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Patient access representative jobs in Mission Viejo, CA

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  • Scheduler II

    IDR, Inc. 4.3company rating

    Patient access representative job in Laguna Hills, CA

    IDR is seeking a Scheduler II to join one of our top clients for an opportunity in Laguna Hills, CA. This role involves coordinating patient appointments and supporting the operational efficiency of a specialized medical center. The organization is committed to delivering exceptional patient care and service. Position Overview for the Scheduler II: Supports the daily scheduling operations within the Breast Center, ensuring smooth patient flow and resource utilization Provides appointment information and assistance to patients, families, and visitors regarding exams, procedures, and follow-ups Assists with accurate uploading, maintenance, and management of patients' medical records Facilitates communication between patients, technologists, and radiologists to coordinate patient care activities Ensures quality customer service is provided both over the phone and in person to all visitors of the Breast Center Requirements for the Scheduler II: 2 years of experience as a patient scheduler in an outpatient medical office setting preferred Knowledge of Breast Center / General Medical terminology preferred Proficient in data entry and Microsoft Office Suite Excel, Word, and Outlook Ability to coordinate and communicate effectively with medical staff and patients Strong organizational skills to manage daily schedules and patient flow What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
    $81k-128k yearly est. 1d ago
  • Finite Scheduler

    Nutrawise Health and Beauty (Youtheory

    Patient access representative job in Irvine, CA

    Nutrawise Health & Beauty, a division of Jamieson Wellness is located in Irvine, California, and is a leading manufacturer of health and wellness supplements, including the award-winning line of Youtheory products. Our Youtheory brand is widely distributed online and in club retail locations in the United States and Canada, with a growing global presence. As a part of Jamieson Wellness Inc., a leading global health and wellness company, and Canada's #1 VMS brand, our purpose is Inspiring Better Lives Every Day . Overall Responsibilities Plan and schedule production requirements ensuring customer requirements are delivered, inventory objectives are achieved and operational efficiencies are optimized. Contribute to continuous improvement in MRP development and achievement of supply chain objectives. Specific Key Responsibilities & Duties Produce and issue production schedules for Packaging and Bulk production on a weekly deadline ensuring inventory position, operational efficiency and responsiveness to customer needs are prioritized Finite scheduling of bulk/finished goods within agreed upon finite horizon Ownership of production finite schedules (manufacturing/packaging schedule) Analyze planned capacity versus actual yield information and implement advanced planning actions to ensure weekly schedules are reliable and MRP demand planning is accurate Verify and ensure availability of materials required to meet production schedules on a daily basis by proactively analyzing and communicating regarding inventory position, lot expiration, quality status and materials movements Understand complex bill of materials and how they impact multiple operational functions Participate in planning and execution opportunities for new product launches Complete special projects and initiatives as assigned and within the timeframes specified. Working in compliance with the company's Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure Cross functional team member Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. Facilities Knowledge, Skills & Abilities Requirements Post-secondary education, APICS or other professional development certification Two (2) to four (4) years' experience in a Planning or inventory position, preferably in the consumer products industry Demonstrated experience with an MRPII system and MS Office applications Proven analytical and operational experience Familiar with GMP, and the various practices of the food and pharmaceutical industry Ability to produce reports and schedules in a timely and accurate manner Strength in inter-personal, teamwork and communication skills Experience in both short-term and advanced planning processes lnnovative, adaptable and motivated towards continuous improvement Previous SAP experience preferred Benefits: Competitive salary, including discretionary performance-bases bonuses Health Benefits (medical, dental, vision) Life Insurance 401(k) Matching Flexible Spending Accounts Employee Assistance Program Vacation Time Employee Recognition Programs Learning & Development Work/Life Balance Fun Company Events Our Values ACCOUNTABILITY: We do what we say. We take personal ownership for our work and actions and its impact on others and the business. RESPECT: We do it together authentically and inclusively. We actively listen and engage each other, including diverse perspectives. EXCELLENCE: We drive to high standard for product, people and planet. We challenge the status quo and bring forward innovative ideas in the continuous pursuit of quality. AGILITY: We embrace change and act with flexibility. We welcome new ideas and feedback, swiftly incorporating them to improve our performance.
    $40k-70k yearly est. 4d ago
  • Patient Service Representative

    Medasource 4.2company rating

    Patient access representative job in Baldwin Park, CA

    Patient Services Registration Clerk - Onsite (Baldwin Park, CA) Start: ASAP - 1/30/2026 Schedule: Monday-Friday, 8:30AM-5PM (no weekends) Type: Contract (Bandwidth Support) We are seeking an experienced Patient Services Registration Clerk to support a busy Hospital Surgery Department. The ideal candidate has 1-3 years of patient access or registration experience, preferably in a surgery clinic or hospital setting, and excels in customer service and front-office operations. What You'll Do Serve as first point of contact for patients arriving for surgery Collect and enter patient demographics with a high level of accuracy Obtain required signatures on consent and regulatory documentation Conduct insurance verification and determine patient liability Collect patient payments and follow cash-handling protocols Provide exceptional customer service during high-volume surgery check-in Prioritize workflows to support first-case start times What You Need High School Diploma or equivalent 1-3 years of related experience (patient access, registration, front desk, or public-facing healthcare role) Knowledge of third-party insurance verification Strong customer service and communication skills Basic understanding of hospital registration processes Comfortable with fast-paced, high-traffic environments Epic experience preferred but not required Work Environment Business casual dress code Paid employee parking High-volume surgical department Must maintain excellent attendance due to early case-start support
    $32k-38k yearly est. 3d ago
  • Patient Services Registration Clerk

    Randstad USA 4.6company rating

    Patient access representative job in Baldwin Park, CA

    Patient Services Registration Clerk (Hospital Surgery Department) Join a high-stakes, fast-paced hospital environment where you will play a crucial role in ensuring all surgical patients are financially and administratively cleared for their procedures. We are seeking organized, customer-focused professionals for this vital on-site role. We are hiring for two full-time positions to cover critical shifts in the Hospital Surgery Department. Day Shift Monday - Friday 8:30 AM - 5:00 PM Night Shift Monday - Friday, plus every other Sunday 11:00 PM - 7:30 AM Location: 100% Onsite at Baldwin Park Blvd, Baldwin Park CA 91706 Key Responsibilities This is a critical opening-shift position responsible for handling all first surgery cases. Excellent attendance is mandatory to ensure the smooth start of the surgical schedule. Patient Data Management: Accurately collect and enter patient demographics and insurance information directly into the hospital system within the Surgery Department. Consent and Regulatory Compliance: Ensure all procedures are compliant by obtaining required signatures on regulatory forms and consent documents from patients or authorized representatives. Financial Collections: Accurately collect patient payments (co-pays, deductibles, etc.) and provide receipts and financial counseling as needed. Required Skills and Qualifications We are seeking reliable candidates with experience in a clinical setting who understand the urgency of surgical scheduling. Insurance Verification Knowledge: Practical knowledge of third-party insurance verification processes and medical terminology is essential. Customer Service Excellence: Demonstrated excellent customer service skills with the ability to handle sensitive patient conversations (financial and regulatory) with empathy and professionalism. Registration Basics: Basic knowledge of hospital registration requirements and patient flow within a high-volume clinical setting. Experience: 1-3 years of related administrative experience is required. Experience in a hospital or surgery clinic setting is a significant plus. System Knowledge and Certifications System Preference: Preferably Epic experience for electronic health record (EHR) management, but not strictly required. Certifications: No specific certifications are required for this role.
    $32k-39k yearly est. 4d ago
  • Customer Service Representative

    Kellyconnect | Contact Center Solutions

    Patient access representative job in Irvine, CA

    For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds Office Rotation: Tuesday/Thursday & every other Friday Must live in commutable distance to Irvine, California Work from Home Rotation: Monday/Wednesday & every other Friday Competitive pay rate- $26 Why should you apply:Medical and dental benefits Opportunity to gain valuable experience. Enjoy a positive and supportive work environment. Paid training to ensure you have the skills & knowledge to succeed. What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through queues and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 6 months of customer service experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dรณnde te puede llevar. Para nosotros, se trata de algo mรกs que simplemente aceptar su prรณxima oportunidad laboral. Es el combustible que impulsa cada prรณximo paso de tu vida. Es el efecto dominรณ que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquรญ en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregรบntele a las 300,000 personas que empleamos cada aรฑo. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acciรณn afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orรญgenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto mรกs inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automรกticamente a las personas del empleo.
    $26 hourly 1d ago
  • Customer Service Representative

    24 Seven Talent 4.5company rating

    Patient access representative job in Vernon, CA

    Salary: Up to $60,000-$65,000 DOE We are seeking a motivated Customer Service Representative to join a growing direct-to-consumer (DTC) brand. This is a fantastic opportunity for someone looking to build their career in customer service, with room for growth within the company. Experience in fashion is not required - we welcome candidates from diverse backgrounds. Responsibilities: Provide exceptional customer support across multiple channels, ensuring timely and accurate responses. Manage orders, returns, and inquiries through Shopify and internal systems. Utilize PC and Excel to track orders, update records, and maintain customer data. Collaborate with internal teams (Operations, Marketing, and Fulfillment) to resolve issues and improve the customer experience. Identify trends and escalate recurring issues to improve processes and customer satisfaction. Assist with product launches, promotions, and seasonal campaigns by supporting customer inquiries and order management. Generate reports to track customer interactions, order fulfillment, and returns. Maintain knowledge of products and services to provide accurate information and guidance to customers. Support internal projects and initiatives that improve operational efficiency and enhance the customer experience. Qualifications: Strong communication and problem-solving skills. Comfortable using Shopify, PC, and Excel (or similar tools). Highly organized, detail-oriented, and able to manage multiple tasks. Positive attitude and willingness to learn; experience in fashion or retail is a plus but not required. What We Offer: Competitive salary up to $60-65K DOE. Growth opportunities within a dynamic DTC company. Supportive, team-oriented work environment.
    $60k-65k yearly 19h ago
  • Patient Services Representative

    Maxonic Inc.

    Patient access representative job in Pomona, CA

    Job Title: Patient Services Representative Work Schedule: On-site Rate: $25.60/hour, Based on experience. Responsibilities: Knowledge of hospital billing processes, CPT/ICD codes, and DRG reimbursement. Familiarity with payer guidelines such as Medicare, Medicaid, and commercial payers Strong communication skills for payer interactions. Proficiency in hospital billing systems and Microsoft Office. Attention to detail and ability to analyze claim denials and payment variances. Summary of Role: Review hospital accounts receivable aging reports and prioritize collection efforts. Contact insurance carriers to collect outstanding balances and resolve issues. Knowledge in follow-up for institutional claims (UB04) Investigate and appeal denied or underpaid claims to maximize reimbursement. Coordinate with other departments, such as the billing team, to resolve discrepancies. Document all collection activities in the hospital's system Ensure compliance with HIPAA, hospital policies, and state/federal regulations. Obtaining Eligibility via website/insurance portals, insurance customer service. Education: High school diploma or GED required. Experience: 1-3 years in hospital accounts receivable, medical billing, or healthcare collections About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Jaspreet Singh (********************** / ************* for more details.
    $25.6 hourly 2d ago
  • Financial Counselor

    Insight Global

    Patient access representative job in Aliso Viejo, CA

    Must Haves: 1-2+ years of experience within a medical facility, doctors office, or medical business office. Experience working with insurance verifications/ financial counseling Knowledge in/ Experience processing treatment authorization requests Proficient in Microsoft Office. High School Diploma. Plusses: Experience working within behavioral health Strong MediCare/MediCal knowledge Credentialing experience Experience using an EMR (electronic medical record) system Bilingual English and Spanish JOB DESCRIPTION: The Financial Counselor participates in the admission process by responding to inquiries regarding the facility, insurance verification, financial counseling, patient admission, and data entry of all demographic information necessary to appropriately conclude the admission. This person will also be assisting with processing treatment authorizations requests. This individual will be responsible for assessing patients and collecting financial information to guide them to the appropriate services. Admissions occur daily, with referrals coming from various ER departments across the region. As a result, patient volume can fluctuate, typically ranging from 5 to 20 cases per day. In addition to admissions support, this role involves assisting with general financial planning and conducting patient screenings for insurance eligibility. Not all patients will be on a self-pay plan, so familiarity with different coverage types will be important. *Need to streamline and understand insurances and how it works (within mental health would be a HUGE plus), navigate portals for Medicaid and MediCare and make determinations for patients/advise them in the best direction. This person needs to have a very good understanding of contracts and who they have contracts with. *Go over hospital documentation with the patient, ensure patient signs it, go over contracted rates and options for the patient with them. Handling intake and admissions. *Need to streamline and understand insurances and how it works (within mental health would be a HUGE plus), navigate portals for Medicaid and MediCare and make determinations for patients/advise them in the best direction. This person needs to have a very good understanding of contracts and who they have contracts with. *Systems they use: Office Aly, BestCare EMR system, AIS financial system
    $40k-53k yearly est. 2d ago
  • RCI-MCH-36679660 Patient Scheduler (Hospital)

    Rangam 4.3company rating

    Patient access representative job in Laguna Hills, CA

    Job Title: Patient Scheduler (Hospital) Duration: 2 Month extension possible based on needs and performance Minimum Salary: $29.00 Per Hourly Maximum Salary: $34.00 Per Hourly ***************************************************************************** Description This position requires the full understanding and active participation in fulfilling the mission of Client It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Saddleback ClientCenter's strategic plan and the goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to: Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and Client initiatives. The Scheduler coordinate the daily schedules within the Breast Center. Duties Facilitates smooth and efficient department operations and daily patient schedules. Maintains accurate medical records and maintains confidentiality in accordance with all rules and regulations. Utilizes computerized technology to update medical records, with patient results, schedule patient appointments, and address any other requests by requesting Physicians or Technologists. Consistently provides patients, family and visitors with information regarding examinations performed or scheduled within the Breast Center. Answers phone calls routed through the Breast Center and provides general information to al callers and expedites requests efficiently. Section II of the CAT. Specific job-related responsibilities and duties. Schedules Breast Center patients to support the smooth daily operation of the Breast Center Service line. Provides appointment information to patients, families, and visitors. Specifically, regarding Breast Center exams and procedures, schedules, and follow-up appointments. Assists with accurate and consistent uploading and maintaining of the Patients Medical Record. Provides quality customer services over the phone and in person to all Breast Center visitors. Other duties as assigned Experience List the minimum experience, skills, knowledge and abilities required to do the job. 2 Years experience as a patient scheduler in an outpatient medical office setting preferred Knowledge of Breast Center / General Medical terminology preferred Proficient in data entry and Microsoft Office Suite Excel, Word, and Outlook Education: High School graduate or equivalent preferred
    $29-34 hourly 2d ago
  • Customer Service Representative

    Partners In Diversity, Inc. 3.3company rating

    Patient access representative job in Costa Mesa, CA

    **Direct Hire with reporting to Costa Mesa, CA** The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company. DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed. Serve as the first point of public contact for all customer service issues Promote positive customer relations with customers and coworkers Respond to calls from the public and provide general information and service Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs Maintain customer records by updating account information. Process requests for new customer accounts Open cases for unsolved customer inquiries Process customer disputes Process the closing of customer accounts and initiate refunds when required Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current Consistently meet established productivity, schedule adherence, and quality standards. Communicate effectively with a variety of people across various levels both within and outside the organization. Make positive suggestions on improving and streamlining workflow processes and enhancing profitability Develop a strong teamwork ethic Follow communication procedures, guidelines, and policies Provide face-to-face customer service with walk-in center customers when required Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required Respond to customer chat and text to answer questions and provide assistance when required Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Excellent phone etiquette Excellent verbal communication skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our customers Possess strong interpersonal skills and have compassion and empathy for customer situations Be energetic, self-motivated, and quick-thinking Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment Ability to read and comprehend normal instructions, correspondence, and memos Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday Must be able to pass background and drug screenings Ability to achieve and maintain departmental performance standards PHYSICAL DEMANDS Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to adhere to strict attendance requirements Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds Must be able to lift, carry, walk, and stand Vision for reading, recording, and interpreting information Frequent speech communication, hearing and listening to maintain communication Daily use of computer and keyboard, standard office equipment and telephone Ability to access, input, and retrieve information from the computer Frequent hand/eye coordination to operate computer keyboard and office equipment Noise level in the work environment is quiet to moderate SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility. Education and/or Experience High school diploma or general education degree (GED) Customer service experience a plus Bilingual Spanish is a plus Bilingual Vietnamese is a plus
    $32k-41k yearly est. 2d ago
  • Customer Service Representative

    LHH 4.3company rating

    Patient access representative job in Riverside, CA

    Contract role- 3 months Duration: 3 Months About the Role: We are seeking a detail-oriented and customer-focused individual to join our team for a 3-month temporary assignment. This role is ideal for someone with strong communication skills and proficiency in data entry who thrives in a fast-paced environment. Key Responsibilities: Provide exceptional customer service in person and over the phone Accurately enter and update customer information in company systems Handle inquiries, resolve issues, and ensure customer satisfaction Maintain organized records and follow company procedures Qualifications: Excellent verbal and written communication skills Strong attention to detail and accuracy in data entry Ability to work on-site in Riverside, CA Previous customer service experience preferred Schedule: Full-time, on-site Pay Rate: $20 to $22 per hour Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: โ€ข The California Fair Chance Act โ€ข Los Angeles City Fair Chance Ordinance โ€ข Los Angeles County Fair Chance Ordinance for Employers โ€ข San Francisco Fair Chance Ordinance
    $20-22 hourly 3d ago
  • Insurance Coordinator

    Premier Infusion and Healthcare Services, Inc. 4.0company rating

    Patient access representative job in Torrance, CA

    Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: โ— Competitive Pay โ— 401K Matching Plan - Up to 4% โ— Quarterly Bonus Opportunities โ— Medical, Dental & Vision Insurance โ— Employer Paid Life Insurance โ— Short Term / Long Term Disability Insurance โ— Paid Vacation Time Off โ— Paid Holidays โ— Referral Incentives โ— Employee Assistance Programs โ— Employee Discounts โ— Fun Company Events JOB DESCRIPTION: Description of Responsibilities The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter. Reporting Relationship Insurance Manager Responsibilities include the following: Responsible for insurance verification and/or authorization on patients. Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable). Re-verification of verification and/or authorization and demographics on all patients. Participate in surveys conducted by authorized inspection agencies. Participate in in-service education programs provided by the pharmacy. Report any misconduct, suspicious or unethical activities to the Compliance Officer. Perform other duties as assigned by supervisor. Minimum Qualifications: Must possess excellent oral and written communication skills, with the ability to express technical issues in โ€œlaymanโ€ terms. Fluency in a second language is a plus. Must be friendly professional and cooperative with a good aptitude for customer service and problem solving. Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) Prior experience in a pharmacy or home health company is preferred. Prior dental or home infusion experience a plus Prior experience in a consumer related business is preferred Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
    $31k-38k yearly est. 3d ago
  • Customer Service Representative

    Windsor Fashions 4.6company rating

    Patient access representative job in Santa Fe Springs, CA

    As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etcโ€ฆ) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER
    $27k-36k yearly est. 2d ago
  • Patient Intake Representative

    Mindlance 4.6company rating

    Patient access representative job in Corona, CA

    Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy. Additional Information For any queries please call me @ ************.
    $33k-39k yearly est. 14h ago
  • Scheduling Specialist - OB/GYN - Oceanside

    Scripps Health 4.3company rating

    Patient access representative job in Oceanside, CA

    Scripps Coastal Medical Center makes it easy and convenient for our community to receive exceptional health care in San Diego. Our primary care physicians and their teams provide annual exams, preventive health screenings, wellness information and diagnostic services for you and your family. With offices throughout San Diego County, our doctors specialize in family medicine, internal medicine, pediatrics, and obstetrics and gynecology. Some locations also provide rheumatology and orthopedics care. When further specialty care is needed, you have access to an extensive network of medical experts throughout the region. Scripps also provides health education resources, including weight management programs, nutrition and fitness classes, and programs for chronic conditions, such as diabetes. This is a Full Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule, located at our Scripps 78/Jefferson clinic in Oceanside. Once training is complete, this position has a hybrid work schedule, with some days at home and some in-office. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps 78/Jefferson Clinic as a Scheduling Specialist in the OB/GYN department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Responding to customer billing and payment inquires as needed. * Mentoring and training staff on departmental procedures. * Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: * Must possess excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: * 2 or more years of experience in a customer service or healthcare/medical office environment. * Previous scheduling experience. * Experience with Epic. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour
    $27.2-35.9 hourly 3d ago
  • Assoc Rep, Patient Registry

    R&D Partners

    Patient access representative job in Orange, CA

    R&D Partners is seeking to hire an Assoc Rep, Patient Registry in Irvine, CA. Your main responsibilities as an Assoc Rep, Patient Registry: Collect missing information from external customers including hospital staff and doctor offices Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department. Perform peer auditing of IPR (Implant Patient Registry) data Sort and organize incoming mail by date Print and mail Implant Patient ID cards What we are looking for in an Assoc Rep, Patient Registry: Associate's Degree or equivalent in related field 0-2 years of experience required Ability to type 55 wpm accurately Good computer skills including usage of MS Office Suite Good written and verbal communication and interpersonal relationship skills Why Choose R&D Partners? As an employee, you have access to a comprehensive benefits package including: Medical insurance PPO, HMO & Dental & Vision insurance 401k plan Employee Assistance Program Long-term disability Weekly payroll Expense reimbursement Online timecard approval Pay Scale: $37,273 $46,592 Dependent on Experience) R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies. R&D Partners is an equal-opportunity employer.
    $37.3k-46.6k yearly 36d ago
  • Program Planning & Scheduling Specialist

    Virgin Galactic

    Patient access representative job in Tustin, CA

    The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff. The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills. **Responsibilities** + Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. + Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas. + Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance. + Perform risk analyses and identify and resolve critical path and network logic conflicts. + Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards. + Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives. + Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS. **Required Skills and Experience** + Bachelor's degree with 5-10 years professional related experience + 5 years of project scheduling experience using Microsoft Project or other related scheduling tool. + 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word. **Preferred Skills and Experience** + Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field + Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools + Working knowledge of EVMS guidelines and processes. \#LI-MS1 The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* **Who We Are** _Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles_ _._ Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list **here** . EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. PHOENIX EMPLOYMENT REQUIREMENTS For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.
    $40k-57k yearly est. 60d+ ago
  • Program Planning & Scheduling Specialist

    Virgin Galactic Holdings, Inc.

    Patient access representative job in Tustin, CA

    The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff. The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills. Responsibilities * Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. * Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas. * Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance. * Perform risk analyses and identify and resolve critical path and network logic conflicts. * Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards. * Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives. * Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS. Required Skills and Experience * Bachelor's degree with 5-10 years professional related experience * 5 years of project scheduling experience using Microsoft Project or other related scheduling tool. * 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word. Preferred Skills and Experience * Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field * Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools * Working knowledge of EVMS guidelines and processes. #LI-MS1 The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here. EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. PHOENIX EMPLOYMENT REQUIREMENTS For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.
    $40k-57k yearly est. 60d+ ago
  • Scheduling Specialist

    Welbehealth

    Patient access representative job in Rosemead, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) ยท Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23 - $30.66 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $23.2-30.7 hourly Auto-Apply 24d ago
  • Standardized Patient

    Educating Health Care Professionals

    Patient access representative job in Pomona, CA

    The major responsibility of this position is to apply various acting, communication, and feedback skill sets as set forth by the parameters of a given event or exercise. Standardized Patients (SPs) perform for learners from various colleges on the WesternU Pomona campus as well as outside clients as needed. Performances require a realistic portrayal of a patient or client involving simulating physical signs and symptoms, responding to verbal cues from the learner in a standardized manner that is dictated by the case materials, and/or providing an accurate assessment of the learners' clinical and interpersonal skills verbally and/or through documentation. SPs will often participate in non-invasive physical examinations with learners as part of the learning experience. The SP must be able to perform and assess repeatedly throughout a session without losing accuracy or standardization from previous encounters or fellow SPs. The SP reports directly to the Director and Assistant Director of the Office of Medical Simulation. For individual learning events, employee will be scheduled, trained, and supervised by the Standardized Patient Educator leading the event. Required Qualifications Experience with software programs and computer skills required.
    $34k-42k yearly est. 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Mission Viejo, CA?

The average patient access representative in Mission Viejo, CA earns between $29,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Mission Viejo, CA

$37,000

What are the biggest employers of Patient Access Representatives in Mission Viejo, CA?

The biggest employers of Patient Access Representatives in Mission Viejo, CA are:
  1. Aa067
  2. City of Hope
  3. Chapman University
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