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Customer Service Lead - Part-Time
Burlington Coat Factory Corporation 4.2
Member service representative job in Gainesville, FL
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $15.00 per hour - $15.00 per hour
Location 00880 - Gainesville
Posting Number P1-1076488-1
Address 2643 NW 13th St
Zip Code 32609
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $15.00 - $15.00 per hour
$15-15 hourly 7d ago
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Card Member Service Reps - Gainesville FL
Vitus Search Group
Member service representative job in Gainesville, FL
HUGE OPPORTUNITY Vitus Search Group has a remarkable opportunity here in Gainesville FL Vitus Search Group has a fantastic relationship with a massive Credit Card Holder that is world renown Brand New Facility Opening up on the 26th of January 11 Openings - Member Card Services in Gainesville FL
ALL REMOTE ROLES!
ALL REMOTE ROLES!
4 Days on - 3 Days off
3 weeks Vacation - in the First Year
We are seeking as many Card MemberServiceRepresentatives as possible for a massive orientation class coming up on Jan 26th
Successful applicant must have effective communication skills, math skills, a sense of responsibility and positive attitude. Multi-lingual skills would be an advantage. Duties include card handling and opening of credit cards and like products in a fast-paced environment. Applicant must be positive, professional, motivated and have a can-do attitude. Commitment to serving the financial needs of members with modest income and assets is essential. Knowledge of banking or financial systems, proficiency in Outlook, Word and Excel are a plus.
If you have worked with Credit Cards in your past, this role is perfect for you
Vitus Search Group is super excited to have been chosen to work with this long standing highly respected company
The company is known for offering a variety of credit and charge cards, which provide various perks such as rewards points, cash back, and travel benefits. The firm is also recognized as a global payment service
The positions pay around $60K and offer full benefits paid by the company
Apply now so that we can talk in depth
Thank you
$60k yearly 23d ago
GENERAL SERVICES SPECIALIST - 48007016 (BLIND SERVICES)
State of Florida 4.3
Member service representative job in Leesburg, FL
Requisition No: 868206 Agency: Department of Education Working Title: GENERAL SERVICES SPECIALIST - 48007016 (BLIND SERVICES) Pay Plan: Career Service Position Number: 48007016 Salary: $57,783.00 to $63,561.30 Annually Posting Closing Date: 02/13/2026 Total Compensation Estimator Tool Florida Department of Education Division of Blind Services Business Enterprise Program Location: Tampa, FL (Hillsborough County) Position Title: General Services Specialist (Career Service) Salary Range: $57,783.00 to $63,561.30 Annually CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY This advertisement may be used to fill multiple vacancies up to six months. APPLICATION INFORMATION & HIRING REQUIREMENTS: Application Information: * Your Candidate Profile (application) must be complete in its entirety. * Work History (in easy to review chronological order) Consists of: *
Any position held by a State of Florida Agency * Any position held by a Florida University * All periods of employment from high school graduation * All periods of current or prior unemployment * Gaps 3 months or more must be accounted for* * Any Education * Any Volunteer Experience * Your resume and application must match * *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. * It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application. * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. Hiring Information and Requirements: * The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system. * If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only. * If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only. If you are missing any of the items above, your packet may be held up at the final review step. NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. OFFICE CONTACT: Maureen Fink, Operations & Management Consultant Manager Phone: ************ JOB DESCRIPTION: This position performs a wide range of assignments under the limited supervision of the direction of the Operations & Management Consultant Manager - SES, Business Enterprise Program (BEP), Division of Blind Services. This position serves as the primary point of contact for the licensed operators in the Business Enterprise Program (BEP). The position will be responsible for communicating, training, supporting, and initiating new site development as needed. DUTIES & RESPONSIBILITIES: (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: * Advises and assists blind clients and consumers of the division in managing food service facilities with employer/employee relations, inventory control, sales strategies, and pricing structures. * Provides training, as needed on menu planning, food preparation, caring for equipment and business development. * Ensures that businesses are operated according to Licensed Operator Facility Agreements, and State and Federal Regulations. * Helps negotiate with building managers and cafeteria site owners. * Procures equipment, materials, and supplies. * Assists with installing, replacing, or repairing equipment and vending machines. * Provides coordination services for licensed operators. * Advises and assists blind managers with employer/employee relations, inventory control, sales strategies, and pricing structures. * Provides training in business development or other areas as deemed necessary. * Inspect business sites for compliance with sanitation and health codes. * Writes activity reports and documents on the client manager's progress. * Advises licensed operators on inventory resale merchandise as needed. * Writes purchase and repair orders as needed. Recommends new opportunities for food service and/or vending routes throughout the State of Florida. * Participates in the activities of the committee of vendors as required. * Make surveys of buildings or properties to determine their suitability as locations for vending facilities to be operated by blind Business Enterprise Program (BEP) managers. * Assists with the completion of necessary contractual arrangements for the establishment and operation of vending facilities with appropriate property management companies. * Arranges for the design, installation of equipment, supply procurement, and initial stock needed for opening new or remodeled units. * Prepares reports as required on the status of various Business Enterprise Program (BEP) activities including reports related to the operation of facilities by licensed operator's and unassigned facilities. * Ensures activity of in-service training opportunities for facility managers. * Documents contact and communication with BEP managers, public representatives and private vendors utilizing standardized reports. * Serves as the contract manager with respect to licensed operator agreements. * Participates in on-going staff development opportunities and maintains a current Safe Serve Certification. * Implements effective facility visitations to ensure optimal operation of each facility. At minimum, visits must include a review of financial, compliance, health, and safety and sanitation matters. * Keeps the supervisor informed on ongoing facility inspection issues and provides a plan of action to address any violations. * Responsible for providing a concise summary of all licensed food service facilities inspections semi-annually as assigned. KNOWLEDGE, SKILLS & ABILITIES: * Knowledge of the principles and practices of purchasing and maintaining supply inventory, property management, food service and/or real property management. * Ability to understand and apply applicable rules, regulations, policies and procedures. * Ability to formulate policies and procedures. * Ability to utilize problem-solving techniques. * Ability to analyze and identify operational and/or management problems. * Ability to communicate clearly and effectively both verbally and in writing. * Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal. * Ability to work and perform under stressful conditions. * Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of others. * Ability to work independently and perform tasks and responsibilities with limited guidance and direction. * Ability to gather, analyze and organize information into logical format for presentation in reports, documents, and other written materials. WHO WE'RE LOOKING FOR: The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. OTHER MISCELLANEOUS DUTIES: * Performs other duties as requested. * Travel and driving are required for this position. MINIMUM QUALIFICATIONS: * A bachelor's degree from an accredited college or university in a field of study reasonably related to, business administration, purchasing, procurement, supply inventory, property management, or food service operations; or * Four years of professional and relevant experience in a field of study reasonably related to business administration, purchasing, procurement, supply inventory, property management, or food service operations. Preference will be given to those with a bachelor's degree. PREFERRED QUALIFICATIONS: Preference will be given to candidates with: * Three (3) to five (5) years' experience in business administration, purchasing, procurement, supply inventory, property management, or food service operations. * Candidates who hold a Safe Serve Certification. DIVISION OF BLIND SERVICES MISSION STATEMENT: The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians. FLDOE: Division of Blind Services Working for the State of Florida has Benefits! * State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options) * Nine paid holidays and a Personal Holiday each year. * Student Loan Forgiveness Program (Eligibility required). * Tuition Fee Waivers (Accepted by major Florida colleges/universities). * Maternity and Parental Leave Benefits. * Retirement plan options, including employer contributions (*************** * Annual and Sick Leave Benefits. * Flexible Spending Accounts. * Ongoing comprehensive training provided. * Highly skilled, professional environment. For a more complete list of benefits, visit ***************************** * We care about the success of our employees. * We care about the success of our clients. * We are always improving our technology, our tools, our customers' experiences and ourselves. * We offer rewarding experiences for reliable, compassionate and professional employees. LEAVE INFORMATION: (CS) *
Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. * Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement. SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
$57.8k-63.6k yearly 3d ago
Customer Service Rep - Call Center Associate
Munn's Air Conditioning & Heating
Member service representative job in Fruitland Park, FL
Job Description
Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar!
WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE?
In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay!
WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB?
You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on!
WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT?
High school diploma OR equivalent
Basic computer skills
Reliable transportation
Scheduling experience is a plus but not required for this entry-level customer care position.
WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING?
Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done".
We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years.
We hope you join us and become our essential Customer Service Rep - Call Center Associate!
Location: 34731
$14 hourly 18d ago
Route Service Representative
Nixon Medical 3.9
Member service representative job in Apopka, FL
Requirements
What We're Looking For
Customer-focused, friendly, and professional
Self-motivated and independent - You take ownership of your route and service quality.
Strong communication skills - Build lasting relationships with customers.
Ability to lift, push, and pull up to 75 lbs.
Valid driver's license with a clean driving record.
DOT physical required.
3+ years of customer service experience preferred.
Why Choose Nixon Medical?
High Earnings Potential: Start at $1,000/week guaranteed and grow your earnings to $85,000 or more per year with commissions.
Monday - Friday Workweek: No nights, weekends, or holidays, allowing for a great work-life balance.
Career Growth: 80% of our Service Managers are promoted from within!
Comprehensive Benefits Package:
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off & Paid Holidays
Quarterly Customer Service Bonus Program
Company-Paid Life Insurance
Employee Assistance Program
Training & Development: Learn and grow with our Nixon Medical Service Academy. Stable & Family-Oriented Culture: Be part of a growing, family-owned company that values its associates.
At Nixon Medical, we believe in growing and creating opportunities that enrich each other's lives. We are committed to fostering a diverse, equitable, and inclusive workforce while delivering best-in-class solutions for our customers. Apply Today and Take the Next Step in Your Career!
About Nixon Medical
For more than 55 years, Nixon Medical has been a trusted leader in providing premium medical apparel and linens to outpatient healthcare centers. Our commitment to exceptional service has earned us partnerships with some of the largest regional health systems in the United States, and we proudly serve over 10,000 locations every week. As a mission-driven organization, we've built an award-winning workplace culture rooted in respect, integrity, and growth. Our mission - to grow and create opportunities that enrich each other's lives - comes to life through a culture focused on helping our associates become the best versions of themselves while empowering our customers to deliver outstanding patient care.
Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement.
We believe to grow and create opportunities that enrich each other's lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers.
Nixon Medical is an EEO/Affirmative Action Employer.
$85k yearly 16d ago
Customer Experience Representative
Centric Fiber Op Co, LLC 4.0
Member service representative job in The Villages, FL
Centric Services (“Centric”) delivers industry-leading high-speed internet through Centric Fiber and natural gas services through its UniGas division. Centric serves ground-up commercial and residential developments, as well as master-planned communities in all major metropolitan markets across Texas and Central Florida. As the only integrated telecom and natural gas provider currently in the market, Centric is rapidly expanding into new regions due to its advantageous dual-model approach. Our team is dedicated to bridging infrastructure gaps through strategic value creation and continuous innovation.
We are seeking a motivated and results-driven Customer Experience Representative to join our team. This role is responsible for building strong relationships with all new homeowners in Centric Fiber residential communities, while promoting Centric's services to achieve and exceed sales targets. The Sales Representative will serve as a key representative of Centric in the community, ensuring an exceptional customer experience from first contact through service activation. This position also plays a key role in maintaining sales and call KPIs, gathering sales projections from builders, and identifying opportunities to improve capture rates across assigned communities.
Responsibilities:
Provide customer assistance, education and information on services, customer equipment and products.
Generate leads, manage sales funnels, and upsell products & services.
Promote marketing and sales efforts during each customer and potential customer contact.
Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments.
Make outbound and receive inbound phone calls each day (averaging 40+ per day).
Assist with overflow calls for Billing and Tech Support.
Achieve daily/weekly/monthly metrics (appointments, qualified leads, etc.)
Gain business knowledge through researching how our competitors operate, incentives they are offering, and pain points and challenges our subscribers want solved.
Execute creative outbound prospecting within your assigned territory.
Conduct high level conversations with all homeowners or potential homeowners, explaining the value proposition of Centric Fiber services.
Leverage sales tools to network with potential subscribers
From time-to-time report back to operations on the status of community development activities - e.g., home build inventory, construction starts, closings, etc.
Participate in community and company social media outlets - monitor company commentary, respond to complaints and accolades, monitor community happenings.
Providing new homeowners with products and solutions which help to simplify and organize their lives.
Creating personal connections to make our technology look and feel simple.
Generating sales by using your passion for Centric Fiber's services.
Assist with store opening and closing duties and maintain sales floor coverage during assigned retail store hours when scheduled.
Other duties as assigned.
Stay up to date on competitor offerings and market trends to position Centric's services effectively.
Requirements
High School Diploma / GED
Previous experience in sales, customer service, or a related field
Strong communication and interpersonal skills with a customer-first mindset
Ability to work evenings and weekends as needed to support community events and closings
Proficiency in CRM and sales tracking tools such as HubSpot and Salesforce
Reliable transportation to visit communities and attend events
Preferred Requirements:
Associates or College-level degree
Experience in telecommunications, utilities, or real estate sales
Established relationships with builders, realtors, or community organizations
Benefits
Competitive base pay + commission
Medical, dental, vision, and more
Generous PTO policy
10 company-paid holidays
401(k) plan with 5% company match
$26k-37k yearly est. 8d ago
Member Advocate Representative
Radiant Credit Union
Member service representative job in Gainesville, FL
Member Advocate Representative Role: To assist members and potential members with their telephone, chat, texts or email requests; explains services, responds to problems, and directs phone calls to the appropriate area. Essential Functions & Responsibilities:
Maintain or exceed Member Experience Expectation, Average Hold Time Goal, Average Handle Time Goal, and achieve appropriate adherence, while utilizing off queue and idle time in a productive manner.
Assists members and potential members with their telephone, answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to the appropriate level of support, along with their recommendations.
Maintains member account information on computer system.
Assures that appropriate records are maintained and required reports are prepared.
Assists other departments as needed.
Performs other related duties as assigned.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills: Able to operate a computer keyboard; able to make decisions with minimum information.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.
$21k-33k yearly est. 22d ago
Vegetation Services Specialist
Seco Energy
Member service representative job in Wildwood, FL
Energize your Career at SECO Energy! General Purpose of Job This position is responsible for planning, quality assessing, and auditing vegetation clearance work needed on SECO's transmission and distribution system. This includes cycle and non-cycle maintenance trimming/removals, mowing and herbicide application, and debris hauling. This position must ensure that all line-clearing and work planning is performed in accordance with SECO Line Clearance Specifications, Florida Public Service Commission (FPSC) guidelines and adheres to all federal, state, and local laws and regulations. The overall goal of this position is to passionately pursue the elimination of "tree caused" electrical outages in a safe, member focused, efficient, and environmentally responsible way. This position must demonstrate a firm commitment to customer service as they will frequently interact with both internal and external customers.
Minimum Required Qualifications and Competencies
The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Education
* Minimum: Two (2) year associate degree in horticulture, arboriculture, forestry, or related field of study.
* A high school diploma or GED with four (4) years of vegetation management experience in the electric utility industry or six (6) years of related experience in the electric utility industry may be considered in lieu of an associate degree with two (2) years of vegetation management experience in the electric utility industry or four (4) years of related experience in the electric utility industry.
Experience
* Minimum: Two (2) years of vegetation management experience in the electric utility industry or four (4) years of related experience in the electric utility industry.
* Preferred: ISA certified Arborist Certification or ability to obtain within 18 months of employment.
* Preferred: ISA certified Utility Specialist or ability to obtain within 30-months of employment.
* Preferred: Possess a "Commercial Applicator License" issued by the Florida Department of Agriculture and Consumer Services, Pesticide Certification Office, or ability to obtain within one (1) year of employment.
Other Requirements
* Ability to operate a variety of office equipment, including a personal computer, printers, copy machines and telephone.
* Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.
* Normal work hours will either be eight (8) or ten (10) hours between 7:00 am and 6:00 pm, Monday through Friday.
* Successful completion of pre-employment background check, physical and drug screen.
$28k-50k yearly est. 1d ago
Member Engagement Representative, Golden Triangle YMCA Family Center
YMCA of Central Florida 4.4
Member service representative job in Tavares, FL
The Member Engagement Representative is the welcoming face of the YMCA, responsible for safe and consistent access control, high-impact member engagement, and membership growth. This role conducts cause-driven tours, guides prospective members through enrollment, and delivers an exceptional onboarding experience so every new member feels a strong sense of belonging from day one. By proactively connecting members to programs and services aligned to their goals, accurately maintaining records in YMCA systems, and achieving individual and team sales metrics. The Member Engagement Representative helps drive membership acquisitions and first impressions to advance the YMCA's mission and strengthens community impact.
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.
Job Responsibilities
Ensure appropriate procedures are followed for all member and guest/visitor access control, requiring all individuals check in appropriately and follow established YMCA policies.
Actively engage with members while providing friendly, helpful, and solution-oriented support that connects back to YMCA service and program offerings.
Support new members through the onboarding process, ensuring they feel welcomed, informed, and connected to programs that match the member's personalized goals.
Partner with membership and program staff to connect members to YMCA offerings, promoting engagement across wellness, aquatics, youth, and community programs.
Conduct cause-driven tours that showcase the YMCA's facilities, programs, and community impact, with the goal of driving membership enrollment.
Proactively promote membership sales by identifying individual/family needs and clearly communicating the value of YMCA membership.
Meet established assigned sales metrics and performance goals related to membership acquisition and retention.
Attend all required trainings and stay current with certifications, compliance requirements, and professional development expectations.
Escalates unresolved issues to the Member Engagement Coordinator and/or Supervisor.
Handle sensitive and protected member information in alignment with YMCA policies and the Employee Handbook.
Maintain a professional appearance at all times in accordance with YMCA dress code standards.
Represent the YMCA's mission and core values through professional conduct, a positive presence, and consistent delivery of excellent service standards.
Requirements
High School Graduate or equivalent required.
Minimum one year of experience in sales, customer service, or relationship management preferred.
Proficiency with computer systems and data entry; experience with CRM or membership management software a plus.
Strong interpersonal and communication skills, with the ability to inspire confidence and build relationships quickly.
Comfortable engaging with individuals, families, and diverse communities in a positive and approachable manner.
Work Environment & Physical Demands
Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
Must be willing to work an on-call schedule rotation as required.
The noise level in the work environment is usually moderate to loud.
The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction.
Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment.
The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures.
Must possess auditory and verbal capabilities in order to adequately communicate in person, via phone, and through electronic communication platforms.
The employee is not substantially exposed to adverse environmental conditions.
Disclaimers
Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
This may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
$20k-28k yearly est. 60d+ ago
Member Service Representative
Florida Credit Union 4.2
Member service representative job in Ocala, FL
Join Our Team at Florida Credit Union - Where Your Future Shines Bright!
About Us:
At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you're not just starting a new job; you're joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.
Why You'll Love Working with Us:
Dynamic Team Environment: Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
Extensive Training: Receive comprehensive training to ensure you're set up for success from day one.
Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.
Career Growth: Explore numerous opportunities for professional development and advancement within our organization.
Position Overview:
Are you a motivated individual who thrives on helping others and finding creative financial solutions? As our MemberServiceRepresentative, you'll be the go-to person for our members' financial needs, offering personalized solutions while adhering to our credit union's policies and goals.
Your Key Responsibilities:
Conduct engaging loan interviews and gather essential credit history to tailor financial solutions to our members' needs.
Assess loan applications by evaluating assets, liabilities, and credit experiences, and guide members through our loan procedures.
Clearly communicate loan alternatives, credit criteria, and documentation to ensure members feel informed and confident.
Cross-sell additional credit union services and provide expert advice to enhance members' financial well-being.
Process a range of financial services, including membership applications, checking accounts, IRAs, and more.
Address member inquiries and resolve any issues, ensuring accuracy and compliance with all regulations.
Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance.
What We're Looking For:
A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.
A current driver's license.
Ready to Make a Difference?
If you're passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you! Apply today and take the first step towards a rewarding career with Florida Credit Union.
Become a vital part of our mission to support and uplift our members - apply now!
$27k-30k yearly est. 20d ago
Customer Service Representative
Tower Hill Insurance Group, LLC 4.7
Member service representative job in Gainesville, FL
Candidates must reside within 50 miles of our Gainesville, FL office and be willing to work on-site. A minimum of two (2) to three (3) years of customer service or call center work experience is required. Previous work experience in insurance services or related service industry is a plus.
Tower Hill Insurance Group has an exciting opportunity for a talented Customer ServiceRepresentative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.
The Customer ServiceRepresentative is the intermediate professional level responsible for providing excellent customer service support to Insureds, Agents, and related businesses via telephone, emails, or mail correspondence. The role may also perform processing work as assigned when not providing customer service via phone or email. Incumbents in this role may also aid leadership with special projects, daily audits, and other customer service tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Handle inbound/outbound phone and email inquiries about policy changes, renewals, billing information, cancellations, initial claim reporting, claims status, policy guidelines and procedures, policy quoting, and ability to discuss the policy declarations page in detail.
* Service the following contact center queues (Policy Inquiry, Claims, Agency Service, Commercial and TH Specialty Policy and Agency Service) other queues may be assigned as needed.
* Achieve a monthly production score of 87% or above for the following categories: Call Performance, Policy Audits, Aux Reporting, Schedule adherence, and Attendance for six consecutive months.
* Discuss and provide detailed explanation of our Policy Declarations Page which lists each coverage associated with premium amounts.
* Discuss detailed information of endorsement changes made to the policy.
* Provide detailed breakdown of Tower Hill Insurance Exchange.
* Document summary of each customer contact via our system applications.
* Rely on instructions and pre-established guidelines to perform the functions of the job.
* Provide professional and correct information in a business-like and friendly manner with the goal of ensuring customer satisfaction.
* Strive for first-call resolution, including providing options and alternatives to best assist the customer.
* Maintain full knowledge of department FAQs documents.
* Work extended hours to meet Call Center demands and during catastrophes events as needed.
* Prepare faxes, emails, receipts, and other correspondence as requested.
* Conform to proper business etiquette and company guidelines including THIG core values with a positive attitude.
* Assist leadership with special projects and other assigned tasks.
ADDITIONAL DUTIES
This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Minimum of two (2) to three (3) years of customer service or call center work experience required. Previous work experience in insurance services or related service industry is a plus.
CERTIFICATIONS
Professional Insurance Designations preferred.
LICENSES
Valid Driver's License required.
Florida 4-40 Customer Service License preferred.
BENEFITS
* Medical
* Dental
* Vision
* Life & Disability Insurance
* 401(k)
* Health Savings Account
* Accident, Critical Illness and Hospital Indemnity
* Pet insurance
* Paid time off & Holiday pay
We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)
Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information.
All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.
$32k-38k yearly est. 7d ago
Planet Fitness - Overnight Member Services Representative - Full Time - Palatka
Taymax
Member service representative job in Palatka, FL
Palatka, FL111 Town and Country Dr, Palatka, FL 32177, United States of America Pay : $14.00 - $14.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a MemberServicesRepresentative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
$14-14.5 hourly Auto-Apply 25d ago
Customer Service Rep. Floater (399)
Lifestream Behavioral Center 3.5
Member service representative job in Clermont, FL
Job Purpose: - The Customer Service Rep. III - FLOAT assumes full daily clerical operation of the assigned facility. This position FLOATS between assigned facilities as needed for business needs. Coordinates standard operating procedures for the office and maintains a professional atmosphere.
Key Responsibilities:
- Provide outstanding customer service to clients and staff by addressing inquiries and resolving issues in a timely manner.
- Float between different departments as needed, adapting quickly to new environments and tasks.
- Assist in the coordination of client appointments and manage scheduling changes efficiently.
- Maintain accurate records and documentation of client interactions and transactions.
- Support administrative tasks such as filing, data entry, and managing correspondence.
- Collaborate with team members to ensure seamless operations and effective communication across departments.
- Uphold the organization's standards and policies while representing LIFESTREAM BEHAVIORAL CENTER in a professional manner.
- Participate in training sessions and meetings to stay informed about organizational updates and best practices.
- Handle sensitive information with confidentiality and discretion.
- Contribute to a positive and supportive work environment by demonstrating flexibility and a willingness to assist wherever needed.
Qualifications
Required Education:
- High school diploma or equivalent required.
- Associate's degree in a related field preferred.
Required Experience:
- Minimum of One (3) year experience in office setting including the use of computer systems required
- Minimum of Three (5) years' experience in a medical office setting preferred
- Minimum of One (1) year supervisory experience preferred
Required Skills and Abilities:
- Excellent verbal and written communication skills, with the ability to interact professionally with diverse populations.
- Strong problem-solving abilities and a proactive approach to addressing customer needs.
- Ability to adapt to changing environments and handle stressful situations calmly and effectively.
- Proficiency in using computer systems and software applications, including Microsoft Office Suite.
- Demonstrated ability to work independently as well as collaboratively within a team.
- Strong organizational skills with attention to detail and accuracy in documentation.
LifeStream Benefits
Health/Dental/Vision Insurance
Short Term Disability
Pension Plan
403(b)
PTO (Over 4 weeks your 1st year!)
Flexible Work Schedules
Tuition Reimbursement Program
Free Telehealth Services
HRSA
And More!
Important Notice
As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.
$21k-26k yearly est. 8d ago
Veterinary Client Service Representative I/II (CARE)
Care 4.3
Member service representative job in Gainesville, FL
Classification Title:
Client ServiceRepresentative I/II (CARE)
Classification Minimum Requirements
Veterinary CSR I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Veterinary CSR II:
High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Job Description:
The UF Small Animal Hospital Client Services is recruiting for Client ServiceRepresentatives supporting our specialty services. We are looking for excellent communicators who thrive in a busy environment with many opportunities to problem solve, communicate, and support efficiency on a daily basis. These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital.
This position is responsible for facilitating client's visits, directing communications with clients during their visit, and acting as a liaison between the client and the staff to ensure the visit goes smoothly. Individual must possess the ability to empathize with clients that are distressed by long waits, scheduling glitches, and other problems. Individual should genuinely care about people and animals, possess excellent communication skills, be highly organized, have strong public relation skills, the initiative to problem solve, active listening skills, confidence in handling customer interactions, relationship building skills,
strong interpersonal skills, and project a professional image. Must be outgoing, full of enthusiasm and a team player.
This position operates Monday through Friday during normal business hours (varying shifts between 7 a.m. and 6 p.m.). As essential personnel, some weekends and holidays will be required.
Expected Salary:
$17-$20 hourly
Preferred
Experience in veterinary medicine or in a clinic environment
Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume.
This is a CARE position offering limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:
Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
$17-20 hourly 60d+ ago
Client Services Representative
Harris Veterinary Medical Center
Member service representative job in Gainesville, FL
Harris Veterinary Medical Center is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary client, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission to provide clients and their pets with the opportunity to receive high quality, progressive, and compassionate services, expect to be supported in your work and home life with:
Paid time off and medical insurance for full-time employees
Professional development opportunities
Great pet discounts
Salary: $16-$18/hr based on experience and skill set.
Schedule: 8-hour shifts Monday-Friday and ever other Saturday.
Key Responsibilities:
Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
Previous experience as a veterinary receptionist or medical office assistant preferred
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor
About Harris Veterinary Medical Center
We strive to deliver excellent care and client education through all stages of pets' lives while recognizing the importance of the family pet bond. We are projected to be open to the public May 1st 2025.
$16-18 hourly Auto-Apply 60d+ ago
Service Specialist 1 PT - Summerfield
Campus Usa Credit Union 3.5
Member service representative job in The Villages, FL
Monday - Thursday: 11:45 AM - 5:15 PM
Fridays: 12:45 PM - 6:15 PM
Saturdays: 1 - 2 per month from 8:45 AM - 12:15 PM
Role
Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.
Essential Functions & Responsibilities
Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
Identifies cross-sell opportunities and cross-sells services to members
Qualifications
Education
High School Diploma or GED
Experience
0 - 1 year of general experience
Other Skills
Attention to Detail
Cash Reconciliation
Collaboration and Teamwork
Communication
Confidentiality and Discretion
Cross-Selling
Excellent MemberService
Microsoft Office Products
New Account Openings
Product Knowledge
Problem Solving
Time Management and Organization
Part-Time Employee Benefits Package
All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
Please note:
Benefits are not available for Interns.
EOE/AA, including Veterans and Disabled
$28k-33k yearly est. 20d ago
Customer Service Representative
Fyzical Therapy and Balance Centers 3.7
Member service representative job in Chiefland, FL
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer ServiceRepresentative opening in Chiefland, FL, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer ServiceRepresentative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer ServiceRepresentative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer ServiceRepresentative position in Chiefland, FL!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer ServiceRepresentative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer ServiceRepresentative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
$23k-32k yearly est. 30d ago
Member Service Specialist-7743
Youfit 3.4
Member service representative job in Groveland, FL
Your purpose
As a MemberService Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a welcoming attitude and top-tier customer service. Your primary focus is engaging with members, answering their questions, and ensuring smooth check-ins and transactions. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld. Your ability to build strong connections and maintain a positive environment makes you an essential part of the YouFit team.
Compensation
At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses.
What You'll Do
Deliver exceptional customer service by greeting members, guests, and prospects warmly to create a welcoming environment.
Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts.
Answer phone calls and assist members by providing accurate information, assisting with inquiries, and directing calls as needed.
Handle account management and billing by assisting members with account updates, payment processing, and past-due balances.
Support retention efforts by engaging with members considering cancellations and offering solutions to retain them.
Process transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy.
Enforce gym policies and maintain standards by ensuring a safe and respectful environment by upholding club rules and guidelines.
Perform opening and closing duties by following established procedures to prepare the facility for members.
Assist with gym cleanliness by helping maintain a clean and organized front desk and facility as needed.
Create an engaging gym experience by welcoming prospects, understanding their fitness needs, introducing them to the facility, and guiding them through the membership options.
What We're Looking For
Must be at least 18 years of age.
Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored.
Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed.
Strong customer service skills with the ability to engage positively with members, guests, and prospects.
Ability to multitask and stay organized in a fast-paced environment.
Basic proficiency in handling transactions, balancing a cash drawer, and following cash-handling procedures.
Ability to enforce gym policies professionally and resolve member concerns effectively.
Basic computer skills for processing check-ins, updating accounts, and managing member interactions.
A team-oriented mindset with a proactive approach to problem-solving and service excellence.
Physical Demands
This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds.
Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits
HERE
!
Have we proved
YOU
matter yet?
Apply Today!
YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
$19k-26k yearly est. 20d ago
Unit Service Representative
Watermill Express
Member service representative job in Eustis, FL
Watermill Express is the best tasting water available anywhere! We are the largest drive-up pure drinking water company in the nation and the green alternative to prepackaged water and ice.
Watermill Express services customers 24/7 at nearly 1,300 refill locations across the country.
This position will perform light cleaning, litter pick up, recording water readings, and light mechanical to clear occasional coin jams at our refill stations.
This is an hourly non-exempt position starting at 15.00 at approximately 6 hours per week.
DUTIES AND RESPONSIBILITIES
Follow safety guidelines and act in safe manner
Demonstrate and support the company's Pledge of Conduct
Clean and sanitize the outside vending areas
Pick up trash around the unit
Clean signs, posts, caps, and doors
Verify component functionality
Complete and review appropriate reports
Notify supervisor or designated operations personnel of any problems at the machines as they are observed
QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES
Team player with positive attitude
Ability to clean and take pride in a job well done
Detail/task oriented
Acceptable work attendance to perform job
PHYSICAL REQUIREMENTS:
Capable of walking, standing, stooping and bending
Ability to work safely in limited space inside water kiosk
Ability to work in heat
****************************************************************************************************************
Right to Work/E-Verify
$23k-33k yearly est. Auto-Apply 6d ago
Customer Service Rep - Call Center Associate
Munn's Air Conditioning & Heating
Member service representative job in Fruitland Park, FL
Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar!
WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE?
In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay!
WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB?
You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on!
WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT?
High school diploma OR equivalent
Basic computer skills
Reliable transportation
Scheduling experience is a plus but not required for this entry-level customer care position.
WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING?
Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done".
We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years.
We hope you join us and become our essential Customer Service Rep - Call Center Associate!
Location: 34731
$14 hourly 60d+ ago
Learn more about member service representative jobs
How much does a member service representative earn in Ocala, FL?
The average member service representative in Ocala, FL earns between $17,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Ocala, FL
$26,000
What are the biggest employers of Member Service Representatives in Ocala, FL?
The biggest employers of Member Service Representatives in Ocala, FL are: