner. All reporting functions follow government regulations. Accounting or record keeping errors or discrepancies are promptly identified and resolved. Policies and procedures are modified to ensure effective and efficient service delivery.
Member Experience delivered professionally and effectively
QUALIFICATIONS
Education/Certification: High school graduate or equivalent some college preferred.
Required Knowledge: Knowledge of procedures and IRA laws, Truth in Savings,
Certificate, and branch functions.
Understanding of Credit Union Information Systems and accounting functions.
Familiarity with industry-related laws and regulations.
Experience Required: One to three years of related experience required.
Skills/Abilities: Excellent “people skills” and a passion to help others achieve their financial dreams. Ability to communicate effectively with members and colleagues.
Attentive to the details.
Well organized, able to prioritize.
Team player and contributor with a desire to learn and develop oneself!
Knowledgeable in the use of Microsoft Office and other modern computer applications.
Mathematics Ability: Ability to perform basic math skills and use decimals to compute ratios and percentages.
WORKING CONDITIONS: No hazardous or significantly unpleasant conditions (such as in a typical office).
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well- constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees may be terminated for any reason not prohibited by law.
$20-24.1 hourly Auto-Apply 34d ago
Service BDC Associate - Bilingual (Spanish / English)
Toyota of Hemet 4.3
Member service representative job in Hemet, CA
Full-time Description
We are seeking a professional and customer-focused Business Development Center (BDC) Associate to support our Service Department. This role is responsible for managing inbound and outbound customer communications, scheduling service appointments, and providing a high level of customer care.
Bilingual Spanish/English communication skills are required for this position due to regular interaction with Spanish-speaking customers as part of the essential job duties.
Essential Job Functions
Answer inbound phone calls, texts, emails, and online service inquiries in a timely and professional manner
Communicate effectively with customers in English and Spanish regarding service appointments and general service information
Schedule, confirm, and reschedule service appointments using CRM and DMS systems
Perform outbound follow-up communications including appointment reminders, missed appointment follow-ups, and service campaigns
Accurately document all customer interactions and maintain detailed records
Meet or exceed established activity, appointment, and show-rate performance goals
Coordinate with Service Advisors and Management to ensure efficient workflow
Deliver an exceptional customer experience consistent with company standards
Requirements
Required Qualifications
Ability to communicate professionally in both English and Spanish, as required for customer-facing responsibilities
Prior customer service, call center, BDC, or automotive dealership experience preferred
Strong verbal and written communication skills
Ability to manage high call volume in a fast-paced environment
Basic computer proficiency, including CRM, DMS, email, and texting platforms
Strong organizational skills and attention to detail
Reliable attendance and punctuality
$36k-49k yearly est. 12d ago
Customer Service Representative
Chevron Stations
Member service representative job in Winchester, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
· Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
· The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
· Full-time & Part-time shifts available
· Direct Deposit with competitive weekly pay
· Health & Wellness packages available for purchase
· Education reimbursement program
· Shift Differential Pay for select shifts and job titles
· Management Bonus Program
· Loyalty Service time Program
· Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18-19 hourly Auto-Apply 44d ago
Learn more about member service representative jobs
How much does a member service representative earn in Indio, CA?
The average member service representative in Indio, CA earns between $27,000 and $53,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Indio, CA