Patient access representative jobs in Hamden, CT - 1,070 jobs
All
Patient Access Representative
Patient Representative
Scheduling Specialist
Registration Specialist
Registrar
Patient Service Coordinator
Patient Care Representative
Customer Service Representative
Patient Advocate
Patient Care Coordinator
Patient Service Specialist
Customer Service Representative
Amphenol RF
Patient access representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$30k-38k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Registrar - Exhibitions
Moma
Patient access representative job in Islandia, NY
MoMA PS1 champions how art and artists are at the intersection of the social, cultural, and political issues of their time. Providing audiences with the agency to ask questions, access to knowledge, and a forum for public debate, PS1 has offered insight into artists' diverse worldviews for more than 45 years. Founded in 1976 by Alanna Heiss, the institution was a defining force in the alternative space movement in New York, transforming a 19th-century public schoolhouse in Long Island City into a site for artistic experimentation and creativity.
With an annual budget of approximately $12M, PS1 has been a member of New York City's Cultural Institutions Group (CIG) since 1982, and an affiliate of The Museum of Modern Art since 2000.
We recognize that a successful candidate will meet many of the requirements listed on this but may not meet 100% of the qualifications. If much of this job description describes you, we encourage you to apply for this role.
Summary
PS1 seeks an experienced Exhibitions Registrar to join a team of three registrars in the planning, documentation and logistics surrounding a robust program of loans, exhibitions, and installations at MoMA PS1. The Registrar monitors fine art holdings at the museum at all times, and implements policies and procedures to support the exhibition program at the museum and ensure that best museum practices are maintained.
Supervision
This position reports to the Senior Registrar, Exhibitions, and works collaboratively across all museum departments including Program Production, Curatorial, External Affairs, Visitor Engagement, Security, Operations, and Administration, as well as with lenders, conservators, artists, couriers, and other artistic collaborators. The Registrar works closely with one Assistant Registrar as well as regularly scheduled contract Registrars. In collaboration with the Assistant Installation Manager, the Registrar guides a team of seasonal gallery installation staff.
Responsibilities
Coordinate and manage logistical arrangements pertaining to transportation, customs clearance, booking transports and requesting/comparing shipping estimates, packing, and courier needs for borrowed artworks.
Develop registration budgets by creating initial estimates, processing and tracking expenses, and reporting regularly on budgets related to exhibitions.
Issue loan agreements and review/negotiate lender terms and requirements of agreements in collaboration with the Director of Program Production, Curator and Director of Curatorial Affairs, MoMA Legal team and insurance agent.
Plan install and deinstall schedules in collaboration with the Program Production team; consider staffing levels for art handler needs, contract registrar assignments, artists on-site, couriers, conservators, shipping deadlines and curatorial priorities.
Adhere to the industry's best practices for art handling, movement, installation, storage, condition reporting, data management, packing and shipping.
Create and maintain all condition report documents and images.
Work across museum departments to implement security protocols and floorplans as they pertain to art object safety; communicate and educate staff on art safety; maintain and distribute reference photos of each exhibition to share with front-line staff.
Liaise with relevant departments to help maintain the incoming and outgoing shipping schedule for the museum.
Function as the on-site and off-site storage liaison and maintain inventories, exhibition data, coordinate deliveries, track insurance values, and issue COIs for artwork on and off-site.
Collaborate with MoMA's CEMS team to customize templates for MoMA PS1.
Experience
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum of 4 years relevant experience managing exhibitions with responsibility for logistical arrangements pertaining to packing, transportation, customs clearance, and courier needs, for complex exhibitions involving foreign and domestic loans.
Attention to detail, with ability to prioritize and manage time effectively, multitask, and meet deadlines in a fast-paced environment with frequently changing deadlines.
Experience developing, managing and overseeing registration budgets.
Knowledge of standard museum loan and registration practices and understanding of fine arts insurance.
Experience with art handling, transportation, and knowledge of best practices.
Familiarity with exhibition installation and experience with management, supervision, and guidance of skilled teams.
Strong verbal and written communication skills, effective and professional negotiating skills, strong interpersonal skills, discretion and diplomacy.
