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  • Talent Operations Coordinator

    Randstad USA 4.6company rating

    Operations associate job in Boston, MA

    Pay Rate: 21-23 per hour Local to Boston - Hybrid role - Somerville, MA 02145 3 month contract to start through Randstad Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access. Principal duties and accountabilities Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process Lead the new hire pre-boarding process (accepted offer through New Employee Orientation) Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks. Set up new employees in HRIS system(s) Run and create reports in the Applicant Tracking System. Continuously identify and implement ways to improve the pre-boarding experience. Partner with team leadership on strategic projects as they arise Qualifications Bachelor's Degree or relevant work experience Experience or strong interest in a career in Human Resources Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) Proficiency in Microsoft Word, Excel, PowerPoint, Outlook Skills, Abilities, and Competencies Strong customer service experience Ability to work independently with little day-to-day supervision Excellent communication abilities - written/verbal Experience handling high-volume and multiple tasks in a fast-paced environment Strong organizational skills and detail-oriented Demonstrated problem-solving skills Ability to manage sensitive and confidential information Team player in a high-volume and fast-paced environment
    $36k-50k yearly est. 2d ago
  • Bilingual Operations Coordinator

    Kellermeyer Bergensons Services 4.2company rating

    Operations associate job in Taunton, MA

    Bilingual Operations Coordinator / Operations Support Specialist Kellermeyer Bergensons Services (KBS) has an immediate full-time, permanent opening to join our Operations Team as an Operations Support Specialist. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you. Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. Work Schedule: Monday - Friday Shifts Available: On call Starting Pay: $20.00 per hour As an Operations Support Specialist, the following duties and responsibilities will be a part of this opportunity, but are not limited to them: Partner with Site Manager, to ensure staffing levels are being met and communicating hiring needs to the KBS Talent Acquisition Team Coordinate recruiting efforts for the designated site to include communication with the KBS TA Team Assist the Site Manager with onboarding of new employees Assist in scheduling and facilitating orientations Assist in facilitating employee recognition programs Act as a point of contact for questions/concerns/issues to facilitate resolution with appropriate resources within KBS Maintenance of training and supervisor's employee files Assist Site Manager with maintaining compliance with all company policies and procedures Requirements for our Operations Support Specialist: Must be bilingual in Spanish/English Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required) Strong organizational and communication skills Navigation and data entry into a tablet-based application Ability to multi-task Ability to appropriately prioritize Ability to complete routine reports KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks. What's In It For You? As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more! Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video. Life Insurance Supplemental Health Insurance (E.G., Accident) 401k plan with a match Paid and Unpaid Time Off Quick Pay - voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day. Pet Insurance PerkSpot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics Progressive Pay is available at select site locations, though it is not offered at every location. Employees will receive a $.50 increase after the first 90 days, and another $.30 increase after completing 180 days. Check today if this is available to you. KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
    $20 hourly 1d ago
  • Talent Associate Co-op - January 2026

    Wayfair LLC 4.4company rating

    Operations associate job in Boston, MA

    Program Dates: January 5, 2026 - June 19, 2026 is $23 per hour This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN Who We Are: Wayfair's Talent team comprises several areas (see potential team placement options below) which collaborate to support how we attract, develop, and retain Wayfair's workforce of 10,000+ global employees. Everyday, the Talent team works with key stakeholders across the organization to accelerate Wayfair's success by enabling our people to deliver their best work everyday. As a Co-op in this department, you will have the opportunity to add value by driving projects, working with a diverse group of people and diving into complex problems. What You'll Do: * Collaborate effectively with cross-functional stakeholders on challenges related to the hiring, development, and/or engagement of Wayfair's workforce * Use creative skills to innovate & improve approaches to recruiting, learning, and/or performance management to build the best team * Use data and good judgment to inform decisions around hiring, learning offerings, and/or people policies and procedures * Communicate effectively with key partners and stakeholders such as business leaders, new hires, and managers * Exercise strong organizational and prioritization skills to deliver results and solutions to human capital challenges What You'll Need: Basic Qualifications: * A student pursuing an undergraduate degree graduating between December 2026 - May 2029 with a 3.0 GPA minimum. * Must be returning to the course of study following completion of the Co-op * Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from January 5 to June 19, 2026 in our Boston office * Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN. Preferred Qualifications: * A desire to win and drive collaboration cross functionally * Analytical and process-oriented, comfortable learning data analysis tools * Ability to hit the ground running - a confident self-starter * Excellent communication skills, both written and verbal * Superior and innovative problem-solving skills * Proven ability to thrive as part of a team and individually * An entrepreneurial spirit and mindset * Comfortable in a fast-paced, dynamic environment * Strong comfort level and appetite to use AI in daily workflow * Willingness to be flexible and take responsibility for multiple and changing tasks as necessary Possible Team Placements Include: Corporate Communications: Our Corporate Communications team focuses on driving one cohesive company narrative that positively positions Wayfair to external and internal audiences by developing, sharing and amplifying company stories to build trust with target audiences. Campus & Early Careers Recruiting: The Wayfair Campus and Early Careers team is crucial to the company's success and ongoing growth. Our recruiters are strategic business partners, dedicated to attracting and hiring exceptional entry-level talent for every department. We focus on finding candidates who meet a high bar for performance, potential, and cultural fit. Purpose & Inclusion: Our Purpose & Inclusion team is here to enable a Wayfair culture where every employee, future and present, is seen, valued, and invited to contribute to a thriving global community centered around the creation of home. This team engages with leaders to grow their commitment and collaboration, develops education programs and awareness, and builds the right infrastructure to support our work. Talent Acquisition Enablement: The Talent Acquisition Enablement team is a Center of Excellence, driving innovation in how we attract, engage, and hire top talent. We explore and implement cutting-edge technologies and best practices, empowering our global TA teams to deliver an exceptional candidate experience and build a world-class workforce. Why You'll Love Wayfair: Throughout the Co-op Program, we provide co-ops with the opportunity to engage in social and community building activities including: * A calendar of events including social networking, professional development, and dialogue events with senior leaders * Formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback * Skills-based training * Coffee chat opportunities for co-ops to get to know one another Purpose & Inclusion at Wayfair: At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $23 hourly Easy Apply 60d+ ago
  • Senior Operational Risk Associate

    Banco Santander Brazil 4.4company rating

    Operations associate job in Boston, MA

    Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sr. Associate, Operational Risk for the Loss Events Management and Scenario Analysis team is responsible for the strategic development, implementation, and effective execution of the Operational Risk (OR) program, the key program elements of which cover: internal loss, external loss, risk assessment, business impact assessments, KRIs, scenario analysis / stress testing, training, awareness, and communication, issues and remediation planning, tracking, MIS and reporting, testing, compliance, and monitoring. * Analyzes, measures performance, monitors trends, defines limits according for Corporate Banking Op Risk exposures in accordance to Risk Appetite. * Assist in the ongoing oversight of Corporate Banking Operational Risk (OR) Framework in support of the first line of defense. * Contributes to escalation, reporting, communication to Risk Governance Forums. * Helps drive culture of risk awareness. * Participates in the creation and delivery of OR business-tailored training. * Supports the creation, management and development of OR program strategy, policies and models within the Corporate Banking Business. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor's Degree or equivalent work experience in Business, Finance, Management, or equivalent field. - Required. * 9+ Years Risk Management/Risk MIS - Required. * 9+ Years Financial Services industry. - Required. * Knowledge of regulatory stress testing (CCAR, CECL, etc.). - Preferred. * Strong operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment. * Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense. * Experience of operational risk losses and events program, risk and controls ( RCSA), scenario analysis and capital planning. * Strong analytical capabilities to provide data-centric insights and adjust to multiple demands and competing priorities. * Ability to direct, train and guide peers, subordinates and management. * Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed. * Ability to adjust to new developments/changing circumstances. * Ability to convey a sense of urgency and drive issues/projects to closure. * Ability to adapt and adjust to multiple demands and competing priorities. * Excellent written and oral communication skills. * Excellent analytical, organizational and project management skills. * Strong project management skills. Certifications: * No Certifications listed for this job. It Would Be Nice For You To Have: * Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. * Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $93,750.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
    $93.8k-165k yearly Auto-Apply 26d ago
  • Private Markets Operations Associate

    Meketa Investment Group 4.0company rating

    Operations associate job in Westwood, MA

    Investment Operations Associate The Investment Operations Associate works directly with the Transfer Coordinator and other Operations professionals to successfully track all investments, investment activity, valuations, and documentation for invested partnerships of Meketa Investment Group's discretionary and non-discretionary clients. The Investment Operations Associate will play an integral role in trade execution, investment monitoring, and data integrity, as well as portfolio implementation and successful execution of capital calls and distributions on behalf of the firm's discretionary clients. The Operations Associate may process transactions for a variety of vehicle types including separate accounts, commingled funds, mutual funds, hedge funds, equities, and limited partnerships. The Associate will be expected to log and aid in the completion of transfer activity including: data collection, cash flow issue resolution, creation of letters of direction, and reporting on internal cash flow statistics The Investment Operations Associate will support the trade execution process, working within Operations and with Client Teams to ensure client decisions and investment activity are accurately recorded and executed with external Managers, Custodians and other related parties. They will ensure excellent document storage with regards to investment information, trades, and client information, serving as a liaison between custodial banks and investment manager's back-offices. The employee will facilitate the post-trade reconciliation of all transactions and be an observer at internal client and investment committee meetings as needed. Responsibilities: * Execute trade activity based on investment decisions made by internal Investment Committees and sub-committees as well as processing of capital calls and distribution related to private market investments * Reconciliation of portfolio valuations and trade, ensuring post-trade confirmations for all trades * Maintain all transaction terms for investment managers and custodians, including wire instructions, notification periods, liquidity restrictions, share class information, and settlement timing * Communicate with client teams, investment managers, custodians, and fund administrators throughout the transaction process * Support the investment team by providing operational data and analysis * Maintain documentation for each client including approvals, subscription/redemption documents, directives, confirmations, and other transaction related activity * Monitor portfolios for cash flows and policy compliance on a daily basis * Stay informed about market trends and changes in the regulatory environment Position Requirements: * Bachelors degree in Finance, Economics, Business Administration, or a related field * Skill at analyzing, evaluating, and reviewing quantitative information from disparate sources. * Strong understanding of Operations and process driven tasks * Superb computer skills, including facility with Microsoft Office Suite. * Excellent attention to detail and organized work habits. * Ability to work efficiently and accurately under time pressure * Ability to work well with internal employees and external contacts. * Ability to work independently and to proactively seek new responsibilities. * Operational experience at an asset manager, custodian bank, or other financial services organization a plus. Measures of Success: * Accuracy and timeliness of trade execution and reconciliation of data related to transfer activity, valuations, and investment and client-specific details. * Level of proficiency with internal proprietary software, as well as external data providers * Level of effectiveness in interacting with external third-parties including custody banks, investment managers, and fund administrators. * Maintenance of good working relationships with other employees About Meketa Investment Group Meketa Investment Group is an employee-owned full-service investment consulting and advisory firm. We work with some of the nation's largest and most sophisticated institutional investors including public and private plan sponsors. We have a staff of over 200 employees among our six U.S. office locations and London. Meketa recognizes that our workforce is a reflection of our company, and we operate in an inclusive environment that accepts and promotes diversity. We believe our employees can best serve our clients in an atmosphere where individuals are treated fairly, where professional growth is developed and encouraged, and where a healthy balance between work and home life is respected and preserved. To support employees, Meketa offers a competitive compensation structure, a wide range of benefits from core insurance benefits to time-based benefits, as well as flexible schedules and support for continuing education. Meketa is an Equal Employment Opportunity and Affirmative Action Employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.
    $93k-148k yearly est. 53d ago
  • Operations Associate I (Jamaica Plain)

    Eastern Bank 4.6company rating

    Operations associate job in Boston, MA

    The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed. Responsibilities: Maintains primary responsibility for all operational elements of a small to mid-sized banking office by: Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank's cash forecasting system. Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily. Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures. Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence. Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by: Opening deposit accounts and taking loan applications for various lending units Closing consumer loans Making referrals to other bank business lines and third-party partners Handling routine account maintenance and other servicing issues Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable). Problem Solving and Decision Making: Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer. If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration Qualifications: Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate. Enthusiastic individuals with strong interpersonal skills and a desire to be in the ‘customer service' business are ideal candidates for this role. Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank. Working Conditions: Ability to stand and remain standing for up to five hours at a time without a break. May be required to lift and/or move coin/currency bags weighing 25-30 pounds.
    $62k-96k yearly est. Auto-Apply 58d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Operations associate job in Boston, MA

    Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly 6d ago
  • Associate I - ETF Basket Operations

