Patient access representative jobs in Farmington Hills, MI - 900 jobs
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Customer Service Representative
Central Transport 4.7
Patient access representative job in Warren, MI
Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!!
We want to train you to become a Successful Customer Service Specialist!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!
Skills and duties you will learn and develop:
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
What you will bring to the table:
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
What's in it for you?
· Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)
· Ability to promote and grow within the organization!
· Paying up to $20.00 per hour after full training
· 401(k)
· Shift Premium after 6:00 pm
· For Full-time employees:
· Health, dental, vision, and life insurance
· Paid Time off
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Evening shift
Morning shift
No nights
Split shift
Work Location: In person
$18-22 hourly 19h ago
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Customer Service Representative
Jomar Valve
Patient access representative job in Warren, MI
*ONLY CANDIDATES RESIDING IN THE METRO-DETROIT AREA WILL BE CONSIDERED FOR ROLE**
Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a Customer Service Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.
Responsibilities:
Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users
Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction
Manage time effectively, meet performance goals, and work cooperatively with other members of the team
Accurately process customer transactions such as orders, quotes, etc.
Determine customer needs and expectations in order to recommend specific products and solutions
Provide accurate information regarding availability of in-stock items
Outbound sales calls to maintain ongoing customer relations and obtain new customer sales
Follow company policies and procedures
Present a professional image at all times to customers and during scheduled shift
Perform other duties as and when required
Job Requirements:
Bachelor's Degree in job related field preferred
A minimum of 1-3 years experience in Customer Service and Sales
Technical sales a plus
Attention to detail and accuracy
Outstanding interpersonal skills
Good organizational skills
Team Player
Customer focused
Computer efficient
Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.
$27k-36k yearly est. 1d ago
Customer Service Representative
Activate Inc. 4.7
Patient access representative job in Ferndale, MI
Activate is seeking a detail-oriented and experienced Customer Service Representative to support a client's private gifting website. Customers will access the site to choose from six complimentary gifts, and this role ensures they receive seamless support throughout the selection and fulfillment process.
This position is fully dedicated to one program and requires strong communication skills, professionalism, and reliability. The initial assignment is approximately one month, with the possibility of extension based on performance and client needs.
Key ResponsibilitiesCustomer Support
Provide professional, friendly customer support via phone and live chat during business hours.
Assist customers in navigating the private website and completing their gift selection.
Follow all client-specific service guidelines and brand standards.
Order & Data Management
Update and maintain customer information within an internal dashboard.
Track gift selections, shipments, and delivery status using ShipStation.
Accurately document all customer interactions, questions, and resolutions.
Inventory Management
Monitor available inventory levels.
Identify discrepancies or low-inventory notifications and escalate when appropriate.
Program Support
Manage fluctuating call and chat volumes during peak and slow periods.
Support program accuracy and customer satisfaction by following detailed procedures consistently.
Required Qualifications
Previous customer service experience is required (phone and/or live chat).
Experience using dashboards, order management systems, or similar platforms.
Strong data entry skills and attention to detail.
Excellent written and verbal communication.
High reliability and consistency in meeting scheduled hours.
Ability to follow defined procedures and maintain accuracy under varying activity levels.
Tools & Systems
Internal client dashboard (customer data & inventory management)
Phone and live chat support system
ShipStation for shipment and fulfillment tracking
Standard computer workstation
Work Environment
Computer-based role with alternating periods of high and low activity.
In-office position during all scheduled hours.
Employment Term
Training begins the third week of January.
Program launches February 1.
Seasonal role lasting approximately 1 month, with the potential to extend based on performance and business needs.
$26k-33k yearly est. 3d ago
Customer Service Representative
RMR Solutions LLC 3.9
Patient access representative job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The Customer Service Representative Position
The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the Customer Service Representative Position
At least 2 years of experience in a Customer Service setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the Customer Service Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the Customer Service Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
$28k-35k yearly est. 19h ago
Title and Registration Specialist I
Lithia & Driveway
Patient access representative job in Farmington Hills, MI
Dealership:L0642 North Central Finance Center
Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM
Drive Your Career Forward with Lithia & Driveway
Suburban Farmington Hills Toyota is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$35k-55k yearly Auto-Apply 15d ago
Title and Registration Specialist I
Pfaff
Patient access representative job in Farmington Hills, MI
-
Suburban Toyota of Farmington Hills, Farmington Hills, MI 48335
Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM
Drive Your Career Forward with Lithia & Driveway
Suburban Farmington Hills Toyota is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$35k-55k yearly Auto-Apply 15d ago
Patient Access Representative
Central City Health 3.8
Patient access representative job in Detroit, MI
Central City Health is committed to enabling every member in our community to thrive by building a collaborative multidisciplinary healthcare team. Working under the direct supervision of Leadership, the PatientAccessRepresentative will conduct operations with maximum efficiency and professionalism to promote the mission and philosophy of providing quality, integrated care to the underserved. The PatientAccessRepresentative will perform a variety of clerical tasks and communicate with members, scheduling appointments, processing documents, and a strong commitment to customer service, and data entry is a substantial and essential part of the job. PatientAccessRepresentatives are required to work within the policies and general office guidelines established by CCH and should have knowledge of offered programs and services.
Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain's Detroit Business honoring her exceptional contributions to the health and well-being of our community.
Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect.
Our Core Values: CCH is guided by a set of values in fulfilling our mission.
Some of our values include:
* An environment that supports health and recovery.
* Person centered principles in the delivery of care.
* An environment characterized by cultural sensitivity, integrity, teamwork and trust.
* A commitment to service excellence and continuous quality improvement.
* Persons served take both an active part in their treatment and the organization.
* An atmosphere of welcoming and accessibility to people seeking our services that assures "no wrong door."
You Get:
* 14 Paid Holidays Annually.
* 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary).
* Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability.
* Company-Paid Life Insurance.
* Retirement Savings 403(b).
* Tuition Reimbursement.
* Continuing Education Allowance.
Job Summary:
Central City Health is committed to enabling every member in our community to thrive by building a collaborative multidisciplinary healthcare team. Working under the direct supervision of Leadership, the PatientAccessRepresentative will conduct operations with maximum efficiency and professionalism to promote the mission and philosophy of providing quality, integrated care to the underserved. The PatientAccessRepresentative will perform a variety of clerical tasks and communicate with members, scheduling appointments, processing documents, and a strong commitment to customer service, and data entry is a substantial and essential part of the job. PatientAccessRepresentatives are required to work within the policies and general office guidelines established by CCH and should have knowledge of offered programs and services.
Responsibilities:
* Ensures all actions represent the organization in a highly professional manner.
* Maintains a commitment to the achievement of quality health care services.
* Greets members/clients & visitors with a smile.
* Schedules members/clients' appointments appropriately per protocol.
* Verifies insurance coverage, provider/staff member designation.
* Upon member arrival, confirms members/clients' identity.
* Ensures that members/clients complete the necessary forms and documentation.
* Collects copayments or other fees as indicated.
* Ensures that appropriate fee assistance applications are completed.
* Creates a member/client visit for all encounters
Education & Experience:
* High School Diploma or GED equivalent required.
* Two (2) years of recent clerical office experience required.
* Demonstrated proficiency with Microsoft Office, databases, and EHR systems.
* Knowledge of the techniques of receiving calls and making appointments.
* Knowledge of office practices, procedures, and equipment.
* Ability to multitask and maintain strong attention to detail
* Ability to communicate effectively, both orally and in writing.
* Ability to maintain composure during stressful situations.
* The ability to provide customer service to clients and their families warmly.
"This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required."
If you are interested, please email your resume to **************************
$34k-38k yearly est. Easy Apply 60d+ ago
Patient Experience Specialist
WR Specialists
Patient access representative job in Ann Arbor, MI
Benefits:
401(k)
Dental insurance
Free food & snacks
Health insurance
Paid time off
Parental leave
Vision insurance
Who We Are WRS is a medical device company headquartered in Ann Arbor, MI. We offer world-class multi-modal post-op pain management for orthopedic excellence. We focus on systems that improve patient recovery and practice management. We do all of this while combating the Opioid Epidemic. We are located in the heart of downtown Ann Arbor, MI, and we are looking for a full-time Patient Experience Specialist.
We offer a best-in-class benefits package including medical/dental/vision, unlimited PTO, 401k, company-paid life insurance and long-term disability benefits. We also have frequent company-sponsored events and lunches, and snacks in the office.
Our culture is one of caring and collaboration, and we enjoy a flexible and team-oriented environment.
What You'll Do:
Call patients to coordinate equipment dispensing and provide education on product use.
Confidently address patient questions or hesitations, with the ability to upsell and communicate the value of our equipment.
Provide thorough troubleshooting support and assist with equipment setup.
Deliver timely updates on patient interactions to the sales team and internal staff.
Maintain accurate records and ensure compliance with company processes.
Treat every patient with patience, kindness, and understanding, delivering excellent service at every step.
Ability to learn and work with multiple software systems throughout the day.
What You'll Bring
Comfortable with patient-facing conversations, including upselling when needed.
Technical aptitude to troubleshoot and set up medical devices.
Team player with a compassionate, customer-first mindset.
High School Diploma (or equivalent); college degree preferred.
1+ year experience in a medical setting preferred.
Must be analytical and solution-oriented with excellent problem-solving abilities, superior follow-up skills, strong time management, and the ability to shift gears frequently throughout the day
Excellent verbal and written communication skills
Flexible work from home options available.
Compensation: $42,000.00 - $44,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
WRS is dedicated to getting better, faster, in the field, for our payors, practices, and patients.
Payors want better outcomes. HCPs want better tools and service to supplement all they tackle daily. And patients want to get better, faster.
So WRS gets you better-from patent-pending products, to PROs in CCT, to professionalism unmatched in our industry. Multi-modal post-op pain management for orthopedic excellence. As a national provider of world-class Cold-Compression Therapy and Point of Care Dispensing, we're solely focused on systems that make patient recovery, and practice management, more efficient and effective.
Plus, our mission in multi-modal pain management is to combat the runaway Opioid Epidemic, utilizing the latest therapies, and best practices, to help drive consistently better outcomes for patients.
$42k-44k yearly Auto-Apply 60d+ ago
Patient Registration Rep
Apidel Technologies 4.1
Patient access representative job in Grand Blanc, MI
Job Description
Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.
Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.
Advocates on the caller/customer behalf to ensure their needs are met.
Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
Skills:
Required Skills & Experience:
One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
Strong computer skills and working knowledge of Microsoft Office products.
Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
Must be willing to be on your feet for long periods and able to instruct others.
Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
Preferred Skills & Experience:
EPIC training/experience.
Insurance payor systems experience.
ICD-10 medical terminology experience.
Education:
Required Education:
High School Diploma.
Preferred Education:
N/A
Required Certification & Licensure:
N/A
Preferred Certification & Licensure:
N/A
$29k-34k yearly est. 4d ago
Patient Access Representative
Insight Hospital & Medical Center
Patient access representative job in Novi, MI
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Job Summary:
Our meticulous and empathetic PatientAccessRepresentative works in our Multi-Specialty facility to help provide patient care second to none!. The PatientAccessRepresentative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The PatientAccessRepresentative is cross-trained in all clinical administrative processes, therefore the PatientAccessRepresentative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The PatientAccessRepresentative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.
Benefits for our Full Time Team Members:
* Comprehensive health, dental, and vision insurance coverage
* Paid time off, including vacation, holidays, and sick leave
* 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
* Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
* Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties:
* Travel Position
* Greets and interacts with patients in a friendly and polite manner
* Provides solutions for customers; troubleshoots as needed
* Perform data entry through Electronic Medical Record system.
* Maintain medical records and patient confidentiality
* Perform insurance verification as needed and directed
* Answer phone calls in a friendly and helpful manner
* Register patients and schedule appointments as directed
* Ability to multitask and move between responsibilities in fluid manner
* Adheres to departments standards and PolicyStat policies
* Other duties as assigned
Qualifications:
* Able to provide eligibility for employment for any U.S. employer
* High school diploma or general education degree (GED) required
* Associate's or Bachelor's Degree in Business or related field desired
* 6 months of relevant customer service experience preferred
* Previous experience performing insurance verification is a plus
* Ability to maintain a high level of confidentiality and professionalism at all times
* Detailed oriented, conscientious and committed to precision in work results
* Ability to relate to and work effectively with a wonderfully diverse populace
* Exceptional phone and interpersonal skills
* Proficiency with computers, preferably strong typing and desktop navigational skills
* Ability to multitask and move between responsibilities in fluid manner
* Ability to independently problem solve
* Great data entry skills
* Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
* Friendly, empathetic & respectful
* Reliable in work results, timeliness & attendance
* Able to work in a fast-paced, and stressful environment while maintaining positive energy
* Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
* Committed to contributing to a positive environment, even in rapidly changing circumstances
* Is aware of standards and performs in accordance with them
Insight is an equal opportunity employer and values workplace diversity!
$29k-36k yearly est. 60d+ ago
Patient Access Representative
Surgeons Choice Medical Center
Patient access representative job in Southfield, MI
Job Description
PatientAccessRepresentative
26 hours per week
Dept: Registration
Surgeons Choice Medical Center is a patient centered health care facility and physician owned destination of care focusing on all hand, joint, orthopedic and sports medicine. In 2004, in an ambitious push to bring hospitality back to the hospital, a small group of top Metro-Detroit surgeons decided to create their own surgical hospital; one that provided patients with the best possible care in a small, easy-to-manage environment that truly embraces the best patient experience. We have since become the premier center of choice with 30 surgical beds and 6 operating rooms.
Surgeons Choice Medical Center has an exciting opportunity for a PatientAccessRepresentative. An ideal candidate has a passion to serve people to improve their quality of life and empower them on their health journey.
Perks for our staff:
Competitive hourly pay!
NO WEEKENDS, HOLIDAYS OR ON-CALL!
Health Safety Measures in place for everyone
A diverse & inclusive workforce that embraces communication, caring and courtesy.
Positive Onboarding Experience
Generous PTO accrual at start of employment.
Tuition Reimbursement & Continuing Education opportunities
401k with company match
Company Events
Community Discounts
And more!
Schedule: Days
Job type: Part Time
Role/Position Definition:
The PatientAccessRepresentative is responsible for accurately collecting and analyzing all required demographic, insurance, financial and clinical data elements necessary to register patients. Responsible for the provision of routine patientaccess activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Responsible for furthering the mission of Surgeons Choice Medical Center while consistently demonstrating the hospital's core values. Performs his/her duties in accordance with regulatory compliance requirements and the Hospital's Code of Conduct.
Qualifications/Position Requirements:
Education/Experience:
High School Diploma or G.E.D. required.
At least two years of medical clerical experience preferred.
Office experience in a healthcare setting preferred.
Licensure/Certification:
BLS certification preferred.
Knowledge, Skills and Abilities
Proficient reading and writing skills.
Proficient in computer usage (i.e. Windows-based operating system, Microsoft Office).
Proficiency in the use of general office equipment (i.e. copier, facsimile, telephones).
Proficient knowledge of Heath Information Systems.
Knowledge of human anatomy and physiology.
Strong communication, time management, organization, and customer service skills
are necessary to excel in this position.
Ability to work in a high-volume environment.
Knowledge of managed care and third-party payer benefit designs and reimbursement requirements.
Understanding of medical terminology, HIPAA privacy laws.
Understanding of CPTs (Current Procedural Terminology).
Duties & Responsibilities:
Assumes any and all clerical duties and responsibilities, as necessary.
Assists in ordering and stocking clerical supplies.
Assists in maintaining cost effectiveness by preventing waste of supplies.
Develops and maintains a good working rapport with interdepartmental personnel as well as other department areas within the facility.
Verifies necessary information (i.e. procedure, patient demographics and insurance coverage) and records in the electronic medical record, (i.e. CPSI).
Updating demographic information, as needed.
Identifying a source of payment, obtaining sufficient information to permit reimbursement, ensuring the information is complete and accurate and interfacing with insurers and members of the healthcare team.
Verifies insurance benefits and/or referral and obtain pre-certification/authorization for diagnostic procedures.
Ability to assess the patient's financial status and coverage provisions prior to scheduling procedures and routinely communicates with manager/director regarding collection concerns, questionable coverage and benefits.
May be required to do Charge Entry/Audit/Follow-up for all procedures performed at the unit/site.
Collect copays and payments on accounts and post payments in EMR.
Considers patient rights in performance of job duties and responsibilities.
Interacts appropriately with various age groups.
Accurately interprets age-specific patient responses to questions and instructions.
Considers age-specific patient requirements when responding to emergency situations.
Reviews forms for patient signature; obtains forms or signature(s) as required.
Provides information to the patient's family in the waiting area according to facility policy.