Proficient with museum databases systems (TMS preferred) and experience working in Microsoft and Google environments.
Ability to work collaboratively across museum departments and to understand the goals of a small curatorial and program support team in formulating and implementing an ambitious program of temporary exhibitions.
Ability to maintain a professional and positive attitude in a fast-paced environment.
Availability to respond to art incidents during off-hours.
This position is permanent and full-time with a salary range of $70,000 - $75,000. Benefits include 20 days paid vacation leave; 10 days paid sick leave; 11 paid holidays; and 3 paid personal days; participation in a 401(k) savings plans, life insurance; medical/health (including visual and dental); transit, health, and dependent care FSA; and pension plan.
$70k-75k yearly 60d+ ago
Registration Specialist
Connecticut Orthopaedic Specialists Pc 3.7
Patient access representative job in Wallingford, CT
Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly.
Do you want to join the Home to the Best Orthopaedic Doctors in Connecticut? Connecticut Orthopaedics is looking for a Registration Specialist for our Wallingford office.
Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford.
We employ the best available talent who demonstrate a strong work ethic, value patient-centered care and appreciate that we all have an important role! We have an employee retention history to be proud of. We are appreciative for our dedicated staff of professionals who serve thousands of patients every month.
Job Summary:
The Registration Specialist is primarily responsible for verifying insurance benefits, referrals, prior authorization for worker's compensation, and pre-estimation needs. The registration specialist acts as an expert resource to all staff within the department and the CBO, related to the processes associated with registering patients, referrals, and worker's compensation pre-authorizations. The Registration Associate demonstrates a service orientation that consistently aims at exceeding client expectations, and which contributes positively to a greater working environment.
Essential Responsibilities:
Verifies eligibility utilizing Epic, Amkai, Availity, Medicaid, Medicare, and similar websites to ensure proper registrations are completed prior to patients entering the facility.
Collect pre-payments from patients for non-covered procedures and self-pay appointments
Interact with patients to collect correct insurance/demographic information via email, or phone.
Serve as a liaison in all Connecticut Orthopaedic office's related to registration, referrals, workers compensation, registration, and pre-estimation needs.
Add Insurance company/plans, employers, referrals and provider information
Handle Workers' compensation authorizations and enter all pertinent information into Epic and/or Amkai as appropriate.
Achieves excellence in performance by working with others within the CBO and with tasks and projects related to external vendor relationships.
Supports and demonstrates the values of Connecticut Orthopaedic conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes.
Familiarization of interfaces and applications that gather registration data, such as patient demographics, as well as knowledge of insurance verification and payer registration denial processes
Skills and Abilities:
Ability to multi-task and prioritize workload
Ability to manage high call volume
Strong attention to detail
Knowledgeable in appending modifiers to office visits and office procedures.
Knowledge of all government rules and regulations as it pertains to compliant billing using National Correct Coding Initiative (NCCI), and third-party payor rules.
Excellent communication skills both verbal and written
Demonstrate proficiency in Microsoft Office Suite, including Word and Excel
Experience/Educational requirements:
EDUCATION: High school diploma or equivalent; supplemented with three (3) years of related work
EXPERIENCE: Preferred Experience in Epic, Amkai, Practice Management and EMR, Payer Eligibility Web Sites is helpful, Customer service skill set
$30k-35k yearly est. Auto-Apply 9d ago
Patient Representative
Midstate Radiology Associates, LLC
Patient access representative job in Wallingford, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, PatientRepresentative at our Wallingford Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The PatientRepresentative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 41d ago
Patient Access Specialist
PRIA Healthcare Management LLC
Patient access representative job in Farmington, CT
The PatientAccess Specialist - Director is a mid-level role, within the PatientAccess team, and is responsible for supporting our client's reimbursement needs to facilitate patientaccess to their technologies and procedures. This position will support a variety of key economic stakeholders including client company representatives and their customers including physicians, billing and coding personnel, hospitals, and ambulatory surgical centers. This position will be accountable to serve as an expert resource in patientaccess services including, benefits verification, prior authorization, pre-service appeals and post service claims appeals.
Key Responsibilities:
Participation on weekly program calls as needed.
Train and mentor new patientaccess specialists.
Audit a select number of cases per program as directed by the Director/Manager, PatientAccess.
Manage a case load for an assigned program.
Data entry and review of new patient cases into system database.
Serve as a primary point of contact for providers and patients seeking insurance coverage assistance.
Communicate with physician's office and their staff regularly.
Maintain accurate and up-to-date records within the salesforce platform to ensure accurate reporting to clients.
Complete full patientaccess process as outlined by program SOP including but not limited to:
Analyze and interpret patient clinical data, clinical notes and files to determine medical necessity criteria is met specific to each payer policy
Review multiple insurance policies to define medical necessity criteria to support medical device/procedure(s)
Conduct case-related research (e.g., payer coverage policies, self-funded plans, state and federal regulations).
Benefits verification
Prior Authoriation/ Pre- service review submissions, pre and post service appeal submissions
Ensure all documents developed to support an appeal are accurate, consistent, up to date, and in compliance with applicable Standard Operating Procedures, guidelines, and regulations.
Maintain strong professionalism, ethics, and compliance with all applicable laws and policies
Ensure compliance with all regulatory and company policies.
KPI's:
Established based on the program complexity and align with program success:
Once KPIs are established they are measured daily, weekly and monthly
Qualifications:
College degree preferred but will substitute for applicable work experience
Minimum of 4-5 years experience in a healthcare setting, preferably in authorization or billing.
In-depth knowledge of insurance processes, medical terminology, and healthcare regulations.
Preferred experience with supporting mental health treatment programs, specifically those related to Major Depressive Disorder (MDD)
Knowledge of Medicaid, Medicare, and commercial payer requirements, including prior authorization and appeals processes.
Strong problem-solving skills.
Ability to remain patient, empathetic, and composed throughout long, time-intensive interactions with individuals experiencing mental health challenges
Strong analytical, and problem-solving skills.
Excellent communication and interpersonal skills.
$33k-42k yearly est. 58d ago
Pre-Registration Specialist
Fair Haven Community Health Care 4.0
Patient access representative job in New Haven, CT
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
Obtain and verify patient information required for reporting purposes prior to visits.
Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
Contact patients via telephone to obtain needed information.
Answer all incoming phone calls in a timely manner demonstrating good customer service.
Obtain benefits to aid in payment collections at time of service.
Provide accurate information to patients about insurance requirements.
Complete all necessary questionnaires when needed for upcoming appointments.
Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with PatientAccess what is needed at the check in process.
Ability to provide information to patients regarding FHCHC services and directions to various locations.
Maintain and adhere to HIPAA privacy policies
Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
Must have manual dexterity to operate keyboards, telephones and other business equipment
Position requires the use of a headset and the ability to sit for extended periods of time
High volume of calls each day.
Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$35k-40k yearly est. Auto-Apply 28d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient access representative job in Westport, CT
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture: Understanding how a single decision can influence multiple outcomes down the line
Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 7d ago
Patient Care Representative
42 North Dental
Patient access representative job in New Haven, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
$33k-41k yearly est. Auto-Apply 43d ago
Patient Service Specialist
Opportunitiesconcentra
Patient access representative job in New Haven, CT
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This position is eligible to earn a base compensation rate in the state range of $18.50 to $24.04 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
External candidates: submit your application on concentra.com/careers
Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
Center Achievement Bonuses
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$18.5-24 hourly Auto-Apply 4d ago
Course Catalog, Registrar's Office, Consultant
University of St. Joseph 4.4
Patient access representative job in West Hartford, CT
We are looking for an experienced Course Catalog Consultant to assist with the course catalog. This is a temporary opportunity to join University of Saint Joseph Registrar's Office for a remote, short-term contract. In this contract position you will work closely with the Registrar's Office and academic departments to revise, update, organize, and restructure content in the university's online academic catalog. It involves the following core duties:
* Collecting and editing administrative and curriculum data used to produce the university's online catalog
* Ensuring the content meets university's standards
* Serving as a subject matter expert on catalog procedures
* Collaborating with deans, department chairs, faculty and staff on data collection and curriculum workflow
* Assisting with the publication of the university's 2026/2027 catalog
* Assist in reviewing and editing academic program descriptions, course listings, and policy statements for clarity, consistency, and accuracy.
