Order management specialist vs service order clerk

The differences between order management specialists and service order clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order management specialist and a service order clerk. Additionally, an order management specialist has an average salary of $37,456, which is higher than the $32,890 average annual salary of a service order clerk.

The top three skills for an order management specialist include customer service, order entry and logistics. The most important skills for a service order clerk are data entry, purchase orders, and order entry.

Order management specialist vs service order clerk overview

	Order Management Specialist	Service Order Clerk
Yearly salary	$37,456	$32,890
Hourly rate	$18.01	$15.81
Growth rate	-	-
Number of jobs	102,332	84,974
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Associate Degree, 31%
Average age	43	43
Years of experience	2	2

Order management specialist vs service order clerk salary

Order management specialists and service order clerks have different pay scales, as shown below.

	Order Management Specialist	Service Order Clerk
Average salary	$37,456	$32,890
Salary range	Between $23,000 And $59,000	Between $25,000 And $42,000
Highest paying City	Norwood, MA	-
Highest paying state	Connecticut	-
Best paying company	IBM	-
Best paying industry	Health Care	-

Differences between order management specialist and service order clerk education

There are a few differences between an order management specialist and a service order clerk in terms of educational background:

	Order Management Specialist	Service Order Clerk
Most common degree	Bachelor's Degree, 60%	Associate Degree, 31%
Most common major	Business	Business
Most common college	-	-

Order management specialist vs service order clerk demographics

Here are the differences between order management specialists' and service order clerks' demographics:

	Order Management Specialist	Service Order Clerk
Average age	43	43
Gender ratio	Male, 39.5% Female, 60.5%	Male, 12.2% Female, 87.8%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order management specialist and service order clerk duties and responsibilities

Order management specialist example responsibilities.

Manage raw material, MRO and service purchasing requirements for existing product lines, and new product development.
Implement several cost reduction strategies for contract labor, including an RFQ for a vendor manage contract labor program.
Facilitate and lead all backlog and operations reviews with sales, manufacturing and logistics increasing communication among groups
Dispatch all TL's and LTL loads.
Issue credits (CVC, SHT, markdowns) through As400.
Prepare bid documents (RFI's, RFP's, etc.

Service order clerk example responsibilities.

Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order management specialist vs service order clerk skills

Common order management specialist skills

Customer Service, 21%
Order Entry, 9%
Logistics, 7%
Customer Orders, 6%
CRM, 5%
Purchase Orders, 5%

Common service order clerk skills

Data Entry, 68%
Purchase Orders, 7%
Order Entry, 5%
Computer System, 3%
Customer Orders, 3%
Outbound Calls, 2%

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Order Management Specialist
Order Management Specialist vs Service Order Clerk

Updated January 8, 2025

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