Monitors the reception and waiting areas.
Coordinates reception area activities for effective communication throughout the facility.
Answers telephone courteously.
Receives and relays messages effectively.
Contributes to the progress and development of the approved Quality Management Program.
Prepares statistical reports as required.
Maintains compliance with Surgeons Choice Medical Center's policies, procedures and accrediting bodies.
Communicates effectively with patients, visitors, physicians, and co‑workers, with interactions being respectful and courteous.
Keeps the office neat and orderly.
Adheres to safety policies and procedures in performing job duties and responsibilities.
Safety problems are identified and corrective actions taken.
Reports on observed or suspected violations, hazards, and noncompliance according to facility policy.
Maintains and promotes professional competence through continuing education and other learning experiences.
Seeks new learning experiences by accepting challenging opportunities and responsibilities.
Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed.
Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements.
May be required to conduct tours of the facility.
Performs all other duties as assigned.
$29k-36k yearly est. 15d ago
Access Coordinator
Easterseals MORC
Patient access representative job in Village of Clarkston, MI
Easterseals MORC is hiring for an Access Coordinator to help make a difference and become part of something bigger than yourself!
We are looking for Game Changers!
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.
Benefits of Being a Superhero!
Benefits:
Low-cost Dental/Health/Vision insurance
Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
Generous 401K retirement plan
Up to $125 bonus for taking 5 days off in a row.
10 paid holidays and 3 floating holidays
Wellness Programs
We are a PSLF (Public Service Loan Forgiveness) Employer.
We provide bonuses and extra incentives to reward hard work & dedication.
Mileage reimbursement in accordance with IRS rate.
Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
Student loan repayment options
Pet Insurance
Qualifications:
Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with Medicaid Provider Manual Guidelines
Two years of experience in mental health field; preferred experience working with Individuals with Intellectual and/or Developmental Disabilities.
Duties and Responsibilities:
Access Coordinator (AC) screens intake calls and requests for services from Oakland, Macomb, Wayne, and other Counties.
Makes preliminary eligibility determination based on services for persons with Intellectual and Developmental Disabilities (I/DD) as outlined by regulations, funding source criteria and company protocol.
Makes preliminary decision of County of Financial Responsibility (COFR).
Assists individuals in scheduling intake appointment based on eligibility and residence.
Explains the intake process to the individuals and their family and answers questions.
Provides information regarding array of services provided by Easterseals MORC based on county of residence.
Explains the ability to pay rules to the individuals and their family as needed.
Gathers documentation needed for the intake appointment from Electronic Medical Records (EMR) or alternate sources that can provide required documentation.
Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!
$29k-37k yearly est. 60d+ ago
Senior Registrar Emergency Center
Corewell Health
Patient access representative job in Royal Oak, MI
Under the direction of the PatientAccess Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Beaumont Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate.
Essential Functions
Perform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services.
Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis.
Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times.
Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.
Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).
Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.
Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process.
May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team.
Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC.
May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.
Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients.
Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary.
Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.
May assist with scheduling and review of initial time off requests for further management review.
Completes audits and task lists as assigned by the management team.
Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns.
Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate.
Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process.
Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed.
Merged Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patients directly as necessary.
Participate with Joint Commission, or other regulatory reviews as needed.
Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process.
Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate.
Maintain or exceed the Corewell Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Beaumont experience. Remain compliant with regular TB testing, Flu vaccination.
Qualifications
Required
High School Diploma or equivalent
1 year of relevant experience customer service role or health care industry
Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).
Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak
Department Name
Patient Registration Royal Oak - Corporate
Employment Type
Full time
Shift
Evening (United States of America)
Weekly Scheduled Hours
40
Hours of Work
3:30 p.m. to 12:00 a.m.
Days Worked
Sunday to Saturday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$30k-40k yearly est. Auto-Apply 21d ago
Patient Service Coordinator - Part Time
Blue Cloud Pediatric Surgery Centers
Patient access representative job in Madison Heights, MI
NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
* Bi-lingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$28k-37k yearly est. 4d ago
Patient Care Representative
42 North Dental
Patient access representative job in Blissfield, MI
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
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$30k-38k yearly est. Auto-Apply 60d+ ago
Title and Registration Specialist I
Lithia & Driveway
Patient access representative job in Farmington Hills, MI
Dealership:L0642 North Central Finance Center
Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM
Drive Your Career Forward with Lithia & Driveway
Suburban Farmington Hills Toyota is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$35k-55k yearly Auto-Apply 14d ago
Patient Access Representative
Insight Hospital & Medical Center
Patient access representative job in Brighton, MI
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Job Summary:
Our meticulous and empathetic PatientAccessRepresentative works in our Multi-Specialty facility to help provide patient care second to none!. The PatientAccessRepresentative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The PatientAccessRepresentative is cross-trained in all clinical administrative processes, therefore the PatientAccessRepresentative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The PatientAccessRepresentative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.
Benefits for our Full Time Team Members:
* Comprehensive health, dental, and vision insurance coverage
* Paid time off, including vacation, holidays, and sick leave
* 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
* Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
* Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties:
* Greets and interacts with patients in a friendly and polite manner
* Provides solutions for customers; troubleshoots as needed
* Perform data entry through Electronic Medical Record system.
* Maintain medical records and patient confidentiality
* Perform insurance verification as needed and directed
* Answer phone calls in a friendly and helpful manner
* Register patients and schedule appointments as directed
* Ability to multitask and move between responsibilities in fluid manner
* Adheres to departments standards and PolicyStat policies
* Other duties as assigned
Qualifications:
* Able to provide eligibility for employment for any U.S. employer
* High school diploma or general education degree (GED) required
* Associate's or Bachelor's Degree in Business or related field desired
* 6 months of relevant customer service experience preferred
* Previous experience performing insurance verification is a plus
* Ability to maintain a high level of confidentiality and professionalism at all times
* Detailed oriented, conscientious and committed to precision in work results
* Ability to relate to and work effectively with a wonderfully diverse populace
* Exceptional phone and interpersonal skills
* Proficiency with computers, preferably strong typing and desktop navigational skills
* Ability to multitask and move between responsibilities in fluid manner
* Ability to independently problem solve
* Great data entry skills
* Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
* Friendly, empathetic & respectful
* Reliable in work results, timeliness & attendance
* Able to work in a fast-paced, and stressful environment while maintaining positive energy
* Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
* Committed to contributing to a positive environment, even in rapidly changing circumstances
* Is aware of standards and performs in accordance with them
Insight is an equal opportunity employer and values workplace diversity!
$29k-36k yearly est. 60d+ ago
Emergency Center Registrar
Corewell Health
Patient access representative job in Troy, MI
As an Acute Care Hospital Registrar 1 at Corewell Health, you'll be responsible for ensuring that registration and admission go smoothly for our patients. Under the direction of the PatientAccess Registration Front Line Manager, you'll use your expertise to obtain accurate clinical and insurance data, collect co-pays and deductibles, and perform initial financial screening on all self-pay & out-of-network patients. Providing exceptional customer service is essential, and will help make a difference in the lives of our patients.
Essential Functions
* Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.
* Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.
* Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).
* Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.
* Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collects and documents Advance Directive information, educating and providing information as necessary. Collects and documents Medicare Questionnaire, issue Medicare Inpatient Letter & Medicare Off-site Notifications as required by Government mandates. Scan appropriate documents. Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.
* Financial Advocacy: Screen all patients self-pay & out of network patients using the EPIC tools. Provide information for follow up and referral to the Financial Advisor as appropriate. Initiate payment plans and obtain payment, Informs and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions.
* May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.
* Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients effective September.
* Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.
* May facilitate scheduling in identified areas for ancillary testing.
* Mark duplicates Medical Records for merge: identify potential duplicate records to determine that the past and current records are truly the same. Utilize all system resources and contact patient if necessary.
* May act as a preceptor to a newer staff member.
* Maintains or exceed the department specific individual productivity standards, collection targets, quality audit scores for accuracy productivity, collection and standards for registrations/insurance verifications.
* Provide excellent service to our clinical and "downstream" departments and physicians as users of our registration services. Contribute to process improvement activities to support an efficient patient and process flow.
* Clerical duties including i.e., typing, filing, mailing, calling patients to form groups or to obtain case history, copying, faxing, receiving payments and funding applications.
* Maintains or exceeds the Beaumont Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Beaumont experience.
* Remain compliant with regular TB testing & Flu vaccination per Hospital requirements.
Qualifications
Required
* High School Diploma or equivalent
* 1 year of relevant experience in customer service role or health care industry.
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Troy Hospital - 44201 Dequindre Rd - Troy
Department Name
Patient Registration Troy - Corporate
Employment Type
Part time
Shift
Variable (United States of America)
Weekly Scheduled Hours
0.01
Hours of Work
Variable
Days Worked
Variable
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$30k-40k yearly est. 4d ago
Title and Registration Specialist I
Lithia & Driveway
Patient access representative job in Farmington Hills, MI
Dealership:L0642 North Central Finance Center
Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM
Drive Your Career Forward with Lithia & Driveway
Suburban Farmington Hills Honda is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward.
With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.
Our success is fueled by four core values:
Earning Customers for Life
Improving Constantly
Taking Personal Ownership
Having Fun
Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
We'd love to have you join us on our journey.
What You'll Do:
Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
Work directly with government personnel when needed to resolve registration or title discrepancies.
Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
Perform additional tasks and responsibilities as needed to support the title and registration function.
What You'll Bring:
Strong attention to detail - essential for reviewing and processing title and registration documents accurately.
Excellent communication skills - for interacting with customers, internal teams, and government personnel.
Time management - to meet deadlines and performance standards.
Active listening - to understand and resolve customer and administrative issues effectively.
Critical thinking - for diagnosing and resolving both routine and complex title/registration problems.
Ability to work independently - especially important in a role that requires self-motivation and accountability.
Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
Notary helpful but not required.
We Offer Best-in-Class Industry Benefits:
The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
Medical, Dental, and Vision Plans starting after 30 days
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Qualifications:
High School graduate or equivalent required
18 years or older
We are a drug-free workplace
If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$35k-55k yearly Auto-Apply 14d ago
Patient Access Representative
Insight Hospital & Medical Center
Patient access representative job in Warren, MI
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Job Summary:
Schedule: Part time
Our meticulous and empathetic PatientAccessRepresentative works in our Multi-Specialty facility to help provide patient care second to none!. The PatientAccessRepresentative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The PatientAccessRepresentative is cross-trained in all clinical administrative processes, therefore the PatientAccessRepresentative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The PatientAccessRepresentative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.
Travel Requirement: This position requires travel to various Insight office locations. Reliable transportation and the ability to work at different sites as needed are essential.
Benefits for our Full Time Team Members:
* Comprehensive health, dental, and vision insurance coverage
* Paid time off, including vacation, holidays, and sick leave
* 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
* Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
* Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties:
* Greets and interacts with patients in a friendly and polite manner
* Provides solutions for customers; troubleshoots as needed
* Perform data entry through Electronic Medical Record system.
* Maintain medical records and patient confidentiality
* Perform insurance verification as needed and directed
* Answer phone calls in a friendly and helpful manner
* Register patients and schedule appointments as directed
* Ability to multitask and move between responsibilities in fluid manner
* Adheres to departments standards and Policy Stat policies
* Other duties as assigned
Qualifications:
* Able to provide eligibility for employment for any U.S. employer
* High school diploma or general education degree (GED) required
* Associate's or Bachelor's Degree in Business or related field desired
* 6 months of relevant customer service experience preferred
* Previous experience performing insurance verification is a plus
* Ability to maintain a high level of confidentiality and professionalism at all times
* Detailed oriented, conscientious and committed to precision in work results
* Ability to relate to and work effectively with a wonderfully diverse populace
* Exceptional phone and interpersonal skills
* Proficiency with computers, preferably strong typing and desktop navigational skills
* Ability to multitask and move between responsibilities in fluid manner
* Ability to independently problem solve
* Great data entry skills
* Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
* Friendly, empathetic & respectful
* Reliable in work results, timeliness & attendance
* Able to work in a fast-paced, and stressful environment while maintaining positive energy
* Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
* Committed to contributing to a positive environment, even in rapidly changing circumstances
* Is aware of standards and performs in accordance with them
* Must be able to travel to other locations
Insight is an equal opportunity employer and values workplace diversity!
$29k-37k yearly est. 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Farmington Hills, MI?
The average patient access representative in Farmington Hills, MI earns between $26,000 and $41,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Farmington Hills, MI
$32,000
What are the biggest employers of Patient Access Representatives in Farmington Hills, MI?
The biggest employers of Patient Access Representatives in Farmington Hills, MI are: