Member service representative jobs in Kenner, LA - 1,290 jobs
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Member Service Specialist
Customer Account Representative
Alphabe Insight Inc.
Member service representative job in New Orleans, LA
About Us At Blue Print Out, we are dedicated to delivering exceptional service and precision in every customer interaction. Our commitment to excellence drives us to maintain a professional, welcoming, and efficient environment where both our customers and employees thrive. We take pride in fostering teamwork, integrity, and growth across all aspects of our operations.
Job Description
We are looking for a Customer Account Representative who will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will maintain strong client relationships, manage orders from start to finish, and work closely with internal teams to guarantee high-quality service delivery.
Responsibilities
Serve as the main liaison between clients and internal departments.
Manage client accounts, orders, and inquiries with accuracy and timeliness.
Provide detailed information about products, services, and order status.
Ensure client satisfaction through proactive communication and problem-solving.
Maintain organized account records and monitor order progress.
Collaborate with production and logistics teams to ensure seamless project execution.
Identify opportunities to enhance client relationships and promote additional services.
Qualifications
Qualifications
Strong communication and organizational skills.
Excellent attention to detail and multitasking ability.
Proficiency in basic office software and client management systems.
Ability to work independently and as part of a collaborative team.
Customer-oriented mindset with a professional attitude.
Additional Information
Benefits
Competitive salary ($59,000-$63,000 per year).
Career growth and development opportunities.
Supportive and collaborative work environment.
Comprehensive training and mentorship.
Health and wellness benefits package.
$59k-63k yearly 2d ago
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Customer Support Specialist
Bearing Distributors, Inc. 4.5
Member service representative job in New Orleans, LA
The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.
Responsibilities
Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
Enter and maintain sales orders and expedite previous sales orders.
Accurately quote product to the customer.
Purchase product directly from the manufacturer.
Assist and support the outside sales staff, including customer follow-up.
Identify and document cost savings.
Capture over-the-counter sales with walk in customers.
May perform occasional duties in the warehouse, such as shipping and receiving.
Responsible for other duties as they are assigned.
Skills, Knowledge and ExperienceSkills, Knowledge and ExperienceBenefits
BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and ever-changing entrepreneurial environment.
Video: Who We Are
$39k-51k yearly est. 2d ago
Administrative Services Specialist
Baker, Donelson, Bearman, Caldwell and Berkowitz, PC 4.8
Member service representative job in New Orleans, LA
Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an opening for an Administrative Services Specialist in our Jackson, Birmingham, New Orleans, or Baton Rouge office. The ideal candidate will have administrative experience, be extremely professional, possess exceptional communication, organizational and computer skills, have strong proficiencies in MS Word, Outlook and Excel, and the ability to work effectively within a group or independently. This position will provide support to both attorneys and staff across all offices of the Firm.
For a full job description or to apply click here.
$49k-74k yearly est. 2d ago
Customer Service Representative
Cablesouth Media III LLC
Member service representative job in Metairie, LA
Job Title: Customer ServiceRepresentative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Uses technical and analytical skills to provide customer service by offering solutions, explanations and options that will satisfy the customer while preserving the best interests of the company. This role is primarily done via phone but may include written correspondence.
Essential Duties & Responsibilities:
Provides fast and efficient service when relaying billing specific information about products or services, orders, cancellations, or obtaining details of complaints.
Ensures customer satisfaction and maintains a friendly, helpful, and empathetic demeanor in all interactions.
Maintains close contact with customers to give updates on progress toward resolution of billing issues.
Ensures that appropriate changes were made to resolve customers' billing problems.
Refers unresolved customer billing issues to designated departments for further investigation.
Uses business software to process voids, credits, cancellations, changes, and payments.
Keeps records of customer interactions related to billing, recording details of inquiries, complaints, or comments, as well as actions taken.
Job Qualifications:
High School Diploma or equivalent required.
2+ years of customer service experience preferred.
Skills:
Excellent verbal and written communication.
Excellent knowledge retention and recall.
Strong collaborative skills.
Strong problem-solving skills.
Customer service orientation.
Critical thinking.
Active listening.
Computer skills and knowledge of relevant software.
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus.
The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate.
Equal Opportunity Employer/Veterans/Disabled
$24k-32k yearly est. 2d ago
Customer Service Specialist
AAA-The Automobile Club 4.5
Member service representative job in Metairie, LA
Customer Service Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents Customer Service, Customer Service Specialist, Specialist, Insurance, Retail, Support, Sales
$24k-30k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Barcley Steib-State Farm Agent
Member service representative job in New Orleans, LA
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Barcley Steib - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 2d ago
Pearl River | 2nd Shift CSR
Agile Cold Storage
Member service representative job in Pearl River, LA
Customer ServiceRepresentative - Agile Cold Storage Department: Customer Service Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: Customer Service Manager The Customer ServiceRepresentative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery.
Essential Duties and Responsibilities
Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory.
Schedule inbound and outbound appointments within the Dock Management System (DMS).
Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes.
Process and verify computer-generated invoices to ensure accurate billing.
Generate and manage all required documentation for customer work orders, including special requests and expedited orders.
Review and confirm that orders comply with company policies and procedures.
Research issues, obtain supporting documents, secure approvals, and process credits or debits.
Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors.
Support and provide coverage for other team members as needed.
Perform other duties as assigned to support Agile's operational goals.
Additional Responsibilities
Accurately enter orders into the Warehouse Management System (WMS).
Follow all company safety rules and maintain a clean, organized workspace.
Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays.
Required Qualifications
Minimum 2 years of customer service experience, preferably in logistics, warehousing, or distribution.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation.
Strong clerical and organizational skills with attention to detail.
Excellent verbal and written communication skills in English.
Demonstrated ability to remain professional and cooperative under pressure.
Team-oriented with strong interpersonal and problem-solving skills.
Must successfully complete a basic math skills test, background check, and drug screening prior to employment.
Preferred Qualifications
High School Diploma or GED.
Experience in export coordination or warehouse logistics is a plus.
Knowledge, Skills, and Abilities
High attention to detail, accuracy, and organization.
Ability to follow written and verbal instructions.
Strong time management and multitasking capabilities.
Dependable, self-motivated, and customer-focused mindset.
Work Environment
Primarily office-based with occasional movement throughout warehouse areas.
Frequent use of standard office equipment (computer, phone, copier, fax, calculator).
Moderate noise level typical of a warehouse setting.
Physical and Mental Demands
Ability to sit for extended periods and perform repetitive office tasks.
Regular standing, walking, bending, and light lifting (up to 20 lbs).
Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance.
Supervisory Responsibilities
May occasionally lead or assist with special projects under supervision.
Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
$24k-32k yearly est. 2d ago
Customer Service Representative: New Orleans, LA
American Cash Advance 4.1
Member service representative job in New Orleans, LA
We are looking for the Best of the Best Full-Time Customer ServiceRepresentative: New Orleans, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading.
American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company.
Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce.
Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions.
Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day.
Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills:
Math Skills: including the ability to count money
Social Skills: including the ability to engage & interact professionally
Problem-Solving Skills: including the ability to negotiate payment terms
Communication Skills: including the flexibility to work with different personalities
Computer Skills: ability to use computer programs required to process day to day transactions
Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork
Organization Skills: including the ability to utilize filing systems
Other Requirements:
Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer.
Excellent Benefits including:
Health Insurance (up to 80% of premiums paid by company)
Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more!
401K
Paid Holidays
Paid Vacations!
Paid All-Purpose Time Off
Paid Training
Advancement Opportunity!
Unlimited Earning Potential and more!
If you think you have what it takes to be a part of our dynamic team, please apply today!
For more information about American Cash Advance visit our website at ***************************
$23k-31k yearly est. 2d ago
Insurance Customer Service Representative
Insight Global
Member service representative job in New Orleans, LA
Must Haves:
• 2-5 years of Customer Service/Client services experience
• 1 year of Personal Insurance experience is mandatory
• Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customer service.
• Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred.
• Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements.
Plusses:
• EPIC experience preferred.
• Property & Casualty (P&C) Licensed.
• Active Property & Casualty Agent's license
Day-to-Day:
Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customer service. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them.
Your responsibilities as the Personal Lines Insurance Processor will include:
• Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage.
• Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates.
• Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records.
• Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customer service.
• Maintain organized records, support office operations, and contribute to process improvements and team initiatives
• Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.
