Member service representative jobs in New Orleans, LA

Perform various back-office functions that support and maintain the Card Services operations, including bank support and troubleshooting and ATM/Debit Card functions. Responsibilities Answer telephone calls received from internal and external bank clients, troubleshoot, and resolve issues related to Card Services products such as ATM/Debit Cards and Credit Cards. Reply to or redirect customer e-mails. Perform all functions relating to ATM and Debit cards, including ordering, maintenance to limits, and transaction research. Submit fraud related Debit Card dispute cases into the fraud system. Perform file and report reviews related to the Card Services products. Process return-mail of ATM/Debit Cards that are received by the department. Stay up to date on various Regulations and processes regarding ATM/Debit Cards. Review and work various Debit Card reports, Closed Account report, Non-post Debit Card transactions and Debit Card maintenance reports. Special Projects as assigned. Requirements Skills/Experience/Education High school diploma or equivalent 2 years' experience in Card Services Banking products. Proficient on computer (Bank applications, Internet, MS Word & Excel). Excellent customer service skills. Excellent communication skills. Attention to detail. Accuracy. Neatness. Punctual. Organized. Adhere to deadlines. Essential Mental & Physical Requirements Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to read and interpret a document if required to perform the essential job functions. Prolonged periods of sitting at a desk and working on a computer may be required. Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.

Job Details New Orleans, LADescription Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate. Role Summary Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. Responsibilities Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. Knowledge of room openings and availability. Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. Accurately handle all cash and charge transactions. Make cash drops in the safe. Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. Take work orders from residents and process correctly in the system. Receive and distribute mail to residents. Maintain a clean and inviting office Other duties as assigned Qualifications HS Diploma or equivalent 6 months customer service experience Legally able to work within State and Federal guidelines Physical Requirements / Working Conditions Continuous standing and walking throughout the duration of each shift. Bending, lifting, and carrying up to 25 pounds. Constant face-to-face interactions with customers. Ability to multi-task and remain positive in busy working conditions. Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. Comply with the brand and Company uniform and hygiene policies. Fun, fast-paced, upbeat environment

About Us At Property Soar, we believe that success is built on strong leadership, dedication, and innovation. As a growing organization in the real estate and property management industry, we are committed to developing future leaders who are eager to learn, adapt, and contribute to our continued success. Our environment is collaborative, forward-thinking, and designed to inspire growth at every level. Job Description We are seeking a Customer Service Representative who will serve as the first point of contact for our clients and partners. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys providing thoughtful, solutions-oriented support. You will play an integral part in ensuring that each client experience reflects Property Soar's commitment to quality, professionalism, and trust. Responsibilities Serve as the primary contact for client inquiries, providing accurate information and timely assistance. Maintain strong communication with internal teams to ensure efficient problem resolution. Manage and document client interactions with precision and care. Support administrative and coordination tasks to enhance daily operational flow. Uphold company standards for professionalism and customer satisfaction at all times. Qualifications Qualifications Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional demeanor with a customer-first mindset. Ability to work effectively in a collaborative environment. Proficiency with basic office software and communication tools. Additional Information Benefits Competitive salary package ($50,000 - $54,000 per year). Opportunities for professional growth and career advancement. Supportive and inclusive company culture. Comprehensive training and skill-development programs. Full-time position with stable hours and a collaborative work environment.

