Credentialing Specialist I Provider Enrollment
Patient access representative job in Norfolk, VA
City/State Norfolk, VA Work Shift First (Days) Sentara Health is hiring a Payor Enrollment Credentialing Specialist I for the Provider Credentialing Department. This is a Full-time, 40 hours per week Day shift position Mon-Fri between the hours of 7:00am-5:00pm.
The position is located in VA or could be remote - work from home is available only in these states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming
Responsible for ensuring that healthcare professionals and providers meet the necessary qualifications and comply with all regulatory and accreditation standards. This role involves gathering and verifying a variety of documents and information, coordinating with healthcare providers, and maintaining accurate and up-to-date credentialing files.
Education
High School Diploma
Certification/Licensure
CPCS - Certified Provider Credentialing Specialist (Preferred)
Experience
Requires thorough knowledge of managed care provider credentialing/re-credentialing principles, methods, regulations, and procedures normally acquired through a minimum of 1 year of directly related experience. Acceptable areas demonstrating experience would be direct work experience with organizations such as a CVO, MCO, HMO or Hospital Based Credentialing (MSO).
Keywords: Talroo-Health Plan, Monster, LinkedIn, Credential Stream, excel, data analysis, accounts receivable, Epic, revenue cycle, billing, provider not enrolled denials, appeals, onboarding, MPI, CAQH, CVO, MCO, HMO or Hospital Based Credentialing (MSO).
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Patient Care Coordinator-Non Clinical Home Health
Patient access representative job in Virginia Beach, VA
Medi Home Health Agency, a division of Medical Services of America, Inc., currently seeks experienced Full-Time Patient Care Coordinator in Virginia Beach, VA.
This person serves as a liaison between the Agency and the medical community to coordinate patient care. Ensures patient care activities are appropriate, timely and cost effective.
· Establishes new accounts and maintains existing accounts within assigned territory.
· Completes and maintains weekly account profiles, account visit history and account referral history in profile book as instructed by DOM and/or Administrator.
· Maintains weekly contact and visits with accounts on account list as developed with DOM and/or Administrator.
· Acts as a liaison between the field staff and physicians in obtaining plans of care and appropriate modified orders.
· Receives information from field staff regarding patient care issues. Prioritizes and reports these issues to the appropriate parties.
Qualifications and Skills:
· High school diploma or GED required. Bachelor's degree preferred.
· Minimum of one year home care experience preferred.
· Experience promoting community awareness as it relates to home health and/or hospice preferred.
· Reliable transportation and company required auto liability insurance.
MSA offers competitive pay and excellent benefits:
· Generous paid time off
· Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.)
· Company paid employee life insurance
· 401(k) retirement with a generous company match
· Opportunities for advancement
· Many other great benefits
Visit us on the web at *********************
We are an equal opportunity employer
Utilization Management Representative II
Patient access representative job in Norfolk, VA
**Virtual:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
The **Utilization Management Representative II** is responsible for managing incoming calls, including triage, opening of cases and authorizing sessions.
**How you will make an impact:**
+ Managing incoming calls or incoming post services claims work.
+ Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests.
+ Obtains intake (demographic) information from caller.
+ Conducts a thorough radius search in Provider Finder and follows up with provider on referrals given.
+ Refers cases requiring clinical review to a nurse reviewer; and handles referrals for specialty care.
+ Processes incoming requests, collection of information needed for review from providers, utilizing scripts to screen basic and complex requests for precertification and/or prior authorization.
+ Verifies benefits and/or eligibility information.
+ May act as liaison between Medical Management and internal departments.
+ Responds to telephone and written inquiries from clients, providers and in-house departments.
+ Conducts clinical screening process.
**Minimum Requirements**
+ HS diploma or equivalent
+ Minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Patient Service Representative
Patient access representative job in Chesapeake, VA
The responsibilities of this job include, but are not limited to, the following:
Assisting patients using the kiosk prior to registration.
Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
Respectfully handling Physician and Nurse requests in a timely manner.
Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
Verifying all patient demographic, health, pharmacy, and insurance information.
Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
Referring billing questions to the appropriate parties as needed.
Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
Discharging the patient and processing incurred charges.
Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
Receiving, sending, and distributing correspondence as directed.
Filing and scanning medical documents and office forms as directed.
Completing assigned checklists and Policy Manager tasks within the assigned shift.
Answering all incoming calls and distributing messages in a timely manner.
Assisting with other assignments as directed.
Demonstrating an efficient understanding of the electronic medical record system.
Receiving, moving, and stocking ordered supplies.
Cleaning the front office work area and other maintenance assignments as directed.
Verifying daily reports are run at the end of the day.
Attending staff meetings as directed.
Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
Operating, using, and maintaining medical and office equipment as trained.
Participating in maintenance assignments when necessary and as directed.
Providing positive, warm, and friendly service in all interactions.
Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
Must be 18 years of age or older.
Basic typing skills.
Minimum one year of clerical experience preferred.
High school graduate or equivalent.
Ability to sit, stand, and walk for up to 7 hours at a time.
Ability to lift up to 25 pounds.
Excellent visual, verbal, written, and typed communication skills.
Ability to prioritize and multitask.
Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
Auto-ApplyNAS Account Management Spec
Patient access representative job in Chesapeake, VA
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn.
THIS POSITION IS **ONSITE** in **Chesapeake, VA** - _please only apply if you live in this area!_
**Position Summary:**
Develop and secure long-term relationships with National Account Customers. Proactively manage accounts for 1 Touch Plus National Account customers. Perform daily audits to prevent and eliminate potential security issues.
**Essential Duties And Responsibilities:** The National Account Support Management Specialist may be expected to perform some or all of the duties listed and other duties as assigned.
+ Perform client care calls to External and Internal customers.
+ Ensure accuracy of data in Mastermind.
+ Coordinate service, and billing of National Account Customers.
+ Prepare formal correspondence in response to customer's questions or concerns.
+ Ensure that all customer correspondence is responded to or forwarded to the appropriate department within 24 hours of receipt in the department.
+ Track statistical information as needed for the department and compile data into reports that are submitted to management in a timely manner.
+ Conduct communication meetings with External and Internal Customers on a regular basis to ensure that changes in policies, procedures and standards are disseminated in a clear and concise manner and are understood by everyone.
+ Establish good working relationships with National Account Point of Contacts.
+ Perform research and client care calls to National Account holders.
+ Utilize dashboards, 1 Reports, and other resources daily to proactively manage account activity and support National Account customers.
+ Promote the full product line and services offered by Everon.
+ Work with NAM/AVP to provide both oral and written presentations to customers outlining quarterly 1
+ Touch Report performance, billing systems and applicable services.
+ Obtain accurate central station information required for the monitoring and service of the account.
+ Assist the installation, service, and billing departments as required.
+ Perform daily account audits and updates.
+ Make credit adjustments to accounts when necessary.
+ Work with the branches and Monitoring department to research and resolve customer issues.
+ Evaluate pending service calls daily for assigned customers and work with the appropriate branches to ensure service calls are completed and moved to a "Final QC" status for billing.
+ Perform all other duties and projects as assigned.
+ Position may require mandatory overtime.Supervisory Responsibilities:
+ Train and mentor peers, but no direct supervisory duties required.
**_Qualifications - External_**
**Knowledge:**
+ Advanced knowledge of Closed Circuit Television, Access Control, Burglary, Holdup, Fire Alarm and Fire Suppression Systems
**Skills:**
+ Computer skills with expertise in word processing, preferable Microsoft Office and database applications, and advanced presentation skills with proficiency in Power Point.
+ Must have good customer service skills and be able to apply tact, diplomacy, reason and logic.
+ Must have strong communication skills, including written, to assist internal and external customers.
+ Requires skills in business math, interpersonal relations, judgment, and listening.
**Abilities:**
+ Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedures manuals.
+ Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
+ Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
+ Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
**Physical Demands:**
+ While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and talk or hear. The employee frequently is required to reach with hands and arms.
+ The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Must be able to carry a lap top computer and other necessary demonstration equipment when visiting customers.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment:**
+ The noise level in the work environment is usually moderate.
+ Must be able to travel as needed to visit customers, Everon branches and authorized subcontractors.
**Minimum Qualifications:**
+ High School Diploma or General Education Degree (GED) and two to three years' experience working on security related projects to include three years of experience related to the CCTV, Intercom, IDS and access control system industry.
+ Bachelor's degree preferred.
+ Two years Mastermind experience preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Standardized Patient, Genitourinary TA
Patient access representative job in Norfolk, VA
Standardized Patients instruct and assess health providers at multiple levels (undergraduate, post graduate, and practicing providers) in clinical and communication skills, physical examination techniques and procedural skills. SPs may also work with non-medical professionals to instruct and assess communication skills. In addition to teaching and assessment, SPs will provide detailed feedback on learner performance and perform various duties as assigned. All SP events and activities will be recorded for teaching and assessment purposes.
SPs who use their own bodies as the teaching model for sensitive exams are called “Genitourinary Teaching Associates,” or GUTAs. A GUTA is an individual trained to teach the techniques and protocol for performing the gender-specific physical examination to learners. Female and male GUTAs are further defined as:
A Gynecological Teaching Associate (GTA) is a female specifically trained to teach, assess, and provide feedback to learners about accurate pelvic, rectal and/or breast examination techniques. They also address the communication skills needed to provide a comfortable exam in a standardized manner, while using their bodies as teaching tools in a supportive, non-threatening environment.
A Male Urogenital Teaching Associates (MUTA) is a male specifically trained to teach, assess, and provide feedback to learners about accurate urogenital and rectal examination techniques. They also address the communication skills needed to provide a comfortable exam in a standardized manner, while using their bodies as teaching tools in a supportive, non-threatening environment.
This is a transient position, working no more than 19 hours per week. Hours are not guaranteed.
Responsibilities
Teaching, assessment and feedback of clinical skills
Teaching, assessment and feedback of physical examination skills and procedural techniques
Teaching, assessment and feedback of communication and interpersonal skills
Performs other duties as assigned
Standardized Patients will be recorded for teaching and assessment purposes
Qualifications
High School Diploma or GED. An initial baseline pelvic exam is required for all Gynecological Teaching Associates.
Location : Location US-VA-Norfolk
Auto-ApplyFA371 - University Registrar
Patient access representative job in Norfolk, VA
Title: FA371 - University Registrar
State Role Title: Registrar
Hiring Range: Commensurate with credentials
Pay Band: 6
Recruitment Type: General Public - G
Job Duties
Reporting to the Associate Vice President for Enrollment Management, the University Registrar (Registrar) supports the academic mission of the University through the coordination, supervision, and executive leadership of all functions and services of the Office of the Registrar. Leading a team of five dedicated staff and serving as a collaborative partner to colleagues across the University, the Registrar will support the daily administration of academic records, including registration, production of student grade reports and transcripts, transcript evaluations, graduation applications, degree audit processes, federal reporting, and compliance requirements.
The Registrar will analyze and refine current policies and tools and develop new resources and initiatives that reflect the University's long-term objectives. Additionally, the Registrar will foster enhanced service delivery and student support across the University, which will include systematizing processes, training, and greater consistency in applying policies and procedures.
The new Registrar will be a systems-thinker in order to fully embrace technology and analytical tools to automate manual processes, optimize existing technology, and lead the implementation of a best-in-class records management system, tailored to the needs of the institution, with the deployment of Workday Student on the horizon for 2028.
Minimum Qualifications
The successful candidate will welcome change and bring wide-ranging knowledge across all aspects of a registrar function and a record of strong stewardship, combined with strategic and inventive thinking and expert problem-solving skills.
The next Registrar will have knowledge of the application of complex student information systems and course registration, enrollment, student record-keeping policies and practices, compliance requirements and practices, and the ability to be effective in a collaborative environment.
In addition, they will demonstrate active participation in professional organizations and networks to maintain knowledge of best practices and stay ahead of trends.
At least ten years of progressively responsible experience, including supervisory experience, in a higher education registrar environment with experience in academic information and records office is required, as is prior experience leading student information system optimizations and/or implementation, and a bachelor's degree in a related field. Previous experience with Colleague and/or Workday is desired, as is an advanced degree.
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
WittKieffer is assisting Norfolk State University in this search. All applications, nominations, and inquiries are invited. Applications should include, as separate documents, a CV or resume and a letter of interest addressing the themes in the leadership profile. For fullest consideration, candidate materials should be received by August 4, 2025. Nominations and inquiries can be directed to: Sarah Palmer and Luis Bertot at NorfolkState_*********************.
Contact Information
Name: Human Resources
Phone: **********
Email: ********************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Easy ApplyPatient Service Representative
Patient access representative job in Newport News, VA
Job Details 43-01-Newport News - Newport News, VA 43-00-Williamsburg - Williamsburg, VADescription
Job Title: Patient Service Representative
Reports To: Practice Manager
Join a team that cares for your community - and for you!
At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.
Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Employee Benefits
Allergy Partners is happy to provide the following benefits for our employees:
Full-Time
401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance
Part-Time
401(k)
Paid Time Off
Paid Holidays
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Job Summary
With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Key Responsibilities
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
“Closes” the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed.
Other Responsibilities
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis
drills as required. Helps to monitor patient waiting areas and facilitates proper patient
flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis.
Working Conditions
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
Qualifications
Qualifications & Experience
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Educational Requirements
• High school diploma required.
Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
Clinician II - Registration Specialist
Patient access representative job in Chesapeake, VA
Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic. Typical Tasks include: The Clinician II will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services. Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc. Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians The Clinician II provides resources, information, and support to individuals and family members. Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments. Completes SDA clerical work when needed. The Clinician II also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services. Completes data reports on program when asked by program supervisor Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. Qualified Mental Health Professional ( QMHP - Adult or Child) is required. CPR , First Aid within 3 months of hire. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Community Services Board or Behavioral Health experience preferred. Experience working with populations to include individuals across the lifespan, those with serious mental illness, individuals with intellectual or developmental disabilities, individuals with substance use disorders, and individuals connected to the legal system.
Work Schedule
Monday - Friday Hours: 8:00am to 4:30pm
Registration Coordinator
Patient access representative job in Virginia Beach, VA
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Registration Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
The Registration Coordinator serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations.
Primary Functions & Accountabilities
Maintain the registration desk, answer phone lines, and schedule appointments
Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
Coordinate with billing office on collections and balancing payments.
Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
Ability to work flexible schedules to meet clinic needs
Knowledge, Skills & Abilities
Must be able to multi-task with a strong sense of responsibility and initiative
Strong written and verbal communication and interpersonal skills
Exceptional customer service skills and focus
Must be comfortable assessing situations and resolving or escalating as required
Able to establish/maintain effective working relationships with patients, staff payers and team members
Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes
Must be able to understand and explain most insurance and billing questions as it pertains to the patient
Position Requirements
High school diploma or equivalent
One year of relevant office experience; Medical office experience preferred
Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy
This organization participates in E-Verify. Esta organizacion participa en E-Verify.
Patient Care Representative
Patient access representative job in Virginia Beach, VA
Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health.
Job Overview
We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR's primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism.
General Duties and Responsibilities:
Greeting patients and checking them in
Answering phones
Scheduling appointments
Verifying of insurance
Strong written and oral communication skills
Critical thinking skills
Understanding medical terminology
Ability to operate basic office equipment and other general office duties as assigned
Ability and willingness to cross train throughout the department
Requirements
1-3 years of recent clerical and administrative experience in a medical setting
Excellent Customer Service Skills
High School Diploma or GED required
Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.
Patient Services Coordinator Home Health - Full-time
Patient access representative job in Virginia Beach, VA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Access Representative - Williamsburg Clinic - Days
Patient access representative job in Williamsburg, VA
**$1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply** Our Williamsburg Clinic is a Multispecialty Clinic equipped with x-ray and a lab and located adjacent to the College of William and Mary. The PAR will join a team of 16 that continues to grow! By supporting providers of different specialties within the clinic, the PAR will have the opportunity to learn the dynamics of various specialties. Our team provides new team members with a strong orientation to learn the workflow of each specialty and set them up for success.
The PAR should have strong interpersonal skills and the ability to adapt to changes quickly. The PAR will join a team that values a positive work culture and teamwork.
Hours: Monday-Friday 8am-4:30pm with some flexibility
The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an environmental control plan, coordinates materials management for the department, assists in monitoring clinic activities and provides supervision of clerical activities.
The Patient Access Representative handle all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. This position also secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable), and assists with financial counseling and financial clearance, as necessary.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: N/A
Experience REQUIRED:
Previous experience with computers, Microsoft Office software and navigating the Internet
Previous experience keyboarding with the ability to type 40 words per minute
Experience PREFERRED:
Work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry, appointment scheduling
Previous work experience in a healthcare setting and knowledge of medical terminology
Education/training REQUIRED:
High school graduate or GED
Education/training PREFERRED:
Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program
Independent action(s) required:
Able to perform daily activities with minimal supervision: being self directed in the accomplishment of routine activities.
Issues that involve violation of VCUHS policy or procedure that involve conflicts of a sensitive nature, or that would be considered unusual in nature are to be brought to the attention of the clinical coordinator or designee promptly as would be warranted by the immediacy of the issue.
Performs daily activities with minimal supervision.
Notifies supervisor of issues involving violation of VCUHS policies or procedures.
Functions in a self-directed manner to accomplishments of routine activities
Supervisory responsibilities (if applicable): N/A
Additional position requirements:
Depending on assignment, may be required to work off-shifts and/or weekend and holidays.
Incumbents may be considered essential depending on departmental assignment.
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting less than 20 lbs. Lifting 50-100 lbs.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, change
Days
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Auto-ApplyPatient Care Coordinator
Patient access representative job in Virginia Beach, VA
Busy Ophthalmology office is seeking experienced, energetic employees to join the front desk team. Duties include, but not limited to; check patients in and out, verify insurance benefits, schedule appointments, collect copays and review billing charges posted. Applicants need to be team players with a positive attitude. Must be able to work some evenings and Saturdays and be willing to travel to satellite offices in the area. Full time position with great benefits. Some duties will include, but are not limitied to:
Maintains a positive can do attitude, supporting leadership direction and initiatives.
Ability to travel to other practice locations when needed
Welcomes and greets all patients and visitors, in person or over the phone, while maintaining polite and proper etiquette
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Accurately reconciles cash and submits daily reports
Ensures legal compliance by following company policies and procedures
Requirements
Required:
• 2-4 years of customer service experience
• Strong IT and computer application skills
• High accuracy in data entry and follow up skills
• Strong communication skills
• Accurate reconciliation of deposits
• Strong leadership skills
Preferred:
• 2-3 years of medical office experience
• Experience in Optometry/Ophthalmology specialties
• Working knowledge of ICD-10 and CPT code systems
• 1-2 years knowledge of medical terminology
Salary Description $14-$16, per hour
Patient Service Representative
Patient access representative job in Newport News, VA
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Front Desk Coordinator - Chesapeake, VA
Patient access representative job in Chesapeake, VA
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
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University Registrar
Patient access representative job in Newport News, VA
Working Title University Registrar Position Number FA386 FLSA Exempt Appointment Type Full Time Sensitive Position No Sensitive Position Statement A sensitive position requires a fingerprint-based criminal history check. This is NOT a sensitive position.
Campus Security Authority Yes Campus Security Authority Statement
This position IS designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities". A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.
Designated Personnel Yes Designated Personnel Statement
This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing.
