Operations analyst jobs in Sugar Land, TX - 733 jobs

Analyst - Data Administration The Analyst will support the Data Administration team by maintaining, troubleshooting, and administering key enterprise-wide applications and master data domains. This role is responsible for ensuring high-quality, consistent, and compliant referential and master data across the organization. The ideal candidate will demonstrate strong analytical skills, technical aptitude, and the ability to collaborate effectively with cross-functional teams, external partners, and vendors. A strong customer service mindset and the ability to manage multiple priorities in a dynamic environment are essential. Essential Duties and Responsibilities: Administer, support, and optimize various enterprise applications, including SAP IS-OIL, Emerson Synthesis, Dearman Trucking suite, PFIS, Transport 4 (T4), Emerson Pipeline Scheduler, WellTrax Trucking suite, RightAngle, MIS Mainstay Vetting, and Schneider Offsites Terminal Suite. Perform application configuration, routine maintenance, troubleshooting, and performance tuning to ensure high availability, reliability, and system integrity. Create, maintain, validate, and archive all referential and master data to ensure accuracy, standardization, and alignment across business units. Understand and support multi-tier software architectures, including user interfaces, middleware layers, integration tools, and backend databases. Administer and troubleshoot middleware interface applications, cross-reference tables, data mappings, and system integrations. Partner with internal stakeholders (e.g., Pipeline Operations, Terminals, Crude Trucking, Measurement, Scheduling, Finance, Business Development, Accounting, IT) to gather requirements, resolve issues, and improve data and system processes. Serve as a liaison with external vendors and customers to support system updates, integrations, data accuracy, and operational needs. Document and maintain data management standards, workflows, and compliance requirements. Ensure strict adherence to SOX controls, audit requirements, and corporate governance policies. Support continuous improvement efforts by identifying process gaps, recommending enhancements, and participating in system upgrades, testing, and new solution implementations. Analyze complex data issues, research root causes, and implement corrective actions to prevent data integrity issues across systems. Requirements: Education, Experience, Knowledge, Skills & Abilities: Demonstrated ability to quickly learn new systems, understand complex business processes, and translate business needs into technical solutions. Willingness to participate in an on-call rotation, including nights and weekends, for urgent support needs such as patches, reboots, or critical incident response. Strong sense of accountability, urgency, and ownership, with the ability to work independently under changing priorities. Ability to act as a trusted advisor by presenting system-based solutions, evaluating impacts of proposed changes, and providing thoughtful recommendations to business partners. Excellent customer service and interpersonal skills, with the ability to collaborate effectively across multiple departments and levels of the organization. Strong time-management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines in a fast-paced environment. Exceptional written and verbal communication skills, including the ability to document procedures, prepare reports, and clearly articulate technical concepts to non-technical audiences. Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook). General understanding of accounting information systems, business processes, and data flows across upstream, midstream, or downstream operations. Ability to travel as needed, including occasional overnight travel. Enhanced Skills & Additional Competencies (added for strengthening the role): Strong analytical and problem-solving skills with a focus on data quality, validation, and root-cause analysis. Understanding of data governance principles, data lifecycle management, and master data management (MDM) best practices. Familiarity with APIs, system integrations, data pipelines, or middleware technologies. Experience working with Agile or hybrid project methodologies. Ability to design and execute user acceptance testing (UAT), regression testing, and validation scenarios. Knowledge of IT security principles and best practices related to data protection, access controls, and system auditing. Experience developing or maintaining standard operating procedures (SOPs) and process documentation. Required Experience (Commensurate with Level): Analyst Level: Bachelor's degree or equivalent work experience with 2-5 years of relevant experience in master data, enterprise applications, or a related technical/operational field. Preferred Qualifications: Experience with SAP modules (IS-OIL, RightAngle integration, interface tables, and cross-reference table management). Enterprise application administration experience across multiple platforms. Knowledge of master data management (MDM) principles, tools, and best practices. SQL proficiency, including scripting, queries, and data validation. Experience with Emerson Pipeline Scheduler and Emerson Synthesis (O2C). Experience with Schneider Offsites Terminal Suite and WellTrax. Knowledge of MIS Mainstay Vetting or similar vetting/qualification systems. Proficiency in MS Office Knowledge of Power BI, Databricks and Alteryx or other workflow automation and analytics platforms. Project management experience or familiarity with PM methodologies.

The Cybersecurity Analyst is responsible for monitoring, documenting, and supporting the cybersecurity posture of client's IT and OT environments. This role focuses on reviewing and analyzing security alerts, identifying vulnerabilities, maintaining cybersecurity configurations, and escalating potential threats or incidents to senior team members. The analyst leverages data from multiple cyber defense tools (e.g., SIEM, IDS/IPS, firewalls, network traffic logs) to detect, analyze, and mitigate cybersecurity threats across corporate and operational technology networks. Essential Duties & Responsibilities Monitor, detect, identify, and alert on potential cyberattacks, intrusions, anomalous activity, and misuse events Analyze alerts and logs to distinguish malicious activity from normal system behavior Support protection of corporate and operational networks through continuous monitoring and analysis Analyze logs, packets, and security messages from various systems and applications Identify cyber threat tactics, techniques, and methods (TTPs) Identify, document, and help remediate gaps in the organization's cybersecurity posture Test systems for vulnerabilities and support vulnerability management initiatives Document and escalate incidents in accordance with established procedures Respond to urgent cybersecurity events and incidents, including after-hours support as needed Review incidents to determine root cause and operational impact Monitor external threats and hostile content directed toward organizational or partner interests Recommend procedural improvements to support strong cyber hygiene Prepare threat briefings, situational updates, and threat activity reports Track and report on adversarial activity across enterprise environments Environment & Technical Focus Corporate IT network supporting internet access, routing, security policies, and user access Operational Technology (OT) environments supporting building systems such as: HVAC, lighting, and electrical systems Access control and CCTV Building automation and scheduling systems Medium-sized, distributed campus environment with fiber-optic infrastructure Multiple building environments, each operating as an isolated network within a single domain Exposure to log collection, remote troubleshooting, and system monitoring across both IT and OT systems Education & Required Experience Associate's or Bachelor's degree in business, technology, or a related field preferred 3-5 years of experience in IT security or cybersecurity Experience with SIEM platforms, IDS, and IPS technologies Experience working with logs, network packets, and security event data Basic scripting skills (Python, PowerShell, Bash) Experience with vulnerability management and testing Experience with network packet analysis Experience with log analysis and log management Experience with cloud security management interfaces Experience with enterprise authentication systems (e.g., Active Directory, IAM platforms) Incident handling and response experience preferred Working knowledge of: Core cybersecurity concepts (CIA triad, encryption, risk management) Networking protocols and traffic flow Cybersecurity threats, vulnerabilities, and threat hunting Cybersecurity laws and regulations Familiarity with security frameworks such as NIST and MITRE ATT&CK preferred Understanding of differences between IT and OT network environments Experience working on project teams; project management exposure preferred Intermediate understanding of threat intelligence research and methodologies Familiarity with adversarial TTPs

We are hiring an FTR Analyst to join our collaborative trading platform, with a pathway to a trading role. Analysts support trading across multiple US power markets, with current hiring focused on MISO, SPP, and PJM. Ideal Candidate Profiles: Profile 1: Power Market / Congestion Analyst Experience with congestion fundamentals Understanding of nodal pricing, transmission constraints, outages, and basis drivers Market experience in MISO, SPP, or PJM strongly preferred Profile 2: Data / Quant-leaning Analyst (FTR interest) Strong data-handling background with an interest in FTRs and power markets Comfortable working with large datasets Willingness to learn market structure and congestion dynamics Additional Information: Familiarity with Python required Collaborative, self-starters Opportunity to grow into a trading role Compensation: $150,000 base + discretionary bonus.

alliantgroup, LP is currently experiencing explosive growth! As a national consulting firm focused on being the voice to the middle market, our mission is simple: Strengthening American businesses. How do we do this? We hire the brightest talent with the most diverse backgrounds who are passionate about making a difference. It's fun to work in a company where people truly BELIEVE in what they're doing! Analyst: As an Analyst, you will work hand-in-hand with the Project Teams while focusing on deadlines. The Analyst is organized, detail-oriented and possesses strong business judgment and communication skills needed to interact with various organizational departments. Responsibilities: Helping management and other teams draw business goals and needs. Able to identify and implement process improvements. Deadline driven, detail oriented, and an expert in time management. Analyze/utilize data in reports. Understanding of Excel and basic database analysis. Submitting reports to the relevant department heads and management. Collaboration with various departments. Adhere to all company policies and procedures. Qualifications: Minimum 1-2 years of experience in a professional, fast-paced environment. Bachelor's degree required. Prior working knowledge of Microsoft Excel. Ability to learn advanced Excel Formulas. Excellent verbal and written communication skills. High attention to detail. Above average organizational skills. Effectively manage multiple tasks. #LI-BD1

We are partnering with a fast-growing energy technology company building a commercial & industrial (C&I) retail power business. This is an opportunity to join a small, high-impact team at an early growth stage, with direct exposure to leadership and meaningful influence on business decisions. This role is ideal for an analyst who wants to move beyond static reporting and play a true decision-support role across pricing, supply, and financial performance. What You'll Do Support senior leadership with business and financial analysis tied to pricing, supply, and performance Analyze monthly P&L results, identify drivers of gains/losses, and explain what changed and why Evaluate pricing models, hedging decisions, and load forecasting accuracy Partner closely with engineering, operations, and supply teams to understand data sources and business processes Translate raw data into clear, actionable insights that inform future decisions Help improve and scale early-stage dashboards, models, and analytical workflows Data & Tools Data sourced across spreadsheets and SQL-based databases (including Google BigQuery) Early-stage dashboards and analytics infrastructure with room to build and improve Heavy use of SQL and spreadsheets; Python experience is a plus

Arthur Lawrence is looking for an Epic Optime Applications Analyst one of our clients in Houston, TX. Please find the job description below and send us your updated resume if interested: Must-Have Skills: 2+ years of experience in healthcare, education, technology, or a related field, with exposure to enterprise systems. Strong analytical, organizational, and problem-solving skills with the ability to support system analysis, testing, and implementation. Effective communication, collaboration, and customer service skills Nice to Have Skills: Experience with Epic or other Health Information Systems / EHR platforms. Exposure to large-scale Healthcare MIS environments or corporate system implementations. About Us: Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions. We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council. Recent Associations & Acknowledgments: Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle IAOP Award; Ranked in the top 100 internationally Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA Member of HMSDC, NMSDC and NY&NJMSDC Our Seven Pillars: We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation. #dicejobs Powered by Froala Editor

