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Job Title: MSP Dispatcher Employment Type: Full-Time, Non-Exempt Salary Range: $23-$32 per hour DOE Reports To: Service Delivery Supervisor We are seeking a highly organized and detail-oriented Dispatcher to join our team. This role is critical in ensuring efficient service delivery within a Managed Service Provider (MSP) environment. The MSP Dispatcher will manage and prioritize all incoming service requests-including alerts, SOC notifications, proactive maintenance tickets, and client-reported issues-while coordinating resources to meet service level agreements (SLAs) and maintain exceptional customer satisfaction. In addition to dispatching responsibilities, this position will involve running reports on ticket metrics, assisting with administrative tasks, and supporting operational workflows to improve efficiency across the service desk. Key Responsibilities Service Desk Ticket Management: Monitor and triage all incoming tickets from multiple sources (ticketing system, email, phone, automated alerts). Categorize and prioritize tickets based on urgency, impact, and SLA requirements. Scheduling & Dispatching: Assign tickets to appropriate technicians based on skill set, availability, and location. Coordinate on-site visits and remote support sessions as needed. Communication: Act as the primary point of contact for clients regarding scheduling and ticket status updates. Provide clear instructions and expectations to technicians for each assignment. Reporting & Administrative Tasks: Generate and analyze reports on ticket metrics, SLA compliance, and resource utilization. Assist with documentation, workflow improvements, and other administrative duties as assigned. Workflow Optimization: Track ticket progress and escalate issues when necessary to ensure timely resolution. Maintain accurate documentation and ensure proper ticket closure. Qualifications Strong organizational and multitasking skills with attention to detail. Excellent verbal and written communication abilities. Proficiency with Microsoft tools (e.g., Outlook, Teams, Excel, Word) is essential. Willingness and ability to learn new platforms and technologies quickly. Familiarity with PSA tools such as Halo PSA is a plus but not . Knowledge of cybersecurity best practices. Basic understanding of IT terminology and troubleshooting processes. Ability to thrive in a fast-paced environment and manage competing priorities. Preferred Experience Previous experience in an MSP or IT service environment. Knowledge of ITIL principles and service desk operations. Customer service background with strong problem-solving skills. Compensation & Benefits Competitive hourly rate ($23-$32 DOE). We provide a comprehensive benefits package designed to promote the health, well-being, and financial security of our team members, including: Health Coverage: Medical insurance with 50% coverage for dependents. Retirement Savings: SIMPLE IRA with company match up to 3%. Paid Time Off: Generous PTO policy, paid holidays, and sick leave. Professional Development: Access to training programs, certifications, and tuition assistance. Career advancement opportunities including but not limited to service desk lead, technical roles, as well as project management opportunities. Health & Wellness Stipend: $300 annually for gym memberships, fitness equipment, mental health apps, or other wellness-related expenses. Personal Phone Stipend: $25/month to support MFA requirements. Flexible Work Options: Fully remote position for optimal work-life balance. Work Conditions Work Environment: Fully remote position requiring reliable high-speed internet and a quiet, professional workspace. Schedule: Standard business hours with occasional flexibility to accommodate urgent client needs or after-hours alerts. Equipment: Company-provided computer, monitors, keyboard, and mouse; employee must maintain equipment in good condition and ensure secure setup. Communication: Frequent interaction via email, phone, teams and video conferencing; ability to maintain responsiveness throughout the workday. Travel: No regular travel ; occasional in-person meetings or training may be requested. Physical Requirements Ability to remain in a stationary position (e.g., seated at a desk) for extended periods while working on a computer. Frequent use of hands and fingers for typing, and mouse navigation. Visual acuity to view computer screens, read digital and printed materials, and identify details in reports and tickets. Ability to communicate clearly via phone, video conferencing, and email. Occasional lifting of items up to 10 lbs (e.g., office supplies or small equipment) if needed. Onboarding Process Initial Setup: Company-provided equipment (computer, monitors, keyboard, mouse) will be shipped prior to your start date. Orientation: Virtual onboarding sessions to review company policies, tools, and workflows. Training: Hands-on training with our ticketing system, Microsoft tools, and MSP platforms. Shadowing: Opportunity to shadow experienced team members to learn best practices for dispatching and ticket management. Support: Ongoing access to documentation, training resources, and a dedicated point of contact for questions during your first 90 days. CyAs Tech is committed to creating an inclusive environment and is proud to be an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, marital status, medical condition, genetic information, military or veteran status, disability, pregnancy, reproductive health decisions, or any other protected status under applicable law. Requirements: Must be able to pass a DOJ/FBI background check (conducted post-offer in compliance with California Fair Chance Act). Must be authorized to work in the United States and physically located within the U.S. (required by law for this position). Other duties may be assigned as needed. Disclaimer: This job description is intended to provide a general overview of the responsibilities and qualifications for the MSP Dispatcher position. It is not an exhaustive list of all duties, responsibilities, or requirements. Duties, responsibilities, and activities may change at any time with or without notice as the company grows, technology evolves, or business needs shift.

Professor Gatsby's Heating & Cooling in West Berlin, NJ is looking to hire a part-time Weekend / Night Shift Service Dispatcher to answer after-hours phone calls and schedule appointments between customers and on-call technicians. Are you a dependable worker with strong organizational skills? Do you want the opportunity to excel in a customer service role? If so, please read on! This office position earns a competitive wage of $15 - $17 per hour, depending on experience. Our part-time Weekend / Night Shift Service Dispatchers have the potential to work remotely after completing the first month of training in the office. If this sounds like the right customer service opportunity for you, apply today! ABOUT PROFESSOR GATSBY'S HEATING & COOLING We have been delivering first-rate HVAC services and products at affordable prices to Turnersville NJ and the surrounding cities including Southern Jersey, Washington Township, Sewell, Turnersville, Glassboro, Clayton, and Williamstown. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to serve their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise. Our highly trained technicians love what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs. A DAY IN THE LIFE OF A PART-TIME WEEKEND / NIGHT SHIFT SERVICE DISPATCHER In this service dispatcher position, you are prompt and professional as you handle the after-hours needs of our customers. In this role, you answer phone calls, respond to customer needs through email, and schedule appointments with customers. Additionally, you take great care to maintain an organized system, including documenting and recording the correct services and keeping track of account changes. As a vital component to our office staff, you eagerly step in and assist with other miscellaneous office duties as needed. Whether answering customer questions or scheduling appointments, you feel great about your professional contributions to the success of our HVAC company! QUALIFICATIONS Customer service experience Excellent phone skills including fielding inbound and outbound customer and technician calls Are you someone who loves to talk on the phone? Do you have great communication skills? Are you a problem solver? If yes, you might just be perfect for this office position! WORK SCHEDULE This part-time position typically works from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends. There is flexibility with multiple shifts available. ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM? If you feel that you would be right for this office job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 08091

Make a Difference in Recovery Journeys For over 60 years, HopeLink Behavioral Health (formerly PRS) has empowered individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through quality services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can thrive. Position Summary: The Dispatcher is responsible for coordinating responses to behavioral health emergencies across the Commonwealth through the state issues data platform. Dispatchers coordinate with PSAPs, mobile teams and hubs, and with the call center to ensure the efficient response to a behavioral health crisis. WHAT WE OFFER: Meaningful Work: Make a real difference in the lives of others. Competitive Salary: $55K Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement. Supportive Environment: Join a dedicated team committed to providing high-quality care. SCHEDULE & LOCATION: This is a 100% REMOTE position and requires 40 hours per week, 7:30am - 3:00pm, EST Weekends and Holidays are Required! PRIMARY DUTIES: Receive and process behavioral health emergency care coordination requests with PSAPs and mobile hubs. Monitor and provide technical support to mobile teams dispatching across the Commonwealth. Provide standardized safety checks with mobile teams who are in the field and coordinate with PSAPs regarding the dispatch of mobile teams in the field. Monitor the data platform for request for mobile teams and monitor regional Microsoft Teams applications for communications regarding dispatch. Coordinate with PSAPs regarding available resources for co-response Update state data platform with case updates and dispositions. Provide a safe environment for staff to self-disclose, seek consultation, and appropriately address concerns. ESSENTIAL COMPETENCIES: Adaptability to changes in environment and situations Strong and effective communication skills and accepts criticism and feedback Dependability by following instructions, responds to management direction and keeps commitments Meets attendance punctuality guidelines Maintains emotional self-awareness and manages relationships positively Focuses on solving conflict, not blaming and building interpersonal relationships Contributes to building a positive team spirit and exhibits objectivity and openness to others' views QUALIFICATIONS: High School Diploma or GED Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction Experience in telephonic and text crisis management and call center environment. Demonstrated experience in a PSAP or similar environment. Awareness of or experience in the mental health substance abuse treatment systems in Virginia. Ability to exercise excellent independent judgment with minimal direct supervision. Excellent oral and written communication skills, Spanish-speaking bilingual skills a plus The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position. Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion 'Where Hope Meets Help.' HopeLink is an Equal Opportunity Employer

Inside Sales/Dispatcher- Remote Capability A&L Plumbing, Heating, and Cooling Inc. means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1975, we're recognized for our integrity and excellence in service. We are currently looking for an Inside Sales/Dispatcher to join our Team in person or remotely! Job Description: This is a remote/hybrid position. This person will wear multiple hats. They will be Dispatching and providing our customers with excellent Customer Service while selling our products . This position will be the front line of support for customers, helping to ensure that they are satisfied with our products, services, and features. Some of the duties will include maintaining the Service & Install Technicians daily schedules, scheduling return trips with customers when parts are in, maintaining the on-call schedule for service technicians, keeping customers apprised as to the company schedule and requested lead-times, and maintaining the customer database with current information. Clear and concise communications with department managers, employees, and company customers, will be necessary throughout the daily routine. Pay Range: $26.00/hr.-$31.00/hr. - Depending on Experience Benefits: Medical, Dental and Vision is paid at 50% for the Employee LTD 100% paid by Employer Life Insurance $50K paid by Employer 401k 5% match after 6 months Birthday Bonus (equivalent to 8 hrs. pay) Vacation (2 weeks first year, 3 weeks 1-4 years and 4 weeks 5+) Sick time (40 hrs. for FT employee's) Bereavement (3 days) Tuition Reimbursement ($500/year) Maternity and Paternity Leave Required Qualifications: Advanced customer service skills Previous HVAC experience Inside sales Ability to multi-task Organized Computer skills Microsoft office suite at an intermediate proficiency 1-2 years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Qualifications Desired: Working knowledge of HVAC & Plumbing industry 2+ years HVAC & Plumbing Dispatcher experience 2+ years Dispatching experience Experience using Service Titan