$24k-32k yearly est. 5d ago
HP Customer Sales Representative
2020 Companies 3.6
Member service representative job in New Orleans, LA
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
* Demonstrate HP products at a big box retail store
* Engage and build rapport with customers by creating a memorable experience
* Responsible for maintaining professional relationships with management and staff within assigned store
* Train retail store associates on HP products and services
* Maintain displays for cleanliness, functionality, and demo-readiness
* Responsible for reporting and competitive insights
What's in it for you?
* Stable, weekly schedule
* Next day pay on-demand with DailyPay
* Friday, Saturday, or Sunday availability
* Paid training completed online
* $25 per month Technology Reimbursement
* Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
* Be a problem-solving, tech-savvy enthusiast
* Have an outgoing personality and be eager to learn
* Be comfortable engaging with customers and demonstrating products with training
* Ability to engage in a selling process that overcomes objections and connects with customer needs
* Retail experience or customer service experience in electronics, tech or wireless a plus
* Training or product demonstration experience a plus
* 1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
#TAYNP
Job Description:
* Sell products and services in a retail store, kiosk, and/or event environments
* Maintain professional interaction with both customers and fellow employees
* Meet or exceed personal sales goals on a monthly basis
* Courteously welcome customers and offer assistance
* Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
* Advise customers by providing information on products and services
* Help customers make selections by building customer confidence
* Accurately document and report sales
* Contribute to team effort by accomplishing related results as needed
* Responsible for accurately tracking and communicating all activity to Retail Operations
* Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
* Responsible for submitting all paperwork completely and accurately
Performance Measurements:
* Regular and prompt attendance
* Meet established monthly/weekly sales quota/goals
* Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
* High school diploma or equivalent required
* Six (6) months prior sales, retail, telecom or marketing experience
* Demonstrated knowledge of products and services
* Excellent communications, presentation, interpersonal and problem-solving skills
* Impeccable integrity and commitment to customer satisfaction
* Ability to multi-task in a fast-paced, team environment
* Must be available to work evenings, weekends and holidays as needed
* Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly 2d ago
Financial Service Representative l - Jefferson Financial FCU Lapalco 4924
Keesler Federal Career 4.5
Member service representative job in Marrero, LA
JOIN THE EXTRAORDINARY TEAM AT JEFFERSON FINANCIAL FCU A DIVISION OF KEESLER FEDERAL CREDIT UNION
Travel may be required during training. Additional details will be discussed during the interview.
EXTRAORDINARY BENEFITS:
Medical, dental, and vision insurance
Short Term & Long Term Disability Benefits
Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
Employee and Dependent Life Insurance
401(k) Retirement Plan with 100% match on the first 5% contributed by you
Paid Leave
11 Paid Holidays
Tuition Reimbursement
Competitive Scholarships
EAP (Employee Assistance Program)
WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS
Position: Financial ServicesRepresentative I (FSR I)
Department: Retail Operations
Reports To: Branch Manager
FLSA: Non-Exempt
SUMMARY
Under general supervision, but following established policies and procedures, is responsible for creating, opening, and processing new consumer & business member accounts and cross selling services to members. Explains products' and/or services' value, benefits, features, rates and fees to members. Using the AIDINC process as outlined in The Member Advantage (TMA) training, is responsible for conducting a high quality interview with members and potential members to satisfy their needs. Through the use of the Opening Act (OA) system, creates membership, new account, and deposit services in Symitar. Also uses Opening Act to build and submit loan applications to Central Lending Decision Makers for a decision. If an application is immediately approved by the system, (under the guidance of the Branch Manager, Assistant Branch Manager, or Loan Officer), takes steps to disburse the loan. Represents the credit union in a professional, friendly, courteous manner. Gives prompt, efficient, and accurate service in the processing of all transactions. Stays current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns.
ESSENTIAL FUNCTIONS
Using Opening Act and/or Symitar, opens and processes required documentation for all types of consumer & business deposit accounts including individual retirement accounts and certificates of deposit.
Orders and statuses ATM and Debit cards through Card Creation Wizard or utilizes Card@Once to provide members with ATM and Debit cards instantly. Handles ATM and Debit card disputes and fraud disputes.
Conducts quality interviews with members using the AIDINC system to meet member needs through credit union products and services.
Within the scope of an FSR I authority, accepts deposits and payments and performs withdrawals or loan advances. These transactions are performed on a variety of transaction and savings products as well as a variety of loan types, including credit cards. At the conclusion of a member interaction, reads back members' receipts in order to verify and finalize the accuracy of the transaction.
Within the scope of an FSRI authority, maintains control of cash by double counting all cash received and disbursed, or being diligent as the 2
nd
party in any dual control procedure.
In opening new accounts, verifies checks for deposit are made payable to parties presenting them for negotiation, properly endorsed, and deposited in accordance with credit union policy, for new accounts and, if applicable, Reg CC. A determination of collectability based on the actual check and the member presenting the item may require an extended hold. Utilizes True Checks within prescribed guidelines.
Provides account information such as current balances, transaction history, dates & amounts of deposits and loan pay-offs (excluding business loans), only for the member account owner(s) for consumer & business accounts.
Works to resolve members' concerns, complaints, discrepancies, and problems through use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the Synapsys CRM to effectively track member concerns.
Uses Opening Act system and the AIDINC process to complete quality consumer & business loan applications over the phone or in person. The goal of the loan application interview is to meet member needs and minimize pending applications.
Routes the loan applications and any supporting documentation to Central Lending Decision Makers for disposition via Opening Act Priority 1 or Priority 2 queue.
In the event of a declined loan, the FSR I clearly communicates the decision and how it was determined to the member in a positive and tactful manner. The FSR I should be able to advise the borrower(s) on proactive steps they can take to hopefully improve their prospects on their next application or improve their credit score.
Upon loan approval, disburses the loan in accordance with guidelines and procedures. Ensures that all paperwork and documents for closure of loan are correctly completed. The goal in loan closing is to ensure that the member and KFCU are fully protected. It is imperative that any collateral offered for security has KFCU listed as lienholder, the member is aware of their requirement to maintain collateral insurance, and the terms to avoid defalcation are fully understood by the borrower(s).
Like a concierge and utilizing TMA behavioral styles as a guide, provides insightful guidance and assists members through the process of opening deposit accounts, loans and other services using the AIDINC process.
Consistent with the view that Sales is Service and Service is Sales, strives to exceed the goals set by the credit union with regard to memberservice and sales of all products and services offered by the credit union.
Upholds all member information in the strictest confidence.
Accurately interprets the Fair Credit Reporting Act as it applies to credit union loans.
Completes, with an acceptable grade, all training for this position as directed by management and actively participates in training classes.
In support of marketing campaigns such as Auto Loan Refinance or new member onboarding, makes outbound phone calls to contact members in regards to products or services for which the member qualifies. Effectively uses TMA skills to open new products and services for membership.
Maintains proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, Opening Act and any other computer systems necessary to perform the job satisfactorily.
Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Red Flag Program and REG CC.
Utilizes The Member Advantage AIDINC system to identify potential member (internal or external) service needs which can be met through the sale of credit union products and services, or adherence to the department's policy and procedures. This can be affected through direct sale and in many cases referral to another team member. Effective use of the Synapsys CRM to create, monitor, and manage sales and referrals is required for consumer & business accounts.
Provides merchant referrals directly to the merchant for business accounts.
Other Duties and Responsibilities:
Maintains branch office equipment and supplies necessary to keep office working efficiently.
Assists in balancing the ATM as directed by the Branch Manager or Assistant Branch Manager.
Assists in the balancing of Night Depository as directed by the Branch Manager or Assistant Branch Manager.
Miscellaneous duties as assigned.
KNOWLEDGE & SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
A high school education or GED.
Community college coursework is desired.
Experience and Other Requirements:
One year to three years of similar or related experience.
Completion of Lending Class, New Accounts training, and Teller training through the KFCU Training Department required.
Must possess ability to operate computer terminal, computer printers, calculator, fax machine, copier, telephone, fax machine, currency counter, and copier with accuracy and attention to detail.
Must possess and exhibit an outgoing personality, helpful memberservice attitude and an ability to sell credit union products and services.
Must possess strong basic math skills, accuracy and attention to detail
Must demonstrate an ability to understand and implement changing policies and procedures.
Must be knowledgeable of teller transactions relevant to the position.
Must maintain confidentiality and dependability.
Exceptional oral and written communication skills required.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Computer Skills:
Extensive use of personal PC required.
Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail.
Must be able to navigate the internet to search for data and be able to complete online forms.
Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media.
Must be familiar with home banking and bill paying services.
Certificates, Licenses and Registrations:
Must actively participate in and successfully complete The Member Advantage (TMA) training within 9 months of employment.
Must actively participate in and successfully complete TMA Annual Accelerator training classes.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive use of desktop computer is required. The noise level is that of a normal office environment.
DECLARATION: The human resources department retains the sole rights and discretion to make changes to this job description.
#HPIND
$24k-28k yearly est. 60d+ ago
Technical Service Representative (Houma, LA)
Akzo Nobel N.V 4.7
Member service representative job in Slidell, LA
Company: AkzoNobel About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.
For more information please visit *****************
2024 Akzo Nobel N.V. All rights reserved.
Job Purpose
The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment, and documentation in acquiring new business and in maintaining multiple existing customers.
Job Responsibilities
* Generate and maintain accurate records and application reports of company products. This includes day-to-day environmental conditions as well as surface preparation and relevant coating application information. - 20%
* Attend scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process. - 20%
* Advise customers of products and schemes based on vessel service environments and performance expectations. Proper knowledge of industry standards (i.e., SSPC, NACE ISO, Etc) and use of inspection equipment for both surface preparation and coating application operations. Proper use of required PPE. May occasionally be required to demonstrate proper use of application equipment (i.e., single-feed airless,
Conventional and plural component). - 20%
* When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire a resolution. When conditions are not resolved to meet the specification document, according to the exception report. - 20%
* Lifts 100 pounds - 10 %
* Monitor customers/applicators in the proper application of coatings and paint systems in accordance with company specifications. - 5%
* Other duties as assigned - 5%
Level of Autonomy
Limited to customer specifications
Employee is expected to perform these company success factors independently:
* Helps the customer
* Achieves expected results on time
* Understands the need to learn
* Open to change and new ideas
* Fulfils responsibilities in expected style
Job Requirements
* High school diploma required; college degree preferred.
* Minimum 5 years of technical and/or sales experience, preferably in the marine or coatings industry.
* Knowledge of marine industry terminology and practices, including vessel maintenance and repair (M&R) and new build (NB).
* Understanding of coating applications, techniques, and parameters related to marine vessels.
* Strong analytical and problem-solving skills, with the ability to interpret technical data, diagrams, and instructions.
* Effective verbal and written communication skills, including the ability to prepare business and technical reports.
* Proficiency with Microsoft Office and digital tools, including PCs, mobile devices, and software used for data collection and reporting.
* Ability to travel as required to support customers and field activities.
* Ability to work safely in marine environments, including working around water; ability to swim or willingness to learn.
* Ability to hear and respond to safety and emergency alarms and maintain awareness in high-risk environments.
Total Compensation
* The salary range for these skills is $72,000 to $85,000, plus a 15% annual bonus.
* Excellent Medical Insurance with HSA.
* Dental, Vision, Life, and AD&D benefits.
* 401 (k) retirement savings with a 6% company match.
* Generous vacation, sick, and holiday pay.
* Paid Parental leave.
* Active Diversity & Inclusion Networks.
* Career growth opportunities on a regional and global scale.
* Tuition Reimbursement.
* Monthly Automobile Allowance
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
#LI-HE1
REQ ID#51293
$25k-42k yearly est. 2d ago
Inside Sales/Customer Service Sales Rep (New Orleans)
Crescent Crown Distributing 4.5
Member service representative job in New Orleans, LA
Responsible for providing customer support, selling to and servicing existing CCD accounts via telephone by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer phone in a timely manner and enter information into database.
Respond to customer requests and take appropriate action as needed.
Responsible for calling on assigned accounts on scheduled call days and notifying supervisor of any off day deliveries.
Notify supervisor of account changes as they pertain to call day, delivery day and hours of operation.
Update supervisor on competitive information in designated territory.
Responsible for executing priorities and objectives and other goals.
Responsible for ensuring product freshness in assigned territory according to CCD quality standards.
Responsible for maintaining a professional image at all times.
Maintain knowledge of products, company policies, pricing structures and methods of delivery in order to provide technically accurate solutions to inquiries.
Maintain a safe working environment in designated territory.
Must have ability to show up on time and ready to work scheduled shifts.
Competency: To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.
Technical Skills - Pursues training and development opportunities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.
Interpersonal - Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills; Participates in meetings.
Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition;
Organizational Support - Follows policies and procedures; Supports organization's goals and values.
Adaptability - Adapts to changes in the work environment.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.
Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.
Innovation - Meets challenges with resourcefulness.
Motivation - Measures self against standard of excellence.
Planning/Organizing - Prioritizes and plans work activities; Develops realistic action plans.
Professionalism - Treats others with respect and consideration regardless of their status or position.
Quality - Demonstrates accuracy and thoroughness.
Quantity - Strives to increase productivity.
Safety and Security - Observes all safety and security procedures.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software and Order processing systems.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is frequently required to sit.
At Crescent Crown, you are not an independent contractor, you are a W2 employee and receive all associated perks such as an Employee Referral Bonus Program, benefits, 401K, access to company events, advancement opportunities and more!
Bi-weekly pay!
The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required for this position. An employment application will only be considered active for 30 days.
Additional Notes:
If applicable, candidates for this position may be subject to the successful completion of pre-employment criminal background and drug/alcohol history, employment/education verification, reference checks and post-offer physical examination and drug/alcohol screening in accordance with the Company's hiring process and substance abuse policies.
Crescent Crown Distributing, LLC
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, veteran status or status as a qualified individual with disability.
$25k-32k yearly est. 11d ago
Customer Support Representative
Culligan 155La
Member service representative job in Jefferson, LA
Benefits:
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer ServiceRepresentative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer ServiceRepresentative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
College degree
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
Experience with Service Titan software is strongly preferred.
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $15.00 - $20.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$15-20 hourly Auto-Apply 60d+ ago
Toyota Express Service Advisor
Toyota of Kenner 4.3
Member service representative job in Kenner, LA
Toyota of Kenner, a Toyota dealership located in Kenner, Louisiana, is seeking a motivated and customer-oriented individual to join our team as a Full Time Toyota Express Service Advisor. As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is an individual contributor role with a competitive salary range of $45,000 to $80,000 per year, paid semimonthly.
Compensation & Benefits:
- Competitive salary range of $45,000 to $80,000 per year, paid semimonthly
- Comprehensive benefits package including health, dental, and vision insurance
- Paid time off and holidays
- 401k with company match
- Ongoing training and opportunities for career advancement
- Employee discounts on vehicle purchases, services, and parts
Responsibilities:
- Greet and assist customers with a positive and professional attitude
- Schedule appointments and communicate with customers regarding their service needs
- Provide accurate estimates for services and obtain customer approval
- Ensure work is completed in a timely and efficient manner
- Communicate with technicians to keep customers updated on the status of their vehicle
- Process customer payments and maintain accurate records
- Continuously seek opportunities to improve customer satisfaction and service department efficiency
- Maintain knowledge of Toyota products, services, and promotions
- Handle customer complaints and escalate to management when necessary
- Follow dealership and manufacturer guidelines and policies
Requirements:
- High school diploma or equivalent
- Previous experience in customer service, preferably in the automotive industry
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Proficient in basic computer skills and experience with dealership management systems is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Must be able to work occasional weekends and evenings
- Must have a valid driver's license and clear driving record
EEOC Statement:
Toyota of Kenner is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified candidates are encouraged to apply.
$45k-80k yearly Auto-Apply 60d+ ago
Representative - Customer Service
Wesco 4.6
Member service representative job in Metairie, LA
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
\#LI-JB1
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
$20k-27k yearly est. 42d ago
Customer Service Representative - State Farm Agent Team Member
Alexis Ducorbier-State Farm Agent
Member service representative job in Livingston, LA
Benefits:
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Job Description:
Position Overview: We are looking for a motivated and licensed Customer Service Team Member to join our thriving insurance agency. This role combines customer service with sales responsibilities, requiring a strong commitment to client satisfaction while achieving sales goals. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to effectively promote and sell insurance products.
Key Responsibilities:
Client Interaction:
Serve as the primary point of contact for clients via phone, email, and in-person inquiries.
Provide accurate and detailed information regarding insurance products, services, and claims processes.
Address client concerns and resolve issues promptly and professionally.
Sales Responsibilities:
Meet or exceed established sales goals by identifying client needs and recommending appropriate insurance solutions.
Actively promote and cross-sell insurance products to both new and existing clients.
Develop and maintain relationships with clients to encourage repeat business and referrals.
Policy Management:
Assist clients with policy inquiries, including coverage details, policy changes, and renewals.
Support clients in understanding their insurance options and help them make informed decisions.
Claims Support:
Guide clients through the claims process, ensuring they understand the necessary steps.
Collect required documentation and information for claims submissions and follow up to ensure timely resolution.
Administrative Duties:
Maintain accurate records of client interactions, sales activities, and transactions in the agencys database.
Prepare and send out policy documents, renewal notices, and other correspondence.
Assist in onboarding new clients and ensure a smooth transition into our services.
Team Collaboration:
Work collaboratively with team members to provide comprehensive customer service.
Participate in team meetings and training sessions to enhance product knowledge and sales techniques.
Continuous Improvement:
Gather client feedback to identify areas for improvement in service delivery and sales strategies.
Stay informed about industry trends, product offerings, and regulatory changes affecting insurance services.
Qualifications:
Must hold a valid insurance license in the relevant state(s).
Previous experience in customer service and sales, preferably in the insurance industry.
Strong verbal and written communication skills.
Proficiency in using computer systems and customer relationship management (CRM) software.
Excellent problem-solving skills and the ability to handle challenging situations with professionalism.
A goal-oriented mindset with a desire to achieve and exceed sales targets.
Team-oriented attitude with the ability to work independently when necessary.
What We Offer:
Competitive salary with performance-based incentives.
Comprehensive benefits package, including health insurance and retirement plans.
Opportunities for professional development and advancement within the agency.
A supportive and collaborative work environment focused on success.
If you are a licensed insurance professional with a passion for customer service and sales, we invite you to apply for the Licensed Customer Service Team Member position at our insurance agency. Join us in making a positive impact on our clients' lives while achieving your career goals!
$24k-32k yearly est. 8d ago
Customer Care Administrator
Posigen 4.2
Member service representative job in New Orleans, LA
Essential Job Functions
handles all facility issues including supplies, coffee, paper products
Handles removals, disconnects and reconnects as notified by collections and customer service
Creates project and sends certified letters to customers
Files all documents and uploads pertinent data into SalesForce
Creates required relevant documents and then mails to customers
Scans and sends returned customer documents to the CPA
Assign unreceived documents to field representatives to retrieve manually
Create a daily route for field representatives to follow and monitor performance
Utilize company vehicle tracking software to make sure all proper stops were made by field representatives
Track all required documents via salesforce and personal tracking spreadsheet
Send reports to Chief Customer Officer weekly and to others as requested
Essential Job Functions
Position handles all facility issues including supplies, coffee, paper products
Handles removals, disconnects and reconnects as notified by collections and customer service
Creates project and sends certified letters to customers
Files all documents and uploads pertinent data into SalesForce
Creates required relevant documents and then mails to customers
Scans and sends returned customer documents to the CPA
Assign unreceived documents to field representatives to retrieve manually
Create a daily route for field representatives to follow and monitor performance
Utilize company vehicle tracking software to make sure all proper stops were made by field representatives
Track all required documents via salesforce and personal tracking spreadsheet
Send reports to Chief Customer Officer weekly and to others as requested
Competencies
Able to work independently and prioritize work load
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Ability to accurately type 45 words/minute
Ability to adapt in a fast paced, changing environment
Ability to communicate effectively and professionally over the phone and through email with both customers and internal staff
Team player attitude a MUST!
Education/Experience
Two years of customer service/support experience
Knowledge of Microsoft Outlook is required
Excellent written and verbal communication skills required
Excellent customer service experience and skills are required
Excellent PC skills including excel and word
Salesforce is a plus; but not required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Skills & Requirements
Competencies
Able to work independently and prioritize work load
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Ability to accurately type 45 words/minute
Ability to adapt in a fast paced, changing environment
Ability to communicate effectively and professionally over the phone and through email with both customers and internal staff
Team player attitude a MUST!
Education/Experience
Two years of customer service/support experience
Knowledge of Microsoft Outlook is required
Excellent written and verbal communication skills required
Excellent customer service experience and skills are required
Excellent PC skills including excel and word
Salesforce is a plus; but not required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
$28k-33k yearly est. 60d+ ago
Registrar Services Specialist
Herzing University 4.1
Member service representative job in Metairie, LA
Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.
Requirements:
* Associate's degree, Bachelor's degree preferred
* 2 years of related work experience preferred
Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $19.40 to $26.24.
Click Here or use the following link to learn more about careers at Herzing University: ****************************
Primary responsibilities:
* Adhere to the University's service level agreements.
* Act as a liaison for other administrative offices on student schedule and academic policy questions.
* Adhere to FERPA and other related regulatory requirements.
* Provide excellent customer service to students, staff, faculty and third parties.
* Participate in administrative meetings and committees as assigned.
* Develop and update continuing student schedules and input into the CampusNexus.
* Ensure completion of end of term and end of semester processes and reporting, including SAP processing, incomplete grades and rescheduling failed classes.
* Process student status changes and enrollment transfers.
* Monitor student attendance and process enrollment drops due to attendance violations.
* Track and ensure student's progress toward graduation.
* Produce graduation packets and diplomas.
* Other administrative tasks as assigned including assisting with other Specialist functions as needed.
Schedule includes a 20-hour work week, Monday through Friday with the occasional need for weekend hours. It is preferred that the final candidate will be near one of our current locations allowing for a potential hybrid schedule.
Region Locations Midwest Kenosha, Brookfield, Madison, Milwaukee (WI)
Minneapolis (MN) South
Clarksville, Nashville (TN)
Akron (OH), Atlanta (GA), Birmingham (AL), New Orleans (LA)
Florida Tampa, Orlando
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
Physical Requirements:
* Must be able to remain in a stationary position 80% of the time.
* Must be able to occasionally move around the work location.
* Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
* Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
* Visually or otherwise identify, observe and assess.
* Occasionally move, carry, or lift 10 pounds.
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
$19.4-26.2 hourly 34d ago
Entry Level Customer Representative
Hireverse
Member service representative job in New Orleans, LA
We are currently hiring motivated, customer-focused individuals to join our team as Entry-Level Customer Representatives. This is an excellent opportunity for candidates looking to build a long-term career in sales and customer engagement while receiving hands-on training and performance-based growth opportunities.
In this role, you'll work directly with customers, support sales efforts, and deliver a high-quality customer experience. You'll gain valuable skills in communication, relationship building, and sales strategy in a fast-paced, team-oriented environment.
What You'll Do:
Engage with customers to understand their needs and provide solutions
Support sales efforts through effective communication and follow-up
Manage and process customer interactions accurately and efficiently
Provide prompt, professional, and personalized service
Resolve customer questions or concerns with care and confidence
Build and maintain strong, long-term customer relationships
Collaborate with team members to meet individual and team sales goals
What You'll Bring:
Strong communication and interpersonal skills
Customer-first mindset with an interest in sales and relationship building
Coachable attitude and willingness to learn
Strong organizational skills and attention to detail
Problem-solving abilities and a positive, team-oriented approach
Ability to thrive in a fast-paced, performance-driven environment
Previous experience in sales or customer service is a plus but not required
What's Offered:
Paid training and ongoing professional development
Hourly base pay, paid weekly
Commission and bonus opportunities
Flexible scheduling options
Supportive and inclusive team culture
Clear performance-based advancement opportunities
Unlimited vacation and personal days
Autonomy to make an impact and see results
Whether you're just starting your career or looking to transition into sales, this role provides the training, support, and earning potential to help you succeed.
Equal Opportunity Statement:
This organization is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination based on race, color, religion, sex, age, disability, national origin, or any other protected status.
$29k-47k yearly est. Auto-Apply 2d ago
Learn more about member service representative jobs
How much does a member service representative earn in Kenner, LA?
The average member service representative in Kenner, LA earns between $16,000 and $37,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Kenner, LA
$24,000
What are the biggest employers of Member Service Representatives in Kenner, LA?
The biggest employers of Member Service Representatives in Kenner, LA are: