Patient access representative jobs in Blaine, MN

Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN Employment Type: Contract Schedule: 9am - 7pm CST (varies) Pay rate: $22-$24/hr Responsibilities: Serve as the primary point of contact for clients during the brokerage conversion Respond to incoming customer inquiries with professionalism and clarity Assist with account maintenance, online navigation, asset transfer questions, and documentation Follow procedures accurately while managing high-volume inquiries Provide a supportive, client-centered experience throughout each interaction Requirements: High school diploma or equivalent. 1+ year of relevant work experience, ideally in a contact center or customer-facing environment. Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service. Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally. Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required). Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed. About the Role As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience. Key Responsibilities Promote Hercules products and services to new and existing customers through product and service knowledge. Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed. Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations. Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships. Prepare product quotes while adhering to internal processes and business policies. Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements. Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making. Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly. Communicate professionally with external B2B customers across diverse industries and regions. Education, Skills, and Requirements Associate degree or equivalent experience preferred (Bachelor's degree a plus). 1-2 years of customer service experience (internships or related roles count). Proficiency in Microsoft Excel required. Experience in a distribution or manufacturing environment is a plus, but not required. Excellent written and oral communication skills. Ability to learn quickly and thrive in a fast-paced environment. Strong team player with a commitment to positive customer experiences Growth Opportunity This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities. Why Join Hercules OEM? Competitive salary and benefits package. Collaborative, growth-oriented team environment. Opportunity to make an impact in a dynamic industry.

Required Skills & Experience -Good understanding of general office procedures and clerical skills - Basic reading, writing, and mathematical skills - Basic knowledge of personal computers and other office equipment - Effective verbal and written communication skills - Ability to collect and organize information. Nice to Have Skills & Experience Bachelors or Associates Job Description The Document Review Associate performs Document Review according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing, and works with external/internal clients and contacts to determine the source of any problems and correct errors. This person will receive about 2 weeks of training to eventually review 150 documents a day. This role is paying 17/hr with hours of 8-4:30 PM CST.

The Patient Access Financial Specialist position is the Emergency Department's first point of contact for patient registration. This position interfaces with patients, care team members, guests, law enforcement personnel, paramedical personnel, and third-party payers to ensure accurate and timely registration of patients who enter the Emergency Department (ED). This position manages a high percentage of unexpected and challenging patient cares using problem solving, conflict management, and respectful interactions. The Patient Access Financial Specialist interviews patients in ED triage or at the bedside upon admission to obtain the information necessary to register the patient properly. This position also educates patients regarding payment options using guidelines and application procedures for programs such as Minnesota Medical Assistance, Minnesota Care, and MNsure. Work Schedule: Weekdays 3:00-11:30 p.m., with every other weekends. Required Qualifications: High school diploma or equivalent. One year of customer service experience. Previous computer and software experience. Preferred Qualifications: Post-high school degree or certificate. Healthcare customer service experience. Healthcare registration experience including insurance knowledge, healthcare revenue cycle, or electronic medical record experience (e.g., Epic). Additional Information: This is a 0.8 FTE (64 hours per pay period) evening shift position, working in Saint Paul, MN. The full salary range for this position is $21.74-$32.62 per hour, based on experience and internal equity, plus shift differentials. This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits. Our benefits include medical and dental insurance (which begin on day one of employment), 401k with match, disability insurance, fertility benefits, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Beyond the Yellow Ribbon Company.

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service. This is a part-time, 0.6 FTE (48 hours per pay period) position based at our Maple Grove Campus. Variable weekday schedule. Must be flexible to float to other Summit locations as needed. Schedule Monday: 12pm - 4pm Tuesday: 7:30am - 4pm Wednesday: 7:30am - 12pm Thursday: off Friday: 7:30am - 4pm * Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed. * Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes * Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient * Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation. * Assist with rescheduling patients when providers schedules change * Responsible for ensuring the patient lobby is accessible, neat and orderly * Performs various administrative duties and other duties, as needed and assigned * Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful Summit's hiring range for this position is $18.40 to $23.00 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

The Patient Access Specialist is a full-time role (1.0 FTE or 40 hours/week) based out of the Burnsville Clinic location. The schedule is Monday - Friday, 8 hours/day, business hours, Monday-Thursday, 9:30-6:00pm and Friday, 8:45am-5:15pm. This site-based position provides exceptional patient experience and access for patients and families within Gillette clinic settings Promotes and maintains excellent and positive patient and family experience as the first impression of the organization. Patient Check-In: Primary point of contact for patients and families arriving to Gillette clinics. Obtains, updates and verifies all patient demographic and financial information. Obtains required signatures on consent and other intake forms. Appointment Scheduling: Schedules appointments across all medical specialties and integrative care services timely, efficiently, and in alignment with the patient's unique needs and care plan. Patient Experience: Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience. Patient Engagement: Promotes and enrolls patients and their caregivers in our appointment reminder system and MyGillette patient portal to increase ways in which families can engage with their care. Thoroughly explains functionalities available. Benefits & Compensation: The hourly wage for this opportunity is $20.18/hour to $30.27/hour, with a median wage of $25.22/hour. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above. Primary Job Responsibilities: Greets patients and families upon arrival to check-in area Provides quality, complete and timely registration and check-in of patients while accurately obtaining and updating patient demographic and insurance information Knowledge of insurance plans to verify insurance coverage and eligibility Obtains signatures on required consent forms Consults with clinical teams as needed to resolve patient needs Completion of a wide variety of administrative tasks Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience Consistently promotes the MyGillette patient portal Support for all inpatient admission and registration needs (Burnsville Clinic Only) Qualifications: Required: High School Diploma/GED 1 year experience with customer service, administrative, or healthcare setting Preferred: Advanced education (Associate or Bachelor's) Knowledge, Skills and Abilities: Advanced education (Associates or Bachelors Degree) Knowledge & understanding of medical terminology Knowledge & understanding of commercial insurance carriers and standard insurance forms Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook) Demonstrated strength in customer service, organization, attention to detail and the ability to work independently Demonstrated strong teamwork skills Demonstrated ability to multi-task and respond quickly/reprioritize changing needs At Gillette Children's, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side-by-side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential. Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws. Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses. To learn more about working at Gillette Children's, please visit ****************************************** Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit ************************* for further details regarding e-verify.

The Patient Access Financial Specialist position is the Emergency Department's first point of contact for patient registration. This position interfaces with patients, care team members, guests, law enforcement personnel, paramedical personnel, and third-party payers to ensure accurate and timely registration of patients who enter the Emergency Department (ED). This position manages a high percentage of unexpected and challenging patient cares using problem solving, conflict management, and respectful interactions. The Patient Access Financial Specialist interviews patients in ED triage or at the bedside upon admission to obtain the information necessary to register the patient properly. This position also educates patients regarding payment options using guidelines and application procedures for programs such as Minnesota Medical Assistance, Minnesota Care, and MNsure. Work Schedule: Weekdays 3:00-11:30 p.m., with every other weekends. Required Qualifications: High school diploma or equivalent. One year of customer service experience. Previous computer and software experience. Preferred Qualifications: Post-high school degree or certificate. Healthcare customer service experience. Healthcare registration experience including insurance knowledge, healthcare revenue cycle, or electronic medical record experience (e.g., Epic). Additional Information: This is a 0.8 FTE (64 hours per pay period) evening shift position, working in Saint Paul, MN. The full salary range for this position is $21.74-$32.62 per hour, based on experience and internal equity, plus shift differentials. This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits. Our benefits include medical and dental insurance (which begin on day one of employment), 401k with match, disability insurance, fertility benefits, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Beyond the Yellow Ribbon Company.

Park Dental Coon Rapids is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 #PDEE Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Monday-Tuesday 6:30am-2:15pm Wednesday- Off Thursday 1:30pm-8:15pm Friday 8:30am-4:15pm Saturday 8x per year Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, Pet Insurance, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.

Full-time Description Patient Registration and Scheduling Responsibilities Schedule appointments for new and existing patients: Answer the telephone promptly and in a polite and professional manner. Obtain and enter accurate demographic information into eClinicalWorks EHR. Schedule appointment correctly - review appointment date, time, location, and provider name with caller. Inform new patients of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). Remind new patients to arrive 15 minutes before scheduled appointment to complete paperwork. Answer questions and offer other information, as requested, to provide patient-centric service and a positive impression of the clinic. Reschedule patients, as needed. Act as a liaison for the patients and the clinic: Direct calls to other departments as needed. Create telephone encounters as appropriate to departments for follow up tasks/calls. Use sound judgment in handling calls, especially with upset patients. Understanding of when to escalate calls to physicians/practice manager/triage nurse. Teamwork and Development Demonstrates the ability to be proactive, supportive, and collaborative. Share knowledge, promote positivity, and take personal responsibility for your professional development. Demonstrates the ability to seek and value open, honest communication and constructive feedback in a timely manner. Provide outstanding communication, documentation, education, and care to all patients. Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others. Demonstrate the ability to prioritize and respond quickly to changing & fast-paced environment. Requirements Requirements Punctuality and adherence to schedule is a must At least one year of experience in health care, spa or customer service is preferred. Ability to work at a computer for extended periods of time. Ability to thrive in a fast-paced work environment. Strong organizational skills and attention to detail Strong communication skills to interact in a professional manner. Ability to handle confidential and sensitive information. Ability to communicate effectively and transfer confidence on the telephone. Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Ability to exercise independent decision making to handle calls appropriately. Ability to provide excellent customer service. Work is performed in a medical office setting using standard medical equipment. The risk of exposure to blood and bodily fluids is present. Salary Description $21-$25.00/hour

Position Overview: Midwest Recovery is seeking a full-time Insurance Billing Coordinator. This position is for 40 hours per week, Monday-Friday, managing insurance and client billing for five drug and alcohol treatment centers. This in NOT a remote position. About Midwest Recovery: Midwest Recovery has 5 offices located in Minnesota which consist of 4 outpatient facilities and 1 inpatient facility. We have facilities in Bloomington, Brooklyn Center, Red Wing, Faribault and Northfield. Duties/Responsibilities: Verify insurance benefits for new and established clients. Submitting claims to the clearing house and researching / correcting denied insurance claims. Monitoring and collecting client balances. Collaborating with clinical and administrative teams to coordinate client care and billing. Attend mandatory staff meetings and training as needed Passion for working with others (being collaborative) and supporting our team members. Other duties as assigned. Qualifications and Skills: 1-2 years health insurance billing experience. Exposure to Electronic Medical Record systems (specifically Procentive) preferred. Committed to communicating with staff and clients regarding billing issues Must be punctual in reporting to work. Be organized and detail oriented. Be a team player. Be able to work independently on tasks assigned. Have strong written and verbal communication skills and strong interpersonal skills. Compensation and Benefits: Health Insurance and Supplemental Benefits (including dental, vision, and life) 401(k) with employer match Two weeks Paid Time Off with immediate accrual Paid Holidays Options to flex time upon supervisor approval Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Medical billing: 1 year (Required) Job Type: Full-time Salary: $45,000.00 - $50,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Work Location: In person

As part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize effective interpersonal skills to gather patient demographic for a complete and accurate registration, identifies insurance, gathers benefits, communicates, and collects patient's financial obligations. Individuals in this role are expected to demonstrate the M Health Fairview commitments (Integrity, Service, Compassion, Innovation and Dignity) along with critical thinking skills, a strong work ethic and flexibility. **Responsibilities** + Interview patients to obtain and document accurate patient demographic and insurance information in the medical record. + Use insurance knowledge and resources to accurately code insurance and verify eligibility using online, web-based or phone systems to ensure accuracy and expedite payment. + Perform check-in process including collection of co-pays, signatures on forms, scanning insurance cards and/or IDs and provide patient with any notices according to regulatory requirements. Support price transparency through patient education and collection on estimated financial responsibilities and refer patient to financial assistance/counseling resources as appropriate + Manage daily worklists and/or work queues and resolve assigned tasks in a timely, accurate, and efficient manner. Assist in training and mentoring new and existing staff. + Provide proactive price estimates and communicate to patient to help them understand their financial responsibilities and collect. Inform patient of gaps in coverage, educate patient on available options and refer to financial counseling for assistance. + Prepare and communicate/deliver notices of non-coverage to patients (ex: HINN, ABN, waiver, Medicare lifetime reserve days). + Follow up with payers on active authorized referral requests to verify determination or payer step in determination process. + Adhere to all compliance, regulatory requirements, department protocols and procedures. Protect patient privacy and only access information as needed to perform job duties. **Required Qualifications** + 2 years combination of customer service, other position in healthcare revenue cycle or + experience in an equivalent level 1 position + Demonstrate the ability to perform accurately and efficiently in EPIC, Microsoft Office Suite, and other computer programs. + Patient collections experience in a medical setting. + Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential. + Ability to work independently and in a team environment. **Preferred Qualifications** + Post-Secondary Education + Experience being a subject matter expert and demonstrated willingness to support team questions. **Benefit Overview** Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** **Compensation Disclaimer** An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. **EEO Statement** EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

About the Role: The Patient Registration/Access Representative plays a critical role in the healthcare delivery process by serving as the first point of contact for patients entering the healthcare system. This position is responsible for accurately collecting and verifying patient information, ensuring compliance with healthcare regulations, and facilitating smooth access to medical services. The representative will manage patient records, insurance verification, and appointment scheduling to optimize patient flow and enhance the overall patient experience. By maintaining clear communication with patients, healthcare providers, and insurance companies, this role helps to reduce administrative errors and delays. Ultimately, the Patient Registration/Access Representative ensures that patients receive timely and efficient access to care while supporting the operational needs of the healthcare facility. Minimum Qualifications: High school diploma or equivalent required. Previous experience in patient registration, medical office administration, or a related healthcare role. Basic knowledge of medical terminology and healthcare insurance processes. Proficiency with electronic health record (EHR) systems and standard office software. Strong communication and customer service skills. Preferred Qualifications: Associate degree or certification in healthcare administration or related field. Experience with specific EHR platforms such as Epic OCHIN. Familiarity with HIPAA regulations and healthcare compliance standards. Bilingual abilities to assist a diverse patient population. Demonstrated ability to handle high-volume patient interactions efficiently. Responsibilities: Greet patients and visitors in a professional and courteous manner, providing assistance with registration and check-in processes. Collect, verify, and update patient demographic, insurance, and medical information accurately in the electronic health record system. Verify insurance eligibility and benefits prior to patient appointments to ensure coverage and reduce billing issues. Schedule and confirm patient appointments, coordinating with clinical and administrative staff to optimize scheduling efficiency. Maintain patient confidentiality and comply with HIPAA and other regulatory requirements in all interactions and documentation. Resolve patient inquiries and concerns related to registration, insurance, and access to services promptly and effectively. Collaborate with healthcare providers, billing departments, and insurance companies to facilitate smooth patient access and accurate data exchange. Assist in the preparation and maintenance of reports related to patient registration and access metrics. Skills: The Patient Registration/Access Representative utilizes strong interpersonal and communication skills daily to interact effectively with patients, families, and healthcare staff, ensuring a welcoming and supportive environment. Attention to detail and organizational skills are essential for accurately entering and verifying patient data, which directly impacts billing and care coordination. Proficiency with electronic health record systems and scheduling software enables the representative to manage patient information and appointments efficiently, reducing wait times and administrative errors. Problem-solving skills are applied when addressing patient concerns or insurance issues, requiring the ability to navigate complex healthcare policies and procedures. Additionally, knowledge of healthcare regulations and confidentiality standards ensures compliance and protects patient privacy throughout all registration and access activities. 08:00 am to 05:00 pm, Mondays to Fridays. 40 hours per week.

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: 6565 France Ave S, STE 400, Edina, MN 55435 Department: Administration Work Schedule: Monday - Thursday (7:00am - 4:00pm) Friday (7:00am - 1:30pm) What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere. Scan insurance cards, picture identification, and prior medical records. Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered. Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes. Monitor the correspondence dashboard in Athena (Return mail). Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status. Protect confidential information and patient medical records. Answer phone calls, take messages, and forward based on urgency. Contact patients missing “New Patient” paperwork, two days prior to their appointment. Mail patient information and education materials. Monitor faxes and distribute to appropriate staff/departments. Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening. Ensure the building is locked and secured at close of business. Other duties as assigned. What You Bring: High School Diploma or GED required. 1+ year administrative experience required. Previous experience in reproductive medicine or Women's health is preferred. Prior experience with Athena preferred. Ability to work weekends, evenings, and holidays, on a rotating basis. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner). CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

The Patient Access Specialist is responsible for performing detailed insurance benefit verifications while maintaining effective communication and attention to detail. This role is a part of the Customer Operations Department. The Patient Access Specialist is based either on-site in a Kerecis office or, in areas where Kerecis does not have a location, in a home office. The role reports to the Patient Access Specialist Manager. Essential Functions * Protect confidential patient health information (PHI) at all stages of the verification of benefits process * Verify medical benefits for patients seeking treatment with Kerecis products including detailed review of patient responsibility for Kerecis treatment * Verify authorization requirements and initiate prior authorizations while considering payer coverage criteria information * Prepare and send insurance benefit verification results to healthcare providers on deadline * Report and resolve any payer delays/challenges and/or escalated complaints * Collaborate with Market Access and Reimbursement teams * Maintain an elevated quality of work to facilitate improved access of treatment for patients in need * Other tasks and responsibilities as assigned

Why North Memorial Health? At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list. Benefits the North Way! As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits. Health & Welfare Benefit Packages 401k Retirement Match or Pension Plan, based on workgroup eligibility Generous Paid Time Off (PTO) Plans Adoption Reimbursement up to $3000 per child Child Care Discount Program with New Horizon 10% off weekly childcare tuition Education/Tuition Reimbursement 24/7 Fitness Center Access for all benefit eligible team members Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. About this position The Patient Access Training Specialist is responsible for improving the productivity, quality and accuracy of North Memorial Health Care Patient Access staff. This position is responsible for the effective development, coordination and presentation of training and development programs for Patient Access staff. Assists in assessing system-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for Patient Access staff. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance in conjunction with departmental leadership. Requirements Education • Bachelor's degree or 3 years experience in business, health care or related field. Experience Experience • Minimum of two years of relevant experience. Experience in patient admissions, business office, or other revenue cycle area preferred. • Minimum of 2 years creating training materials or curriculum in a mentor, leadership or training position. • Demonstrated customer service acumen. Knowledge, Skills and Abilities • Effective leader with strategic orientation; superior judgment and disciplined decision-making approach, analytical, problem solving, negotiation and conflict resolution skills. • Excellent planning, organizational, project, time management, multi-tasking, prioritizing, oral and written communication skills. • Ability to create training material efficiently with systems in Word, Power Point, Excel. • Excellent interpersonal skills; team-oriented approach and ability to establish rapport quickly and collaborate effectively. • Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form) clearly and concisely in a manner appropriate to the audience. • Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others. • Effective in meeting and exceeding patient satisfaction, employee engagement, departmental/hospital performance and quality goals. • Ability to handle stressful situations and maintain composure in presence of patients, families, guests, and employees. • Ability to build, maintain and manage relationships and partnerships within departments, managing partners, owners, & industry. • Initiative and versatility in partnering with internal customers/team members and external partners to identify performance gaps and develop integrated solutions. • Ability to maintain quality, safety, and infection control standards. • Solid PC skills to include MS applications, Internet, etc. The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles. Work Group: Non Contract Hours per two week pay period: 80 Shift: Day/Evening/Night 8 hours Weekend Requirement: Occasional Weekends Call Requirement: None Remote or On-site: On-site FLSA Status: Exempt Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. Salary Range: N19 ($31.32 - $46.99), based on experience Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

A patient access representative is responsible for helping patients gain access to medical treatment within Osceola Medical Center. The patient access representative is responsible for answering incoming calls to the organization and meeting the needs of the patient. The patient access representative performs all duties associated with efficient and complete scheduling and registration of all patients requiring services in the clinic, specialty, and outpatient departments. The patient access representative provides a cheerful, approachable presence demonstrating outstanding customer service within the facility while completing daily tasks efficiently and accurately. Representatives adhere to the strictest confidentiality and HIPAA regulations. They are responsible to greet patients in a prompt and polite manner, gather pertinent data to complete registration tasks and ensure efficient patient flow. They are also responsible for entering and verifying insurance information. Typical Schedule: This is a casual position with typical daytime hours. Qualifications: High School Diploma/GED/HSED Strong customer services skills Ability to multi-task Positive attitude Minimum of 1 year of experience in patient access is a plus.

A patient access representative is responsible for helping patients gain access to medical treatment within Osceola Medical Center. The patient access representative is responsible for answering incoming calls to the organization and meeting the needs of the patient. The patient access representative performs all duties associated with efficient and complete scheduling and registration of all patients requiring services in the clinic, specialty, and outpatient departments. The patient access representative provides a cheerful, approachable presence demonstrating outstanding customer service within the facility while completing daily tasks efficiently and accurately. Representatives adhere to the strictest confidentiality and HIPAA regulations. They are responsible to greet patients in a prompt and polite manner, gather pertinent data to complete registration tasks and ensure efficient patient flow. They are also responsible for entering and verifying insurance information. Typical Schedule: This is a casual position with typical daytime hours. Qualifications: High School Diploma/GED/HSED Strong customer services skills Ability to multi-task Positive attitude Minimum of 1 year of experience in patient access is a plus.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description This position is responsible for creating the first impression of Fairview's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow. Provide superior customer service, in person and on the phone to all customers Greet patients in a respectful manner Effectively work with medical staff, nursing, ancillary departments, and other external sources to ensure patient's needs are met. Direct patient to waiting room after registration and notifies patient care staff of arrival. Responsible for taking care of callers needs promptly and effectively. Transfer calls to appropriate locations as needed Schedule and maintains patient appointments. Performs appropriate scheduling and registration functions, via computer system, including entry of demographic, insurance, referring physician data, and exam information Ensure appropriate information is gathered and verified to ensure a smooth transaction as a patient prepares for their visit including demographic info, insurance, account maintenance, co-pay and balance information Qualifications Epic/EMR Scheduling experience preferred Computer Savvy Excellent customer service skills basic knowledge of medical terminology 1 years of experience working in a relevant healthcare environment Polished and professional candidate Knowledge with different medical insurances (ex, medical, medicare, private) Additional Information Shift: Monday-Friday - 8 hours shifts Day Shift If Contract, Length of Assignment: 3 Months contract- will go Perm for right fit! Interested in being Considered? If you are interested in applying to this position, please click Apply.