Company Mission Clean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just how realistic and attainable that goal is with natural gas fuel. Our mission is to create a healthier planet by eliminating carbon emissions in the transportation and dairy industries. Come join the team that is changing the way North America fuels transportation. Benefits Offered - 401K, Medical, Dental, Vision, Life, AD&D and more. The salary range for this position is $47,840 to $52,000. Must be able to work weekends: Wednesday through Sunday, 3:00 pm to 12:00 am PST. You can work remotely if you live far from our headquarters in Newport Beach. Essential Duties and Responsibilities Responsible to receive, evaluate and manage emergency or non-emergency service requests from customers, technicians or sites through different communication channels. Ability to communicate and prioritize issues surrounding the equipment at each location. Ability to establish priorities, use independent judgment and escalate critical matters to appropriate parties or management when necessary. Follow standard operating procedures to ensure that all actions conform to the protocols set within the Call Center guidelines and/or the customers contracted service level agreements (SLA). Must be empathetic and calm under pressure. Be able to understand and accurately communicate the situation and level of urgency to the technician or field management. Have the ability to function within Field Service and Customer Relationship software. Display strong multitasking, computer and data entry skills. Have strong phone communication skills. Communicate effectively, verbal and written. Effectively write professional emails, texts and chats. Be well versed, cordial and communicate professionally at all times. The position may work onsite or remote during regular business hours, after hours, weekends and some holidays within a 24/365 Call Center. Periodic travel - 10%-25% to local CNG and LNG stations. Demonstrate forward-thinking skills to create a win-win for all stakeholders. Other duties as assigned. Skills: Experience dispatching and an understanding of mechanics and compressor operations. Must possess a strong work ethic and must be extremely detail oriented. Strong typing skills (at least 45-50 wpm) and familiar with Microsoft Dynamics programs, Field Service Operations. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience College degree and 3 years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Proficient in Microsoft Office applications. Previous experience with dispatching, field service or maintenance management systems is a plus. Certificates, Licenses, Registrations Certified Training will be provided and is a requirement. Competencies To perform the job successfully, an individual should demonstrate the following behaviors: Quality: Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean work space, company equipment and company vehicles. Safety is a high priority; performs job safely. Communication: Communicates clearly, concisely, effectively, professionally and timely. Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided. Teamwork: Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions. Persistence: Develops workable alternatives and solutions. Exhibits persistence in following assignments through to completion. Promotes process improvements. Reliable: Responds in a timely manner. Is honest, ethical, value-driven and trustworthy. Keeps commitments made, completes assignments and meets deadlines. Accountable--Takes responsibility for own actions and performance. Meets attendance and punctuality guidelines. Available and accessible. Entrepreneurial: Takes initiative and appropriate action. Is engaged and committed to achieving the company's mission. Pursues better ways to get things done and takes appropriate risks. Keeps up to date with competitor information and market trends. Controls costs and thinks in terms of profit, loss and added value. Is committed to the satisfaction of customers. Leadership: Provides clear direction around a vision. Creates actionable plans and is proactive & anticipatory. Demonstrates innovative approaches and solutions. Is an example for employees and others. Accepts responsibility for individual and team performance. Makes appropriate and timely decisions and takes action on decisions. Sets clear and reasonable performance expectations. Motivates and empowers others. Delegates tasks appropriately. Recruits staff of a high caliber. Provides feedback to subordinates that is timely and direct. Recognizes subordinates for their contributions and effort. Encourages continuous growth and learning in others. Shows respect for others and their ideas. Helps others manage through change. Passion: Is excited and creates enthusiasm about the company's future. Promotes a sense of company pride. Displays sense of pride in the department and its contributions. Displays passion for the job. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Always practice good judgment and refer to the safety guidelines. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Always practice good judgment and refer to the safety guidelines. The noise level in the work environment is usually moderate

Field Services Administrator-Dispatcher Operating Company: Environmental Solutions Group - 3rd Eye Reports to: Field Service Manager Department: Field Service This position will be responsible for receiving incoming calls, creating service tickets based on incoming call request, managing incoming service tickets, completing job estimates, and requesting purchase orders for customers, for multiple Environmental Solutions Group (ESG) Operating Companies. This person, additionally, will be handling various tasks and providing support for the site leadership team, including but not limited to general site and office duties. ESSENTIAL JOB FUNCTIONS INCLUDE: Receives incoming calls, transfers to appropriate extension and provides requested information. Create service tickets for multiple ESG Operating Companies; Heil, 3rd Eye and Marathon. Manage incoming service ticket request, scrubbing ticket data and ensuring ticket hygiene for proper service request fulfillment. Creating field service estimates based on service ticket request, following Technical Service standard job estimates practices. Contacting customers for purchase order request to full-fill service dates. Develops and maintains basic administrator knowledge of phone system and makes changes as required. Maintains mailboxes and extensions as needed. Arrange travel for tech services team members. Managing the office supply inventory and placing orders for items per the schedule. Attendance at work, including presence at work during regular working hours, or other schedule as assigned by the department manager, is essential. Acceptance of overtime assignments may be required in order to meet goals and objectives. Performs other related duties as required and assigned. JOB SPECIFICATIONS: High school degree required. A Bachelor's degree is preferred. 3 to 5 years' experience required. Prior knowledge of the database, quote system and ticket system that the Technician teams use required. Prior experience providing estimates for service required. Excellent oral and written communications skills, including a clear and courteous speaking voice. Ability to handle multiple incoming calls in a calm, courteous and efficient manner. Basic business and clerical skills needed. Proficient computer skills in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) at the intermediate to expert level required. Ability to maintain complete confidentiality regarding incoming calls and other information received during the course of employment. Experience in a rapidly growing and changing environment is important. Strong interpersonal skills with the ability to establish and maintain effective working relationships with individuals at all levels within the organization. Strong organizational skills with great attention to detail. Ability to quickly adapt in a fast-paced high-energy environment. Ability to multi-task. Requirements: Education: Requires a High School diploma or GED. Knowledge: Requires ability to understand general arithmetic; ability to write in an understandable manner; understand verbal or written instructions; ability to read and understand instructions, lists and billing materials; use PC based applications, including Mainstar, Outlook, and Microsoft Office, knowledge normally acquired through high school or equivalent experience. Mental: Requires normal attention with periods of high concentration intermittently to operate machinery approximately 50% of time. Physical: Requires sitting/standing approximately 95%, lifting to 40 pounds approximately 5% of time. Audible Demands: Requires ability to follow verbal instructions and to hear for safety purposes. Visual: Requires the ability to visually observe essential functions for satisfactory job performance and safety; color and depth perception required. Environmental: Involves exposure to plant environments with the presence of dust, fumes, noise, and fluctuating temperatures due to lack of climate control. Note: Supersedes All Preceding s: The above is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of job functions or requirements. KNOWLEDGE, SKILLS, AND ABILITIES: Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - to be performed with a professional demeanor and that all participants be held accountable to this high standard. Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports in Microsoft Word, PowerPoint and Excel. Listens to understand input, feedback and concerns. Provides complete information in an open, honest and straightforward manner. Responds promptly and positively to questions and requests. Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others. Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business. Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner. Terex Overview: At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $5 billion publicly traded global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us! Additional Information: We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision. Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Why Sonic? Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone. Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another. Join a community-minded company that empowers the growth of a better internet - one home, one business, one employee at a time. Pay Range: $20/hour + Quarterly Profit Sharing Benefits/Perks: Competitive pay and performance-based incentives Full Benefits package (medical, dental, vision, 401k, profit sharing, and more Paid training Collaborative team culture in a dynamic working environment Career advancement opportunities Extended education opportunities Company Paid Pregnancy/Bonding Leave Position Summary: Field Service Dispatchers work with end users to ensure appropriate scheduling times and timely arrival of Field Service Technicians. Field Service Dispatchers schedule site visits, coordinate Field Service Technician visits and organize the dispatch calendar. Position Type/Expected Hours of Work: Field Service Dispatcher is a full-time (40 hours per week), non-exempt/hourly position. Occasionally, overtime is necessary to deliver outstanding customer service. This can be performed fully remote. Essential Duties: Have proficient understanding of dispatch and workflow software. Communicate locations and duties to Field Service Technicians. Promptly answer internal dispatching requests as well as end-user scheduling or rescheduling requests. Promptly and courteously respond to customer dispatch questions and reply to voicemails and email in a timely manner. Make outbound phone calls to Field Service Technicians and end-users to discuss service and dispatching needs. Maintain and provide up-to-date insurance paperwork to property management and the Field Service department. Ensure that all assignments have been successfully completed each day. Ensure that the site visits within the dispatch calendar are fulfilled on a daily basis. Communicate proactively and effectively with all Sonic workgroups. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills and Abilities: Language Skills - Ability to read and write. Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Computer Skills - Ability to type and use a computer. Physical Demands: While performing the duties of this job, the employee is constantly required to sit; key/type. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

SAFETY The Dispatcher (Safety and Security) will be responsible for maintaining operational control of communications for the Atlanta Public Schools Telecommunications Call Center. Responsible for operating various sophisticated technological equipment, monitoring life safety systems, processing and dispatching emergency & non-emergency calls, among other duties as assigned by management. Serves as a major artery to the APS body, as the alarm monitoring center is from where information is collected and disseminated District-wide. The call center is a manifold operation, serving as an emergency operations center, a technical support center, a monitoring center, and a customer service call center. The dispatcher is required to perform in each of those capacities while demonstrating optimal customer service skills. The call center 24/7, 365 days of the year; therefore, the dispatcher must be able to perform shift work, including holidays, weekends, mandatory overtime, and serve in an on-call rotations capacity. MINIMUM REQUIREMENTS EDUCATION: • High School Diploma or GED required. • Associate's degree preferred. CERTIFICATION/LICENSE: • Georgia Peace Officer Standards and Training (POST) certification required within the first 6 months of employment. • Must be able to maintain certifications required by standard operating procedures and state law. WORK EXPERIENCE: • 3 years of call center work experience in law enforcement, security environment or customer service required. KNOWLEDGE, SKILLS & ABILITIES • Knowledge of the Public Safety Board of Education Radio System. • Considerable knowledge of operations of governmental departments and procedures. • Governmental and departmental policies, and applicable state and local rules and regulations. • Strong understanding of factors relating to crisis intervention and calming techniques. • Proficiency in working within deadlines and report preparation. • Requires proficiency in Microsoft Office, Microsoft Outlook, utilization of internet search tools and Intranet, and other office equipment such as incident reporting software, fax, copiers, and scanners. • Use a computer to analyze crime information; enter, compile, and maintain statistics; prepare a variety of reports; compose routine correspondence. • Requires extensive communications (verbal and written) with internal stakeholders. • Ability to effectively operate, by sight and sound. Must be able to work independently and be comfortable problem solving using sound judgment while not compromising the policies and procedures of the organization; actions will impact others directly and indirectly. • Must be able to work flexible hours, evenings and staggered shifts, holidays and weekends and/or in emergency situations; required to work overtime including evenings and weekends as assigned by the Chief/supervisor to provide maximum security coverage. • Ability to apply critical thinking skills in rendering solutions to various issues. • Ability to communicate and interact well with school personnel, other law enforcement, emergency agencies and general public. ESSENTIAL DUTIES • Dispatches to Atlanta Public Schools' officers and other part-time law enforcement officers, contracted security and other civilians using an 800 MHz Public Safety Communications System. • Dispatches emergency personnel to calls for service according to standard operating procedures. • Interviews callers and process requests for service to include recording information with accuracy and completeness using the proper reporting system. • Receives, assesses, and prioritizes incoming calls to include emergency calls to determine how best to meet the needs of the customers. • Processes, enters, retrieves, and transmits accurately Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) entries and inquiries, abiding by policies and procedures mandated by NCIC and GCIC. • Demonstrates proficiency in working within deadlines and report preparation. • Types and files reports as required. • Continuously monitors life safety systems (fire and burglar alarms), and operates surveillance systems and security access control systems with proficiency. • Assists with identifying and maintaining most current information in databases as required by the department. • Reports inaccuracies identified or malfunctioning equipment in a timely manner. • Creates trouble tickets for customers when needed. • Maintains constant awareness of assigned units, locations, and status; conducts status checks to ensure safety of officers as often as ordered in the standard operating procedures manual. • Maintains familiarity with all emergency procedures and notification processes; anticipate and prepare for activation of contingency plans due to unforeseen occurrences. • Ensures that the supervisors and applicable resource officers and other District personnel are informed of all violations. • Maintains a strong relationship with Atlanta Police Communications 9-1-1 Center other public safety personnel as needed. • Assists in providing information to other law enforcement agencies with incidents involving local criminal activity that may impact the safety of students, employees or citizens. • Maintains and submits log-sheets to supervisor related to activities that may include police reports, activity logs and time sheets and maintains all training hours. • Contacts Principals, facilities services and other supervisors to report problems with buildings or communicate critical information as it relates to emergencies. • Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed. • Performs other duties as assigned by an appropriate administrator or their representative. COMPENSATION Hourly: $19.60 PHYSICAL ABILITIES AND WORKING CONDITIONS The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students. Vision: See Additional Work Conditions & Physical Abilities Section. Hearing: Speech: Upper Body Mobility: Strength: Environmental Requirements: Mental Requirements: Remote Work Requirements: Additional Work Conditions & Physical Abilities: Must pass criminal history and background investigation and psychological test. Must not have any open administrative investigations. The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.

Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties Provide customer service excellence with each and every call. Politely answer emergency and non-emergency calls and document important information. Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed. Prioritize and organize calls according to urgency. Providing customers with pricing information and respond to any queries they may have. Maintain records and Process customer payments. Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor. Other duties as assigned. Qualifications, Education, Experience High School Diploma or Equivalent Excellent communication and interpersonal skills. Ability to answer multiple phone calls in a busy setting. Ability to have a professional demeaner and phone etiquette. Ability to address problems and requests by transmitting information or providing solutions to the team. Ability to read and write in English. Bilingual is a plus Accurate data entry. Computer literate. Knowledge of Tow book software a plus! Ability to work Days, Nights and Weekends Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered: Two medical plans Two dental plans Vision Employer paid Life and AD&D Voluntary Insurance plans 401(k) Plan Short Term Disability Long Term Disability Holiday Pay PTO Employee Assistance Program Sign on Bonus Employee Referral Bonus EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation. WHAT YOU'LL BE DOING: Environment, Health & Safety * Conducts business in compliance with all Environmental Health & Safety Policies. * Conducts periodic safety meetings as well as updating safety documents and logs. * Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments. * Ensures operating standards are conducted; supported by robust training and communication actions * Supervisory Responsibilities * Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable: Drivers Field Service Techs Set Up Crews Transportation Coordinators Branch Coordinator * This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate. * This role owns DOT compliance within an assigned territory Fleet & Efficient Use of Resources * Sets daily/weekly/monthly priorities for the team * Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin * Schedules and assigns services and maintenance calls supporting customers on rent * Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan * Load level volume with end to end customer communication * Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit * Coordinate employees, or vendors and contractors for timely completion of complex installation and removal * Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors * Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units * Ensure drivers document damages at retrieval and return * Monitors and documents DVIR and preventative maintenance files * Ensures all daily/weekly/monthly paperwork is completed, recorded and filed * The ability to tracks drivers / venders through digital applications for on time excellence * Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate * Assists Drivers in change of schedule or route issues, when necessary * Communicates with customers to assist in scheduling daily/weekly/month activities * Confirm site readiness, delivery access and permitting * Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties * May manage one or more Branch Administrative employees * Review Drivecam coaching opportunities and take action as necessary * Conducts performance discussions and training * Other duties as assigned EDUCATION AND QUALIFICATIONS: * High school diploma, GED, or 3 years of applicable experience * 2 years work experience * 2 years experience managing one or more employees * OR 1 year of experience with WillScot * MS Office/Excel/Word/Outlook experience * Experience working directly with customers by phone and email * Strong customer service orientation, active listening, excellent oral/written communication * Ability follow direction and meet deadlines in a fast-paced environment * Experience applying creativity to problem-solving * Build sustainable relationships and trust with vendors through open, proactive communication * Ability to effectively manage multiple, changing priorities in a fast-paced environment Preferred Requirements: * 3 years logistic experience * Scheduling, route planning and optimization * Familiarity with CRM system or other contact management platform * Salesforce experience * Familiarity with DOT compliance and vehicle telematics * Hours of Service regulations, Electronic Logging Devices, permitting, etc. * Experience working with outside vendors, including pricing and schedule negotiations Personal Characteristics * Lead by example through living our values: * Dedicated to Health & Safety * Committed to Inclusion & Diversity * Driven to Excellence * Trustworthy & Reliable * Devoted to Our Customers * Community Focused Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

Hours: Part-time Weekend Days and Week Nights As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics' standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time. Responsibilities Include: Contacting carriers to track and trace shipments Resolving issues in transit Inbound call handling Scheduling pickup and delivery appointments Order entry Additional administrative duties, as needed Preferred Qualifications: Outstanding customer service background Excellent communication skills, both written and verbal Ability to solve problems independently and as a team member Strong knowledge of Microsoft Office and basic computer programs Ability to assist with occasional overnight coverage as needed Benefits: One on one training Competitive base salary with uncapped commission Opportunity for internal career advancement About R2 Logistics Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to Ohio drivers; owner operators and/or fleet. Communicate and coordinate between all Ohio locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching. Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed. Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed. Apply any additional charges including and notify customer service of changes. Track/Maintain Ohio yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Distributes and keeps track of the Nextel radios and fleet truck assignments Request rail billing Processes ATP's and Non-Productive pay. Review preliminary payroll Other duties as assigned Skills Required Data entry skills; Excellent communication and organizational skills Knowledge Required: DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task. Intermodal/Trucking experience Supervision Received: Operation Manager Supervision of Others: Drivers Confidential Data: Driver pay information; customer accounts; dispatch activities

Velocity is seeking to hire Dispatchers to act as a communication point for our Velocity Field Technicians and customers. The Dispatch Coordinators receive requests, transmit messages and schedule technicians from the Velocity database to customer sites. This position involves verifying arrivals, negotiating pricing with technicians, and following up on scheduled appointments. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in challenging situations. Ideal candidates also will be able to multi-task as well as take the appropriate action with little supervision. This role requires onsite training at our Holland, OH office location. Training will take place Monday through Friday from 9am-5:30pm EST. Upon completion of training, ideal candidates must be able to work the following shifts listed below: * Tuesday-Saturday 8am-4:30pm EST * Tuesday-Saturday 9am-530pm EST * Sunday-Thursday 9am-5:30pm EST * Monday-Friday 2pm-10:30pm EST All Candidates can work remotely on the weekends. As a Dispatcher with Velocity, expect to: * Dispatch jobs sent to us from our customers to the technicians in our database. * Schedule appointments for the jobs with the technicians. * Work with customers to gain access to job sites as required. * Verify the technicians are not missing their appointments. * Recruit technicians for current and/or future jobs. * Coordinate getting "special" equipment to job sites for technicians to use. This job might be for you if you: * Have a High school diploma or GED * Can work one weekend day each week * Have excellent telephone etiquette and portray confidence in speaking with people over the telephone * Have knowledge of networking principles and technologies * Enjoy meeting the needs of customers * Consider yourself well organized * Are proficient with Microsoft Excel and Outlook * Like to negotiate Skills/Abilities: * The ability to work as a team, but able to succeed when completing individual tasks * Ability to learn and understand Velocity's custom portals and systems * Consistently demonstrate an unconditional polite, professional, patient and courteous manner in dealing with callers, visitors and all employees Why you'll love working at Velocity We are an energetic bunch - eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals. As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for. Diversity and Inclusion Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities. Our Values - Collaborative and Strong at the Core * Customer-obsessed * One team * Do the right thing * Let's go! Our Benefits * Medical, Dental, Vision * PTO & Paid Holidays * 401K - with Employer Match * Paid Parental Leave * Company provided Life Insurance, Short/Long-Term Disability * Supplemental Benefits Available About Velocity MSC Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.- Velocity is an unstoppable force. To learn more, please visit ********************************* Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

Full-time Description DISPATCHER - AIR AND GROUND PARTNERS FOR LIFE. Partners - not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Join our journey - we are going places and you are an integral part of that future. SummaryResponsible for the following job shift role: Dispatcher - Air and Ground (Communications Specialist) to include call-taking and dispatching of ground and air resources. Receives, processes, and arranges requests for emergent and non-emergency medical transportation (rotor wing and ground ambulance). Ensuring the most appropriate unit is assigned in a timely manner; coordinates all aspects of the mission and monitors the location of all transport units at all times while maintaining safety as a priority. Collects and maintains accurate records of all information received via requesting personnel, aviation staff, transport crews and leadership personnel. This information will include pre and post-transport patient documentation and transport records. Responsible for appropriately initiating the Post Accident Incident Plan (PAIP) and following the established procedures. Responsibilities are accomplished and based on MedFlight's mission, vision, and values. This is a Full Time position. Minimum Qualifications· High School diploma or equivalent.· Current certification as Ohio EMT desired,· Current certification as an Emergency Medical Dispatcher (IAED EMD) desired or within three years of hire.· Certified Flight Communicator (CFC) certification must be obtained within one year of hire and must be maintained throughout employment. · Minimum of 2 years of previous EMS / law enforcement / critical care dispatching experience preferred. · Or minimum of 2 years of previous Helicopter Air Ambulance (HAA) and/or Fixed Wing Ambulance dispatching experience preferred.· Or minimum of 2 years' experience as a MedComm Transport Coordinator or Hospital Facilitator experience preferred.· Requires successful completion of the MedComm orientation program upon hire.· Ability to effectively multi-task.· Ability to verbally communicate clearly and precisely in stressful situations.· Determines own learning needs and seeks those skills to develop.· Proficient typing skills.· Ability to operate Computer Aided Dispatch (CAD), Emergency Communications Phone, and Radio Systems and critical communications application platforms. · Knowledge of medical terminology.· Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of MedFlight to the public.· Ability to work flexible schedule - rotating 12 hr shifts between day, night, overlap, weekend and holidays with occasional overtime.· Must be able to wear a telephone headset for an extended period of time.· Must demonstrate alertness at all times and be able to withstand high amounts of stress.· Excellent written and verbal communication skills.· Ability to multi-task and handle multiple projects at one time.· Ability to work well with all levels of staff.· Ability to work in an unstructured, non-routine environment.· Ability to work independently with minimal direction.· Good planning and organizational skills.· Excellent computer skills and Microsoft Office. · Ability to negotiate effectively. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description $20.15 hourly

Remote Dispatcher Maxey McGraw Industries Location: Remote Type: Part-Time Minimum Hours: 15/week 1099 Hourly Rate: $11.25 Client Hours: 4:00 AM 8:00 PM EST (Flexible Scheduling) Maxey McGraw Industries, a family-operated logistics company, is seeking compassionate and detail-oriented dispatchers to support our transportation operations. This remote role offers flexibility and the opportunity to serve elderly and vulnerable clients with professionalism and care. Requirements: - Reliable internet connection and modem for secure remote access - Experience using Zoom, Google Maps, and Microsoft Office - Typing speed of 35+ WPM with strong attention to detail - Excellent verbal communication and organizational skills - Professional demeanor and sensitivity when engaging with elderly or vulnerable populations - Attend and pass a 17-day certification training (instructor-led and self-paced) - Successful completion of a drug screening Ideal Candidates: This position may be especially well-suited for individuals seeking supplemental income with flexible remote hours. It's a great fit for: - Those looking for a side hustle from home - Retired professionals wanting light, purposeful work - College students balancing classes and part-time employment - Individuals seeking flexibility while working a full-time job - Stay-at-home parents managing household responsibilities - Anyone desiring low-commitment, part-time work with a meaningful impact While the hourly rate is modest, the role offers valuable flexibility for those needing a reliable opportunity to earn extra income while serving their community. Apply now at MaxeyMcGraw.com to view the full job description and submit your application.

Genric has been providing professional security services throughout the world since 1994. Competitive prices, premium standards, and exceptional customer service are secured when you work with us. Over 25 years Genric has learned that great service begins and ends with experienced and friendly professionals. We believe that our employees are the best in the business and have complete and total confidence in our ability to deliver premium security services. Genric aims to exceed customer expectations with the highest standards of service. We support clients in some of the most challenging parts of the world with a full inventory of professional security services enabling them to focus on their own business and expansion activities. Security is our business. Job Skills / Requirements Experienced Dispatcher needed in Marysville, OH FT/3rd Shift - $19.82/hr - Weekly Pay Command Center Dispatcher responsibilities are as follows: Be vigilant at all times. Able to problem solve and critical think in a fast-paced environment. Able to multitask, especially in high stress/volume situations. Monitor company radio and fire alarm systems (Simplex/Siemens) for any issues such as fire, medical, water flow, etc. Dispatch for all types of emergency situations (i.e., medical, fire, chemical, Workplace violence, active threat). Keep detailed logs of any pertinent information or incidents. Monitor Travel sites for travel warnings; report any changes to proper personnel. Monitor news networks for travel threats or active threats; report any changes to proper personnel. Monitor weather for the counties in which our plant locations are in along with surrounding counties; report severe/winter weather to proper personnel and follow proper procedures to ensure life/safety is met. Monitor door alarms and dispatch guard personnel accordingly. Monitor panic alarms and dispatch security personnel accordingly. Arrange medical transports as needed for associates and contingents. Report any tech related issues for security equipment and hardware to security technicians' group. Dispatch Maintenance personnel for alarms or when issues have been reported. Monitor cameras for suspicious activity (i.e., vandalism, loitering) and access control (i.e., validations, double scan activity). Answer phone calls - general and emergency. Know where to locate the information to be able to handle emergency calls of any type. (Medical, fire, active threat, weather, D&A etc.) Perform daily/weekly/yearly testing of emergency tone, alarms, evacuation and take shelter drills. Validate Associates at various locations following Safe and Secure protocol. Man Pass ID outside of the general business hours. Manage Pass ID email outside of general business hours. Keep key Genric and Client personnel informed of situations according the levels provided. Fulfill any duties dictated by the site manager, on-site responder or client administration. Qualifications: Be at least 18 years of age Possess High School diploma or equivalent Possess a valid driver's license Ability to pass a pre-employment drug screen and background check Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers/Guards Requirements: Dispatch experience preferred Fast Typing; advanced computer skills Experience in data entry Hands on experience working in stressful emergency situations Outstanding organizational and time management skills Critical thinker and problem-solving skills Team player Great interpersonal and communication skills Attention to detail Efficient multi-tasking skills Ability to work independently Possess effective written and oral communication skills to accurately maintain completed logs and reports Ability to deal with all levels of personnel and the public in a professional manner Frequent sitting, standing, and walking, which may be required for long periods of time Ability to follow established security protocols, while using initiative and good judgement #HON Education Requirements (All) High School Diploma or equivalent Additional Information / Benefits The following benefits are offered to Full-time Genric employees (working 30+ hours per week) after 90 days of employment: Health insurance Dental insurance Vision insurance Genric offers the following to our Full-time employees after one year of employment: Vacation time 401k Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan This job reports to the Account Manager This is a Full-Time position 2nd Shift, Weekends. Number of Openings for this position: 1

The Energy Cooperative, headquartered in Newark, Ohio, serves over 72,000 electric, natural gas and propane members throughout east-central Ohio. As a non-profit cooperative, we are member-owned and controlled by the members we serve. We are committed to serving our members safe, high quality energy services at a reasonable price. We believe in our employees and strive to provide fair, honest and equal treatment with a commitment to training, education, and opportunity for advancement in a safe and secure environment. At The Energy Cooperative, we take pride in offering competitive benefits and want our employees to have what they need to be their best. Here's a glimpse of the programs we offer our employees: Medical, Dental and Vision Insurance Life and Accidental Death & Dismemberment Insurance Supplemental Life Insurance Programs for Employee, Spouse and Children Disability Insurance Flexible Spending Account (FSA) Paid Time-Off (PTO) Paid Holidays Traditional 401(k) and Roth 401(k) Retirement Pension Plan Education Assistance Employee Assistance Program We are currently looking to fill the position of Dispatcher Trainee based at our Hebron, OH Service Center. This is a non-exempt, technical position within the bargaining unit responsible for monitoring and controlling gas system pressures and flow rates via a SCADA system. This position also provides direction to field personnel on dispatching of emergency calls, service outages, and utility locates. Progression is required to attain Lead Dispatcher status from Dispatcher Trainee as outlined in the Agreement with International Union of Operating Engineers Local 18-S. Nature and Scope of Position (Essential Duties and Responsibilities): Monitor system flow rates and pressures via SCADA system and other software, make adjustments to meet demand requirements and maintain system pressures, and balance system supply in accordance with provided gas plan. Assign and dispatch crews to service outages via Outage Management System to ensure safe and efficient service restoration. Document operational information in MS Access database, communicate with and/or dispatch personnel over company-wide radio or mobile phone regarding abnormal operating conditions, readings, information, service outages, etc. Answer telephone calls both during and after regular business hours that may be related to emergency situations, service outages, after hour customer inquiries, etc. Monitor building security after regular business hours. Enter data and generate reports in MS Excel that summarizes various supply sources and delivery points throughout the system. Investigate Ohio 811 facility locate requests and dispatch to the appropriate field personnel for identification. Ability to learn and retain knowledge of Pipeline and Hazardous Materials Safety Administration's (PHMSA) Control Room Management regulations and follow departmental procedures and company Operations & Maintenance (O&M) manual for compliance purposes. As part of a 24-7 staffed department, this position requires an individual to work rotating shifts, including nights, weekends, and holidays. Overtime and short-notice changes to the regular work schedule may occur in order to maintain adequate staffing and compliance with PHMSA regulations. Perform related work as required and other duties as may be assigned provided the work and duties coincide with employee's qualifications. Reporting Relations and Supervisory Responsibilities: Directly reports to Control Center Manager. Maintains internal relations with all business units including field office personnel. Maintains external relations with Cooperative Response Center (CRC), Ohio 811, local fire and police departments, 911 call centers, members and consumers, and the general public. No direct supervisory responsibilities. Qualifications: To perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made. Education and Experience: Associate degree in a technical field or equivalent work experience within the natural gas or pipeline industry is preferred. Must have experience with computers and Microsoft Office software. Basic understanding of natural gas transmission and distribution systems is a plus. Certificates, Licenses, and Training: Valid State of Ohio driver's license along with a good driving record. Attend industry training, short courses and seminars as requested. Must pass and maintain training associated with Department of Transportation's (DOT) Operator Qualification program and PHMSA's Control Room Management regulations. Language Skills: Possess strong oral and written communication skills and effectively communicate information to others, as needed. Prepare and interpret a variety of business materials to both internal and external sources. Other Skills and Abilities: Performs well under stress, when confronted with emergency, critical, or unusual situations. Displays high standards of ethical conduct and is widely trusted and is viewed as a direct and truthful person. Maintains sensitive information with a high level of confidentiality. Ability to think critically, make successful generalizations, evaluations, or decisions based on sensory or judgmental criteria. Ability to multitask, often changing from one task to another of a different nature, without loss of efficiency or composure. Requires minimal supervision. Physical Demands and Work Environment: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an inside office environment where climate and noise levels are controlled. No known hazards exist. The physical demands of this position include frequent sitting, standing, talking, hearing, visual ability and mental and emotional demands. This position is subject to pre-employment physical and substance abuse testing and is subject to random testing in accordance with the Cooperative's substance abuse policy. Rotating shifts. Nights, weekends, and holidays required.

Must have open availability for 2nd and 3rd shift. Dispatcher - Freight Sales, Inc. Division: Admin Site Fuel Dispatching Position Type: Full-Time with Benefits ESSENTIAL FUNCTIONS: * Dispatch trucks and drivers to various regions throughout Ohio. * Assist drivers with troubleshooting. * Previous dispatching experience preferred. * General truck maintenance knowledge preferred. * Promote and make decisions based on our company vision and core values. COMPETENCIES: * Entrepreneurial Orientation - Ability to take initiative, to recognize and create opportunities. * Attention to Detail - Ability to process detailed information effectively and consistently. * Communication - Strong written/verbal communication skills; interpret, summarize, and articulate complex information for general use among a variety of internal and external stakeholders. * Problem Solving - Apply general rules to solve difficult issues or problems in an efficient and effective manner. * Promote and make decisions based on our company vision and core values. REQUIRED EDUCATION AND EXPERIENCE: * Proven experience assisting with dispatching trucks/drivers or relevant position * One year of customer service experience * High School diploma, college preferred

Schedules drivers to pick up and deliver loads to customers, transport equipment between store locations or vendors. Essential Functions Schedule and communicate loads for drivers from central dispatch. Develop delivery routes and maintain contact with drivers throughout the day Monitor any sudden route changes or road construction issues and work with drivers to establish new routes. Act as communication liaison and answer incoming phone calls from drivers. Monitoring daily logs for errors or violations Communicate with customers delivery dates/times. Keep informed of changes. Benefits: Competitive Pay Excellent Benefits 401k with employer match PTO & Holiday Pay (starts day 1) In-house training & development Clothing Allowance Physical Demands This position requires minimal physical demands that are necessary to perform the essential functions of the position, including: Talking and hearing. Additionally, the employee frequently is required to sit, stand; walk, type, handle or feel; and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are generally Monday through Friday, 8:00 a.m. to 5 p.m. Must be able to work overtime as needed. This position may require work on Saturdays. *Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if a reasonable accommodation that does not create an undue hardship for the company is available.* Requirements Required Education, Skills and Experience High school diploma or GED. Strong written and communication skills are essential. Strong knowledge of DOT rules and regulations. Experience in scheduling. Preferred Education and Experience Two (2) years of experience working in transportation. NOT A REMOTE POSITION