Order dispatcher vs security dispatcher

The differences between order dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order dispatcher and a security dispatcher. Additionally, an order dispatcher has an average salary of $38,698, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for an order dispatcher include service orders, service calls and maximo. The most important skills for a security dispatcher are customer service, patients, and patrol.

Order dispatcher vs security dispatcher overview

	Order Dispatcher	Security Dispatcher
Yearly salary	$38,698	$33,347
Hourly rate	$18.60	$16.03
Growth rate	-	3%
Number of jobs	20,023	82,349
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Order dispatcher vs security dispatcher salary

Order dispatchers and security dispatchers have different pay scales, as shown below.

	Order Dispatcher	Security Dispatcher
Average salary	$38,698	$33,347
Salary range	Between $25,000 And $59,000	Between $26,000 And $41,000
Highest paying City	-	Bellevue, WA
Highest paying state	-	Alaska
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Hospitality

Differences between order dispatcher and security dispatcher education

There are a few differences between an order dispatcher and a security dispatcher in terms of educational background:

	Order Dispatcher	Security Dispatcher
Most common degree	High School Diploma, 35%	High School Diploma, 33%
Most common major	Business	Criminal Justice
Most common college	-	-

Order dispatcher vs security dispatcher demographics

Here are the differences between order dispatchers' and security dispatchers' demographics:

	Order Dispatcher	Security Dispatcher
Average age	43	43
Gender ratio	Male, 35.5% Female, 64.5%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between order dispatcher and security dispatcher duties and responsibilities

Order dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Create service work orders in the Maximo computerize maintenance management system.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

Order dispatcher vs security dispatcher skills

Common order dispatcher skills

Service Orders, 25%
Service Calls, 21%
Maximo, 12%
Data Entry, 10%
Satisfactory Performance, 7%
Facilities Maintenance, 4%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%