Job Title- Business Analyst Employment Type- Contract Experience- 8-10 years We are seeking a detail-oriented and technically adept Business Analyst to support core system applications, project coordination, and data engineering initiatives. This role will work closely with internal BAs, data engineers, MSP vendors, and PMO stakeholders to ensure project deliverables, software governance, and documentation standards are met. Key Responsibilities: Collaborate with other core BAs to support operational and advanced system applications. Join stand-up meetings and track ticket-based tasks; follow up with contractors to ensure timely resolution. Coordinate with internal teams and MSP vendors on software packaging, updates, and compliance. Manage documentation and governance for system software and applications. Support PMO processes by facilitating project coordination activities, tracking progress, and escalating issues when needed. Work closely with the data engineering team. Document data pipelines, dashboard architecture, and related systems. Develop and maintain a centralized project catalog. Create, update, and validate KX articles in ServiceNow, including SLAs and support contact details. Ensure all system documentation is consistent, clear, and up to date. Act as a liaison between technical teams and business stakeholders. Worked closely with Business Analysts and stakeholders to identify data needs, analyze system usage, and support decision-making through structured reporting. Maintained and updated a centralized project and data catalog to track metadata, data flow, and usage across systems. Required Skills & Qualifications: Proven experience as a Business Analyst or Systems Analyst in enterprise IT environments. Solid understanding of Cloud Infrastructure (e.g., AWS, Azure) and technical workflows. Hands-on experience coordinating with MSP vendors and cross-functional IT teams. Proficiency with ServiceNow, particularly in handling KX articles and ITSM processes. Familiarity with Data Engineering concepts, including pipelines, dashboards, and metadata documentation. Strong project coordination skills with attention to detail and the ability to manage multiple parallel tasks. Excellent verbal and written communication skills. Proactive problem-solving approach and stakeholder management capability. Performed data validation and ensured data integrity across dashboards and reporting systems, supporting governance and compliance requirements. Utilized tools such as Excel, SQL, and BI platforms to prepare reports, extract insights, and support executive-level presentations. Preferred Skills: Experience working in a role that combines both business analysis and project coordination tasks. Prior exposure to enterprise software procurement and governance workflows. Ability to interpret technical documents and communicate effectively with data engineers.

Job Title: IT Programmer Analyst Work Model: Hybrid Duration: Jan 26, 2026 - Sep 30, 2026 Hire Type: Contract to Hire On-Call: Required ERP Related Role: Yes Memorial Hermann Health System is seeking an experienced IT Programmer Analyst to support enterprise business solutions within HR, ERP, and Revenue Cycle domains. This role is responsible for performing moderate to complex systems analysis, integration development, and reporting to ensure optimal departmental effectiveness. The ideal candidate will have strong Oracle technical expertise and experience working in complex enterprise environments. Key Responsibilities Conduct moderate to complex system and data analysis to support business and IT initiatives Design, develop, test, and support integrations using Oracle Integration Cloud (OIC) Develop and maintain reports using Oracle BI Publisher and OTBI Support application development and troubleshooting using tools such as Eclipse, JDeveloper, Postman, and Soap UI Work with SQL and SSIS packages to support data integration and reporting needs Monitor system performance, analyze trends, and present historical data to stakeholders Collaborate with cross-functional teams including HR, Finance, SCM, and IT leadership Ensure compliance with Memorial Hermann policies, procedures, and MSA requirements Participate in on-call support as required Required Skills & Qualifications Must Have: Strong hands-on experience with Eclipse, JDeveloper, Postman, and Soap UI Expertise in Oracle BI Publisher and OTBI Proficient in SQL and SSIS packages Proven experience with Oracle Integration Cloud (OIC) development Nice to Have: Functional knowledge of Oracle Financials (FIN), HCM, and SCM Experience supporting ERP systems in a healthcare environment

We're helping upstream and midstream operators adopt artificial intelligence at scale. As an AI Business Analyst, you'll bridge operations and technology - capturing business needs, documenting workflows, and driving the adoption of AI-powered tools, copilots, and predictive insights. You'll work with engineers, developers, and data scientists to translate field challenges into intelligent solutions that deliver measurable ROI. What you'll do: Shape requirements for AI/ML and digital solutions. Support copilots, agents, predictive dashboards, and workflow automation. Drive testing, training, and adoption of new AI tools. Partner with stakeholders to unlock efficiency, safety, and sustainability gains. What we're looking for: Strong business analysis and stakeholder skills. Oil & gas operational knowledge (land, accounting, D&C, production, SCADA, PI, logistics). Familiarity with cloud and AI platforms (Azure, Power Platform, OpenAI). Curiosity and passion for making AI real in the field. Be part of the team bringing AI into oil & gas operations - moving beyond digital workflows to intelligent decision-making. We are actively recruiting for our growing project pipeline focused on AI transformation and adoption.

Product Analyst US Power Houston / Hybrid (1 day a week min, more if preferred) NB - Please only apply to this job if you have knowledge and genuine interest in the energy and financial sector. A strong understanding of US power market fundamentals is mandatory. The client and bigger picture Our client is a world leader in global energy and environmental intelligence, providing a high-quality platform that generates actionable insights for financial institutions. The business fuses and creates data sets derived from satellite imagery and multiple sources to help clients anticipate market moves in a volatile market. The US represents a major growth opportunity, and the business is strategically focused on serving hedge funds and commodity traders. With electricity becoming the "new oil," this role offers a chance to be instrumental in capturing market value and building the US growth engine. You will join a dynamic local team, work under the leadership of the US Senior Product Manager and work with a highly skilled global product and analyst team. About you With 3+ years of relevant industry experience, you are seeking a role that is highly client and market-facing. You may currently be working at a data provider, utility company, or trading house. You are attracted to a fast-moving, scale-up environment where self-starters thrive. You are quantitatively inclined and comfortable with data analysis (strong Excel, or some SQL or Python is a bonus). Your background must include a strong understanding of US power market fundamentals, specifically regarding supply and demand, grid interconnection, and capacity forecasts. An interest in how products are built and developed is essential. Role and Responsibilities This role will see you partner closely with the commercial and product teams, acting as an expert voice so the business can drive revenue growth and position the platform as the go-to data partner for US power market players. Act as a thought partner to clients and prospects, helping them connect insights to market moves and investment opportunities in the power sector. Work hand-in-hand with the sales team to showcase data value through impactful content, demos of the platform, and discussions. Analyze trends across US power markets-specifically solar, battery storage, and data canters-using the platform's unique geospatial and AI data. Act as the voice of the market internally, gathering customer feedback to suggest new features and prioritize the product roadmap. Produce compelling content, including market commentary and reports, that showcases the product's edge and drives market engagement.

