**Weekly Hours:** 40
**Role Number:** 200***********
Do you love taking on big challenges without precedent? Do you possess a deep knowledge of the legal industry and a passion for innovation? As a part of our discovery & operations team, you'll help provide legal support for all our products and businesses. Working for a company that invents entire categories and industries means you'll be challenged to creatively apply your deep operational expertise to rare and often unexplored aspects of the legal industry.
We are looking for a Manager to lead our Strategic Programs team, supporting discovery and operations in the legal department. The ideal candidate has significant experience in people management, discovery technology, and operational execution with a demonstrated ability to manage an effective team. This role will define the vision and strategy for the team and oversee a complex portfolio of programs to drive results.
**Description**
As a Manager, Strategic Programs, you will be responsible for overseeing the design and execution of key Discovery programs. This role will develop strategy and define programs that address significant challenges, establish systems to identify improvements, and define success metrics to support the team's mission. You will operate as part of a supportive and fun team of program managers, technical specialists, lawyers, legal specialists and support staff who work closely together to protect Apple's interests.
The programs you oversee will enable the Discovery team and our stakeholders to establish and refine policies and procedures, improving operations and allowing the team to scale for the future. Key programs may include:
Discovery technology enablement and optimization
Metrics, reporting and insights
Process and workflow improvement
Vendor management
Financial management
Change management
Incident management
**Minimum Qualifications**
+ 8+ years of in-house, law firm or vendor discovery experience, including significant experience leading complex discovery projects or program management in litigations and investigations
+ Experience successfully managing a team
+ Experience collaborating with executive-level leadership
+ Strong technology interest and aptitude, including familiarity with common discovery tools, project management tools and database management
+ Excellent operational, communication, analytical, organization, and negotiation skills
**Preferred Qualifications**
+ Meaningful in-house or equivalent experience and experience managing discovery in litigation and regulatory investigations in a corporate setting
+ Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner
+ Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk
+ Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (*********************************************************************************************** .
$124k-163k yearly est. 7d ago
Looking for a job?
Let Zippia find it for you.
Sr. Program Manager, Global TA Operations
Adobe Systems Incorporated 4.8
Owner/manager job in Los Angeles, CA
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
We are looking for a strategic and execution-focused Talent Operations Senior Program Manager to lead the development, optimization, and implementation of hiring and selection processes. This role will be instrumental in composing scalable infrastructure, improving candidate experience, and enabling data-driven decision-making across our Talent Acquisition function. The ideal candidate will also play a meaningful role in supporting enterprise-wide change initiatives, ensuring seamless adoption and integration across teams.
Key Responsibilities
* Analytics Program Management: Partner with the Scaled Analytics Leader to keep analytics initiatives aligned with GTA priorities. Help drive projects like AI integration and process innovation, turning insights into action.
* Recruiting Automation & Innovation: Co-lead the automation roadmap across sourcing, interviewing, offers, and onboarding. Pilot AI-first workflows, measure impact, and use a data-driven approach to inform decisions on scaling or retiring initiatives
* Strategic Collaboration & Enablement: Translate business needs into system and workflow requirements. Partner with Enablement to ensure new processes are adopted smoothly by recruiters, hiring managers, and coordinators. Maintain compliance and quality across all automation and analytics efforts.
* Change Management & Rollouts: Support enterprise-wide changes affecting hiring. Lead change strategies including stakeholder engagement, communications, training, and feedback. Track adoption and improve based on results.
What You Bring
* 8+ years in Talent Acquisition Operations or HR program management, ideally in large global organizations
* Proven success leading cross-functional programs and driving adoption
* Strong communication skills across technical and non-technical audiences and seniority levels
* Comfortable with ambiguity and change
* Experience navigating global hiring regulations, data privacy, and AI compliance is a plus
* Familiarity with analytics tools (Excel, Tableau/Power BI, SQL) and AI concepts is helpful
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $112,200 -- $201,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $139,100 - $201,350 In New York, the pay range for this position is $139,100 - $201,350 In Colorado, the pay range for this position is $122,100 - $176,850 In Washington, the pay range for this position is $129,300 - $187,200
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
Feb 22 2026 12:00 AM
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$139.1k-201.4k yearly 2d ago
SAP Intercompany Sr. Manager - Consumer Goods
Accenture 4.7
Owner/manager job in Los Angeles, CA
We Are:
Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We bring reinvention to life using modern delivery methodologies, embedding AI into the way we deliver and into business processes.
Additionally, the Consumer Goods & Services industry is going through remarkable levels of transformation as they are responding to rapidly evolving consumer needs and market forces, and transforming internal operations for efficiencies - all of this underpinned by technology.
SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients.
You Are:
You have a passion for storytelling and for originating, selling and delivering SAP-based Finance Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction?
Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world
Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.
You are a confident leader who spots and stays ahead of the SAP platform , industry and Finance trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them.
The Work:
Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:
* Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future)
* Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations
* Architect e2e Finance solutions that leverage SAP technologies, custom apps, & add on partner solutions
* Clearly explain SAP's Business AI strategy, including an understanding of its capabilities and roadmap. Identify functional areas expertise where AI can deliver real value to clients
* Experience in deployment of AI use cases within SAP delivery to improve efficiency and ability to explain how these AI-driven improvements can enhance project delivery
* Advise, design and deliver Finance solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation.
* Lead large project teams of varying size and scope - helping them achieve transformational roadmaps - onsite with clients or within Accenture
* Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise
* Be a thought leader, build assets and best practices and develop the next level of transformation experts
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Qualification
The Work:
* Minimum of 9 years SAP functional and technical experience in Intercompany Logistics including sales, procurement, and intercompany movements.
* Minimum 6 years of experience in SAP projects supporting Consumer Goods clients. (SAP support / managed services experience will not be considered for this requirement)
* Minimum of 3 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Consumer Goods clients
* Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Intercompany area
* Prior experience in an Advisory and/or Consulting role
* Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$141.1k-311.2k yearly 2d ago
Sponsorship Fulfillment Manager(Event Manager)
Us Tech Solutions 4.4
Owner/manager job in Glendale, CA
Duration: 8 Months Contract
Additional Information
Role will Start Date: February 1. From Feb - April: 25 - 30 hours per week. Then the hours will increase between May - August: 40 hours per week. Assignment End Date: August 29. Will need to be onsite for meetings as required.
Description/Comment:
The Sponsorship Fulfillment Manager plays a key role in supporting the Sponsorship Sales Team in providing account management, operational support and white glove service to our sponsors and licensee who are the backbone of D23 - The Ultimate Fan Event. This position serves as a critical liaison between client, the sponsor/licensee teams and the show management team-ensuring clear communication, creative problem solving, accurate documentation, and on-time execution of all operational related milestones.
The ideal candidate is detail-oriented, thrives in a fast-paced environment, and a trade show expert. This role will help ensure the satisfaction and repeated participation of these key stakeholders. This role will directly support the Sponsorship Fulfillment Lead and Sponsorship Sales team, partnering closely with show management, and key event logistic teams.
Responsibilities:
Assigned to lead up to 25 accounts.
Responsible for populating and managing the Sponsor Portal with Coordinator support
Work on Sponsor newsletters and Know before you go document.
Develops sponsor information sheet with key dates
Handles reach out to all sponsors related to Media Bag gifts
Sets up 2-3 Freeman webinars with all sponsor contacts to review the Exhibitor Services kit including a Q and A
Relating to Account Management
Weekly update call with Sponsorship sales team
Weekly update call with Sponsorship fulfillment Lead
Set up initial call with each assigned sponsor to discuss timelines
Relay booth numbers to Sponsors with an introduction note
Review Exhibitor Kit with Freeman
Manage all logistics as it relates to assigned sponsors.
Collect High Level Experience Plan for Operations review
Attend booth review (1) and relay feedback to assigned sponsor
Collect Detailed Experience Plan
Collect all COI's and send them to legal for review
Collect Draft Electrical diagrams and pass along to teams
Collect Draft Internet diagrams and pass along to teams
Collect Final Electrical diagrams and pass along to teams
Collect Final Internet diagrams and pass along to teams
Work with assigned sponsors on lead retrieval strategy
Get information for credentials to input into registration tool
Review any in booth talent, activations or signings and all related logistics (ie crowd control, security)
Advise and source all items that need to be produced (and paid for by sponsors) relating to assigned account activations
Provide all related signage copy for all assigned sponsor activations.
POC to TUDFE event producers for collaboration, information and all physical event activations by assigned sponsors that take place during the event.
Main “execution” contact for assigned sponsors.
Event week - key contact for load-in/event days/load-out for assigned sponsors, EAC wrist banding execution, sponsor activation fulfillment.
Responsible for input into post-event feedback report
Basic Qualifications
5-7+ years of experience working in a sponsorship environment or trade show environment.
Proven experience managing multiple complex stakeholders.
Understanding of the Trade Show related workflows
Strong organizational and documentation skills.
Excellent written and verbal communication skills.
Ability to represent The Company to our key partners, sponsors, licensees.
Ability to work cross-functionally and manage multiple priorities in a high-pressure environment.
Familiarity with client brand standards, processes, and culture preferred.
Experience working with sponsors or licensees for The Company is a plus.
Required Education
BA/BS Degree or equivalent experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Mayur Jaiswal
Email: *****************************
Internal Id: 26-00653
$93k-137k yearly est. 4d ago
Sr. Manager, Lead Gen + PPC (fully on-site in LA) [80871]
Onward Search 4.0
Owner/manager job in Los Angeles, CA
We are seeking a performance-driven Senior Pay Per Click / PPC Manager with deep experience in high-intent, call-based lead generation, and multi-million dollar ad budgets.
This role owns end-to-end paid acquisition performance and the technical ecosystems that support accurate attribution, lead quality, and downstream conversion outcomes.
Type: Direct hire, fully on-site in downtown LA, Mon - Fri
Schedule: Regular hours
Pay: $200,000 to $225,000 salary depending on experience
Senior Pay Per Click / PPC Manager Requirements
10+ years of hands-on PPC / SEM experience in high-budget, ROI-focused environments
Demonstrated success improving CPL, ROAS, etc., and lead quality
Recent experience managing multi-million dollar ad budgets.
Expert-level command of Google Ads, Performance Max, YouTube, Microsoft Ads, smart bidding, and audience strategies
Experience integrating paid media performance with Salesforce or comparable CRM platforms
Strong proficiency with call tracking systems, automation tools, chat solutions, landing page testing, and dynamic attribution setups
Advanced analytical capabilities using GA4, dashboards, and technical performance diagnostics
Proven ability to build and own full-funnel acquisition systems, not just individual campaigns
Experience with call-based or high-intent lead generation environments, including regulated verticals
Familiarity with intake platforms, experimentation tools, segmentation frameworks, and IVR routing systems
Experience partnering closely with intake teams or call center operations
Senior Pay Per Click / PPC Manager Duties
Build, manage, and optimize campaigns across Google Ads, Microsoft Ads, Performance Max, and YouTube while using GA4 and others for analytics
Improve lead quality, CPL, ROAS, etc. through continuous testing and optimization
Design and execute structured testing roadmaps across creative, bidding strategies, audiences, and landing pages
Manage Local Service Ads including service areas, reviews, performance optimization, and dispute resolution
Maintain and optimize Google Business Profiles for accuracy, compliance, and performance
Ensure seamless lead flow across paid media, call tracking, intake platforms, and CRM systems
Troubleshoot and resolve issues across Zapier, call tracking, chatbots, IVR routing, and CRM integrations
Validate attribution accuracy, prevent duplicate records, and maintain data integrity within the CRM
Conduct regular call audits to evaluate intake performance, qualification accuracy, and retention quality
Test call routing logic on an ongoing basis to ensure proper queues, escalation paths, and language routing
Analyze funnel performance from initial contact through qualification, contracting, and retention
Deliver weekly performance reporting including spend, leads, CPL, projections, and down-funnel insights
Train team members on paid media systems, attribution logic, intake workflows, and routing infrastructure
Ensure compliance with platform policies, branding standards, and internal security protocols
Document system changes and maintain clear, up-to-date standard operating procedures
No deadline to apply.
$200k-225k yearly 2d ago
Business Operations Program Manager
Avantus
Owner/manager job in Los Angeles, CA
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).
QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.
Why Join QinetiQ US?
If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.
Position Overview
Join us in our fast-paced support to develop, advance, and sustain weapon systems for the U.S. Space Force (USSF) and its mission partners. You will be joining a team of personnel with experience and an in-depth understanding of the environments that include ground, near-space, space, and any system that operates in those environments to meet current and projected strategic, operational, and tactical needs for the Department of Defense (DoD). QinetiQ is a mission-led innovation company that works with the USSF and DoD to design, develop, field, and maintain requirements essential to national security and the survivability of the warfighter.
We are seeking a Business Operations Program Manager in El Segundo, CA with ten (10) years of experience with DoD business operations preferably supporting the USSF. The ideal candidate will have familiarity with using the Comprehensive Cost and Requirement System (CCaR) as well as knowledgeable on DoD funding documents. This position requires an individual who can work closely with technical teams, stakeholders, and partners to ensure program success.
The salary range for this role is 125,000 - 175,000 USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Responsibilities
Support program acquisition efforts including advising and assisting the Government on cost, schedule, and performance matters related to space acquisitions, engineering, and operations
Perform earned value management and schedule analysis in support of commitments, obligations, and expenditures
Provide expertise in support of Integrated Baseline Reviews/Business Financial Reviews as well as insight into program defense contractor cost and schedule performance issues
Review/analyze packages and participate in evaluations and assessments to perform integrated master schedule reconciliation
Combine/correlate program execution data with program baselines including administering the collection and aggregation of obligations and expenditures data from CDRLs
Required Qualifications
10 years of experience with DoD business operations with at least three (3) in a lead capacity
Experience collecting and aggregating obligations and expenditures data from CDRLs
Familiarity using CCaR System as well as knowledgeable on DoD funding documents
MA/MS degree
TS/SCI Eligibility required; willing to take CI Polygraph;#qinetiqclearedjob
Preferred Qualifications
* CCaR certification or coursework
* More than three (3) years of experience in Business Operations lead capacity
Company EEO Statement
Accessibility/Accommodation:
If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to *********************** or call ************** Opt. 4 and let us know the nature of your request and contact information.
QinetiQ US is an Equal Opportunity/Affirmative Action employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
$104k-150k yearly est. 7d ago
Senior Cost Manager
Fortiva
Owner/manager job in Los Angeles, CA
Job Title: Senior Cost Manager
Salary: $170,000 - $180,000
Fortiva are delighted to be partnering with a forward-thinking Owner's Representative firm in Los Angeles to help recruit them a new Senior Cost Manager. This is a critical hire for my client, as they expand and grow into new territories across the US.
As the Senior Cost Manager, you will work on a diverse array of projects across the state of California, regularly meeting clients and mentoring and growing the junior talent on the team.
Projects span from new build and major developments, refurbishment and fit out, tenant fit out to project delivery and strategic planning.
Key Responsibilities:
Lead the development and delivery of detailed cost estimates, budgets, cost plans, RFPs, cash flow forecasts, risk registers, and value engineering studies across the full project lifecycle.
Oversee and administer the requisition and payment application process, including lien waiver compliance, pay application review, and tenant improvement (TI) reimbursement tracking.
Provide ongoing contract oversight to ensure commercial, financial, and performance obligations are met and proactively address potential risks or deviations.
Direct industry benchmarking initiatives, including the identification, analysis, and application of relevant peer project data to support informed decision-making.
Provide leadership and mentorship to junior and mid-level staff, ensuring the consistent delivery of high-quality cost documentation and professional development of the team.
Manage multiple projects simultaneously across varying levels of complexity, or serve as the dedicated cost lead on large-scale, high-profile, or technically complex projects.
Serve as a primary point of contact for clients, delivering clear, concise, and strategic presentations to owners, investors, lenders, and other key stakeholders.
Produce accurate, market-driven estimates and cost analyses informed by current construction pricing, procurement strategies, and cost economics, requiring minimal adjustment and supporting design development decisions.
Ensure projects are delivered in alignment with approved budgets, schedules, and quality standards, while maintaining a strong focus on value, risk mitigation, and financial performance.
Key Requirements:
Minimum of five years of progressive experience in cost management, estimating, or quantity surveying within the construction, real estate, civil engineering or development sectors.
Strong command of construction methodologies, cost structures, procurement strategies, and project financial controls.
Demonstrated experience working directly with owners, developers, general contractors, and design teams to lead cost planning, budgeting, and financial decision-making.
Advanced expertise in cost control, change management, contract administration, and executive-level cost reporting.
Proven ability to identify, evaluate, and manage project risks while providing practical, value-driven recommendations to clients.
Exceptional analytical skills and attention to detail, with the ability to interpret complex financial data and exercise sound professional judgment.
Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders and build long-term client relationships.
Professional certifications such as RICS, AACE, CCM, or equivalent credentials are preferred.
If interested, please send your resume to **************** I will then schedule an informal conversation to see how this role aligns with your future,
$170k-180k yearly 20h ago
Manager, Sales - Womens Designer Collections
Bloomingdale's, Inc. 4.2
Owner/manager job in Los Angeles, CA
Store Leaders are on the forefront of both the colleague and customer experience. Through your dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdales mission, to be like no other sto Manager, Designer, Sales, Collections, Customer Experience, Business Manager, Business Services
$81k-101k yearly est. 6d ago
Customer Service Manager
GSM-Xanh SM
Owner/manager job in Los Angeles, CA
Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a mission to redefine urban transportation, we have successfully expanded into the U.S. market and are now preparing to launch operations globally.
Join us in shaping the future of sustainable mobility.
1. Job Description
Oversee nationwide Customer Service & Driver Support operations, ensuring service excellence and optimal operational performance.
Key Responsibilities
Develop and execute customer service strategies and operational plans aligned with company objectives.
Assign performance KPIs to teams and individual members.
Manage all customer service and driver support activities across the country to achieve operational and service KPIs.
Coordinate and optimize staffing, scheduling, and resource allocation to enhance efficiency.
Identify incidents and collaborate with cross‑functional teams to resolve customer and driver-related issues.
Monitor performance metrics and propose improvement initiatives.
Plan and implement training programs to enhance team expertise and service quality.
Develop and standardize operational workflows and customer service guidelines.
Coach and mentor team members to ensure adherence to operational standards and system requirements.
Research, evaluate, and recommend enhancements for Call Center and CRM systems to support customer service operations.
2. Requirements
Bachelor's degree or higher.
Preferred majors: Economics, Marketing, Tourism, Business Administration, or related fields.
Minimum 3 years of managerial experience in Customer Service, Driver Support, or Service Operations.
Proven experience managing teams of 30+ members.
Strong preference for candidates with experience in Call Centers, Customer Support, or operations within traditional taxi companies or ride‑hailing platforms.
$52k-99k yearly est. 5d ago
Senior Manager, Publishing (Games) Temp
Skybound Entertainment
Owner/manager job in Los Angeles, CA
Who We Are
We are Skybound.
We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.
From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.
Opportunity
Skybound is looking for an owner-minded Senior Manager, Publishing to lead go-to-market efforts on
Invincible VS
and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem.
As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond.
You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role.
Reports: This position will report to Skybound's Senior Director, Publishing (Games)
Responsibilities Include:
Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies.
Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch.
Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction.
Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions.
Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns.
Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints.
Use data and player research to inform marketing decisions and product feedback loops.
Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI.
Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise.
Role Requirements:
6+ years of experience in brand, publishing or product marketing, preferably in the games industry.
Demonstrated success launching and sustaining live digital products or services.
A strategic thinker with hands-on experience turning insights into high-performing campaigns.
Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals.
Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns.
A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision.
Skilled in campaign planning, messaging strategy, and channel coordination.
Game industry experience as both a professional and a player.
Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment.
Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus.
Salary Range: $130,000 - $150,000 USD / Year
Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company.
The salary range listed is just one component of the total compensation package for employees.
Compensation decisions are dependent on the circumstances of each role.
Benefits
Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.
Company Overview
Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including
The Walking Dead
and
Invincible
.
Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling
The Walking Dead
video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.
Invincible
is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes.
The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean.
Equal Opportunity Employer
At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status.
Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.
For more information on our Privacy Policy, visit: ***************************************
$130k-150k yearly 3d ago
Independent Operator - Store Manager
Grocery Outlet 4.0
Owner/manager job in Palmdale, CA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
$40k-49k yearly est. 2d ago
Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
Owner/manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
#J-18808-Ljbffr
$114k-158k yearly est. 3d ago
Senior Area Manager, Community - USA West
Arc'Teryx Limited
Owner/manager job in Los Angeles, CA
Your Opportunity at ARC'TERYX:
As the Senior Area Manager, Community for USA West, you lead the Arc'teryx community strategy across key markets including Seattle, Portland, Los Angeles, and San Francisco and Pacific outdoor hubs. You will design initiatives that authentically engage and grow our community, ensuring Arc'teryx continues to inspire, innovate, and lead across these diverse urban and outdoor-oriented hubs.
While you set the vision and direction, you will also serve as a mentor and people leader to your team; enabling them to deliver best-in-class experiences through Academy Light activations, new store openings, metropolitan endemic events, the Retail Academy Prep Series, and athlete/guide partnerships. This role blends strategic oversight, team leadership, and operational excellence, while fostering strong relationships with athletes, guides, pro partners, local ambassadors, and grassroots communities.
This role can be hired remote. Business operations occur on PST time zone. Travel to each market is required.
Meet Your Future Team:
We bring Arc'teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community.
If you were in the Senior Area Manager, Community - USA West role now, here are some of the core activities you would be doing: Strategic Leadership
Designing and implementing the USA East community strategy, aligned with North American priorities, while tailoring initiatives to resonate authentically in urban markets
Focusing efforts on New York and Boston, while identifying opportunities for expansion in other East Coast cities
Position USA East as a flagship community region, piloting new concepts and setting a high standard for engagement
Leveraging insights, trends, and opportunities to evolve strategy and deliver measurable growth
Conducting bi-monthly market travel across assigned regions to support store visits, community events, Academy or brand activations, ambassador engagement, and regional athlete meetings
Event & Experience Leadership
Overseeing the vision and execution of Academy Light experiences, ensuring high-quality, inclusive learning opportunities that build deep community connection
Leading new store opening activations, developing event strategies that celebrate local communities and drive brand presence
In partnership with the Sponsorships and Partnerships teams, directing the planning and delivery of select mountain town endemic events that honor the roots of our community and strengthen loyalty in core outdoor hubs
Partnering with the Brand Experience, GTM, Retail Leadership and Field Marketing teams to lead the Retail Academy Prep Series, ensuring retail staff are prepared and inspired to activate community experiences with excellence
Relationship & Partnership Management
Building, nurturing, and activating relationships with regional athletes, guides, pro partners, and ambassadors, ensuring their voices are integrated into community activations
Managing the Core Community Ambassador program in East Coast markets, empowering grassroots connections
Collaborating with store teams, marketing, and brand partners to align on community goals and amplify impact
Media & Amplification
Managing paid media budgets for community initiatives, ensuring efficient spend and maximized ROI
Partnering with content and brand teams to create compelling storytelling that amplifies events and extends reach
People Leadership & Team Development
Leading, coaching, and developing the Area Community Specialist and Coordinator, providing mentorship, feedback, and growth opportunities
Fostering a culture of accountability, collaboration, and innovation within the US East community team, ambassador, regional athletes and retail leaders
Acting as a role model and culture carrier, embodying Arc'teryx values in leadership and decision-making
Measurement & Reporting
Defining and reporting on community KPIs: attendance, engagement, amplification, sentiment
Providing insights and recommendations to continuously improve strategy, execution, and impact
Sharing success stories and learnings across the broader North American team
Here are some of the things you could be working on in the future:
Develop regional event and partnership calendars to support Brand investments
Manage national ambassador and seeding framework
Quarterly community performance reports
Project ownership of Academy Light experiences in the US East region
Deliver data as part of a scorecard process to support brand expansion into new markets
Are you our next Senior Area Manager, Community - US East role?
You have a bachelor's degree in Marketing, Communications, Business or a related field
You have 8+ years of experience in community management, brand marketing, or event strategy, with proven expertise in building large-scale community programs
You have a strong background in event leadership, from concept through to execution and measurement
You have demonstrated success in managing and developing people in high-performance environments
You have experience with ambassador, athlete, or influencer relationship management
You are proficient in budget management, paid media allocation, and ROI analysis
You are excellent communication, storytelling, and cross-functional leadership skills
You have a deep understanding of the outdoor and mountain town community landscape in Canada
You have a passion for the outdoors, sustainability, and the Arc'teryx ethos
$124,000 - $155,000 a year
A reasonable estimate of the pay range is USD$124,000 - USD$155,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there's always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
#J-18808-Ljbffr
$124k-155k yearly 4d ago
Associate Manager, Creative Operations
Simkhai
Owner/manager job in West Hollywood, CA
We are seeking a Associate Manager, Creative Operations to support our growing creative and marketing team. This role is essential to ensuring seamless content production across photoshoots, campaigns, and social media. The ideal candidate is a proactive problem-solver who thrives in fast-paced creative environments and can balance hands-on production support with thoughtful planning and process optimization.
Responsibilities:
Photoshoot Production & Coordination
Lead end-to-end coordination of photoshoots, including scheduling, location scouting, booking crew and talent, securing equipment, and managing logistics.
Develop and manage production timelines, call sheets, shot lists, and creative briefs in partnership with the creative team.
Track and manage shoot budgets, vendor contracts, and invoices.
Provide on-set production support to ensure shoot days run smoothly and align with creative objectives.
Pre- & Post-Production Management
Project manage the full creative production pipeline from kickoff through final asset delivery.
Coordinate retouching, editing, and delivery timelines with internal teams and external partners.
Ensure all assets meet brand standards and are delivered in correct formats and ratios.
Oversee digital asset organization, file naming conventions, and archival processes to maintain a well-structured and accessible asset library.
Social Media Management & Planning
Manage the development and execution of social media content calendars.
Collaborate with creative, marketing, and commercial teams to align content with campaigns, launches, and storytelling priorities.
Create and edit social media content (photo, video, and captions) in partnership with the creative team, ensuring alignment with brand voice and platform best practices.
Schedule and publish content, ensuring accuracy and timely posting.
Track performance metrics and assist with reporting to inform future strategy.
Qualifications:
Must have 2-5+ years of experience in creative operations, production coordination, or a similar role within a creative or marketing environment.
Undergraduate degree required.
Must have strong project management skills with the ability to manage multiple deadlines simultaneously.
Demonstrated experience managing photoshoots or video productions, either in-house or at an agency or production company.
Familiarity with digital asset management systems and best practices.
Experience creating and publishing social media content with an understanding of platform-specific formats, best practices, and brand voice.
Excellent communication, collaboration, and vendor management skills.
Proactive, solution-oriented mindset with strong attention to detail.
Comfortable working in fast-paced, ambiguous, and highly creative environments.
Benefits:
We offer a competitive benefits package including medical, dental, vision, FSA, 401(k), and PTO. Additionally, employees receive a generous clothing allowance and a 50% employee discount.
About Us:
SIMKHAI designs for the elevated everyday, blending innovative techniques with timeless craftsmanship. Founded in 2010 by designer Jonathan Simkhai, the brand draws inspiration from architecture and sculpture, combining progressive construction with intimate hand-detailing. A 2015 recipient of the CFDA/Vogue Fashion Fund, SIMKHAI is recognized for its original silhouettes, quality construction, and timeless elegance. Based in Los Angeles, the studio continues to cultivate a creative community around the brand, sharing its designs with women who live artful, unapologetic lives.
$81k-110k yearly est. 4d ago
Operations Manager
Counter 4.3
Owner/manager job in Santa Monica, CA
About Us
We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.
Position Overview
We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues.
Key Responsibilities
Inbound Freight Management
Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory.
Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded.
Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels.
Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports.
Customs & Compliance Coordination
Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments.
Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations.
Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes.
Receiving & Delivery Coordination
Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations.
Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees.
Freight Claims Management
File and Manage freight claims for any lost, damaged or delayed inbound shipments.
Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits.
Internal Orders Support
Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders.
Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL
Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments.
Wholesale Logistics Operations
Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts).
Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks.
Cross Functional Collaboration:
Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs.
Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives.
Qualifications & Experience
4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred.
Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required.
Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity.
Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred.
Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions.
Excellent written and verbal communication skills.
Highly organized and process-oriented, with strong attention to detail.
Ability to manage up and work independently while also supporting team execution.
International experience is a plus, particularly in global supply chain management and logistics.
Why Join Us?
Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact on a growing and innovative beauty brand.
Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.
We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs.
Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
$43k-59k yearly est. 1d ago
General Manager, Beacon
Critical Role
Owner/manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
$65k-128k yearly est. 20h ago
GM, Retail
Plug 3.8
Owner/manager job in Santa Monica, CA
Employment Type: Full-Time
Compensation: $160,000 - $170,000 + up to 25% incentive
Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit *****************
The Opportunity
As Plug expands its marketplace capabilities, we are launching a Retail offering that brings vehicles directly to consumers-leveraging an asset-light model built on strong operating partners rather than owned infrastructure.
The GM of Retail will be responsible for launching Plug's first retail location in Los Angeles, proving the operating model, and expanding the program nationwide.
This role owns the direction, execution, and performance of Plug's Retail program. While this role does not directly manage a large team, it carries clear authority over Retail strategy, priorities, and operating decisions, and requires close partnership with Plug's functional leaders and external operating partners.
What You'll Do...
Launch & Market Entry
Own the end-to-end launch of Plug's first retail location in Los Angeles.
Define launch scope, timelines, and readiness criteria.
Coordinate internal teams and external partners to bring the location live quickly and reliably.
Ensure regulatory, operational, and customer experience requirements are met at launch.
Operating Model
Design and refine Plug's asset-light retail operating model.
Establish Plug's retail standard, leveraging a data-driven approach to maximize throughput, margins and customer experience
Monitor partner performance and continuously improve quality, speed, and cost.
Cross Functional Leadership
Drive alignment across Product, Ops, Dealer Success, Marketing, Legal, and Finance.
Lead weekly cross-functional working groups to unblock issues, make tradeoffs, and keep milestones on track.
Define and own core Retail KPIs including conversion, margin, inventory turn, retail mix and customer satisfaction.
Expansion & Scale
Capture learnings from the LA launch and codify them into a repeatable playbook.
Develop a clear framework for selecting and launching new markets.
Lead expansion into additional cities once the model is proven.
Identify when additional resources or dedicated roles are required to support scale.
What You'll Bring...
7+ years of experience in marketplaces, automotive, operations, or consumer businesses.
Experience launching or scaling a new product, program, or business line within an existing organization.
Proven ability to lead cross-functionally without formal authority.
Strong operational judgment and comfort navigating ambiguity.
Clear communicator with strong stakeholder management skills.
50%+ travel to support launches in future cities
Preferred Requirements
Automotive or EV ecosystem experience.
Marketplace, logistics, or pricing background.
Prior people management experience.
Why Plug?
Direct ownership of a core growth lever in a rapidly evolving market.
Opportunity to shape Plug's external ecosystem from early stages.
Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces.
High impact, high autonomy, and clear line of sight to company-level outcomes.
This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates.
Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Next Steps:
Ready to build something from scratch and lead with impact? We'd love to meet you. Email **************** with your best pitch as to why we should connect with you!
$160k-170k yearly 2d ago
Luxury Brand Store Manager
Nana Jacqueline
Owner/manager job in Los Angeles, CA
Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.
This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.
Key Responsibilities:
Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
Identify and act on sales opportunities, client outreach, and events that enhance store performance.
Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
Manage scheduling, training, and performance evaluations to support a high-performing retail team.
Provide consistent feedback and development opportunities for sales associates to reach their full potential.
Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
Maintain accurate reporting, inventory management, and operational compliance.
Qualifications:
3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
Proven track record of leading teams to exceed sales goals and deliver measurable growth.
Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
Excellent leadership, communication, and people-management skills.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Passion for luxury fashion, styling, and brand storytelling.
Professional, polished, and customer-focused demeanor.
Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
$40k-67k yearly est. 3d ago
Store Manager
Paper Source 4.3
Owner/manager job in Santa Monica, CA
Classification
Full-Time
A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer's perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.
• Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.
• Build your team through engagement, motivation and coaching; assess performance proactively and timely.
• Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes.
• Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.
• Develop the store team based on their individual strengths and through engagement, coaching and feedback.
• Assess the store from the customer's perspective and use insight to seek and influence improvement with the market leaders and regional manager.
• Communicate with your store team respectfully and with urgency on key issues and messages.
• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations.
• Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.
• Use the store roster to schedule appropriately, optimizing process efficiency and store payroll.
• Understand issues of shrink and expenses, holding the store team accountable to do the same.
Knowledge & Experience
• Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.
• Experience in leading, managing and developing employees at all levels.
• Experience managing payroll and scheduling effectively.
• Experience driving positive key financial results.
• Ability to organize, plan and prioritize workload.
• Manage your own time efficiently and effectively.
• Able to delegate and to work through others well.
• Communicate clearly and comfortably across all levels of the business.
• Build collaborative working relationships at all levels.
• Deliver honest and constructive feedback, holding team members accountable when necessary.
• Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.
• One to two years of supervisory experience required; two plus years retail experience preferred.
Expected Behaviors
• Prioritize customer experience above all else.
• Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.
• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity. • Drive results.
• Provide feedback, coaching and development.
• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.
• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.
• Address issues proactively.
• Make good decisions and engage in solution-based problem solving.
• Is comfortable with ambiguity.
• Show adaptability and work with a sense of urgency all the time.
• Maintain positivity.
• Remain discreet and unbiased.
• When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.
Notes
An employee in this position can expect an annual starting rate of $68,640 depending on experience, seniority, geographic locations, and other factors permitted by law.
Full Job Description: *********************************************************
$68.6k yearly 2d ago
Store Manager
Mango 3.4
Owner/manager job in Los Angeles, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce the opening of our new store at Figat7th in Los Angeles, California this February, and we're looking for a dynamic Store Manager to lead the launch.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!