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Work From Home Negaunee, MI jobs

- 20 jobs
  • Work from Home - Need Extra Cash?

    Launch Potato

    Work from home job in Marquette, MI

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $24k-45k yearly est. 1d ago
  • Lead Customer Service Representative - (Remote)

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Maximus is seeking a highly skilled and adaptable Lead Customer Service Representative to join our team. In this role, you will be responsible for ensuring your team meets contractual requirements, service level expectations, and individual project goals. You will handle call escalations, provide exceptional customer support to both internal and external clients, and assist in resolving complex issues or correcting errors. This position requires an individual who thrives in a fast-paced environment, is comfortable multi-tasking under pressure, and has the ability to handle large call volumes efficiently. As a Call Center Lead, you will support the enforcement of call center expectations, participate in project and client meetings, and provide feedback on policies and procedures. You will perform daily quality reviews and ensure all tasks are completed in accordance with project goals while maintaining confidentiality. With 4+ years of customer service experience and a high school diploma (clinical experience preferred), you will be integral to maintaining a high level of customer satisfaction and operational efficiency. About the Program:The Indiana Level of Care Assessment and Referral (IN LCAR) program is a statewide initiative focused on evaluating and determining the appropriate level of care for individuals seeking long-term services and support. The program ensures that individuals receive assessments tailored to their needs, facilitates connections to the appropriate resources, and supports efficient transitions between care settings. As part of a collaborative team, professionals in this program play a critical role in improving access to services and promoting quality outcomes for the people of Indiana. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web-based portal regarding information on programs and services. - Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken. - Follow standard operating procedures to ensure consistency and accuracy. - Address customer inquiries and resolve problems to ensure that appropriate changes are made. - Refer unresolved customer grievances to designated departments for further investigation. - Communicate with supervisor regarding any potential needs or concerns. - Perform data entry accurately. - Perform other duties as assigned. - Provide direction and guidance to less experienced team members and provides coaching on how to handle more complex inquiries. - Work on a variety of assignments requiring considerable judgement and initiative. - Able to draft or modify training materials and procedural documentation accurately. - Skilled in handling challenging communications with external contacts for escalated matters. - Assist supervisor/manager with the management of daily activities over a group of agents that handle customer service inquiries and problems via the telephone and sometimes email. - Recognize and recommend areas needing improvement. - May assist in scheduling and coordinating team activities. - May provide input into hiring decisions and performance appraisals but does not necessarily make hiring decisions or conduct performance appraisals. Minimum Requirements - High school diploma or GED required and 1.5+ years of relevant professional experience required, or equivalent combination of education and experience. - Minimum of four (4) years of of relevant call center experience - Proficient in MS Office Suite Preferred Requirements - Clinical experience preferred Home Office Requirements - Maximus provides company-issued computer equipment - Reliable high-speed internet service - Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity - Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 18.00 Maximum Salary $ 26.00
    $28k-37k yearly est. Easy Apply 2d ago
  • Virtual Sales Representative - Flexible Schedule | Commission Only

    Anderson Johnson Agency LLC

    Work from home job in Marquette, MI

    Job Description About the Opportunity: We are seeking self-motivated people ready to begin or advance a career in life insurance sales. Whether you have a license or not, we'll support you with training, tools, and mentorship. What You'll Do: Work remotely across the U.S. Call clients who requested info (warm leads only) Present options from reputable insurance carriers Provide financial protection and peace of mind for families Grow into leadership if desired What We Offer: Structured training program Licensing help for unlicensed candidates Flexible work schedule Commission-only role with daily carrier pay Bonus potential Leads and ongoing mentorship included Compensation (Commission Only): Part-Time: $1,500-$3,000/month Full-Time: $3,000-$7,000+/month What We're Looking For: Goal-driven and coachable individuals Strong communication skills Independent and self-disciplined Willing to obtain state license (support available) Requirements: Must be 18+ and live in the U.S. Background check required Computer, phone, and internet access ⚠️ Your results depend on your effort and consistency. No income is guaranteed. Apply Today: If you're ready to take charge of your future, apply today. Requirements Requirements: Must be 18 years or older U.S. resident (currently hiring in the U.S. only) Must be able to pass a background check Willing to obtain a Life & Health insurance license (we help with this) Comfortable working remotely with internet access Strong communication skills Self-motivated and coachable Benefits Benefits: Remote work - work from anywhere Flexible schedule - set your own hours No income cap - performance-based pay Access to warm leads - no cold calling Daily pay from top-rated insurance carriers Bonus structure available Licensing support for new agents Team mentorship & leadership development Potential to grow your own agency
    $1.5k-3k monthly 6d ago
  • HR Business Partner/Consultant

