Patient access representative jobs in National City, CA - 461 jobs

The Medical Biller for Cal AIM Services is responsible for accurately billing and processing claims for Enhanced Care Management (ECM), Recuperative Care, Community Supports (CS), detox billing, and other Cal AIM-related services. This role ensures timely claim submission, compliance with DHCS and Managed Care Plan (MCP) requirements, and effective coordination with clinical, administrative, and data teams to support revenue integrity. Essential Functions Prepare, submit, and track claims for ECM, Recuperative Care, Community Supports, detox billing, and other Cal AIM service lines. Verify eligibility and authorization requirements for all Cal AIM beneficiaries. Ensure documentation meets Cal AIM billing standards, including encounter data, activity logs, and service notes. Reconcile encounters and claims to identify discrepancies or missing documentation. Process claims corrections, resubmissions, and voids as needed. Collaborate with ECM/CS/RCP program staff, care managers, and supervisors(stakeholders) to clarify documentation needs and share reconciliation reports of reimbursements. Communicate with Managed Care Plans regarding claim follow-up, denials, Appeals and payment discrepancies. Provide feedback and training to program staff regarding billing requirements and documentation best practices. Maintain accurate records of claims, payments, denials, Appeals and adjustments. Generate billing reports, productivity summaries, and revenue tracking related to Cal AIM services. Support audits and data validation efforts as required. On time, completion of assigned training and policies. Performs other duties as assigned. Qualifications High school diploma or equivalent. 5-7 years of medical billing experience. Knowledge of Medi-Cal or Medicaid billing processes. Strong data entry accuracy and attention to detail. Ability to review clinical documentation and apply billing rules. Experience with CalAIM, ECM, or Community Supports billing. Familiarity with DHCS/health plan portals. Proficient computer skills, with intermediate proficiency in MS Office (Word, Excel, and PowerPoint) The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range. Pay Band N5: $25.71 - $34.06 (Midpoint: $29.65).

Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a Full Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule, located at our Scripps Anderson Medical Pavilion in La Jolla. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Anderson Medical Pavilion as a Scheduling Specialist in the Chest Medicine department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Responding to customer billing and payment inquires as needed. * Mentoring and training staff on departmental procedures. * Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: * Must possess excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: * 2 or more years of experience in a customer service or healthcare/medical office environment. * Previous scheduling experience. * Experience with Epic. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour

Job DescriptionAbout Us Modena Health ("MH") and Modena Allergy & Asthma ("MAA") are leading and rapidly growing medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California and Arizona-and ambitious plans for national expansion. We are physician-led, hospitality-focused, and technology-enabled, committed to transforming allergy care while advancing clinical research and expanding access to cutting-edge medicine. Known for our high standard of excellence, we provide compassionate, patient-centered care for both pediatric and adult patients. Our model combines hospitality-driven service with innovative technology solutions that streamline operations, improve clinical outcomes, and enhance the experience for both patients and providers. At Modena, we aim to hire great people, treat them well, and help them find meaning and purpose in our mission. Our dedicated team values collaboration, positivity, and growth while striving to improve lives through expert diagnosis, treatment, and research. We are looking for high-energy, kind, and collaborative individuals eager to grow personally and professionally while making a meaningful impact in the lives of others. Position Summary We are seeking a highly skilled and compassionate Patient Care Services Representative to join our team in a hybrid Medical Assistant (MA) and Patient Services Representative (PSR) role. This unique position blends front office administrative duties with back office clinical support, ideal for someone who thrives in a dynamic and patient-centered environment. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday. This role will be based primarily in our Sorrento Valley clinic but may also provide support to other nearby locations within San Diego County. The ideal candidate is adaptable and enjoys collaborating across multiple sites to ensure seamless operations and excellent patient experiences. Key Responsibilities Front Office & Administrative Duties: Greet patients and visitors warmly and professionally. Manage check-in and check-out processes, verify insurance, and collect co-pays. Schedule patient appointments, testing, and follow-ups in collaboration with providers. Submit and track prior authorizations, including verifying insurance and submitting required documentation. Answer incoming calls and respond to patient inquiries with courtesy and accuracy. Maintain up-to-date, HIPAA-compliant records in the electronic health record (EHR) system. Ensure the front office area remains clean, organized, and well-stocked with necessary forms and supplies. Assist with emergency response protocols by alerting clinical staff as needed. Contribute to the onboarding and training of new team members to build support and cross-functional skills. Clinical & Patient Care Duties (if MA certified): Perform diagnostic procedures such as allergy skin testing, pulmonary function tests (PFTs), and FeNO testing. Administer allergy and immunotherapy injections following clinical safety protocols. Prepare and maintain allergy serum and oral desensitization vials. Monitor and document patient vitals and treatment responses. Support physicians and advanced practice providers during clinical consultations and procedures. Educate patients and families on allergy and asthma care plans and treatment options. Respond to and manage allergic reactions, including emergency interventions when needed. Escort patients to exam rooms and prepare for provider exams. Assist in preparing asthma action plans, Epinephrine training, and discharge instructions. Maintain clean and stocked exam rooms; log refrigerator temperatures and sterilize instruments per protocols. Assist with clinical prior authorizations under the direction of a supervisor. Additional responsibilities as assigned. Qualifications & Requirements Education: High school diploma or equivalent required. Experience: 3+ years of experience in a front desk, medical receptionist, or Medical Assistant (MA) role. Experience with insurance verification, scheduling, and electronic health records preferred. Licensure & Certifications: Certified or Licensed Medical Assistant (California), if performing clinical duties. CPR certification (or willingness to obtain upon hire). Skills & Abilities: Strong interpersonal, customer service, and communication skills. Excellent organizational and multitasking ability in a clinical setting. Knowledge of medical terminology and EHR systems. Familiarity with HIPAA and OSHA compliance standards. Ability to remain composed in fast-paced and emergency situations. Commitment to patient confidentiality and high-quality service delivery. Preferred Qualifications: Prior experience in allergy, immunology, or respiratory care settings. Comfort with performing skin testing and pulmonary diagnostics. Experience submitting and managing insurance prior authorizations. Compensation The hourly range for this position is $20.00-32.00/hour. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience. Physical Requirements Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable. What We Offer Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities In addition, we offer paid time Off (PTO), sick time, floating holiday and holiday pay Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network) A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth If this role excites you, please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. We look forward to hearing from enthusiastic candidates ready to drive our success! California Consumer Privacy Act (CCPA) Notice Modena Health ("MH") and Modena Allergy & Asthma ("MAA") complies with the California Consumer Privacy Act ("CCPA"). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.

Job title Care Coordinator - Accelerated Cancer Screening Reports to Health Navigator Supervisor, Medical Director Status Full-Time (1 Year Grant Funded Position) Salary $22.00 - $24.00 OPSAM HEALTH MISSION We exist to provide quality and patient-centered healthcare to every member of the communities we serve, regardless of the ability to pay. OPSAM Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. JOB PURPOSE The Care Coordinator - Accelerated Cancer Screening will focus on closing cancer screening care gaps for Opsam Health patients, ensuring timely follow-up for abnormal breast, cervical, and colorectal screenings. They will collaborate with clinical teams to guide patients through each step of the screening and follow-up process, addressing any barriers to care. This role includes managing referrals, coordinating with external providers, and auditing patient records to ensure quality care. Additionally, the coordinator will work with the Quality Improvement team to enhance educational and training efforts related to cancer screening's ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for reducing cancer screening care gaps for Opsam Health patients Oversee clinic care coordinator's daily huddle regarding cancer prevention screening efforts Support to clinicians to navigate patients through each step in the process of any abnormal breast, cervical and colorectal cancer screening results, assisting patients in accessing recommended follow-up care, including additional imaging, tests and appointments at tertiary care centers Ensure proper communication with patients, clinical staff, providers, lab and imaging partners to assure the patients' timely and appropriate care Audit chart records in eClinicalWorks for cancer screening and follow up reports Assist patients with referrals related to breast, cervical and colorectal abnormalities Schedule appointments/ referrals with appropriate provider(s) for cervical, breast and colon cancer screening diagnosis, and treatment, including contacting and reminding patients to schedule appointments, anticipatory guidance about expected tests and procedures, and navigate on how to arrive at scheduled appointments on time and prepared Request medical records from outside care providers and upload to ensure accurate and complete medical record Consider and strategically address the “social determinants of health” which may be delay or otherwise interfere with timely and appropriate follow-up services Collaborate with QI Team in the planning and implementation of educational, training and quality improvement efforts for cancer screening Coordinate all newly diagnosed cancer to oncology specialists (such as Moore's Cancer Center) to ensure timely evaluation and management Other duties assigned as needed Qualifications Medical Assistant, Bachelor's degree in healthcare field or High School Diploma with at least 2 years of clinical care coordination experience. Knowledge of medical terminologies Experience working in a large clinic setting Experience working with Health Insurance plans Knowledge of scheduling medical appointments and prior authorization processes. Experience with electronic medical records Excellent ability to communicate both orally and in writing. Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint) Ability to interact well with care teams and all patients and families. Excellent customer service skills.

Company is the region's pediatric medical center serving San Diego, Imperial and southern Riverside counties. We are: •The largest children's hospital in California (based on admissions) •The sixth largest children's hospital in the country •The only hospital in the San Diego area dedicated exclusively to pediatric healthcare •The region's only designated pediatric trauma center •Provider of care to 88 percent of the region's children •Provider of care to 196,905 children (in fiscal year 2014) Our outstanding team includes more than 730 physicians and more than 1,200 nurses, more than 3,900 employees, more than 500 active volunteers, and more than 1,200 Auxiliary members. Job Description The manager is looking for a solid Patient Access Representative III's for their Central Authorization department. The PAR III will be helping with the workload for infusion, hematology, and proton therapy authorizations. Candidate will work in the Central Authorization Department, helping with infusion, hematology and proton therapy authorizations. Patient Access Representative III secures and provides appropriate information to patient families and funding sources to register, schedule and/or obtain authorizations for inpatient, outpatient, and/or diagnostic services. Qualifications High School Diploma or equivalent Minimum of 3 yr work experience in health care setting Must have Insurance Verification & Authorization Experience Ability to work in a call center environment Medical Terminology experience Preferred: EPIC (or at least another EMR) Bilingual (Spanish) background in medical terminology Additional Information Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Benefits offered, Medical, Dental, and Vision Fun and positive work environment Monday through Friday 8am-5pm

