Order management specialist vs order expediter

The differences between order management specialists and order expediters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order management specialist and an order expediter. Additionally, an order management specialist has an average salary of $37,456, which is higher than the $35,997 average annual salary of an order expediter.

The top three skills for an order management specialist include customer service, order entry and logistics. The most important skills for an order expediter are delivery dates, purchase orders, and expedite.

Order management specialist vs order expediter overview

	Order Management Specialist	Order Expediter
Yearly salary	$37,456	$35,997
Hourly rate	$18.01	$17.31
Growth rate	-	-
Number of jobs	102,332	15,934
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 38%
Average age	43	43
Years of experience	2	2

Order management specialist vs order expediter salary

Order management specialists and order expediters have different pay scales, as shown below.

	Order Management Specialist	Order Expediter
Average salary	$37,456	$35,997
Salary range	Between $23,000 And $59,000	Between $28,000 And $45,000
Highest paying City	Norwood, MA	-
Highest paying state	Connecticut	-
Best paying company	IBM	-
Best paying industry	Health Care	-

Differences between order management specialist and order expediter education

There are a few differences between an order management specialist and an order expediter in terms of educational background:

	Order Management Specialist	Order Expediter
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Order management specialist vs order expediter demographics

Here are the differences between order management specialists' and order expediters' demographics:

	Order Management Specialist	Order Expediter
Average age	43	43
Gender ratio	Male, 39.5% Female, 60.5%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order management specialist and order expediter duties and responsibilities

Order management specialist example responsibilities.

Manage raw material, MRO and service purchasing requirements for existing product lines, and new product development.
Implement several cost reduction strategies for contract labor, including an RFQ for a vendor manage contract labor program.
Facilitate and lead all backlog and operations reviews with sales, manufacturing and logistics increasing communication among groups
Dispatch all TL's and LTL loads.
Issue credits (CVC, SHT, markdowns) through As400.
Prepare bid documents (RFI's, RFP's, etc.

Order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Develop custom forms and reports using XML publisher, discoverer reports.
Maintain IVR (interactive voice response) system's use as required by customer.
Respond to all inquiries via telephone, fax, written correspondence, e-mail and EDI.
Investigate and resolve issues with orders that show up in error in the automated fallout system.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.

Order management specialist vs order expediter skills

Common order management specialist skills

Customer Service, 21%
Order Entry, 9%
Logistics, 7%
Customer Orders, 6%
CRM, 5%
Purchase Orders, 5%

Common order expediter skills

Delivery Dates, 19%
Purchase Orders, 17%
Expedite, 12%
Place Orders, 9%
AS400, 9%
Open Orders, 6%

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Office and Administrative Industry
Order Management Specialist
Order Management Specialist vs Order Expediter

Updated January 8, 2025

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