Order dispatcher vs dispatcher clerk

The differences between order dispatchers and dispatcher clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order dispatcher and a dispatcher clerk. Additionally, an order dispatcher has an average salary of $38,698, which is higher than the $31,319 average annual salary of a dispatcher clerk.

The top three skills for an order dispatcher include service orders, service calls and maximo. The most important skills for a dispatcher clerk are customer service, DOT, and data entry.

Order dispatcher vs dispatcher clerk overview

	Order Dispatcher	Dispatcher Clerk
Yearly salary	$38,698	$31,319
Hourly rate	$18.60	$15.06
Growth rate	-	-8%
Number of jobs	20,023	70,603
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Order dispatcher vs dispatcher clerk salary

Order dispatchers and dispatcher clerks have different pay scales, as shown below.

	Order Dispatcher	Dispatcher Clerk
Average salary	$38,698	$31,319
Salary range	Between $25,000 And $59,000	Between $24,000 And $39,000
Highest paying City	-	Lacey, WA
Highest paying state	-	Alaska
Best paying company	-	Southern California Edison
Best paying industry	-	Government

Differences between order dispatcher and dispatcher clerk education

There are a few differences between an order dispatcher and a dispatcher clerk in terms of educational background:

	Order Dispatcher	Dispatcher Clerk
Most common degree	High School Diploma, 35%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Order dispatcher vs dispatcher clerk demographics

Here are the differences between order dispatchers' and dispatcher clerks' demographics:

	Order Dispatcher	Dispatcher Clerk
Average age	43	43
Gender ratio	Male, 35.5% Female, 64.5%	Male, 29.4% Female, 70.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between order dispatcher and dispatcher clerk duties and responsibilities

Order dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Create service work orders in the Maximo computerize maintenance management system.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher clerk example responsibilities.

Manage all accounting functions such as billing, payroll, accounts receivable, accounts payable, and cost reports.
Manage customer service satisfaction by providing update eta and location of drivers.
Use RF scanners for shipping and receiving.
Maintain accurate information in AS400 to ensure pay is accurate for date.
Update several internal database accordingly (trailer tracking, ship schedule, AS400).
Perform other duties: i.e., filing, copying, collating, record keeping.

Order dispatcher vs dispatcher clerk skills

Common order dispatcher skills

Service Orders, 25%
Service Calls, 21%
Maximo, 12%
Data Entry, 10%
Satisfactory Performance, 7%
Facilities Maintenance, 4%

Common dispatcher clerk skills

Customer Service, 32%
DOT, 16%
Data Entry, 14%
Strong Customer Service, 6%
Inbound Calls, 4%
ETA, 4%