Order dispatcher vs maintenance dispatcher

The differences between order dispatchers and maintenance dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order dispatcher and a maintenance dispatcher. Additionally, an order dispatcher has an average salary of $38,698, which is higher than the $29,127 average annual salary of a maintenance dispatcher.

The top three skills for an order dispatcher include service orders, service calls and maximo. The most important skills for a maintenance dispatcher are two-way radio, OSHA, and emergency situations.

Order dispatcher vs maintenance dispatcher overview

	Order Dispatcher	Maintenance Dispatcher
Yearly salary	$38,698	$29,127
Hourly rate	$18.60	$14.00
Growth rate	-	-8%
Number of jobs	20,023	56,290
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	Associate Degree, 28%
Average age	43	43
Years of experience	2	2

Order dispatcher vs maintenance dispatcher salary

Order dispatchers and maintenance dispatchers have different pay scales, as shown below.

	Order Dispatcher	Maintenance Dispatcher
Average salary	$38,698	$29,127
Salary range	Between $25,000 And $59,000	Between $22,000 And $37,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between order dispatcher and maintenance dispatcher education

There are a few differences between an order dispatcher and a maintenance dispatcher in terms of educational background:

	Order Dispatcher	Maintenance Dispatcher
Most common degree	High School Diploma, 35%	Associate Degree, 28%
Most common major	Business	Business
Most common college	-	-

Order dispatcher vs maintenance dispatcher demographics

Here are the differences between order dispatchers' and maintenance dispatchers' demographics:

	Order Dispatcher	Maintenance Dispatcher
Average age	43	43
Gender ratio	Male, 35.5% Female, 64.5%	Male, 44.7% Female, 55.3%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between order dispatcher and maintenance dispatcher duties and responsibilities

Order dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Create service work orders in the Maximo computerize maintenance management system.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Maintenance dispatcher example responsibilities.

Manage long-term working relationships with many local service providers including professional septic, plumbing, electrical and HVAC providers.
Enter service calls, work completion, requisitions and payroll on computer.
Record service order information in the MAXIMO database.
Confirm hours work, sick leave availability, and vacation used for payroll purposes.
Sole responsibilities include sustaining organization and cleanliness as well as developing and maintaining positive relationship with management and residents.
Help with POS when need.

Order dispatcher vs maintenance dispatcher skills

Common order dispatcher skills

Service Orders, 25%
Service Calls, 21%
Maximo, 12%
Data Entry, 10%
Satisfactory Performance, 7%
Facilities Maintenance, 4%

Common maintenance dispatcher skills

Two-Way Radio, 16%
OSHA, 13%
Emergency Situations, 10%
Computer System, 8%
Routine Maintenance, 6%
Production Floor, 6%

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Office and Administrative Industry
Order Dispatcher
Order Dispatcher vs Maintenance Dispatcher

Updated January 8, 2025

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