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Operations internship jobs in Somerville, MA

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  • Operations Associate, Facilities

    Vaxess Technologies

    Operations internship job in Woburn, MA

    Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess' patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world. Responsibilities Provide support for the overall lab environment, ensuring proper functioning of utilities, lab equipment and life safety systems Perform facility & safety inspections including chemical, biological and universal waste consolidation Perform equipment installations, qualifications and calibrations for lab & facility equipment/casework Provide support to various facilities administration duties including but not limited to external vendor coordination, landlord services, HVAC, plumbing, etc. Provide support to consumable, chemical and off-site storage inventories Collaborate closely with cross-functional teams to support product development and manufacturing activities Maintain necessary certifications DOT, RCRA, Bloodborne Pathogens, etc. Qualifications 2-4 years' experience as on-site technician working in an industrial R&D, Quality Control or Manufacturing lab Highschool Diploma/GED is required, BS in STEM degree is a plus Ability to lift 50 Lbs. & work across multiple sites Familiarity with Lab standards, compressed gas and laboratory utilities, generators, HVAC, IT & access control Familiarity or experience working in GxP, a cleanroom and/or a biomedical laboratory environment Excellent time and project management skills and proven ability to meet goals and deadlines Demonstrated ability to build, repair and maintain equipment, fixtures and furniture Demonstrated abilities to learn new skills and fields, creatively solve challenging technical problems, think independently, and work collaboratively in diverse multidisciplinary teams Entrepreneurial spirit and drive to positively impact global human health At Vaxess, we're bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to ******************.
    $51k-93k yearly est. 3d ago
  • Security Operations Center Analyst

    Franklin Fitch

    Operations internship job in Boston, MA

    US CITIZENS AND GREEN CARD HOLDERS ONLY Security Operations Center (SOC) Analyst ($86k) Shift: Monday-Friday, 3:00 PM - 12:00 AM (EST) We are seeking a Security Operations Center (SOC) Analyst to join our Information Security team on a second-shift schedule. This role serves as the first line of support for security operations and plays a critical role in maintaining and improving the organization's overall security posture. The ideal candidate has a background in cybersecurity or IT support, strong analytical skills, and the ability to work independently while collaborating across technical teams. This position also participates in an on-call rotation. Key Responsibilities As a SOC Analyst, you will: Actively hunt for threats, indicators of compromise, and potential data exfiltration Monitor, analyze, and respond to security incidents and alerts using sound judgment and discretion Triage and remediate security detections, escalating to Tier 2/3 teams when necessary Assist Tier 2/3 teams with security changes and routine maintenance activities Troubleshoot and support security tools including VPN, email security, and endpoint protection platforms Create, update, and maintain security documentation Collaborate with Information Security and Information Technology teams to ensure a strong security posture across the organization Required Skills & Proficiencies Strong communication skills with the ability to translate security and risk concepts into business-friendly language Solid understanding of modern security principles, techniques, and protocols Experience with ticketing systems and cross-team troubleshooting workflows Working knowledge of security concepts such as: Web filtering Firewall management Least-privilege access Vulnerability management Identity and access management (IAM) Email security Security risk assessments Strong critical thinking skills with the ability to make independent, actionable decisions Qualifications 2+ years of experience in cybersecurity or a related field (or equivalent formal education) Cybersecurity operations certifications preferred, such as: CompTIA Security+ ISC2 CC ISC2 CISSP Palo Alto Networks PCNSE (or similar) Schedule & Availability Must be able to work a pre-scheduled second shift: 3:00 PM - 12:00 AM EST, Monday through Friday Willingness to participate in an on-call rotation Compensation & Career Development This role offers an excellent opportunity for career growth within a collaborative and professional environment. Employees receive a competitive total compensation package, including opportunities for bonuses based on individual performance and organizational profitability. Benefits Eligible employees have access to a comprehensive benefits program, including: Medical, Dental, Vision, Life/AD&D, Long-Term Care, and Disability coverage Flexible Spending Account (FSA) and Health Savings Account (HSA) Healthcare Concierge and Advocacy services Lifestyle Spending Account Voluntary 401(k) plan and profit sharing 10 paid holidays plus a generous PTO program Family support benefits, including paid parental leave, fertility benefits, childcare and elder care support Wellbeing programs, including mental health and employee assistance resources Retirement planning and consulting Anniversary bonus program Professional development opportunities Transportation and commuter benefits International travel insurance Auto, home, and pet insurance options Prepaid legal insurance Employee discount programs
    $86k yearly 3d ago
  • Talent Operations Coordinator

