Oil dispatcher vs dispatch technician

The differences between oil dispatchers and dispatch technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an oil dispatcher and a dispatch technician. Additionally, an oil dispatcher has an average salary of $48,860, which is higher than the $34,469 average annual salary of a dispatch technician.

The top three skills for an oil dispatcher include DOT, GPS and TMW. The most important skills for a dispatch technician are customer service, emergency calls, and POS.

Oil dispatcher vs dispatch technician overview

	Oil Dispatcher	Dispatch Technician
Yearly salary	$48,860	$34,469
Hourly rate	$23.49	$16.57
Growth rate	-	-4%
Number of jobs	5,936	30,551
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Associate Degree, 34%
Average age	43	43
Years of experience	2	2

Oil dispatcher vs dispatch technician salary

Oil dispatchers and dispatch technicians have different pay scales, as shown below.

	Oil Dispatcher	Dispatch Technician
Average salary	$48,860	$34,469
Salary range	Between $26,000 And $90,000	Between $27,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between oil dispatcher and dispatch technician education

There are a few differences between an oil dispatcher and a dispatch technician in terms of educational background:

	Oil Dispatcher	Dispatch Technician
Most common degree	Bachelor's Degree, 40%	Associate Degree, 34%
Most common major	Business	Business
Most common college	-	-

Oil dispatcher vs dispatch technician demographics

Here are the differences between oil dispatchers' and dispatch technicians' demographics:

	Oil Dispatcher	Dispatch Technician
Average age	43	43
Gender ratio	Male, 58.7% Female, 41.3%	Male, 55.4% Female, 44.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between oil dispatcher and dispatch technician duties and responsibilities

Oil dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Track and trace shipments from different rail yards and dispatch before LFD to prevent additional costs.

Dispatch technician example responsibilities.

Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Work in service industry with plumbing, drain and HVAC techs.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Used AS400 to track and identify work relate assets.
Create interactive PowerPoint structures for artists to continue in development.

Oil dispatcher vs dispatch technician skills

Common oil dispatcher skills

DOT, 62%
GPS, 23%
TMW, 15%

Common dispatch technician skills

Customer Service, 15%
Emergency Calls, 8%
POS, 6%
Inbound Calls, 5%
Troubleshoot, 5%
Service Calls, 5%