Aon Is Looking for a New Business Analyst (NBA) in Houston/The Woodlands! As the local NBA, you will partner with local and sub-regional commercial leaders to plan, implement and track key growth initiatives. You work at the intersection of business, technology, data, and marketing to drive cross-functional collaboration. You will enable our client facing colleagues to bring the best of the firm to clients. To achieve this, you will use Aon and third-party tools, technology, processes, analytics and AI to help implement growth strategies aligned with Aon's global standards. You will report to the sub-region Sales Enablement leader. This is a hybrid role out of our office in Houston, TX. Job Responsibilities: New Business Planning, Implementation, & Support Participate in national, regional, and working group calls with Sales Enablement/Operations and other NBAs, Project Managers, offshore teams, and Sales Enablement leaders Partner with Sales Directors to identify and activate new business initiatives in the local office. Use Local Market Planning, Account Information Dashboard and other whitespace/prospecting tools to build and implement targeted growth strategies Facilitate the Client Feedback process and generate insight to grow and retain existing clients in partnership with commercial leaders and account teams Provide strategic guidance and operational support for the adoption and implementation of key North America Growth processes (Strategic Account Reviews, Quarterly Producer Reviews, Jeopardy, Client Planning, etc.) Facilitate account and industry research using AI, analyst reports, and financial sources to identify risk profiles, industry trends, business challenges and opportunities aligned with Aon solutions Identify prospects and clients for outreach initiatives and ensure that marketing automation and CRM platforms are configured to track commercial results Implement national sales initiatives at the local level, including industry, product, cross-sell, and named account strategies Coordinate annual business planning and goal allocation with local leadership, aligned with North American tools and process New Business Revenue Tracking & Measuring Partner with Regional and National Sales Operations to deliver consistent pipeline and financial reporting and insight via Power BI and other analytics platforms Review marketing campaign and event effectiveness and recommend local actions to improve results. Help build market level and individual sales plans, including Quarterly Producer Assessment reporting, accurately and on time. Provide operational assistance and strategic analysis for prospect and client presentations. Support Sales Directors and Managers with revenue analyses, performance valuation, and sales/marketing statistics. Aon Connect (CRM) Management & Administration Serve as the office Aon Connect expert, supporting users with training and licensing for new hires and ongoing team training. Coordinate with CRM technology team on rollout of new features and enhancements, enhancement requests, and functional issues. Participate in the AC national support team. Regional Reporting and Analytics Use and provide regular feedback on Aon enterprise grade reporting tools to ensure they meet regional and local needs Develop insights to manage the new business pipeline, whitespace, and provide proactive insight to accounts in Jeopardy. Partner with commercial and solution line leaders to conduct regular review of KPIs associated with New Business and Retention activities (including Global Standards) Monitor and provide insight on client relationships and sentiment through client feedback surveys. Stakeholder Management Build strong relationships and collaborate with stakeholders at various levels across the organization to understand their process requirements and gather feedback. In partnership with Regional Sales Enablement team, drive stakeholders to efficient, effective, and scalable ways to meet their needs. Required Experience: 2+ plus years of experience in a leadership role Strong process, technology and organizational skills Analytical and problem-solving skills, with the ability to identify gaps and recommended solutions Excellent communication, presentation, and interpersonal skills Education: Bachelor's degree or equivalent years of industry experience. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $65,000 - $95,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. 2573801

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Summary: * The Campaign Execution group provides operational analysis and implementation support for Retail mass marketing products, campaigns, key mass customer communications, channels and regulatory activities. The group offers the opportunity to view the "big picture" of retail operations and marketing, as well as develop specialized knowledge in specific areas. * This team is responsible for liaising with IT, Marketing, and Operations to accomplish results for Residential and Small Business/Builder/Multi-family market segments in the Texas ERCOT, East and Canadian markets. Evaluates, analyzes, and manages product, offer, campaigns and projects from idea through launch and designs business processes for ongoing operational support. Successful team members demonstrate skills to effectively address issues across multiple functional groups (e.g. Marketing, Regulatory, Customer Care, Contract Management, Transaction Processing, Billing, IT, Credit/Collections, Online, Telephony, Channel Vendors, Database Operations). * A high degree of initiative and capability to work independently and cross-functionally is a required aspect of this job as well as strong interpersonal communication skills. Essential Duties/Responsibilities: * Work collaboratively with cross-functional teams across the organization, especially marketing and sales, to successfully develop timelines and manage end-to-end delivery of retail marketing Residential and Small Business/Builder/Multi/family acquisition and retention campaigns. * Coordinate and execute tasks as required to support campaigns, projects, and product implementations. * Identifies issues when they arise, quickly diagnoses root cause, and implements appropriate solution and escalates accordingly. * Support development of ongoing operational processes for new campaigns where needed, including launch of new functionality, marketing/sales channels, commodity products and prices to market. * Gather, analyze, and document business requirements, business cases and approach documentation for new marketing capabilities and programs. This document includes the recommendations on "how" to implement requested functionality. * Facilitate consensus around system and process changes from key stakeholders to affect timely and complete implementation. Accountable for successful project implementation. * Continually evaluate effectiveness of Campaign Execution processes. Identify and document possible improvement areas and repetitive/repeatable automation opportunities and develop solutions to address them. * Deliver campaign and project status updates to key stakeholders at regular intervals through email communication and hosting face-to-face meetings. * Designs/implements/manages robust processes and/or database solutions to support new business and operational activities. * Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance. * Manage multiple, concurrent projects and able to deliver. * Monitor customer communications for multiple brands - both automated and manual - to ensure compliance with rules, internal policies, and regulatory guidelines. * Perform quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly. * Manage report development for Campaign Execution in support of campaigns. Working Conditions: * This position is hybrid but may require occasional travel to the NRG office outside of your scheduled in office days especially as special projects arise. This structure is subject to change depending on the latest NRG's policies. * Frequent use of computers, i.e. typing on keyboards, viewing monitors, etc. * Some evening and weekend work may be required as job duties demand. * Minimal travel may be required to support Business Continuity Plan. Minimum Requirements: * High School Diploma or equivalent required. Bachelor's degree from an accredited college or university strongly preferred with a focus on operations, computer science, information systems or engineering preferred. * 1-3 years related professional experience. NOTE: If a candidate does not meet these requirements, Success Factors will automatically disqualify the candidate. Preferred Qualifications: * Proficient in Microsoft Office products (Word, Excel, Visio, Power Point) and MS Project. * Knowledge of SAP/CRM preferred. * Knowledge of ERCOT, East, and Canada retail competition, customer protection rules, Competitive Retailers preferred. Additional Knowledge, Skills and Abilities: * Work effectively and build relationships with people at all levels. * Comfortable working with cross-functional business team composed of people with diverse backgrounds. * Attention to detail with organizational and problem-solving skills. * Exhibit technical and analytical aptitude. * Excellent communications skills, both written and verbal. * Demonstrate strong work ethic. * High level of honesty and integrity. * Handle multiple tasks simultaneously. * Makes good judgments/decisions. * High initiative. * Results-oriented. Physical Requirements: * Required to sit and/or stand at desk for extended periods of time. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Nearest Major Market: Houston

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Summary: The Campaign Execution group provides operational analysis and implementation support for Retail mass marketing products, campaigns, key mass customer communications, channels and regulatory activities. The group offers the opportunity to view the “big picture” of retail operations and marketing, as well as develop specialized knowledge in specific areas. This team is responsible for liaising with IT, Marketing, and Operations to accomplish results for Residential and Small Business/Builder/Multi-family market segments in the Texas ERCOT, East and Canadian markets. Evaluates, analyzes, and manages product, offer, campaigns and projects from idea through launch and designs business processes for ongoing operational support. Successful team members demonstrate skills to effectively address issues across multiple functional groups (e.g. Marketing, Regulatory, Customer Care, Contract Management, Transaction Processing, Billing, IT, Credit/Collections, Online, Telephony, Channel Vendors, Database Operations). A high degree of initiative and capability to work independently and cross-functionally is a required aspect of this job as well as strong interpersonal communication skills. Essential Duties/Responsibilities: Work collaboratively with cross-functional teams across the organization, especially marketing and sales, to successfully develop timelines and manage end-to-end delivery of retail marketing Residential and Small Business/Builder/Multi/family acquisition and retention campaigns. Coordinate and execute tasks as required to support campaigns, projects, and product implementations. Identifies issues when they arise, quickly diagnoses root cause, and implements appropriate solution and escalates accordingly. Support development of ongoing operational processes for new campaigns where needed, including launch of new functionality, marketing/sales channels, commodity products and prices to market. Gather, analyze, and document business requirements, business cases and approach documentation for new marketing capabilities and programs. This document includes the recommendations on “how” to implement requested functionality. Facilitate consensus around system and process changes from key stakeholders to affect timely and complete implementation. Accountable for successful project implementation. Continually evaluate effectiveness of Campaign Execution processes. Identify and document possible improvement areas and repetitive/repeatable automation opportunities and develop solutions to address them. Deliver campaign and project status updates to key stakeholders at regular intervals through email communication and hosting face-to-face meetings. Designs/implements/manages robust processes and/or database solutions to support new business and operational activities. Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance. Manage multiple, concurrent projects and able to deliver. Monitor customer communications for multiple brands - both automated and manual - to ensure compliance with rules, internal policies, and regulatory guidelines. Perform quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly. Manage report development for Campaign Execution in support of campaigns. Working Conditions: This position is hybrid but may require occasional travel to the NRG office outside of your scheduled in office days especially as special projects arise. This structure is subject to change depending on the latest NRG's policies. Frequent use of computers, i.e. typing on keyboards, viewing monitors, etc. Some evening and weekend work may be required as job duties demand. Minimal travel may be required to support Business Continuity Plan. Minimum Requirements: High School Diploma or equivalent required. Bachelor's degree from an accredited college or university strongly preferred with a focus on operations, computer science, information systems or engineering preferred. 1-3 years related professional experience. NOTE: If a candidate does not meet these requirements, Success Factors will automatically disqualify the candidate. Preferred Qualifications: Proficient in Microsoft Office products (Word, Excel, Visio, Power Point) and MS Project. Knowledge of SAP/CRM preferred. Knowledge of ERCOT, East, and Canada retail competition, customer protection rules, Competitive Retailers preferred. Additional Knowledge, Skills and Abilities: Work effectively and build relationships with people at all levels. Comfortable working with cross-functional business team composed of people with diverse backgrounds. Attention to detail with organizational and problem-solving skills. Exhibit technical and analytical aptitude. Excellent communications skills, both written and verbal. Demonstrate strong work ethic. High level of honesty and integrity. Handle multiple tasks simultaneously. Makes good judgments/decisions. High initiative. Results-oriented. Physical Requirements: Required to sit and/or stand at desk for extended periods of time. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Job Description Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more. *****************This Analyst role can be filled at Analyst II, or Analyst III level. Please see minimum qualifications list below for each level*********************************** Analyst II Level - $63,000 - $70,000 Analyst III Level - $77,400- $86,000 Ranges are per year based on experience, along with a comprehensive benefits package that includes bonus and 401K Primary Purpose of Position Constellation is seeking a qualified professional with proven experience and results to join our Retail Operations team as an Analyst II. The Analyst II position within Retail Operations is responsible for monitoring and executing day-to-day workflow activities as well as managing medium to complex exception handling activities while meeting service level agreements with internal and external customers. The Analyst II is responsible for becoming a subject matter expert in the assigned business function areas. The Analyst II will directly collaborate with team members, project groups, Information Technology, and cross functional teams to support changing business needs. Primary Duties and Accountabilities Ensure Effortless Customer Experience Performing Operational Duties (Operational Excellence): Responsible for one or more of the following high volume functions of the order to cash process: managing data used to ensure competitive pricing and accurate billing for customers while minimizing risk to Constellation; enrolling customers with the utility to ensure they have power or gas when needed; processing contracts and/or confirms to ensure SOX compliance; managing customer payments to ensure accurate posting of cash to customer accounts and accurate revenue recognition; timely 3rd party payments; address internal/external customer inquiries timely and accurately; vendor and system support. Exercise appropriate judgment and analytical abilities, leveraging subject matter experts when necessary, to investigate discrepancies in work processes. Take necessary actions to perform root cause analysis and take appropriate actions to resolve issues. Review and communicate issues to team members, leads, management and stakeholders with emphasis on customer information. Initiate and foster collaboration with team members to ensure seamless customer support and knowledge transfer. Interface with internal and/or external customers in handling and resolving inquiries as needed. Proactively communicate workflow system or process concerns to avoid or fully remediate issues that cross multiple groups. Adopt and support change management activities. Challenge the status quo to automate and improve processes through innovation, with focus and intent on creating sustainable solutions. Leverage knowledge and experience in working with project groups, Information Technology, and cross-functional teams for key deliverables. Identify and create business requirements based on changing business needs. Participate in User Acceptance Testing (UAT) by executing test scripts to validate business processes, system enhancements, and defect fixes. Maintain an understanding of business, contractual, regulatory, and market policies/tariffs and ensure assigned workflow processes are aligned. Ensure that all Sarbanes-Oxley ("SOX") Key Controls and other company policies are followed. Travel required as necessary to meet business needs In-person attendance for training, all-hands meetings, and other meaningful engagements Additional Qualifications/Responsibilities Minimum Qualifications MINIMUM QUALIFICATIONS for Analyst II Bachelor's Degree with 2+ yrs work experience required; or 5+ yrs combination of education and relevant work experience Strong computer background/experience, including Microsoft Office Applications (Word, Excel and PowerPoint) Ability to communicate effectively and professionally, with internal and external parties as required. MINIMUM QUALIFICATIONS for Analyst III Bachelor's degree with 3+ work experience required; or 6+ years combination of education and relevant work experience Ability to operate independently with guidance from manager Has acquired a high level understanding of the group's overall processes, with process improvement in mind. (Challenge the status quo) Strong knowledge of customer service procedures, principles, interpersonal skills and strong communication Preferred Qualifications Bachelor's degree in Business, or 2 years of equivalent experience in lieu of the degree Ability to prioritize work, manage time effectively and manage workload efficiently Ability to work independently and collaboratively to support individual, shared and organizational issues, goals and targets Analytical skills, attention to detail, critical thinking, problem solving and independent decision making Ability to effectively adapt to changes in the work environment, manage competing demands and navigate frequent change, delays or unexpected events Experience in the retail energy industry and/or regulated/deregulated energy industry Experience in using CRM and/or OrdertoCash workflow systems Proficient PC and computer skills (Word, Excel, Access, Visio, Power Point, Passport, PeopleSoft Hyperion), work processing, spreadsheet applications, eSourcing tool, flow charting and/or SQL database query development Elevated knowledge in Excel (creating and using pivot tables, macros, and vlookups) and MS Office Suite experience. Working knowledge of UDC/ISO/LDC market EDI transactions Ability to clearly communicate both orally and in writing and work effectively across business units, functional groups, multiple levels of the Corporation and external stakeholders Demonstrated ability to identify and implement process improvements and efficiencies, with expertise in process mapping

Description - The HP Commercial PC Business Unit is driving market-leading innovation and performance in the dynamic Commercial PC Market. To further enable our success, Commercial PC Business Operations has built a Cost Excellence team chartered to take full advantage of HP's capability to drive industry-leading costs into all Commercial PC Products. This critical role will require a solid understanding of Personal Computing design, components, and cost drivers, and will engage heavily with stakeholder organizations to drive cost excellence. If you are our Commercial Cost Operations Analyst in Houston or Taiwan, you will have a chance to: Key Responsibilities: Execute/drive the Cost Management Process focused on end-to-end costs including regular stakeholder reviews and preparation of cost analytics/dashboards to create visibility and drive improvement Engage with stakeholder organizations in R&D, Supply Chain, Procurement, Product Management, and Finance to align product cost targets with product requirements and business objectives before during, and after RFQ processes Support product development processes by creating and managing the ability to analyze cost scenarios under differing design and procurement approaches Working with procurement/supply chain, provides the BPS organization with a better understanding of the impact of future projected costs associated with key commodities, components, and non-material items to support business analysis and planning functions Participate in analysis projects to better understand the cost competitiveness of HP products below the system level, focusing on key technologies, components,and commodities. Enable linkages between product management and supply chain to drive competitive advantage. Are you a high-performer? We are looking for an individual with: First-level university degree or equivalent experience; advanced university degree preferred. Typically 12+ years of experience in cost analysis. Familiar with PC product development process. Identifies cutting-edge analytical tools, models, and methods for making key business decisions. Excellent communication and influencing skills; mastery in English and local language. Excellent internal and external relationship management skills. Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling. Very Strong project management skills, with the capability to manage cross-functional teams in multiple geographies. Strong business acumen and technical knowledge within the area of responsibility. Very strong understanding of HP's overall supply chain strategy. Excellent understanding of Material Requirements Planning (MRP), ATP, and master scheduling. Excellent understanding of national and international trade requirements to align customs/trade functions with business objectives. Thorough knowledge of inventory modeling and analysis. Strong leadership skills including team-building conflict resolution and management. Excellent understanding of developing and managing a trade compliance program. The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Supply Chain & Operations Schedule - Full time Shift - Shift 1, 0% premium (United States of America) Travel - Not Specified Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

