Order management specialist vs order desk clerk

The differences between order management specialists and order desk clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order management specialist and an order desk clerk. Additionally, an order management specialist has an average salary of $37,456, which is higher than the $33,895 average annual salary of an order desk clerk.

The top three skills for an order management specialist include customer service, order entry and logistics. The most important skills for an order desk clerk are data entry, customer service, and order desk.

Order management specialist vs order desk clerk overview

	Order Management Specialist	Order Desk Clerk
Yearly salary	$37,456	$33,895
Hourly rate	$18.01	$16.30
Growth rate	-	-
Number of jobs	102,332	105,941
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 36%
Average age	43	43
Years of experience	2	2

Order management specialist vs order desk clerk salary

Order management specialists and order desk clerks have different pay scales, as shown below.

	Order Management Specialist	Order Desk Clerk
Average salary	$37,456	$33,895
Salary range	Between $23,000 And $59,000	Between $27,000 And $42,000
Highest paying City	Norwood, MA	-
Highest paying state	Connecticut	-
Best paying company	IBM	-
Best paying industry	Health Care	-

Differences between order management specialist and order desk clerk education

There are a few differences between an order management specialist and an order desk clerk in terms of educational background:

	Order Management Specialist	Order Desk Clerk
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Order management specialist vs order desk clerk demographics

Here are the differences between order management specialists' and order desk clerks' demographics:

	Order Management Specialist	Order Desk Clerk
Average age	43	43
Gender ratio	Male, 39.5% Female, 60.5%	Male, 31.8% Female, 68.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order management specialist and order desk clerk duties and responsibilities

Order management specialist example responsibilities.

Manage raw material, MRO and service purchasing requirements for existing product lines, and new product development.
Implement several cost reduction strategies for contract labor, including an RFQ for a vendor manage contract labor program.
Facilitate and lead all backlog and operations reviews with sales, manufacturing and logistics increasing communication among groups
Dispatch all TL's and LTL loads.
Issue credits (CVC, SHT, markdowns) through As400.
Prepare bid documents (RFI's, RFP's, etc.

Order desk clerk example responsibilities.

Verify private insurance, Medicare, and Medicaid; including advantage plans.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order management specialist vs order desk clerk skills

Common order management specialist skills

Customer Service, 21%
Order Entry, 9%
Logistics, 7%
Customer Orders, 6%
CRM, 5%
Purchase Orders, 5%

Common order desk clerk skills

Data Entry, 18%
Customer Service, 16%
Order Desk, 16%
Customer Orders, 10%
Order Entry, 7%
Purchase Orders, 5%

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Office and Administrative Industry
Order Management Specialist
Order Management Specialist vs Order Desk Clerk

Updated January 8, 2025

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