Statement of Economic Interest No Statement of Economic Interest Statement Restricted Position No Restricted Position Statement
A restricted position would be subject to availability of funding. This is NOT a restricted position.
Chief Objective of Position
Reporting to the Vice Provost for Enrollment Management, the University Registrar (UR) works closely with department chairs, academic deans, academic advisors, admission team, student success team, the comptroller, and student affairs staff to provide exemplary student services. The UR leads the strategic efforts of the Office of the Registrar, utilizing traditional and innovative tools, collaborative partnerships, and communication to enroll, retain, and graduate the student body.
Work Tasks
Operates in a complex environment, demonstrating skills in leading and developing a professional staff
Ensures the policies and practices comply with federal, state, and agency regulations
Analyzes and uses student and enrollment data to meet immediate and long-range University objectives
Works closely with cross-divisional constituents to determine the foci and prioritization of comprehensive retention and completion strategies
Provides effective and efficient leadership for staff and develops and implements annual planning goals in alignment with unit and institutional strategic plans and goals
Oversees the Veterans Affairs Educational Benefits Program and School Certifying Official (SCO).
Oversees the domicile review and decision-making of special populations
Stays current on emerging registrar and enrollment management practices in higher education
Builds and sustains a team that is flexible, responsive, innovative, analytical, energetic, results-oriented, and student-centered
Provides support for and/or serves on various committees and councils, at the institutional, regional and state levels, in support of the University's overall goals and mission
Works closely with faculty, academic, the business office, the educational foundation, admission, and administrative deans on issues related to course offerings, registration, enrollment, and student completion, providing timely guidance and responses to questions, concerns and/or suggestions in overall support of our institutional student success efforts
Oversees the strategic management of enrollment-related Registrar initiatives, which support the University's overall enrollment management and student success efforts
Oversees student enrollment tracking, registration activities, data collection and dissemination, record confidentiality and degree analysis protocol.
Maintains academic calendar, advising dates, and registration-related dates.
Contributes to an environment where student success is supported through effective collaboration, communication, cooperation, and problem resolution.
Compliance and Assessment
Oversees all reporting and related activities associated with the National Student Clearinghouse
Implements and oversees policies and procedures for accurate and timely reporting to the U.S. Department of Veterans Affairs as well as strict compliance with federal and state regulations
Oversee the processes in preparation for successful annual audits, enrollment reporting, data dissemination and reconciliation of unit data
Serves as the custodian of the student education record, and data owner, authorizing all access to education records and ensuring institutional compliance with federal and state records retention regulations
Serves as the University's Family Educational Rights and Privacy Act of 1974 (FERPA) Officer, overseeing adherence to federal and state rules and regulations regarding student records and record keeping
Presentations and Training
Represents the University at various internal and external meetings and events, including but not limited to admission recruitment events, orientation events and programs, state and regional professional associations, and state committees and councils
Monitors compliance with FERPA, ensures that all individuals with access to education records have received appropriate training and revokes access in circumstances involving non-compliance or inappropriate use of education record-related data
Other Duties as Assigned
Assists the VPEM with special projects and other duties and responsibilities as assigned
This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
Develop and maintain very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Demonstrate a positive and professional attitude and treat everyone with dignity and respect. Fully support the "Student's First" value at CNU and routinely go the extra mile in providing exemplary customer service.
Promote a safe and healthy work environment by ensuring the implementation of safety regulations and applicable standards, processes, and programs established for employees under your supervision. Ensure employees under your supervision are trained in safety standards and procedures for their positions. Report work-related incidents within 24 hours according to the procedures established by the university, state and federal guidelines.
Knowledge, Skills, Abilities (KSA's) related to position
Ability to operate in a complex environment, demonstrating skills in leading and developing a professional staff
Uncompromising commitment to inclusion, quality service and student advocacy.
Ability to work independently and take initiative, as well as work in a team-oriented environment.
Strong interpersonal relations skills; demonstrated ability to work harmoniously with a wide range of people, especially students, parents, faculty, staff, and institutional leaders
Strong human relations skills; rapport development; sensitivity; listening skills; provide support for other employees
Thorough understanding of the higher education landscape, academic-related policies and contemporary issues and challenges
Policy expertise and excellent diplomatic communication skills
Organizational skills; initiate new ideas; handle details; decision making; manage conflict; implement decisions; manage time; meet goals, accept responsibility
Strong interpersonal communication skills; excellent oral and written communication skills
Strong problem-solving and critical thinking skills
Ability to partner with others across the University and externally to exchange information, collaborate on projects, share resources, etc.
Ability to adapt to change and integrate specialized and/or upgraded software packages
Evidence of exceptional planning, organization, communication and team-building skills
Knowledge of the policies and regulations governing the Veterans Affairs Educational Benefits Program
Skilled in collaborative, collegial, and inclusive management style
Required Education
Master's degree or a Bachelor's degree with experience that equates to an advanced degree.
Additional Consideration - Education
Graduate degree in Higher Education, Leadership, or Policy/Planning
Experience Required
Demonstrated experience with SQL+, SQL Developer or Toad and/or leveraging ERP implementation strategies to accurately utilize data for analysis and sharing for University leadership decision-making
Demonstrated experience in using an imaging or document management system.
Demonstrated experience with Ellucian Banner or comparable system.
Experience with Microsoft Office Suite and SPSS or comparable analytical tool. Proven experience working with data analytics.
Experience in an institution of higher education involving interpretation and communication of complex policies
Experience working with detailed records and/or data with a high degree of accuracy
Experience working with confidential academic records
Supervisory experience
Experience working directly with senior-level leadership roles and executing directives and special projects
Extensive experience in analyzing, interpreting, and presenting complex data.
Demonstrated experience in developing and recommending policies, processes, and strategies.
Additional Consideration - Experience
Experience with enterprise systems such as Ellucian Banner, SQL, Oracle, Perceptive, and CRMs such as SLATE
Experience with running, editing, and/or writing queries in SQL+ and Toad
Extensive experience developing presentations
Extensive experience with public speaking
Experience with functions and operations associated with federal and/or state financial aid programs
Salary Information Starting at $102,350, Commensurate with Education and Experience. CNU Information
Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the #1 regional public university in Virginia and #3 among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher-scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU's on-campus performing and visual arts centers offer Broadway shows, world-class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia.
Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name-brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit cnu.edu.
Is this position telework eligible? Yes Telework Eligibility Disclaimer
This position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed, and is subject to supervisor approval. Eligibility will depend on the likelihood of the employee's success in a telework arrangement and the supervisor's ability to manage telework. Departments and/or Human Resources may modify or revoke eligibility at any time. Employees will be required to sign a Telework Agreement.
Posting Detail Information
Posting Number AP430P Number of Vacancies 1 Posting Date 10/24/2025 Review Begin Date 11/09/2025 Application Instructions
Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application.
This position will be posted until filled, however for priority consideration, please apply by 11/09/2025.
Search finalists are required to complete a CNU sponsored background check.
Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling **************.
Quick Link for Internal Postings *********************************** EEO/Diversity Statement(s)
Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement
Assistant Registrar
Patient access representative job in Elizabeth City, NC
The Registrar's Office is a unit within the Division of Academic Affairs and is responsible for Registration, Class Scheduling, Student Records Management, Student Transcripts, Degree Auditing, Verifications of Enrollment and Degrees granted. The office houses the Banner Student Module Security Officer, the University SEVIS Representative and the Athletic Eligibility Officer. The Certifying Official for Veteran Affairs also reports to the University Registrar. The Registrar's Office serves as an advisor to the Division of Academic Affairs in regards to policies and procedures in the University Catalog; and maintains an updated computer student database for the compilation of reports for the office, University and the UNC System Office.
Description of Work
The primary function for this position is to provide administrative and academic support
to Office of the Registrar staff. This position advises university administrators, faculty, staff, and students on academic policies and procedures for the university.
Competencies/Knowledge Skills, and Abilities Required in this Position
A thorough knowledge of office management techniques is required and the ability to
practice effective communication techniques both orally and written including the ability to coordinate a variety of resources in gathering information and independently answering inquiries.
Ability to independently analyze and interpret policy and procedural guidelines that involve problem solving.
Minimum Training and Experience
Bachelor of Science Degree in Business Administration or related area. Must have 1-2 years of experience in an administrative position for a University Registrar's Office. Ability to communicate effectively with excellent customer service skills and the ability to multi-task is required.
License or Certification Required by Statute or Regulation Management Preferences Position Recruitment Range Position Category Staff Position Status Permanent Full Time FLSA
Patient Coordinator
Patient access representative job in Elizabeth City, NC
Job Description
At Jones Family Chiropractic we are the premier Chiropractic and Wellness office in NE North Carolina. Our core mission is helping people take back control of their health using simple effective care plans with exceptional service.
Before we tell you about the position, we are GROWING and are looking to hire one additional Patient Coordinator!!!
What You'll Do
Deliver Exceptional Service: Warmly welcome every patient, ensure they feel valued, and provide consistent, caring support throughout their visit.
Manage Patient Flow: Answer multi-line phones, schedule and confirm appointments, and maintain accurate patient records.
Support Communication: Share information about our chiropractic and wellness programs in a clear, energetic, and empathetic way.
Keep Things Organized: Coordinate with team members, handle daily office communications, and ensure records and scheduling systems are up to date.
Contribute to the Team: Cross-train in other roles, assist where needed, and participate in paid team meetings, training, and growth activities.
What Makes a Great Team Member
People-First Mindset: You naturally put people ahead of process, showing empathy, compassion, and excellent listening skills.
High Energy & Adaptability: Comfortable in a fast-paced environment where you can shift gears quickly without losing focus.
Strong Communication: Confident on the phone and in person, with clear verbal and written communication skills.
Organized & Reliable: Able to manage multiple tasks, stay on schedule, and keep details accurate.
Resilient & Positive: You bring an upbeat, professional attitude, handle frequent patient interaction with ease, and combine resilience with compassion.
Team Player: Works well both independently and collaboratively, always looking for ways to support the mission and help others succeed.
Passion for Wellness: You're naturally interested in health, fitness, nutrition, or chiropractic care, and want to be part of a practice that helps people live healthier lives.
We will train you on every aspect needed to be successful, but you must be able to execute.
Our office hours are 7:30-12 and 2:45-6 M, W, TH, and 2-6 pm on Tuesdays. There are additional hours periodically due to events that are held in and outside the office. Coming in early, lunch meetings, training, etc. you can expect approximately 28-35 hours/week as a team member. More hours may be available for those that can produce results, create value, and prove they can take work off our plates.
PAY/BENEFITS:
Pay Range $17-$22. Pay is reflected of experience/abilities/talents/skills and going rate of our area. (Indeed makes us put a pay range in - PAY NO ATTENTION TO THOSE HOURLY RATES)
Progressive Bonus system: (discussed at interview)
Complimentary Chiropractic care for self, No cost travel opportunities for Continuing Education, Discounts on supplements/health products, Major Holidays off, + more that are discussed as interviews progress.
NO Medical Insurance offered.
To apply, please complete the following steps:
1. Please email your resume to ********************** in MS Word or PDF.
2. Cover Letter: Include the following:
a. Explain why this sounds like the right opportunity for you
b. Include 3 work references (with phone #'s and emails). Personal references will not be considered
c. Provide your name, email address, and phone number in the body of the cover letter
3. Want to impress us? Do all of #2 in video format and send it to us
Out of courtesy to our patients, please do not call or stop by the office about employment. Serious Inquiries only.
Must have the ability to pass a background check.
Job Posted by ApplicantPro
Easy ApplyPatient Services Coordinator/Receptionist
Patient access representative job in Williamsburg, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
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