    Randstad USA 4.6company rating

    Operations internship job in Boston, MA

    Pay Rate: 21-23 per hour Local to Boston - Hybrid role - Somerville, MA 02145 3 month contract to start through Randstad Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access. Principal duties and accountabilities Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process Lead the new hire pre-boarding process (accepted offer through New Employee Orientation) Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks. Set up new employees in HRIS system(s) Run and create reports in the Applicant Tracking System. Continuously identify and implement ways to improve the pre-boarding experience. Partner with team leadership on strategic projects as they arise Qualifications Bachelor's Degree or relevant work experience Experience or strong interest in a career in Human Resources Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) Proficiency in Microsoft Word, Excel, PowerPoint, Outlook Skills, Abilities, and Competencies Strong customer service experience Ability to work independently with little day-to-day supervision Excellent communication abilities - written/verbal Experience handling high-volume and multiple tasks in a fast-paced environment Strong organizational skills and detail-oriented Demonstrated problem-solving skills Ability to manage sensitive and confidential information Team player in a high-volume and fast-paced environment
    $36k-50k yearly est. 2d ago
  • Data Analyst Intern

    Daice Labs

    Operations internship job in Boston, MA

    Daice Labs, founded by MIT CSAIL scientists, builds hybrid frameworks that integrate LLMs/DL with symbolic reasoning and bio-inspired system design to create adaptable AI systems capable of continual learning and explainable decision-making. Daice Labs operates under two main tracks: the Product Lab, which focuses on building a collaboration platform where human teams co-build with hybrid AI, and the AI Research Lab, which uses principles of natural intelligence to guide the design of hybrid AI architectures. We believe the next leap in productivity comes from the collaboration between human teams and specialized AIs working together on shared contexts. Role Description This is a full-time remote Data Analyst Intern role. The intern will be responsible for collecting, analyzing, and interpreting complex data sets to support decision-making processes. Day-to-day tasks include data modeling, utilizing statistical techniques to uncover insights, preparing comprehensive data visualizations, and presenting findings clearly. The intern will also collaborate with cross-functional teams to ensure the alignment of analytical results with organizational goals. Qualifications Proficiency in Analytical Skills and Data Analytics Strong understanding of Statistics and ability to perform data analysis Experience with Data Modeling and working with structured or unstructured data Effective Communication skills to present and explain findings to diverse stakeholders Familiarity with programming languages such as Python, R, or SQL is a plus Strong problem-solving mindset and ability to work independently or collaboratively Currently pursuing a degree in Data Science, Statistics, Computer Science, or a related field
    $34k-55k yearly est. 4d ago
  • Project/Program Management Intern

    Analog Devices 4.6company rating

    Operations internship job in Chelmsford, MA

    Are you a problem solver looking for a hands-on internship position with a market-leading company that will help develop your career and reward you intellectually and professionally? Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at ************** and on LinkedIn and Twitter (X). At ADI, you will learn from the brightest minds who are here to help you grow and succeed. During your internship, you will make an impact through work on meaningful projects alongside a team of experts. Collaborating with colleagues in an environment of respect and responsibility, you will create connections that will become a part of your professional network. ADI's culture values aligned goals, work-life balance, continuous and life-long learning opportunities, and shared rewards. The internship program features various lunch-and-learn topics and social events with other interns and full-time employees. At ADI, our goal is to develop our interns so they are the first to be considered for full-time roles. Apply now for the opportunity to grow your career and help innovate ahead of what's possible. ADI's Aerospace, Defense, and Communication business unit develops a wide variety of multi-function modules, subsystems, and sensors for both commercial and defense applications utilizing Analog Devices large semiconductor portfolio. ADI is seeking a motivated and detailed oriented Program Manager (entry level) to support our growing SubSystems and Sensors group. This role is ideal for recent college graduates who are eager to develop leadership, organizational, and technical skills while contributing to high-impact projects. The Program Manager is responsible for planning, execution, and performance of development and production programs, working closely with operations, engineering, planning, finance, quality and development program management. Responsibilities: Assist in planning, scheduling, and coordinating program activities across engineering, operations, and supply chain. Support the preparation of program schedules, budgets, and status reports for internal and external stakeholders. Track program milestones and deliverables, escalating risks and issues. Assist in developing and maintaining program documentation, including statements of work, risk registers, and compliance records. Participate in customer meetings, reviews, and audits alongside senior program management. Coordinate with cross-functional teams to ensure adherence to quality, technical, and contractual requirements. Minimum Qualifications Pursuing a Bachelor's Degree in engineering, business management, or other technical field. Strong organizational and analytical skills with attention to detail. Effective written and verbal communication skills, including the ability to brief leadership. Ability to work collaboratively in a fast-paced, team-oriented environment. US Citizenship required. Ability to obtain Secret Clearance. Preferred Qualifications: Internship or project experience in aerospace, defense, or a related technical field. Familiarity with project management software (MS Project, Jira) Exposure to scheduling and risk management concepts. Knowledge of defense contracting processes, FAR/DFARS, or military standards. For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law. Job Req Type: Internship/CooperativeRequired Travel: NoSecurity Clearance required: NoThe expected wage range for a new hire into this position is $22 to $41. Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
    $22-41 hourly Auto-Apply 46d ago
  • Retail Account Operations Specialist

    Workers Credit Union 3.8company rating

    Operations internship job in Littleton, MA

    Job Title: Retail Account Operations Specialist Department: Branch Administration Department Location: Littleton, MA Reports to: Director, Retail Operations & Optimization Career Stream: Individual Contributor Classification: Hybrid Onsite Frequency: Primarily works on-site at a Branch or HQ Pay Grade: 8 FLSA Status: Non-Exempt Pay Grade Range: $23.84 - $29.80 - $35.76 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The Retail Account Operations Specialist is responsible for auditing all new accounts opened through retail branches and reviewing maintenance performed on existing accounts to ensure compliance with internal policies, regulatory requirements (KYC, AML, BSA), and operational standards. This role safeguards the credit union's reputation, ensures regulatory compliance, and protects members' financial interests by maintaining account integrity and mitigating risk. Success in this position requires a high level of diligence, attention to detail, and strong analytical skills to identify errors, missing documentation, and potential fraud. Daily responsibilities include monitoring new account reports, reviewing maintenance activities, and applying sound judgment and knowledge of credit and financial analysis principles. This role also oversees ACH audit reviews and debit card limit changes as part of maintenance change audit review processes, ensuring compliance and risk mitigation. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: * Audit all new accounts opened across retail branches daily, ensuring accuracy, completeness, and compliance with internal policies and regulatory requirements (CIP/KYC, AML, BSA). * Review maintenance transactions on existing accounts (e.g., address changes, ownership updates, product conversions) for proper authorization and compliance. * Monitor daily new account reports to identify missing documentation, errors, or potential signs of fraud, report findings to appropriate parties for correction. * Prepare detailed audit logs, summaries, and monthly compliance reports, including identified risks and recommended actions. * Collaborate with branches, Retail Operations leadership, and the Risk Department to resolve exceptions and strengthen compliance processes. * Assist in developing and implementing policies, procedures, and strategies to enhance account review processes and mitigate risk. * Provide guidance and training to branch staff on account opening and maintenance standards, suspicious activity identification, and compliance requirements. * Conduct quarterly training sessions or workshops to raise awareness of account review procedures and promote compliance. * Collect documentation for external audits and respond to auditor inquiries during review processes. * Pull and manage ACH audit reviews to verify accuracy, authorization, and compliance with internal and regulatory standards. * Review and manage debit card limit changes under maintenance change audit review, ensuring proper documentation and adherence to policy. * Stay current with regulatory requirements and industry best practices related to account review and financial crime prevention. * Attend weekly on-site team meetings at Littleton HQ with the Retail Services team. * Demonstrate behaviors aligned with the credit union's Fundamentals as part of the Workers Way culture program. Education * HS diploma or equivalent required. Experience * Thorough working knowledge of Account Review Process, 3-5 years of experience in frontline operations and compliance in a financial services environment. Knowledge/Skills/Abilities/Competencies * Skilled in Microsoft Office Outlook, Word, and Excel. * Strong understanding of core banking systems and compliance platforms. * Strong communication skills, interpersonal communication, problem solving, and critical thinking. * Very strong detail orientation and organizational skills. * Able to multi-task in an office environment. * Must possess self-initiative, motivation, and confidence in work abilities. * Team-oriented individual who works well with colleagues. * Ability to work independently. Work Environment * This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines. * This role is currently classified as a Hybrid position. However, the classification is subject to change based on business needs. Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. * Occasional travel to other work locations maybe be required. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: * Comprehensive medical, dental and vision plans * Basic life and AD&D insurance, short-term disability and long-term disability * 15+ days of paid time off (PTO) per year * Up to 16 hours of volunteer time off (VTO) per year * 11+ paid holidays * 401(k) that includes a Safe Harbor Match of up to 4%. * Tuition Reimbursement Program * Mental health resources including an Employee Assistance Program (EAP) * Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $35.8 hourly 16d ago
  • Revenue Operations Specialist - Promotional Merchandising

