Patient access representative jobs in Mission Viejo, CA - 1,566 jobs

We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers. Responsibilities + Manage and respond to customer emails in a timely and organized manner. + Focus on different customer needs and prioritize accordingly. + Maintain accurate alphanumeric data entry. + Utilize ERP systems for efficient data management. + Collaborate with the team to handle difficult scheduling and customer interactions. + Retain information about numerous part numbers and products. Essential Skills + Proficiency in data entry and customer service. + Strong organizational skills with attention to detail. + Experience with Microsoft Word, Excel, and ERP systems. + Ability to quickly learn and retain processes. + Excellent written and verbal communication skills. Additional Skills & Qualifications + Outgoing personality with the ability to work well with others. + Administrative support experience is a plus. + No degree needed; relevant experience is more important. + Ability to stay focused and work hard in a quiet, analytical team environment. Job Type & Location This is a Contract to Hire position based out of Carlsbad, CA. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carlsbad,CA. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer

We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service. About the Role - Job Responsibilities Include: Respond, answer, and resolve any customer inquiries and concerns Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise Communicate with customers who are experiencing various issues through emails, phone calls, and live chat Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers Provide product detail to our Ecommerce team to help improve online product descriptions Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise Offer suggestions as needed to improve team processes or efficiencies Respond promptly and accurately to customer inquiries and requests Assist customers with placing, tracking, and returning orders Work with Ecommerce team on related initiatives and activities as needed Qualifications - Candidate Requirements: High school diploma / GED Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred Ability to read, write, and speak in both English and Spanish (bilingual) Self-motivated with the ability to question and learn new tasks quickly Ability to empathize with and prioritize customer needs Ability to determine customer needs and provide appropriate solutions Highly motivated, energetic and upbeat personality Microsoft Office Knowledge - Outlook, Excel, and Word Ability to work independently and with a team Pay range and compensation package - Benefits: 401k plan with partial company match Comprehensive healthcare, dental, and vision plan Clothing discount Voluntary life insurance, as well as short-term and long-term disability policies Voluntary free annual biometric health test Early access to company sample sales Company-sponsored Wellness program Access to free monthly health & mindfulness webinars Seasonal monetary awards for participation in company Fitness Challenges Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others

Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives. This is the career in medicine that you never knew existed. An exciting and rewarding profession in the field of organ and tissue donation, where you can truly save lives and make a difference every day. Job Type: Full-time, Exempt. Work Hours: Forty-hour workweek. Must be available evenings, weekends and holidays, as required. Work Setting: In-person Location: Azusa, CA Travel: The Patient and Donation Experience Advocate II is occasionally required to travel by personal auto or air to meeting sites and other locations. Summary of Functions: The Patient and Donation Experience Advocate II is responsible for reviewing, triaging, and managing all complaints received by OneLegacy, including those from donor families, hospitals, business partners, and OneLegacy staff. This role ensures that each complaint is appropriately assessed for risk, routed for timely resolution, and addressed with professionalism, sensitivity, compassion and integrity. The Patient and Donation Experience Advocate II develop clear and compassionate communications, and partners with internal stakeholders to coordinate investigations and corrective actions. Additionally, this role builds trust and works effectively with cross-functional teams to ensure follow-through on commitments and deadlines while promoting a culture of service excellence. The advocate helps identify and implement opportunities to improve satisfaction, optimize processes, and strengthen relationships across the continuum of patient and donor management. This position requires strong skills in risk management, project management, documentation, organization, attention to detail, and stakeholder engagement to ensure that complaints are managed in a manner that protects organizational integrity, enhances relationships, and improves the donation and transplantation experience. Duties & Responsibilities: Essential Job Functions: 1. Receive and log all complaints from donor families, hospitals, business partners and OneLegacy staff. 2. Assess the nature, urgency, and potential risks of complaints, including legal, regulatory, reputational, or operational impacts. 3. Drawing on ability to empathize and look at situations from a variety of perspectives, creatively and effectively facilitate patient & donor experience while anticipating patient and family needs, taking into account various cultures, religions, and individual needs and balancing OneLegacy organizational operations and need. 4. Triage complaint to appropriate departments for follow-up based on severity and scope. 5. Serve as the initial point of contact and draft communications to respond to complaints in a professional and timely manner. 6. Maintain confidentiality and ensure compliance with HIPAA and all applicable patient privacy regulations. Risk Assessment and Root Cause Analysis 1. Evaluate risks associated with each complaint and advise leadership on recommended actions. 2. Identify systemic risks, track and analyze recurring issues or trends. 3. Collaborate with the Director of Quality and other leaders to determine when immediate intervention is required. 4. Collaborate with internal teams to perform root cause analysis and recommend corrective/actions (CAPA) where needed. 5. Leverage quality tools (e.g., Pareto charts, Ishikawa diagrams, sampling plans) for investigations and reporting. Investigation & Resolution Coordination 1. Develop action plans for complaint investigation and resolution in collaboration with internal teams. 2. Facilitate collaboration across clinical, operational, and administrative teams to ensure timely follow-up and closure. 3. Maintain accountability by monitoring deliverables, deadlines, and status updates. 4. Draft and review response letters, emails, or other correspondence to complainants to ensure accuracy, consistency, and tone alignment with OneLegacy's values. Project and Stakeholder Management 1. Lead project management efforts related to complaint investigations, ensuring milestones and timelines are met. 2. Proactively manages complaint process and supports service recovery program. 3. Identify & manage opportunities to improve satisfaction, optimize processes, and strengthen relationships across the continuum of patient and donor management. 4. Facilitate regular check-ins with stakeholders to track progress and provide updates. 5. Escalate unresolved issues or barriers to leadership as needed. Quality and Process Improvement 1. Maintain documentation of all complaints, investigations, and resolutions in alignment with OneLegacy policies and regulatory requirements. 2. Take an active role in improving patient and donation experience while providing creative solutions to unique challenges. 3. Develop and present metrics and reports on complaint volumes, categories, resolution times, and outcomes for leadership review. 4. Analyze complaint trends to identify opportunities for process improvement and staff training. 5. Partner with internal departments to identify & implement quality improvement opportunities based on complaint trends. 6. Collaborate with the Quality team to conduct targeted review of processes directly related to complaint investigations to ensure compliance and identify areas for improvement. 7. Support and promote a culture of continuous improvement, transparency, and accountability. 8. Additional duties as assigned. Training and Documentation: 1. Support the development and delivery of training related to quality and compliance processes. 2. Using advocacy skills, managing patient and donation expectations and proactively educates and influences expected service behaviors with staff and physicians. 3. Educate staff on best practices for patient-centered communication, service excellence, and empathy in daily interactions. 4. Serve as a subject matter expert, author, or reviewer for policies, SOPs, and quality-related documents. Responsible for developing educational materials and policies that are patient and family centered. 5. Maintain complaint records in the electronic Quality Management System (eQMS). Skills and Abilities: 1. Must have excellent verbal and written communication skills and interpersonal relationship skills including consultative and relationship management skills. 2. Demonstrated problem solving, critical thinking and investigative skills. 3. Must have strong interpersonal skills, including the ability to collaboratively work with all levels of management, staff, hospital personnel, vendors, and community members, on the phone and in person. 4. Ability to establish and maintain effective working relationships with physicians, managers, staff, volunteers, auxiliary member, community and volunteer organizations, media and general public. 5. Must have demonstrated quality skills and experience. 6. Must have demonstrated computer skills, including Microsoft Office applications, including Word, Excel, PowerPoint and Outlook. 7. Must have demonstrated technical writing skills. 8. Must have demonstrated ability to effectively deliver presentations and trainings. 9. Ability to assume responsibility without direct supervision, exercise initiative and judgment, and make decisions within the scope of assigned authority. 10. Must be able to effectively work independently and within a team. 11. Project Management experience with the ability to manage both time and priority constraints and to manage multiple priorities simultaneously. 12. Ability to maintain confidentiality of all information pertinent to donors, OneLegacy personnel matters and OneLegacy finances. 13. Flexibility and willingness to learn new tasks is required. 14. Knowledge of medical terminology. Physical Environment/Working Conditions: Location: The office is in Azusa, CA. The building is a non-smoking facility Travel: The Patient and Donation Experience Advocate II is occasionally required to travel by personal auto or air to meeting sites and other locations Work Hours: Forty-hour workweek. Must be available evenings, weekends and holidays, as required Job Qualifications and Requirements: Education: Bachelor's degree in healthcare administration, risk management, quality improvement, communications, psychology, counseling, human resources/personnel management, or healthcare related field Experience: Minimum 3 years of experience in complaints management, patient experience, quality, risk management, customer service or related role in healthcare. Strong project management and organizational skills, with ability to manage multiple priorities. Preferred experience with quality investigations, audit processes, or corrective action plan management. Familiarity with CMS, UNOS, and regulatory requirements related to organ procurement organizations. Preferred experience in organ donation, transplantation, or healthcare quality improvement. Handling patient or family concerns and conflict resolution in a healthcare environment is strongly preferred. Skills: Excellent written and verbal communication skills, with demonstrated ability to draft professional, empathetic correspondence. Ability to assess and communicate risks effectively to stakeholders at all levels. Proficiency with Microsoft Office Suite and ability to learn complaint-tracking systems. Ability to remain calm under pressure and manage sensitive situations with integrity and professionalism. Certification/License: Must have a valid California driver's license and maintain vehicle insurance that meets California minimum insurance coverage standards (or be able to obtain prior to hire. Preferred Certification in Quality, Risk Management, Patient Experience, or Project Management (e.g., CPHQ, CPPS, PMP). Equipment: Reliable automotive transportation is required. Salary Range: $70,000- $90,000 The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness

Under supervisory direction, the Lead serves as a department resource to registration and financial counseling staff, leads by example and pursues goals under the direction of management. The Lead demonstrates outstanding registration, communication and teamwork skills. MINIMUM QUALIFICATIONS Education: High School Diploma or GED preferred. Experience: Two years previous work-related experience in a physician, medical office and/or hospital registration and/or financial counseling setting with insurance verification, collections and/or billing required. Leadership and/or Supervisory experience and college degree or other evidence of continuing education is preferred. Knowledge and Skills: Attention to detail, excellent verbal and written communication skills with an ability to communicate effectively and tactfully with staff, patients/guarantors, insurance companies, physicians and all others. Ability to follow directions as outlined and comprehend complex issues. Good English speaking skills, spelling, reading and mathematical skills. Strong computer skills to include Microsoft Office. Ability to work independently and exercise independent judgment at times of need. Mature, dependable and conscientious. Maintains confidentiality at all times. Bilingual preferred. Equipment: Use of computers, with the ability to utlize a variety of software programs as needed. Also ten key, copy machine, fax machine and credit card device. Physical Requirements: Must be able to perform the essential physical requirements of the job. PAY RANGE $23.40- $32.18 The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 5 months Pay rate: $17/hr Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks. Qualifications Effective communication skills (listening, verbal and written) Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation Intermediate accounting skills; excellent teamwork, organization, and admin skills Multi-tasking, possesses a high degree of attention to detail Working knowledge of MS Excel, Word, Power-Point with dual screens Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor Additional Information To know more about this position, please contact: Laidiza Gumera ************ *******************************

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy. Additional Information For any queries please call me @ ************.

The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28

Prototypes offers residential and outpatient substance use disorder (SUD) treatment and mental health services. Prototypes is a leader in the field of SUD and Mental Health services community mental health, and criminal justice treatment. Prototypes installs hope that recovery is possible. This position is for our residential and outpatient co-occurring substance use and mental health treatment program. This position is for our ACCESS department which assist candidates in finding appropriate treatment, managing wait lists, and providing follow up. Key Responsibilities Respond to all phone, web, and walk in inquiries about all programs offered across campus, as well as programs offered at other locations. Collaborate with community agencies to ensure access to treatment. Complete brief screenings to ensure candidate is referred to appropriate care. Verify insurance and other eligibility for all prospective clients. Track and document pre- admissions paperwork, provide information for intake appointments, create client profiles, and input information into EHR. Manage waitlists across multiple programs. Maintain program trackers by inputting all internal and external referrals, verifying and tracking eligibility, and scheduling appointments. Conduct follow-up calls to former clients to assess ongoing need and ensure contract compliance. Complete and monitor daily call and access logs per funder requirements. Provide live coverage of phone lines during business hours to provide appointments and referrals. Maintains frequent communication with the treatment team and engages in regular consults. Education and Knowledge, Skills and Abilities Preferred experience working front desk/reception/back office in a medical, mental health or drug treatment facility. Bilingual: Spanish preferred. Experience working with homeless, mentally ill, and substance using clients. Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status. Tag: IND100.

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered. Qualifications 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred. Knowledge of medical terminology. Ability to type with accuracy. High school diploma or general education degree (GED) required. Bilingual preferred. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Infusion for Health is a referral-based infusion center that services all providers in multiple locations in California, Arizona, Nevada, Washington, Colorado, and Missouri. Our center is unique and offers individual comfortable private rooms for our patients. Our mission is to provide exceptional service in the administration of infusion therapy in a comfortable, patient-focused environment by providing exemplary professional clinical care. Our company is continuing to grow and we're looking to add a Prior Authorization Specialist to support our patient care operations department. This is a full-time, 5 days a week position, onsite at our Brea HQ office. Key Responsibilities: Responsible for ensuring timely, accurate submission follow-up and approval of Authorizations. Work with urgency, high-quality and high communication with patients, insurance and additional stakeholders as needed. Review the accuracy and completeness of the information requested and ensure that all supporting documents are present Assist with medical necessity documentation to expedite approvals and ensure that appropriate follow-up is performed Collaborate with other departments to assist in obtaining prior authorizations/appeals Document all interactions with insurance companies or other stakeholders within the company system Document all prior authorization information, including approval dates, billing units, procedure codes, and prior authorization number in the patient profile Proactively work on prior authorizations that are due to be expired Conduct job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards Completes all required duties, projects, and reports in a timely fashion on a daily, weekly, or monthly basis per the direction of the leadership. Other duties as assigned Education and/or Experience Needed: At least 2 years experience in infusion or pharmacy prior authorization is required At least 2 years of experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines Ability to effectively handle multiple priorities within a changing environment, emphasizing paperless workflow Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems. Intermediate level skills in Microsoft Excel & Word The hourly pay range for this role is expected to be between $22-$26. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package

Job Description The Registration Coordinator oversees the efficient progression of patients through a predetermined schedule of appointments. This involves greeting patients, verifying insurance, completing necessary paperwork, and addressing any inquiries. The primary goal of registration is to enhance the check-in/out experience for patients, making it as pleasant and streamlined as possible. Leads play a crucial role in assisting patients by providing information, services, and support. Their responsibilities can encompass both clinical and administrative tasks depending on the role, such as aiding physicians with patient care and managing various clerical, environmental, and organizational duties. These can range from ensuring the security of medical records to maintaining medical supplies and performing preventive maintenance on equipment to ensure its proper functioning. The ideal Lead must possess exceptional organizational skills, work well within a team, and be able to effectively manage multiple priorities in a fast-paced medical office. Flexibility to work in different locations, as needed, is also required. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must warmly welcome patients and visitors to the office by greeting and acknowledging them upon entrance. Answer and direct multiple phone lines in a timely manner, including checking voicemails throughout the day. Processes patient payments correctly via either credit card or by cash and balance cash drawer daily. Schedule, reschedule and confirm patient appointments. Work within multiple websites to verify insurances for patient appointments. Assist with patients checking out after appointment with provider, scheduled follow-up appointments, hand out any paperwork that the patient needs such as labs, orders, etc. Manage assigned task lists. Work as a team with other co-workers to complete tasks. Updates and/or verifies all demographics and necessary paperwork before a patient is seen. Endeavors to keep patients on schedule and communicates with the back-office regarding delays. Assists ill or distraught patients as necessary. Troubleshoots problems or requests of patients. Maintains reception area and waiting room area in a neat and orderly condition. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Any other duties or responsibilities the front office staff may be assigned. Lead responsibilities: Precept new employees using the provided orientation check list. Meet with the Office Manager weekly during precepting period to review weekly checklist and the new employee's progression. Manage patient complaints if Office Manager is not on site. Ensure the office is clean and organized. Participate in the organization and help lead any necessary or advised training sessions. Participate in planning, creating, and implementing new workflows related to role. Participate in the review of current training materials and recommend improvements and changes related to role. Be the point person for questions related to the role for others when the Office Manager is not available. Excellent leadership and motivational skills. Ability to plan, manage time and multitask effectively. Auditing Quality Control logs and Vaccine Inventory (MA only). Must be in good standing with no verbal, written or final corrective actions in the past 12 months. Ability to maintain confidentiality. Demonstrates Ranch Health's mission and values and leads by example. Manages office safety incidents when the office manager is not available. This includes patients, employees and providers. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent (GED). Minimum Experience Required: At least 2 years' experience within the company with excellent citizenship. Excellent attendance history. Successful completion of a medical front office program or on the job training with an emphasis on customer service. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Understanding of principles and practices of the organization, planning, records management, and general administration. Dependability, adaptability, and confidentiality are necessary attributes. Ability to communicate effectively and congenially with patients and staff members in person, via email and over the phone. Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. Ability to accept supervision and feedback. Basic office skills such as typing, transferring calls, faxing, etc. Organizational and problem-solving skills. Ability to work on the computer for long stretches of time. Ability to navigate and accurately input within the EMR system. Ability to accept supervision and feedback. Must be available M- F; hours based on business needs.

Equal Opportunity and Nondiscrimination Statement In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases. Location: Claremont, CA Job Posting Title: Records and Registration Coordinator Job Details and Requirement: BASIC FUNCTION: The Records and Registration Coordinator performs a wide range of functions related to student services such as the first line of support for registration, general email account responsibility, and phone and front counter supervision. The Records and Registration Coordinator answers student, faculty, staff, and alumni queries pertaining to College policies, particularly regarding records and registration; conducts end-user testing of various office systems; enters, maintains, and validates the accuracy of historical and contemporary academic data; troubleshoots technical issues; assists with new systems implementations; and assists with a broad range of technical and administrative tasks. The Records and Registration Coordinator provides quality assurance and technical support for the Office of the Registrar. The Records and Registration Coordinator is responsible for processing, scanning and indexing all student forms. This position also provides administrative support for placing orders and tracking invoices, maintenance of supplies, and many other general office duties. DESCRIPTION OF DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: Reporting to the Registrar and Assistant Vice President for Academic Affairs, the Records and Registration Coordinator works independently and collaboratively to perform the following essential duties and responsibilities: Deliver positive, proactive service to Claremont McKenna College and The Claremont Colleges students, staff, and faculty, and to any members of the community seeking assistance from the office. Process, scan, and index student forms (major change, advisor change, grade type change, address change, etc.), as well as index historical information and documents in document management system. Ensure the accuracy of all electronic and hard copy records, particularly the data stored in the student information system (SIS) and OnBase through regular quality assurance review of electronic data, coordination of hard copy document maintenance in accordance with institute policies. Manage Registrar email account, phone lines, and provide front desk support. Closely monitor the Parchment e-transcript queue and fulfill orders as may be necessary, and resolve issues. Assist with entering transfer credit, pre-matriculation, and study abroad work. Support degree clearance processes and degree progress audits for commencement candidates to ensure on-time progress toward degree. Ensure that the front office is prepared for upcoming events and deadlines. Under the direction of the Assistant Registrars and Associate Registrars, prepare for enrollment periods by creating course sections, corresponding with students on leave, assigning registration appointments as necessary, and assisting with advisor clearance issues. Assist the Associate Registrar and Registrar/AVP in ordering, proofing, and organizing diplomas. Manage office supply inventory. Oversee office equipment servicing as needed. Manage and pay office bills. Assist in the maintenance of office production calendar. Maintain Disaster Roster preparedness and distribute class rosters. Prepare data in the current student information system for data migration. Coordinate special projects, tasks, and duties and provide assistance as assigned. Provide support as needed to colleagues within the Office of the Registrar and across the other divisions to ensure the efficient, effective operations of student services at Claremont McKenna College. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The successful candidate will also be able to perform the following essential functions: Take and follow directions. Work cooperatively with others. Receive and respond appropriately to constructive criticism. Display a positive attitude. Balance multiple tasks and priorities. Perform other essential duties and tasks specific to the position. QUALIFICATION STANDARDS & SKILLS: EDUCATION: Bachelor's degree, or equivalent combination of education and experience is required. EXPERIENCE: Three years of experience in an administrative support role and customer service is required. A minimum of two years of higher education experience is preferred. REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities. Deploy professional technical skills, administrative support, and data input, in collaboration with colleagues, to best promote the College's strategic interests. Input data accurately into the system used by the Registrar's Office. Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, phone, and customer service skills. Ability to manage competing priorities while retaining focus on team goals. Intermediate computer skills, including a familiarity with a variety of software packages and basic computer programs (e.g., Microsoft Office 365). Proficient with technology. Interest and ability to learn and use new programs and technologies. Enforce FERPA regulations and maintain confidentiality as required; advise constituencies on FERPA and college privacy restrictions. Ability to maintain sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, gender identity, sexual orientation, and ethnic backgrounds of the Claremont McKenna community. Use of tact, discretion, courtesy, and patience in dealing with sensitive situations. Prioritize and perform multiple projects and tasks, meet deadlines and timelines, respond to others in a timely manner, handle interruptions from students and incoming phone calls, and work both independently and as a collaborative member of the College with a high standard of integrity and ethics, in support of the College's strategic vision and the division's or department's annual goals. Personal integrity and ability to interact successfully with various constituencies on campus. Ability to work collaboratively as a member of the Registrar's Office as well as independently. Desire to be a team member on collaborative projects and implementation of new initiatives. Curiosity, initiative, and a problem-solving mindset. Positive attitude and strong work ethic. OTHER: REQUIRED HOURS: The regular hours for this full time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Regular hours may vary due to needs of the College or division. CLASSIFICATION AND STATUS: This is a regular, full-time, 12-month, non-exempt, benefits-eligible position. Supervisor - AB1825: No Mandatory Reporter - CA Penal Code: Yes Responsible Employee - Title IX: Yes Campus Security Authority - The Clery Act: Yes IPEDS Category Job Code: 25-2000/25-3000/25-9000 - Student and Academic Affairs and Other Education Services Occupations PHYSICAL REQUIREMENTS: Sedentary (up to 10 lbs.) PAY RANGE: The anticipated pay range $26.00-$28.00 per hour. SUPERVISORY RESPONSIBILITY: None REPORTS TO: This position reports to Registrar and Assistant Vice President for Academic Affairs GROOMING AND APPEARANCE: Employees are expected to wear attire that is appropriate to the office or department in which they work. BACKGROUND CHECK: The successful candidate will be required to undergo a full consumer background check. Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with the requirements cited in this . ADA/OSHA: This defines the essential or fundamental job duties of this position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. DISCLAIMER : This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Duties and responsibilities can change and develop over time; accordingly the College reviews job descriptions on a periodic basis and may make changes of business necessity. AT-WILL EMPLOYMENT : Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work. There is no agreement express or implied between the College and you for continuing or long-term employment. While the College has every hope that employment relationships will be mutually beneficial and rewarding, employees and the College retain the right to terminate the employment relationship at will, at any time, with or without cause. The President is the only person who can modify or alter the at-will employment relationship. Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law. Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, **************. All applicants must complete and submit an online application to be considered for an open position. Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly. Disability Accommodations In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual's disability. An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC's discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at ************** or ********** for assistance.

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year - Customer Service, Medical Office, Healthcare OR + 6 months - Providence employee in Associate position Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 403385 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 7520 CARDIOLOGY CA VAL MESA CLINIC Address: CA Fullerton 100 E Valencia Mesa Dr Work Location: St Joseph Heritage-Cardiology-Val Mesa Bldg Workplace Type: On-site Pay Range: $24.00 - $29.57 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Contract Duration: 5 months Pay rate: $17/hr Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks. Qualifications Effective communication skills (listening, verbal and written) Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation Intermediate accounting skills; excellent teamwork, organization, and admin skills Multi-tasking, possesses a high degree of attention to detail Working knowledge of MS Excel, Word, Power-Point with dual screens Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor Additional Information To know more about this position, please contact: Laidiza Gumera ************ *******************************

Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy. Additional Information For any queries please call me @ ************.

The Patient Access Representative performs all tasks related to pre-registration and registration of inpatients and outpatients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. MINIMUM QUALIFICATIONS Education: High school diploma or GED preferred. Experience: Two years previous work-related experience preferred. Knowledge of medical terminology and previous medical billing, registration and collection experience preferred. Knowledge and Skills: Attention to detail, excellent verbal and written communication skills with an ability to communicate effectively and tactfully with staff, patients/guarantors, insurance companies, physicians and all others. Ability to follow directions as outlined and comprehends complex issues. Strong computer skills. Ability to work independently and exercise independent judgment at times of need. Bilingual preferred. Equipment: Use of computers, with the ability to utlize a variety of software programs as needed. Also ten key, copy machine, fax machine and credit card device. Physical Requirements: Must be able to perform the essential physical requirements of the job. PAY RANGE $21.00 - $29.12 The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered. Qualifications * 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred. * Knowledge of medical terminology. * Ability to type with accuracy. * High school diploma or general education degree (GED) required. * Bilingual preferred. * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.