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 1682 Empire Blvd, Webster, New York, United States of America, 14580 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910160 OBGYN WEST RIDGE Work Shift: UR - Day (United States of America) Range: UR URCA 204 H Compensation Range: $18.50 - $24.98 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. ESSENTIAL FUNCTIONS Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients' special needs, and monitors reception area to ensure patient needs are met. Provides interaction of warm hand-off to registration and insurance management (RIM). Updates patients regarding waiting time for the provider every 15 minutes. Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations. Ensures cleanliness and order in the waiting room/lobby. Collects patient demographic and financial information in an efficient, customer-oriented manner. Asks specific questions of patient to verify information accuracy to establish a billable account. Enters information into electronic medical record (EMR) and patient access and revenue cycle system. Requests patient e-mail address for confirmation purposes. Ensures completion of all appropriate forms by patients, such as Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc. Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs, and ensures patient satisfaction with visit prior to discharge from the area. Prints After Visit Summary (AVS) at check-out when appropriate, uses two patient identifiers to ensure provision of the summary to the correct patient. May assist with provider template changes. Collects patient co-pays, prepares end of day deposits and reconciles any discrepancies. Answers phone in a timely and courteous manner. Manages incoming clinic calls and sorts calls to various providers. Opens telephone encounter in EMR when speaking with patients. Ensures routing of encounter in EMR to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages. -Edits and corrects registration errors and completes missing registration data. Assists in charge reconciliation process. Ensures accuracy of patient schedules. Identifies ways to reduce follow-up, repetitive, or corrective work. Manages multiple processes in EMR, including messaging in In Basket and referral work queue processing, which is part of the patient legal medical record, therefore, ensures accurate and concise information is entered. Assesses the urgency of a situation and determines appropriate routing for the patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver. May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc. Competencies must be verified by clinical staff before performance of any of these duties. Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE High School diploma and 1 year related experience in an administrative office or customer service field required or Completion of Vision Care 1,2,3 courses required Or equivalent combination of education and experience KNOWLEDGE, SKILLS AND ABILITIES Medical terminology experience preferred Demonstrated ability to word process documents and enter data into a database preferred Demonstrates the ICARE values to patient, families and staff preferred Demonstrated skills related to achievement of customer satisfaction preferred Ability to act as a resource to less experienced staff preferred The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Profound Research:Profound Research seeks to drive clinical innovation by partnering with community physicians to offer clinical research as a therapeutic option to their patients. Profound enables providers with the right people and tools to launch clinical research operations, often for the first time, to offer new care pathways to patients. Profound Research is looking to grow its energetic team inspired by changing how patients and providers engage in clinical research. Our Mission: Improving Lives by Providing Advanced Therapeutic Options Our Vision: Creating the Absolute Best Patient-Physician Experience in Clinical Research Our Values: Compassion: We value the patient-physician relationship above all else and are committed to a service-oriented approach to all interactions. Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues. Solution Orientation: We are relentlessly positive, and we communicate directly to efficiently identify and implement effective solutions. Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards. Profound Ethos o Physicians are the Vanguard o All Decisions Improve Patient Care o Never Compromise Quality Why this Role Exists: The Embedded Patient Recruitment Specialist should exhibit a platinum level of customer service, acknowledging and greeting patients with a smile, eager to answer questions and exhibiting an unparalleled attention to detail, while maintaining thorough data records. The Embedded Patient Recruitment Specialist is involved with all aspects of patient recruitment from initiating advertising, chart screening, through initial patient contact to scheduling for first visits or follow up visits. This position is embedded in a clinical trial site and reports to an offsite manager, Senior Director of Patient Recruitment & Engagement. It is important that this person is able to function as part of a team that is dispersed across the nation, while also building comradery with the research teams at sites in the greater Detroit metro area. Responsibilities-As the first point of engagement with patients, create a customer service experience filled with empathy, compassion, and kindness. -Available to place outbound recruitment calls to patients interested in participating in clinical research. -Available to respond to/answer inbound recruitment calls from patients interested in participating in clinical research, within 24-48 hours. -Accurately complete study pre-screening and screening checklist. Drive enrollment and retention -Interact with potential clinical trial participants to recruit, assess eligibility criteria, determine patient/subject availability, and coordinate appointments -Demonstrate knowledge of clinical research protocols including inclusions/exclusions. -Demonstrate knowledge of effects and side effects of -Demonstrate knowledge of Good Clinical Practices and FDA regulations. -Demonstrate knowledge of Profound Research's Policies and Procedures. -Obtain and maintain potential outreach targets, by therapeutic area, before study starts -Drive patient enrollment and retention. -Maintain proficiency within CTM system: database maintenance, patient scheduling, and patient screening logs. -Maintain up-to-date data entry across all platforms and databases -Adept at using third party platforms for reviewing and addressing inbound patient leads (i.e., Trial Partners) -Communicate with Senior Director of Recruitment & Engagement, Clinical Research Site Managers/Directors, Study Coordinators, and support staff regularly with status reports -Maintain records of study advertising responses by individual study -Occasional attendance at community events (screenings, etc.), health fairs or events to promote Profound Research Requirements-Telecommunications/call center experience -Telephone presence and elite customer service etiquette: while performing regular duties, it is regularly required to talk on the phone all -Comfortable with medical terminology -Comfortable with basic data input: use of a computer to complete telephone logs and other data entry -Sales experience Preferred Qualifications-Associate degree Travel Requirements-Occasional travel may be required in this position (less than 1 week per year) Why Join Profound Research? · Flexible PRN scheduling that works with your availability· Exposure to diverse therapeutic areas and cutting-edge treatments· Supportive team environment with comprehensive training· Opportunity to make a direct impact on patient access to innovative therapies· Professional development in the growing field of clinical research