    Draftkings 4.0company rating

    Operations internship job in Boston, MA

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours We're looking for a strategic and detail-oriented candidate to join our Revenue Operations team as a Promotional Merchandising Specialist. In this role, you'll be responsible for ensuring that the presentation of our promotions across surfaces like the promo carousel, strapline banners, and other customer touchpoints are optimized to drive engagement, clarity, and business impact. You'll combine your passion for customer experience and executional mindset to help maximize our customer engagement for our Sportsbook. What you'll do as a Revenue Operations Specialist - Promotional Merchandising Own the end-to-end merchandising of promotional campaigns across the DraftKings Online Sportsbook, including carousel, straplines, landing pages, and more. Ensure timely and accurate execution of promotional content based on campaign calendars and business priorities. Partner with Marketing, Creative, CRM, and Product to align messaging and promotional priorities across all customer-facing surfaces. Monitor in-app and web promotional real estate to ensure the most impactful offers are prominently and effectively displayed. Analyze performance data to iterate on design, placement, and messaging strategies. Design and run experiments to maximize customer engagement. Maintain documentation and processes to ensure consistency and scalability of merchandising execution. Serve as a point of contact for surfacing merchandising opportunities and resolving creative or logistical challenges. What you'll bring 2-4 years of experience in digital merchandising, marketing operations, or similar fields. Experience in gaming, ecommerce, or digital media environments is a plus Strong attention to detail and organizational skills, with the ability to manage multiple campaigns and deadlines simultaneously. Experience evaluating A/B tests, campaign lift, or other experiment methodologies. Proven ability to turn ambiguous data into clear, concise narratives for non-technical stakeholders. Strong problem-solving and critical thinking skills; comfortable challenging assumptions and asking “why”. Familiarity with CMS tools, marketing asset management, or merchandising platforms. Excellent communication and stakeholder management skills, particularly in cross-functional environments. #LI-AW1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 85,600.00 USD - 107,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $58k-88k yearly est. Auto-Apply 60d+ ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Operations internship job in Boston, MA

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly Auto-Apply 7d ago
  • Operations Budget Specialist

    Collabera 4.5company rating

    Operations internship job in Boston, MA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Operations Budget Specialist Location: Boston, MA 02116 Duration: 12+ Months (could go beyond) Job Responsibilities: • Act as central point of contact for managing the Marketing team's PO and invoice transactions utilizing the Self Service Purchasing (SSP) system. • Process & track organization's purchase order requests, check requests, receipts against POs & vendor set up, accurately and expeditiously • Support AST (high risk) transactions as directed • Accurately & consistently maintain team Excel expense trackers • Accurately follow expense mapping matrix to ensure correct coding of all transactions • Support monthly budget reconciliation process as directed • Create excel reports, primarily pivots, as needed • Manage interactions with vendor accounts receivable Qualifications Required Skills: • Prefer candidates with experience managing budgets or accounting or finance work that includes tracking, reconciling and reporting on estimated and actual expenses on a monthly/quarterly basis • Proven intermediate to advanced MS Excel skills • Candidate must display excellent customer service with a positive and professional attitude. • Ability to prioritize transactions and proactively manage anticipated volume increases at quarter end • Ability to self pace, managing responsibilities to 40 hour work week • Must be extremely comfortable working with online transactional systems, have excellent follow up and pro-active problem solving skills, and ability to self-teach via training documents • Attention to detail critical Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $75k-103k yearly est. Easy Apply 11h ago
  • Product Validation Co-op

