Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
$42k-51k yearly est. 2d ago
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Sr General Manager
Sfe, LLC
Owner/manager job in Mabton, WA
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality, cleanliness and sanitation and district client satisfaction.
Responsibilities :
Manages salaried managers and hourly associates in the Food Service Department.
Oversees the overall management, direct client interface, direction and quality of the account.
The ability and dedication to train the Assistant Food Service Director to ultimately take on newly awarded contracts or other current business Leads program innovation efforts to ensure academic success through feeding more students.
Establishes and maintains excellent relationships with District Administrative staff and Board of Trustees. Hiring, training and development of staff. Plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems.
Prepares district annual budget and manages labor, food costs and other elements to deliver to targets.
On time completion of required daily/weekly/monthly reports such as inventory, production records, payroll/timekeeping, etc.
Oversees and participates in the preparation and service of food and beverage items in adherence to SFE food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with SFE and the district's policies and procedures.
Fill in where needed to ensure customer service standards and efficient operations
Develop, plan and carry out SFE marketing and promotional activities.
Other duties, as assigned.
Qualifications :
Bachelor's Degree with an academic major in areas including food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.
Minimum of 8-10 years in the Food Service industry. With 6-8 years' experience as a Food Service Director in the K-12 market.
Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability; cost management and growth aspects
Strong leadership, staff management, coaching and supervisory skills
Strong communication; written and verbal skills and presentation abilities
Ability to engage and communicate on multiple levels including management, client, customer and associate levels
Excellent financial, budgetary, accounting and computational skills
Proficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems and internet
ServSafe certification
Must pass a background check
Must maintain a valid driver's license and current auto insurance
We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.
$66k-123k yearly est. Auto-Apply 14d ago
TECHNICIAN GM
McCurley Integrity Dealerships LLC
Owner/manager job in Pasco, WA
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
***additional pay for breaks, overtime and bonuses***
Automotive Technician
GROW WITH US!!!!
The Service Technician's primary responsibility is to diagnose and repair automobiles, vans, trucks, and other vehicles in accordance with ASE certification, dealership policies, state, and federal law.
Accuracy - Ability to perform work accurately and thoroughly.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Honest/Integrity - Ability to be truthful and be seen as credible in the workplace.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Pay Range:
A Technician $35.00 - $40.00
B Technician $30.00 - $34.00
C Technician $21.00 - $29.00
We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
$65k-121k yearly est. Auto-Apply 8d ago
TECHNICIAN GM
McCurley
Owner/manager job in Pasco, WA
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
* additional pay for breaks, overtime and bonuses*
Automotive Technician
GROW WITH US!!!!
The Service Technician's primary responsibility is to diagnose and repair automobiles, vans, trucks, and other vehicles in accordance with ASE certification, dealership policies, state, and federal law.
* Accuracy - Ability to perform work accurately and thoroughly.
* Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
* Customer Oriented - Ability to take care of the customers' needs while following company procedures.
* Honest/Integrity - Ability to be truthful and be seen as credible in the workplace.
* Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Pay Range:
A Technician $35.00 - $40.00
B Technician $30.00 - $34.00
C Technician $21.00 - $29.00
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
$65k-121k yearly est. 6d ago
TECHNICIAN GM
McCurley Dealerships
Owner/manager job in Pasco, WA
Job Description
McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same.
Benefits:
Medical, Dental, Vision
Long Term Disability
Voluntary Life
Illness, Cancer and Accident Insurance
401k with company contribution
Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations
***additional pay for breaks, overtime and bonuses***
Automotive Technician
GROW WITH US!!!!
The Service Technician's primary responsibility is to diagnose and repair automobiles, vans, trucks, and other vehicles in accordance with ASE certification, dealership policies, state, and federal law.
Accuracy - Ability to perform work accurately and thoroughly.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Honest/Integrity - Ability to be truthful and be seen as credible in the workplace.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Pay Range:
A Technician $35.00 - $40.00
B Technician $30.00 - $34.00
C Technician $21.00 - $29.00
We are an Equal Opportunity Employer
. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
$65k-121k yearly est. 7d ago
Recreation Operations Manager
The Management Group 4.3
Owner/manager job in Kennewick, WA
Title: Recreation Operations Manager
Salary: $27-30/hr
About the Role
Club 10 is the social and recreational hub of the Resort at Hansen Park. This role owns the day-to-day operation, readiness, and guest experience of all Club 10 amenities.
This is a hands-on operations leadership role, not an event-planning-only position.
You will manage fitness, games, simulators, indoor and outdoor recreation spaces, and activity programming while ensuring everything runs safely, smoothly, and at a resort-quality standard.
If you ve managed a clubhouse, fitness center, family entertainment venue, or multi-use recreational facility and enjoy being on the floor solving problems, training users, and elevating the experience, this role will feel familiar.
What You ll Be Responsible For
Amenity & Facility Operations
Oversee daily operation of all Club 10 amenities including fitness center, golf simulator, arcade games, billiards, card room, yoga room, pickleball courts, cornhole, and other indoor/outdoor recreation spaces
Ensure all equipment is operational, safe, clean, and ready for resident use
Perform regular inspections and basic troubleshooting; coordinate repairs with vendors or internal maintenance
Programming & Engagement
Develop and manage activity schedules, tournaments, and small-scale events
Train residents on equipment use, rules, and safety
Partner with the Events Coordinator to support larger resort-wide events
Pre-Opening Setup
Support final setup and readiness of all equipment and spaces
Help establish usage rules, age guidelines, and access policies
Assist with decisions around paid vs free amenity use and payment systems where applicable
Create basic SOPs and safety guidelines for residents
Vendor & Trainer Coordination
Schedule and coordinate personal trainers, instructors, and specialty providers
Manage vendor relationships for equipment service, warranties, and preventative maintenance
Resident Experience & Hospitality
Act as the primary point of contact for amenity-related questions
Enforce rules consistently while maintaining a friendly, welcoming environment
Promote activities and amenities through signage, flyers, and digital channels
Administrative & Reporting
Maintain equipment logs, schedules, and SOP documentation
Track usage trends and provide insights to leadership
Recommend enhancements or new programming ideas
What We re Looking For
Required Experience
3+ years managing a recreation facility, clubhouse, fitness center, entertainment venue, or hospitality-driven environment
Experience overseeing spaces and equipment, not just scheduling activities
Strong customer service and guest-facing leadership experience
Comfort training individuals or groups on equipment or processes
Preferred Backgrounds
Resorts, luxury multifamily communities, country clubs
Family entertainment centers, arcades, attractions
Fitness clubs or wellness facilities with facility oversight
Skills That Matter Here
Operational mindset with strong organization and follow-through
Comfort enforcing rules while keeping the experience positive
Technical curiosity and willingness to troubleshoot equipment
Clear communicator who enjoys being visible and accessible
$27-30 hourly 9d ago
General Manager - Global
QOL Restaurant Group
Owner/manager job in Kennewick, WA
The General Manager is responsible for all daily operations in the entire restaurant. They must demonstrate strong communication skills and leadership abilities, as well as maintain a safe and sanitary work environment. The General Manager is responsible for the development of new and current team members, while upholding all service standards and ensuring all food and beverage is served according to standards.
In addition, they must coach team member's performance - remaining friendly and flexible-resulting in the best guest experience possible.
Specifically, the General Manager ensures consistent execution of both FOH and BOH systems and profitability by providing and ensuring quality training, coaching and follow-through. This position is ultimately accountable for store profitability, labor cost controls, service standards, systems, organization, team member engagement and the guest experience.
The General Manager reports directly to the Director of Operations and the Operations Manager.
Requirements
Strong understanding of all FOH and BOH systems and operations; must demonstrate the ability to run effective shifts in all aspects of the restaurant.
Provides direction, coaching, and leadership for all staff including safety and sanitation, and company policies and procedures. Responsible for establishing and appropriately communicating goals to the Corporate Team on a regular basis.
Communicates effectively with the Management Team.
Ensures the Management Team's continued development and focus on creating and maintaining a strong guest first focus.
Effectively maintains the restaurant's facility, both exterior and interior, to Twigs' standards (clean, neat, and organized) and ensures sufficient supply levels of tools available for all employees to execute their responsibilities.
Ensures completion and posting of the FOH schedule is done, effectively maintaining labor goals and guest satisfaction. The schedule should be planned using forecasted sales and labor budget, while taking team member availabilities, requests and vacations into consideration.
Leads the staff in a positive manner as to achieve our desired result; being 100% guest satisfaction.
Ensures 100% effectiveness of both FOH and BOH systems and standards.
Ensures execution of company standards for each Guest from the front doors to the table.
Ensures all marketing materials are current throughout the restaurant.
Ensures that dress code standards are 100%.
Other duties as necessary for successful and efficient operations
Salary Description 78,000-83,000
$65k-121k yearly est. 60d+ ago
General Manager WA
Anchor Point Management Group 3.9
Owner/manager job in Kennewick, WA
All World Wide Wings Manager Responsibilities: All managers, regardless of position, share responsibility of and are accountable for following the World Wide Wings Manager Description in conjunction with the following specific to this position in the company.
Restaurant General Manager Job Purpose:
The Restaurant General Manager provides leadership to ensure that all team members are guest-focused, team-focused, and community-connected.
The Restaurant General Manager will exercise knowledge of restaurant operations, managing staff resources, providing counsel, training, developing and coaching Assistant General Manager (if assigned), Department Managers, Restaurant Support Managers and Hourly Team Members with the express purpose to build sales and profits while maintaining operating standards.
The Restaurant General Manager is responsible for the overall operation of their assigned restaurant, ensuring the overall integrity of the Buffalo Wild Wings brand.
Key responsibility areas include team performance, increased sales and profitability, effective cost controls, and development, training and retention of Department Managers, Restaurant Support Managers and Hourly Team Members.
The Restaurant General Manager is responsible to work actively to ensure the restaurant meets financial and operating goals.
Restaurant General Manager -Specific Responsibilities Include:
TEAM
• Responsible for creating, implementing and executing the overall business staff plan, ensuring proper staffing levels are maintained by each Department Manager to build sales. Ensures Department Managers are trainedthoroughly to ensure only the highest quality team members are hired.
• Responsible for preparing the manager schedule to ensure proper business coverage according to the World Wide Wings Quality Manager Schedule Guidelines
• Oversees the human resource management function, ensuring 100 % compliance with all federal, state and local laws and regulations, company policies, guidelines and procedures.
• Ensures all employee benefits are communicated to all Department Managers, Restaurant Support Managers and Hourly Team Members.
• Provides performance feedback and recognition to all Assistant General Managers (if assigned), Department Managers, Restaurant Support Managers and Hourly Team Members on an ongoing and timely basis to include manager one-on-ones and performance reviews.
• Holds all Department Managers, Restaurant Support Managers and Hourly Team Members accountable for contributing to team and company objectives.
• Creates and maintains an open door policy with Department Managers, Restaurant Support Managers and Hourly Team Members allowing for open and honest communication, consistency of standards and appreciation for contributions and suggestions.
Provides direction to all Managers, particularly Department Managers for performance management of Team
Members.
• Effectively trains and develops managers, with a particular focus on Department Managers and Managers in Training.
• Creates, delivers and follows up on Individual Development Plans for all managers. Creates, delivers and follows up on performance improvement action plans for managers when needed.
• Ensures any development plans for hourly Team Members are delivered effectively by Department Managers.
• Conducts informative, focused weekly manager meetings that include a written agenda.
• Models effective pre-shift meetings; builds camaraderie; and solicits feedback. Ensures all managers are holding effective pre-shift meetings.
• Ensures effective communication occurs to and amongst all Department Managers, Restaurant Support Managers and Hourly Team Members.
• Builds positive, professional relationships with all managers and team members, ensuring positive morale and providing a fun work environment.
• Follows up and ensures recognition and reward programs are in place in each department to recognize superior performance.
• Maintains/achieves all turnover and retention targets.
• Models exemplary leadership behaviors and skills and ensures all managers follow this lead
GUEST
• Ensures that all managers and Team Members are guest focused first, and display hospitality skills consistently, such as 100% manager table visits, big hellos and big goodbyes, etc.
• Responds to guest comments and criticism in a constructive, positive and timely manner, looking at such as an opportunity to build guest count. Educates and empowers Department Managers, Restaurant Support Managers and Team Members to act in a similar capacity.
• Actively looks for, identifies and implements techniques to attract new guests.
• Builds positive, professional relationships with members of businesses and other organizations in the community.
• Delivers superior GEM (Guest Loyalty Index) results through ensuring outstanding guest service and product quality at all times.
• Ensures proper staffing levels to provide superior guest service at all times.
• Ensures adherence to all management and team member training standards, ensuring all are properly trained to deliver outstanding results.
• Delivers a WOW experience for every guest, every time.
QUALITY OPERATIONS
• Leverages compliance/feedback information (GEM, QSC's, Steritech audits, Mystery Shop feedback, etc.) in order to improve overall restaurant performance.
• Ensures adherence to company-specified systems, tools and procedures for proper shift execution by all Team Members and Managers.
• Ensures Serve Safe Food, Responsible Alcohol Service (RAS) and HACCP standards are strictly adhered to.
• Ensures adherence to all city, county, state, and federal laws and regulations related to the food and beverage industry
• Keeps current on and ensures the implementation of new programs, policies, procedures and product promotions.
• Maintains high quality service and cleanliness standards at all times.
• Ensures managers are holding Team Members accountable for adherence to all daily, weekly and monthly cleaning schedules.
• Consistently delivers the Buffalo Wild Wings experience through superior AV management and sports awareness.
SALES AND PROFITS
• Creates, develops and implements an effective local store marketing plan within budgeted parameters. Use of Home Team Advantage and Eat Wings / Raise Funds programs is required.
• Approves all department schedules to ensure acceptable overall labor results and guest satisfaction. Possesses strong personal knowledge and ensures all managers possess solid knowledge of all labor control tools (SPLH).
• Maintains utility conservation and creates awareness, teaches managers how to control utility costs.
• Reconciles profit and loss statements, calculates results, conducts analysis and communicates results to entire management team, with a particular focus on Department Managers.
• Establishes daily, weekly, monthly and quarterly sales goals/forecasts to meet or exceed budgeted expectations.
• Conducts effective Period Business Review Meetings.
• Meets or exceeds budgeted profit goals, reacts to trends, troubleshoots problem areas.
• Effectively breaks down sales and profit goals ensuring manager understanding. Ensures managers understand how to achieve maximum bonus potential.
• Holds Department Managers accountable for department P& L line item responsibility, coaches managers on how to attain agreed upon goals.
• Continually grows sales through providing an outstanding guest experience.
• Ensures all Safety & Security policies are followed, including all loss prevention actions.
• Ensures all key financial tools / control systems are understood and utilized, including but not limited to Aspect, Back Office, BQI, etc.
• Understands, is able to complete, and teaches managers the functions of completing Period Business Reviews and the Weekly DM Summary.
• Proactively maintains and manages all unit R&M issues, ensuring the restaurant is kept in “like new” condition.
• Reacts immediately to any change in business trends, developing and implementing corrective action plans when necessary.
• Completes all other assigned duties or tasks
Qualifications
Knowledge and Skill Requirements:
• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills.
• Must possess the ability and desire to create a fun, exciting environment for both guests and Team Members alike.
• Must possess solid skills with basic mathematical computations.
• Must have a proven track record of successfully managing multiple priorities in a fast paced work environment.
• Must maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.
• Qualified candidates will possess a minimum of 2 years restaurant or retail management experience, and experience managing a restaurant with a full bar is preferred.
• This position requires the completion of a high school education or equivalent, a valid driver's license to travel between units, a satisfactory background check, and the ability to meet the physical demands of the position detailed below.
• This position requires successful completion of Buffalo Wild Wings Management Certification program The duties of this position may change from time to time. World Wide Wings reserves the right to add or delete duties and responsibilities at the discretion of World Wide Wings, its managers or franchisor. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
$100k-169k yearly est. 17d ago
Store Manager
Disclosure, Consent, Acknowledgment and Agreement
Owner/manager job in Kennewick, WA
Store Manager - (26003101) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment.
Recruits, trains and develops Associates.
Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover.
Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training.
Ensures all required training courses are prioritize and completed in a timely manner.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.
Expense Control:• Leads all expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times.
Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.
Reinforces the Company Dress Code at all times.
• Represents and supports the Company brand at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.
Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer.
We consider individuals for employment or promotion according to their skills, abilities and experience.
We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce.
Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
COMPENSATION AND BENEFITSThe base salary range for this role is $80,170- $84,776.
The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location.
The range listed is just one component of the total compensation package for employees.
Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses.
In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 15 days/year, 9 Personal and Company Holidays.
AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.
Primary Location: Washington-Benton-Kennewick-Kennewick Plaza WAWork Locations: Kennewick Plaza WA 2825 W Kennewick Aveune Kennewick 99336Job: Store ManagerOrganization: Kennewick Plaza WA (2610) Schedule: Regular Full-time Job Posting: Jan 14, 2026
$80.2k-84.8k yearly Auto-Apply 21h ago
General Manager/Store Leader
Gregorys Coffee-GC53-North Colombia
Owner/manager job in Kennewick, WA
Gregorys Coffee is looking to hire an amazing Store Leader to join our team!
Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.
Job Description & Responsibilities
The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth.
This role will oversee and manage the following:
People Development
Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions
Ensure teams are upholding our high standards by conducting evaluations and thorough observations
Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities
Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge
Identify and work with high potential talent that can be developed into our next great leaders
Operational Standards
Ensure all existing operational and menu standards are being executed as planned
Train team on new menu and operational roll outs
Ensure all employees are upholding Department of Health standards and are always thoroughly prepared to handle an inspection at any time
Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal
Ensure stores are kept immaculately clean, organized, and well merchandised at all times
Service Standards
Work side by side with your team to lead by example in giving 5-star service
Coach team to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed
Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn't become a complaint and instead becomes a praised review
Become the “Mayor” of your store neighborhood and know a significant amount of Gregulars that come in every day
Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business
Minimize guest complaints and respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews.
Facilities & Maintenance
Proactively clean, service, and maintain all equipment in your store
Hold monthly meetings with an agenda and clear deep cleaning tasks to be accomplished
Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business
HR Management
Ensure you and your team are compliant with employee labor laws
Ensure changes to labor laws are thoroughly communicated and enacted
Proactively manage employee issues by having regular one on one conversations with every employee on your team
When necessary, deliver coaching conversations, warnings, and terminations with sufficient evidence and documentation that protects the business and the employee's experience
Financial Performance
Closely manage your store's controllable profit areas: sales, labor, and COGS
Work closely with your team to build customer relationships and seek out revenue drivers outside of the 4-walls of the store
Work closely with your team to build efficient schedules based on the needs of the business, using data to drive your decisions
Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate
Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits
Actively monitor inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding your COGS targets
Ensure monthly inventory counts are completed and submitted accurately
Additional Expectations
This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success
There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays.
Regular communication with your assigned DL or Multi Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing
Attend company events and proactively encourage team members to attend as well
If this is you please apply today!
We use eVerify to confirm U.S. Employment eligibility.
$36k-66k yearly est. 7d ago
Retail Store Manager-maurices
Maurices 3.4
Owner/manager job in Kennewick, WA
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Store Manager-maurices to join our team located at our Store 2224-Columbia Center-maurices-Kennewick, WA 99336.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
What you'll do:
Being a maurices full-time retail store manager means that you'll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers looking and feeling their best. This role builds and supervises a high-performance team of 8-20, including 3-4 members of management.
Key responsibilities include:
Inspiring and directing a team focused on customer obsession and driving and achieving goals (sales, loyalty, talent)
Leading talent selection, associate development, onboarding, training and retention
Managing the omni-channel business through visual presentation, sound operational practices and manage store expenses
Connecting with the community to increase awareness
Driving new ideas, sharing information with others, and creating solutions
What you'll get in return:
A growth-minded atmosphere, positive and supported environment
A flexible work schedule
Ability to influence a team and implement growth strategy
Career Development opportunities
Occasions to encourage connecting and actively participating in community events
A 40% discount
Well-rounded benefits offering, including mental, physical and health resources
Position Requirements:
Store Manager candidates are skilled individuals with:
Previous management experience, required. Specialty retail store management experience, preferred
Proven ability to identify and develop talent and influence a positive team atmosphere
Ability to make sound decisions, take action, and achieve results
Computer Proficiency, necessary
Availability to work day, evening, and weekend hours
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Store Leader: $27.32 - $30.36
Location:
Store 2224-Columbia Center-maurices-Kennewick, WA 99336
Position Type:Regular/Full time
Benefits Overview:
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Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
$31k-51k yearly est. Auto-Apply 60d+ ago
Grooming Salon Manager
Petco Animal Supplies Inc.
Owner/manager job in Kennewick, WA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Your Petco Grooming Career:
As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people and for pets will ensure a positive experience for our partners and exceptional care for every pet, leaving them looking and feeling their best.
In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including:
* Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)
* Medical, dental, vision and more
* 401k and more
* Paid Time Off
* Petco Discounts
* All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
* State of the art equipment, including bathing system, kennels, tables, and dryers
* Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor
Job Summary:
The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming Salon Leader is responsible for delivering a high level of customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both entry-level and seasoned groomers. In addition, the Grooming Salon Leader is responsible for performing expert-level grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, while also prioritizing the safety, comfort, and well-being of the pets in our care. This is an excellent opportunity for experienced groomers with proven technical expertise and leadership skills who are interested in growing and developing a team.
Essential Job Functions:
The incumbent must be able to consistently perform all of the following duties and responsibilities with or without reasonable accommodation.
* Oversee day-to-day operations of the grooming salon, ensure smooth and efficient workflows, optimize scheduling and grooming capacity, manage inventory levels in the salon, and execute staffing plans
* Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff, provide coaching, feedback, training, and performance evaluations, while fostering a positive and collaborative work environment that encourages teamwork, professional growth, and continuous learning and development
* Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage during peak hours
* Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity, analyze data to identify areas for improvement, and develop action plans
* Collaborate with store management to achieve sales targets and salon objectives, implementing strategies to drive growth, expand the customer base, and boost profitability
* Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, offer grooming recommendations, and provide timely and proactive resolution to questions or concerns
* Stay abreast of grooming industry trends and best practices to enhance your grooming skills and your teams' skills
* Independently perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
* Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
* Evaluate individual needs of each pet, taking into consideration coat, type, skin conditions, temperament
* Educate and provide custom recommendations to pet parents on grooming maintenance and home care practices & products to promote the overall well-being of the pet
* Always ensure the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
* Perform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
* Utilize expert knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensuring standards are maintained in grooming salon, holding salon team members accountable for safety and quality standards
Education/Experience:
* 2 or more years' experience as a professional groomer and/or completion of a technical grooming training program
* Strong leadership skills, with the desire to lead, train, and develop people, with 1-2 years previous experience of salon management, or related field, preferred
* High-school diploma or GED preferred, though not required
* Very strong verbal and written communication skills for interactions with pet parents and grooming team members
* Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
* Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
* Genuine passion for animals with a desire to continue a career in pet grooming
* Strong decision making and problem-solving skills, using grooming experience and knowledge to solve problems in moderately complex situations, with guidance from Solutions Manager or Store General Manager when necessary
* Results-driven, with focused commitment on salon productivity, performance, growth, and improvement
* Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
* Capable of handling pets of all sizes and temperaments with care and empathy
* Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule
Work Environment:
The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. Position may require exposure to heights using a two-step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the remaining time will be with the other salon partners. The work environment can be noisy and wet.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$15.00 - $22.50
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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$41k-60k yearly est. 15d ago
General Manager
Community Thrift
Owner/manager job in Hermiston, OR
Community Thrift in Richland, WA is looking for one general manager to join our 36 person strong team. We are located at 1625 North First street Hermiston Oregon. Our ideal candidate is attentive, ambitious, and hard-working.
We offer a chance to move up in a growing company.
Responsibilities
Oversee daily business operations
Manage staff and delegate responsibility as needed
Maintain excellent customer service standards
Manage profit and loss figures
Build weekly schedules
Weekly deposits
Hiring, Firing, Training
Rotation of products
Safety meetings
Opening and closing the store
Maintaining and operating a clean store every day
Qualifications
Excellent communication skills to connect effectively with customers and co-workers
Positive attitude and ethics which support our values and culture
Ability to manage a fast-paced, high-volume, clean, customer-focused workplace
Strong time-management skills; ability to multi-task, prioritize, and organize
Have to be good with time management
Must have 1 - 3 years minimum experience
Clean background and driving record
Dependable and Reliable
We are looking forward to receiving your application. Thank you.
$46k-86k yearly est. 24d ago
Bilingual Retail Store Manager
Next Generation Wireless
Owner/manager job in Hermiston, OR
At Next Generation Wireless (NGW), we're more than a wireless retailer - we're a trusted partner helping people stay connected to what matters most. As a UScellular Authorized Agent - now part of T-Mobile - we're excited to offer the strength of two networks, bringing even more value to our customers. We're looking for a Bilingual Retail Store Manager who can inspire and elevate a team. This leadership role is critical to our organization's success and is ideal for a proven manager with experience leading high-performing sales teams who's ready for a new challenge in a dynamic and ever-evolving industry. Intrigued? Here's more about us:
* The largest Authorized Agent of UScellular, with 100+ locations across multiple states
* A values-driven organization focused on customer and associate success
* A fast-paced, high-reward environment designed for leaders who take initiative
* Passionate about providing support, training, and career growth opportunities
* A culture that celebrates accountability, ambition, and teamwork
* Offering competitive pay with a base salary plus uncapped commissions and bonuses
The Position
We are actively seeking a Bilingual Retail Store Manager to lead and develop a team of driven Retail Sales Representatives. In this role, you'll be responsible for driving positive outcomes and sustained sales growth of your location by building a culture of accountability, coaching, and customer excellence. You'll have the opportunity to leverage your leadership skills and business acumen to achieve success while making a lasting impact on your team and store. If you're passionate about developing and leading a winning sales team, this role is for you! Your responsibilities will include:
* Implement effective sales strategies with exceptional execution and follow-up
* Train, coach, and mentor team members to achieve their personal and professional goals
* Build a high-performing, customer-first culture focused on loyalty and results
* Drive team performance by setting clear expectations and holding associates accountable
* Build relationships in the community and represent NGW's innovative products and services
* Oversee daily store operations, ensuring policy compliance and operational efficiency
Pay + Benefits
Your leadership is valuable - and it pays off. As a Retail Store Manager at NGW, you can expect to earn:
* $50,000-$65,000+ annually, including a base wage (based on experience) and uncapped commissions
* Additional bonuses and incentives tied to performance
* A comprehensive benefits package including:
* Medical, dental, and vision insurance
* Health & Dependent Care Flexible Spending Accounts
* Life insurance and short-term disability
* 401(k) plan with company match
* Paid time off - up to 3 weeks in your first year
* Paid birthday and volunteer time
* Anniversary bonuses
* Free cellular service
Why You'll Love Working at NGW
We believe great leaders create great environments. Here's what makes our workplace stand out:
* A supportive, values-based culture rooted in positivity, teamwork, and excellence
* A collaborative, energetic atmosphere - think contests, raffles, prizes, and team-building fun
* Opportunities to grow into higher leadership roles
* Ongoing training and mentoring designed to accelerate your personal and professional development
You're a Great Fit If You:
* Have a track record of success in retail sales management
* Are passionate about leading, mentoring, and developing high-performing teams
* Are motivated by results, accountability, and exceeding goals
* Communicate clearly, set high standards, and coach for performance
* Thrive in a fast-paced, customer-centric environment
* Are comfortable working a flexible schedule including evenings, weekends, and holidays
Our Commitment to Inclusivity & Privacy
* Next Generation Wireless is an Equal Opportunity Employer: We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
* Accommodation Request: If you are an individual with a disability and need reasonable accommodation during the application process, please email ***************.
* California Privacy Notice: For California residents, view our CCPA notice on how your information is used: *******************************
* Next Generation Wireless participates in E-Verify. For more information please visit:
* ************************************************************************************
* ******************************************************************************
Ready to Lead? Apply now - our fast, 5-minute application is just the beginning. Bring your leadership, level up your team, and grow with a company that invests in you. Learn more at *****************
NGW215
Requirements
* 2+ years of retail sales leadership experience, preferably in wireless, technology, or a fast-paced customer service environment
* Proven success in achieving or exceeding team sales goals and KPIs
* Demonstrated ability to train, coach, and hold team members accountable
* Strong interpersonal, communication, and decision-making skills
* Ability to work flexible hours, including evenings, weekends, and some holidays
* High school diploma or GED required; associate or bachelor's degree preferred
$50k-65k yearly 37d ago
General Manager
DND Groups
Owner/manager job in Pendleton, OR
DND Groups is a privately held franchise management company and home to more than 54 quick services restaurants nationwide. Proudly representing 4 internationally recognised brands; Dairy Queen, Taco Johns, Zaxby's, and Paris Baguette. DND Group was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. As a team we are eager to bring aboard a growth minded manager to lead our crew at our Dairy Queen location in Pendleton, Oregon.
Responsibilities
Building and developing a trusted team. The general manager will guide, support, and bringing out the best in their crew members and shift leaders.
Maintaining a positive working relationship with all restaurant staff. Fostering and promoting a cooperative and pleasant working enviornment, that will maximise employee morale, productivity and efficiency will be paramount.
Hiring, training and developing shift managers and conducting formal employee performance reviews.
Ensuring that the team is equipped to provide an excellent guest experience in all areas.
Utilizing the restaurants profit & loss to optimise sales and profit by analyzing COGS and taking corrective action if necessary.
Maintaining inventory, projecting changes in demands throughout the year and adjusting labor accordingly.
Ensuring that the restaurant is properly staffed to drive sales volumes. Prepare crew members' schedules and approve schedules completed by assistant managers to meet staffing requirements and labor goals.
Personally respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction. As well as taking the opportunity to identify areas for improvement as a team.
Organizing and implementing local restaurant marketing as well as incorporating regional and national marketing promotions to increase restaurant sales.
Exercising good judgment in decision-making and reporting issues to the district manager.
Qualifications / Skills
Minimum of 3-5 years of restaurant management experience is required. Quick service restaurant experience strongly preferred.
High School diploma or equivalent required.
Candidates should have a strong sense of urgency, thrive under pressure and have the ability to motivate their team in a fast paced environment.
Strong customer service skills, as well as the ability to adapt and engage with a diverse crew members and wide range of customers.
A proven track record of effective management. This should be demonstrated by previous COGS and labor.
Successful candidates will be detail-oriented and have the ability to oversee and balance all aspects of a fast paced and dynamic restaurant.
Ability to stand for long periods of time and lift up to 50 pounds will be necessary.
A strong sense of ownership is critical. The right leader is available to their store in the manner a parent would be; far beyond their designated shift, a manager is available 24/7 to their store and crew or otherwise ensures that there is someone to adequately care for their team in their absence.
Benefits and Compensation
Salary: $50,000.00 - $60,000.00 per year (based upon experience)
Heathcare benefits available
Paid vacation and holidays
401K plan
EOE AA M/F/Veteran/Disability
DND Groups (“DND”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. DND is an at-will employer.
Diversity Commitment
DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.
We are the best when we connect, recognize & respect our differences through our values of engagement, growth, and collaboration!
$50k-60k yearly Auto-Apply 60d+ ago
Denny's - GENERAL MANAGER
Feast Enterprises
Owner/manager job in Sunnyside, WA
Job Description
Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations including execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the General Manager must be successful to meet their accountabilities:
Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
Working to create and maintain a respectful and enjoyable environment for our employees.
Recruiting and selecting effectively.
Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
Providing timely, constructive coaching and feedback.
Restaurant Operations: Directs restaurant operations to ensure that Denny's Brand Standards for food and facilities are consistently achieved. Does this by:
Making sure food preparation, handling, and storage guidelines are consistently followed.
Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
Growth: Drives sales, guest count, and profit for the restaurant by:
Developing and executing a local store marketing plan.
Building strategic relationships in the community with civic, business, school, and professional organizations.
Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved.
Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests first while balancing the needs and priorities of the business to create win/win solutions.
Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
Must be able to bend, stoop, reach, lift, and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work with potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 3 years of experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
Associate's or Bachelor's degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skills (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Interprets financial statements and understands contributing factors
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
$66k-123k yearly est. 5d ago
Store Manager in Training (MIT)
Insomnia Cookies 4.1
Owner/manager job in Pendleton, OR
Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Downtown Cincy store located at 1126 Main St Cincinnati OH 45202, you are the captain of our bakery day or night! We are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!
Check out some of our content vids to learn more!Who We Are!Insomnia Cookies TimelineCore Values Our sweet MIT perks & compensation:
Market competitive hourly compensation
Hourly pay up to $22.00 an hr. DOE
Eligibility for end of period store bonus
Excellent comprehensive benefits 1st day of the month after 60 days of employment
$25.00 monthly cellphone stipend
10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
You get to work in a fun, exciting team environment
FREE cookies with every shift!
What will I do as a MIT with Insomnia Cookies?
Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
Lead new hourly staff onboarding and initial training.
Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
Support Store Ops Manager with ordering, inventory control and scheduling.
Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.
Desired skills/experience:
At least 1 year of experience in a supervisory role within a restaurant or retail store
Prior experience conducting in-person interviews of hourly support staff
Prior Point of Sale (POS) systems experience
Ability to utilize MS Office, Word and our Applicant Tracking System
Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
Must be 18 years of age or older and have legal eligibility for employment in the United States
About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
$22 hourly Auto-Apply 14d ago
Unit Manager - Paediatric
Mediclinic International
Owner/manager job in Sunnyside, WA
Mediclinic Medforum | Sunnyside, Pretoria | South Africa Number of positions: 1 Recruiter name: Mokgadi Florah Hlungwani Reference number: 64565 Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
The Unit Manager manages a specific nursing unit, e.g. a surgical ward, to ensure safe patient care and a positive client experience. They further manage human and other resources to ensure that staff are engaged and processes are optimised.
KEY RESPONSIBILITY AREAS
* Ensure safe patient care by meeting set clinical quality standards according to company policies and procedures
* Manage and mitigate clinical risks in the unit
* Lead and manage the staff in the unit
* Manage the unit's operational and capital expenses according to financial and budget guidelines and ensure optimal utilisation of resources
* Manage and actively contribute to a positive client experience in the hospital
* Support the achievement of interdepartmental outcomes
* Manage key stakeholder relations
REQUIRED EDUCATION
ESSENTIAL EDUCATION:
Professional Nurse qualification, and Postgraduate Diploma in Health Services Management or an Accredited Management Qualification OR 5 years of leadership experience in a hospital, and
Postgraduate Diploma in Nursing if managing a specialist unit (e.g. Perioperative Nursing)
DESIRED EDUCATION:
N/A
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE:
5 years of Professional Nurse experience in a hospital
2 years of leadership experience in a hospital
DESIRED EXPERIENCE:
N/A
REQUIRED JOB SKILLS AND KNOWLEDGE
* Auditing and accreditation processes
* Clinical risk management
* Computer literate (Microsoft Office)
* Continuous improvement and quality assurance methodologies
* Financial management
* Healthcare industry
* Human resource processes including employee relations
* Infection prevention and control
* Management of staff productivity
* Nursing functional knowledge
* Patient complaint management
* Relevant nursing legislation
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
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Job Type: Nursing
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Job Segment: Infection Control, Patient Care, Employee Relations, QA, Risk Management, Healthcare, Human Resources, Finance, Quality
$58k-99k yearly est. 4d ago
Recreation Operations Manager
The Management Group, Inc. 4.3
Owner/manager job in Kennewick, WA
Job Description
Title: Recreation Operations Manager
Salary: $27-30/hr
About the Role
Club 10 is the social and recreational hub of the Resort at Hansen Park. This role owns the day-to-day operation, readiness, and guest experience of all Club 10 amenities.
This is a hands-on operations leadership role, not an event-planning-only position.
You will manage fitness, games, simulators, indoor and outdoor recreation spaces, and activity programming while ensuring everything runs safely, smoothly, and at a resort-quality standard.
If you've managed a clubhouse, fitness center, family entertainment venue, or multi-use recreational facility and enjoy being on the floor solving problems, training users, and elevating the experience, this role will feel familiar.
What You'll Be Responsible For
Amenity & Facility Operations
• Oversee daily operation of all Club 10 amenities including fitness center, golf simulator, arcade games, billiards, card room, yoga room, pickleball courts, cornhole, and other indoor/outdoor recreation spaces
• Ensure all equipment is operational, safe, clean, and ready for resident use
• Perform regular inspections and basic troubleshooting; coordinate repairs with vendors or internal maintenance
Programming & Engagement
• Develop and manage activity schedules, tournaments, and small-scale events
• Train residents on equipment use, rules, and safety
• Partner with the Events Coordinator to support larger resort-wide events
Pre-Opening Setup
• Support final setup and readiness of all equipment and spaces
• Help establish usage rules, age guidelines, and access policies
• Assist with decisions around paid vs free amenity use and payment systems where applicable
• Create basic SOPs and safety guidelines for residents
Vendor & Trainer Coordination
• Schedule and coordinate personal trainers, instructors, and specialty providers
• Manage vendor relationships for equipment service, warranties, and preventative maintenance
Resident Experience & Hospitality
• Act as the primary point of contact for amenity-related questions
• Enforce rules consistently while maintaining a friendly, welcoming environment
• Promote activities and amenities through signage, flyers, and digital channels
Administrative & Reporting
• Maintain equipment logs, schedules, and SOP documentation
• Track usage trends and provide insights to leadership
• Recommend enhancements or new programming ideas
What We're Looking For
Required Experience
• 3+ years managing a recreation facility, clubhouse, fitness center, entertainment venue, or hospitality-driven environment
• Experience overseeing spaces and equipment, not just scheduling activities
• Strong customer service and guest-facing leadership experience
• Comfort training individuals or groups on equipment or processes
Preferred Backgrounds
• Resorts, luxury multifamily communities, country clubs
• Family entertainment centers, arcades, attractions
• Fitness clubs or wellness facilities with facility oversight
Skills That Matter Here
• Operational mindset with strong organization and follow-through
• Comfort enforcing rules while keeping the experience positive
• Technical curiosity and willingness to troubleshoot equipment
• Clear communicator who enjoys being visible and accessible
$27-30 hourly 8d ago
Retail Store Manager-maurices
Maurices 3.4
Owner/manager job in Richland, WA
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Store Manager-maurices to join our team located at our Store 1675-Vinter Square ShpCtr-maurices-Richland, WA 99352.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
What you'll do:
Being a maurices full-time retail store manager means that you'll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers looking and feeling their best. This role builds and supervises a high-performance team of 8-20, including 3-4 members of management.
Key responsibilities include:
Inspiring and directing a team focused on customer obsession and driving and achieving goals (sales, loyalty, talent)
Leading talent selection, associate development, onboarding, training and retention
Managing the omni-channel business through visual presentation, sound operational practices and manage store expenses
Connecting with the community to increase awareness
Driving new ideas, sharing information with others, and creating solutions
What you'll get in return:
A growth-minded atmosphere, positive and supported environment
A flexible work schedule
Ability to influence a team and implement growth strategy
Career Development opportunities
Occasions to encourage connecting and actively participating in community events
A 40% discount
Well-rounded benefits offering, including mental, physical and health resources
Position Requirements:
Store Manager candidates are skilled individuals with:
Previous management experience, required. Specialty retail store management experience, preferred
Proven ability to identify and develop talent and influence a positive team atmosphere
Ability to make sound decisions, take action, and achieve results
Computer Proficiency, necessary
Availability to work day, evening, and weekend hours
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Store Leader: $27.16 - $30.18
Location:
Store 1675-Vinter Square ShpCtr-maurices-Richland, WA 99352
Position Type:Regular/Full time
Pay Range:
Hourly: $27.16 - $30.18
Benefits Overivew:
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Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.