    HR Collaborative 4.1company rating

    Work from home job in Marquette, MI

    Are you an experienced HR professional looking for a more flexible schedule while still providing high-level HR support? At HR Collaborative, we provide the right level of HR expertise when and where our clients need it. We are seeking a motivated HR Business Partner who will join our Client Services team and lead HR strategy conversations as well as provide tactical support in areas of HR compliance, checklists, job descriptions, and handbooks for our clients. You'll get the chance to work with a wide variety of clients in various industries and be part of our rapidly growing HR Talent Community. A successful candidate will have: 8+ years of HR Generalist experience working in all areas of the employee lifecycle Demonstrated experience and success in the development of HR Strategy and execution of work plans Ability to provide tactical HR support in various areas of HR Exceptional communication abilities (both written and verbal), well organized with impeccable follow-through Strong analytical and problem-solving skills to navigate complex situations Ability to work effectively with senior leaders and manage multiple accounts with differing business challenges A Bachelor's Degree in Business administration, Human Resources, or a related field of study; Master's degree preferred. An HR Certification such as PHR or SHRM-CP is highly desirable This role offers a flexible work schedule, a competitive salary, and the ability to work from home. You'll get the chance to expand your client list and work with some great clients in and out of Michigan. If this sounds like a position for you, apply now!
    $85k-125k yearly est. 60d+ ago
  • Dam Safety Engineer

    GEI Consultants 4.4company rating

    Work from home job in Marquette, MI

    Your role at GEI. GEI's Dam Safety practice is growing and we are seeking an experienced Dam Safety Engineer to join our Marquette or Houghton Michigan office. A fully remote option may be available for the right candidate. Candidate will be part of a connected team of GEI Dam Safety professionals across the country. This individual will contribute to design, analysis and inspection of dam projects. Based in scenic Marquette, Michigan, you'll experience the energy that flows from the local landscape, beautiful Lake Superior, and unlimited outdoor activities. Check out this video to learn how balance is baked into Marquette's DNA. Essential Responsibilities & Duties Perform dam safety inspections under a senior engineer. Execute projects and assignments. Design tasks might include CAD work related to dam modifications and construction. Example analyses might include layout and sizing of spillways and stilling basins, performing rainfall runoff evaluations, rainfall frequency analysis, hydrologic hazard analyses, probable maximum precipitation analysis, probable maximum flood studies, inundation modeling and mapping. Prepare and review FERC-regulated dam safety documentation including STIDs, PFMAs, DSSMPs, PIRs, CARs, and RARs. Assist with semi-qualitative risk analyses and developing consequence estimates related to hypothetical dam breach scenarios. Prepare detailed memoranda and reports and present technical information to peers and clients. Represent client interests on project teams with other consultants and agency personnel. Maintain technical excellence, actively participate in professional organizations, and mentor junior staff. Contribute to proposals and business development efforts. Minimum Qualifications Five or more years of experience, demonstrating skills mentioned above. Experience with dam safety and the FERC regulatory process including STIDs, PFMAs, CSIRs, and SQRAs. Knowledge and experience with hydroelectric dams reservoir operations. Civil and dam engineering design experience, including development of design drawings, specifications, cost estimates, and bidding assistance. Excellent communication skills; clear and effective technical writing and presentation development; ability to effectively interact with all levels of staff, project teams, and clients; ability to successfully manage projects and lead technical work. Valid driver's license. Desired Experience B.S./M.S. in Civil Engineering or Water Resources related field. Registered Professional Engineer or ability to obtain. We are GEI. Some of the world's most pressing problems - from climate change to sustainable development, to critical infrastructure and the future of our energy supply - need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow. We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients' most complex challenges. With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here. Employee-owned. Employee-focused. As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more. Our company culture is driven by our 4 Cs - we are Client-Centered, Curious, Collaborative, and Community Minded - which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI's career site here. GEI's Total Rewards Package Includes Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More Well-Being Program and Paid Parental Leave Commuter Benefits Hybrid Work Schedules and Cell Phone Stipends GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses Paid Holidays and Generous Paid Time Off Program Rewards and Recognition GEI-Funded Profit Sharing and 401(k) Opportunity to be an Owner and Shareholder (Learn more here) A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion And More… PHYSICAL REQUIREMENTS WORK ENVIRONMENT Functional Demands: Sedentary Light x Medium Other Activity Level Throughout Workday (check one per row) Physical Activity Requirements Occasional(0-35% of day) Frequent(33-66% of day) Continuous(67-100% of day) Not Applicable Sitting 4-6 hours Standing 2 hours Walking 2 hours Climbing 30 min. Lifting (floor to waist level) (in pounds) 20lbs Lifting (waist level and above) (in pounds) 20lbs Carrying objects x Push/pull x Twisting x Bending 10 min Reaching forward 10 min Reaching overhead 10 min Squat/kneel/crawl 10 min Wrist position deviation x Pinching/fine motor skills x Keyboard use/repetitive motion 4-6 hours Taste or smell (taste=never) x Talk or hear x Accurate 20/40 Very Accurate 20/20 Not Applicable Near Vision x Far Vision x Yes No Not Applicable Color Discrimination x Sensory Requirements Minimal Moderate Accurate Not Applicable Depth perception x Hearing x GEI is an AA/equal opportunity employer, including disabled and veterans.
    $64k-87k yearly est. Auto-Apply 60d ago
  • Quality Analyst - Remote

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00
    $58k-81k yearly est. Easy Apply 7d ago
  • Entry Level - Remote Data Entry Work From Home

    Focusgrouppanel

    Work from home job in Marquette, MI

    Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer. We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more. This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly - work when you want. Apply today for free and start earning. Work from home from any location, any hours, any day. Your choice. All backgrounds welcome: Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician Requirements: Education varies by study - all education levels accepted Current USA resident Speak, read and understand English / Spanish a plus as more opportunity is available to you Able to focus and follow through This is a remote work from home part time gig, you'll need a computer, laptop or mobile device. Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory Here's what you need to get started LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory Pay Info: Up to 250 hr. per single research study session up to $3,000 per multi-session research study We look forward to working with you! Connect with us via email by applying to this posting! This is for those with any work backgrounds such as Amazon, customer service representative, medical professional, drivers, medical receptionist, our folks come from all backgrounds!
    $29k-36k yearly est. 47d ago
  • Patient Care Manager and RN Hybrid - UP Health System Home Care & Hospice

    Unitedhealth Group Inc. 4.6company rating

    Work from home job in Marquette, MI

    Explore opportunities with UP Health System Home Care & Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician. You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations. Primary Responsibilities: * Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks * Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team * Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits * Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits * Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals * Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders * Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Current unrestricted RN licensure in state of practice * Current CPR certification requirements * Proven ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client * Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation Preferred Qualifications: * Home care experience * Proven ability to work independently * Proven good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $71.2k-127.2k yearly 5d ago
  • Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00
    $56k-64k yearly est. Easy Apply 3d ago
  • WCA Physiotherapist Functional Assessor - Hybrid

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements WCA - Physiotherapist Functional Assessor Central England, Scotland and Wales Monday to Friday - 09:00 - 17:00 £41,500 Do good. Be great as a physio. Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference? About the role As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with 6 weeks of training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision Requirements Valid HCPC registration number At least 1 year of broad post-registration experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £41,500 salary Flexible working - full time, part time and hybrid No bank holidays, evenings or weekends Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan In-person clinical conferences held annually Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 41,500.00 Maximum Salary £ 41,500.00
    $55k-73k yearly est. 6d ago
  • Site Coordinator

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. In this role you will act as the first point of contact for customers who attend the AC to undergo their Assessment with the Health Practitioner (HP). You will be responsible for supporting our customers and claimants who visit the AC along with our HPs who work out of the AC. As an integral part of the PIP team you will primarily be responsible for the day to day running of one of our Assessment Centres (AC) supporting a team of Health Practitioners who conduct PIP assessments from the site. Salary - £24,570 FTC until October 2026. Role is hybrid, you will be based from home and the Doncaster office. • Act as the front face of Maximus managing the customer experience for all visitors and staff attending the AC, working at all times to maintain the highest levels of customer service • Provide support to customers across a variety of activities e.g. answering general questions about the PIP assessment, assisting with enquiries on expenses claims from customers who have incurred costs to attend the AC • Ensure the AC is fully prepared for the start of each day, in terms of equipment/supplies and general appearance - ordering supplies/equipment/stationary as required to ensure sufficient stocks are maintained at all times • Manage the appointment arrivals board ensuring systems keep up to date and in good order • Provide general support to HPs based or attending the AC • Act as the key point of contact for the HPs for any IT issues, ensuring they are escalated to the correct team, monitoring the issue through to resolution - escalating to manager if appropriate • General administration duties; e.g. answering the telephone, copying, documents etc Key Contacts & Relationships: Internal Health Professionals Senior Site Coordinator Service Delivery Manager Qualifications & Experience • Understanding of claimants needs and appropriately responding in a caring manner when required • Excellent communication and interpersonal skills • Excellent planning and organization skills • Proficient in the use of Microsoft office package • Demonstrable influencing skills to support the delivery of an excellent customer experience • Ability to maintain and develop working relationships • Experience of working effectively in a customer facing environment • Resilience and ability to deal with setbacks constructively and work to resolution of issues • Able to demonstrate a clear attention to detail, ensuring that all relevant documentation is collated and correct, • Work cohesively as part of a medical and non medical team of individuals • Willingness to travel as required by the business to cover at alternate ACs for absence Experience of a similar role within healthcare field is desirable EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 24,570.00 Maximum Salary £ 24,570.00
    $29k-43k yearly est. 6d ago
  • Contact Service Center Business Operations Manager (Hybrid - Arkansas)

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Maximus is currently seeking a dynamic and experienced Contact Service Center Business Operations Manager to support our AR NWD (Arkansas No Wrong Door) program. This high-level, client-facing role is critical to ensuring operational excellence, driving process improvements, and serving as a trusted advisor to internal and external stakeholders. The Contact Service Center Business Operations Manager is responsible for overseeing document control processes, driving continuous improvement initiatives, and providing strategic leadership to cross-functional teams. The ideal candidate will possess strong analytical skills, a collaborative mindset, and the ability to develop and maintain policies and procedures that align with program guidelines and organizational objectives. This is a hybrid position that requires work to be performed both onsite at our Little Rock, AR office as well as remotely. The percentage of travel initially will be approximately 50%, however will depend on the nature of the project and related activities. *This position is contingent upon contract award.* Why Maximus? Work/Life Balance Support - Flexibility tailored to your needs! • Competitive Compensation - Bonuses based on performance included! • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. • Tuition Reimbursement - Invest in your ongoing education and development. • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. • Professional Development Opportunities-Participate in training programs, workshops, and conferences Essential Duties and Responsibilities: - Enhance and enforce the document control or change control governance processes. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation and processes. - Provide leadership, guidance, and expertise to internal program management and support teams to solve issues, develop operational documentation, implement change requests, and document process changes. - Provide analytical oversight and review of all relevant initiatives. - Develop tools to enable leadership to address issues and make decisions related to change requests. - Identify and resolve issues, problems, and concerns by leading cross functional teams. - Develop, document, and maintain an effective set of policies and procedures consistent with program guidelines. - Interface with management and steam to determine appropriate policies and procedures. - Responsible for day-to-day operations to meet key performance metrics. - Ensures that business rules and processes established b the Contractor are identified, documented and approved by DHS before and after system go-live. - Oversee CSC development and expansion activities, including but not limited to interviews with DHS divisions. - Recommend improvements to business processes to ensure that the CSC enables cost savings and improved functionality to DHS through process improvement. - Oversee and consult on change management practices with Contractor and with DHS staff. - Lead the development of the Interview Plan and Transfer of Operations Plan as well as ongoing maintenance of stakeholder relationships to ensure the CSC expansion vision is executed. Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Five years of experience in management consulting and/or business analytics responsibilities on projects or similar scope required. - Excellent written and verbal communication skills required. - Previous experience in change management required. - Previous experience in human services required. - Knowledge of the Contractor's solution, having implemented and managed the solution in no less than one environment at least as complex as the Contractor's solution required. - Proficiency in Microsoft Office Suite required. Home Office Requirements: - Internet speed of 25mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 128,000.00
    $54k-93k yearly est. Easy Apply 5d ago
  • Remote Data Entry Specialist

    Focusgrouppanel

    Work from home job in Marquette, MI

    Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, work from home jobs and remote telecommute jobs. We're looking for folks who want to earn weekly doing something strictly online and with maximum flexibility. This is a great way to earn extra money in your spare time by working at home! For more information apply to our job posting and then look for email to apply to our online site. * You must apply online additionally. Benefits Work when you want. Earn serious cash working part time or full time. Learn new skills that you can take anywhere. Ditch the commute & the high gas prices No degree required Supplement your existing job. No need to quit your current job, unless you really hate it. We provide training and tools to help you succeed in this industry Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online. Much more... Remote work from home skills could include: Typing 25+ words per minute You enjoy data entry work and can perform the work from your home or location of choosing (remote work from home job) Computer with internet access It is crucial that you be self-motivated and able to follow explicit directions to begin working from home Self Motivated - you must be 100% able to commit to working with little supervision Work from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device - Android or IOS Ready to get started? Apply today and start earning as quick as today. Thanks for checking us out and we look forward to helping you achieve your goal of earning extra side income. As a reminder the folks who work with us come from a wide variety of backgrounds like customer service representative, administrative assistant, health care workers, human resources, warehouse workers, car delivery drivers, remote work from home professionals, and many more.
    $27k-34k yearly est. 57d ago
  • PIP Paramedic Functional Assessor - Hybrid

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements PIP - Paramedic Functional Assessor North West England, Yorkshire and North East England Monday to Friday - 09:00 - 17:00 £37,800 Do good. Be great as a paramedic. Are you a Paramedic seeking flexible working, a better work-life balance and a rewarding career outside of the ambulance service? About the role As a Paramedic Functional Assessor at Maximus, you'll use your clinical responder experience to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with 6 weeks of training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Personal Independent Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision Requirements Valid HCPC registration number At least 1 year of broad post-registration experience gained within or outside of an NHS ambulance trust You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £37,800 salary Flexible working - full time, part time and hybrid No bank holidays, evenings or weekends Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan In-person clinical conferences held annually Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 37,800.00 Maximum Salary £ 37,800.00
    $41k-55k yearly est. 6d ago
  • Patient Care Manager and RN Hybrid

    LHC Group 4.2company rating

    Work from home job in Marquette, MI

    We are hiring a Patient Care Manager/ RN Hybrid with Home Health experience (IN OFFICE & FIELD) At UP Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a Patient Care Manager, you can expect: opportunities to get closer to patients and provide quality support to your patient-facing teams to be valued and respected by patients and their families a sense of security, incredible team support, and flexibility for true work-life balance leadership development opportunities Our Patient Care Manager role might be a great opportunity if you believe in putting the patient at the center of everything. Apply today! Responsibilities The Home Health Patient Care Manager is responsible for the supervision and coordination of clinical services and provides and directs provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies. Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team. Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits. Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals. Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders. Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate. Education and Experience * Current RN licensure in state of practice * Current CPR certification required * Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: *************************** UP Health System Home Care and Hospice - HH a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.
    $57k-76k yearly est. Auto-Apply 55d ago
  • Virtual Sales Representative - Flexible Schedule | Commission Only

    Anderson Johnson Agency

    Work from home job in Marquette, MI

    About the Opportunity: We are seeking self -motivated people ready to begin or advance a career in life insurance sales. Whether you have a license or not, we'll support you with training, tools, and mentorship. What You'll Do: Work remotely across the U.S. Call clients who requested info (warm leads only) Present options from reputable insurance carriers Provide financial protection and peace of mind for families Grow into leadership if desired What We Offer: Structured training program Licensing help for unlicensed candidates Flexible work schedule Commission -only role with daily carrier pay Bonus potential Leads and ongoing mentorship included Compensation (Commission Only): Part -Time: $1,500-$3,000/month Full -Time: $3,000-$7,000+/month What We're Looking For: Goal -driven and coachable individuals Strong communication skills Independent and self -disciplined Willing to obtain state license (support available) Requirements: Must be 18+ and live in the U.S. Background check required Computer, phone, and internet access ⚠️ Your results depend on your effort and consistency. No income is guaranteed. Apply Today: If you're ready to take charge of your future, apply today. Requirements Requirements: Must be 18 years or older U.S. resident (currently hiring in the U.S. only) Must be able to pass a background check Willing to obtain a Life & Health insurance license (we help with this) Comfortable working remotely with internet access Strong communication skills Self -motivated and coachable Benefits Benefits: Remote work - work from anywhere Flexible schedule - set your own hours No income cap - performance -based pay Access to warm leads - no cold calling Daily pay from top -rated insurance carriers Bonus structure available Licensing support for new agents Team mentorship & leadership development Potential to grow your own agency
    $1.5k-3k monthly 46d ago
  • WCA Nurse Assessor - Remote

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. WCA Nurse Assessor - Remote Monday to Friday - 09:00 - 17:00 £39,500 Do good. Be great as a nurse. Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance? About the role As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme* to help you thrive. You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision Requirements Valid NMC registration number At least 1 year of broad post-registration adult or mental health experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £37,500 salary Flexible working - full-time and part-time No bank holidays, evenings or weekends A recognised accreditation with the University of Salford upon completion of training* Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan In-person clinical conferences held annually Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 39,500.00 Maximum Salary £ 39,500.00
    $53k-66k yearly est. 5d ago
  • Consulting Managing Director, (Remote)

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Maximus is hiring a Consulting Managing Director to lead strategic expansion within our Consulting Services practice. This executive-level role will shape the future of public sector consulting, with a focus on Health and Human Services (HHS) programs, including Medicaid, public health, child welfare, SNAP, and other related areas. This opportunity is ideal for a proven consulting leader with extensive state-level public sector experience, deep expertise in Medicaid and HHS programs, and a track record of growing existing markets and pursuing new opportunities within a highly matrixed environment. Ready to shape the future of public sector consulting? Apply today to join our team and make a meaningful difference. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Lead strategic planning of the Consulting Services division to bolster Maximus' position as a leader in public sector consulting, especially in Health and Human Services programs. - Guide the development and deployment of consulting services addressing complex challenges in core Health and Human Services program areas including Medicaid, public health, Integrated Eligibility, child welfare, SNAP, child and family services, and related domains. - Develop go-to-market strategies for new service lines, partnerships, and geographic regions. - Identify, evaluate, and pursue new and adjacent public sector market opportunities such as transportation, labor, and tax/revenue to expand Maximus' consulting reach beyond traditional domains. - Oversee the development and progress of business development including pipeline activities. - Collaborate with Senior Leadership to set growth targets and monitor progress against set goals. - Develop and communicate a compelling vision for the Consulting Services division that is aligned with Maximus' mission and long-term goals. - Serve as executive sponsor for key accounts, ensuring exceptional client satisfaction and service delivery while interacting with clients to identify issues as well as opportunities for growth. - Champion innovation, best practices, and continuous improvement to ensure sustainability and adaptability across consulting engagements. - Leverage knowledge of policy, program operations, technology trends, and funding mechanisms to design innovative, client-centered solutions with heavy focus on Medicaid and other health related programs. - Serve as a thought leader who will represent Maximus at industry forums, conferences, and client engagements. - Monitor market trends, regulatory changes, and competitive landscape to anticipate client needs, and proactively position Maximus for enhanced relevance and impact. - Foster enduring partnerships with senior government officials, agencies, and stakeholders. - Help build and lead high-performing, diverse teams capable of executing complex consulting assignments by recruiting, retaining, and developing top-tier talent with expertise in Health and Human Services and adjacent industries. - Typically leads multiple teams of directors/senior managers and/or managers and mentors emerging leaders while cultivating a culture of innovation, inclusion, and professional growth. Minimum Requirements - Bachelor's degree or equivalent experience in public administration, IT, business, health policy, or equivalent experience. - 15+ years of progressive leadership experience in public sector management consulting with demonstrable success in Health and Human Services projects. - Proven track record of expanding consulting practices outside established core areas to include launching new service lines and entering new markets. - Deep understanding of state and local government procurement, program operations, and regulatory frameworks relevant to Health and Human Services. - Strong working knowledge of public assistance programs, with an emphasis on Medicaid and health programs and services. - Advanced knowledge in Information Technology (IT) and Artificial Intelligence (AI). - Experience with digital transformation, data analytics, and technology-enabled consulting solutions within the public sector. - Exceptional analytical, strategic thinking, and problem-solving skills. - Outstanding communication skills to include experience presenting to executive audiences and government officials. - Demonstrated experience managing large cross-functional teams and complex client relationships. - Proven leadership in public sector consulting, especially in Medicaid and Health and Human Services (HHS). - Strong executive presence, with experience in state and local consulting. - Skilled in business development, financial oversight, and talent development. - Comfortable in a matrixed, fast-paced environment. - Experience with cross-functional collaboration and succession planning. - Must be able and willing to travel for business up to 25-33% of the time. - Experience in State and Local public sector consulting is required. Home Office Requirements: - Maximus provides company-issued computer equipment - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace - Must currently and permanently reside in the Continental US #ClinicalServices #LI-Remote #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 225,000.00 Maximum Salary $ 275,000.00
    $137k-179k yearly est. Easy Apply 6d ago
  • Occupational Therapist Functional Assessor - Hybrid

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Occupational Therapist Functional Assessor North West England, Yorkshire and North East England Monday to Friday - 09:00 - 17:00 £37,800 - £39,500 Do good. Be great as an OT. Are you a Registered Occupational Therapist seeking a new challenge, flexible working and professional development opportunities? About the role As an Occupational Therapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with 6 weeks of training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision Requirements Valid HCPC registration number At least 1 year of broad post-registration experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £37,800 - £39,500 salary depending on which benefit type you are working on Flexible working - full time, part time and hybrid No bank holidays, evenings or weekends Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan In-person clinical conferences held annually Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 37,800.00 Maximum Salary £ 39,500.00
    $58k-73k yearly est. 6d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Work from home job in Marquette, MI

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $116k-215k yearly est. Easy Apply 4d ago

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