    Sublime Systems

    Operations internship job in Somerville, MA

    Sublime is advancing a breakthrough, clean, efficient, low-waste process for manufacturing cement, the essential ingredient in the most-consumed human-made material on Earth: concrete. Replacing 200-year-old manufacturing methods that are reliant on kilns running hotter than lava, our near-ambient-temperature, electrochemical technology manufactures industry-accepted cement and critical minerals. We're partnering with leading general contractors, concrete producers, developers, and technology hyperscalers to deploy our clean, durable, beautiful Sublime Cement in infrastructure that is defining the future of clean construction. Backed by some of the world's largest cement producers, leading private investors, and the U.S. Department of Energy, we are assembling a talented, collaborative team that is "amped about cement" (pun intended) and committed to operating on the frontiers of material science, manufacturing, industry, construction, and commercial partnerships, to advance cement innovation that will endure for the next millennium. Position Overview This is an exciting opportunity to transform how the world makes cement. Sublime Systems seeks an undergraduate student interested in sustainability, materials, and construction. This role is expected to be hands-on, with a significant amount of time spent working in the concrete lab space, making various mixes and testing batch designs. Successful candidates will be results-driven, ambitious, organized, and able to thrive in a fast-paced environment with shifting priorities. The ideal candidate will have: -A strong sense for safety, organization, and attention to detail -Laboratory experience preferred (materials lab a plus) -Ability to make keen observations, recommend process improvements, and articulate findings -An interest in physical lab testing and the knowledge to generate and analyze data -Enjoy hands-on concrete work -Experience analyzing and presenting results to key stakeholders -Familiarity with ASTM, ACI, and AASHTO standards pertaining to concrete/cement Responsibilities include: Mixing and casting concrete samples in a lab Cleaning and organizing lab equipment and space Running physical and chemical characterization instruments on cement and concrete Strongly adhering to all safety standards Consistently perform various ASTM standards such as slump, air, unit weight, time of set, and several others Managing various large data sets and keeping track of multiple workstreams simultaneously Knowledge and Skill Requirements: Actively pursuing a degree in a STEM major Knowledge of and passion for applying engineering fundamentals to product design specifications and performance compliance Able to lift objects up to 50 lbs in quick succession Knowledge and ability to use lab equipment Knowledge of ASTMand ACI is a plus Ability to pay close attention to detail, focusing on accuracy and quality, without losing sight of the bigger picture. Balance, perspective, and a good sense of humor. Sublime Systems is proud to be an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to WorkIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Notice of E-VerifySublime Systems use E-Verify to confirm the identity and employment eligibility of all new hires.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $68k-119k yearly est. Auto-Apply 60d+ ago
  • AI Operations Specialist

    Northeastern University 4.5company rating

    Operations internship job in Boston, MA

    About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified . JOB SUMMARY The AI Operations Specialist will be responsible for the day-to-day management, monitoring, and operational support of the university's AI systems and data pipelines across various departments. This role is vital in ensuring AI solutions and their supporting data infrastructure function reliably, meet performance expectations, and continuously improve to deliver maximum value. The position requires expertise in MLOps practices, data pipeline operations, system monitoring, incident management, and continuous improvement of AI systems in production environments. This role is hybrid and in the office a minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success. *Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future MINIMUM QUALIFICATIONS Knowledge and skills required for this position are normally obtained through a Bachelor's degree in Computer Science, Information Technology, or related field; technical certifications in relevant areas (e.g., cloud platforms, MLOps, data engineering) preferred and a minimum of 3 years of experience in IT operations, with at least 1 year focused on AI/ML systems and data pipeline support. Experience with cloud platforms (AWS, Azure, or GCP) and their AI/ML and data engineering service offerings. Other necessary skills: MLOps Experience: Demonstrated experience in operationalizing and maintaining machine learning models in production environments, including deployment, monitoring, and lifecycle management. Data Pipeline Operations: Extensive experience maintaining and troubleshooting data pipelines built with tools like Apache Airflow, Prefect, cloud data services (AWS, Azure, GCP), and data processing frameworks (Spark, Kafka), ensuring reliable data flow for AI systems. System Monitoring: Proficiency in monitoring AI system and data pipeline performance, detecting anomalies, and implementing proactive measures to ensure system reliability and availability. Experience in troubleshooting, diagnosing, and resolving AI system and data infrastructure issues, with the ability to prioritize incidents based on business impact. Performance Optimization: Knowledge of techniques to optimize AI system and data pipeline performance, including resource allocation, scaling strategies, and performance tuning. Change Management: Experience implementing changes to production AI systems and data pipelines with minimal disruption, including testing, validation, and rollback procedures. Data Quality Management: Understanding of data quality principles and their impact on AI system performance, with the ability to identify and address data-related issues in processing pipelines. Documentation and Knowledge Management: Excellence in creating and maintaining operational documentation, runbooks, and knowledge articles for AI systems and data pipelines. Automation Skills: Ability to create and implement automation scripts and workflows to streamline routine operational tasks for both AI systems and data flows, enhancing overall system reliability. DevOps Practices: Familiarity with DevOps and CI/CD principles as applied to AI systems and data pipelines, including containerization, orchestration, and infrastructure as code. Security Awareness: Understanding of security best practices for AI operations and data handling, including access control, data protection, and vulnerability management. KEY RESPONSIBILITIES & ACCOUNTABILITIES System Monitoring and Incident Management Monitor AI system and data pipeline health, performance, and availability using established monitoring tools and dashboards. Detect, triage, and resolve incidents affecting AI systems and their data infrastructure, coordinating with technical teams as needed. Implement proactive measures to prevent recurring issues and minimize service disruptions. Operational Support and Maintenance Perform routine operational tasks to maintain AI systems and data pipelines, including model updates, data refreshes, pipeline maintenance, and system patches. Implement scheduled maintenance activities with minimal service disruption. Manage user access and permissions for AI platforms according to security policies. Performance Analysis and Optimization Analyze AI system and data pipeline performance metrics, identify bottlenecks and inefficiencies, and implement optimizations to improve response times, data flow, accuracy, and resource utilization. Monitor for model drift and data quality issues, coordinating retraining or pipeline adjustments when necessary. Documentation and Knowledge Management Create and maintain comprehensive operational documentation, including runbooks, standard operating procedures, and knowledge base articles. Document system configurations, data pipeline dependencies, and recovery procedures to ensure operational continuity. Continuous Improvement and Automation Identify opportunities for process improvement and automation in AI operations. Develop and implement scripts and workflows to automate routine tasks, reducing manual effort and minimizing human error. Contribute to the evolution of MLOps practices based on operational experience and emerging best practices. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 111S Expected Hiring Range: $86,490.00 - $122,163.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
    $86.5k-122.2k yearly Auto-Apply 60d+ ago
  • Operations Specialist

    Encore Fire Protection 3.9company rating

    Operations internship job in Needham, MA

    Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Where You Fit In: Our continued growth and success have created the need for an Operations Specialist working out of our Needham, Massachusetts office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective. The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details. What you'll be doing: Manage and oversee the service delivery for specific product lines Review scope of work and service contracts to ensure accuracy Match billing with contract quotes and be able to notice even the smallest differences Investigate scope of work performed with billing discrepancies Communicate with customers on daily basis with invoice changes Maintain focus on executing end of month billing cycle What You'll Need to Succeed: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive Prior experience in a service business or scheduling position Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills Ability to work under pressure and meet deadlines What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $65,000 - $80,000 per year. Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer. We consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-EJ1
    $65k-80k yearly Auto-Apply 23d ago
  • Intern, Capital Strategy and Business Services

    The RMR Group 3.7company rating

    Operations internship job in Newton, MA

    The Capital Strategy and Business Services Intern will support The RMR Group's Senior Living Asset Management team with capital deployment, reporting, and analysis. This individual will gain exposure to the life cycle of an asset while gaining expertise in the senior living and healthcare real estate industry. Responsibilities * Evaluate short-term and long-term capital needs, monitor costs and schedules, and generate essential reporting updates. * Analyze operating results and develop business plans that maximize revenue, control costs, and optimize portfolio value. * Liaise with operators and asset management team regarding capital requests, progress, and reporting. * Maintain detailed database of key renovation, redevelopment, and capital projects. * Assist in research and analysis to create spend targets that align with strategic return goals. * Gather, arrange, and format data to assist with AI integration project/workflow capital process. * Complete ad hoc analysis and special projects for asset management team. * Provide reception desk coverage on a rotating basis. Qualifications * Demonstrated interest in commercial real estate. * Successful completion of several courses in finance, economics, or real estate. * Confident self-starter and quick learner who requires minimal supervision, is comfortable with ambiguity, and highly adaptable. * Ability to work independently as well as collaboratively within a team. * Strong quantitative skills, along with excellent written and oral communication abilities. * Currently enrolled as a student at an accredited college or university. * Minimum GPA of 3.0. * Proficiency in Microsoft Office, particularly Excel and PowerPoint. * Previous office experience is a plus. * Not eligible for course credit. Total Rewards Interns working at least 21 hours per week are eligible to participate in our 401(k) plan. The estimated compensation range for this position is $23 to $30 per hour. RMR considers several components including an individual's skills, qualifications, experience, internal equity, and market data. Company Overview The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986. RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values: * Integrity at Our Core. * Perform Passionately and Effectively. * Inspired Thinking. * Like We Own It. * Power of We. * Mutual Respect. Visit our website to learn more about what makes The RMR Group a rewarding place to build a career. Follow RMR on LinkedIn and Instagram @thermrgroup. The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.
    $23-30 hourly Auto-Apply 25d ago
  • Building Maintenance & Operations Specialist

    Medical Information Technology 4.8company rating

    Operations internship job in Westwood, MA

    Full-time Description At MEDITECH, we take a lot of pride in our beautiful offices. The primary role of this position is to assist with many various and critical facility management duties. Building Maintenance & Operations Specialists are responsible for the upkeep, maintenance, and security of MEDITECH buildings and grounds. As a member of the General and Administrative team, your job would involve: Performing preventative maintenance, utilizing hand tools, power tools, ladders, chemicals, motorized equipment, lifts, etc. Repairing and troubleshooting a variety of facility systems including; mechanical systems, plumbing and electrical systems, energy management/card access, fire alarm systems, and other general facility systems, acknowledging and following the proper use and safety procedures of all equipment (including chemicals) that are owned by MEDITECH Day to day project work Electrical and plumbing Housekeeping General facility maintenance Conference/training room setup General facility security Phone, data, PC and network troubleshooting Purchasing, shipping and receiving activities Snow removal Providing and maintaining building security Providing assistance to Corporate Solutions as needed Ability to work overtime and holidays. Shifts available: Weekdays, Monday - Friday 6:00 AM to 2:30 PM Weekdays, Monday - Friday 2:00 PM to 10 PM Weekdays, Monday - Friday 10:00 AM to 6:30 PM Weekend Nights, Friday, Saturday and Sunday 7:00 PM to 7:00 AM Weekend Days, 7:00 AM to 7:00 PM Requirements Possession of a trade license(s) preferred, high school degree, associate degree, or applicable work experience (5+ years preferred) Handy person experience preferred Ability to effectively communicate Ability to troubleshoot in many different areas Exceptional project management and organizational skills Strong analytical skills and mechanical aptitude Ability to work independently Ability to provide on-call support Ability to frequently move various pieces of equipment weighing anywhere from 50 pounds up to a couple of hundred pounds Ability to constantly work in outdoor weather conditions Ability to reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl General knowledge of PC and e-mail functions. Hiring salary range: $47,700- $60,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $47.7k-60k yearly 60d+ ago
  • Operations Specialist III

    Eastern Bank 4.6company rating

    Operations internship job in Medford, MA

    The Operations Processor III performs various functions within the Lockbox Department. This is a Full-Time Onsite Position Monday-Friday 9:00AM - 5:30PM Primary Job Responsibilities: Handles advanced responsibilities and specialized functions within the department. Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards. Responsible for data entry of detailed payment information from remittance documents according to customer specifications. Additional Job Responsibilities: Scan high volumes of documents and monitor scanning equipment. Assign, coordinate, and monitor work processing. Open, sort, and balance customer remittances per bank/customer procedures and deadlines. Use an adding machine to balance transactions and label batches. Review and process returns, complete Return Item Notification forms. Prepare manual deposits for payments without documents. Prepare checks for data entry processing. Sort customer payments and transactions per specifications. Review and prepare counterwork for processing. Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation. Record daily production and submit Employee Production Report to Manager. Ensure compliance with Federal/State regulations including BSA/AML and bank policies. Assist with other/additional duties, responsibilities, tasks, and/or projects as required to support business needs. Qualifications: Strong manual dexterity, attention to detail, and organizational skills. Basic adding machine proficiency Effective communication and ability to follow directions. Must be able to work in a fast-paced environment. Flexibility to perform various clerical tasks and shift between duties. Ability to meet deadlines independently and collaboratively. Willingness to work a flexible schedule as needed. Physical Demands/Conditions: Regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel, bend, and reach. Use of office equipment: computer, telephone, calculator, fax. Occasionally lift/move up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.
    $46k-61k yearly est. Auto-Apply 60d+ ago
  • Specialist, Claim Operations

    Travelers Insurance Company 4.4company rating

    Operations internship job in West Bridgewater, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $45,400.00 - $74,900.00 **Target Openings** 1 **What Is the Opportunity?** Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. **What Will You Do?** + CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. + CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. + CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. + DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. + FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. + May require lifting items up to 20 pounds (occasionally). + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. + ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. + ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. + CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. + COMMUNICATION SKILLS: Verbal and written communication skills. + JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. + RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. **What is a Must Have?** + High School Diploma or GED. + 1 year of service-related work experience OR Bachelor's Degree. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $45.4k-74.9k yearly 9d ago
  • Deposit Operations Specialist/FT Onsite/Nashua

    Triangle Credit Union 3.8company rating

    Operations internship job in Nashua, NH

    Role: To support the financial management and operations of the credit union through maintenance of records and reports. Performs relatively straight forward, routine tasks as directed within the Operations department. Essential Functions & Responsibilities: - Automated Clearing House (ACH): (primary and backup) Perform daily exception processing, stop payments, written statements of unauthorized debt (WSUD), process death alerts, death certificates, reclamations and allocations. - Share Drafts: Daily processing of share draft exceptions. Review checks over $10,000 for proper signature. Report checks over 100K to management daily. Process forgery claims and various check adjustments. Post necessary journal entries and perform monthly reconciliation to the general ledger - ATM Deposit Processing: Daily processing of member and non-member deposits through TCU owned ATMs and ITMs. - ACH Origination: Create and release ACH Origination batches of routine transactions, such as; loan payments, dealer funding, tuition, and payroll. Set up and maintain new business ACH requests and upload business batches for origination when necessary. Direct Loan Payment Processing (DLPA) - Remote Deposit Capture (RDC): Daily processing of member deposits initiated on-line, weekly review of RDC memberships no longer in good standing, respond to branch requests to add or remove RDC from a membership. - Fed Returns: Daily processing of deposited checks returned by the Federal Reserve for various reasons. Perform monthly reconciliation to the general ledger. - Courtesy Pay (CP): Weekly addition of CP for qualifying memberships, weekly removals, and notifications to members. Respond to management requests to remove or add the product, as needed. - Compliance: Create, maintain, and periodically review procedures for all assigned tasks . Maintain knowledge of current rules and regulations associated with responsibility. - Other duties as needed including but not limited to Shared branching adjustments, assisting with reporting and providing backup coverage as needed. Knowledge and Skills: Experience One year to three years of similar or related experience. Education A high school education or GED. Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Other Skills Detailed oriented and organized. Must be able to Work independently, and have good communication skills. Computer proficiency. Processing experience preferred. Physical Requirements Work Environment Office work and remote hybrid possible Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at ************ for other options to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
    $49k-58k yearly est. Auto-Apply 60d+ ago
  • Digital Seeds Business Requirements Intern

    Corteva Agriscience 3.7company rating

    Operations internship job in Johnston, RI

    Who are we, and what do we do? At Corteva Agriscience, you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind. Grow what's next. Grow your future. Join our fast-paced Farming Solutions & Digital organization that uses leading edge technologies and design practices to accelerate Corteva Agriscience Research & Development (R&D). As a Digital Seeds Business Requirements Analyst intern you must be passionate and curious about technology and the desire to succeed. You will have a unique opportunity to learn, grow, and expand your knowledge of digital solutions. You must have a strong drive for excellence, excel in using creative approaches to solving complex problems, and possess an innovative mindset. What You'll Do: Collaborate with the Digital Seeds platform team to create project and process documentation - revising, renewing or writing templates, artifacts and/or presentations for a variety of audiences Develop methods and/or artifacts to communicate complex technical information to a variety of audiences in a clear and concise manner Create high-level system wireframes, interview users, create process flow maps, and develop personas to provide clarity on overall digital ecosystem requirements and connections Drive the creation of comprehensive project component specifications in partnership with domain and/or project analyst for a Software Engineering, Data Science, and Data Engineering development team What Skills You Need: Must be enrolled in a bachelor's degree program or AA certification in computer science, information technology, ag science, marketing, communications, business analyst emphasis or related field Comfort with the unknown, asking questions, and being inquisitive Ability to dive in, position yourself for success by building relationships, learning quickly, and trying new things Possess excellent requirements gathering and problem-solving skills with attention to detail A confident speaker; able to articulate messages well in small to medium size groups Ability to handle conflict and approach negotiations in a diplomatic but confident manner Experience prioritizing and breaking down complex requests into small chunks Knowledge of plant breeding/ag industry encouraged Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws. Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
    $36k-44k yearly est. Auto-Apply 60d+ ago
  • Account Operations Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Operations internship job in Dighton, MA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, sign off vehicles and ensure effective operational flow. The role consists of 95% outside work. Job Responsibilities: * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 44d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Operations internship job in Boston, MA

    The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: * Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. * Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. * Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. * Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. * Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. * Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. * Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: * 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. * Experience driving projects from scoping through delivery with cross-functional stakeholders. * Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. * Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. * Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. * A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. * You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: * Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). * Familiarity with additional messaging channels such as RCS and WhatsApp. * Experience collaborating with industry groups and applying evolving compliance guidelines. * Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
    $64k-97k yearly est. Auto-Apply 52d ago

Learn more about operations internship jobs

How much does an operations internship earn in Somerville, MA?

The average operations internship in Somerville, MA earns between $29,000 and $50,000 annually. This compares to the national average operations internship range of $25,000 to $43,000.

Average operations internship salary in Somerville, MA

$38,000

What are the biggest employers of Operations Interns in Somerville, MA?

The biggest employers of Operations Interns in Somerville, MA are:
  1. Wayfair
  2. RippleMatch
  3. Mendix
  4. Confluent
  5. Consigli Construction Co.
  6. ALL ENERGY CORP
  7. Accor North America, Inc.
  8. Formlabs
  9. Longroad Energy
  10. Bracebridge Capital
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