Strategic Operations Inc. (STOPS) provides training services and products to the military, law enforcement, first responders, medical providers, and other organizations responsible for homeland security. The company employs state-of-the-art Hollywood special effects pyrotechnics, special effects make-up (wound effects), role players , subject matter experts, instructors, and training scenarios to create training environments that are the most unique in the industry. STOPS also manufactures modular, mobile building systems (relocatable habitat units (RHUs)), props, faux weapons, and live fire targets and constructs, enhances, and transforms training facilities throughout the United States and Canada. STOPS is actively looking to employ individuals, on a part-time/on-call basis, in the support of live action training. Summary A Standardized Patient (SP) is a specialized role player, a person who can accurately and consistently recreate the history, personality, physical finding, emotional structure, and response patterns of an actual patient. The SP participates in the teaching and assessment of undergraduate medical students, medical residents, nurses, and allied health care professionals ( learners ) during Medical Simulation training. The SP is a person, age 18 or greater, trained to act out the role of a patient, family member, or other individual to allow “learners” to practice physical exams (non-invasive), history taking skills, communications skills, and other important clinical skills required by Healthcare Providers. The SP must be able to accurately portray a specific scenario for which the learners will perform a brief interview and/or a focused medical case. An SP may also be required to provide constructive feedback regarding the learner's performance. Job Duties Specific duties will take place at Naval Medical Center San Diego (Balboa Hospital), the STOPS Tactical Training Laboratory in San Diego, CA, or another location at the direction of the client. Individuals must be able to follow the direction of the Lead Evaluator/Instructor during training scenarios. The SP will present scenarios in a standardized manner, as instructed by the Lead Evaluator/Instructor and/or as elicited by the learner during simulated interactive patient history and/or a medical case. The SP will remain in a specific “character” when responding to the learner's questions. The SP must accurately remember encounters with learners for the purpose of providing feedback on learner performance. The SP may be recorded or videotaped during the simulation. The SP must respect the privacy of the learners and hold in confidence all information obtained during a scenario/case. The SP will perform miscellaneous job-related duties as assigned. The SP may from time to time be required to perform the duties of a general or casualty actor/role player. Knowledge, Skills, & Abilities Required Ability to play a required role and act convincingly while maintaining the specified character - through body language, emotions, personality, and physical findings. Ability to understand, follow directions, and provide feedback - after action report. Ability to recall and accurately relay learner's performance to the Lead Evaluator/Instructor. The individual must have a professional demeanor. Must enjoy working with people and understand the importance of the position. Qualifications The ability to, read, write, and speak English is required. Prior role-playing experience with military, law enforcement, and first responders/medical providers is preferred, but not necessary. SPs are assigned based on experience and specific demographic requirements. Extensive experience is not necessary, perspective individuals will be training on the various components of working as an SP.

at Maven Dermatology Biller Employment Type: Part-TimeSalary Range: $25-35About Us:Located in the heart of Kearny Mesa, Maven Dermatology is a patient-centered dermatology practice serving individuals and families of all ages. We specialize in medical, surgical, and cosmetic dermatology, offering comprehensive skin care tailored to the unique needs of each patient. From pediatric rashes to complex skin cancers and advanced aesthetic treatments, our experienced team provides high-quality, compassionate care in a welcoming environment.As a growing practice, we emphasize teamwork, innovation, and a culture of continuous learning. Our modern facility is equipped with the latest technology, enabling us to deliver safe and effective care. We are proud to serve the diverse communities of San Diego and are passionate about making dermatology more accessible and inclusive. Job Summary: We're seeking a detail-oriented Medical Biller to join our team and help ensure accurate, timely reimbursement for patient services. In this role, you'll be responsible for processing insurance claims, reviewing patient accounts, and resolving billing discrepancies with both payers and patients. The ideal candidate is organized, proactive, and comfortable working in a fast-paced healthcare environment. You'll collaborate closely with clinical and administrative staff to support smooth revenue cycle operations and deliver an excellent experience for our patients. Key Responsibilities: Ability to quickly learn and navigate an EHR system. Patient Information Management: Accurately enter and maintain patient demographic and insurance information in the billing system. Claims Submission: Prepare and submit insurance claims to various payers, including government and private insurance companies, ensuring compliance with billing regulations. Claim Follow-Up: Monitor claim status, identify and resolve billing discrepancies, and follow up on outstanding claims to facilitate timely payments. Insurance Verification: Verify patient insurance coverage and eligibility, including pre-authorization requirements. Billing Inquiries: Respond to patient and insurance inquiries regarding billing issues, providing excellent customer service. Payment Posting: Record and reconcile payments received from patients and insurance companies. Documentation and Reporting: Maintain accurate records of billing and claims activities, generating reports as needed. Compliance: Stay up-to-date with healthcare billing regulations and compliance requirements, ensuring adherence to all applicable laws and guidelines. Qualifications: Experience in EClinicalWorks (ECW) required Medical billing: 1 year preferred Medical Biller Certification or Billing and Coding Certification preferred Benefits: Medical, Dental, and PTO Maven Dermatology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.

The Company: GIA is the world's foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad, CA. GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approximately 600 of its 3,000 total employees worldwide. It offers many competitive health and commuter benefits that promote the well-being of its employees as well as that of the environment. Click here to learn more about GIA! The Location: This position is located in Carlsbad, California at our corporate headquarters. The Environment: On-site cafe - affordable custom breakfast and lunch meals and Starbucks drinks! Economic friendly services - electric vehicle charging stations on-site Ergonomic assessments offered on-site and virtually The Culture: We foster an environment of autonomy, performance, and passion. Our team members collaborate extensively across various departments, providing high-quality service to internal staff, stakeholders, and the organization as a whole. We value initiative, cross-functional cooperation, and a commitment to excellence in all our endeavors. What to expect: We offer competitive medical, dental, vision and matching 401-K plans (no vesting required) Paid vacation, sick and holidays, tuition assistance, commuter benefits JOB OVERVIEW: The Registrar provides supervisory oversight of student records functions and serves as an accountable custodian of official student records, ensuring consistent coverage, regulatory compliance, and high-quality service across U.S. campuses. The position supports and supervises staff responsible for student engagement and record accuracy, translating complex federal and institutional requirements into clear, practical guidance while maintaining audit readiness and data integrity. In addition, the Registrar provides supervisory oversight of student-facing financial aid intake operations and is expected to pivot and provide hands-on support when operational or compliance needs require immediate attention. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee student records management activities, including enrollment status changes, enrollment verifications, grade processing, transcript requests, and credential issuance, as applicable. Maintain documentation and records required for internal reviews, audits, accreditation, and regulatory reporting. Ensure accurate and timely updates to student data within the Student Information System (SIS) and Customer Relationship Management (CRM) systems. Serve as Principal Designated School Official (PDSO) and oversee compliance with SEVIS requirements for applicable students, including coordination with Designated School Officials (DSOs), monitoring enrollment status, and ensuring accurate and timely SEVIS reporting in accordance with federal regulations. Resolve escalated student, staff, and records-related issues through sound judgment, policy enforcement, and collaborative problem-solving. Collaborate with Student Affairs and Instruction, and campus leadership to align processes, improve service delivery, and ensure regulatory adherence. Support SIS and CRM maintenance activities, including testing, troubleshooting, data validation, and process improvements. Oversee compliance with SEVIS requirements for applicable students, including coordination with designated school officials (DSOs), monitoring enrollment status, and ensuring accurate and timely reporting. Serve as a School Certifying Official (SCO) and ensure compliance with U.S. Department of Veterans Affairs education benefit requirements, including enrollment certifications, eligibility monitoring, and maintenance of required documentation. Oversee Student Status Confirmation Report (SSCR) processes, ensuring accurate and timely enrollment reporting and resolution of discrepancies. Serve as an institutional notary public, as authorized, to notarize education-related documents in support of student services, regulatory, and administrative requirements. Translate complex regulatory and technical language into clear, actionable guidance for staff and students. Interpret and apply federal financial aid regulations, institutional policies, and technical compliance requirements to support daily operations and escalated decision-making. Monitor workflows and workloads across intake and records functions, reallocating resources and stepping in as needed to maintain continuity of service and mitigate compliance risk. Provide supervisory leadership for student records functions and financial aid intake supporting U.S. campuses, including hiring, training, coaching, scheduling, and performance evaluation of staff. Ensure consistent coverage of student-facing financial aid intake services, including initial student inquiries, document collection, and coordination with Financial Aid processing teams. Meet regularly with students, as needed, to ensure timely financial aid review, accurate packaging, and resolution of intake issues in order to support enrollment progression and secure seats Perform other duties as assigned to support institutional operations and compliance objectives. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Familiarity with current trends and regulations in the registrar field and experience leading the effective use of academic records management technologies. Strong understanding of FERPA and student records privacy issues. Strong analytical, organizational, written/verbal communication, interpersonal, and relationship-building skills. Strong knowledge of the principles and practices of student enrollment, records retention, and FERPA Flexible, self-motivated, team-oriented, and solution-oriented to effectively deal with a variety of people and situations Superior coaching and mentoring skills. Must possess strong diplomacy skills and ability to use sound judgment and discretion in handling sensitive issues with confidentiality and discretion. Advanced computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and e-mail. Ability to deal effectively with a variety of personalities to establish and maintain effective working relationships. Ability to prioritize and resolve conflict when necessary. EDUCATION AND EXPERIENCE Bachelor's degree in higher education administration, education services, college student affairs or related field and 6-8+ years' experience related to the administration of student records. 3+ year of experience leading or supervising staff Experience with Student Information Systems (SIS), Customer Relationship Management (CRM) and other technology tools related to working with student records and academic record-keeping are required. PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, copier, fax, and other business-related machines and software. Pay Range: $79-$109K. An Equal Opportunity Employer All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request. Disclaimer: This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

As a Dental Biller, your primary responsibility is to manage the financial aspects of a dental office or practice. You will work closely with patients, insurance companies, and other administrative staff to ensure accurate and timely billing and payment processing. Your role involves understanding dental insurance policies, coding procedures, and billing regulations to facilitate smooth financial operations within the practice. Attention to detail, strong organizational skills, and excellent communication abilities are essential for success in this role. Schedule (days/hours) M,Th,Fri 8-5, Tu,Wed 8:30-5:30pm Responsibilities * Insurance Verification: Verify patients' insurance coverage and eligibility prior to appointments. Ensure accurate information is obtained and recorded in the billing system. * Billing and Coding: Assign appropriate billing codes to dental procedures performed using the standardized coding system (e.g., CDT codes). Ensure adherence to coding guidelines to prevent errors and maximize reimbursement. * Claims Submission: Prepare and submit insurance claims electronically or through paper submission. Monitor claim status and follow up on any rejections or denials. Make necessary corrections and resubmit claims promptly. * Payment Processing: Receive and process payments from patients and insurance companies. Post payments accurately to patient accounts and reconcile any discrepancies. * Patient Billing: Generate and send out patient statements for outstanding balances. Assist patients with understanding their bills, explaining insurance coverage, and setting up payment plans if necessary. * Appeals and Denials Management: Handle insurance claim denials and appeals. Investigate reasons for denials, gather supporting documentation, and resubmit claims with additional information as needed. * Record Maintenance: Maintain organized and up-to-date billing records, including patient demographics, insurance information, and billing history. Ensure confidentiality and compliance with HIPAA regulations. * Communication: Liaise with patients, insurance companies, and other healthcare providers to resolve billing inquiries and disputes promptly. Provide excellent customer service and address concerns professionally. * Revenue Cycle Management: Assist in optimizing the revenue cycle by identifying opportunities for process improvements, reducing claim rejections, and accelerating payment collection. Qualifications * Previous experience in dental billing, medical billing, or healthcare administration strongly preferred. * Proficiency in dental coding systems (e.g., CDT codes) and billing software applications. * Strong understanding of insurance policies, reimbursement processes, and claim submission procedures. * Excellent communication skills, both verbal and written, with the ability to interact effectively with patients, insurance companies, and colleagues. * Detail-oriented with strong analytical and problem-solving abilities. * Ability to prioritize tasks, manage time efficiently, and work independently or as part of a team. * Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality and data security. * DENTAL ONLY * NOT REMOTE Compensation $20-$25 / HR About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Description: Do you want to be part of a team of superstars who make a difference in the lives of others? We have an immediate need for a full time Patient Care Coordinator to join Oceanside Therapy Group. If you are detailed oriented, have a bubbly personality, excellent customer service skills, and thrive in a setting where things move quickly this opportunity is for you! Position Summary: The ideal candidate will greet patients, schedule appointments, organize and maintain files, and organize and record medical reports and correspondence. Job description: Answer inbound calls in a timely manner and provide information to callers. Accurately take massages and communicate messages promptly. Friendly welcome and help visitors. Schedule appointments in efficient and timely manner. Ensures quality and accuracy of schedule. Coordinates set up times with families and therapists. Verifies patient's insurance eligibility and collects payments. File and organize documents, both physical and electronic. Enjoy doing basic administrative tasks such as filing, order office supplies, fax, copy and scan documents. Requirements: Excellent organizational skills with the ability to multitask and prioritize tasks effectively. Strong data entry skills with attention to detail and accuracy. Enjoy working in a fast-paced environment. 1-2 years of previous experience working in a clinical setting. 1-2 years of previous experience with scheduling. 1-2 years of previous customer service experience. Ability to discuss billing with medical staff, patients, and insurance personnel. Excellent oral and written communication skills. Proficient in Microsoft Office, specifically Excel and Word. Benefits: · Full-time position. M-Th 9 am - 6 pm, and F 9 am - 4:30 pm. · Paid time off (PTO) · Paid sick leave (PSL) · Holiday pay · Health, dental and vision insurance · 401k with company match · CEU reimbursement · Opportunities for advancement · Amazing and fun working environment · Pay rate starting at $17 with room to negotiate based on experience If you meet the requirements, please submit resume and application with your pay range to be considered for the position.

All Care Therapies is currently seeking a Front Office Coordinator to join our dynamic Outpatient Physical Therapy clinics! This is an exciting opportunity to join an evolving team, serving our community since 2009. As a leader in the rehabilitative care industry, we strive to continually bring solutions to address the evolving challenges of therapy providers. Offering a fun atmosphere of growth and a team dedicated to serving all people from all walks of life. Job Description The Front Office Coordinator will provide general office support with various clerical activities and related tasks, including but not limited to: Receiving and answering emails, telephone calls, and mail for the facility. Scheduling appointments for patients and clinicians. Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases. Checking and verifying information on patient medical records. Coordinating admissions and discharge of patients. Consulting with clinicians about patients' medical records. Ensuring that forms and documents are correctly filled in. Handling complaints and queries professionally. Provide occasional translation to caregivers and staff We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below. The pay range for this position is: $18 - $19/hr Qualifications Excellent customer services skills Strong verbal and written communications skills Must be detail-orientated and have thorough follow-up skills Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft ******MUST BE BILINGUAL (Spanish/English) **** Office location: 8929 Aero Dr, Suite E, San Diego, CA 92123 Hours: Monday-Friday 8:00AM-5:00PM Additional Information All your information will be kept confidential according to EEO guidelines. All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Borrego Health provides high quality, efficient customer focused health care to the communities we serve, accomplished by providing access to patient centered comprehensive care to all residents regardless of their ability to pay. Job Description Under the supervision of the Billing Manager the Check-Out Biller's primary responsibilities are to conduct pre-visit verifications for patient visit eligibility, apply patient visit payments, review billing encounter information for the correct application of insurance or patient eligible payment program, and review the selected visit coding as it applies to meeting billing requirements. Work with clinic management and Billing Administration for the completion of accurate encounter entry for timely submission of encounter data for claims processing. Schedule Follow-Up appointments, complete daily report requirements, assist patients, team members, clinical staff and other Borrego Health employees as needed as it pertains to the accurate management of claim data and the patient encounter. Qualifications High school diploma or GED. CPC (Certified Professional Coder) certification or apprenticeship, preferred. A current and valid CPR & First Aide ‘American Heart Association' certification Valid Driver's License. Additional Information Learn more about us and view our current openings please visit our web-site at ****************************** Competitive Salary and excellent benefits Please apply by clicking the link below. You may also fax resumes- HR Department Borrego Health PO Box 2369 Borrego Springs, CA 92004 Fax: ************ Borrego Health is an Equal Opportunity Employer

Company is the region's pediatric medical center serving San Diego, Imperial and southern Riverside counties. We are: •The largest children's hospital in California (based on admissions) •The sixth largest children's hospital in the country •The only hospital in the San Diego area dedicated exclusively to pediatric healthcare •The region's only designated pediatric trauma center •Provider of care to 88 percent of the region's children •Provider of care to 196,905 children (in fiscal year 2014) Our outstanding team includes more than 730 physicians and more than 1,200 nurses, more than 3,900 employees, more than 500 active volunteers, and more than 1,200 Auxiliary members. Job Description Candidate will work in the Perinatology Department, performing scheduling and insurance verifications. Patient Access Representative III secures and provides appropriate information to patient families and funding sources to register, schedule and/or obtain authorizations for inpatient, outpatient, and/or diagnostic services. Minimum Education/Qualifications/Licensures: (No JUMPY candidates!) Bilingual Spanish High School Diploma or equivalent Minimum of 2 yr work experience in health care setting Insurance Verification Experience Healthcare Scheduling Experience Qualifications High School Diploma or GED Bilingual (Spanish) 2 years of healthcare experience Must be proficient with computers (using the internet, Microsoft Office Applications) Excellent customer service skills AND they must have at least one of the following: Scheduling Experience Inbound call center experience Medical Insurance authorizations experience Additional Information Advantages of this Opportunity: Competitive salary, negotiable based on relevant experience Benefits offered, Medical, Dental, and Vision Fun and positive work environment Monday through Friday 8am-5pm

Scripps Mercy Hospital has served central and downtown San Diego since 1890 and is the oldest medical center in the county. The San Diego campus is located near the corner of 5th Avenue and Washington Street in Hillcrest. Scripps Mercy Hospital consists of two campuses in San Diego and Chula Vista. Scripps Mercy Hospital San Diego's campus includes the O'Toole Breast Care Center, a 24-hour emergency room that is a Level I Trauma Center, outpatient physical rehabilitation, minimally invasive robotic surgery and our childbirth unit (including a Level II neonatal intensive care unit). This is a non-benefitted Casual/Per Diem position, working 12 hour shifts on variable days. Flexible availability is a must (weekends/holidays, etc). This position is located at Scripps Mercy San Diego in Hillcrest. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Join a winning team at Scripps Mercy Hospital San Diego supporting the Access & ED department as a Patient Service Specialist - ED. Working together, you'll bring your expertise, compassion, and excellence to all we do. The ideal candidate will thrive in a fast-paced environment and enjoy providing world class customer service. As a Patient Service Specialist - ED, you will be responsible for: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed. * Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates. * Accurately scheduling and re-scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation, and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Coordinating scheduling, meeting and travel planning needs, department communication as needed. May assist in gathering necessary reports, statistics, outcomes for the department as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. * Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient. Required Qualifications: * Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. * Able to adapt, prioritize and meet deadlines. Preferred Qualifications: * 2 years of experience in a customer service or healthcare/medical office environment. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour

Full-time Description Do you want to be part of a team of superstars who make a difference in the lives of others? We have an immediate need for a full time Patient Care Coordinator to join Oceanside Therapy Group. If you are detailed oriented, have a bubbly personality, excellent customer service skills, and thrive in a setting where things move quickly this opportunity is for you! Position Summary: The ideal candidate will greet patients, schedule appointments, organize and maintain files, and organize and record medical reports and correspondence. Job description: Answer inbound calls in a timely manner and provide information to callers. Accurately take massages and communicate messages promptly. Friendly welcome and help visitors. Schedule appointments in efficient and timely manner. Ensures quality and accuracy of schedule. Coordinates set up times with families and therapists. Verifies patient's insurance eligibility and collects payments. File and organize documents, both physical and electronic. Enjoy doing basic administrative tasks such as filing, order office supplies, fax, copy and scan documents. Requirements Excellent organizational skills with the ability to multitask and prioritize tasks effectively. Strong data entry skills with attention to detail and accuracy. Enjoy working in a fast-paced environment. 1-2 years of previous experience working in a clinical setting. 1-2 years of previous experience with scheduling. 1-2 years of previous customer service experience. Ability to discuss billing with medical staff, patients, and insurance personnel. Excellent oral and written communication skills. Proficient in Microsoft Office, specifically Excel and Word. Benefits: · Full-time position. M-Th 9 am - 6 pm, and F 9 am - 4:30 pm. · Paid time off (PTO) · Paid sick leave (PSL) · Holiday pay · Health, dental and vision insurance · 401k with company match · CEU reimbursement · Opportunities for advancement · Amazing and fun working environment · Pay rate starting at $17 with room to negotiate based on experience If you meet the requirements, please submit resume and application with your pay range to be considered for the position. Salary Description Starting @ $17 to negotiate based on experience

All Care Therapies is currently seeking a Front Office Coordinator to join our dynamic Outpatient Physical Therapy clinics! This is an exciting opportunity to join an evolving team, serving our community since 2009. As a leader in the rehabilitative care industry, we strive to continually bring solutions to address the evolving challenges of therapy providers. Offering a fun atmosphere of growth and a team dedicated to serving all people from all walks of life. Job Description The Front Office Coordinator will provide general office support with various clerical activities and related tasks, including but not limited to: Receiving and answering emails, telephone calls, and mail for the facility. Scheduling appointments for patients and clinicians. Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases. Checking and verifying information on patient medical records. Coordinating admissions and discharge of patients. Consulting with clinicians about patients' medical records. Ensuring that forms and documents are correctly filled in. Handling complaints and queries professionally. Provide occasional translation to caregivers and staff We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below. The pay range for this position is: $18 - $19/hr Qualifications Excellent customer services skills Strong verbal and written communications skills Must be detail-orientated and have thorough follow-up skills Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft ******MUST BE BILINGUAL (Spanish/English) **** Office location: 8929 Aero Dr, Suite E, San Diego, CA 92123 Hours: Monday-Friday 8:00AM-5:00PM Additional Information All your information will be kept confidential according to EEO guidelines. All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Required Qualifications: Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Preferred Qualifications: 2 years of experience in a customer service or healthcare/medical office environment. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. This is a benefitted Full-Time position (64 hours per pay period) with an Evening Shift schedule (includes some weekends and holidays), located at our Scripps Mercy Hospital Chula Vista. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Mercy Hospital Chula Vista as a Patient Service Specialist - ED in the Access Services/ED department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed. Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates. Accurately scheduling and re-scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation, and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Coordinating scheduling, meeting and travel planning needs, department communication as needed. May assist in gathering necessary reports, statistics, outcomes for the department as needed. Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient.