Oakland Family Services jobs in Pontiac, MI

Hybrid-Remote (Combination of Office and Community/Home based work) Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. "Dollars for a Difference" program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture . That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORUNITY/WORK The Children's Therapeutic Family Care (CTFC) Recruiter serves the Specialized Services for Youth department and assumes the responsibilities common to all direct service and administrative positions as described in the Agency Manual. The CTFC Recruiter in the Specialized Services for Youth department reports to the assigned Children's Therapeutic Family Care Supervisor/Program Champion in the Specialized Services for Youth (SSY) department. The CTFC Recruiter is responsible for engaging in a variety of recruitment and marketing activities in order to develop relationships with therapeutic families. Utilizing the Treatment Foster Care Oregon (TFCO) model, the Recruiter is the primary support person for Therapeutic Parents in CTFC. This individual is responsible for working with prospective Therapeutic Parents from the time of initial contact with the program, through the certification and training process, and for the duration of the placement. This individual advocates for Therapeutic Parents and serves as their voice in the program. The Recruiter for Therapeutic Parents credentials/licenses them through the state of Michigan, assists in training them, conducts home visits, is available by phone on an as-needed basis, and co-leads the weekly Therapeutic Parent meeting. While the CTFC Team Leader develops the plan and designs the interventions for the youth and family, the Recruiter will facilitate the implementation of treatment strategies and gather information about the status of interventions being employed in the therapeutic home. Perform a wide variety of outreach and recruitment activities within the community and provide documentation of activities that result in applicants being sufficiently able to meet the needs of the agency and licensing/credentialing requirements. Collect and analyze data related to recruitment efforts and applicant inquiry source, to maximize effectiveness of recruitment strategies. Engage applicants to continue working with the agency. Receive, document and provide timely responses to inquiries from applicants. Assist the CTFC team in initial and on-going training of Therapeutic Parents. Contact therapeutic families daily to complete Parent Daily Report (PDR) and data collection. Co-facilitate weekly team meetings with CTFC Team Lead. Assist in providing after-hours support to therapeutic families in coordination with the CTFC team members. Expect to work a minimum of two evenings and/or weekends per week to accommodate school/work schedules and community events. Represent the agency at community collaborative meetings and events. Collaborate with the agency's marketing and social media specialists for recruiting and caregiver training. Attend weekly staff meetings, general staff meetings, case conferences and other agency meetings as requested. Represent the agency in a positive manner. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Does this Describe YOU? Bachelor's degree with a minimum of two years of experience in human services, recruiting, marketing and/or public health preferred. Strong literacy, writing, organizational skills and public speaking skills. Strong interpersonal/engagement skills, resulting in commitment of applicants to continue working with the agency. Ability to manage multiple tasks. Computer skills; competence in Excel and Word. Knowledge of the community and ability to successfully outreach to community. Knowledge or experience with the Treatment Foster Care Oregon (TFCO) model preferred. Flexibility in work schedule to accommodate the needs of the agency to perform weekend and evening activities. Selected candidates for this position must possess a sensitivity to the diversity of the agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist. Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver's license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur's license must be obtained. (may obtain within sixty days of hire).

Description Job Title: NSO Administrative Specialist Department: Clinics Reports To: NSO Administrative Specialist Lead FLSA Status:Non- Exempt NSO Administrative Specialist will provide exceptional customer service to client/patient who arrive at NSO integrated clinics. They must share a strong knowledge of NSO's programs, services while responding to client/patient's and clinic staff, processing documentation, responding to facility and equipment needs, and performing additional clerical duties to optimize clinic operations. They must meet or exceed key metrics related to their productivity performance. Successful candidates must possess strong communication skills, time management, and organizational skills. Job Duties: Answer phone calls and process mail and additional requests as needed Greeting clients/patients and other guests arriving to the facility Coordinate and manage check-ins and perform insurance verification Manage co-pay payments and clients/patients account balances Receive packages and process mail Prioritize and deliver messages and incoming requests to clinicians Manage meetings, room reservations, clinician office reservations, etc. Send appointment letters/ make reminder calls each day Scan/ label and upload documentation to electronic system. Distribute and document date signed copies of treatment plans are provided to clients/patients Process referrals, incident reports, medical records requests, and authorizations. Enter authorizations and follow-up with errors Perform other clerical duties such as filing, photocopying, transcribing and faxing Opening clinic building when assigned Courier between facilities Resolve facility issues (e.g. broken printers, copiers, etc.) Manage Check request and invoices Education: High School Diploma or equivalent Minimum Required Experience: 1-year minimum experience in an administrative assistant, receptionist, clients/patient/ patient facing or related role. Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Experience in a multi-line phone/telephony system Valid Michigan Driver's license/access to private transportation DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Under the guidance of the Program Manager of Shelter Services, the Operations Manager will oversee the daily operations of the Emergency Shelter for the Homeless Recovery Service division. The Operations Manager provides direct supervision to Emergency Shelter Operations Specialists staff who provide 24-hour essential shelter services. The Operations Manager oversees meal planning, coordination of donations and events, inventory and ordering of supplies, crisis intervention and client related incidents, ensures clients are in compliance with shelter expectations and protocols, maintains communication with case management and healthcare services to ensure clients are linked to appropriate or requested services, manages daily bed inventory and utilization, and ensures that staff are maintaining the general cleanliness and safety of the building. The Operations Manager will perform related duties as assigned by supervisor. Responsibilities: * Ensure adequate 24-hr coverage of daily shelter operations by maintaining Emergency Shelter Operations Specialists staffing. * Provide direct supervision of Emergency Shelter Operations Specialists. * Responsible for interviewing, hiring, training, providing individual supervision, performance evaluation, and administering disciplinary action of all direct reports. * Ensure Emergency Shelter Operations Specialists are maintaining the general cleanliness and safety of the building. * Report any maintenance concerns to Program Manager. * Ensure Emergency Shelter Operations Specialists are providing crisis intervention and addressing client related incidents appropriately. * Respond to calls regarding emergency/crisis situations as they arise outside of traditional business hours. * Monitor client compliance with shelter expectations and protocols. * Review incident reports and issue notices to clients found in violation of expectations and protocols. * Submit incident reports to NSO's Customer Service/Corporate Compliance Advisor. * Determine and document client exclusions from services in coordination with the Program Manager. * Maintain communication with case management and integrated health services to ensure clients are linked to appropriate or requested services. * Coordinate the shelter meal planning schedule in coordination with Administrative Assistant. * Coordinate donors, volunteers, and events in coordination with Administrative Assistant. * Order and maintain supply inventory in coordination with the Administrative Assistant. * Manage daily bed inventory and utilization. * Comply with and adhere to department and NSO policies and procedures. * Adhere to established quality and performance improvement standards. * Work effectively with others to accomplish goals/resolve problems. * Organize work well and uses time effectively. * Maintain consistent work attendance. * Does not disrupt operations by being habitually tardy or absent; works as scheduled. * Comply with contractual and regulatory requirements, as needed. * Foster commitment, team spirit, pride, and trust. * Possess good work ethic, drive, energy, and persistence to achieve goals. Take accountability for job responsibilities. * Able to anticipate and bring about change when needed. * Perform other duties as assigned. * Client Interaction: Ability to interact comfortably and professionally with individuals experiencing homelessness, providing empathy and support. * Shelter Operations: Capable of operating a homeless shelter using a low barrier/Housing First approach, ensuring inclusive and non-judgmental services. * Performance Management: Ability to set clear performance expectations for the department or individual work units, fostering accountability and growth. * Leadership and Motivation: Skilled in inspiring, influencing, and enabling direct reports to achieve program and organizational goals. * Supervision and Development: Experience in developing performance objectives, providing regular supervision, and offering constructive feedback to direct reports. * Staff Supervision: Ability to mentor, coach, train, and administer disciplinary actions in accordance with Human Resources policies and procedures. * Delegation: Capable of allocating decision-making and responsibilities effectively, empowering staff while ensuring program success. * Knowledge of Behavioral Health: Familiarity with common mental health conditions, substance abuse issues, and available mental health treatments/support interventions. * Safety Monitoring: Ensure staff are actively monitoring and maintaining the safety of clients and the shelter environment at all times. * Crisis Management: Ability to assess and manage crisis situations appropriately, applying the necessary interventions and support. * Clinical Skills: Strong clinical assessment and writing skills, with the ability to document case notes and treatment plans accurately. * Agency Representation: Ability to represent the agency in a manner that promotes understanding of client needs and aligns with the organization's mission and goals. * Judgment and Decision-Making: Ability to exercise sound judgment, make autonomous decisions, and seek supervision when needed. * Technical Proficiency: Proficient in office software and equipment, including Microsoft Office (Word, Excel, Outlook), internet use, telephone systems, and copy/scanner machines. Productivity: * Complete monthly supervision with direct reports in the form of either individual or group supervision. Feedback shall be given routinely during monthly supervision and not just at the time of the Performance Evaluation. Regular feedback should be provided to direct reports, especially in regard to how performance goals are being met. * Maintain compliance with training, licensing, and certifications requirements. * Monitor and ensure direct reports are in compliance with trainings, licensing, and certification requirements. * Review and address Incident Reports daily. * Submit Incident Reports at minimum once per week to NSO's Customer Service/Corporate Compliance Advisor, DHHC Program Manager, and HRS Senior Director. * Submit ESP shelter billing to NSO Finance Department by the 10th of each month. * Ensure compliance with monthly, quarterly, and annual Health and Safety drills and reporting. * Schedule and maintain monthly shelter meal planning. * Maintain adequate inventory of all shelter supplies. Administrative and Professional Skills: * Maintains consistent work attendance. * Maintains good operating environment by attending work on time as scheduled. * Professionally represents NSO and promotes NSO mission and vision statements. * Promotes a harmonious work environment. * Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results. * Ensures client satisfaction through process of monitoring, improving, and delivering excellence in program services. * Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO. * Complies with contractual and regulatory requirements, as needed. * Fosters commitment, team spirit, pride and trust. * Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities. * Able to anticipate and bring about change when needed. * Provide input on supervisory issues and supports and implements senior leadership decisions. * Assures program or department adherence to administrative policies and procedures. * Makes effective and timely decisions, even when data is limited, or solutions produce unpleasant consequences. * Organize work, establish priorities, make proper assignments of human resources, and efficient allocation of resources. * Work effectively with others to accomplish goals/resolve problems. Ensure customer satisfaction through process of monitoring, developing, improving, and delivering excellence. * Professionally represents NSO and promotes NSO mission and vision statements. * Promote a harmonious work environment. * Demonstrate expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results. * Open to new approaches and takes steps to increase knowledge, skills, and abilities, both from within and outside NSO. * Complies with and adheres to department and NSO policies and procedures. * Adheres to established quality and performance improvement standards. * Works effectively with others to accomplish goals/resolve problems. * Organizes work well and uses time effectively. * Performs other duties as assigned. Candidate Requirements: * Bachelor's Degree Required; Master's Degree Preferred. Human Services, Social Work or related discipline preferred. * 2+ years of experience in homeless services or related field. Supervisory experience highly preferred.

Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. "Dollars for a Difference" program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform . Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons , road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORTUNITY/WORK The Early Childhood Education (ECE) Coordinator provides administrative support to the Children's Learning Center in maintaining high quality education. The ECE Coordinator will be responsible for providing administrative support to the center to ensure compliance with accreditation, funders and licensing requirements. The ECE Coordinator assists the Early Childhood Education Manager in creating and operationalizing the overall recruitment and engagement strategy. The ECE Coordinator is responsible for acquiring and maintaining current knowledge of the Children's Learning Center, including admission and eligibility criteria; for inquires, tours and enrollments of potential families and children for childcare and preschool. The ECE Coordinator is responsible for providing accurate billing and food program data. The position provides leadership in coordinating family and community events and volunteer opportunities. The ECE Coordinator provides coverage in the absence of the ECE Manager and is a back-up at times the manager is unavailable. The position reports to the Early Childhood Education Manager in Pontiac. Recruitment and Enrollment Management In partnership with the Early Childhood Education Manager, the Coordinator is responsible for the overall recruitment strategy. Monitors and responds timely to all incoming calls, documenting all information and tracking specifics needs from the caller. Keeps accurate tracking of enrollment for tuition-based programming and GSRP program by week, month and year. Coordinates time to review enrollment paperwork with families and ensure paperwork is completed correctly and thoroughly. Screens and verifies eligibility for the Great Start Readiness Program according to State program implementation guidelines. Ensures enrollment criteria are met prior to attendance i.e. DHHS approvals, Health appraisals and all applicable licensing requirements. Partners with the ECE Manager on all child classroom placements based on age and/or developmental level of child and program availability. Maintains the center's waiting lists for Tuition, Great Start Readiness Program and Summer Camp programs. Works closely with Oakland Schools to obtain referrals, utilize training opportunities and other resources available. Schedules and facilitates center tours, open houses, enrollments fairs, family engagement events and community events. Effectively communicates with families regarding available funding for all programs. Works closely with management on enrollment goals for each classroom. Collaborates and communicates frequently with the Marketing Department on upcoming events, themes, and all social media needs. Coordinates outreach events and meetings with areas businesses, building relationships with community members for recruitment purposes. Will be responsible for managing data related to student demographics, assessments, and outcomes for various reporting needs. This includes coordinating with the Quality Assurance department to maintain data integrity and support Performance and Quality Improvement (PQI) at the agency. Program Administration As part of the ECE leadership team, provides coverage and back-up to the ECE Manager when they are off, on vacation or unavailable. Organizes and maintains appropriate documentation and an efficient database system for funder, state and national reporting purposes as it pertains to enrollment. Tracks and audits staff professional development and credential records to ensure state and/or national compliance. Will coordinate with the ECE Manager when there is non-compliance. Maintains all child files (electronic and physical), ensuring they remain in compliance with licensing, funding, and NAEYC (National Association for the Education of Young Children) requirements. Audits Child Files quarterly to ensure compliance. Responsible for data reporting for Michigan Department of Education, the Bureau Licensing and Regulations, Oakland County Health Department, Oakland Schools and the Great Start to Quality. Processes all billing and payment information in accordance with the agency and MDHHS protocols and submits information to the RDMA for final processing. Tracks all DHHS approvals, monitoring status and expirations. Keep a record of family correspondences and reviews with the ECE Manager for additional follow-up. Maintain all necessary financial documentation for billing and financial audits. Submits and reviews the weekly tuition payments and balance report to the ECE Manager. Maintains the ProCare database; enters and updates family profiles, ensures information remains up to date and assists families in setting up digital access. Maintains all necessary enrollment and documentation for compliance with the CACFP program. Distributes, collects, and reviews all CACFP meal and attendance documentation, and enters all classroom meals and attendance sheet data. Submits required documentation to RDMA for billing. Ensures all new staff complete the appropriate CACFP trainings and current staff complete annual trainings as needed. Supports ECE Manager in the maintaining and auditing of program files to ensure compliance with GSRP, State Licensure and NAEYC accreditation. Attends CLC and Agency staff meetings and all agency Leadership meetings as directed. Maintains and adheres to standards of State licensure including knowledge of all licensing rules and timely reporting of potential violations to both internal and external authorities. In partnership with the ECE Manager, determines each child's free lunch status according to Federal guidelines, A, B and C coding. Assists the ECE Manager with maintaining and auditing of program files to ensure compliance with GSRP, State Licensure and NAEYC accreditation. As requested, meets with other departments to review quality assurance standards, compliance expectations and data reporting. Provides support to the program in maintaining high quality education by providing training on key administrative and reporting processes within the centers. Completes necessary center and agency paperwork in a timely and accurate manner. Responsible for assisting with licensing required on-boarding processes for new staff under the direction of the ECE Manager, fingerprinting, on-line trainings, etc. Assures all documents are filed in the personal file timely and in accordance with requirements. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Engagement Preplans classroom events partnering with teachers on scheduling i.e. vision and hearing screenings, dental visits, picture days, special guest/volunteers, etc. Creates an annual calendar of planned events that is distributed to employees and families and is posted throughout the center. Coordinates all events as listed above, communicating with families, teachers and strategically organizes all aspects of the events, including set ups, purchases, requesting assistance from facilities etc. Actively seeks out other resources for events, volunteer opportunities and parent engagement. Supports the program and teachers in making appropriate referrals to services for families that need additional support. Utilizes and updates the onsite community resource frequently board and materials for families. This may include recalls, upcoming events, announcements, etc. Coordinates program volunteer opportunities, donations, and supplies drives with the Development Department. Presents volunteer opportunities at interested organizations and businesses. Represents the Agency in the community by participating in community events to promote and recruit for the Children's Learning Centers and the Early Childhood Department. Frequently communicates, initiates and meets with the Marketing Department for social media needs related to enrollments, upcoming external and internal planned events. Ensures media releases are updated annually. Does this Describe YOU? Bachelor/s degree in Early Childhood, Human Services, Business, or related field. Two to four years' experience as a GSRP teacher with supervisory or leadership experience preferred. Has experience with demonstrating a strong foundation in child development and education in a past role(s). Prior experience in a supervisory or leadership role within a childcare setting is highly valued. Advanced skills in childcare recruitment, marketing and enrollment strategies preferred. Experience working with GSRP and tuition-based programs strongly preferred. Similar settings will be considered. Experience using the High Scope approach to learning is preferred. Similar curriculum approaches will be considered with the understanding the candidate will adapt to High Scope. Proficient in problem solving and critical thinking strategies. Excellent interpersonal skills with the ability to communicate effectively, speaking clearly and communicating and building positive relationships with parents, teachers and children. Accurate and excellent attention to detail with strong organizational skills. Has experience building relationships and a proven track records with both internal and external partners. Understanding and knowledge of state and local regulations governing childcare centers is crucial for ensuring a safe and compliant environment Demonstrated skills and proficiency in documentation, tracking, billing, auditing and other related administrative skills including DHHS billing, knowledge of CACFP preferred. Ability to work well under pressure and able to balance multiple demands at one time and work with frequent interruptions to perform duties and tasks to expected levels of professionalism. Proficient knowledge of Microsoft Office programs. Ability to accept supervisory direction and to work independently on assigned tasks and meet deadlines as required. Selected candidates for this position must possess a sensitivity to the diversity of the Agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic characteristics. Special abilities and skills that are necessary to perform the required tasks and that best meet the needs of the Agency will also be considered. Any standard above may be waived when compensating specifications or circumstances exist.

The Housing Advocate Shift Lead plays a key leadership role in fostering a safe, welcoming, and empowering environment for all shelter guests and team members. This position provides day-to-day direction, mentorship, and support to team members to ensure consistent, high-quality service delivery. The Lead Advocate helps maintain a strengths-based, trauma-informed culture that promotes collaboration, accountability, and continuous learning across all shifts. This role acts as a bridge between direct service staff and program leadership, helping to communicate expectations clearly, encourage professional growth, and model integrity and compassion in every interaction. Responsibilities: Client Engagement & Support Welcome and engage each client with empathy, compassion, and respect, creating a supportive atmosphere that promotes trust and safety. Conduct client intake, orientation, and initial screenings to ensure smooth transitions into shelter services. Build positive rapport and encourage client strengths, resilience, and progress toward housing stability. Provide crisis support and de-escalation using trauma-informed and person-centered approaches. Ensure client access to essential services such as meals, showers, laundry, clothing, and hygiene supplies in a respectful and equitable manner. Health, Safety & Facility Management Promote and maintain a clean, safe, and secure shelter environment through regular health and safety checks. Conduct weekly room inspections and provide constructive feedback in a supportive and solution-focused way. Monitor shelter spaces and respond calmly and effectively to safety concerns or emergencies. Support facility organization, cleanliness, and the management of supplies and donations. Oversee client belongings stored on-site, maintaining organization and accountability. Leadership, Team Development & Collaboration Serve as an on-site leader and resource for staff, ensuring smooth operations and a unified team approach across shifts. Model professionalism, empathy, and accountability in all interactions with clients and colleagues. Foster an inclusive, positive, and collaborative work culture that values each team member's contributions. Provide guidance, feedback, and informal coaching to staff, helping them develop their confidence and skills. Support new team members through on-site orientation, training, and mentorship opportunities. Communicate schedule changes, call-offs, and staffing needs to the Program Manager, assisting with coverage when needed. Participate actively in team meetings and collaborative problem-solving to strengthen shelter operations. Build and maintain strong working relationships with colleagues, volunteers, donors, contractors, and partner agencies. Documentation & Compliance Accurately record client interactions, incidents, and shelter activities in the Homeless Management Information System (HMIS). Track and report daily census, bed availability, and referral activity. Complete timely and objective incident and shift reports. Support adherence to agency policies, procedures, and grant compliance requirements. Participate in required trainings to enhance professional growth and service quality. Professional Skills: Ability to use technology, including Microsoft office, an electronic database. Ability to document/communicate effectively verbally, in writing, and via email. Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership. Professionally represent NSO and promote NSO mission and vision statements. Promote a harmonious work environment. Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO. Model the Pillars and guiding principles of NSO at all times. Compassionate, trauma-informed, and client-centered approach Strong leadership and team-building skills Effective coaching, mentoring, and conflict resolution abilities Clear, respectful, and professional communication Sound judgment and crisis intervention ability Detail-oriented with strong organizational skills Commitment to equity, inclusion, and continuous improvement Candidate Requirements: High School Diploma or GED Experience in customer service, human services or related field preferred but not required. Some completion of college coursework in Social Work, Psychology or related field preferred but not required Reliable Transportation Working Conditions and Necessary Capabilities Works in a homeless shelter type setting; uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is variable, due to frequent contact with consumers Seeing/vision, talking/speaking and listening/hearing are continuously required. Ability to stand for long periods of time, walk long distances, bend, stoop, and lift-up to 25lbs. May have exposure to cleaning chemicals as needed May have potential exposure to airborne infectious agents, blood and/or bodily fluids during medical emergencies. Ability to interact with clients using compassion, empathy, dignity, and respect. Ability to adapt rapidly to changes in environment, policies, and protocols. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

Part-Time and Full-Time Positions Available! Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. “Dollars for a Difference” program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform . Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons , road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORTUNITY/WORK The Youth Peer Support Specialist will act as a support and resource for youth with serious emotional disturbances (SED) who are receiving services in the Specialized Services for Youth program (SSY). The Youth Peer Support Specialist will act as a key member of the treatment team by working with youth one-on-one or in a groups, supporting them in achieving goals through shared activities and interventions. The Youth Peer Support Specialist will support youth empowerment by assisting youth in developing skills to improve their overall functioning and quality of life and working collaboratively with others involved in delivering the youth's care. The position reports to the Outpatient Supervisor of Specialized Services for Youth. Professional Practice Build and foster relationships with the youth, family and others working with the youth. Provide services to youth primarily in the home or community. Actively engage as part of the treatment team to meet youth needs, complete all required documentation and paperwork. Prepare the youth to fully participate in their own meetings and treatment planning process (including Wraparound, Family Centered Planning meetings, IPOS, IEP meetings, etc.). Teach self-advocacy, problem-solving and independent living skills. Provide support during “rough” or “crisis” times. Provide community education about youth culture and perspective. Empower the youth to build understanding in others about their unique mental health needs. In collaboration with the youth, work with other internal and external partners (i.e., schools, faith community, other human services organizations) to develop natural supports to eliminate barriers to services, enhance existing community services or develop new services based on the needs of the youth. Co-facilitate groups of youth focusing on goals as specified in the treatment plan. Provide consultation and education to individuals and groups, and use problem-solving techniques with the objective of assisting youth in improving or maintaining functioning. Serve as a role model and active participant in supporting youth in meeting their treatment plan goals. Document, in the form of written notes, in ODIN all family/individual contacts and/or activities conducted on their behalf. Conducts individual check-ins as necessary, provides check-in contact when clinicians are unavailable, as appropriate. Assists in facilitating community referrals to resources identified by the clinician, individual and family. Attends staff, team, and department meetings. Participate in mandatory trainings in accordance with the requirements of funders, OCHN and MDHHS. Facilitate Youth Advisory Council. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Does this Describe YOU? Minimum High School Diploma/GED and relevant work/life experiences. Lived experience with receiving mental health services as a youth. Experience in complex, child serving systems preferred (behavioral health, child welfare, juvenile justice, special education, etc.). Willing and able to self-identify as a person who has or is receiving behavioral health services and is prepared to use that experience in helping others. Certification as a Youth Peer Support Specialist within six months of hire. Minimum of one year of experience working with minors and their families preferred. Ability to exercise independent judgment while representing and service the Specialist Services for Youth program interests. Ability to communicate effectively both verbally and in writing. Selected candidates for this position must possess a sensitivity to the diversity of the agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist. Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver's license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur's license must be obtained. (may obtain within sixty days of hire).

Job Title: Intake Therapist Department: Integrated Health Reports To: Team Lead Intake Therapist FLSA Status: Exempt Centralized Intake provides Intake screening to Detroit Wayne Integrated Health Network (DWIHN) and Certified Community Behavioral Health Clinic (CCBHC) consumers. This position assesses consumers for outpatient mental health services and Intellectual and Developmentally Disabled consumers (I/DD) by evaluating the nature and severity of an Individual's mental health problem determining which service response would best meet the needs of the patient, doing an eligibility assessment, and providing a referral to an appropriate program. Requirements and Duties: Knowledge of Clinical assessments and clinical writing skills are essential. Knowledge of the use of DSM-V. Knowledge and ability to diagnose in assessment and treatment planning. Knowledge of common signs and symptoms specific to the I/DD population. Knowledge of common mental health conditions, substance abuse conditions and treatments/supports interventions. Knowledge of behavioral and cognitive techniques and therapeutic treatment interventions. Ability to effectively assess and intervene during crisis situations, including suicidality. Ability to work as a member of a multi-disciplinary team and provide advanced levels of knowledge consistent with post graduate training. Knowledge of available community resources. Ability to utilize sound judgment and practice autonomous decision making, seeking supervision as needed. Ability to represent the agency to the community, natural supports and other interested persons in a manner that fosters understanding of the needs of consumers, and the goals and mission of the organization. Ability to assess the safety for consumers and self as a professional service provider. Cultural sensitivity and awareness of the role of culture in the delivery of services. Delivery of culturally competent services including the ability to transform knowledge and cultural awareness into interventions that support and sustain healthy functioning within the appropriate cultural context. Ability to incorporate Person Centered Planning principles into practice. Ability to recommend services for Person Centered Planning Ability to communicate effectively with consumers, family members, natural supports, and community agencies. Ability to effectively prioritize work. Demonstrate proficiency with using computers adequate enough to use electronic medical record and mobile technology. Expanded knowledge of community resources. Team leadership capabilities, as evidenced by clinical leadership and preparation of written and verbal reporting regarding agency issues. Ability to work both autonomously and as a member of a multidisciplinary team and to make use of supervision in the development of skills and competent practice. Knowledge of learning organization principles. Willingness to actively engage in the professional development process. Knowledge of how to access agency policies and procedures. Demonstrated skill and knowledge of evaluation/assessment of particular service needs. Demonstrated knowledge of the Service Authorization Process. Demonstrated knowledge of Service Eligibility Criteria and Medicaid covered Services. Demonstrated skill and knowledge of NSO services and supports and other contractual services. Demonstrated skill in the ability to provide clinical documentation according to agency policy. Seeks supervisory support direction for clarification as needed. Performs other duties as assigned by the Supervisor. Requirements: Certificates, Licenses, Education: Education : MSW Master of Social Work Required Licensure : Licensed Master Social Worker LMSW . DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Fundraising Manager FLSA Classification:Exempt EEOC Classification: Professional Position Type: Full Time Reports to: Chief Community Impact Officer The Fundraising Manager leads projects and builds strong donor relationships across various sectors. Responsible for engaging with prospective and existing donors, collaborating with internal and external teams, and developing customized strategies to meet and exceed fundraising goals. Responsibilities: * Proactively executing annual fund and mid-level giving * Assisting the Chief Community Impact Officer with reviewing existing portfolios to craft fundraising engagement plans and prospect prioritization * Advance consistent stewardship among major gift donors * Lead event strategy and execution * Complies with and adheres to department and NSO policies and procedures. * Adheres to established quality and performance improvement standards. * Works effectively with others to accomplish goals/resolve problems. * Organizes work well and uses time effectively. * Maintains consistent work attendance. * Maintains good operating environment by attending work on time as scheduled. * Professionally represents NSO and promotes NSO mission and vision statements. * Promotes a harmonious work environment. * Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results. * Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. * Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO. * Complies with contractual and regulatory requirements, as needed. * Fosters commitment, team spirit, pride and trust. * Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities. * Able to anticipate and bring about change when needed. * Performs other duties as assigned. Candidate Requirements: * 3-5 years of fundraising experience, or a combination of fundraising, sales and marketing experience in the nonprofit sector * Demonstrated success managing and growing annual campaigns and major-gifts and planned giving fundraisers * Strong verbal and written communications skills and demonstrated ability to effectively engage a wide range of stakeholder * Bachelor's degree in public relations, fundraising, or any related field (Master's degree preferred) Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

$5,000 SIGNING INCENTIVE! Flexible work schedules available! Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. “Dollars for a Difference” program for clients and staff in need. And more! WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform . Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORTUNITY/WORK: The Foster Care Supervisor assumes responsibilities common to all supervisory positions as adopted by Oakland Family Services and described in the Agency Manual; provides management and performs specific requirements of programs under departmental jurisdiction; assures orderly procedures for translating Agency goals and values into practice; participates in development of program budgets; accounts for and enhances quality services to clients; and develops a context for the enrichment and growth of staff assigned to all programs within that department. The Foster Care Supervisor will manage a team of foster care workers to ensure that services to children placed in Foster Care and their families are conductive to meeting their permanency goals. The Foster Care Supervisor will provide support to their staff to ensure protection and stabilization for children and to assist the families in developing and completing a successful permanency plan in a timely manner. The Foster Care Supervisor will display professional leadership and ensure that the highest level of quality services is being provided. Ensure that the program complies with the Division of Child Welfare Licensing regulations and COA Standards. The Foster Care Supervisor reports to the Director for Family Preservation. The incumbent in this position provides staff training and development, leadership to ensure foster care/relative caregivers receive quality assessments and support. Program Management Promote staff morale and team building; encourage collaboration, communicate effectively, create an environment of transparency. Monitor and support staff in compliance with all foster care service requirements as established by regulations. Attend administrative, general and other required Agency or division staff meetings. Communicate employee performance expectations, conduct new hire six-month evaluations and annual evaluations. Attend regular individual supervisory sessions with the Director of Family Preservation and provide notification and feedback on all program activities, progress and problems. Monitor, read and approve all required reports. Provide individual supervision and professional leadership to direct service staff and provide appropriate training and support to enhance growth and development. Adhere to Agency policies and procedures. Adhere to an accepted code of ethics. Utilize data reporting and tracking and MISACWIS to support program management and service provision compliance. Assist the Director with management, development and oversight of the budget. Attend Michigan Department of Health and Human Services (MDHHS) and other required community meetings to keep current with all MDHHS requirements as well as to network for community services for clients. Handle and coordinate ongoing personnel responsibilities of the department: i.e., training records, participate in recruitment, conduct interviews and complete new hire documentation. Complete reports in a timely manner as required by the Michigan Department of Health and Human Services (MDHHS) policy's and COA. Represent the Agency in a positive manner internally and in public. Personnel Administration Interview and recommend new employees for hire, provide case management supervision to foster care workers and interns, and report to Director regarding activities of all staff. Maintain a supervisory ratio of no more than five assigned foster care workers. Foster appropriate interpersonal relationships, including giving and receiving feedback constructively. Assign clients to staff and monitor ongoing progress of clients through regular supervision and case conferences. Monitor staff compliance with personnel policy manual and Agency Policies. Demonstrate ability to provide staff training; to supervise, develop and retain competent staff. Other Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Does this Describe YOU? Master's degree in social work or related field with minimum of three years of experience as a social service worker in an agency; or a bachelor's degree in social work or related field with four years of experience as a social service worker. The incumbent should have a minimum of 3 years of work experience in a child welfare agency or an agency performing a child welfare function is required. Successful completion of Child Welfare Training Institute (CWTI) training is required. Training, experience, demonstrated initiative and demonstrated competence in the field of foster care. Demonstrated competence in the issues of separation and loss as it relates to the foster care population. Knowledge of the needs of children and families and the dynamics of the foster care population. Knowledge and understanding of clinical issues facing families who are experiencing dysfunction. Knowledge of the needs of children and adoptive families and the dynamics of special needs adoption. Leadership ability and supervisory skills. Provide field instruction to student interns from affiliated colleges and universities. Ability to guide and contribute to effective teamwork. Flexibility in work schedule to accommodate the needs of the Agency and program. Foster appropriate interpersonal relationships, including giving and receiving feedback constructively. Demonstrate ability to provide staff training; to supervise, develop and retain competent staff. Provide courteous interaction with co-workers and the public. Competencies shall be demonstrated through performance reviews and supervision. Selected candidates for this position must possess a sensitivity to the diversity of the agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist. Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver's license on an annual basis as well as proof of registration.

Schedule: Full-time Monday-Friday from 9am-5pm Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace f or over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. “Dollars for a Difference program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform . Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons , road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORUNITY/WORK Incumbents will perform the tasks of a general clerical position. This includes a variety of word processing duties, individual reception and accounting, compiling and filing of case records, operation of the Agency telephone system and use of duplicating and other office equipment. Members of the clerical staff of the Agency give clerical service to the individuals, clinicians and support services to the professional operations of the Agency. This position reports to the Supervisor of Clerical Operations. Basic word processing, producing documents from such areas as case records, correspondence, schedules, reports and charts. Acquire and maintain a working knowledge of the agency Electronic Health Records. Compiles and maintains case records for Treatment Services (both Day One and Specialized Services for Youth), maintains appropriate chart protocols Provides customer service to ensure persons being served are provided welcoming environment, are directed appropriately and their needs are met with satisfaction. Compiles and monitors statistical information and conducts other daily routines as may be required. Operates office machines, fax machines and performs other similar work as assigned. Operates the telephone system which includes taking and distributing messages to key personnel throughout the Agency. Establishes and maintains good relationships with internal and external customers. Welcomes and directs any persons coming to the agency, provides information and conveys messages as appropriate and informs staff of the arrival of clients or visitors. Develops a basic knowledge about the Agency, the services offered and the responsibilities of key personnel. Work within multiple different Electronic Health Records (ie. ODIN, Carelogic, EMRs of Certified Community Behavioral Health Clinics for which OFS is a Designated Collaborating Organization) to assist staff in tasks included but not limited to; rescheduling clients, collecting copays, appointment reminders, updating client information, and uploading paperwork. Assist in collecting drug screens for Treatment Services clients and pre-hire agency staff. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Participate in required trainings in accordance with the requirements of state of Michigan licensure, funders, OCHN and the MDHHS Medicaid provider manual. Attend OFS required meetings, weekly department meetings, trainings and supervision scheduled. Other duties as assigned. Does this Describe YOU? High School graduate or equivalent. Includes training in word processing, typing, communications and general office procedures. Knowledge of Microsoft Office software. Computer skills preferred, including data entry and use of electronic records. Strong customer service skills and experience. Selected candidates for this position must possess a sensitivity to the diversity of the agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.

$3,000 Signing Incentive! This opening is for our Toddler Classroom. Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. “Dollars for a Difference” program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture . That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORTUNITY/WORK Oakland Family Services' Children's Learning Center has both GSRP and Tuition-Based classrooms. GSRP classrooms run during the schoolyear only (September-June), but there are opportunities for GSRP teachers to work in the Summer Camp Program during the summer months. The Lead Teacher is responsible for the daily operations of a classroom in Oakland Family Services' Children's Learning Center (CLC). The teacher is responsible for the oversite and implementation of high quality, High Scope learning experiences for children, ensuring adherence to State Licensing standards, task supervision of support staff, daily lesson planning, interacting with parents and volunteers, record keeping, and other miscellaneous operations related to the Children's Learning Center Programming. The position reports to the Early Childhood Education Site Manager. Design, implement and evaluate developmentally appropriate, engaging activities using the High Scope approach to learning with children. Maintain standards of quality as required by Great Start to Quality, NAEYC and COA accreditation. Maintain standards of State licensure including knowledge of all licensing rules and timely reporting of potential violations to both internal and external authorities. Maintain accurate records of the children's attendance, meal records, incident reports, medication and allergies and parent communication. Facilitate daily and weekly team planning meetings to create lesson plans, review COR and other assessment data, discuss classroom support needs and coordinate task responsibilities with the Assistant Teacher or other classroom support staff. Participate in gathering necessary data, creating, and implementing Behavioral Plans for identified children with support from the Early Childhood Mental Health Specialist and/or site supervisor. Provide coaching, mentoring, training and feedback to assistant teacher(s) and the childcare assistant on teaching team. Provide coaching, mentoring, training, and feedback to the teaching team in areas of personal expertise. Collaborate with classroom teaching partners, supervisor and administrative team members on curriculum, student, and center needs. Schedule, plan, and conduct ASQ parent feedback meetings and minimum of two parent-teacher conferences per school year. Schedule, plan and conduct two home visits with each Great Start Readiness Program (GSRP) enrolled family. Create and maintain formal and informal communications with parents through daily interactions, weekly newsletters, program apps, emails and additional conferences as needed. Daily documentation of children's interactions and play through anecdotal notes. Oversee and review all anecdotal notes, classroom and other program documentation for completion and grammatical accuracy prior to submission. This includes the review of the assistant teacher's anecdotal notes. Assess children's developmental progress using High Scope's Child Observation Record (COR). Administer, score, and provide parental feedback on the Ages and Stages Questionnaire (ASQ-3 and ASQ-SE) and other Agency required assessments and screenings as needed. Collaborate, create, and oversee implementation of children's behavioral support plans as needed. Planning and facilitating parent education programs. Track parent involvement and complete all required reporting. Create and maintain a clean, healthy, and esthetically pleasing classroom learning environment for children. Provide active supervision to ensure the safety and wellbeing of each child. Request and inventory classroom materials and supplies. Participate in professional development opportunities, meetings, and other program and agency activities as required by licensing, accreditation, and other funding requirements. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Physical Demands While performing the duties of the job, the employee is regularly required to be physical and capable of successfully managing an early learning environment. The employee is frequently required to sit and/or stand for 8 hours or more. Staff must have the ability to reach with hands and arms and must occasionally lift and move up to 25 pounds. Does This Describe YOU? Bachelor's degree in early childhood education, or child development with a specialization in preschool teaching, or an elementary teaching certification with an early childhood endorsement. Two years of teaching experience preferred. If lead teachers do not meet the above required credentials, they may be placed on a compliance plan and complete the plan within three years.* To be eligible for a compliance plan, lead teachers may be hired if they: Have at least five years of experience as a GSRP associate teacher, Head Start teacher, or teacher at a licensed childcare center, and Have completed “significant but incomplete training in Early Childhood Education or Child Development.” Most recently, the statute allows for the 2023-2024 grant year that a lead teacher with at least three years of experience, significant training in early childhood education or child development, and a recommendation from their ISD with a classroom observation may also be eligible to enter into a compliance plan. Experience utilizing the High Scope approach preferred. Excellent communication skills that focus on positive and professional communication with parents and children. Utilization of positive classroom management techniques. Abilities and skills in the team approach to problem solving and task completion. Selected candidates for this position must possess a sensitivity to the diversity of the Agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.

Workforce and Fiscal Operations Coordinator FLSA Classification: Exempt Position Type: Full Time Reports to: HR Data Manager & Chief Financial Officer EEOC Classification: Admin Support Worker Summary: Workforce and Fiscal Operations Coordinator plays a critical role in supporting the Human Resources department and Finance department. This position's time will be split between the two departments as needed given the workflow of activities. This position involves a variety of HR-related administrative tasks to support the effective and efficient operation of the HR office but primarily consists of processing payroll of our third-party processor. The Workforce and Fiscal Operations Coordinator assists in recruitment, onboarding, orientation, employee record maintenance, HR compliance/audits. The Business Administrative Coordinator will support the Finance department in depositing, receipting and coordinating, through a third-party processor, payment of invoices to make sure the organization internally is effective in remaining compliant with all regulatory agencies and maintain best practices. Responsibilities: Administrative Human Resources Support Assists with training registration and relaying training information to staff. Assists in new-hire orientation. Manages I9 forms upon hire and maintains I9 records for agency. Completes Employment Verifications requests in a timely manner. Prepares documents, including scans/copies, HR materials for trainings, audits, meetings etc. Updates or creates HR documents, as needed. Maintain accuracy and compliance in files, documents, and other records. Creates and maintains Personnel files. Enter and maintain data into HRIS including data for new hires, status changes, leaves (FMLA) and terminations. Create routine HR letters and communications. Assists in Benefit Administration as needed; participates in Open Enrollment and other HR projects. Directly communicate with employees to answer routine HR questions. Respond to voicemails and emails and general requests in a timely manner. Tracks performance review completions. Supports Payroll and Time & Attendance system changes, as required. Supports the HR team with other task-related service(s) as directed by immediate supervisor. Performs general office duties: answering business line, typing, mailings, faxing and copying documents. Conducts self-audits & annual/monthly HR audits to maintain accuracy for HR file compliance. Provides administrative support to the Credentialing Committee, as needed. Update HRIS home page as needed. Other duties as assigned Finance Department Support Assists and support processing payroll through ADP Workforce Provides payroll reports as requested Coordinates the disbursement process through third-party processor, Bill.com Ensures that the appropriate supporting documentation, signature authorization, cost account, department, and reporting unit are provided prior to entering invoices and check requests into the accounting software system for payment. Verifies all documentation submitted for check requests meet standards Coordinates new vendors added to the system including, but not limited to, procuring all necessary information and verifying the vendor is not bound by the federal government to receive payments. Returns check requests submitted for processing with insufficient documentation (i.e. inadequate signature authorization, incorrect cost account or RU's) to the originator within 1-2 business days of receipt. Deposit checks received by the organization Receipt deposits into the system and provide the documentation to the third-party accounting team Collaborate with the finance and program staff to clarify or improve processes and procedures; enhance productivity, and support organization and department initiatives Assists with month-end close, bi-weekly payroll, and special projects Performs all other duties as assigned by Supervisor Candidate Requirements: Education: AA/AS in Human Resources, or related business-oriented degree required. 2 years of previous Human Resources Experience may be substituted for degree. Required Licensure: NA Minimum Required Experience: 1 year of experience in a Human Resources position. Must possess excellent MS Office Skills (Word, Excel, PowerPoint, Outlook) Must demonstrate excellent multi-tasking and time management skills Must possess excellent verbal and written communication skills Must have previous HRIS experience (ADP Workforce Now is preferred) Experience with Payroll/Time & Attendance is desired, but not mandatory Experience in a non-profit is desired, but not mandatory Demonstrates experience in always maintaining confidentiality Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

$2,000 SIGNING INCENTIVE! Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. "Dollars for a Difference" program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture . That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORTUNITY/WORK The Assistant Teacher supports the daily operations of a classroom in Oakland Family Services' Children's Learning Center (CLC). The teacher is responsible for assisting with the implementation of high quality, High Scope learning experiences for children, ensuring adherence to State Licensing Standards, daily lesson planning, interacting with parents and volunteers, record keeping, and other miscellaneous operations related to the Children's Learning Center Programs. The position reports to the Early Childhood Education Supervisor. Assist in the design and implementation of developmentally appropriate, engaging activities using the High Scope approach to learning with children. Assist in maintaining standards of quality as required by Great Start to Quality, NAEYC and COA accreditation. Maintain standards of State licensure including knowledge of all licensing rules and timely reporting of potential violations to both internal and external authorities. Assist in maintaining accurate child records. Participate in daily and weekly team planning meetings to support the creation of lesson plans, discuss classroom support needs and coordinate task responsibilities with the Lead Teacher and other classroom support staff. Collaborate with classroom partners, supervisor and administrative team members on curriculum, student, and center needs. Implements coaching, mentoring, feedback and professional development suggestions and strategies provided by the classroom lead teacher. Attend and participate in Agency and program events and activities. In conjunction with the Lead Teacher, conduct a minimum of two parent-teacher conferences per school year with each enrolled family. In conjunction with the Lead Teacher, conduct two home visits with each Great Start Readiness Program (GSRP) enrolled family. Assist with daily documentation of children's interactions and play through anecdotal notes. In conjunction with the Lead Teacher, assess children's developmental progress using High Scope's Child Observation Record (COR). Assist in the creation and implementation of children's behavioral support plans as needed. Provides support in the creation and ongoing maintenance of a clean, healthy, and esthetically pleasing learning environment for children. Provides active supervision to ensure the safety and wellbeing of each child. Participate in professional development opportunities, meetings, and other program and agency activities as required by licensing, accreditation, and other funding requirements. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Physical Demands While performing the duties of the job, the employee is regularly required to be physical and capable of successfully managing an early learning environment. The employee is frequently required to sit and/or stand for 8 hours or more. Staff must have the ability to reach with hands and arms and must occasionally lift and move up to 25 pounds. Does this Describe YOU? Must possess Center-based preschool child development associate (CDA) or an existing 120-hour approval or Associate Degree in Early Childhood Education or Child Development. If assistant teachers do not meet the required credentials, they must have finished at least one course in child development and enter a compliance plan.* One year of preschool teaching experience preferred. Experience utilizing the High Scope approach preferred. Communication skills that focus on positive and professional communication with parents and children. Utilization of positive classroom management techniques. Abilities and skills in the team approach to problem solving and task completion. Selected candidates for this position must possess a sensitivity to the diversity of the agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.

Job DescriptionDescription: Job Title: Adoption Resource Consultant (ARC) Worker Unit/Service: Adoption Reports To: Adoption Resource Consultant Supervisor Within the framework of the agency's mission, policies, procedures, and resources, the Consultant is responsible for providing short term, recruitment specific activities and development of an individualized adoption plan to children who are waiting for a family. Duties are to be completed in compliance with current Child Placing Agency Rules, contractual or grant obligations and/or any additional applicable accreditation standards. Requirements: Qualifications: Adoption Resource Consultant (ARC) shall have a Bachelor's degree (Master's degree preferred) in social work or a related field, with previous child welfare experience and demonstrated expertise in developing permanent life-long connections for children in foster care. Other criteria the ARC shall have are as follows: a) The ability to effectively facilitate difficult conversations in which participants have strongly different opinions or perspectives. b) Knowledge about the Michigan foster care system, the adoption process, child welfare system and MDHHS adoption processes. c) Strong verbal, written and public speaking skills necessary to positively and effectively communicate the projects' purpose, work and results and write reports i.e. Individual Adoption Readiness Assessment Recruitment Plans, etc. d) Ability to work in a collaborative manner with government institutions such as MDHHS, private agencies, community organizations, social networks and stakeholders. e) Ability to work effectively with individuals from a variety of racial/ethnic backgrounds. In addition, the ARC shall possess the following skills: a) Organizational skills, including attention to details b) Ability to effectively run meetings, including efficient use of an agenda, remaining focused, and encouraging participation. c) Experience in developing training curricula and training sessions. d) Ability to convey enthusiasm and lead people around a project. e) Ability to deal effectively with conflict and remain calm and respectful in dealing with difference in perspective/opinions. f) Ability to meet deadlines for deliverables and demonstrated educational experience and background necessary to successfully accomplish the identified activities/task/work. g) Passed all required, applicable state and federal background checks to have contact with children and families served through this contract. Major Responsibilities: Developing curricula and training DHS and private adoption agencies. Development of Individual Adoption Plan. Review cases of all children referred by Adoption Program Office. Write and distribute initial case review outcomes Track progress and update spreadsheet which is submitted to Adoption Program Office on a monthly basis. Determine services needed to prepare youth/families for adoptive placement. Maintain contact with workers to ensure follow through on assigned activities. Participate in weekly individual supervision and team meetings. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Professionally represents the agency with internal and external customers. Participates in scheduled agency meetings. Attends and participates in assigned external agency meetings.

Administrative Assistant

Community Health Worker FLSA Classification: Non-Exempt EEOC Classification: Service Worker Position Type: Full Time Reports to: Lead Community Health Worker Summary: The Partners 4 Health Community Health Worker is an integral member of the multidisciplinary outreach team. The Community Health Worker provides health education, navigation, advocacy and support in addressing patient's health and social needs. The Community Health Worker will work independently in the community as part of a Care Coordination Team. The Community Health Worker position provides care coordination while demonstrating multicultural sensitivity and effective communication skills with community members. Responsibilities: Establish and maintain relationships with key individuals in the community and serve as an advocate by coordinating linkages or referrals to improve health, social, and environmental conditions. Experience in community/outpatient setting preferred. Provide direct personal contact in the community with P4H patients who are unable to be reached though phone calls. Participate in interdisciplinary care team meetings Experience in serving people in poor, urban environments. Ability to work well with people of various ages, backgrounds, ethnicities and life experiences. Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound administrative and clinical judgment. Adheres to the NSO code of ethics, and complies with local, state and federal laws and the mental health codes. Serves on agency committees, working groups and other projects as assigned. Performs other duties as assigned by supervisor, contractual obligations and/or program description. Professional Skills Complies with and adheres to department and NSO policies and procedures. Adheres to established quality and performance improvement standards. Works effectively with others to accomplish goals/resolve problems. Organizes work well and uses time effectively. Maintains consistent work attendance. Maintains good operating environment by attending work on time as scheduled. Professionally represents NSO and promotes NSO mission and vision statements. Promotes a harmonious work environment. Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results. Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in program services. Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO. Complies with contractual and regulatory requirements, as needed. Fosters commitment, team spirit, pride and trust. Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities. Able to anticipate and bring about change when needed. Performs other duties as assigned. Candidate Requirements: HS Diploma Requires experience in outreach or engagement with underserved populations. Possession of a valid driver's license and access to a private vehicle for day-to-day job performance. Requires ability to work flex hours, including evenings and weekends. Required ability to effectively communicate preventive health and health management philosophies to P4H patients and agencies. Computer skills and knowledge including Windows and Microsoft Word Working Conditions: Services will be provided in the clients' homes or other appropriate community settings. Work may require travel in an urban community. Required travel of 40-60% in local area. Works in an outreach capacity; uses a computer, telephone and other office equipment as needed, to perform duties. Work location can be in an office-style setting, or at a consumer's residence or place or respite The noise level in the work environment is variable, due to frequent contact with consumers. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to stand during working hours. Frequently required to sit, walk or drive. Operates an automobile while performing assigned job duties. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

This is an On-Call Substitute Teacher position during the hours of 8:30am-4:30pm Monday through Friday based on your availability. Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. “Dollars for a Difference” program for clients and staff in need. And more! *Some benefits applicable to regular, full-time employees only. WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture . That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORTUNITY/WORK The On-Call Substitute Teacher is responsible for supporting the overall day-to-day operations of a classroom in Oakland Family Services' Children's Learning Center (CLC) when the classroom teachers are absent. The on-call substitute teacher is responsible for assisting with the implementation of a high-quality learning experiences for children, daily lesson planning, interacting with parents and volunteers, record keeping, and other miscellaneous operations related to the Children's Learning Center Programs. This position is a as needed, on call position. The position reports to the Early Childhood Education Site Supervisor. Assist in implementing and evaluating developmentally appropriate, engaging activities approach to learning with children. High Scope curriculum preferred. Maintain standards of quality as required by State licensure, Great Start to Quality and NAEYC accreditation. Assist in maintaining accurate records of the children's attendance, meal records, incident reports, medication for children, allergies, and sign-in/out sheets for parents. Participate in daily team planning meetings to create daily lesson plans and coordinate task responsibilities. Participate in Agency and program activities. Assist with daily documentation of children's interactions and play through anecdotal notes. Assist in the creation and implementation of children's behavioral support plans as needed. Maintain the arrangement, appearance and cleanliness of the learning environment. Supervise and ensure the health, safety and well-being of each child. Participate in professional development opportunities as required by the Agency, licensing and funding requirements. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Physical Demands While performing the duties of the job, the employee is regularly required to be physical and capable of successfully managing an early learning environment. The employee is frequently required to sit and/or stand for 8 hours or more. Staff must have the ability to reach with hands and arms and must occasionally lift and move up to 25 pounds. Does this Describe YOU? Proper training in Early Childhood Education, including, but not limited to, a Child Development Associate Credential (CDA) associate's degree in child development or related field or equivalent continuing education experience as approved by the Michigan Department of Education. A minimum of one year of preschool teaching experience is preferred. Experience with the HighScope approach preferred. Similar curriculum will be considered. Communication skills that focus on positive and professional communication with parents and children. Utilization of positive management techniques in the classroom. Abilities and skills in the team approach to problem solving and task completion. Shows sensitivity to cultural differences. Other relevant qualifications that support positive performance in the position Selected candidates for this position must possess a sensitivity to the diversity of the agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.

Program Manager- Clinical Services

Hybrid-Remote (Combination of Office and Community/Home based work) Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES. WHY WORK FOR OAKLAND FAMILY SERVICES? We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment. ABOUT OAKLAND FAMILY SERVICES Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle. OUR MISSION: Providing individuals and families the opportunity to build brighter futures. OUR VISION: Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ. WHAT'S IN IT FOR YOU? Competitive compensation. Comprehensive medical, dental, prescription, and vision coverage. Flexible Spending Accounts and HSA options. Retirement plan with a company match. Long-term disability insurance. Voluntary short-term disability. Life insurance and AD&D. Malpractice insurance. Paid time off benefits, including generous vacation, sick, personal, and bereavement days. Twelve (12) paid holidays, including a floating holiday of your choice! Annual pay increases, as approved. Employee assistance program for you and immediate family. Network of support for your health & well-being. Verizon cellular plan discount. Mileage reimbursement at the IRS rate. Loan forgiveness programs. PLUS... Commitment to diversity, equity, inclusion, and belonging. Family friendly practices and support. Flexible work schedules, as appropriate. Hybrid and virtual work options, as appropriate. Highly robust and comprehensive onboarding and training program. Paid professional development. Free online trainings that count toward continuing education credits. Employee assistance programs. “Dress for Your Day” approach to dress code. Financial literacy education and workshops. Collaborative annual performance appraisals. "Dollars for a Difference" program for clients and staff in need. And more! WE KNOW CULTURE MATTERS… We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform . Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That's why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it! …MORE ABOUT OUR AWARD-WINNING CULTURE Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program. We want our team members to feel valued. That's why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more. ABOUT THE OPPORUNITY/WORK The Parent Support Partner (PSP) for the Specialized Services for Youth department assists professional staff with implementation of treatment plan behavioral goals related to positive skill development and development of age-appropriate social behaviors. Services to be provided by the PSP are identified in the family plan of service, are related to identified treatment goals and are under supervision of relevant professionals. This position provides coaching to the parent(s)/guardian(s) consistent with the Service and Support Plan. The PSP assists with coordinating the Parent Advisory Council (PAC) for SSY, and actively recruits parents/guardians and community members for the PAC. The PSP for the Specialized Services for Youth department reports to the Out-Patient South Supervisor of Specialized Services for Youth department. Professional Practice The PSP is responsible to document in the form of written notes in ODIN on all family/youth contacts and or activities conducted on their behalf. Assists families as necessary to apply for Medicaid benefits. Provides support to the therapists, youth and family when a youth is hospitalized. Ensures that all necessary service authorizations for PSP services are entered into ODIN and are approved in order to provide continuity of care in a seamless manner for all clients. Provides support to the therapists, youth and family as identified in the youth's Service and Supports Plan. Assists in implementing identified objectives as indicated in the OCHN Protocols. Conducts client check-ins as necessary, provides check-in contact when therapists are unavailable as appropriate. Assists in facilitating community referrals to resources identified by the therapist and youth/family. May serve as SSY representative on community panels and educational presentations. Coordinates PAC activities and meetings. Attends staff, team and department meetings. Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff. Other duties as assigned. Administration Performs the administrative tasks related to assigned caseload and other work assignments as required by the agency. Provides assistance and support to other staff members as appropriate, and to coordinate program activities when assigned to do so. Maintains the schedule, minutes and room assignments for PAC meetings. Does this Describe YOU? Minimum High School Diploma and 4-6 years relevant work/life experience. Must have lived experience raising a child with emotional, mental, intellectual or developmental disability. Certification as a Parent Support Partner (PSP) within six months of hire. Minimum of one year of experience working with minors and their families preferred. Selected candidates for this position must possess a sensitivity to the diversity of the Agency's service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics. Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist. Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver's license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur's license must be obtained. (may obtain within sixty days of hire).