Order dispatcher vs receiver dispatcher

The differences between order dispatchers and receiver dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order dispatcher and a receiver dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $38,698 average annual salary of an order dispatcher.

The top three skills for an order dispatcher include service orders, service calls and maximo. The most important skills for a receiver dispatcher are customer service, inbound calls, and CAD.

Order dispatcher vs receiver dispatcher overview

	Order Dispatcher	Receiver Dispatcher
Yearly salary	$38,698	$42,822
Hourly rate	$18.60	$20.59
Growth rate	-	-8%
Number of jobs	20,023	11,072
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Order dispatcher vs receiver dispatcher salary

Order dispatchers and receiver dispatchers have different pay scales, as shown below.

	Order Dispatcher	Receiver Dispatcher
Average salary	$38,698	$42,822
Salary range	Between $25,000 And $59,000	Between $24,000 And $75,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between order dispatcher and receiver dispatcher education

There are a few differences between an order dispatcher and a receiver dispatcher in terms of educational background:

	Order Dispatcher	Receiver Dispatcher
Most common degree	High School Diploma, 35%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Order dispatcher vs receiver dispatcher demographics

Here are the differences between order dispatchers' and receiver dispatchers' demographics:

	Order Dispatcher	Receiver Dispatcher
Average age	43	43
Gender ratio	Male, 35.5% Female, 64.5%	Male, 29.3% Female, 70.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between order dispatcher and receiver dispatcher duties and responsibilities

Order dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Create service work orders in the Maximo computerize maintenance management system.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Receiver dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Give members prompt updates and eta's.
Dispatch plumbers and HVAC techs to their calls and assist with directions.
Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
Advise members of AAA products and services such as mobile battery replacement and windshield repair.

Order dispatcher vs receiver dispatcher skills

Common order dispatcher skills

Service Orders, 25%
Service Calls, 21%
Maximo, 12%
Data Entry, 10%
Satisfactory Performance, 7%
Facilities Maintenance, 4%

Common receiver dispatcher skills

Customer Service, 21%
Inbound Calls, 9%
CAD, 9%
Telephone Calls, 8%
Payroll, 7%
Service Calls, 5%