* Organize and format catalog content in accordance with new template layout and or structural guidelines.
* Cross-check catalog entries with departmental submissions and official curriculum documents.
* Assist with the migration of content into the updated catalog system/content management platform (Modern Campus/Acalog).
* Support version control and documentation of revisions across catalog drafts.
* Collaborate with deans, department chairs, faculty, staff, and administrative offices to verify program and course information.
* Ensure all hyperlinks and web addresses are accurate and all linked pages are accessible.
* Perform quality assurance checks to ensure completeness and compliance with university standards.
* Designs and develops project plans, production schedules, and coordinates activities to ensure various deadlines are met.
* Provides training and support services.
* Maintains curriculum and course databases, curriculum coding, files and mailing lists; recommends and implements new operating methods to improve the process.
* Edits, proofreads, and produces copy, course descriptions and offerings for publication.
Education & Experience
* Bachelor's degree strongly preferred; Associate's degree or equivalent required.
* Previous experience in a Registrar's or Dean's Office preferred, as is experience with Modern Campus/Acalog and Jenzabar Student Information System.
Other Qualifications
* Strong attention to detail and editing/proofreading skills.
* Skilled at planning, time management and organizational abilities.
* Strong interpersonal skills and the ability to effectively communicate with a wide range of constituencies.
* Possess solid general computer skills, including ability to work in a Windows environment.
* Advanced written and verbal communication skills.
* Ability to manage multiple tasks and meet deadlines.
* Comfortable learning and navigating digital platforms.
* Skilled in the analysis and re-engineering of systems, processes and procedures.
* Skilled in organizing resources and establishing priorities.
* Ability to develop, evaluate and edit the content, structure, and format of a range of written materials.
Temporary Consultants are not eligible for USJ's health benefits, life insurance or paid time off. The wage range for this role considers the wide range of factors including but not limited to skill sets, experience and training and certifications.
$47k-55k yearly est. 60d ago
Patient Advocate
Open Door 4.5
Patient access representative job in Brewster, NY
Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.
Founded as a free clinic in 1972, Open Door's mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at ************************
Open Door is seeking a Patient Advocate, reporting to the Care Coordination Programs Manager. As part of the medical care team, the services provided by the Patient Advocate aim to improve patient health outcomes and assist patients in managing their own health care and becoming independent, and informed consumers of health care services. Primary responsibilities include chronic disease management education and care coordination, assistance with accessing concrete services, linkage to outside services, and Cancer Services Program enrollment. The Patient Advocate improves access to services provided both internally and externally to Open Door by identifying and reducing barriers.
Responsibilities
CHRONIC DISEASE MANAGEMENT EDUCATION AND CARE COORDINATION
Provide basic education on chronic diseases to patients and caregivers.
Provide education on basic-self management activities for chronic diseases to patients and caregivers and reinforces medical provider's guidance.
Develop care plans with patients who have a chronic disease diagnosis to improve health outcomes; provide ongoing support to patients to assist with adherence to care plan, navigating barriers and revising care plan.
Assist with the establishment of self-management goals and creating realistic action plans to achieve established goals; follows-up with patients to determine goal feasibility over time; assists patients in tracking progress to goals and assists with navigating barriers to goal achievement.
CONCRETE SERVICE NAVIGATION
Make appropriate and timely referrals to address identified needs related to the social determinants of health; assists patients with completing paperwork required for referrals.
Serve as a healthcare system navigator to ensure that patients can access health care service.
Make appropriate referrals to Outreach and Enrollment Department for assistance with medical insurance.
Educate patients about low cost pharmaceutical drug programs and facilitates enrollment.
Assess patients' needs related to the social determinants of health (e.g. housing, literacy, employment, food, clothing, child care, access to medication and health services, transportation, social support, emotional health, correctional system involvement, refugee or immigration status, physical safety, and domestic violence) using a standardized screening tool.
LINKAGE TO OUTSIDE SERVICES
Serve as liaison between primary care providers and patients to ensure that patients can access specialty medical services.
Assist patients with preparation for medical specialist appointments at outside facilities by scheduling appointments, accessing options to address transportation and financial barriers, obtaining/completing needed records/paperwork, and reviewing instructions regarding preparations for labs or other tests.
Collaborate with the medical care team to acquire records from outside medical specialists.
CANCER SCREENING AND TREATMENT NAVIGATION
Assist patients with navigating the cancer screening process including scheduling cancer screening appointments and addressing transportation and financial barriers.
Assist patients to prepare for cancer screening appointments (e.g. obtaining needed records/paperwork, preparing for tests, understanding what will happen at the appointment).
Complete enrollment for the New York State Cancer Services Program (CSP) for eligible patients requiring covered breast, cervical and colorectal cancer screening and diagnostic services.
Send correspondence to patients for notifications of cancer screening tests with no concerning findings.
Assist patients with cancer diagnoses in navigating the treatment process including identifying oncologists/surgeons, scheduling appointments, and addressing transportation and financial barriers; refers patients to support resources as needed including internal supports (e.g. behavioral health, wellness, Spanish-language cancer support group) and external supports (e.g. support services).
Collaborate with the medical care team to acquire records from cancer screening appointments and cancer treatment.
ADDITIONAL DUTIES
Document all patient care activities in the Electronic Medical Record clearly and accurately in a timely manner.
Conduct other data tracking and reporting activities as assigned.
Conduct screenings and assessments.
Requirements
Bilingual English/Spanish with written and verbal fluency in both languages.
Valid NYS driver's license and daily access to car.
High School Degree required. College credits, Associates Degree, Bachelor's degree preferred.
Customer service experience required. Experience with community and health organizations preferred.
Passionate about providing high quality care to low income, under-served individuals and those lacking access to health care.
Able to function effectively as a member of an interdisciplinary team and committed to collaborative team based care.
Culturally competent/sensitive (racial, ethnic, linguistic, LGBTQ+, physical ability, etc.) and committed to inclusive, multicultural programming.
Proficient computer use, including Microsoft Office applications.
Able to understand and follow detailed instructions.
Highly organized and self-directed, able to multi-task.
Flexible and exhibits the ability to adapt as situations evolve.
Comfortable working in a fast-paced, high accountability environment.
Effective in problem solving and exhibits excellent judgment and the ability to prioritize.
There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to effect positive change in the health and lives of thousands residents of Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.
At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please complete the application, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email.
Open Door is an Equal Opportunity Employer.
$35k-43k yearly est. 9d ago
ECMO Specialist - 36-Hour Night Schedule / EOW
Connecticut Children's Medical Center 4.7
Patient access representative job in Hartford, CT
The Registered Respiratory Therapist (RRT) Extracorporeal Membrane Oxygenation (ECMO) Specialist manages the ECMO system and the clinical needs of the patient on ECMO under the direction and supervision of an ECMO trained physician. Performs all duties of a respiratory therapist and functions as an expert clinician. Will provide inpatient/outpatient respiratory care when not involved in an ECMO case or activities. Willing to train a current Respiratory Therapist with greater than three years of experience to become a ECMO Specialist.
Education and/or Experience Required:
Experience Required: Minimum 2 years critical care experience required.
Neonatal and Pediatric Experience (NICU/PICU), minimum 2 years required.
Successful completion of ECMO Specialist training and certification.
All requirements of Respiratory Therapist .
Education and/or Experience Preferred:
Experience Preferred: ECMO experience preferred.
Education Preferred: Bachelors of Science degree, preferred.
License and/or Certification Required:
All requirements of Respiratory Therapist .
Registered Respiratory Therapist (RRT) by the National Board for Respiratory Care (NBRC).
Credentialed by the NBRC as a Neonatal-Pediatric Specialist, preferred.
Knowledge, Skills and Abilities:
All requirements of Respiratory Therapist job description.
Provides care to patients with primary responsibility for maintaining appropriate extracorporeal support, troubleshooting equipment, assessing the circuit and managing circuit emergencies until additional assistance is available.
Continuously monitors the function of the ECMO system including: pump, membrane oxygenator and heating unit.
Continuously monitors the structural integrity of the ECMO circuit.
Monitors relevant lab values and recommends adjustments as needed. Monitors the circuit for thrombosis
Flexibility in scheduling is required, adjusts schedule in order to support ECMO cases. Assumes responsibilities with other ECMO team specialists to coordinate in-house and on-call schedules.
Assists in data collection, quality improvement initiatives and research activities related to ECMO.
Successfully completes mandatory ECMO training, exams and competency within the required time frame.
Required to attend ECMO team meetings, case debriefings, simulations and other formal ECMO Team activities. Attendance at 75% of these relevant activities is expected.
Expected to attend water drills and simulations held 6x/year.
Travel will be required for initial ECMO training and re-training within identified time frames.
Performs other duties and works on special projects as assigned.
$37k-43k yearly est. Auto-Apply 60d+ ago
Patient Services Coordinator
Reproductive Medicine Assoc of Ny, LLP 3.8
Patient access representative job in Mount Kisco, NY
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a Patient Services Coordinator to join our RMA of New York team in Mount Kisco, New York. The schedule is working Full-Time Monday through Friday, daytime hours. There is a weekend and holiday rotation as needed. The pay range for this position is $18.00 to $19.50 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
What You'll Bring:
The skills and education we need are:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$18-19.5 hourly 7d ago
Patient Services Coordinator
Us Fertility
Patient access representative job in Mount Kisco, NY
Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a Patient Services Coordinator to join our RMA of New York team in Mount Kisco, New York. The schedule is working Full-Time Monday through Friday, daytime hours. There is a weekend and holiday rotation as needed. The pay range for this position is $18.00 to $19.50 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
What You'll Bring:
The skills and education we need are:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
More important than the best skills, however, is the right person.â¯Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$18-19.5 hourly 6d ago
Pre-Registration Specialist
Fair Haven Community Health Care 4.0
Patient access representative job in New Haven, CT
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
Obtain and verify patient information required for reporting purposes prior to visits.
Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
Contact patients via telephone to obtain needed information.
Answer all incoming phone calls in a timely manner demonstrating good customer service.
Obtain benefits to aid in payment collections at time of service.
Provide accurate information to patients about insurance requirements.
Complete all necessary questionnaires when needed for upcoming appointments.
Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with PatientAccess what is needed at the check in process.
Ability to provide information to patients regarding FHCHC services and directions to various locations.
Maintain and adhere to HIPAA privacy policies
Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
Must have manual dexterity to operate keyboards, telephones and other business equipment
Position requires the use of a headset and the ability to sit for extended periods of time
High volume of calls each day.
Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Powered by JazzHR
6MEyWAQFRj
$35k-40k yearly est. 29d ago
Patient Representative
Midstate Radiology Associates, LLC
Patient access representative job in South Windsor, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, PatientRepresentative at our Buckland Hills Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The PatientRepresentative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 13d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient access representative job in Westport, CT
Job DescriptionSalary: Hourly based on experience
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture:Understanding how a single decision can influence multiple outcomes down the line
Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 7d ago
Patient Care Representative
42 North Dental
Patient access representative job in New Haven, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
We can recommend jobs specifically for you! Click here to get started.
$33k-41k yearly est. Auto-Apply 43d ago
Course Catalog, Registrar's Office, Consultant
University of Saint Joseph 4.4
Patient access representative job in West Hartford, CT
We are looking for an experienced Course Catalog Consultant to assist with the course catalog. This is a temporary opportunity to join University of Saint Joseph Registrar's Office for a remote, short-term contract.
$47k-55k yearly est. Auto-Apply 60d ago
Patient Representative
Midstate Radiology Associates
Patient access representative job in South Windsor, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, PatientRepresentative at our Buckland Hills Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The PatientRepresentative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 13d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Hamden, CT?
The average patient access representative in Hamden, CT earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Hamden, CT
$37,000
What are the biggest employers of Patient Access Representatives in Hamden, CT?
The biggest employers of Patient Access Representatives in Hamden, CT are: