Customer Accounts Advisor
Member service representative job in Midland, TX
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Technical Service Representative
Member service representative job in Midland, TX
ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you are a strong operation professional with a proven track record of success working in oilfield, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits.
What's in it For You:
Access to best-in-class resources, tools, and technology
Opportunity for a long term, advanced career path
A culture that values safety first, including training and personal protection
You will join a growing company offering competitive pay and comprehensive benefits package that includes medical, dental, vision, matching 401(k) with company matching and more!
What Will You Do:
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts.
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
Possible travel within assigned sales territory 10%
Minimum Qualifications:
High school diploma or equivalent
Must have a valid Driver's License and acceptable Motor Vehicle Record
Must be 21 years of age or older to operate a company vehicle.
No immigration sponsorship offered
Preferred Qualifications:
Associate's Degree or Trade School Certification
2 years of successful technical service or field sales support experience
Must have a strong mechanical aptitude
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, and wastewater treatment systems.
Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)
History of working in a field that required autonomy and self-motivation
Prior experience that demonstrates a strong work ethic and ability to multi-task
Physical Demands:
Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.
Role is deemed safety-sensitive and may be subject to employer or customer drug testing.
About ChampionX:
ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.
Our Commitment to Diversity and Inclusion
At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Auto-ApplyAMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Member service representative job in Odessa, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Sales & Service Representative
Member service representative job in Odessa, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
**Key Duties & Responsibilities**
Individual must be able to perform the essential duties with or without reasonable accommodation.
+ Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally.
+ Build quotes that simultaneously create value for the customer and profitability for MRC Global.
+ Identify and actively pursue sales opportunities to contribute to overall sale growth.
+ Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
+ Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
+ Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
+ Verify the on-time shipping/delivery status of pending inbound and outbound shipments.
+ Communicate status proactively with the customer and adjust product sourcing efforts if needed.
+ Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
+ Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
+ Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
+ Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
+ Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
+ Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
**Required Experience**
+ One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services.
+ OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
**Skills & Abilities**
+ Competent in the use of computers and software applications.
+ Ability to communicate and promote ideas and transfer detailed knowledge to others.
+ Ability to effectively present information in one-on-one and small group situations.
+ Attention to detail; works with a sense of urgency.
**Working Conditions**
+ Frequent driving/traveling.
+ Able to interact with others frequently.
+ Most work is performed at a desk or in front of a computer.
+ Able to sit/stand for long periods of time.
+ For additionalposition-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
Customer Success Representative
Member service representative job in Midland, TX
Job Description
The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.
Responsibilities
Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
Collaborate with the outside sales team to provide essential support and information
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date
Develop a deep understanding of the company's product offerings and value propositions
Support the sales team in administrative tasks
Utilize CRM software to track leads and sales activities
Coordinate with field services and operations teams to meet customer requirements
Contributes to the development and improvement of customer success processes and tools
Efficiently track invoice submission, approval, and payment status and assist with signature collection
Maintain relationships with customers and field personnel, including face-to-face interaction
Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
Performs other duties as assigned by direct supervisor
Qualifications
1-3 years of experience in an oilfield supply, customer service, or a sales support position required
Excellent verbal and written communication skills
Proficiency in Microsoft Office and CRM software
Strong sales, education, customer service, communication and organizational skills
Professional attitude and ability to be flexible and handle change in a positive manner
Strong interpersonal and communication skills to interact effectively with external and internal customers
Experience working in a performance-driven culture is a plus
Highly organized; able to prioritize, multi-task, and manage time effectively
Must have excellent attention to detail
Ability to think critically through order issues
Experience with Oracle (NetSuite) a plus
Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
Ability to build and maintain positive relationships with both customers and coworkers
Ability to take action and solve a range of problems that may be difficult but are not typically complex
Ability to work independently with general supervision
Physical Demands and Work Environment
Physical Demands:
This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen.
Work Environment:
This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
Customer Solutions Representative (CSR-WF)
Member service representative job in Midland, TX
Job Description: Customer Solutions Representative (CSR)
Job Type: Flexible (Full-Time/Part-Time)
Business Hours: Monday to Friday / 8am to 5pm
Job Summary:
The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities.
Essential Functions:
Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources.
Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire.
Identify job opportunities and refer qualified candidates to employers or community partners.
Guide customers on educational opportunities, training programs, and other available resources.
Qualifications:
High school diploma or GED required.
Bilingual (English/Spanish) strongly preferred.
Strong communication skills, both verbal and written.
Customer service-oriented with the ability to build rapport and empathy with diverse clientele.
Ability to multitask, prioritize, and maintain detailed customer records.
Ability to maintain confidentiality and handle sensitive customer information.
Attire:
Business Casual:
Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women.
Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying.
Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
Customer Success Representative
Member service representative job in Midland, TX
The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.
Responsibilities
Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
Collaborate with the outside sales team to provide essential support and information
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date
Develop a deep understanding of the company's product offerings and value propositions
Support the sales team in administrative tasks
Utilize CRM software to track leads and sales activities
Coordinate with field services and operations teams to meet customer requirements
Contributes to the development and improvement of customer success processes and tools
Efficiently track invoice submission, approval, and payment status and assist with signature collection
Maintain relationships with customers and field personnel, including face-to-face interaction
Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
Performs other duties as assigned by direct supervisor
Qualifications
1-3 years of experience in an oilfield supply, customer service, or a sales support position required
Excellent verbal and written communication skills
Proficiency in Microsoft Office and CRM software
Strong sales, education, customer service, communication and organizational skills
Professional attitude and ability to be flexible and handle change in a positive manner
Strong interpersonal and communication skills to interact effectively with external and internal customers
Experience working in a performance-driven culture is a plus
Highly organized; able to prioritize, multi-task, and manage time effectively
Must have excellent attention to detail
Ability to think critically through order issues
Experience with Oracle (NetSuite) a plus
Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
Ability to build and maintain positive relationships with both customers and coworkers
Ability to take action and solve a range of problems that may be difficult but are not typically complex
Ability to work independently with general supervision
Physical Demands and Work Environment
Physical Demands:
This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen.
Work Environment:
This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
Customer Service Representative
Member service representative job in Odessa, TX
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality.
This is an onsite position.
Major Job Duties:
Handle inbound calls by asking probing questions to uncover sales and service opportunities
Evaluate sales methods and company programs to meet current customer needs and develop potential business leads
Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up
Handle each call with a high level of professionalism, warmth and eagerness
Possess a working knowledge of all ThompsonGas products and service offerings
Hold a thorough understanding of policies and procedures related to safety, product delivery and service
Provide timely and accurate information on customer order status
Lead outbound calling operations in effort to collect from past due customers
Enter and update customer account information in CARGAS and MPX systems
Process billing payments for walk-in customers
Responsible for processing driver daily paperwork
Other duties and projects as assigned
Education and Experience:
Degree or equivalent experience required
3+ years of Customer Service experience (Call center experience preferred)
Sales experience strongly preferred; ability to upsell products in highly competitive environment a must
Previous experience with CARGAS and MPX systems preferred, but not required
Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers
Excellent computer skills including Microsoft office and data entry skills
Ability to organize, multi-task and prioritize assignments in a fast-paced environment
High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner
Flexible to work OT and weekends as needed during busy season
PERKS WITH US!
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility
Disability and life insurance
Paid time off that increases with tenure
Daily Pay Option that offers great flexibility and financial control
Employee training programs with career development/advancement opportunities
Employee recognition program
Quarterly bonus potential
Paid maternity and parental leave benefits
Tuition reimbursement program
This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Auto-ApplyMember Service Representative
Member service representative job in Odessa, TX
Work directly with members assisting in the following activities:
Opening/Closing Accounts
Check Orders
Stop Payments
Wires
Debit Card Issuing
ACH Transfers
and other similar activities
Warehouse Support Representative
Member service representative job in Midland, TX
At ISCO, we put high value on appreciation and respect, and provide you with an opportunity to really make a difference. ISCO is a family owned and operated company born and raised in Louisville, KY that is focused on our team members' growth. ISCO offers a standard benefits package of medical/dental/vision, and a 401k! ISCO Industries is an end-to-end piping solutions provider that specializes in HDPE, working with leading edge technology that makes us a market leader.
Key Responsibilities:
* Greet and assist customers in-person and over the phone with a professional and helpful
* attitude
* Provide accurate pricing and generate timely, detailed quotations
* Process sales and invoices efficiently and accurately
* Answer product, service, and availability inquiries with confidence and accuracy
* Assist with inventory organization and validation to ensure product availability
* Monitor service quality and response time to meet or exceed customer expectations
* Train and mentor team members on best practices, system use, and customer
engagement
* Promote a customer-first mindset and foster a positive, service-oriented culture
* Collaborate with other departments on inventory, risk/opportunity assessment, and
process improvement
* Perform additional duties as assigned to support team and company goals
Qualifications:
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 3+ years of experience in inside sales, preferably in the oil and gas or industrial sector
* Previous experience in a team lead, supervisor, or training role strongly preferred
* Strong interpersonal and communication skills
* Proven ability to build rapport with customers and team members
* Proficiency with inventory/sales systems and Microsoft Office Suite
* Solid organizational skills with the ability to manage multiple tasks and priorities
* Customer-first attitude and commitment to service excellence
* Knowledge of oilfield or industrial equipment is a strong plus
Work Environment & Schedule:
* Onsite, fast-paced work environment in Midland, TX
* Standard business hours with occasional overtime or weekend coverage as needed
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Odessa, TX
Job DescriptionBenefits:
Training & development
Bonus based on performance
Paid time off
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jason Yeley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Supplemental Health benefits
Valuable career-building experience
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Odessa, TX
Job DescriptionBenefits:
License reimbursement
Group life insurance
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Ive been licensed in insurance since 2002 and joined State Farm in 2012. Today, I operate two offices: my Legacy office in Midland with six team members, and my second location in Andrews with three team members. Across both offices, we pride ourselves on creating a supportive and rewarding environment where our team can thrive.
We like to keep things enjoyable day-to-day with Nespresso machines in both offices, surprise breakfasts (think donuts or burritos), and team lunches. Beyond the office, team members can look forward to incentive tripsprevious destinations have included Florida, Las Vegas, and Mexico! We also offer health insurance after 90 days, along with a group life policy, ensuring our team is cared for both personally and professionally.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lara Sandlin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Outside Parts & Service Representative
Member service representative job in Midland, TX
Job DescriptionThe Parts Outside Sales Representative duties: sells parts by taking and clarifying customer orders, retrieving and selling new and replacement parts, receiving and recording new parts inventory, maintaining parts databases and maintaining a safe and secure environment.
Completes sales by entering purchased items into sales/inventory system; obtaining payment, adding purchase to credit account and issuing sales receipts.
Receives returned items: inspecting items, returning payment, issuing credit, re-packing and re-shelving items and returning damaged items to supplier.
HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact):Identify, pursue and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking and referral activities.
Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions.
Provides solutions to customers regarding products, availability, product uses and credit terms.
KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.
Maintains parts inventory by verifying supplies; placing orders when order-points are reached.
Answers customers questions about products, prices, availability, product uses and credit terms.
Recommends solutions to customer needs, based on customer interests.
Stocks items by unpacking, arranging and placing items in bins and on shelves; adjusting inventory system.
Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier.
Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.
Identify prospective customers by using business directories, following leads from existing clients, rental departments and other internal sales people, as well as your own lot and dealership check.
Updates job knowledge by participating in educational opportunities; reading about new products.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Other duties assigned by manager.
QUALIFICATIONS AND EXPERIENCE:Must have a minimum of three years dealership parts experience.
Data entry skills, telephone skills, customer focus, customer service, verbal communication, selling to customer needs, meeting sales goals, product knowledge, inventory control, professionalism, job knowledge.
Must have strong verbal and written communication skills.
Ability to work independently as well as work well with people.
Valid Drivers License required.
PHYSICAL AND ENVIRONMENTAL CONDITIONS:The position is located in the office and shop environment as well as duties performed outside.
Mobility of walking, standing and bending is frequent.
Dexterity, hearing and talking requirements are constant.
Visual ability to detect situations of concern is constant.
The employee will occasionally lift up to and over 50 pounds.
Must be able to meet the public and make decisions.
Exposure to heat, cold, dust and dirt.
Travel required.
NOTE: This Position Profile is not intended to be an all-inclusive.
Employee may perform other related duties as required to meet the on-going needs of the company.
The Position Profile is intended to describe the general nature and level of work being performed by individuals assigned to this job.
It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.
Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.
g.
emergencies, changes in personnel, workload, rush jobs or technological development.
Customer Service Representative
Member service representative job in Midland, TX
Illinois Avenue, Suite 202, MIDLAND, TX, 79703 Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism.
With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.
Ready to join a company and a team that will support you? Apply today - we're ready for you!Prior customer service, office or cleaning experience preferred but not required!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively to meet deadlines.
We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial grade equipment and supplies, and our unique culture.
Full-time.
No nights.
No weekends.
No holidays.
Receive a guaranteed minimum wage of $18.
00 per hour with the ability to make up to and more than $800.
00 per week, paid weekly.
Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:Paid training on our proven systems that delight customers.
Come grow with us!A stable and consistent work scheduleA fun culture where success is celebrated as a team Access to ongoing training Branded and comfortable clothing Advancement opportunities - we promote from within!If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $18-$20 and is dependent on your experience.
[insert pay and benefits details here] • Earn paid time off weekly, up to 15 days per year• Earn one day of sick time off for every 13 weeks worked• Earn a 2% company match for your 401k contributions As a Customer Service Representative, you will be responsible for:• Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers.
Do this, and we'll celebrate milestones as a team and have fun in the process! • Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too.
Show them you care about their home; make a connection and you'll win.
• Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team.
• Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels.
Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
This job will be a great fit for you if… You feel energized when talking with customers over the phone.
You can 'work with anyone' and get along well with different types of people.
You'll be spending a lot of time as a team working together.
You can meet customer expectations to deliver an experience that they will recommend to their friends and family.
You take pride in your attention to detail and a job well done.
You are comfortable with a computer and technology, especially Microsoft office.
You have strong interpersonal, oral and written communication skills.
You can multi-task, prioritize, and manage time effectively.
Job RequirementsMinimum requirements to be considered for this position.
• Legally authorized to work in the United States• Complete a background check • You are available to work Monday through Friday during the day, 8am to 5pm.
Bilingual English/Spanish is very helpful but not required Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, our system will schedule you for an interview immediately.
"You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates.
If hired, the franchise owner will be your only employer.
Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.
This job description is meant to describe the general nature and level of work being performed.
"
Customer Service Representative (CSR)
Member service representative job in Gardendale, TX
Answer phones promptly using proper telephone etiquette. Take and deliver accurate telephone messages. Answer inquiries and obtain information for the general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at the establishment, including the location of departments, offices, and employees within the organization.
Essential Functions
Cooperate with other employees towards completing common goals.
Create presentations as required, using instruction and materials.
Answer phones per procedure, promptly and with proper telephone etiquette.
Use all equipment associated with position: copier, postage scale & meter, fax machine, and general office equipment.
Maintain precision, attention to detail, and organization while processing multiple activities.
Qualifications
High School Graduate or General Education Degree (GED) is required.
A minimum of one-year of experience is preferred.
Initial typing speed of 35 wpm with an error of 1/100 keystrokes, with an improvement goal of 80 wpm and 1/500 errors per keystrokes.
Highly organized and able to follow a systematic method of performing tasks.
Build communal relationships with customers and co-workers.
Exhibit a cheerful demeanor toward others.
Must possess a valid driver's license.
Skills & Abilities
Computer Skills: Advanced computer skills. Required background in MS Office applications.
Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service.
Work Ethic: Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible.
Physical Abilities: Lift and carry up to 40 pounds in various packaging.
Work Environment
An office environment with a controlled atmosphere.
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Midland, TX
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Abraham Gutierrez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Member service representative job in Midland, TX
Job Description
Eddy Ohlenburg - State Farm Agency, located in Midland, TX has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps.
Responsibilities include, but not limited to:
Develop insurance quotes, makes sales presentations, and close sales
Establish client relationships and follow up with clients, as needed
Develop ongoing networking relationships
Provide prompt, accurate, and friendly client support
Maintain a strong work ethic with a total commitment to success each and every day
Develop new service opportunities with both existing and new clients
Benefits:
Base Salary plus a very competitive commission program
Great bonus potential if you are a top performer
Paid Time Off - for personal time and vacation
Outstanding preparation if you aspire to be a State Farm agent in the future
Requirements:
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
1-2 Years of Sales Experience (preferred)
Demonstrated successful track record of meeting sales goals and quotas required
Enthusiasm and belief about the role insurance and financial products play in people's lives
Proven track record of trustworthiness, dependability and ethical behavior
Excellent communication skills: written, verbal and listening
Must be awesome at opening doors and getting appointments from a cold start
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
CUSTOMER SERVICE / SALES REPRESENTATIVE
Member service representative job in Midland, TX
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Financial Services Rep 1
Member service representative job in Midland, TX
To provide a single source for most of the financial needs of Credit Union members.
Thorough & accurate in loan handling
Sales-minded with product knowledge
Organized multitasker across tasks
Trustworthy communicator with tact
Essential Functions & Responsibilities:
Assists members with loan requests:
Conducts loan interviews.
Gathers and documents pertinent data necessary for underwriting.
Cross-sells appropriate loan related products.
Conducts loan closings for applications approved through automated process or by an authorized underwriter.
Assists members with all aspects of Member Service, including but not limited to:
Opening Accounts
Servicing and closing accounts.
Advises members regarding credit union products and services.
Addresses and resolves member concerns (referring issues that are beyond their authority to the Branch Manager).
Actively promotes and provides product guidance to members.
Identifies cross-sell opportunities, successfully presenting and placing appropriate services that meet member needs in each interaction.
Performs a variety of miscellaneous duties including typing, filing, computer input and assisting with members via telephone.
Performs other job-related duties as assigned.
Knowledge and Skills:
Experience
Six months to two years of sales, lending, or personal banking experience preferred.
Education
Graduation from an accredited senior high school or equivalent or GED
Skills
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Must have good communication skills. 10-key calculator, typewriter, and keyboard skills.
Performance Measurements:
Provide knowledgeable, friendly, and professional service & support to all members and associates.
Quickly assists members in the lobby, promptly answers the telephone, and responds to messages in a timely manner.
Develop and maintain proficient knowledge of all products and financial services offered by the credit union. Consistently and effectively advises members regarding credit union offerings, successfully placing products, services, refinancing competitor loans, etc.
Accurately conduct all transactions, member requests, account maintenance, etc., utilizing sound judgement and abiding by all established credit union policies and procedures.
Meet or exceed assigned goals.
Physical Requirements:
Constantly repeating motions that may include the wrists, hands and/or fingers. This includes but may not be limited to keyboarding, writing, and filing.
Constantly remaining in a stationary position, often sitting for prolonged periods.
Occasionally adjusting or moving objects up to 75 pounds for various needs.
The person in this position constantly communicates in person and in writing with members, managers, and colleagues. Must be able to exchange accurate information in these situations.
The ability to observe details at close range to assess the accuracy, neatness, and thoroughness of the work assigned.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Auto-ApplyFood Service Team Member
Member service representative job in Midland, TX
Welcome to TXB!
TXB stands for Texas Born. That means we're big city, open country, and everything in-between.
It also means that we have Texas values, the same values that we've built our brand around-authenticity, hospitality, and integrity.
At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way.
Join us in taking our business to another level, and give back to the communities that give so much to us.
Job Summary:
The food service team member works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including food preparation, possible cash register tasks, customer service, general housekeeping and other related functions. The food service team member ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.
Essential Functions:
Reliable transportation
Abide by all applicable local, state, and federal laws and regulations/certifications.
Be reliable, punctual, honest, and have a good attitude.
Excellent customer service skills.
Good verbal communication skills.
Ability to operate cooking and food preparation equipment.
Understanding of proper food handling and sanitation procedures.
Knowledgeable about company's products and services, and customer-related policies.
Additional Responsibilities:
Embrace being a team player and communicate well with others.
Multitask and work in a fast-paced environment.
Complete guest-centered duties and provide our guests with a clean environment.
Greets customers as they enter the location.
Prepares and serves foods such as tacos, chicken, and sides according to customer specifications.
Provides menu information and suggestions to customers including food suggestions and explanations of ingredients and preparation methods.
Assists with food preparation as directed, operating food production equipment as required to complete tasks.
Operates grill, broiler, or deep-fat fryer to prepare specific fast foods.
Maintains, cleans, and sanitizes work stations.
Cleans and sanitizes dishes, utensils, pots, pans, and other containers and returns to appropriate location in the kitchen area.
Refills condiments or other supplies.
Follows all safety and sanitation guidelines and regulations to ensure quality food service.
Performs other related duties as assigned.
Participate in proactive team efforts to achieve departmental and company goals
Ensure the proper execution of all assigned store level marketing programs.
Replenish products and supplies to ensure in stock conditions at all times.
Check in external and internal vendors according to corporate procedures.
Report all unsafe activities to supervisor and/or Human Resource.
Qualifications: Experience, Competencies, and Education
Education and Experience:
No prior experience is necessary
Successful completion of on-the-job training.
Physical Requirements:
Ability to lift up to 50 pounds
Prolonged periods standing and walking.
May need to work nights, weekends, and holidays on a rotating basis.
Ability to perform repetitive movements over long periods of time.
May be required work in excessive heat and cold in association with the kitchen environment.
Benefit Opportunities:
Free work uniforms
Free fountain drinks up to 32 oz, while on the clock
Daily Pay Partner
Health, dental, vision, disability, life, and critical Illness insurance plans are available
Eligibility based on average weekly hours worked and tenure
Vacation, Holiday and Bereavement leave.
Eligibility based on average weekly hours worked and tenure
401K Retirement plan
Eligibility after 90 days of employment
Auto-Apply