Toyota of Kenner, a Toyota dealership located in Kenner, Louisiana, is seeking a motivated and customer-oriented individual to join our team as a Full Time Toyota Express Service Advisor. As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is an individual contributor role with a competitive salary range of $45,000 to $80,000 per year, paid semimonthly. Compensation & Benefits: - Competitive salary range of $45,000 to $80,000 per year, paid semimonthly - Comprehensive benefits package including health, dental, and vision insurance - Paid time off and holidays - 401k with company match - Ongoing training and opportunities for career advancement - Employee discounts on vehicle purchases, services, and parts Responsibilities: - Greet and assist customers with a positive and professional attitude - Schedule appointments and communicate with customers regarding their service needs - Provide accurate estimates for services and obtain customer approval - Ensure work is completed in a timely and efficient manner - Communicate with technicians to keep customers updated on the status of their vehicle - Process customer payments and maintain accurate records - Continuously seek opportunities to improve customer satisfaction and service department efficiency - Maintain knowledge of Toyota products, services, and promotions - Handle customer complaints and escalate to management when necessary - Follow dealership and manufacturer guidelines and policies Requirements: - High school diploma or equivalent - Previous experience in customer service, preferably in the automotive industry - Strong written and verbal communication skills - Excellent organizational and multitasking abilities - Proficient in basic computer skills and experience with dealership management systems is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Must be able to work occasional weekends and evenings - Must have a valid driver's license and clear driving record EEOC Statement: Toyota of Kenner is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified candidates are encouraged to apply.

Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers. As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Additional Information All your information will be kept confidential according to EEO guidelines.

Title: Member Service Representative Department: Retail Operations Reports To: Branch Manager Supervises: N/A Job Classification: Non-Exempt, Full-time HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at . Job Summary The Member Service Representative (MSR) is responsible for a wide variety of branch operations. They provide information on HOPE's products and services, resolve member issues, and ensure a positive member experience. MSRs are responsible for building strong member relationships and contributing to HOPE's sales and service objectives. Duties include a high level of external and internal public contact and management of various records and file systems. Confidentiality is involved, and sensitive situations may be handled. This position is in the HOPE branch network's various locations. Essential Functions · Establish and maintain member accounts · Provide service excellence to stakeholders · Process all member accounts accurately, timely, and manage member exceptions · Own and resolve member questions and problems through knowledge of established policies and procedures, and referring more complex issues to management · Complete all assigned Retail and compliance courses per established deadlines · Achieve monthly growth and retention targets per individual Retail Work Plan · Adhere to all HOPE policies, procedures, and security protocols · Adhere to all regulatory compliance requirements · Perform a variety of administrative duties including but not limited to answering telephones, typing and filing, attending meetings, report production, etc. · Perform other duties as assigned Accountability for Business Results · Cross-sell HOPE products Specified Authority Level · Authority to open and close member accounts Competencies/Skills · Attention to Detail - Taking responsibility for a thorough and detailed method of working. · Customer Focus - Knowing the (internal and externa!) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. · Interpersonal Understanding - Showing interest in other people's feelings, attitudes, and reasoning · Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. · Problem Solving - Having the ability to identify problems and issues of varying issues of varying complexities and to find effective solutions with few guidelines. · Results Orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance. · Teamwork - Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. Desired Qualifications · High school diploma or GED required · Bachelor's degree in business or related area preferred · 1+ year experience in banking/finance in areas related to job requirements · Customer service experience Work Environment · Employee spends the majority of time in office environment, generally accessible to the public, members, and potential members · Noise level in the work environment is usually moderate · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands · Employee is regularly required to sit, stand and walk · Employee will use hands to finger, handle or feel, reach with hands and arms, and talk or hear · Employee will irregularly lift and/or move up to 10 pounds · Employee will frequently travel to various branches within the company's market · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed by employees occupying this position; it should not be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Job Details New Orleans, LADescription THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong! ORGANIZATION OVERVIEW Title: Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE OPPORTUNITY Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people's lives for the better every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job! What You'll Be Doing As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey. You will ensure our club is super clean because our members value this and we're known for that too. Finding new and current members to join the fitness trainer in fitness classes. You'll impress new and existing members when you introduce them to our Black Card amenities. They're going to want these benefits! You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities. Be a leader! Be passionate - love what you do! Have fun and invite members to do the same! Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays. United FP offers competitive salaries, PF Black Card membership and opportunities for growth. Qualifications What You'll Bring to the Table: Birthdate that confirms you are a minimum of 18 years of age. Passion for helping others. Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals. On-time dependability because you know people are counting on you. High School diploma or GED equivalent. Physical Demands: Must be able to occasionally lift, push, or pull at least 50 lbs. Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in New Orleans, LA, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in New Orleans, LA! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

Primary Function Provide information on Credit Union (CU) products and services according to all CU policies and procedures and Federal and State rules and regulations. Responsible for interviewing and evaluating applicants for routine loans and processing loan applications. Gather background information and analyze loan applicants' credit history. Approve or deny loan applications based on analysis. Operate with moderate credit authority. Duties and Responsibilities Gather background information on loan applicants by interviewing loan applicants and obtaining credit bureau reports. Assist members with the loan application process to ensure completeness of information. Pull credit reports for all accounts, verify debts, and estimate monthly payments for any outstanding debts not listed and add them to debts on application. Calculate debt-to-income ratios on loan applicants. Calculate how much of a loan applicant's debt is secured or unsecured. Complete loan applications over the phone and/or electronically. Determine collateral needs and payment plans for members applying for loans. Determine eligibility of loan co-maker from co-maker's statement and credit rating. Approve or deny loan applications. All denials go through the Credit Committee. When a loan is denied, explain reasons for denial in a professional, courteous manner. Send a letter to the member explaining the reason for denial. Work with members to provide recommendations or alternative options for other possible ways to secure a loan in future. Verify the accuracy of loan amounts and repayment terms on approved loan applications. Implement new loan products and services in accordance with management direction. Cross-sell lending and other CU products. Prepare End of the Month (EOM) Credit Committee Reports. Prepare monthly reports of new and denied loans. Prepare reports of risk-based lending performance. Maintain records for Special Committee, Board Loan approvals, and Credit Committee meetings and prepare monthly annual reports of meetings. Track the receipt of titles and/or liens for collateral loans. Handle weekly paperwork to place NODA liens for refinance titles or any title transfers. Check and file new titles for new loans. Post wire transfers and release of Electronic Fund Transfers (EFT's) Pull payment reports daily to make sure automatic payments/transfers are completed. Handle all GAP claims. Submit paperwork for CUNA. Maintain the CU Skip-A-Pay program. Assist and support Branch Manager with the CPI program. Assist with telephone calls as needed. Provide assistance and backup in all areas of the CU when needed. Other tasks and duties as assigned by management.

PURPOSE This position will continually assist the credit union in delivering its mission, vision and motto to the STFCU members: Mission People helping people achieve financial happiness by inspiring change. Vision We want to CU: Borrow Responsibly Save Successfully Live Happily Motto Happy to CU JOB SUMMARY Member Service is to assist new and existing members with their immediate, short-term, and long-term financial needs/goals through exceptional service and problem solving. This position regularly combines all aspects of member services, account opening functions, consumer lending, as well as actively involving other member contact departments and support/back-office staff to fulfill member needs. The successful incumbent is flexible enough to greet/welcome incoming members, function as a financial services consultant and perform teller transactions. Duties and Responsibilities Member Service Assist members face-to-face, by telephone or online - determine the nature of business and provide guidance promptly. Provide account services to members in a courteous and professional manner by receiving and processing deposits, withdrawals, check cashing, loan payments, credit card payments. Selling credit union checks, cashier's checks, and money orders Selling stamps, gift cards, travel cards Open and closing accounts. Place check orders. Reconcile cash drawer by proving cashing transactions and reconciling checks. Maintains account records by updating member information, as necessary. Order/Print Debit Cards, Update Pin numbers as needed. Accept various applications and forms, review for completeness, and distribute to appropriate individual/department. Monitor supply inventory and put in supply ticket requests prior to outages. Promote the Credit Union products and services. Participate in credit union promotion programs. Protect the integrity and confidentiality of our membership by verifying ownership to ensure proper access is upheld. Perform transactional duties to serve members with high accuracy in accordance with credit union policies and procedures. Exceed service expectations by creating unparalleled member experience with every interaction, taking ownership of issues and challenges, increasing member loyalty. Demonstrate competency and an in-depth knowledge of all account types, products and services. Comply with federal, state, and local regulations and legal requirements. Provide assistance and backup in all areas of the CU when needed. Other duties and tasks as assigned by management. Produce account histories Prepare CTRs or SARs as needed. Reconcile cash drawer by proving cashing transactions and reconciling checks. Maintains account records by updating member information, as necessary. Order/Print Debit Cards, Update Pin numbers as needed. Accept various applications and forms, review for completeness, and distribute to appropriate individual/department. Monitor supply inventory and put in supply ticket requests prior to outages. Promote the Credit Union products and services. Participate in credit union promotion programs. Protect the integrity and confidentiality of our membership by verifying ownership to ensure proper access is upheld. Perform transactional duties to serve members with high accuracy in accordance with credit union policies and procedures. Exceed service expectations by creating unparalleled member experience with every interaction, taking ownership of issues and challenges, increasing member loyalty. Demonstrate competency and an in-depth knowledge of all account types, products and services. Comply with federal, state, and local regulations and legal requirements. Other Duties Meet monthly with the MSR II/COO to discuss problems, solutions, recommendations, and resolutions Required Skills/Abilities Ability to problem solve within established policies and procedures, with the understanding and compliance of all state and federal regulations and laws. Experience in ensuring compliance with all governing regulations, especially Bank Secrecy Act requirements including: Currency Transaction Reports and reporting as appropriate any suspected suspicious activity. Knowledge of Office of Foreign Asset Control (OFAC) requirements Ability to recognize cues for sales opportunities and identify unexpressed needs. Ability to accept and perform new job responsibilities as needed. Ability to accept change when required in performance of job responsibilities. Ability to learn and utilize new technologies. Good oral and written communication skills in handling member relations. Make effective referrals to other departments when appropriate. Required Behavior Standards Must be able to perform job functions independently or with limited supervision and work effectively either on own or part of a team. Must have a strong ability to read and carry out various written instructions and follow oral instruction. Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. Demonstrate the highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure, accuracy and quality when working at a fast pace. Must be able to effectively handle multiple, simultaneous and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. Ability to work professionally with credit union members and staff. Display courtesy and attentiveness to both member and co-workers. Flexibility/Willingness to change as job evolves and daily schedule changes. Recognition of members-greet with a smile and use member names whenever possible. Must have patience and understanding with all members. Must be a team player. Education and Experience High School Diploma required. Education may vary; a degree in business administration is preferred, but not required. Professional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive image to members. At least 2+ years of related experience required. Complete all training requirements as assigned by management. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. STFCU Service Promises I promise to treat STFCU members with the highest standards of respect and professionalism. I promise to make it easy for our members to do business with STFCU. I promise to ensure the security of members' financial information. I promise to be knowledgeable regarding members' requests. I promise to respond to members' requests in a timely manner. I promise to deliver accuracy in all of my work. I promise to identify our members' needs and suggest a solution that will improve their financial life. Statement Please note this job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job; it is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. Duties and responsibilities may change at any time without notice.

Department: New Orleans Ticketing Division/Location: New Orleans, Louisiana Base Pay Range: $15.50 Global Parking Systems is an expert in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities. MAIN RESPONSIBILITIES Basic Function: Responsible for providing a range of routine customer care and support services to customers. Interface with the general public to professionally accept payments, apply payments to contractor citation records data base system; assist the customer with accurate, clear responses to questions relating to citation processing and customer rights of appeal. Essential Duties and Responsibilities: Provide the highest level of customer service in a positive, courteous, and enthusiastic manner to customers, employees, clients including City Personnel and the community. Resolve customer issues by determining the cause of the problem, selecting, and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution. Process payments for tickets on single or multiple plates, booted and/or towed vehicles and Residential Permit Parking. Thoroughly and efficiently gather customer information to process payment plans. Reconcile revenue collected against system generated reports. Maintain customer records by updating account information including but not limited to adjustments, accurately processing impounded vehicles, and filing necessary forms to ensure proper vehicle release. Audit sampling of logs and prepare written findings. Compile and generate reports related to customer interactions. Other duties as assigned. MINIMUM QUALIFICATIONS Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Availability to Work: Available to work special shift requirements depending on the locations needs. Availability to work 3rd shift and/or weekends is a requirement. Education/Experience Required: High School Diploma or GED equivalent. Minimum 12 months cash handling experience dealing with payment processing or cashiering and heavy customer service. Knowledge Required: 10-key by touch Basic accounting procedures such as log maintenance, general update and report balancing. Computer knowledge helpful. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Mathematical Skills: Ability to add, subtract, two-digit numbers and multiply and divide with 10's and 100's. Appearance: Employees will be required to maintain a neat and clean appearance at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle equipment. The employee is required to reach with hands and arms, talk, and hear. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 15 pounds. Benefits Include: After 90 days full time employees become eligible for dental, medical, and vision insurance, paid holidays, sick time, and vacation. THIS IS A NON-EXEMPT/HOURLY POSITION. CRIMINAL BACKGROUND CHECK AND PRE-EMPLOYMENT DRUG TESTING IS REQUIRED.

Job Description Department: New Orleans Ticketing Division/Location: New Orleans, Louisiana Base Pay Range: $15.50 Global Parking Systems is an expert in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities. MAIN RESPONSIBILITIES Basic Function: Responsible for providing a range of routine customer care and support services to customers. Interface with the general public to professionally accept payments, apply payments to contractor citation records data base system; assist the customer with accurate, clear responses to questions relating to citation processing and customer rights of appeal. Essential Duties and Responsibilities: Provide the highest level of customer service in a positive, courteous, and enthusiastic manner to customers, employees, clients including City Personnel and the community. Resolve customer issues by determining the cause of the problem, selecting, and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution. Process payments for tickets on single or multiple plates, booted and/or towed vehicles and Residential Permit Parking. Thoroughly and efficiently gather customer information to process payment plans. Reconcile revenue collected against system generated reports. Maintain customer records by updating account information including but not limited to adjustments, accurately processing impounded vehicles, and filing necessary forms to ensure proper vehicle release. Audit sampling of logs and prepare written findings. Compile and generate reports related to customer interactions. Other duties as assigned. MINIMUM QUALIFICATIONS Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Availability to Work: Available to work special shift requirements depending on the locations needs. Availability to work 3rd shift and/or weekends is a requirement. Education/Experience Required: High School Diploma or GED equivalent. Minimum 12 months cash handling experience dealing with payment processing or cashiering and heavy customer service. Knowledge Required: 10-key by touch Basic accounting procedures such as log maintenance, general update and report balancing. Computer knowledge helpful. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Mathematical Skills: Ability to add, subtract, two-digit numbers and multiply and divide with 10's and 100's. Appearance: Employees will be required to maintain a neat and clean appearance at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle equipment. The employee is required to reach with hands and arms, talk, and hear. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 15 pounds. Benefits Include: After 90 days full time employees become eligible for dental, medical, and vision insurance, paid holidays, sick time, and vacation. THIS IS A NON-EXEMPT/HOURLY POSITION. CRIMINAL BACKGROUND CHECK AND PRE-EMPLOYMENT DRUG TESTING IS REQUIRED.

Job Title: Customer Service Representative Job Type: Full-Time Department: Customer Support We are seeking a friendly, detail-oriented, and proactive Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing support, resolving inquiries, and ensuring an exceptional customer experience through various communication channels. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Provide accurate information about products, services, and company policies. Resolve customer complaints with patience and efficiency, escalating complex issues when necessary. Maintain a thorough understanding of company offerings and stay up to date with changes. Document all customer interactions in the system accurately. Process orders, forms, and requests with attention to detail. Follow up with customers to ensure satisfaction and support retention efforts. Collaborate with team members and other departments to improve service delivery. Qualifications: High school diploma or equivalent; associate's or bachelor's degree is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and a calm, positive attitude. Proficiency with computers and customer service software (e.g., CRM systems).

The ideal candidate for this position would be able to build positive relationships with customers by going above and beyond to deliver excellent customer service. Also have the ability to stay calm under pressure while managing complaints, questions, and other issues. Problem-solving should come naturally and they should be confident at troubleshooting and investigating if they don't have enough knowledge to fix the problem. Your goal will be to have a 'customer comes first' mindset and ensure exceptional service standards and sustain high customer satisfaction. Customer Service Representative Responsibilities Handle high amounts of incoming calls Identify and evaluate customers' needs to deliver satisfaction Build sustainable relationships of trust through open and interactive discussion Provide accurate, valid and comprehensive information by using the right methods/tools Reach personal/customer service team sales targets and call handling quotas Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution Keep records of customer interactions, process customer accounts, and file documents in the CRM Follow communication procedures, guidelines, and policies Requirements for this Position: • High school diploma • Computer • USB VoIP Headset is required • Windows 11 Supported • 1 year proven experience in supporting client success (on phones or in person) • Excellent written and verbal communication skills • A positive attitude ability to address complaints and issues with effective solutions • Passion for delighting customers with above and beyond service • Excellent time-management and prioritization skills • Great with time management

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Barcley Steib - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jonathan Stewart - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description Customer Service Representative (CSR) Are you looking for a fun, dynamic work environment? Do you need a job with flexible hours? Are you looking for some extra cash? If you answered YES to any of these questions, Fast Tax has a great opportunity for you! We are excited to announce that we are now seeking career-minded candidates for Customer Service Representative positions. Customer Service Representative base duties and responsibilities include: Answering incoming calls Identifying customer questions, concerns, and overall needs Providing accurate answers and solutions to customer queries Addressing customer complaints in a compassionate and patient manner Redirecting customers to appropriate team member(s) and/or office(s) as needed Developing professional relationships with ongoing customers through excellent customer service Other Responsibilities as needed: Making client appointments Taking messages Other responsibilities as assigned Required Skills & Experience: High School Diploma or equivalent Basic typing skills (minimum 35 wpm) Basic computer operating skills Fantastic phone skills i.e. well spoken, excellent active listening skills Excellent interpersonal communication skills, both verbal and written Ability to effectively interact with all kinds of people (both externally with customers, and internally with company team members) Experience working in a fast-pace environment Team-oriented Motivated, energetic, driven work ethic Time management skills Ability to multitask Outgoing, friendly, compassionate personality Preferred Skills & Experience: Sales and/or marketing experience Previous customer service experience a plus Pay is based on hourly rate

Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Marvin Leblanc - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

The **Sales and Service Specialist** , TNC is an essential member of the **Hertz Local Edition** team. As a brand ambassador, the **Sales and Service Specialist** will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers + Ensure optimal operational efficacies to provide customers the best rental car experience + Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. + Assist customers with various post rental inquiries that involve the rental and billing process + Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience. + Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. + Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. + Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. + Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. **Professional Experience:** + Ability to work in a fast-paced environment with a variety of tasks. + Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. + Previous customer service. + Strong time management and organizational skills are required + Computer literate and detailed orientated. + Must have a valid driver's license with an acceptable driving record Wages: $16.00/hr. **Knowledge:** + Customer service resolution practices + Excellent communication techniques + Sales Management/Coaching ability **Skills:** + Demonstrate good written and oral communication skills. + Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. + Demonstrate professionalism and interpersonal skills. + Show a high level of ownership, accountability and initiative. + Proven experience of working well within a team. + Ability to work flexible shifts including weekends and holidays; and work overtime as required. + Willing to work outdoors during all weather conditions. + Assist with special administrative projects when needed. + Ability to stand for long periods of time. + Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran