Patient access representative jobs in Richmond, CA

We're looking for a highly organized and detail-oriented Medical Administrative Coordinator to join our team. This role is essential to keeping clinic operations running smoothly, ensuring accurate patient scheduling, and supporting both front desk and back-office workflows. Responsibilities Manage front desk operations: patient check-in and check-out Support clinical workflows with back-office tasks Coordinate provider schedules and assist with surgery scheduling Maintain accurate patient records in Epic/APeX Handle incoming calls and inquiries with professionalism Prepare and process documentation using Microsoft Office Suite Ensure compliance with clinic protocols and confidentiality standards Qualifications: 2+ years of healthcare administrative experience Proficiency in Epic/APeX and Microsoft Office Suite Highly organized and detail-oriented Excellent verbal and written communication Ability to multitask in a fast-paced environment

IDR is seeking a Medical Credentialing Coordinator to join one of our top clients in Antioch, CA. This role is pivotal in ensuring the integrity and accuracy of provider data, supporting the timely onboarding and privileging of medical staff and allied health professionals. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Medical Credentialing Coordinator: • Administer and oversee all aspects of credentialing, recredentialing, and privileging for physicians, allied health professionals, and contracted providers. • Perform primary source verification (PSV) of licensure, board certifications, malpractice claims history, and other required credentials. • Maintain, audit, and update provider data in the Echo credentialing system, ensuring accuracy and timeliness of records. • Collaborate with medical staff leadership and committees to prepare and distribute credentialing reports. • Ensure compliance with regulatory agencies and internal policies, liaising with external health plans and auditors during credentialing audits. Required Skills for Medical Credentialing Coordinator: • Minimum of 3 years of recent, hands-on experience in medical staff credentialing within a hospital or health system setting. • Proficiency in Echo Credentialing Software and Microsoft Office Suite. • Deep understanding of credentialing standards, bylaws, and accreditation requirements. • Exceptional attention to detail, strong organizational and communication skills. • Ability to work independently under tight deadlines in a fast-paced environment. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row #LI-onsite

Job Title: Practice Coordinator Schedule: Monday-Friday, 8:00 AM - 5:00 PM, 100% onsite Contract Duration: 26 weeks (covering a leave of absence) Pay: $25/hr We are seeking a highly organized and professional Practice Coordinator to support a busy specialty care clinic. This temporary, onsite role is ideal for someone with experience managing front and back-office operations, coordinating patient care, and supporting surgery scheduling. Key Responsibilities: Greet and assist patients at the front desk Perform back-office administrative tasks Coordinate practice operations, including scheduling patient visits and surgeries Ensure smooth patient flow throughout the clinic Requirements: Minimum of 2 years of experience in healthcare administration OR a college degree with 6 months of relevant experience Proficiency with Epic/APeX and Microsoft Office Suite Excellent organizational and communication skills Clinic Volume: Manage approximately 30-50 patients per day Additional Information: Candidate will remain at a single clinic location for the duration of the assignment This is a temporary assignment covering a leave of absence If this opportunity sounds like a great fit, please contact Marisa Fidone, SF Bay Area Recruiter, at ************** or ************************. We are only accepting applications directly from candidates.

Job Title: Credentialing Coordinator III Pay Rate: $65.00 Assignment Type: Temporary assignment expected to last approximately 3 months, with potential for extension based on department needs Work Schedule: Full-time, On-site Department: Medical Staff Services JOB DESCRIPTION: Our client is seeking a Scheduler for a contract opportunity for a healthcare organization. The Credentialing Coordinator III is responsible for performing advanced credentialing and recredentialing functions in alignment with standards, federal and state regulatory requirements, and health plan credentialing criteria. This position plays a key role in maintaining the integrity and accuracy of provider data, ensuring compliance, and supporting the timely onboarding and privileging of medical staff and allied health professionals. This role requires extensive hands-on experience with medical staff credentialing processes, including verification of licensure, board certification, malpractice coverage, and professional references, as well as familiarity with Echo credentialing software. Essential Duties and Responsibilities Administer and oversee all aspects of credentialing, recredentialing, and privileging for physicians, allied health professionals, and contracted providers. Perform primary source verification (PSV) of licensure, board certifications, malpractice claims history, DEA/CDS registrations, and other required credentials. Maintain, audit, and update provider data in the Echo credentialing system, ensuring accuracy and timeliness of records. Support Medical Staff leadership and committees by preparing and distributing credentialing reports and ensuring all required documentation is complete before review. Ensure compliance with regulatory agencies (e.g., Joint Commission, CMS, NCQA) and Sutter Health's internal policies. Liaise with external health plans, auditors, and regulatory bodies during credentialing audits and reviews. Collaborate closely with physician leaders and department managers to resolve credentialing discrepancies or delays. Participate in continuous process improvement initiatives to streamline credentialing workflows and reduce turnaround time. Maintain confidentiality of all provider and organizational information in accordance with HIPAA and company policy. Required Qualifications Minimum of 3 years of recent, hands-on experience in medical staff credentialing or provider enrollment within a hospital or health system setting. Echo Credentialing Software proficiency is required. Demonstrated experience using Microsoft Teams and Microsoft Office Suite (Word, Excel, Outlook) Deep understanding of credentialing standards, bylaws, and accreditation requirements (Joint Commission, CMS, NCQA). Working knowledge of medical staff office operations and governance processes. Exceptional attention to detail and data accuracy. Strong organizational, analytical, and communication skills. Ability to work independently under tight deadlines in a fast-paced environment Professional demeanor and ability to interact effectively with physicians and administrative leaders. Certified Provider Credentialing Specialist (CPCS) certification through NAMSS preferred. Experience supporting medical staff committees or working directly with physician leadership in a credentialing office environment.

A leading AI cloud infrastructure provider in Seattle is seeking a Counsel, Corporate Finance. The role involves managing legal workstreams, ensuring compliance, and supporting complex debt transactions. Candidates should have a JD, experience in financial law, and exceptional negotiation skills. The position requires working primarily from San Francisco, focusing on enhancing finance strategy and collaboration with cross-functional teams to expand their operations. #J-18808-Ljbffr

Our client, leading luxury home-building company is seeking an Front Office Coordinator to join their team! This temp-to-perm, on-site role in San Ramon will support the HR department across a variety of projects, including onboarding and recruiting coordination. It's an excellent opportunity to gain hands-on experience in a dynamic, fast-paced environment. If you're an enthusiastic, proactive team player who enjoys jumping in wherever needed, this role could be a great fit! **Please note this is an onsite, temp-to-perm position based in San Ramon, CA. Pay will be $29/hr.** Key Responsibilities: • Manage front desk operations, including greeting guests and overseeing conference room scheduling • Receive, organize, and distribute incoming mail, packages, and correspondence • Oversee office and kitchen supply inventory, ensuring items are stocked and reordered as needed • Coordinate with maintenance, facilities, and IT teams on repairs, updates, and general office needs • Plan and support special events, team outings, and internal activities • Assist HR with candidate coordination and general support • Handle new hire onboarding, including I-9 verification, equipment setup, desk assignments, and introductions • Assist with offboarding processes and termination procedures • Answer and direct phone calls in a professional manner • Maintain organized filing systems and ensure accurate documentation • Keep common areas tidy, functional, and welcoming • Provide general administrative support as needed Qualifications: • Bachelor's or Associate degree preferred • Excellent communication skills and a strong customer service mindset • Highly organized with exceptional attention to detail • Proficient in Microsoft Office Suite • Able to work both independently and as part of a team • Proactive and self-motivated, with the ability to take initiative and improve processes • Must be willing to work on-site daily Please submit your resume for immediate consideration! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Pay Range: $70.00 - $80.00/hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of mind with a guaranteed paycheck. Our platform allows hygienists to work when they want, where they want, and for how much they want. Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, or expand your skill set, GoTu is the platform for you. Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals have worked nearly 200,000 shifts since our launch in 2019 and proved that GoTu is the app for dental hygienists. WHY CHOOSE GOTU? Workers compensation and malpractice insurance Full control over when/where you work and how much you charge for your services No time commitments mean you can have the flexibility to build the career you want on your terms Easy and streamlined employee onboarding process Guaranteed weekly pay means you'll never have to chase down another check after your shift or have your hours reduced Cancellation protection up to 4 days prior to your shift with guaranteed pay Flexible paycheck options that include direct deposit or physical check We put the high touch with the high tech, so our live and knowledgeable support team is here to help you along the way Access to GoTu's endless library of educational resources and free live webinars allows you to advance your career more efficiently than ever before DENTAL HYGIENIST JOB RESPONSIBILITIES Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act. Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients. Provides information to patients and employees by answering questions and requests. Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. Selects materials and equipment for dental hygiene visits by evaluating patients' oral health. Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins. Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies. Arrests dental decay by applying fluorides and other cavity-preventing agents. DENTAL HYGIENIST JOB REQUIREMENTS Active registered dental hygienist license in CA Knowledge of dental procedures and terminology Understanding of HIPAA regulations and ability to maintain patient confidentiality Excellent communication skills to educate patients on oral health care practice All employees will receive a paycheck every Friday for hours worked between Monday and Sunday of the preceding week. It is the policy of GoTu not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator __________________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position: Medical Office Coordinator (Job Id - # 3117352) Location: Redwood City CA 94065 Duration: 6 Months + Strong Possibility of Extension ______________________________________________________ The manager is specifically looking for candidates with: Recent Epic/APeX experience (must be hands-on) Specialty clinic background, ideally orthopedics or surgical subspecialties High-volume scheduling experience across multiple providers Referrals, authorizations, and work queue management Experience in large health systems such as UCSF, Stanford, Sutter, PAMF, etc. Strong communication and customer service skills in patient-facing roles Ability to multitask and stay organized in a fast-paced clinic environment Professional, reliable work history in medical administrative roles* Job duties: Front desk, Back office, PC, Surgery scheduling Soft skills/characteristics needed: Well organized, excellent communication, must be proficient in Epic/APeX and Microsoft Office Suite. Able to multitask and be detail oriented. Estimated number of patients in clinic per day or calls per day if call center: 30-50 ________________________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

Handling inbound calls related to billing statement inquiries • Following up on outstanding patient balances • Interpreting EOBs (Explanation of Benefits) Strong medical billing and insurance knowledge • Experience with customer service in a healthcare setting • Resolving unpaid accounts efficiently while meeting quality and productivity standards

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Patient Services Advocate (PSA) at our Administrative Site in Berkeley. As part of a team of Patient Services Advocates and Eligibility Specialists, Patient Services Advocates (PSA) provide assistance, information, and support to new and established patients in determining eligibility for health services under various private and public health care assistance programs. Patient Services Advocates provide community outreach, screening and enrollment at various local events and festivals in Alameda and Contra Costa counties. PSA also serve as patient registrars and navigators for new LifeLong patients within the organization. This is a full time, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities * Interviews and screens new and established patients to determine eligibility for health insurances and other programs including Medi-Cal, Covered California, CalFresh, HealthPac and Contra Costa CARES. * Assists patients and community members with completing and submitting applications through Covered California and other benefit applications. * Registers new patients, schedules appointments, and provides information on LifeLong Medical Care's locations, services and available programs. * Responsible for tracking and reporting all required data for enrollment and outreach efforts. * Schedules Medi-Cal appointments for patients to meet with On-site Eligibility Workers. * Schedules, conducts and tracks patient assistance, follow-up and outcomes. * Advocates for patients with County and State Social Service agencies by helping file appeals and other actions. * Conducts outreach calls to new Medi-Cal members assigned to LifeLong to register them and get them into care. * Takes all classes and test to become a Certified Enrollment Counselor * Attends all eligibility related meetings and trainings. * Utilizes Epic and other electronic systems to enter patient information and research history. * Conducts outreach with other county organizations to screen uninsured patients for health insurance and/or other programs. * Participates in community outreach to raise awareness of available health and social services programs. * Assists in verifying eligibility two days in advance when necessary. Notifies patients when there's a change in their eligibility or coverage. * Coordinates with LifeLong Medical internal staff, and other organizations to resolve patient issues. * Performs other duties as assigned. Qualifications * Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. * Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills. * Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change. * Ability to effectively present information to others, including other employees, community partners and vendors. * Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. * Work in a team-oriented environment with a number of professionals with different work styles and support needs. * Excellent interpersonal, verbal, and written skills. * Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. * Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. * Make appropriate use of knowledge/ expertise/ connections of other staff. * Be creative and mature with a "can do", proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement. Job Requirements * High school diploma or GED. * Minimum of two years social service or administrative experience in a clinical or social services setting. * Excellent verbal and written communication skills with ability to communicate effectively with elderly or disabled adults from varying cultural and ethnic backgrounds. * Proficient in Microsoft office Word, Excel, Outlook. * Able to work some evenings and weekends. * Access to reliable transportation with current liability insurance. * Bilingual English/Spanish. Job Preferences * College degree in related field * Experience in working in a community health center. * Knowledge of Medi-Cal and Medicare-related benefits and other programs for low-income clients. * EPIC electronic health record (EHR) and practice management (EPM) experience.

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

The standardized patient (SP) will learn and simulate patient cases (symptoms, tone and personality traits) repeatedly and consistently for the educational purposes of Touro University students. For more information and to complete the required questionnaire, please click on the link below: ************************************************************************************* Responsibilities The standardized patient will be expected to: Promote a safe learning environment for Touro University students at all times Follow through case assignments and student encounters fairly, objectively and without bias or prejudice Recall key items from each student encounter and report via computer generated checklist in assessment formats Give “patient perspective” feedback to students when assigned , keeping comments constructive and supportive to the student Remain sensitive to the restricted and nonpublic nature of all curriculum, test/case materials and student information Attend periodic in-service sessions for performance enhancement and technique refreshment Maintain reliability in scheduling of performance and training The standardized patient must agree to the recording (sound and image) of each simulated encounter. The recording will remain the property of Touro University. Recordings will be archived as document and may be used for teaching and/or research purposes. The standardized patient must agree to, on a case to case basis, non-invasive physical examinations and/or manipulative treatments by students during encounters in teaching and assessment formats while being recorded. Qualifications QUALIFICATION(S): The primary qualifications for the position of standardized patient are: Ability to comprehend and demonstrate concepts of standardization in role play and simulation Ability to communicate well (written and spoken) Basic computer skills for checklist submission Reliability and flexibility in scheduling CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate. Professional demeanor and self-motivation Willing to take direction Enjoys and works well with other people Maximum Salary USD $24.00/Hr.

s and staff responsibilities are updated to reflect current operations. Oversee staff attendance, scheduling, and student-centered service delivery. Manage office budget, conduct annual budget development and mid-year reviews, and ensure funds are used efficiently within the SAEM budget model. Submit funding requests consistent with university and divisional procedures. Service Excellence & Student Experience * Provide responsive, equitable, and high-quality service to students, faculty, staff, and external stakeholders. * Promote continuous improvement in service delivery, with a focus on technology-enabled solutions, student satisfaction, and operational efficiency. * Ensure consistent, accessible information about Registrar services across digital and in-person platforms. * Represent the Registrar's Office at university events and be available as needed during evenings/weekends. Leadership &University Engagement * Serve on campus-wide committees related to student records, academic policy, and enrollment processes. * Collaborate with ITS and campus partners to improve student systems, reporting tools, and data integration. * Promote SF State's mission of diversity, equity, and inclusion through policies, practices, and services. Minimum Qualifications * Master's Degree from an accredited institution. * Minimum of 5 years of a progressively responsible leadership experience in university registrar or student records office. * Demonstrated knowledge of student information systems and academic policy enforcement. * Excellent written, oral, and interpersonal communication skills with ability to explain complex information to diverse audiences. * Demonstrated commitment to serving a highly diverse student, faculty, and staff population. Preferred Qualifications * Experience managing technology-based operations in higher education, including PeopleSoft/Campus Solutions. * Knowledge of best practices in records management, registration, and student success within a strategic enrollment management framework. * Strong background in data analysis, reporting, and systems optimization. * Experience collaborating across cabinet-level units to implement academic and enrollment policies. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at ******************************************************* The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at **************. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 04 2025 Pacific Standard Time Applications close:

Very good customer service skills to interact positively with patients Above average communication skills with both patients and medical care providers to relay necessary information Ability to juggle and prioritize multiple responsibilities and handle interruptions Very good organizational skills to keep patient information confidential and organized Problem-solving skills for scheduling conflicts, missing documentation and other issues Attention to detail to ensure all patient information is accurate and available Compassion to help patients and caregivers in difficult situations Work a flexible schedule including weekends & holidays, as necessary.

Supports and floats throughout affiliated clinics in the Southern LA County vicinity such as Los Angeles, Carson, Santa Monica, Hawthorne, Manhattan Beach, Redondo Beach, San Pedro, and Torrance The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year of Medical office or related experience OR + 6 months of experience as a Providence Employee in related position Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 400627 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7010 CA TORRANCE FLOAT PERSONNEL Address: CA Santa Monica 2020 Santa Monica Blvd Work Location: Providence Administrative Off-Koll Bldg Santa Monica Workplace Type: On-site Pay Range: $24.00 - $29.57 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Patient Services Advocate (PSA) at our Administrative Site in Berkeley. As part of a team of Patient Services Advocates and Eligibility Specialists, Patient Services Advocates (PSA) provide assistance, information, and support to new and established patients in determining eligibility for health services under various private and public health care assistance programs. Patient Services Advocates provide community outreach, screening and enrollment at various local events and festivals in Alameda and Contra Costa counties. PSA also serve as patient registrars and navigators for new LifeLong patients within the organization. This is a full time, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Interviews and screens new and established patients to determine eligibility for health insurances and other programs including Medi-Cal, Covered California, CalFresh, HealthPac and Contra Costa CARES. Assists patients and community members with completing and submitting applications through Covered California and other benefit applications. Registers new patients, schedules appointments, and provides information on LifeLong Medical Care's locations, services and available programs. Responsible for tracking and reporting all required data for enrollment and outreach efforts. Schedules Medi-Cal appointments for patients to meet with On-site Eligibility Workers. Schedules, conducts and tracks patient assistance, follow-up and outcomes. Advocates for patients with County and State Social Service agencies by helping file appeals and other actions. Conducts outreach calls to new Medi-Cal members assigned to LifeLong to register them and get them into care. Takes all classes and test to become a Certified Enrollment Counselor Attends all eligibility related meetings and trainings. Utilizes Epic and other electronic systems to enter patient information and research history. Conducts outreach with other county organizations to screen uninsured patients for health insurance and/or other programs. Participates in community outreach to raise awareness of available health and social services programs. Assists in verifying eligibility two days in advance when necessary. Notifies patients when there's a change in their eligibility or coverage. Coordinates with LifeLong Medical internal staff, and other organizations to resolve patient issues. Performs other duties as assigned. Qualifications Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills. Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change. Ability to effectively present information to others, including other employees, community partners and vendors. Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills. Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Job Requirements High school diploma or GED. Minimum of two years social service or administrative experience in a clinical or social services setting. Excellent verbal and written communication skills with ability to communicate effectively with elderly or disabled adults from varying cultural and ethnic backgrounds. Proficient in Microsoft office Word, Excel, Outlook. Able to work some evenings and weekends. Access to reliable transportation with current liability insurance. Bilingual English/Spanish. Job Preferences College degree in related field Experience in working in a community health center. Knowledge of Medi-Cal and Medicare-related benefits and other programs for low-income clients. EPIC electronic health record (EHR) and practice management (EPM) experience.

Full-time Description The Patient Services Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. This position provides outreach and services for low-income and/or high-risk individuals such as justice involved, houseless and substance using populations who are potentially eligible for Medi-Cal funded services and are in need of medical care. Duties and Responsibilities: Process clinic specialist referrals from start to finish by submitting, assisting with scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Support patients in their wellness goals by way of engagement. Document and communicate effectively with patients and the patients' care teams. Maintain databases and update electronic health system. Conduct new patient intakes. Attend program meetings to discuss status of referrals, challenges/barriers with the following up with patients, and/or outside specialist. Report to the program administrators the current total of referrals for each program. Attend and participate in MAA/TCM Implementation Trainings. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other trainings and meeting related to job role. Requirements Competencies: Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including keen attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time, as needed. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States. Salary Description 24.04-26.00

Supports and floats throughout affiliated clinics in the Southern LA County vicinity such as Los Angeles, Santa Monica, Hawthorne, Manhattan Beach, Redondo Beach, San Pedro, and Torrance The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year of Medical office or related experience OR + 6 months of experience as a Providence Employee in related position Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 400602 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7008 FLOAT PERSONNEL CA SANTA MONICA Address: CA Santa Monica 2020 Santa Monica Blvd Work Location: Providence Administrative Off-Koll Bldg Santa Monica Workplace Type: On-site Pay Range: $24.00 - $29.57 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Supports and floats throughout affiliated clinics in the Northern LA County vicinity such as Agoura Hills, Burbank, Mission Hills, Tarzana, Westlake Village and West Hills. The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year of Medical office or related experience OR + 6 months of experience as a Providence Employee in related position Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 400611 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7008 FLOAT PERSONNEL CA SANTA MONICA Address: CA Santa Monica 2020 Santa Monica Blvd Work Location: Providence Administrative Off-Koll Bldg Santa Monica Workplace Type: On-site Pay Range: $24.00 - $29.57 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.