Order management specialist vs order management representative

The differences between order management specialists and order management representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order management specialist and an order management representative. Additionally, an order management representative has an average salary of $38,236, which is higher than the $37,456 average annual salary of an order management specialist.

The top three skills for an order management specialist include customer service, order entry and logistics. The most important skills for an order management representative are order entry, purchase orders, and customer service.

Order management specialist vs order management representative overview

	Order Management Specialist	Order Management Representative
Yearly salary	$37,456	$38,236
Hourly rate	$18.01	$18.38
Growth rate	-	-
Number of jobs	102,332	146,936
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 58%
Average age	43	43
Years of experience	2	2

Order management specialist vs order management representative salary

Order management specialists and order management representatives have different pay scales, as shown below.

	Order Management Specialist	Order Management Representative
Average salary	$37,456	$38,236
Salary range	Between $23,000 And $59,000	Between $26,000 And $56,000
Highest paying City	Norwood, MA	-
Highest paying state	Connecticut	-
Best paying company	IBM	-
Best paying industry	Health Care	-

Differences between order management specialist and order management representative education

There are a few differences between an order management specialist and an order management representative in terms of educational background:

	Order Management Specialist	Order Management Representative
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	-	-

Order management specialist vs order management representative demographics

Here are the differences between order management specialists' and order management representatives' demographics:

	Order Management Specialist	Order Management Representative
Average age	43	43
Gender ratio	Male, 39.5% Female, 60.5%	Male, 27.3% Female, 72.7%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order management specialist and order management representative duties and responsibilities

Order management specialist example responsibilities.

Manage raw material, MRO and service purchasing requirements for existing product lines, and new product development.
Implement several cost reduction strategies for contract labor, including an RFQ for a vendor manage contract labor program.
Facilitate and lead all backlog and operations reviews with sales, manufacturing and logistics increasing communication among groups
Dispatch all TL's and LTL loads.
Issue credits (CVC, SHT, markdowns) through As400.
Prepare bid documents (RFI's, RFP's, etc.

Order management representative example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
Process returns (RMA's) track the reworks, and advise the customers of status.
Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
Verify medicaid waive eligibility for non-emergency transportation.
Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.

Order management specialist vs order management representative skills

Common order management specialist skills

Customer Service, 21%
Order Entry, 9%
Logistics, 7%
Customer Orders, 6%
CRM, 5%
Purchase Orders, 5%

Common order management representative skills

Order Entry, 12%
Purchase Orders, 10%
Customer Service, 8%
CRM, 7%
Inbound Calls, 7%
Data Entry, 6%

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Office and Administrative Industry
Order Management Specialist
Order Management Specialist vs Order Management Representative

Updated January 8, 2025

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