The Operations Analyst II will have the responsibility to manage job functions including organizing and meeting nomination requirements and timelines, scheduling commodity transactions, deal input, client interface, PNL reporting and any related desk level functions in support of Mitsui s Crude Oil and New Energy portfolios (liquid and RNG). This role is an integral part of our platforms operations and necessary to support expected growth initiatives. The successful candidate should have previous trade floor experience and be able to demonstrate the ability to work in a dynamic environment with strong skills in time management, attention to detail, multi-tasking, and the ability to work independently. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for timely and accurate data input for nominations on pipelines and storage facilities. Responsible for New Energy (decarbonized platform) deal input and operations. Related operations for regulatory reports and filings, plus skillsets and ability to understand scheduling, market analysis, inventory management, compliance, data modelling, production report and generation. Facilitate reporting/ pathway processes for the New Energy sector including creating and monitoring of the necessary regulatory reports, meet critical reporting deadlines and deliver supporting documents as required. In a timely manner, correctly communicate all nominations and scheduling information as required to counterparties and midstream operations. Formulate views, review multiple forms of market information and be able to communicate information to team in daily desk reports/ updates. Coordinate with external counterparts on nomination procedures required to schedule and deliver underlying commodity such as crude oil, other liquid fuels and renewable energy such as PTD s, RINS, RTC s etc. Learn data entry into Mitsui s reporting systems. (Allegro/Horizon) Assist middle and back office to create, manage, reconcile and clear discrepancies for P&L reporting and invoicing. REQUIRED SKILLS & ABILITIES: Previous experience working in a commodity-based trading desk environment in areas such as Crude oil and products would be beneficial. Some experience or exposure to New Energy desk activities such as RNG, LCFS, RINS, Ethanol, and Clean Fuels operations, settlements, trading or trading support. Strong interest and ability to analyze data, model, and communicate findings/ reports. Proficiency with third party software licensed to the Company such as Microsoft Office (Excel, Word, Power Point). Demonstrate Excel proficiency in building spreadsheets, charting capabilities. Demonstrated ability to proactively problem solve and work in a team environment. Ability to prioritize tasks and key deliverables based on known deadlines and routine work requirements. Ability to work after-hours and on weekends as needed. Refined interpersonal verbal and written communication skills, including writing and telephone communication skills, with both internal as well as external stakeholders Ability to work independently with little to no supervision. EDUCATION & EXPERIENCE: Undergraduate degree (accounting, finance, economics, or other relevant area) required A minimum of 5 years of analytical experience, or equivalent related work experience. Previous trading desk experience preferred (an understanding of some aspects of trading commodities in any discipline such as accounting, trading analyst, operations, risk, regulatory, agriculture commodities, liquid fuels,) LANGUAGE SKILLS: Fluent verbal and written skills in English WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a professional office environment and routinely uses standard office equipment. Physical demands include: Prolonged periods of sitting, with the option to stand as needed May need to routinely move around to communicate with different groups This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their leader, subject to reasonable accommodation. MEMS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. We value equal employment opportunity to stimulate creativity and innovation in our workforce as we use our collective talents to develop unique solutions to address the world's energy challenges. Founded in 1981, TETRA (NYSE: TTI) is an energy services and solutions company focused on developing environmentally conscious services and solutions that help make people's lives better. With operations on six continents, the Company's portfolio consists of Energy Services, Industrial Chemicals, and Critical Minerals. In addition to providing products and services to the oil and gas industry and calcium chloride for diverse applications, TETRA is expanding into the low-carbon energy market with chemistry expertise, key mineral acreage, and global infrastructure, helping to meet the demand for sustainable energy in the twenty-first century. Visit the Company's website at www.onetetra.com for more information or connect with us on LinkedIn. Essential Duties: Follow OEC processes and procedures to ensure safe, compliant, and efficient operations. Assess pre-job planning and engineering quality prior to job execution. Monitor real-time operational data to ensure all processes run within OE performance targets. Identify anomalies, respond to alarms, and contact field operations or dispatch resources when necessary. Monitor system health across pumps, automation equipment, telemetry, and mechanical components. Analyze flow rates, pressures, chemical usage, and equipment performance to identify optimization opportunities. Use KPIs and OE metrics to highlight performance gaps and support increased asset uptime and reduced downtime. Track and report key OE measures such as SLA compliance, OEE, cost-per-barrel treated, and alarm response times. Support OE initiatives by identifying inefficiencies and recommending standardized process improvements. Ensure SCADA, HMI, and monitoring systems are fully functional and validated before each shift. Maintain accurate logs of alarms, downtime, overrides, and operational events to meet compliance standards. Prepare daily and post-operation reports summarizing operational insights and improvement recommendations. Provide regions with trend analysis, dashboards, and actionable insights to support decision-making. Assist in troubleshooting ESG automation and mechanical system failures through real-time and historical system analysis. Work with engineering and IT/SCADA teams to test automation logic updates and system enhancements. Stay current on pump theory, automation systems, and maintenance practices to support technical competency. Identify opportunities to automate tasks or simplify digital workflows to support OE goals. Participate in incident reviews, RCAs, and OE-driven improvement initiatives to enhance safety and operational performance. Create, update, and deliver training materials related to OEC processes, OE best practices, and automation systems. Comply with all company and customer safety, environmental, and operational policies while maintaining a professional image. Requirements: EDUCATION: High School Diploma or GED required EXPERIENCE: 3 - 5 years' experience as an Automation Technician or equivalent experience TRAVEL: 10% OTHER: Submit to and satisfactorily complete pre-employment background, medical, alcohol, and drug screening Must possess a valid Driver's License Must be willing to work a rotating 12 hour schedule, including nights and weekends Bilingual in English and Spanish is strongly preferred Work Environment: The requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. While performing the duties of any field-based position, an employee may be exposed to various outside weather conditions including but not limited to rain, humidity, snow, and/or heat during daytime hours and/or nighttime hours. The noise level in this work environment is usually moderate to loud for extended periods of time.

Arbor helps renters, homeowners, and small businesses pay less for electricity. Behind the scenes, Arbor is building an intelligent electricity marketplace to power an abundant electric future. As AI data centers drive a surge in electricity demand, millions of homes and businesses remain trapped with 20th century monopoly interfaces, overpaying by billions while cheap renewable energy goes to waste. Our AI-powered platform aggregates users to unlock wholesale pricing, automatically switches between the best rates, and optimizes usage to align with prices in real time-delivering the same market advantages that were previously exclusive to Fortune 500 companies. We've raised over $20 million from leading investors and have saved over $7.5 million for tens of thousands of homes and businesses. The Opportunity We're looking for an Operations Analyst to make Arbor's supplier operations boringly reliable at scale, and increasingly automated over time. This is a hands-on, high-ownership role at the intersection of Arbor's Supplier Platform, Customer Operations, and Product. You'll own critical operational queues and exceptions across utility account readiness, brokerage, enrollment, and contract synchronization, while turning real-world failure modes into clear signals for product, automation, and system design. This role is central to Arbor's strategy as we scale: operational determinism, high-quality data, and AI-native workflows become compounding advantages. What You'll Do Own end-to-end supply and brokerage operations Manage the operational funnel from utility account creation through broker-ready and brokered status Validate utility account setup, historical usage acquisition, and supplier readiness Track, explain, and systematically reduce drop-offs from account creation → eligibility → brokerage Identify root causes of non-brokerage and partner cross-functionally to eliminate them Produce clear, executive-ready insights on gross-to-net brokerage performance to guide automation and prioritization Run supplier-side operations and exceptions Monitor enrollment success rates and investigate failures Track and resolve cancellations, including process-attributable cancels Serve as the first line of defense for supplier data integrity issues Partner with suppliers, Customer Ops, and Engineering to resolve systemic issues and harden workflows Own contract synchronization health Act as the dedicated owner of Arbor's contract sync queue-one of our most critical operational risk areas Monitor sync health, backlog, and SLA adherence Investigate failures across systems and identify patterns, regressions, and upstream data issues Drive progress toward ≥99% of active contracts synced accurately and on time Build the ops → product → automation feedback loop Identify recurring failure modes, manual work, and operational pain points Quantify impact (volume, frequency, dollars, customer impact) rather than relying on anecdotes Partner with Product and Engineering to define requirements, validate fixes, and measure post-launch impact Design and apply AI-assisted workflows and lightweight automations to reduce cycle time and human effort Help move work from humans → systems → automation, quarter by quarter What You Bring Strong analytical instincts and comfort working with messy, real-world operational data An operator's mindset: biased toward root cause analysis and systemic, durable fixes High attention to detail without losing sight of business impact and customer outcomes Comfort owning queues, ambiguity, and unresolved problems end to end Clear communication skills, you can synthesize noise into signal for Product, Engineering, and Ops partners AI-native operator: experience using and managing AI tools to scale operational workflows; automating analysis, reducing manual queue work, and increasing throughput and determinism without linear headcount growth Curiosity about how systems break and motivation to make them reliable, not dependent on heroic one-off saves Experience in energy markets is a strong plus, but not required if your instincts and ownership mindset are strong. Compensation & Work Setup Competitive salary + meaningful equity + benefits Remote-friendly with close collaboration across Supply Platform, Product, and Customer Ops

Role Description: Role The Junior/Intermediate Behavioral Change Management (BCM) Analyst assists in the creation and implementation of change management plans that maximize stakeholder engagement and minimize resistance to change. The Junior/Intermediate BCM Analyst focuses on the people side of change involving changes to systems, technology, and business processes. This role requires good people skills and ideally has Behavioral Change Management experience and a good working knowledge of the Oil & Gas industry. This role will also be involved with project coordination and administration tasks such as making travel arrangements for project team members, contacting stakeholders to disseminate or gather information, collate documentation and training materials, set up project team meetings, and similar responsibilities. Education: • Bachelor's Degree (IT-related degrees are preferred). Experience: • 2 years directly related Behavioral Change Management Experience. • 5 years Professional Experience working on IT-related projects/systems. Preferred Skills: Responsibilities Core BCM Competencies • Experience and knowledge of change management principles. • Familiarity with business analysis and project management principals. • Contribute ideas that will help staff go through changes and the overall change process. • Contribute to the creation and execution of the Behavioral Change Management strategy. • Assists the BCM's, BA's and PM's with managing user expectations related to the performance of proposed solutions, usability, business workflow implications, risk assessment and system functionality. Project Coordination • Manage travel arrangements for the project team. • Coordinate time on team meeting calendars (OLT, PLT, FE, etc.). • Contacting stakeholders to disseminate or gather information. • Collate documentation and training materials. • Assists in the organization and facilitation of team and client meetings Communication • Excellent active listening skills. • Understands how to communicate difficult/sensitive information tactfully. • Exceptional communication skills - written, verbal, and presentation. • Assists senior BCM and PM on appropriate activities and communications to be conducted with end user groups. • Assists senior BCM to maintain and execute the Stakeholder Communication & Management Plan • Create and update formal and informal project communications (i.e. newsletters, PowerPoint presentations, email). • Assists in development and execution of end user training as needed. Problem Solving • Good problem solving, analytic and decision making abilities. • Able to act independently to resolve identified issues, and properly collaborate with others when needed to resolve issues. • Helps the team identify resistance and performance gaps, and work to develop and implement corrective actions. • Exceptional communication skills - written, verbal, and presentation. • Understanding of the CPDEP for IT project methodology. Certification: Prefer Change Management Certification Additional Information All your information will be kept confidential according to EEO guidelines.