Network engineer jobs in Jonesboro, AR

Associate Network Engineer Contract: 12-month contract-to-hire Hours: 40/week Start: ASAP (once screenings clear) This role supports a large enterprise environment and plays a key part in Meraki go-live deployments and clearing backlog across nationwide clinics and facilities. Ideal for someone early in their network engineering career who is hungry to grow, actively learning, and comfortable stepping into a fast-moving healthcare infrastructure environment. What You'll Do Support Meraki deployment activities, go-lives, and rollout execution Configure, troubleshoot, and maintain enterprise LAN/WAN environments Implement adds/moves/changes on switches and routers Assist with OSI model-based troubleshooting (Layers 1-3) Work with senior engineers on product design, testing, and integration Support network security technologies (ASA, VPN, ACLs, firewall rules) Maintain network standards, documentation, and diagrams Participate in change management, project activities, and proof-of-concept testing Collaborate with availability center teams, customer support, business partners, and vendors Occasional travel for on-site upgrades or analysis Key Experience Networking fundamentals - routing, switching, VLANs, trunking, spanning-tree Cisco background - hands-on experience or strong foundational knowledge Drive to grow - someone humble, hungry, curious, and actively pursuing certifications (CCNA/Network+/Security+ preferred) Additional Technical Exposure (great to have) BGP/OSPF MPLS, Metro-E, VPN, SSL-VPN, IPSec Enterprise WLAN administration Load balancing (F5 BigIP) Remote access technologies DNS, DHCP, NTP, IP addressing/subnetting Basic experience with network security tools Understanding of enterprise change management and ITIL concepts Why This Role Is Open? Backfill for a contractor and added support for enterprise rollout demands. Project expected to run ~3 years with strong chance of extension. Interview Process Round 1: Technical panel with engineering team Round 2: One-on-one with hiring manager (if needed) Moves quickly if a candidate performs well. Ideal Candidate Traits Self-starter who thrives in a team environment Strong communication and customer-first mindset High initiative and desire to grow Comfortable working independently when neede Able to lift and rack network equipment as required Open to occasional after-hours work Requirements 1-3 years of experience in networking or network administration Strong foundational Cisco knowledge High school diploma required; technical training or degree preferred Certifications preferred: CCNA, Network+, Security+

Network Architect Compensation: $70 - $80 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Network Architect to join their team! Join a high-performing infrastructure team as a senior-level Network Architect in a strategic, hands-on role. You will play a crucial part in shaping the network architecture, focusing on Route/Switch and Network Security, while mentoring junior staff and collaborating with leadership. Key Responsibilities & Duties: Design and implement network architecture solutions Focus on Route/Switch and Network Security Mentor junior staff and provide technical leadership Ensure efficient and secure network operations Required Qualifications & Experience: CCNP Certification or pursuing it Experience with Cisco Route/Switch Strong knowledge of Network Security, especially Palo Alto Firewalls Proven ability to mentor and lead technical teams Excellent communication skills for stakeholder engagement Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Network Architect opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #IND

Network Support Technician Duration: 2+ Months Hours of Coverage and Locations Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday. This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site. Deployment Scope, Activities, and Responsibilities The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices. Key Deployment Activities and Roles: Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management. Provider Summary of Obligations for Deployment Services: Scheduling resources and completing services per Installation Guide. Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates. Network Technical Skills Cabling Knowledge: Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a). Familiarity with different types of cables and connectors (RJ45, patch panels). Installation Techniques: Proficiency in running, terminating, and testing cables. Knowledge of best practices for cable management and organization. Testing and Troubleshooting: Experience using cable testers and other diagnostic tools (e.g., ethernet testers). Ability to troubleshoot common connectivity issues. Network Fundamentals: Basic understanding of networking concepts (e.g., IP addressing, subnetting). Familiarity with switches, routers, and other networking hardware. Safety Procedures: Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards). Soft Skills Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site. Attention to Detail: Precision in installation and testing to ensure compliance with standards. Communication: Ability to communicate effectively with clients and team members about technical issues and solutions. Time Management: Skill in prioritizing tasks to meet project deadlines efficiently. Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges. Regards Poonam Mittal ************************

Duration: 3 to 6 month contract to hire (No C2C or third-party submissions) Schedule: Hybrid but will be traveling to different offices in the greater Nashville / Middle Tennessee area more of the time Needed: Required Associates' degree in Information Systems / Computer Science or equivalent technical training Active CCNA required Minimum of 5 years of experience working in Information Systems, preferably in the healthcare industry Minimum of 3 years of hands-on networking experience with Cisco projects Minimum of 3 years of SD-WAN experience Experience troubleshooting and configuring LAN Infrastructures, STP, Ether-channel/Port Channel configuration, Dot1Q Trunk, VTP, 802.1x, DHCP, DACLs Experience troubleshooting WAN infrastructures, VRFs, routing protocols, IP ACLs, leased circuits Experience troubleshooting AAA and TACACS+ Experience designing IP Schemes Experience troubleshooting 802.11 wireless issues Experience troubleshooting client and network issues Experience configuring SNMP monitoring and logging Other needs: Must demonstrate strong ownership of responsibilities Excellent documentation and communication skills Proficiency with Visio and Office applications Excellent customer service skills “Can do” attitude Ability to travel up to 10% per year for deployments Ability to multitask between strategic tasks while resolving operational problems Responsibilities: Troubleshoot LAN and WAN service issues on Cisco, Meraki, and Fortinet platforms Configuration of switching platforms, Cisco 3750x, 9200 and 9300, Cisco Nexus, FortiSwitch Configuration of routing platforms, Cisco ASR and ISR, FortiGate, Meraki Installation of network hardware Activation of leased WAN circuits Participate in daily team meetings and various project meetings Create and update network documentation Create and review change scripts Work with security team to mitigate active threats

SUMMARY:This position is a Hybridposition. Position will initially work 4 days a week in office during training. Once trained, in office2-3 days a week. On call rotation, once every 5th week.Under the direction of the IT Infrastructure Supervisor, the Network Architects role is to engage as the technical lead for the Network Engineer team to ensure the stability, integrity and efficient operation of the information technology network that supports core organizational functions. Works in conjunction with department leadership to develop long-term strategic technology roadmaps and provides technical oversight and leadership in the design, creation, and maintenance of enterprise technology systems, including building, testing, implementing, and troubleshooting. Researches and recommends new technologies to increase the financial and operational strategic goals at NKC Health to include our clinics and hospital. Ensures the Network Engineer team has accurate and current documentation on both existing systems and any new systems/products deployed. Provides Subject Matter Expertise in a broad range of technology deployed throughout the health system. The Network Architect provides technical oversight in all operations supported by the Network Engineer team. Are you the right applicant for this opportunity Find out by reading through the role overview below. EXPERIENCE: Seven yearsexperience designing, configuring, and troubleshooting enterprise network systems. Seven yearsexperience managing Cisco routers, switches and managing Cisco Collaboration and VoIP systems. Six yearsexperience managing Cisco and Palo Alto firewalls, as well as managing and troubleshooting wireless networks. xevrcyc SPECIAL SKILLS: Packet capture analysis and troubleshooting with Wireshark or like products. LICENSE/CERT: Required: CCNA (Cisco Certified Network Associate) Preferred: ASE (Architecture Systems Engineer ), CCNP (Cisco Certified Network Professional) EDUCATION: Preferred: Bachelors - Information TechnologyRequiredPreferredJob Industries Other

Senior Customer Support Engineer / Help Desk Contract We are seeking a Senior Client Support Engineer to provide advanced technical support and troubleshooting across end-user devices, applications, and systems. This role will serve as a key escalation point for complex issues, ensure smooth operations of IT services, and contribute to process improvement initiatives. The ideal candidate will have strong customer service skills, in-depth knowledge of Microsoft environments, and the ability to mentor junior team members while maintaining strong cross-departmental relationships. Responsibilities Provide desktop support for users, including computers, monitors, phones, printers, mobile devices, and other equipment. Troubleshoot and resolve technical issues of varying complexity; escalate or route to other resolver groups as needed. Manage incidents and service requests through ticketing systems, ensuring timely resolution. Support installation, maintenance, and troubleshooting of audio/visual equipment in conference rooms. Identify and respond to system outages, engaging appropriate support teams promptly. Collaborate with managed service providers to ensure effective Level 1 support. Create, update, and maintain IT documentation for systems and processes. Mentor junior support staff, provide training, and foster a collaborative team environment. Build strong partnerships across the business to improve service delivery. Leverage technical competencies (e.g., scripting, automation) to improve processes. Coordinate and manage small projects involving IT support initiatives. Support department activities with consistent and timely attendance. Required Skills & Knowledge Strong customer service and communication skills, adaptable to varying user technical levels. Advanced troubleshooting in Microsoft server/client environments. Networking fundamentals and solid knowledge of IP telephony. Proficiency with Microsoft Office and Adobe applications. Strong knowledge of Active Directory, Azure AD, DNS, DHCP, Exchange Online, SCCM, Intune, and endpoint management. Experience with scripting tools such as PowerShell. Ability to troubleshoot and support Outlook in both Exchange and cloud environments. Familiarity with Apple and Android devices. Strong organizational skills with attention to detail and documentation. Qualifications Education: Associate's Degree required; Bachelor's Degree preferred. Equivalent experience may substitute for degree requirements. Certifications: A+, Network+, or Microsoft Azure Administrator (preferred). Experience: 2-3 years of relevant IT support experience. Additional Information Ability to lift up to 75 lbs on a regular basis. Ability to travel periodically to support remote offices. Occasional overtime may be required. Participation in on-call rotation for after-hours support.

Seeking a Sr. Client Support Engineer Sr. Client Support Engineer is the point of reference to solve associates' technology challenges. You will troubleshoot issues related to operating systems, applications, and a variety of hardware devices (desktops/laptops, phone systems, video conferencing, and mobile devices). You will also journal your work in our ticketing system and contribute your integrated knowledge base so others can receive help from your solutions. We're looking for someone friendly, knowledgeable, and able to break down technical jargon into user-friendly language. Because this role serves as the “Face of IT”, your ability to work collaboratively alongside other technology teams is important. Responsibilities: Work Incidents that come into our queue and aid customers in getting back up and running. Work Service requests in our queue and aid in fulfilling the user's request or routing to the proper group to have the request worked. Create and keep documentation for all systems services by the Solution Center. Install and support audio/visual equipment for conference rooms. Aid in the identification of outages to engage proper support promptly. Help with identifying issues that arise with technicians at Level 1 Managed Service Provider: Logging, Troubleshooting, Procedure, etc., and report these issues to the MSP management. Support department activities with regular and prompt attendance. Typically, can resolve all complexity of problems. This may involve the use of a problem management database and help desk systems. Build business relationships across the business to fortify partnerships. CSE, Senior Skills: Advanced troubleshooting knowledge in a server/client Microsoft environment Collaboration with internal team and across other departments; relationship building. Diplomat of the Solution Center Solid networking knowledge Familiarity with IP telephony Proficient usage of office applications such as Microsoft Office, Adobe, Advanced knowledge of Active Directory, experience with Azure AD user creation, DC's Advanced troubleshooting abilities for browser Familiarity with Apple and Android mobile devices. Must be comfortable communicating with users at their technical level. Experience troubleshooting/supporting Outlook in an exchange environment and cloud. Must be able to adapt quickly to a challenging environment and juggle multiple priorities. Meticulous; proficient writing skills for documentation purposes Mentor other associate and intermediate-level solution center technicians. Maintain a positive team environment by advocating for the team. Find areas for training. Organizational Competencies: Customer services, Project coordination, process documentation Professional/Technical Competencies: Active Directory, Azure, Domain Controllers, DNS, DHCP, RDS, Exchange Online, thorough knowledge of SCCM involving endpoint management, Intune, PowerShell, Windows registry, VM's - Hyper-V, Asset Lifecycle Management, cost controls, and contract tracking.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

** This is a full-time in the office position located in MEMPHIS, TN. Please do not apply if not in Memphis. No remote. ** This is a very "high level" engineer position, not a growth or step up position. Looking for fully qualified, elite, top tier engineers that can hit the ground running. Please don't apply if don't meet qualifications. Ø Are you seeking an exceptional company that truly values its employees and fosters a vibrant culture? Ø Do you possess a passion for technical troubleshooting and problem-solving? Ø Are you eager to collaborate with a team of passionate and knowledgeable IT experts? Ø Do you thrive on providing outstanding support and communication to others? Look no further! Join us at PCS Managed Services, LLC, a leading Managed IT services provider in the Memphis and Mid-South area and experience an unparalleled work environment as a Tier 3 IT Systems Engineer. Key Responsibilities and Opportunities: As an integral member of our team, the IT Systems Engineer plays a pivotal role in managing our clients' IT environments, ensuring their success and satisfaction. As part of our robust team, you'll collaborate closely to provide expert solutions, including comprehensive network/system architecture, project management and implementation, Virtual CIO (VCIO) support for IT budgeting and business growth, and final escalation assistance for Tier 1 & 2 to diagnose, resolve, and document escalated support tickets. Additionally, you will handle onsite work such as dispatched escalated support, equipment installation and implementation, and project assignments. You'll have the chance to identify and develop innovative solutions and processes, making a direct positive impact on our customers. We strive for proactive measures to minimize reactive issues, allowing our customers to focus on their core business priorities. This position is our highest technical level, the end all be all! Must have the confidence to take on any issue or task and the skills to back it up! Desired Skills and Qualifications: A minimum of 8 years' experience as an IT Systems Administrator or Engineer (L2 or higher). Demonstrated ability to effectively troubleshoot IT issues and see them through to resolution. Excellent written and verbal communication skills, fostering collaboration with team members and customers. A passion for continuous learning and a commitment to expanding your skill set. Exceptional multitasking abilities, capable of managing multiple priorities and projects simultaneously. High volume environment. Strong project management skills, from initiation and setting milestones to timeline accountability and successful completion. Self-motivated, detail-oriented, and organized, with a proactive mindset. Take ownership and accountability for escalation tickets and assigned projects. Thrive in high-pressure environments. Aptitude to solve problems and provide solutions. Top level role that is the last line of escalation. Must have very high level of knowledge, experience and troubleshooting skill. Additional Expectations: Willingness to do night and weekend shifts as part of our on-call rotation and scheduled afterhours work. Ability to work closely with Level 1/2 technicians on escalated tickets and provide training and feedback for improvement. Capability to manage Level 2 resources for new client onboarding projects and larger initiatives. Required Technical Expertise: Extensive knowledge and competency in all Microsoft Workstation Operating Systems and Applications. Proficiency in managing Microsoft Server Operating Systems and Networks. Expertise in managing and implementing firewalls, layer 2/3 switches, access points, and other networking devices. Expert knowledge in firewall configuration and troubleshooting. Multi-vendor experience. Thorough understanding of layer 2 and layer 3 networking, including a solid grasp of the OSI model. Administration and configuration of Microsoft Office 365 email, applications, InTune, and Azure AD. Advanced knowledge of Azure AD, SharePoint, MDM, and MFA. Comprehensive understanding of Microsoft Active Directory and Group Policy. Experience working with computer peripherals, such as printers and scanners. Strong hardware, software, and network troubleshooting skills. Ability to perform onsite installations of IT equipment. Ability to architect solutions and implementation plans for customer needs. Advanced knowledge of VPN technologies, including configuration, support, and troubleshooting. Advanced understanding of DHCP and DNS configuration and management. Exceptional troubleshooting skills to identify and solve complex escalated issues. Virtual Environment Management proficiency (VMWare, Hyper-V, Hyper-Converged). Cybersecurity solutions implementation (EDR, SOC, IAM, SASE, CASB, ZeroTrust, Vul.Scan, etc.). Cyber event investigation and remediation. Preferred Skills: Previous experience with Managed Service Providers (MSP). Familiarity with PSA and RMM tools, such as ConnectWise, Autotask, and Kaseya. Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365. Continued education: Associate or Bachelor's degree in MIS or Computer Science. Company Benefits: This is a full-time salaried position that offers an excellent benefits package, including: Health, Dental, and Vision Insurance. 401K retirement plan. Life Insurance. Paid Time Off (PTO). 9 paid holidays. Professional development assistance, training, and certifications. Ready to Join the PCS-MS Team? At PCS Managed Services, we are always seeking passionate and driven individuals who possess a problem-solving mindset and prioritize customer satisfaction. Our team members are leaders and effective communicators, individuals who take their work seriously while maintaining a positive and light-hearted approach. We value strong relationships and executing tasks the right way. If this resonates with you, we look forward to hearing from you soon and welcoming you to our exceptional team! Interested applicants should submit their resume to ***************. No recruiters, please.

**** No 3rd party resumes or C2C**** Systems Engineer (Microsoft Engineer) Pay Rate: $60-65/hr. ($125-130K when Direct-hire) Full-time hours each week Duration: 6 month contract-to-hire Benefits offered Hybrid Schedule: 2 days a week onsite, 3 days remote. Location: St. Louis, MO ****Top Skills: Microsoft 365 environment-specifically Exchange, SharePoint, OneDrive, Teams Job Summary The Systems Microsoft Engineer will design, implement, manage, and support the organization's Microsoft 365 environment-specifically Exchange, SharePoint, OneDrive, Teams, and related compliance/governance tools. This role ensures high performance, security, and user adoption across the digital workplace. The engineer will handle daily administration, ticket requests, technical troubleshooting, data governance, analytics reporting, and serve as a subject matter expert during major incidents. Collaboration with IT, Security, Communications, and end users is key, along with providing training and guiding the business on best practices and new features. Must-Have Skills & Experience Strong knowledge and hands-on administration of Microsoft 365(SharePoint, OneDrive, Teams, Exchange, compliance/governance). Advanced expertise in SharePoint, OneDrive, and Teams. Proficiency in PowerShell scripting for automation and administration. Experience managing users, groups, policies, and cloud storage in Microsoft 365. Solid understanding of security best practices and compliance requirements (data retention, classification, governance). Strong troubleshooting and diagnostic skills. Experience working in hybrid cloud environments. Nice to Have / Preferred (Not essential but helpful) Experience with Microsoft Entra, Purview, Defender. Experience with Microsoft Copilot or other AI productivity tools. Familiarity with data security tools like Varonis, Egnyte, Sentra. Microsoft certifications (MS-900, MS-700, MS-203, MD-102, MS-102). SAFe certifications.

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair. Position: IT Support Engineer EUC L2 Location: Memphis, Tennessee, United States (Onsite) Position type: Full-Time Key Responsibilities: Provide technical support as point of contact for IT for the site. End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required New users onboarding preparing IT assets and tools. Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. Executive / VIP support. Coordination and remote hand support to backend team for Network & server smart hand support. IP phone, Video conference support, Level 1 Multifunction Printers support. Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications. Supporting midrange servers. Supporting network devices such as switches, routers, Wireless Aps with the help of backend team. Handing tickets on ServiceNow or similar ticketing system. Troubleshooting VPN. Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. Troubleshooting MS Windows 10. Troubleshooting MS Office 365 issues for end-users. Office IT Asset Management. Coordinate external vendors when engaged for support. Work independently and coordinate inhouse IT projects. Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use. Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning Should be leading the project support team. Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination. Required Skills & Qualifications: 4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment. In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. Knowledge & experience with ServiceNow or similar ticketing system. Understanding of Active Directory. Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS. Self-disciplined and highly motivated. Good decision-making skills Should be able to prioritize workload based on SLA's and user impact. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)

We are seeking a Client Support Engineer for an exciting opportunity in Nashville, TN! The Client Support Engineer is the go-to for resolving associates' technology challenges. You'll troubleshoot operating systems, applications, and hardware (desktops, laptops, phones, video conferencing, mobile devices), document solutions, and contribute to our knowledge base. This “Face of IT” role calls for a friendly communicator who can translate tech jargon into plain language and work seamlessly with other technology teams. Key Responsibilities Provide end-user support via tickets, calls, emails, IM, and walk-ups through resolution or escalation. Configure, install, and troubleshoot local/remote workstations, A/V equipment, telecom systems, and mobile devices. Support user moves/relocations and manage technology assets. Collaborate with IS teams, vendors, and outsourced support to resolve issues and keep users informed. Maintain documentation, asset tracking, and identify patterns/outages for escalation. Act as a trusted advisor, ensuring clear, professional communication and a focus on service. Qualifications Associate degree or equivalent experience; 2-4 years' IT support experience (enterprise environment preferred). Strong proficiency with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Office productivity tools. Hands-on experience with SCCM for software deployment, patching, and imaging. Intermediate to advanced knowledge of Azure Active Directory for managing users, groups, and devices. PowerShell scripting for automation and system administration tasks. Experience deploying and managing devices via Intune (endpoint configuration, compliance policies, application management). Familiarity with Windows OS, Apple/Android devices, A/V equipment, and printers. Solid customer service, communication, and teamwork skills.

The DoD AI Program Office leads the integration of AI capabilities into the National Geospatial-Intelligence Agency (NGA) and the National System for Geospatial-Intelligence (NSG). This role ensures the end-to-end engineering and integration of AI-driven solutions, overseeing the development of systems infrastructure, including hardware and software implementation. Responsibilities: Lead requirements engineering, solutions development, and systems integration across NSG, ASG, and Federal Agencies. Provide technical planning, scheduling, reliability, and resiliency analysis for enterprise AI solutions. Support requirements traceability, architecture analysis, and workflow optimization, including cloud service capabilities. Advise on solution design modifications based on evolving mission requirements and technology advancements. Conduct Analysis of Alternatives (AoAs), Course of Action (CoA) assessments, Trade Studies, and Engineering Assessments. Oversee operational technical planning, project management, performance engineering, risk management, and interface design. Lead the integration of a DoD AI/ML program across NGA, Defense Intelligence Enterprise (DIE), and the Intelligence Community (IC). Provide technical oversight to Mid- and Junior-level contractor Systems Engineers. Demonstrate deep understanding of DIE, NSG, ASG, and NRO enterprises. Required: Education & Experience: Bachelor's degree in Computer Science, Information Systems, or a related discipline. 6+ years of experience in the DoD and/or Intelligence Community. 12+ years of experience in government or industry supporting: § DoD/IC Acquisition Process, Requirements Process, PPBE Process, or § Systems engineering for large, complex System of Systems or Service-Oriented Architecture/Cloud environments. Technical Expertise: Strong understanding of the systems engineering lifecycle and SAFe development. 6+ years of experience working with Department of Defense Architectural Framework (DoDAF) standards. Experience working with Model-Based Systems Engineering (MBSE). Proficiency in systems engineering tools and methodologies. Desired: Advanced Education & Certifications: Master's degree in Systems Engineering or a related STEM field. Software Development Framework certification. Technical Expertise & Tools: Knowledge of Model-Based Systems Engineering (MBSE), tools, and languages. Experience engineering solutions with: § Cloud-based technologies § Big Data (structured/unstructured) § Automation, Augmentation, and Artificial Intelligence Expertise in geospatial intelligence and related disciplines. Location: Springfield, VA This position is on site and there is no remote availability Clearance Requirement: Active TS/SCI and CI Polygraph Applicant MUST hold a permanent U.S. citizenship for this position in accordance with government contract requirements. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

The Tier 3 IT Support Engineer provides advanced technical support for complex server, network, and infrastructure issues. This role serves as the highest escalation point within the support team, ensuring timely resolution of critical incidents and delivering expert guidance for system improvements, deployments, and long-term architecture planning. Key Responsibilities Act as the final escalation point for complex technical issues involving servers, networking, virtualization, and core infrastructure. Troubleshoot and resolve advanced issues related to Windows Server, Active Directory, group policy, DNS/DHCP, and identity management. Manage, configure, and optimize network infrastructure including switches, routers, firewalls, VLANs, VPNs, and routing protocols. Oversee server installations, migrations, and upgrades (Windows Server, Linux preferred). Perform deep-level diagnostics on performance problems, network latency, system failures, and security incidents. Implement and maintain virtualization environments (VMware, Hyper-V, etc.). Support backup, disaster recovery, and business continuity systems. Collaborate with Tier 1 and Tier 2 staff, providing mentorship, documentation, and knowledge transfer. Work closely with engineering teams on new deployments, infrastructure improvements, and project-based initiatives. Ensure systems adhere to security policies, compliance standards, and industry best practices. Participate in on-call rotation for critical issues as needed. Required Skills & Experience 5+ years of experience in an advanced IT support or systems engineering role. Strong expertise with Windows Server administration, Active Directory, group policies, and domain services. Solid networking background: TCP/IP, LAN/WAN, VLANs, VPNs, routing/switching, firewall administration. Experience troubleshooting complex multi-layer network problems. Proficiency with virtualization technologies (VMware, Hyper-V). Understanding of cloud platforms (Azure, AWS, Microsoft 365) is a plus. Familiarity with monitoring tools, logging platforms, and ticketing systems. Strong analytical and communication skills with the ability to explain technical issues to non-technical users. Certifications (Preferred) CompTIA Network+, Security+, Server+ Microsoft (MCP, MCSA/MCSE) Cisco CCNA/CCNP VMware VCP ITIL Foundations

Mandatory Skills: Cyber Security IAM Sailpoint Azure Ad Entra Id Responsibilities: Design, implement, and maintain Microsoft Entra ID (formerly Azure AD) and on-premises Active Directory infrastructure Hand on experience managing user accounts, groups, roles, and access policies. Configure and manage security measures such as Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Conditional Access Policies (CAP) to ensure adaptive security based on risk factors Administer and troubleshoot Azure AD Connect (Entra Connect) and AD Federation Services (ADFS), ensuring seamless and secure synchronization between on-prem AD and Azure/Entra ID environments. Collaborate with security, cloud, and networking teams to improve overall security posture. Provide technical support and training to junior engineers and end-users.

We are a Private Computer Company. We are a wonderful company and have an amazing staff! We are looking for a Full Time Computer Technician / Network Technician LAN/WAN! Our position is Full Time! Monday - Friday: 8am - 5pm No Nights or Weekends! Compensation: $27 - $30 Per Hour + Benefits Requirements: Must have at least 2 years of experience with PC LAN/WAN Networks, SonicWalls & Windows Support. Please apply with your resume or CV for an immediate interview!

The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

3rd shift PURPOSE The Network Operations Engineer I is responsible for monitoring and maintaining all network systems and services, including but not limited to Internet, Email, Hosted Wi-Fi, Telephone, and Video. The Network Operations Engineer I is responsible for providing quality control and routine health checks to maintain exceptional reliability to core equipment and GPON fiber optic services. In addition, they will constantly strive to improve EPB's operations by identifying ways to improve systems and processes to monitor and provision network elements and serve customers. DUTIES AND RESPONSIBILITIES -Monitor all aspects of the legacy and GPON networks from the Headend to the customer's premise. -Respond appropriately to alarms and failures within the network and other systems. -Manage the communication of scheduled maintenance and unplanned outages between vendors, customers, and internal teams. -Interact with maintenance crews and vendors during periods of planned maintenance and unplanned outages. -Identify, diagnose, and repair complex problems with systems providing Internet, Email, Hosted Wi-Fi, and Video services based on existing runbooks. -Identify, diagnose, and repair complex problems with Telecom services, including POTS, DS1, DS3, PRI, VoIP Phones, IADs, and SIP Trunks based on existing runbooks. -Interact with customers, vendors, carriers, and EPB Engineers to diagnose, escalate, and resolve issues with various systems. -Provide an escalation path and support for residential and business complex services while providing training and feedback for developing expertise within Technical Operations. -Develop and maintain system documentation, including diagrams and standard operation procedures, and implement, design, and own new reports to provide visibility into the network's health and systems' infrastructure. -Execute quality control audits of manually provisioned services to ensure that each account's provisioning and billing are accurate. -Complete routine health checks and troubleshoot anomalies on core systems. -Communicate with other departments and customers regarding the disposition and status of trouble. -Identify and communicate noticeable problem trends with core systems and troubleshoot to find solutions. -Work all shifts as needed to sustain a 24/7/365 operation. -Accept 75% of overtime requested by the supervisor or manager each quarter. This includes holiday coverage for the entire year. -Provide project management of technical staff in the implementation, installation, configuration, and technical support of network architecture; coordinate projects with other departments and external organizations. -Manage the workload and room responsibilities while leading a shift without a supervisor's presence. -Responsible for triage, detection, and investigation of potential security threats. -Provide the same level of customer service to Wholesale customers who purchase NOC and/or SOC support from EPB. -Perform special projects as assigned. EDUCATION and/or EXPERIENCE -Bachelor's Degree in a related technical field is preferred, or an equivalent of 6+ years of experience working in a network operations center, networking background, video headend experience, systems administration, cybersecurity experience, or telephony knowledge. -Strong computer skills, including experience with hardware and software, including Windows, Internet Explorer, and Microsoft Office Products. -Excellent analytical, troubleshooting and problem-solving skills are required. -Excellent interpersonal, written, verbal, presentation, and time management skills are required. CERTIFICATIONS & OTHER REQUIREMENTS -Possess and maintain a current, valid driver's license in state of residence and demonstrate safe and responsible operation of motor vehicles. -Will be required to pass the 12-14 week onboarding training class, acquire an ESA alarm license, pass the Network+ and Security+ certification tests, complete the Metaswitch Overview class, and complete the Splunk Fundamentals class. -Ability to work day and night, including weekends. -Ability to learn and become proficient in other business software systems utilized at EPB. -Diligence and attention to detail are essential skills, along with an ability to multi-task and prioritize work appropriately. May perform other duties as assigned. All employees, pursuant to their job duties, should demonstrate the behaviors of Professional Empowerment and comply with all EPB policies, standards, and guidelines. EPB provides electric and communications services, which are considered critical infrastructure by the Department of Homeland Security. This EPB job is essential to support this critical infrastructure and may require working onsite or in the field to maintain these services.

Department: Information Technology Reports To: Lead Network Engineer Salary Range: $84,846 to $127,268 annually, plus bonus opportunity WHO YOU ARE You're a problem solver and detail oriented. You provide technical leadership and support to your team. You're a collaborator across multiple teams. You document technical processes and procedures. If this sounds like you, Dot Foods wants you on our team. As Network Engineer, you will design, implement, and maintain enterprise-grade wireless networks. You will ensure optimal wireless performance, security, and scalability while supporting wireless and switching infrastructure. Your work directly supports business continuity, operational efficiency, and IT modernization. WHAT YOU'LL DO Design, implement, and maintain enterprise wireless networks using Aruba and Cisco solutions Understand networking protocols and technologies, including wireless and switching. Install, configure, and maintain access points and switches Monitor and optimize WLAN performance to ensure seamless connectivity and high availability Troubleshoot complex wireless network issues using packet capture and RF analysis tools Develop and maintain wireless network documentation, including configurations and procedures Assist in knowledge transfer and training staff in implementations, maintenance, troubleshooting, and support of LAN/WAN Collaborate with security teams to enforce wireless access control and compliance policies YOU MUST HAVE Bachelor's Degree in Computer Science, Information Technology (or related field), or equivalent experience 10+ years' experience in: Wireless network design, implementation, and troubleshooting Aruba and Cisco wireless infrastructure (controllers, APs, authentication mechanisms) WLAN protocol configuration and optimization Enterprise-grade IP network administration VLAN segmentation, network security, NAC solutions (e.g., ClearPass) YOU MAY ALSO HAVE Desired Certifications: CCNA, CCNA, Aruba ACMP, CWNA Prior NOC Experience Hands-on work with controller and cloud-managed wireless platforms Advanced knowledge of 802.11 protocols, RF design, Ekahau, warehousing wireless environments ROLE SPECIFICS Travel - Occasional overnight travel for internal trainings and meetings. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train. WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and-operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: Competitive compensation package, including bonuses for successful performance Extensive benefits including medical, dental, 401k, and profit-sharing Significant advancement opportunities Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.