    Jpmorganchase 4.8company rating

    Operations associate job in Boston, MA

    DescriptionJoin JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration. As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform. Job responsibilities Manage all client queries in relation to ETF Basket Valuations. Participate in industry working groups and initiatives. Stay updated on developments in the broader ETF ecosystem. Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF deliveries. Develop new ways to enhance our operating model and work directly with tech teams to implement risk-reducing processes. Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures. Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations. Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders. Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform. Required qualifications, capabilities, and skills Demonstrated expertise in fund servicing operations, with at least one plus year of experience focusing on basket operations or fund accounting, evidenced by successful execution of related tasks and responsibilities. Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting. Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment. Proven ability to apply active listening and questioning techniques to understand and address client needs effectively. Strong managerial skills. Strong analytical, prioritization, organizational, and time management skills. Ability to be effective in a global operating environment and a matrix management organization. Ability to build and maintain effective working relationships with clients and counterparties. Excellent customer service skills with attention to detail. Results-oriented; ability to create and sustain a target-guided environment. Preferred qualifications, capabilities, and skills Advanced Excel skills, VBA, etc. Strong knowledge of complex corporate actions and dividend income. ETF cash component expertise. Work hours are 12:30 - 9pm.
    $99k-132k yearly est. Auto-Apply 60d+ ago
  • Revenue Operations Specialist - Promotional Merchandising

    Draftkings 4.0company rating

    Operations associate job in Boston, MA

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours We're looking for a strategic and detail-oriented candidate to join our Revenue Operations team as a Promotional Merchandising Specialist. In this role, you'll be responsible for ensuring that the presentation of our promotions across surfaces like the promo carousel, strapline banners, and other customer touchpoints are optimized to drive engagement, clarity, and business impact. You'll combine your passion for customer experience and executional mindset to help maximize our customer engagement for our Sportsbook. What you'll do as a Revenue Operations Specialist - Promotional Merchandising Own the end-to-end merchandising of promotional campaigns across the DraftKings Online Sportsbook, including carousel, straplines, landing pages, and more. Ensure timely and accurate execution of promotional content based on campaign calendars and business priorities. Partner with Marketing, Creative, CRM, and Product to align messaging and promotional priorities across all customer-facing surfaces. Monitor in-app and web promotional real estate to ensure the most impactful offers are prominently and effectively displayed. Analyze performance data to iterate on design, placement, and messaging strategies. Design and run experiments to maximize customer engagement. Maintain documentation and processes to ensure consistency and scalability of merchandising execution. Serve as a point of contact for surfacing merchandising opportunities and resolving creative or logistical challenges. What you'll bring 2-4 years of experience in digital merchandising, marketing operations, or similar fields. Experience in gaming, ecommerce, or digital media environments is a plus Strong attention to detail and organizational skills, with the ability to manage multiple campaigns and deadlines simultaneously. Experience evaluating A/B tests, campaign lift, or other experiment methodologies. Proven ability to turn ambiguous data into clear, concise narratives for non-technical stakeholders. Strong problem-solving and critical thinking skills; comfortable challenging assumptions and asking “why”. Familiarity with CMS tools, marketing asset management, or merchandising platforms. Excellent communication and stakeholder management skills, particularly in cross-functional environments. #LI-AW1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 85,600.00 USD - 107,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $58k-88k yearly est. Auto-Apply 60d+ ago
  • Operations Budget Specialist

    Collabera 4.5company rating

    Operations associate job in Boston, MA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Operations Budget Specialist Location: Boston, MA 02116 Duration: 12+ Months (could go beyond) Job Responsibilities: • Act as central point of contact for managing the Marketing team's PO and invoice transactions utilizing the Self Service Purchasing (SSP) system. • Process & track organization's purchase order requests, check requests, receipts against POs & vendor set up, accurately and expeditiously • Support AST (high risk) transactions as directed • Accurately & consistently maintain team Excel expense trackers • Accurately follow expense mapping matrix to ensure correct coding of all transactions • Support monthly budget reconciliation process as directed • Create excel reports, primarily pivots, as needed • Manage interactions with vendor accounts receivable Qualifications Required Skills: • Prefer candidates with experience managing budgets or accounting or finance work that includes tracking, reconciling and reporting on estimated and actual expenses on a monthly/quarterly basis • Proven intermediate to advanced MS Excel skills • Candidate must display excellent customer service with a positive and professional attitude. • Ability to prioritize transactions and proactively manage anticipated volume increases at quarter end • Ability to self pace, managing responsibilities to 40 hour work week • Must be extremely comfortable working with online transactional systems, have excellent follow up and pro-active problem solving skills, and ability to self-teach via training documents • Attention to detail critical Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $75k-103k yearly est. Easy Apply 12h ago
  • Seasonal Operations Associate - Boston

    Neiman Marcus 4.5company rating

    Operations associate job in Boston, MA

    Inclusive Benefits Financial Solutions, including Credit Union membership NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role As a Seasonal Operations Associate, you will work to enhance our client experience with our operations team during our most magical time of year. Reporting to an Operations Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional execution of assignments. What You'll Do Unload and sort inbound merchandise and prepare the merchandise for the selling floor Prepare outbound merchandise to be shipped to a client, another store or the distribution center Complete daily inventory control operations Execute merchandise price changes as needed Ensure all safety procedures are followed on the receiving dock and in all other work areas What You Bring Minimum 1 year of experience in an operations or warehouse role(s) Familiar with and able to use retail and mobile technologies Requires standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Product Validation Co-op

    Sublime Systems

    Operations associate job in Somerville, MA

    Sublime is advancing a breakthrough, clean, efficient, low-waste process for manufacturing cement, the essential ingredient in the most-consumed human-made material on Earth: concrete. Replacing 200-year-old manufacturing methods that are reliant on kilns running hotter than lava, our near-ambient-temperature, electrochemical technology manufactures industry-accepted cement and critical minerals. We're partnering with leading general contractors, concrete producers, developers, and technology hyperscalers to deploy our clean, durable, beautiful Sublime Cement in infrastructure that is defining the future of clean construction. Backed by some of the world's largest cement producers, leading private investors, and the U.S. Department of Energy, we are assembling a talented, collaborative team that is "amped about cement" (pun intended) and committed to operating on the frontiers of material science, manufacturing, industry, construction, and commercial partnerships, to advance cement innovation that will endure for the next millennium. Position Overview This is an exciting opportunity to transform how the world makes cement. Sublime Systems seeks an undergraduate student interested in sustainability, materials, and construction. This role is expected to be hands-on, with a significant amount of time spent working in the concrete lab space, making various mixes and testing batch designs. Successful candidates will be results-driven, ambitious, organized, and able to thrive in a fast-paced environment with shifting priorities. The ideal candidate will have: -A strong sense for safety, organization, and attention to detail -Laboratory experience preferred (materials lab a plus) -Ability to make keen observations, recommend process improvements, and articulate findings -An interest in physical lab testing and the knowledge to generate and analyze data -Enjoy hands-on concrete work -Experience analyzing and presenting results to key stakeholders -Familiarity with ASTM, ACI, and AASHTO standards pertaining to concrete/cement Responsibilities include: Mixing and casting concrete samples in a lab Cleaning and organizing lab equipment and space Running physical and chemical characterization instruments on cement and concrete Strongly adhering to all safety standards Consistently perform various ASTM standards such as slump, air, unit weight, time of set, and several others Managing various large data sets and keeping track of multiple workstreams simultaneously Knowledge and Skill Requirements: Actively pursuing a degree in a STEM major Knowledge of and passion for applying engineering fundamentals to product design specifications and performance compliance Able to lift objects up to 50 lbs in quick succession Knowledge and ability to use lab equipment Knowledge of ASTMand ACI is a plus Ability to pay close attention to detail, focusing on accuracy and quality, without losing sight of the bigger picture. Balance, perspective, and a good sense of humor. Sublime Systems is proud to be an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to WorkIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Notice of E-VerifySublime Systems use E-Verify to confirm the identity and employment eligibility of all new hires.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $68k-119k yearly est. Auto-Apply 60d+ ago
  • Building Maintenance & Operations Specialist

    Medical Information Technology, Inc. 4.8company rating

    Operations associate job in Westwood, MA

    At MEDITECH, we take a lot of pride in our beautiful offices. The primary role of this position is to assist with many various and critical facility management duties. Building Maintenance & Operations Specialists are responsible for the upkeep, maintenance, and security of MEDITECH buildings and grounds. As a member of the General and Administrative team, your job would involve: * Performing preventative maintenance, utilizing hand tools, power tools, ladders, chemicals, motorized equipment, lifts, etc. * Repairing and troubleshooting a variety of facility systems including; mechanical systems, plumbing and electrical systems, energy management/card access, fire alarm systems, and other general facility systems, acknowledging and following the proper use and safety procedures of all equipment (including chemicals) that are owned by MEDITECH * Day to day project work * Electrical and plumbing * Housekeeping * General facility maintenance * Conference/training room setup * General facility security * Phone, data, PC and network troubleshooting * Purchasing, shipping and receiving activities * Snow removal * Providing and maintaining building security * Providing assistance to Corporate Solutions as needed * Ability to work overtime and holidays Shifts available: * Weekdays, Monday - Friday 6:00 AM to 2:30 PM * Weekdays, Monday - Friday 2:00 PM to 10 PM * Weekdays, Monday - Friday 10:00 AM to 6:30 PM * Weekend Nights, Friday, Saturday and Sunday 7:00 PM to 7:00 AM * Weekend Days, 7:00 AM to 7:00 PM Requirements * Possession of a trade license(s) preferred, high school degree, associate degree, or applicable work experience (5+ years preferred) * Handy person experience preferred * Ability to effectively communicate * Ability to troubleshoot in many different areas * Exceptional project management and organizational skills * Strong analytical skills and mechanical aptitude * Ability to work independently * Ability to provide on-call support * Ability to frequently move various pieces of equipment weighing anywhere from 50 pounds up to a couple of hundred pounds * Ability to constantly work in outdoor weather conditions * Ability to reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl * General knowledge of PC and e-mail functions. Hiring salary range: $47,700- $60,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $47.7k-60k yearly 32d ago
  • Account Operations Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Operations associate job in Dighton, MA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, sign off vehicles and ensure effective operational flow. The role consists of 95% outside work. Job Responsibilities: * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 39d ago
  • Commercial Associate Co-op - January 2026

    Wayfair LLC 4.4company rating

    Operations associate job in Boston, MA

    Program Dates: January 5th, 2026 - June 19th, 2026 is $23 per hour This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN Who We Are: Wayfair's Commercial organization delivers on Wayfair's promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair's customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services, financing options, and direct sales interactions. As a Co-op, you'll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the end-to-end supplier and customer experience. What You'll Do: * Leverage competitive analysis, market research, and performance data to inform strategic initiatives and provide actionable recommendations. * Optimize the customer shopping experience by improving product catalog quality, accuracy, and selection to boost satisfaction and conversion rate by researching the categories and vendors. * Streamline internal processes, improve team efficiency, and manage relationships with external partners and suppliers, including supporting negotiation strategies. * Partner with various teams, including marketing and merchandising, to execute projects focused on promotions, pricing, and product visibility. * Optimize communication and training materials for both internal teams and external partners and stakeholders. * Contribute and take the lead on business-critical initiatives and present final findings and recommendations to broader teams and stakeholders.\ What You Need: Basic Qualifications: * Currently pursuing an undergraduate degree graduating between December 2026 - May 2029 with a 3.0 GPA minimum * Must be returning to the course of study following completion of the Co-op * Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from January 5 to June 19, 2026 in our Boston office * Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN Preferred Qualifications: * Data and process-oriented, comfortable learning data analysis tools * Excellent communication skills, both written and verbal * A desire to win and steer collaboration cross functionally * Passionate about the customer with an interest in understanding and driving user behavior * Demonstrated ability to thrive as part of a team or individually * An entrepreneurial spirit and mindset * Comfortable in a fast-paced, dynamic environment * Strong comfort level and appetite to use AI in daily workflow * Experience in Excel is a plus Possible Team Placements Include: B2B Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional is the 'gated' experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals, prioritizing our Interior Design, Commercial Office and Contractor experiences. We are on a journey to being a $5B+ business by 2025 (+30% YoY growth), with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years. Category Management The Category Management team drives strategy for Wayfair's largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. In a role on the Category Management team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers. Marketing Our Marketing team drives growth for Wayfair on every major advertising platform. We aren't your standard marketers: we own the strategy, analytics, and operations for our portfolio of cutting-edge digital and offline marketing channels. We utilize big data to acquire high-potential customers and engage them to come back again and again. We drive profitable top line revenue by investing marketing dollars where they will provide the greatest return for the business and leverage our understanding of the customer to inform the overall business strategy. We frequently collaborate with Creative, Marketing Technology, Data Science, Category Management, Merchandising, and other internal and external partners. Physical Retail The Physical Retail team aspires to be the first and favorite destination for anything home. We are building a retail platform that supports our expansion into physical retail across Wayfair and our family of brands (AllModern, Joss & Main, Birch Lane, Perigold). We want to inspire our customers to find their "just right" solutions-providing support and empowerment in an experience they can make their own. Home Services Wayfair's Home Services team provides customers with a one-stop-shop for all their home needs beyond just products, including furniture assembly, installation, and protection plans. Operating like a startup within Wayfair, the team has a fast-growing business that's at the forefront of e-commerce, utilizing gig-economy models and treating services as a product. You'll manage specific city markets, working to attract, onboard, and manage the performance of service professionals to meet customer demand. This role requires a problem-solving mindset, strong communication and organizational skills, and the ability to use data to tackle a range of challenges from operations and strategy to technology. Creative Lab Creative Lab is a real-time experimentation engine built for speed, testing, and learning - enabling continuous optimization. We work in short sprints designed to respond to trends and pivot to change with iterative improvements via a test and learn strategy. Why You'll Love Wayfair: Throughout the Co-op Program, we provide Co-ops with the opportunity to engage in social and community building activities including: * A calendar of events including social networking, professional development, and dialogue events with senior leaders * Formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback * Skills-based training * Coffee chat opportunities for co-ops to get to know one another Purpose & Inclusion at Wayfair: At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $23 hourly Easy Apply 60d+ ago
  • Operations Associate I - Natick 37.5 hrs

    Eastern Bank 4.6company rating

    Operations associate job in Natick, MA

    Starting Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed. Responsibilities: Maintains primary responsibility for all operational elements of a small to mid-sized banking office by: Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank's cash forecasting system. Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily. Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures. Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence. Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by: Opening deposit accounts and taking loan applications for various lending units Closing consumer loans Making referrals to other bank business lines and third-party partners Handling routine account maintenance and other servicing issues Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable). Problem Solving and Decision Making: Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer. If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration Qualifications: Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate. Enthusiastic individuals with strong interpersonal skills and a desire to be in the ‘customer service' business are ideal candidates for this role. Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank. Working Conditions: Ability to stand and remain standing for up to five hours at a time without a break. May be required to lift and/or move coin/currency bags weighing 25-30 pounds.
    $24.5 hourly Auto-Apply 11d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Operations associate job in Boston, MA

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly Auto-Apply 3d ago
  • Associate II - Global Fund Services Ops Conversions

    Jpmorganchase 4.8company rating

    Operations associate job in Boston, MA

    Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement. As a Fund Servicing Manager ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and directing the day-to-day work of our staff, ensuring the continuous improvement of our operating platform. Job responsibilities Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes. Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills. Influence and negotiate with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results. Implement operational procedures to complete tasks accurately and timely. Provide training to new hires, establishing performance objectives and promoting a culture of continuous improvement within the team. Partner with various Operations Teams, Technology, Product, Sales, Program Management. Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience. Required qualifications, capabilities, and skills Demonstrated expertise in fund accounting and administration, with at least three years of experience focusing on maintaining accurate securities records, evidenced by successful management of related tasks and responsibilities. Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances. Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures. Experience in training and managing a team, with a focus on establishing performance objectives and promoting a culture of continuous improvement. Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients. Preferred qualifications, capabilities, and skills Experience working across multiple business areas and/or functions to deliver results. Financial Reporting, Fund Administration, Accounting and/or Custody experience of 5 years preferred.
    $99k-132k yearly est. Auto-Apply 28d ago
  • Building Maintenance & Operations Specialist

    Medical Information Technology 4.8company rating

    Operations associate job in Westwood, MA

    Full-time Description At MEDITECH, we take a lot of pride in our beautiful offices. The primary role of this position is to assist with many various and critical facility management duties. Building Maintenance & Operations Specialists are responsible for the upkeep, maintenance, and security of MEDITECH buildings and grounds. As a member of the General and Administrative team, your job would involve: Performing preventative maintenance, utilizing hand tools, power tools, ladders, chemicals, motorized equipment, lifts, etc. Repairing and troubleshooting a variety of facility systems including; mechanical systems, plumbing and electrical systems, energy management/card access, fire alarm systems, and other general facility systems, acknowledging and following the proper use and safety procedures of all equipment (including chemicals) that are owned by MEDITECH Day to day project work Electrical and plumbing Housekeeping General facility maintenance Conference/training room setup General facility security Phone, data, PC and network troubleshooting Purchasing, shipping and receiving activities Snow removal Providing and maintaining building security Providing assistance to Corporate Solutions as needed Ability to work overtime and holidays. Shifts available: Weekdays, Monday - Friday 6:00 AM to 2:30 PM Weekdays, Monday - Friday 2:00 PM to 10 PM Weekdays, Monday - Friday 10:00 AM to 6:30 PM Weekend Nights, Friday, Saturday and Sunday 7:00 PM to 7:00 AM Weekend Days, 7:00 AM to 7:00 PM Requirements Possession of a trade license(s) preferred, high school degree, associate degree, or applicable work experience (5+ years preferred) Handy person experience preferred Ability to effectively communicate Ability to troubleshoot in many different areas Exceptional project management and organizational skills Strong analytical skills and mechanical aptitude Ability to work independently Ability to provide on-call support Ability to frequently move various pieces of equipment weighing anywhere from 50 pounds up to a couple of hundred pounds Ability to constantly work in outdoor weather conditions Ability to reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl General knowledge of PC and e-mail functions. Hiring salary range: $47,700- $60,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $47.7k-60k yearly 60d+ ago
  • Operations Associate - Full-Time (Summer 2026)

    Wayfair LLC 4.4company rating

    Operations associate job in Boston, MA

    Start Dates: June & July 2026 is $64,000 plus a joining bonus of $5,000 This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday). At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN. Who We Are: At Wayfair, we support upcoming graduates in launching their careers in e-commerce and technology. With endless opportunities across technology, commercial, operations, marketing, and finance - there is a path for everyone. As a full-time employee, you'll be challenged to solve complex problems and build solutions to company-wide initiatives. Wayfair's Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain, from overseas production to the customer's front door. Top candidates will possess strong business acumen and an appetite for solving challenging business problems. This is a unique opportunity to help build another competitive advantage for Wayfair while growing your own communication, analytical, and cross-functional partnership skills. What You'll Do: * Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting * Work cross-functionally with a variety of teams across Operations * Monitor key performance indicators and work collaboratively to improve the quality of our logistics and supply chain operation * Create and deliver communication plans with external partners including suppliers, logistics, Wayfair's proprietary freight forwarding service (CastleGate Forwarding), and external 3rd party logistics companies (3PL) What You'll Need: Basic Qualifications: * Current Senior student pursuing an undergraduate degree in a relevant discipline with a 3.0 GPA minimum * You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future * Comfort with 5-15% travel for this role as needed Preferred Qualifications: * Excellent communication, both written and verbal * Collaborative mindset that thrives as part of a team * Data and process-oriented, demonstrated ability to continuously learn new tools * High attention to detail and proven ability to consider multiple priorities simultaneously * Ability to navigate an environment of continuous improvement working through ambiguity in an evolving organization * Drive to win and steer collaboration cross-functionally * Strong comfort level and appetite to use AI in daily workflow * Investment in the customer experience Possible Team Placements Include: CastleGate Forwarding CastleGate Forwarding is a digital freight forwarding organization within Wayfair's broader CastleGate Logistics network. We offer a full suite of shipping services that aims to provide Wayfair suppliers with competitive and convenient logistics solutions. Catalog Merchandising The Global Merchandising organization is responsible for building and maintaining Wayfair's e-commerce catalog of over 24 million+ products. The organization consists of multiple teams who each play a crucial role in defining and executing on best-in-class merchandising. The Global Operations Platform teams guide the management of our enormous product catalog and provide suppliers with tools to continually expand our product assortment. The Merch teams drive product discovery, consideration and purchase on all of our stores and marketing channels by ensuring customers have complete, accurate and relevant product information, and removing friction for suppliers to provide it. The Data Integrations & Analytics teams leverage Big Data to optimize internal merchandising processes. Together, these teams deliver on key merchandising goals. Global Supply Chain Wayfair's Global Supply Chain (GSC) team is a network of interconnected global departments that support the journey of a product once an order is placed. This includes teams that manage all aspects of the Transportation & Delivery function, teams that support the frontline operations, and teams that manage and monetize Returns & Incidents. The objective of the GSC team is to get orders to customers' homes quickly, reliably, and conveniently, while enhancing the customer experience by preventing and reducing product defects. As a part of the GSC team, you will have an important role in accomplishing our mission: delivering cost-efficient perfect orders at scale. Why You'll Love Wayfair: Benefits & Perks * Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees. * No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service. * Global Traveler Health Insurance through GeoBlue. * 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching. * Automatic enrollment into Basic Life and Accidental Death & Disability Insurance. * 401(k) matching with immediate vesting. * Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services. * Tuition Reimbursement. * Wayfair Employee Discount. * Gym/Fitness Discounts (including Wellhub and varying regional memberships). * Exclusive access to thousands of perks & discounts through BenefitHub. * Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits. Purpose & Inclusion at Wayfair: At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $38k-46k yearly est. Easy Apply 60d+ ago

Learn more about operations associate jobs

How much does an operations associate earn in Providence, RI?

The average operations associate in Providence, RI earns between $34,000 and $110,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Providence, RI

$62,000

What are the biggest employers of Operations Associates in Providence, RI?

The biggest employers of Operations Associates in Providence, RI are:
  1. Gopuff
  2. JCPenney
  3. Coinbase
  4. Ernst & Young
  5. KPMG
  6. Kohl's
  7. Sephora
  8. Portal Innovations LLC
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