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The differences between order management specialists and order processing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order management specialist and an order processing specialist. Additionally, an order processing specialist has an average salary of $37,540, which is higher than the $37,456 average annual salary of an order management specialist.
The top three skills for an order management specialist include customer service, order entry and logistics. The most important skills for an order processing specialist are customer service, data entry, and purchase orders.
| Order Management Specialist | Order Processing Specialist | |
| Yearly salary | $37,456 | $37,540 |
| Hourly rate | $18.01 | $18.05 |
| Growth rate | - | - |
| Number of jobs | 102,332 | 46,043 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 39% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
An order management specialist is responsible for monitoring sales orders and confirming accurate delivery details to the customers. Order management specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They also update and track the customer's account information in the database, including payments posting and order verification. An order management specialist must have excellent organizational and communication skills, especially in handling customers' inquiries and concerns about the products and resolving delivery discrepancies.
An order processing specialist is a business administrator in charge of processing customer orders by recording and processes daily purchases and activating new customer accounts. Order processing specialists work in collaboration with other teams such as sales and marketing for accurate capture and validation of orders. You may also be required to communicate with customers to confirm orders and ensure that customer requests are met accurately and in time for delivery or pick up.
Order management specialists and order processing specialists have different pay scales, as shown below.
| Order Management Specialist | Order Processing Specialist | |
| Average salary | $37,456 | $37,540 |
| Salary range | Between $23,000 And $59,000 | Between $26,000 And $52,000 |
| Highest paying City | Norwood, MA | Mahwah, NJ |
| Highest paying state | Connecticut | Rhode Island |
| Best paying company | IBM | Schneider Electric Industrial Services |
| Best paying industry | Health Care | Health Care |
There are a few differences between an order management specialist and an order processing specialist in terms of educational background:
| Order Management Specialist | Order Processing Specialist | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between order management specialists' and order processing specialists' demographics:
| Order Management Specialist | Order Processing Specialist | |
| Average age | 43 | 43 |
| Gender ratio | Male, 39.5% Female, 60.5% | Male, 29.7% Female, 70.3% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |