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Network administrator assistant vs help desk administrator

The differences between network administrator assistants and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network administrator assistant and a help desk administrator. Additionally, a help desk administrator has an average salary of $49,798, which is higher than the $47,955 average annual salary of a network administrator assistant.

The top three skills for a network administrator assistant include customer service, phone calls and network printers. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Network administrator assistant vs help desk administrator overview

Network Administrator AssistantHelp Desk Administrator
Yearly salary$47,955$49,798
Hourly rate$23.06$23.94
Growth rate5%5%
Number of jobs102,647130,180
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 52%
Average age4343
Years of experience22

Network administrator assistant vs help desk administrator salary

Network administrator assistants and help desk administrators have different pay scales, as shown below.

Network Administrator AssistantHelp Desk Administrator
Average salary$47,955$49,798
Salary rangeBetween $33,000 And $68,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between network administrator assistant and help desk administrator education

There are a few differences between a network administrator assistant and a help desk administrator in terms of educational background:

Network Administrator AssistantHelp Desk Administrator
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of Southern CaliforniaStanford University

Network administrator assistant vs help desk administrator demographics

Here are the differences between network administrator assistants' and help desk administrators' demographics:

Network Administrator AssistantHelp Desk Administrator
Average age4343
Gender ratioMale, 67.3% Female, 32.7%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.4% Asian, 10.0% White, 63.4% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network administrator assistant and help desk administrator duties and responsibilities

Network administrator assistant example responsibilities.

  • Assist with managing local and enterprise DNS, DHCP and VPN environments.
  • Help in successfully configure and install of L2 switches to reduce the network complexity and provide flexibility to manage network.
  • Support and update the web server using Linux Debian.
  • Diagnose and resolve PC, LAN/WAN and Telecom problems.
  • Assist is VoIP network deployment, repair, and troubleshooting.
  • Participate in the design and integration of VOIP system utilizing Cisco equipment.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Network administrator assistant vs help desk administrator skills

Common network administrator assistant skills
  • Customer Service, 14%
  • Phone Calls, 11%
  • Network Printers, 6%
  • Troubleshoot, 6%
  • Desk Support, 5%
  • Travel Arrangements, 5%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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